Certifications in Bradesco Organization
CLASSIFICACION
PROCESSES
Internal Process /
Support
Purchase of Products and Services for Bradesco Organization. Management Of Bradesco Documentation.
Management of Bradesco Organization's Accounting Department for Process of. Management of Bradesco Organization's Accounting Department.
Bradesco Organization’s Payment Management. Bradesco Organization’s Fixed Asset Management.
Management of Bradesco Organization’s Registration and Accounting Procedures. Management of Bradesco Organization’s Accounting Policies
Bradesco Organization’s Tax Management.
Management of Bradesco’s and the Competition’s Economic-Financial Analyses.
Management, Preparation and Disclosure of the Report on Economic and Financial Analysis and the Consolidated Financial Statements of Bradesco Organization.
Management of Department Controle Operacional. Management of DSTN - Department for Process of.
Management of correspondences - Management of object delivery, management of handle suppliers, transport and, delivery; and planning of routes for São Paulo.
Air Transportation for Organization’s Executives.
Terrestrial transportation for Organization’s Bradesco Executives – São Paulo.
Management of money transportation - support for the customer service network in the metropolitan region and Coast of Sao Paulo and technical analysis of contracts over the national territory.
Solutions for processes improvements, organizational structures and strategies, contemplating the identification of opportunities, planning, implementation and management services, consulting and advice services provided by the Departament of Organization and Method of Bradesco Organization.
Credit Recovery Management in Bradesco Organization.
Legal Department Management serving the Bradesco Organization in preventive, extrajudicial and judicial matters. This System applies to the Legal Department – Headquarters and its Regional Offices.
Management of Legal Departament - Headquarters, acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Belém (Belém - PA), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Belo Horizonte (Belo Horizonte - MG), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Brasília (Brasília - DF), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Campinas (Campinas - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Campo Grande (Campo Grande - MS), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Cuiabá (Cuiabá - MT), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Curitiba (Curitiba - PR), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Florianópolis (Florianópolis - SC), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Itabuna (Itabuna - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Londrina (Londrina - PR), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Manaus (Manaus - AM), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Osasco (Osasco- SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Porto Alegre (Porto Alegre - RS), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Recife (Recife - PE), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
1
2
6
7
11
28
39
49
56
81
106
185
196
209
211
216
208
194
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Referencia: 12/2012CLASSIFICAÇÃO
PROCESSOS
Internal Process /
Support
Management of Regional Office Ribeirão Preto (Ribeirão Preto - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Rio de Janeiro (Rio de Janeiro - RJ), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office Salvador (Salvador - BA), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Santo André (Santo André - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office São José do Rio Preto (São José do Rio Preto - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization.
Management of Regional Office São Paulo (São Paulo - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Sorocaba (Sorocaba - SP), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Management of Regional Office Vitória (Vitória - ES), acting in the preventive, extrajudicial and judicial spheres for Bradesco Organization. Development and Management of the Training Process for the Bradesco Organization Human Capital.
Management, design, operation process, monitoring and quality management related to logic security of Bradesco Seguros e Previdência. Monitoring And Validation Of The Processing Of Bradesco Routines And Related Companies.
Bradesco Government Service Management, excepting Rio de Janeiro platform. Management of Departament DPCD-Prossesing and data Communication for Processes.
Management and control of DPCD's (Bradesco's Systems Infrastructure Departament) administrative and financial processes and of the contracts and assets of IT to the Bradesco Organization.
Building facilities planning and control ensuring the continuous work of the equipment in the CTI building, such as control of physical assets of the facilities basic infrastructure (cabling, electrical, mechanical and physical safety), property security, building maintenance and gates, as well ensure the safety and the occupational health of the stakeholders.
Project, Operation and Monitoria and Management related to the Logical Security in the Departamento de Processamento e Comunicação de Dados (DPCD) for the Bradesco Organization.
Management and operations of Financing solutions, Products and Services in Bradesco Financiamentos automotive segment. Operational Management of DSC– Centralized Services Department – for Processes.
Management Of Services Of Rearward Of Bradesco Agencies Executed By Service Agencies. Management Of It Equipments For Bradesco Agencies, Financing Bradesco, Lending And DSC. Operacional Management Of Bradesco Tax Revenues - Automatic Debit.
