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FINANCIAL INCLUSION INDICATORS FOR

DEVELOPING COUNTRIES:

The Peruvian Case

Malasia June 2010

Mrs. Giovanna Priale Reyes

Head of the Office of Products and Services to the Consumer

[email protected]

Superintendency of Banking, Insurance Companies and Private Pension Funds of Peru (SBS)

(2)

Contents

Peru information

General information

Economic and financial evolution in Peru

Financial Inclusion: What is it and why is so important?

Indicators of Financial Inclusion

Quantitative Indicators Qualitative Indicators

(3)

General information

Lima Capital City Capital  Lima Official language Spanish Total Area 1, 285, 216 km2 Population 29 132 013 Gini 47.9 Currency Nuevo sol

(4)

General information

0 ‐4  30% 15‐ 64  64% 65 and  more 6% Peru's population by age 34% Other  departments 66% Lima Peru's population by region Labor force    employed  91% Labor force  unemployed  9% Department of Lima:  Employment and unemployment rates Under employment 46,1% Adequate employment 45,1%

(5)

Contents

Peru information

General information

Economic and financial evolution in Peru

Financial Inclusion: What is it and why is so important?

Indicators of Financial Inclusion

Quantitative Indicators Qualitative Indicators

(6)

Economic and Financial Evolution in Peru:

2000 – 2009

The last decade has been one of continuous GDP growth (5,1% avg.) and constant prices in Peru (2,6% avg.)…

0,0 2,0 4,0 6,0 8,0 10,0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 GDP (var.% YoY) Inflation (avg. var%  YoY)

(7)

Economic and Financial Evolution in Peru:

2000 – 2009 (cont.)

…in which the GDP per capita more than doubled, from US$ 2035 to US$ 4533… 0,0 0,5 1,0 1,5 2,0 2,5 3,0 3,5 4,0 4,5 5,0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Th ous ands  of  U.S . Do lla rs  (U S$ )

(8)

…and the financial system wasn’t foreign to this economic growth, increasing its stock of loans and deposits in near 200%...

0 10 000 20 000 30 000 40 000 2001 2002 2003 2004 2005 2006 2007 2008 2009 M illio ns  of  U.S . Do lla rs  (U S$ ) Direct Loans Total Deposits

Economic and Financial Evolution in Peru:

2000 – 2009 (cont.)

(9)

Economic and Financial Evolution in Peru:

2000 – 2009 (cont.)

However, these results haven’t achieved deeper penetration of financial services’ use, compared with other Latam countries

.

0 15 30 45 60 75 To ta l Dep os it s /  A nnua liz ed  GD (% ) As of June 2009

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Contents

Peru information

General information

Economic and financial evolution in Peru Population not covered by financial services

Financial Inclusion: What is it and why is so

important?

Indicators of Financial Inclusion

Quantitative Indicators Qualitative Indicators

(11)

Financial Inclusion: What is it ?

Financial inclusion means broad access to a

portfolio of financial products and services which include:

Loans, deposit services, insurance,

pensions and payment systems Financial education Consumer protection mechanisms

Inclusion of Financial Literacy 

contents in the high‐school 

curriculum 

After  several  meetings  between 

the  SBS  and  the  Ministry  of 

Education, 

the 

2009 

school 

curriculum  (DCN,  by  its  initials  in 

Spanish) 

was 

approved 

last 

December. 

This 

document 

determines 

the 

skills 

and 

knowledge  that  the  students  of 

primary  and  high  school  should 

acquire during their education.

Inclusion of Financial Literacy 

contents in the high‐school 

curriculum 

After  several  meetings  between 

the  SBS  and  the  Ministry  of 

Education, 

the 

2009 

school 

curriculum  (DCN,  by  its  initials  in 

Spanish) 

was 

approved 

last 

December. 

This 

document 

determines 

the 

skills 

and 

knowledge  that  the  students  of 

primary  and  high  school  should 

acquire during their education.

Grade Included Topics

1st

Grade The Financial System: Role and how it works 2nd

Grade Saving and its role in the development of the nation 3rd

Grade The Central Reserve Bank of Peru 4th

Grade -The National Financial System. Products & Services. -Regulation and Supervision Agencies: SBS – CONASEV*

5th

Grade -Internacionalization of production and finances. International Financial System. Relevance and representative institutions. -Strenghtening the national economy and finances.

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Financial Inclusion: Why is important to

measure it?

It is important to produce, estimate and analyze financial

inclusion indicators which address the need to know how

deep or shallow is current access and use of financial

products and services by the population. These indicators

should be measurable and meaningful for developing

countries, in which there is urgent need to understand

their financial inclusion levels and to take proactive and

effective action.

(13)

Contents

Peru information

General information

Economic and financial evolution in Peru Population not covered by financial services

Financial Inclusion: What is it and why is so important?

