Human Resources. Dear Applicant. RE: Maintenance Assistant REF: 0815/058

Orkney NHS Board Headquarters:

Garden House, New Scapa Road, Kirkwall, Orkney KW15 IBQ

Chair: John Ross Scott Chief Executive: Cathie Cowan

Caring for the people of Orkney Orkney NHS Board is the common name of Orkney Health Board

Human Resources

Balfour Hospital New Scapa Road Kirkwall Orkney KW15 1BH www.show.scot.nhs.uk/ohb Date: 21 August 2015 Tel: 01856 888186 Fax:

Enquiries to: Danna Wilson Email: [email protected]

Dear Applicant

RE: Maintenance Assistant REF: 0815/058

Thank you for the interest you have shown regarding the above post with Orkney NHS Board. Please find enclosed a Job Pack containing:

Application Form and Equal Opportunities Monitoring Sheet Declaration of Suitability Form

Advert

Job Description Person Specification

Your completed application form and Equal Opportunities Monitoring Sheet and Declaration of Suitability form can be returned electronically to [email protected], or if this method is not suitable forms can be sent to the Human Resources Department at the above address. Please note that correspondence regarding your application will be sent by email. If this method is not suitable for you, please contact me at the above address to let me know.

Please note that CV’s will not be accepted and a completed application form is required in order to apply for a post at NHS Orkney.

If you require any further information please do not hesitate to contact myself or any of the other contacts stated in the advert.

Yours sincerely

Danna Wilson Recruitment Officer

Maintenance Assistant

Estates & Facilities

Band 3 £16,960 - £19,927 plus Distant Islands Allowance pro rata per annum

Full Time - 37.5 hours per week

Permanent

An opportunity has arisen within the Estates Department for a Maintenance Assistant

to contribute to the delivery of a planned and responsive maintenance service within

NHS Orkney.

The individual will be responsible for carrying out semi-skilled electrical, mechanical

and building maintenance, and minor repairs as instructed whilst complying with

safety standards and procedures. This involves working across all NHS Orkney

properties but predominately the Balfour Hospital site.They will also cover the

Portering Team when required.

The successful applicant will have experience of working in a multi-skilled team and

knowledge of electrical and mechanical systems. It is essential that the successful

candidate fully understands all relevant Health and Safety Legislation and holds a

driving licence. They must have the ability to work with minimal supervision but be

aware of their limitations. Knowledge of NHS Orkneys sites would be an added

advantage but is not essential.

For an informal chat to find out more about the post please contact Alan Scott,

Estates Team Lead on 01856 888006 or email

[email protected]

For an electronic application pack please contact Danna Wilson, Human

Resources Department, NHS Orkney, Garden House, New Scapa Road,

Kirkwall, Orkney KW15 1BQ Tel: 01856 888186 or email

[email protected]

Closing date for applications: Monday 7

September 2015 at 9am

This post will be subject to a Standard Disclosure Scotland check

The post holder will be required to work towards the Health Care Support Worker Code of Conduct.

JOB DESCRIPTION

1. JOB DETAILS

Job Title Maintenance Assistant

Manager Estates Team Lead

Directorate Finance

Accountable to Head of Estates and Facilities

Location Balfour Hospital, Kirkwall, Orkney

2. JOB PURPOSE

To be a member of the Estates Maintenance Department and carry out semi-skilled electrical,

mechanical, plumbing and buildings maintenance, and minor repairs, as instructed whilst complying with safety standards and procedures.

To cover the Portering Team at short notice during sickness, holidays and times of extreme work load.

3. DIMENSIONS

Maintenance services are provided to all NHS Orkney properties, predominately the Balfour Hospital site.

4. ORGANISATION CHART

5. MAIN DUTIES AND RESPONSIBILITIES

Responsible for carrying out semi-skilled planned preventative maintenance (PPM) activities on NHS Orkney premises, under the control of the Maintenance Supervisor, including processing of work dockets, time sheets, test reports using hand held technology necessary to comply with statutory legislation and best practice. E.g.

