KATHERINE C. NAFF, PhD San Francisco State University
Department of Public Administration
835 Market Street, Suite 515 San Francisco, CA 94103 Phone: (415) 817-4459 Fax: (415) 817-4464 E-mail: [email protected] http://bss.sfsu.edu/naff/ EDUCATION
Ph.D. Political Science, 1996, Georgetown University
Dissertation: "Prospects for Achieving a Representative Federal Bureaucracy"
Major Field: American Government
Minor Fields: Public Administration, Political Theory
M.P.A. Public Administration 1987, San Francisco State University
B.A. Political Science 1977, University of California at Davis
PROFESSIONAL EXPERIENCE
Professor, San Francisco State University, Department of Public Administration, 1600 Holloway Avenue, San Francisco CA 94132 (1997 to present)
Teaching specialties include human resources, management, diversity in public and nonprofit organizations, the legal environment of public administration, program evaluations, introductory and capstone courses. Research specialties include the achievement of representative public workforces in the U.S. and South Africa, the Court’s role in public policy, innovative management practices, pensions and benefits, affirmative action and diversity in employment and education.
Faculty Evaluation Researcher, Public Research Institute, San Francisco State University (1997 to 2009).
Design and conduct evaluations of externally funded SFSU programs. Recent focus has been the SSS-TRIO program, funded by the U.S. Department of Education to help low income disabled and first generation college students to complete their bachelor's degree.
Principal Investigator (July-November 1998): Conducted an analysis for the California State Assembly on the impact of Proposition 209 on the State’s
institutions of higher education and possible alternatives to traditional affirmative action for ensuring diversity on campuses.
Senior Research Analyst, U.S. Merit Systems Protection Board, 1120 Vermont Avenue, NW Washington, DC. (1989-1997)
Conducted research to evaluate federal employment-related programs and policies in order to report to Congress and the President. Research methods included survey design and analysis, interviews, focus groups, and analysis of quantitative data from the governmentwide employee data file. Authored "A Question of Equity: Women and the Glass Ceiling in the Federal Government" (October 1992) Co-authored "Fair & Equitable Treatment: A Progress Report on Minority Employment in the Federal Government." (August 1996). Served as project leader for a U.S. Customs Service evaluation of EEO within its law enforcement ranks. Awarded Chairman's Award for Excellence, 1991 and 1994. Presidential Management Intern, U.S. Office of Personnel Management, San Francisco Region and Washington, DC (1987-1989)
Responsible for a variety of projects including evaluation of a gainsharing pilot program, promoting agency innovations, conducting a survey of Federal installations to develop recommendations for improving the cooperative education program, designing and running a training course on central management agencies in the government, and evaluating alternative compensation systems within the government.
PUBLICATIONS and CONFERENCE PAPERS Books and Book Chapters
Albert C. Hyde and Katherine C. Naff. 2011. “Public Sector Pensions and
Benefits: Challenges in a New Environment,” in Public Personnel Management, Current Concern, Future Problems, 5th edition. Edited by Norma M. Riccucci .Boston: Longman. Pp.157-172
David Rosenbloom and Katherine C. Naff. 2010. "The Status of Law in Contemporary Public Administration" in The Future of Public Administration, Public Management and Public Service around the World: The Minnowbrook Perspective, edited by Rosemary O'Leary, David M. Van Slyke and Soonhee Kim. Washington, DC: Georgetown Press. Pp. 211-220.
Katherine C. Naff. 2010. "Toward a Representative Bureaucracy: Can Gender Make a Difference?"in Women in Politics: Outsiders or Insiders? 4th edition, edited by Lois Duke Whitaker. Prentice Hall.
Norma M. Riccucci and Katherine C. Naff. 2007. Personnel Management in Government, 6th edition. 2007. Taylor Francis.
Katherine C. Naff. 2006. "Prospects for Reform in California: A Triumph of Technique Over Purpose?" in Civil Service Reform in the States: A Progress Report, edited by J. Edward Kellough and Lloyd G. Nigro. SUNY Albany Press, pp. 259-278.
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Katherine C. Naff. 2002. “Why Managers Hate Position Classification”.” In Public Personnel Management: Problems and Prospects, 4th edition (and reprinted in 5th edition), edited by Steven W. Hays and Richard C. Kearney. Prentice Hall, pp. 126-142...
Katherine C. Naff and Melissa Levitt. 2002. “Gender as a Political Constant: The More Things Change, the More They Stay the Same.” 2002. In The Election of the Century and What It Tells Us about the Future of American Politics, edited by Clyde Wilcox and Stephen Wayne. Armonk, NY: M.E. Sharpe; pp. 67-85.