Indicators of Financial Inclusion

Quantitative Indicators

Qualitative Indicators

(14)

Indicators of Financial Inclusion:

Quantitative Indicators

I) Access

Number of branches per 10 000 pop. Number of ATMs per 10 000 pop. Number of agents per 10 000 pop.

II) Use

Number of depositors per 1000 pop. Number of borrowers per 1000 pop.

Average size of total deposits per depositor to GDP per capita Average size of total loans per borrower to GDP per capita Population not covered by financial services

(15)

Indicators of Financial Inclusion:

Quantitative Indicators

III) Geographical Inequality Distribution

Total loans in provinces to total deposits in provinces Borrowers by region

Number and geographic distribution of branches and agents, major banks Distribution of agents and socioeconomic needs

IV) Other:

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There are 1,4 bank branches per 10 000 people in Peru, which is near to the average of Latin America (1,3).

BM: Multiple-operation banks

OM: Regulated multiple-operation institutions. Source: Financial access 2009, SBS.

‐ 0,20  0,40  0,60  0,80  1,00  2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Branches per 10 000 pop. BM OM

Quantitative Indicators:

(17)

Financial services are also offered by ATMs and banking agents, so its development is important in the promotion of financial inclusion.

There are 2,5 ATMs per 10 000 people, which is near to the average in developing countries (2,3) but represents a low level compared with developed countries (7,8).

‐ 0,25  0,50  0,75  1,00  1,25  1,50  2008 2009 ATMs per 10 mil pop. BM OM ‐ 0,50  1,00  1,50  2,00  2,50  2008 2009 FIs Agents per 10 mil pop. BM OM

Source: Financial access 2009, SBS.

Quantitative Indicators:

(18)

Indicators of Financial Inclusion:

Quantitative Indicators

I) Access

Number of branches per 10 000 pop. Number of ATMs per 10 000 pop. Number of agents per 10 000 pop.

II) Use

Number of depositors per 1000 pop. Number of borrowers per 1000 pop.

Average size of total deposits per depositor to GDP per capita

Average size of total loans per borrower to GDP per capitaPopulation not covered by financial services

III) Geographical Inequality Distribution

Total loans in provinces to total deposits in provinces Borrowers by region

Number and geographic distribution of branches and agents, major banks Distribution of agents and socioeconomic needs

IV) Other:

(19)

Quantitative Indicators:

Number of Depositors per 1 000 pop.

There are 564 depositors per 1000 people in Peru, which represents a low level compared with Chile (1932), Colombia (1151), and the Latam average (746)*. 150  175  200  225  250  275  300  325  2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Depositors per 1000 pop. BM OM

Source: Financial access 2009, SBS.

(20)

Quantitative Indicators:

Number of Borrowers per 1 000 pop.

The countries with the higher rate of Borrowers per people in Latam region are: Chile (808) and Venezuela (484), while Peru has 366 Borrowers per 1000 people.

25  50  75  100  125  150  175  200  225  250  2002 2003 2004 2005 2006 2007 2008 2009 Borrowers per 1000 pop. BM OM

Source: Financial access 2009, SBS

(21)

Quantitative Indicators:

Deposits per Depositor and Loans per Borrower

as a percentage of GDP per capita

The average size of credits and deposits has decreased as a consequence of the growth in the number of borrowers and depositors in the financial system. It is means that the use of financial services has increased. 30% 40% 50% 60% 70% 80% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Total Deposits per Depositor (avg.) / GDP per  capita BM OM 40% 50% 60% 70% 80% 90% 2002 2003 2004 2005 2006 2007 2008 2009 Total Loans per Borrower (avg.) / GDP per capita BM OM

(22)

Source: Asociación Peruana de Investigación de Mercados, 2009.

Population not covered by financial services

Each socioeconomic status shows a significant proportion of people not using basic personal financial services, like deposit accounts or credit cards. Average Income (US$) deposit accounts credit cards deposit accounts credit cards deposit accounts credit cards deposit accounts credit cards deposit accounts credit cards 2694 905 388 238 171

Population not covered by financial services Socioeconomic status Lima population: 9 913 080 A B C D E 41% 51% 71% 87% 98% 29% 63% 86% 96% 99% 16,1 30,1 31,8 16,5 5,5

(23)

Population not covered by insurance and

pension funds

Source: Asociación Peruana de Investigación de Mercados, 2009.

There is a considerable part of the population covered by some insurance product, but pension benefits for retired people are still a privilege of workers with adequate employment.