Operacional Management Of Bradesco Tax Revenues - Prefecture And Concessionaires. Operacional Management Of Bradesco Tax Revenues - State Tributes.
Operacional Management Of Bradesco Tax Revenues - Federal Tributes. Operational Management Of Bradesco Collection - Protest Centralization. Operational Management Of Bradesco Collection - Country Correspondent. Operational Management Of Bradesco Collection - Prodep - Protest And Depositary. Operational Management Of Bradesco Collection – Telecredit.
Operational Management Of Bradesco Cheque Custody.
Operational management of bradesco coupons cheque and tractor-feed paper. Manegement Of Automation Of Bradesco Agencies.
Customer
Relationship
Operational Management Of Payment Of Social Benefits Security And Bradesco FGTS. Investor Relations
Management of the Ombudsman of Bradesco Seguros e Previdência
Complaints, Suggestions and Compliments Management come from Alô Bradesco - SAC (Customer Support Service) and Contact Us.
Investments
Ombudsman departament's management reaching: receive, analysis, direction, management and positioning; about Bradesco's products clients and IBI process management
Management of Premium Bond Bradesco.
Management of the Investment Departament, for the processes Development and Commercial Management of Poupança Fácil Bradesco.
Internet and
Channels
Development and Commercial Management of CDB Bradesco. Bradesco Dia&Noite (Day&Night) process Management. Bradesco Net Express Management.
Bradesco WEB TA Management - Company File Transfers. Fax Fácil Bradesco Management
Bradesco ShopCredit Website Management. Bradesco's Investiment and Brokerage Homepage Bradesco Internet Banking Products and Services Homepage. Solutions for Electronic Commerce and Payment.
Bradesco Internet Banking for Visual Deficients.
Development, Commercial Support to client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - Bradesco Cidadetran.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - Cash Management.
Bradesco Net Empresa Management – Internet for Companies. Fone Fácil Bradesco - Interactive Voice Response Banking.
Bradesco Day and night Self Service Network Management - Branches ATMs Expansion.
CLASSIFICAÇÃO
PROCESSOS
Internet and
Channels
Bradesco Day and Night Self-Service Network Management – Out Branches ATMs Expansion. Bradesco Day and night Self-Service Network Management - ATMs Installation.
Bradesco Day and Night Self-Service Network Management.
Management Of Internal Channels Of Bradesco Electronic Communication.
Management Of Support For Implementation And Use Of Bradesco Office Banking Products - Automation For Juridical Person Customers Management Of Support For Implementation And Use Of Bradesco Office Banking Products - Customer Service.
Management Of Support For Implementation And Use Of Bradesco Office Banking Products And Registration Of Bradesco Products. Management Of Support For Companies Hired For Implementation And Use Of Bradesco Office Banking Products
Payments / Receipts
Management Of Personalized Service For Securities Treatment (Back Office) For Bradesco Customers.
Development, Commercial Support to client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - FGTS - Brazilian Worker's Indemnity Fund.
Development, Commercial Support to client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - Banking Collection in the Canals of the Auto Attendance.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Internal Collection.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Collection.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization –Insurance Collection.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Accounted Collection.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Collection with automatic debit in the checking or saving account.
Desenvolvimento, Apoio Comercial aos Segmentos e Gestão dos Produtos e Processos do Departamento de Comercialização de Produtos e Serviços da Organização Bradesco – Collection with Credit Allocation.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Collection with Customized Bank Slip (Semi-Electronic).
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Parceled Collection
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercia lization of Products and Services at Bradesco Organization – Collection through e-mail.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Collection with Urgent Registration.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Unregistered Collection - Telereceb.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Unregistered Collection with Protest.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Simple Collection (Conventional).
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Bound Collection.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bank Reconciliation.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Check Custody Bradesco.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - BDN (ATM) Channel
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - DARF – Fone Fácil (Customer Service through telephone) Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - Internet Channel
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - Net Empresa (Electronic Banking) Channel Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - Electronic Payment of Taxes (File Exchange) Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System – Siscomex Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - Branch Cashier.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - DARF – Collection of Federal Revenue System - Express Bank Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Automatic Debit for Collections.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Vehicles Debit São Paulo.
CLASSIFICAÇÃO
PROCESSOS
Payments / Receipts
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Identified Deposits.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Issuing of Proof of Salary.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - Payroll – Book Transfer.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form).