 Recording temperature data loggers

 Fire systems both passive and active

 Emergency lighting systems

 Lighting installation – cleaning

 Recording calorifier temperature daily

 Utility meter reading

 Carry out annual stock take

 Carry out minor preparation and painting works

Responsible for carrying out semi-skilled reactive maintenance activities on NHS Orkney premises under the control of the Maintenance Supervisor – e.g

 Clear drain blockages

 Minor repairs to beds and trolleys

 Replacement of faulty lighting lamps

 Minor repairs to sanitary ware

 Minor repairs to building fabric – gutters and gullies etc

 Repair and/or assemble furniture, shelving and racking

 Minor repairs to electrical/mechanical equipment

Estates & Porter Team Lead Medical Physics/Electrical Lead Medical Physics/Electrical Team Maintenance supervisor Maintenance Team Maintenance assistant (this post) CDU Lead CDU Team Fire/Health & Safety Estates Administrator Stores/Estates Admin Assistant x 2

Check and monitor levels of cleanliness within plant and boiler rooms, keeping areas clean and tidy Undertake other appropriate responsibilities/duties consummate with the role as directed by the maintenance supervisor

Assist craftsmen of all trades in the maintenance and repair as and when required Liaise and work with other trades/disciplines including external contractors

Liaise with maintenance supervisor regarding equipment failures and request the supply of spare parts At all times to carry and fully utilise NHS Orkney communication devices e.g mobile phone

Work efficiently with minimum supervision.

Cover the Portering Team undertaking all aspects of Portering Services as required. On occasion to cover Night Porter/Security as required.

Work overtime as and when required

Diagnose and repair faults on non complex electrical and mechanical services and equipment, deal with new situations as and when they arise, passing on appropriate knowledge to others

Assemble and install non complex electrical and mechanical services, plant and equipment as required Carry out installation, repairs and planned preventative maintenance on all aspects of non complex electrical, and mechanical services and equipment

Use own initiative, knowledge and experience when installing all aspects of non complex electrical and mechanical services and equipment in accordance with current guidance and legislation

Participate in the Estates Maintenance Permit to Work Systems Drive NHS Orkney vehicles as and when required

Carry out all work in accordance with the Estates Maintenance Department Risk Assessments procedures and advice note systems

Use all relevant tools, machinery and equipment to comply with current Health and Safety Legislation

7. ASSIGNMENT AND REVIEW OF WORK

Work will be assigned on a day to day basis by the Maintenance Supervisor, who will line manage the post.

The post holder will have a core set of responsibilities each month with additional tasks being added and removed as projects move on. The post holder will have supervision available at all times.

8. COMMUNICATIONS AND WORKING RELATIONSHIPS Internal:

Estates Management and Staff

Staff and managers at all levels throughout NHS Orkney eg administration, nursing, hotel services staff External:

Other organisations who provide operational services to NHS Orkney

Contact with patients and or general public only by chance if working in a ward area

9. MOST CHALLENGING PART OF THE JOB

 To contribute to the delivery of a planned and responsive maintenance service within NHS Orkney

 Expected to have knowledge of hospital site, systems and equipment

 Work in hazardous areas taking all safety measures to prevent danger, avoid injury and prevent damage to equipment

 Mortuary work.

 Contact with patients who are seriously injured.

 Contact with patients who are terminally ill.

 Contact with sick children.

 Constant interruptions

 Covering other duties/ areas in times of staff shortages.

 Collecting equipment in the community when an open casket is in the home (regular occurrence)

 Dealing with bereaved relatives in the community.

 Dealing with difficult patients/relatives (possible unwillingness to accept equipment after agreeing to do so with community nurses)

10. SYSTEMS

 uses computer and e-mail

 PAT Tester

 Good knowledge of wide range of tools and equipment

 Uses hand held smart phone device MACHINERY AND EQUIPMENT

 Hand tools – everyday use

 Power tools – everyday use

 Mechanical, electrical equipment

 Plumbing and heating systems

11. QUALIFICATIONS AND/OR EXPERIENCE SPECIFIED FOR THE POST

 Basic working knowledge of electrical and mechanical systems

 Knowledge of NHS Orkney site would be desirable

 Good understanding of Health and Safety Legislation

 Ability to fault find on equipment and installations would be desirable

 Driving Licence

12. DECISIONS AND JUDGEMENTS

 Carry out fault finding on equipment

 Ascertains if equipment is beyond economical repair

 Works with minimal supervision, knowing advise is available at all times, knowing when to report faults to supervisor

13. PHYSICAL EFFORT

 Ability to use hand tools and machinery and testing equipment

 Ability to lift and stack waste

 Occasionally engaged in assisting with heavy repairs and moving heavy equipment

 Occasionally working in confined spaces

 Working at height using ladders and scaffolds

 Working in hot and humid conditions

 Occasionally handling toxic chemicals

 Occasionally working in inclement weather

 Occasionally working in a noisy environment Manual handling of medical equipment e.g. cardiology

 Transportation of clinical/ non-clinical waste

 Driving various NHS Orkney vehicles

 The 12 hour Day Porter will be required to act in a Security Capacity in a presence capacity assessing any situation and taking the necessary action (i.e. call the police). The 7.5 hour Day Porter will be expected to support Security and to provide a presence as necessary.