Average Income (US$) 2694 insurance pension funds 905 insurance pension funds 388 insurance pension funds 238 insurance pension funds 171 insurance pension funds

Socioeconomic status Population not covered by financial services

E Lima population: 9 913 080 A B C D 7% 15% 35% 69% 90% 49% 64% 81% 88% 97% 16,1 30,1 31,8 16,5 5,5

(24)

Indicators of Financial Inclusion:

Quantitative Indicators

I) Access

Number of branches per 10 000 pop. Number of ATMs per 10 000 pop. Number of agents per 10 000 pop.

II) Use

Number of depositors per 1000 pop. Number of borrowers per 1000 pop.

Average size of total deposits per depositor to GDP per capita Average size of total loans per borrower to GDP per capita

III) Geographical Inequality Distribution

Total loans in provinces to total deposits in provinces Borrowers by Region

Number and geographic distribution of branches and agents, major banks Distribution of agents and socioeconomic needs

IV) Other:

(25)

Quantitative Indicators:

Loans to Deposits by region

Microfinance institutions have increased their network reach. In later years the MFIs, which were originally established in provinces, opened branches in Lima.

As a result of that the credits/deposits rate in provinces has grown 30%, in comparison with 2001, which means that deposits from Lima have funded the credit lines for provinces.

0 3 6 9 12 15 18 1,00 1,05 1,10 1,15 1,20 1,25 1,30 2001 2002 2003 2004 2005 2006 2007 2008 2009 %  Pa rt. Lo an s in  Pr ov  ‐ %  Pa rt. De po sit in  Pr ov . (2 001= 0) Lo an s in  Pr ov in ce / De po sit s in   Pr ov in ce s   (2 001= 1) Geographical Distribution Indexes %CredProv  ‐ %DepProv CredProv/DepProv

(26)

2 000 000 2 500 000 3 000 000 3 500 000 4 000 000

Dec‐2008 Dec‐2009 Apr‐2010

Nu m er  of  Bo rr ow er s

Borrowers by region

Lima Provinces

Quantitative Indicators:

Borrowers by Region

The number of borrowers in provinces increased by 23% in the last two years (*).

Source: SBS.

* There is no available information for number of Depositors per location.

(27)

Quantitative Indicators:

Distribution of agents and socioeconomic needs

(Ignacio Mas index)

• 86% of Peruvian districts don’t have a bank branch nor a banking agent.

• 7% of the districts, accounting for 16% of the population, have banking presence exclusively through banking agents.

Source: Ignacio Mas, with data provided by the SBS during CGAP mission to Lima in early 2008.

  D is tr ic t s w ith b a n k in g a g e n ts 0 1 2 3 > 3 8 6 % 4 % 1 % 1 % 1 % o f d is tric ts 0 3 4 % 6 % 3 % 3 % 4 % o f p o p u la tio n 0 .5 6 0 .2 7 0 .2 2 0 .1 9 0 .0 8 N e e d s in d e x 0 % 0 % 0 % 0 % 0 % o f d is tric ts 1 0 % 1 % 2 % 0 % 1 % o f p o p u la tio n 0 .1 4 0 .2 1 0 .1 3 0 .3 3 0 .1 3 N e e d s in d e x 0 % 0 % 0 % 0 % o f d is tric ts 2 0 % 0 % 0 % 2 % o f p o p u la tio n 0 .1 1 0 .2 0 0 .0 6 0 .0 8 N e e d s in d e x 0 % 0 % 0 % o f d is tric ts 3 0 % 1 % 0 % o f p o p u la tio n 0 .0 3 0 .1 0 0 .0 6 N e e d s in d e x 0 % 4 % o f d is tric ts > 3 0 % 4 2 % o f p o p u la tio n 0 .1 5 0 .0 5 N e e d s in d e x D ist ri ct s w it h b a n k b ran ch es

(28)

Quantitative Indicators:

Number and geographic distribution of branches

and agents, major banks

• Agent networks are concentrated in Lima and other major cities. • In rural areas there is only 13% of bank branches and 16% of bank

agents.

Source: SBS, as of December 2009

BCP BBVA INTERBANK SCOTIABANK MIBANCO FALABELLA TOTAL % BANK BRANCHES

Total 329 243 227 163 108 41 1 111

In metropolitan Lima 185 156 151 110 46 23 671 60%

In other departamental capital cities 86 61 58 41 41 18 305 27% In smaller towns / rural areas 58 26 18 12 21 0 135 13% Population in districts with branches,

as % of total population 50% 45% 43% 39% 43% 19% BANKING AGENTS

Total 2 799 337 1 197 490 432 235 5 490

In metropolitan Lima 1 367 165 685 216 159 136 2 728 50% In other departamental capital cities 928 112 390 180 152 83 1 845 34% In smaller towns / rural areas 504 60 122 94 121 16 917 16% Population in districts with agents, as

% of total population 69% 48% 58% 48% 55% 38% SUMMARY

Agents as % of total (branch+agent)

points of presence 89% 58% 84% 75% 80% 85%

% of agents in districts with no

(29)

Indicators of Financial Inclusion:

Quantitative Indicators

I) Access

Number of branches per 10 000 pop. Number of ATMs per 10 000 pop. Number of agents per 10 000 pop.