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form) – BDN (ATM) Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Automatic Debit Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Fone Fácil (Customer Service Through Telephone) Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Branch Cashier Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Internet Channel.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Net Empresa,(Electronic Banking) Channel. Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form)- Net Empresa,(Electronic Banking) Channel. Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Commercialication of Products and Services of Bradesco Organization - GPS - Guia de Previdência Social (Welfare Form).
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Commercialication of Products and Services of Bradesco Organization – National Institute of Social Security Benefits Paid to Retirees and Pensioners.
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Commercialication of Products and Services of Bradesco Organization - On-Line Release.
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Commercialication of Products and Services of Bradesco Organization - OCT - Teleprocessed Credit Order.
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Commercialication of Products and Services of Bradesco Organization - Scored Supplier Account Factoring Bradesco.
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of CCommercialication of Products and Services of Bradesco Organization - Easy Pay.
Development, Commercial Support to the clients Segments and Management of Products and Processes of the Department of Comme rcialication of Products and Services of Bradesco Organization - City Hall On-Line Bradesco.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - PTRB – Electronic Payment of Taxes (File Exchange).
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Collection of Cash and Valuables.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization - Siscomex – Integrated System of Foreign Trade.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Collection of Cash and Valuables.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization.
Development, Commercial Support to Client Segmentation and Management of Products and Processes of the Department of Commercialization of Products and Services at Bradesco Organization – Bradesco Net Empresa.
Managemente Of The Brazilian System Of Payments Bradesco - TED Custormer Service. Managemente Of The Brazilian System Of Payments Bradesco - Legitimacy.
Insurance
Managemente Of The Brazilian System Of Payments Bradesco - SPB. Management of Bradesco Vida e Previdência for the processes. Management of Life`s Accident Payment Natural Person. Management of Life`s Accident Payment Artificial Person. Pension Plan Benefit Payment - Closed Entity.
Pension Plan Benefit Payment.
Segments
Pension Plan Redemption Payment.
Bradesco Retail Departament Managemnt for processes. Quality Management in Customer Service - Retail Segment.
Credit Risk Management- Quality and Control to the Retail Segment ( Varejo Segment).
Management and Analysis of Economic - Financial Performance and Support the Retail Segment's (Varejo segment) Commercial Area.
Management and development of mapping and studies of market expansion and optimization of the brach network and other channels face the Retail Segment.
Prospects, after-sale and Business Result Management for corporate customer related to payroll and service points bank for segments of Bradesco Organization
Management of Prime Departament for processes of. Management of the Bradesco Prime's Segment.
Relationship with clients of the segment at the Avenida Paulista Prime Branch Relationship with clients of the segment at the Edificio Dacon Prime Branch.
CLASSIFICAÇÃO
PROCESSOS
Segments
Relationship with clients of the segment at the Praça Silvio Romero Prime Branch.Relationship Management of Wealthy Clients and the Management of Integrated Solutions - Offices in São Paulo and Rio de Janeiro.
Credit
Relationship with clients of the segment at the Edificio Dacon. Av. Paulista and Praça Silvio Romero Prime Branches. Management Department Credit for Products
Retail Segment Credit Analysis Management – Business Proposal (CONE). Credit Card Credit Analysis Management – Credit Card Electronic Proposal (PCCE). Credit Analysis Management for Consumer Loans - SEAG.
Current Account
Middle and Large Enterprises Credit Analysis Management – Electronic Proposal (PEL).Management and Development Bradesco College Student Accounts.
Funds and Stocks
Development and Management of Check books Bradesco.
Management of Bradesco Asset Management S/A - BRAM for processes. Investment Management (Funds and Separate Accounts) - Exclusive. Investment Management (Funds and Separate Accounts) - Retail. Management of Actions and Custody Departament - DAC for processes of.
Controller of Investment Fund and Portfolio Administrated - Bradesco's Administration. Controller of Investment Fund and Portfolio Administrated - Third Party Administration. Control of Asset-Backed Securities - FIDC.
Share´s Custody for Ballast of DR´s ''Depositary Receipts''. Securities Qualified Custody.
Book Entry Shares.
Book Entry BDR´s - Brazilian Depositary Receipts. Book Entry Quotes of Investment Fund. Book Entry Debêntures.
Physical and Financial Settlement for Debentures issuers.