 Collect and deliver foul & clean linen

 Intense physical effort moving furniture, lockers, desks, filing cabinets, books, paper and files

 Pushing patients on trolley and chairs

 Pushing/pulling rubbish bins, yellow bins & clinical waste bins for shipping

 Transporting and storing heavy gas cylinders

 Delivering beds, hoists, electric wheelchairs

 Clearing snow (seasonal)

 Working at heights may be expected

 Requirement to work in inclement (snow, wind, rain etc) weather throughout the year

14. MENTAL EFFORT

15. EMOTIONAL EFFORT

 Occasionally exposed to distressing and emotional environment in ward area

 Carrying out Mortuary duties

PERSON SPECIFICATION Job Title: Maintenance Assistant

Department: Estates

Location: Balfour Hospital

FACTOR ESSENTIAL DESIRABLE

EXPERIENCE General experience of working in a multi-skilled team with working knowledge electrical and mechanical systems Mechanical experience QUALIFICATIONS TRAINING RESEARCH PUBLICATIONS

Willingness to attend NHS and manufacturers training necessary for the role

KNOWLEDGE AND

SKILLS Understanding of all relevant general Health and Safety Legislation

Ability to fault find on equipment and installations

Ability to work under minimal supervision

Awareness of professional boundaries Good communication skills

Understanding of importance of confidentiality

IT literate

Knowledge of NHS Orkneys site

Healthcare Support Workers Induction Standards

What are they and why have they been introduced?

The Mandatory Induction Standards have been introduced by the Scottish

Government to ensure that all members of staff joining NHS Scotland meet minimum

standards to protect the public. By demonstrating that you have the knowledge and

skills needed to meet the standards you contribute to the high quality of care which

patients and other service users expect.

The 14 Induction Standards underpin work you will do as a healthcare support

worker. They focus on the basic things you need to know and do to ensure you are

working safely. With support from your employer, you should be able to meet the

standards within 3 months of starting in a full time post (or longer for part-time

workers). The HCSW Induction Standards help you to understand and show how

you help to protect the public in your everyday work.

Why do these standards apply in my role?

The Scottish Government’s definition of a Healthcare Support Worker covers staff

that, in the course of their day to day work, will be:

a. Playing a role in direct clinical care to patients

b. Providing indirect clinical services

c. Providing a service directly to members of the public

d. Dealing with patient identifiable data

e. Maintaining equipment or premises used by patients

f. Preparing or delivering goods or services for/ to patients and the public

Who will help me meet the standards?

A reviewer will help you meet the standards during your induction period. This may

be someone you work with closely or your supervisor, or it could be a member of

staff from another department. You will meet with your reviewer regularly to plan and

record your progress.

What will my reviewer do?

You will work together with your reviewer to make sure all the information you need

has been covered during your induction period. Whoever your reviewer is, their role

is to:

- Help you plan what you need to do to meet the standards

- Meet with you to discuss progress and review your plans

- Confirm that you have met all of the standards

What happens once I have met the standards?

The Mandatory Induction Standards are covered in the first three months of being a

healthcare support worker in NHS Scotland. Once they have been met there is a

local process of recording this which is ultimately reported to the Scottish

Government. The next step is that all new healthcare support workers will commit to

working to the Code of Conduct. The Code of Conduct outlines the values which

should underpin the work of all staff in HCSW roles and all are expected to adhere to

it.

How do the Standards relate to the Knowledge and Skills Framework (KSF)?

The Mandatory Induction Standards have been linked to the KSF system and should

be seen as the first step on your learning journey. Everything that you will do to meet

the standards will contribute to your KSF development review discussions and you

can demonstrate what you have learned and if you have any gaps in your

knowledge.

What happens if I do not complete the Healthcare Support Worker Induction

Standards within the allocated timescale or adhere to the Code of Conduct?

Compliance with these standards is a condition of employment and is essential for

patient and public safety. Non compliance with the standards could compromise your

employment.

Where can I find out more about the Mandatory Induction Standards?

All new healthcare support workers will be allocated a reviewer during their induction

period. Your reviewer will support you as you work through the standards. You can

also read more background information on the internet via the Scottish

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Guidance for completing the NHSScotland application form

If you need this, or any of the attached forms in large print or other formats please call our recruitment office on 01856 888186

An electronic version is available by contacting

[email protected]

General guidance

 If you have any questions or need some help with completing the form, please call 01856 888186. Please have the job reference number handy if possible.

