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Information Services Project List FY 2007

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IT1: Colleague Release Upgrade T1.2.2 ADS/DB/

CS Mar 07 H Goodarzi

Installation, setup, testing and implementation of Colleague Release 18.

IT2: Web Advisor Upgrade. Upgrade to the newest release (3.0) of

the web front end to Colleague. T1.4.1

ADS/DB/

SE/WS Oct 06 Nov 06 H Grabowski Installation, setup, testing and implementation of Web Advisor 3.0.

IT3: Document Imaging in BFRO T5.1.2 ADS/DB/

CS Jun 07 H Beardmore

Utilize the ImageNow system to facilitate the scanning, storage, indexing and retrieval of the appropriate documents/forms in BFRO.

IT4: Document Imaging of college archived documents T5.1.2 ADS/DB/

CS Jun 07 H Chaput

Facilitate the scanning of archived documents and define the scope and phases to index and retrieve the documents using ImageNow.

IT5: Document Imaging in Fiscal & Program Compliance T5.1.2 ADS/DB/

CS Dec 06 Sept 06 M McArthur

Utilize the ImageNow system to facilitate the scanning, storage, indexing and retrieval of the appropriate documents/forms in Fiscal & Program Compliance office.

IT6: Pay Advice On-line: Allow employees to view their pay period

earnings online. S6.02 ADS Apr 07 M Beardmore Setup, testing and implementation of the Datatel Pay Advice Online.

IT7: On-line Application: Evaluate and recommend the optimal solution to address requirements identified in FY 06.

S5.08 S6.02

ADS/WS/

DB Mar 07 H Mancini A completed evaluation document. IT8: Gift of Education Card- Conduct a Requirements Analysis S5.02 ADS Dec 06 Nov 06 M Schulte A completed requirements analysis.

IT9: TMA and Resource 25 Interface S6.02 DB TBD M Beardmore A utility to import transactions from R25 to TMA. IT10: Tuition Waiver Back-end Processing Automation: Conduct a

Comprehensive Requirements Analysis S6.02 ADS Jun 07 H Beardmore A completed requirements analysis.

IT11: Resource25/Datatel Interface S6.02 ADS/DB Jun 07 M Beardmore An interface sending final Resource25 billing information to Datatel AR module.

IT 12: Email Communication to Target Audiences: Identification of

requirements and implementation. S3.08 ADS/WS Jun 07 H Mancini

A completed requirements analysis and development of the necessary programs and queries.

INSTITUTIONAL TECHNOLOGIES - Shirin Goodarzi

Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

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Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

IT13: E-Advising: Perform a complete requirements analysis and evaluation of Educational Plan and Course Planning modules to determine the next phase of the rollout.

S4.03 ADS Jun 07 M Mancini A completed requirements analysis. IT14: Investigate, evaluate and recommend a course of action

regarding migration of the college’s ERP to an industry-standard database.

T5.1.3 DB/ADS Jun 07 M Goodarzi A completed evaluation document.

IT15: Exit Interview Process: Perform a requirements analysis. S6.02 ADS/WS Jun 07 M Kirven A completed requirements analysis IT16: Perform a complete requirements analysis for enhancements

to Instant Enrollment web registration process to allow first time student and senior registrations to be processed.

S5.08 ADS/DB Mar 07 H Harland-White A completed requirements analysis IT17: Non Credit Online Section Setup Process Modification:

Modify the non-credit section set up process to eliminate student schedule conflicts with online classes.

S5.08

S6.02 ADS Jan 07 M Harland-White

Eliminate false schedule conflicts with online sections generated by the current process.

IT18: Automated Requisition/Purchase Order Tracking and

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Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

NS1: Bandwidth Management and filtering S6.02 SE Dec 06 H Goodarzi Purchase and install product that will enable IS to manage internet bandwidth utilization.

NS2: Refine the Disaster Recovery Plan T1.1.10 SE/DBA/

RS/M May 07 H Goodarzi

Refine current IS disaster recovery plan to include binders for each server listing attributes, network information and all data on each server.

NS3: Collaborate with county in leveraging SONET ring T5.2.1 SE Mar 07 H Goodarzi Work with the county to identify equipment and processes needed to connect Arnold and Remote sites to county sonet ring.

NS4: Nursing Grant T4.3.3 SE Mar 07 H C. Smith

Identify infrastructure needs to support video conferencing in the FLRS 308 in support of grant for the nursing program in coordination with CSM and VJC.

NS5: Establish base budget funding for data and communication

equipment S6.03 SE Sep 06 Oct 06 H Goodarzi

Identify all infrastructure hardware replacement costs and life cycle. Based on life cycle, develop budget item to be included in Base Budget for annual replacement of infrastructure hardware.

NS6: Feasibility study of future needs for wireless technology S6.0.2 SE May 07 M Goodarzi Feasibility study with recommendation to identify the future needs of wireless spaces throughout the college.

NS7: Investigate the costs and feasibility of wireless

laptops/desktops in labs and faculty/staff offices T5.2.6 SE/CS Jun 07 L Goodarzi Feasibility study for the replacement of wired labs and offices. NS8: Investigate authentication process to AACC systems T1.3.1 SE/DB/M Oct 06 L Goodarzi Feasibility study and recommendation of single point of access and

authentication to critical computing systems. NS9: Implement dynamic port authentication T1.3.3 SE/CS/

RS/DB May 07 H Goodarzi

Implement radius port authentication across the college-wide network.

NS10: Facilities space planning software S6.0.3 SE/DB Mar 07 M Chaput

Work with Capital Development in developing equirements analysis of space planning software package to facilitate efficient use of all college facilities for implementation in FY08.

