PM226:
Lean Six Sigma
Implementation:
Training Description:
In today's market, organizations are scrambling to find ways to cut costs. But knowing which projects to select for the best and fastest returns presents a challenge to organizations whether at the beginning of a Lean Six Sigma Implementation or needing to reenergize a current program.
To address this need for speed and better return-on-investment (ROI), we designed a Comprehensive Deployment Methodology. Years in development and the result of proven applications, the approach
establishes an enterprise’s process improvement needs up front, thus ensuring that resources are directed
at projects with the biggest enterprise impact on Competitiveness and Financial Performance. Companies are realizing that they can achieve dramatic results by applying lean six sigma methods to improve their performance. The goal of lean Six Sigma is near perfection in meeting customer requirements by minimizing wastes and defects.
The term Six Sigma refers to a statistically derived performance target of operating with only 3.4 defects
every million “opportunities”. The Six Sigma process and its linkage to Lean Production System will be
discussed. The course is highly interactive where delegates will run a business simulation process applying their new knowledge to approach six sigma performances. This course is designed to provide a broad understanding of Six Sigma Improvement Methodologies, concepts, and language. The
Define-Measure-Analyse-Improve-Control (“DMAIC”) methodology is presented through interactive practice exercises and
online assessments.
Training Objectives:
By the end of the training, participants will be able to:
✓ Understand the Benefits and Implications of a Six Sigma Program, and relate Six Sigma Concepts to
the Overall Business Mission and Objectives
✓ Think about their Organization as a Collection of Processes, with inputs that determine the Output
✓ Recognize the Five-Step D-M-A-I-C Model used to improve Processes and Systems
✓ Recognize the Roles, Responsibilities, and Organizational Factors that are necessary groundwork
for a Successful Six Sigma Program
✓ Integrate a Six Sigma effort with other Process Improvement Initiatives and Drives
✓ Experience Variation, its impact and the fun and Benefits of reducing it
✓ Learn and practice eliminating the Failure Root Causes of Process Problems
✓ Have Six Sigma Practices become “Habit Forming” and “Everyday Conversation”
Training Designed for:
This course is intended for Professional Development and Individuals whose Employer has embarked upon deployment of Six Sigma within the Company as well as Middle Managers and Executive who have taken new Management Responsibilities for a Projects.
Training Program:
DAY ONE:
❖ Pre-Test
• Definitions and Initial Setup
• Three Processes of Quality Management
• The Knowledge Pyramid
• Understanding Variation/Sigma
• Quality Historical Evolution
• Symptoms of Harmonic Problems
• Needs to change for better
• Traditional Problem Solving
• Decision Making Process
• Process and Relationship to Six Sigma
DAY TWO:
❖ Module (02): Cost of Quality COQ
• What, why is Cost of Quality (COQ)?
• COGQ Preventive, appraisal
• COPQ. Corrective, lost opportunities
• Quality cost relationship
• Benefits of using QOC
• Strategies to fight COPQ
• Cost of Quality Reporting and analysis
• Examples for COQ analysis
❖ Module (03): Lean Six Sigma (LSS)
• What is Lean?
• LPS “Key Principles
• FIVE Phases Implementation Cycle
• LPS SEVEN Types of Waste
• What is Six Sigma?
• Core Principles of Six Sigma
• What Isn’t Six Sigma?
• What is Lean Sigma?
• Dimensions of Lean Six Sigma
• Goals of Lean Six Sigma?
• Benefits of L6σ
DAY THREE:
❖ Module (04): LSS Infrastructure & Deployment
• Deployment Organization
• LSS Players Roles/ Responsibilities
• LSS Belts Training Requirements
• Making it happen Three major roles
• Six Sigma Implementation Roadmap
• Golden tips for successful implementation
• Golden tips for ever green implementation
• LSS implementation Models
• Attributes for Successful Belts
• Empower people by Continuous Learning
• Why does LSS Deployment Fail?
❖ Module (05): LSS Projects
• What is LSS Project? Its sources?
• Types /Categories of LSS Project
• Who Identify the Project?
• Nominate Projects
• LSS Projects at different level, its Characteristics
• Where to start LSS Projects
• Identify/ Select/ Establish LSS project
• Tips for LSS Projects
• Examples for LSS Projects
DAY FOUR:
❖ Module (06): LSS Improvement Tools & Methods
• SIX SIGMA CYCLE/Steps DMAIC
• Capturing the VOC
• Stakeholder Analysis
• Project Charter Template Example
• RACI Chart
• Process Mapping
• SIPOC
• Computing Cost of Poor Quality
• The Pareto Principle
• Prioritisation Matrix
• Data Collection Techniques
• Possible Sources of Variation
• Common Variation Vs Special Cause Variation
DAY FIVE:
❖ Module (07): LSS Improvement Tools and Methods
• Process measurement /Metrics
• Capability Analysis
• Performance baseline and Sigma Level Calculations
• Cause and Effect
• Correlation
• Aspects of Control
• Statistical Process Control
❖ Course Conclusion
❖ POST-TEST and EVALUATION
Training Requirement:
“Hand’s on practical sessions, equipment and software will be applied during the course if required and as
Please note that the above topics can be amended as per client’s learning needs and objectives. Further, it should be forwarded to us a month prior to the course dates.
Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:-
• 30% Lectures, Concepts, Role Play
• 70% Workshops & Work Presentations, Techniques, Based on Case Studies & Practical
Exercises, Software & General Discussions
• Pre and Post Test
Training Certificate(s):
Internationally recognized certificate(s) will be issued to each participant who completed the course.
Training Fees:
As per the course location - The rate includes participant’s manual, hand-outs, buffet lunch, coffee/tea on
arrival, morning & afternoon of each day.
Note: The 5% VAT (Value Added Tax), will be effective starting 01st of January 2018 as per the new
regulation from the UAE Government. The VAT applies for all quotation both for local and abroad.
Training Timings:
Daily Timings:
07:45 - 08:00 Morning Coffee / Tea 08:00 - 10:00 First Session
10:00 - 10:20 Recess (Coffee/Tea/Snacks) 10:20 - 12:20 Second Session
12:20 - 13:30 Recess (Prayer Break & Lunch) 13:30 - 15:00 Last Session
For training registrations or in-house enquiries, please contact:
Aisha Relativo: [email protected]
Tel.: +971 2 665 3945 or +971 2 643 6653 | Mob.: +971 52 2954615 Training & Career Development Department