 If you are using the ‘hard copy’ version of our application form, please use black ink and write clearly in BLOCK CAPITALS. This makes the form much easier to read and clearer when we scan it.

 The job reference number can be copied from the job advert.

 The job location will be on the job advert.

 The candidate ID number will be written in by us once you have returned the form to our office.

 The people who look through your completed form (short listing or short leeting team) to see if you have the skills and abilities needed for the job, will only see ‘Part C’ of the form. They will only see your candidate ID number and all personal details will be anonymous.

 Please do not send in a CV instead of, or as well as, the application form. We do not consider CVs during the selection process.

 Please fill in all sections of the application form. If some parts are not relevant, write ‘not applicable’ or ‘N/A’ in that space.

 If you need more space to complete any section, please use extra sheets of paper. Do not put your name or any identifying information on it as it needs to remain anonymous. Secure it to the relevant section, and we will add a candidate ID number to it when we receive it.

 When you have completed all of the forms, please email them to [email protected]

13 Or if this method is not suitable you can send them to the following address:

Human Resources Department NHS Orkney

Balfour Hospital New Scapa Road Kirkwall

Orkney KW15 1BH

Personal Details section

 This gives us your contact details such as name and address. Under ‘title’ you would put either Mr, Mrs, Ms, Dr or just leave blank if you prefer.

 We may need to contact you at some time throughout the recruitment process. Please let us know the most suitable method of contacting you, for example a text message, email or phone call and the most convenient time.

Sickness

 Please list in this section the number of occasions you were off work in the past year because of illness. If you would like to discuss this for further clarification please call our recruitment office.

Declarations

 Only if it is asked for in the job description, person specification or application pack about the job, you must tell us about all convictions and cautions regardless of how long ago the offence may have occurred. Convictions from other countries must also be notified. If in doubt please call our office at the help line number on page one of this guidance.

 Please note that having a conviction will not automatically disqualify you from getting a job with us. Careful consideration will be given to the relevance of the offence to the particular post in question. However, if you are appointed, and it is found that you did not reveal a previous conviction your employment may be terminated

 Remember to read, consider and sign the declaration at the bottom of page 2

Qualifications section

 Please tell us of any qualifications you have. This can include school standard grades, GCSEs highers, or work based qualifications such as SVQs or NVQs

 Remember to write down any ‘non formal’ qualifications or certificates that you think are relevant to the job you are applying for.

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 If you are currently out of work, please write this in the ‘job title’ space

 Please write your start date in month/year format MM/YYYY

 Please tell us briefly about your duties (what you do or did in your job). You could tell us your role, the main tasks, and any responsibility for supervising others. There is not a lot of space here so continue on a separate sheet if you need to.

Employment History section

 This is where you write down all the jobs you have done previously.

 Remember that if a job you have done in the past supports or is similar to the job you are applying for, please tell us more about it in your ‘support of application’ statement on page 6 of the application form – use a separate sheet if you need more space.

References section

 Referees are people who know you at work. Please give the full names and

addresses of 2 referees, one of whom must be your present or most recent employer and can confirm your job details.

 You should check that the people you have put on your form are happy to be referees.

 Your referees will not be contacted unless you are a ‘preferred candidate’ after interview. A preferred candidate is someone who is the preferred choice for the job, subject to satisfactory checks where appropriate.

Driving Licence

 You only need to complete this if the job requires you to drive. Please check the job description or person specification. For example, some jobs with the Ambulance Service require you to be able to drive class C1 and D1 vehicles.

Statement in support of your application

 This is one of the most important parts of the form. In here you say why it is you want this job, and can list all your skills and abilities that you think help to match up you against the ‘person specification’. In here you could describe how something you have done in a non work setting (for example, planning and leading a group outing) shows planning skill and some leadership qualities.

Where did you see the advert section

 Please try to remember where you heard about this job, and tick the relevant box. The information you give will help us find out how good our advertising is.

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 Please note that all details on this section (Part D) will remain totally anonymous. It will be detached from the rest of the form as soon as we get it and remain

anonymous.

 We want to ensure that there are no barriers to joining our workforce. As an employer, NHSScotland is as fully inclusive as possible. One way we can ensure this is to analyse all the data provided in this section and ensure that job

opportunities are being accessed by as wide a community as possible.

Please email your completed form to [email protected]

However if you are un-able to submit your application electronically, you can send it to:

Human Resources Department NHS Orkney

Balfour Hospital New Scapa Road Kirkwall

Orkney KW15 1BH