NS11: Spyware recommendation S6.0.1 SE/CS/RS Sept 06 Oct 06 M Goodarzi Investigate and recommend appropriate spyware software to addresse the growing problems on college computers.

NS12: Server Patch Management S6.0.1 SE Sept 06 Oct 06 M Goodarzi

Identify budget item for implementing a patching automation technology, enabling prompt deployment of the necessary service packs and hot fixes to all servers.

NS13: Feasibility Study for email archiving S6.0.1 SE Mar 07 M Goodarzi

Submit budget estimate for implementing email archiving for FY08 CPR by October '06. Completed feasibility study and

recommendation for implementing in FY08 if approved in budget. NETWORK SERVICES – Nancy Jones

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Complete

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Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

CS1: PC Deployment. S6.02 CS Dec 06 H Goodarzi Successful deployment of all PCs scheduled for replacement for fiscal year.

CS2: Define requirements for customer self help tool and

implement if fiscally possible. T2.4.3 CS Jun 07 M Goodarzi

Complete feasibility study, evaluate potential solutions, and implement solution(s) to aid our customers and reduce calls to the TCC.

CS3: Develop benchmark for staffing standards for customer

service. 6.02S CS/OP Apr 07 H Goodarzi

Define through data metrics the appropriate level of staffing to fulfill SLA and TCC goal metrics

CS4: Research and define proper asset management db tool.

Determine budgetary implications and propose for FY08 T1.5.4 CS/OP/IT Sept 06 Oct 06 M Goodarzi

Evaluate current products for a proper asset management database. Analyze effects system will have on systems in place such as HEAT ticketing system. This will be based on previously completed needs analysis.

CS5: Develop feasibility study, project plan and budget for FY 08

for MS Vista rollout T 5.2.7 CS/SE/RS Sept 06 Oct 06 H Goodarzi

Determine feasibility and develop project plan with projected costs to roll out Vista. Continue to keep abreast of developments as release from Microsoft progresses.

CS6: Develop and implement quality control procedures throughout

CSS T2.1.5 CS Apr 07 M Goodarzi

Develop and implement quality control program to include call monitoring, employee feedback as well as random customer satisfaction surveys.

CS7:Develop and implement AV Equipment replacement cycle T1.5.5 CS Apr 07 M Goodarzi Research, develop and implement replacement cycle for AV equipment.

CUSTOMER SUPPORT SERVICES – Geoff Wood

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Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

M&WS1: MyAACC Content Migration T4.1.4 WS/CM Jun 07 H Goodarzi

A significant amount of information housed on aacc.edu that needs to be migrated to the portal as the purpose of the portal is to disseminate current student-specific information and the purpose of the Web site is to attract prospective students.

M&WS2: LMS Software Upgrade or Implementation S1.01 SE/WS/DB TBD H Casey-Whiteman

Upgrade or implement new product based on needs analysis of the Learning Technologies subcommittee. Several components TBD.

M&WS3: Student Services Web Pages Re-vamp S4.08 WS/CM Jun 07 M Mancini Content migration to the portal will need to occur, along with new information architecture for this section.

M&WS4: Enhance HR Web Pages S7.08 WS/CM Mar 07 M Kirven Incorporate ideas that have been submitted by HR. New information architecture planning may be involved for this section.

M&WS5: Knowledge Base for Technical Call Center/Response

Center T2.1.3 WS/CS Sept 06 Sept 06 H Mancini

Recommendations document for one central repository of information for use by students, faculty and staff.

M&WS6: Online Advising Scheduling System S4.07 WS Sept 06 Sept 06 M Mancini Requirements analysis for an online system that would allow students to schedule appointments via the portal.

M&WS7: WAP-enabled version of aacc.edu T2.3.5 WS Feb 07 M Goodarzi A study on how wireless devices are used; particularly our student usage. A wireless site plan development is also a consideration.

M&WS8: Online Forms Inventory T2.1.1 WS Jun 07 M Goodarzi An inventory of online forms currently live/in-use on aacc.edu, MyAACC, and the Intranet.

M&WS9: Podcasting S1.07 WS TBD H

Casey-Whiteman Develop plan for future deployment.

M&WS10: Course Search Enhancement S5.08 WS Dec 06 Dec 06 H Mancini Enhanced search to include more capabilities such as an option to search on “Ways to Take Classes.”

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Complete

Project Plan # Unit Complete Pr Sponsor Deliverables

IS1: Educause Article: Top 10 IT Issues. IS Managers will review and discuss the issues identified, define where we are and then identify action items.

S6.03 or

E6.01 All Dec 06 M Goodarzi List of action items

IS2: Forecasting Software – Requirements Analysis. Investigate and propose ways to improve employees' ability to use data and information to make decisions that support the college's objectives.

S8.05, S8.06 or

E8.02

OP May 07 H Goodarzi Recommendations document

RS1: VoIP Lab – GBTC 203 S6.05 RS/SE/TIS Aug 06 Aug 06 H Converting lab to accommodate VoIP classes.

RS2: PC Deployment - AMIL Computer Labs, TLC & TESTING

OFFICE S6.02 RS Aug 06 Aug 06 H Create images for and coordinate installation of lab PC's at AMIL.

LEGEND:

Plan# Unit

S-Strategic Plan ADS Applications Development & Support T-IS Tactical Plan CS Customer Support Services

OP-Operational DB Database Administrator IS IS Departmental Operations

M Media

NA Network Administrator RS Remote Sites

SE System Engineer

SIS Software Training Specialist

TIS Telecommunications & Infrastructure Support WS Web Services

REMOTE SITES – Jeanne Porter OPERATIONS – Kathy Campbell

References

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