II) Use

Number of depositors per 1000 pop. Number of borrowers per 1000 pop.

Average size of total deposits per depositor to GDP per capita Average size of total loans per borrower to GDP per capita

III) Geographical Inequality Distribution

Total loans in provinces to total deposits in provinces Borrowers by Region

Number and geographic distribution of branches and agents, major banks Distribution of agents and socioeconomic needs

IV) Other:

(30)

Quantitative Indicators:

Financial services through

non regulated Micro Finance Institutions

There are Micro Finance Institutions (MFIs) that are not under the regulated system, as is the case with NGOs dedicated to provide financial services to people in need, and also the case of savings and credit cooperatives.

Both of them offer financial services mostly to people that have little or no access to

regulated finance institutions.

Source: Microfinance Information eXchange, as of December 2009 * As a percentage of Regulated of Financial System

68 557 379 168 207 008 Gross loan  portfolio (US$) 191 624 96 910 Number of active  borrowers 358 1 736 NGOs (15) Savings and credit  cooperatives (9) Average loan per  borrower (US$) 0,09% * 0,21%*

(31)

Contents

Peru information

General information

Economic and financial evolution in Peru Population not covered by financial services

Financial Inclusion: What is it and why is so important?

Indicators of Financial Inclusion

Quantitative Indicators

Qualitative Indicators

(32)

Indicators of Financial Inclusion:

Qualitative Indicators

I) Perception of the Financial System in urban areas

Survey in Lima Metropolitana

Size of the sample: 400 households

Priority topics: saving accounts open; credit card use and familiar budget building.

Principal outlines:

Only 3 of each 10 have a saving account

Only 6 of each 10 ask a credit in the financial system

8 of each 10 say they know how to make a family budget, but only 5 say to use a family budget

4 of each 10 say they don´t use a family budget because it is not an habit or because it is not important

(33)

Perception of the Financial System in

Urban areas

As an example: Family budget perception

0 50 100 150 200 250 300 350 400 450 …how to make a  family budget …get used to make a budget? Family budget No Yes 0 20 40 60 80 100 120 140 160 180 200 It's not a  habit It's not important Have no  time for Others If you know how to make a  budget,  why do not you make one?

(34)

Indicators of Financial Inclusion:

Qualitative Indicators

I) Perception of the Financial System in rural areas

Interwiews in Pucallpa (Selva Region)

There is only one banking branch in this region

Priority topics: basic knowledge of the financial system (financial literacy), basic knowledge of the financial products and services; and use of e-banking.

Principal outlines:

100% recognize the name of the Superintendency, but none identifies the its role None knows the products and services offered by the bank, they only go to a specific use (to cash his paycheck or receive a wire transfer)

None knows how to make a complaint None uses the e-banking

(35)

Financial Services in rural areas

• Financial institutions located in rural areas are:

Banco de la Nación (state bank), non bank financial

institutions, NGOs, as well as savings and credit cooperatives.

• Banco de la Nación has 304 UOB (sole banking offer) branches nationwide.

(36)

Qualitative Indicators:

Perception of the Financial System

in Rural areas

Base: 17 users of the state-owned bank in towns with just one bank branch 0 2 4 6 8 10 12 14 16 18 ...know  the role  of the SBS? ...recognize the  name of the  SBS? ...know  the  products and  services offered  by BN? ...know  the  procedure to  place a  complaint?

...know  that  you  can use E‐ banking? ...use E‐ banking? Perception of the Financial System Rural areas No Yes

(37)

Contents

Peru information

General information

Economic and financial evolution in Peru Population not covered by financial services

Financial Inclusion: What is it and why is so important?

Indicators of Financial Inclusion

Quantitative Indicators Qualitative Indicators

Future developments

(38)

Future developments

Development of new indicators:

Gini indexes of deposits, loans and branches related to population.

Qualitative and quantitative indicators from a baseline survey on financial literacy and financial access and use of financial products and services.

Implementation of policies for increasing financial inclusion:

Urban: Financial education actions focused on low-end socioeconomic status.

Rural: Creation of optimal access conditions through regulation aimed to new rural users.

(39)

FINANCIAL INCLUSION INDICATORS FOR

DEVELOPING COUNTRIES:

The Peruvian Case

Malasia June 2010

Mrs. Giovanna Priale Reyes

Head of the Office of Products and Services to the Consumer

[email protected]

Superintendency of Banking, Insurance Companies and Private Pension Funds of Peru (SBS)

References

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