Katherine C. Naff. 2001. To Look Like America: New York: Westview Press. Jay Shafritz, David Rosenbloom, Norma Riccucci, Jay Shafritz, David
Rosenbloom, Norma Riccucci, Katherine C. Naff and A.C. Hyde Personnel Management in Government, 5th edition. 2001. Marcel Dekker.
Phillip J. Cooper, Linda P. Brady, Olivia Hidalgo-Hardeman, Albert Hyde, J., Katherine C. Naff, Steven Tot and Harvey White. 1998. Public Administration for the 21st Century. Harcourt Brace
Katherine C. Naff. 1997. "Colliding with the Glass Ceiling: Barriers to the
Advancement of Women and Minorities." Public Personnel Management: Current Concerns, Future Strategies, 2nd edition, edited by Carolyn Ban and Norma M. Riccucci. Longman Publishers, pp. 91-108.
Articles in Refereed Journals
Katherine C. Naff and Ockert Dupper. 2009; "Footprints through the Courts: Comparing Judicial Responses to Affirmative Action Litigation in South Africa and the U.S." 2009. International Journal of Comparative Labour Law and Industrial Relations. 25 (2): 157-190.
Katherine C. Naff 2009."Nancy Alfaro as an Exemplary Collaborative Public Manager: How Customer Service was Aligned with Customer Needs" Public Administration Review 2009. 69(3): 487-493.
Katherine C. Naff. "The End of Affirmative Action and the Future of the Legal and Medical Professions in California.” 2008. Journal of Public Management and Social Policy 14 (1).
Katherine C. Naff. "Public Sector Workforce Dynamics in South Africa: Balancing Management Rationalization with Social Transformation." 2007. Personnel Mix (a Russian, online personnel journal).
"From Bakke to Grutter and Gratz: The Supreme Court as a Policymaking Institution." 2004. Review of Policy Research 21(3): 405-427.
Richard DeLeon and Katherine C. Naff. 2004 "Identity Politics and Local Political Culture: Some Comparative Results from the Social Capital Benchmark Survey" Urban Affairs Review 39 (6): 689-719.
Katherine C. Naff and Meredith Newman. 2004. "Federal Civil Service Reform: Another Legacy of 9/11?" (. Review of Public Personnel Administration 24 (3): 191-201.
Katherine C. Naff and J. Edward Kellough. 2004. "Responding to a Wake up Call: An Examination of Federal Agency Diversity Management Programs"
2004. Administration and Society 36 (1): 62-90.
Katherine C. Naff. 2004. "From Bakke to Grutter and Gratz: The Supreme Court as Policymaking Institution". Review of Policy Research 21(3): 405-428
J. Edward Kellough and Katherine C. Naff. 2003. "Ensuring Employment Equity: Are Federal Diversity Programs Making a Difference?” International Journal of Public Administration 26 (12): 1307-1336.
Katherine C. Naff and Calvin Gibson. 2002. "Affirmative Action on the Precipice: Will its Demise Prove Fatal to the Achievement of Diversity?" Journal of Public Management and Social Policy 8 (1): 51-69.
Katherine C. Naff and John Crum 2000. "The President and Representative Bureaucracy: Rhetoric and Reality”. Public Administration Review 60 (2): 98-110. Katherine C. Naff and John Crum. 1999-2000. "Working for America: Does Public Service Motivation Make a Difference?" Review of Public Personnel Administration 16 (4): 5-16. (Awarded “Outstanding Journal Article in Human Resource
Management” by ASPA’s Section on Personnel and Labor Relations,
Katherine C. Naff. 2003. “Progress Toward Achieving a Representative Federal Bureaucracy: The Impact of Supervisors and their Beliefs.” 1998. Public
edited by Julie Dolan and David H. Rosenbloom. 2003. M.E. Sharpe. pp. 155-168.
Dennis Daley and Katherine C. Naff. 1998. "Gender-Related Differences and Managerial Competencies: Federal Supervisor Perceptions of the Tasks of Management" Review of Public Personnel Administration 18(2): 41-56
Katherine C. Naff and John Crum. 1997. “Looking Like America: The Continuing Importance of Affirmative Action in Federal Employment.” Public Productivity and Management Review 20(3): 272-287.
Katherine C. Naff. 1995. "Perceptions of Discrimination: Moving Beyond the Numbers of Representative Bureaucracy.". Policy Studies Journal 23(3): 483-498.
"Subjective vs. Objective Discrimination in Government: Adding to the Picture of Barriers to the Advancement of Women." 1995. Political Research Quarterly 48(3): 535-557
Katherine C. Naff and Sue Thomas. 1994. "The Glass Ceiling Revisited:
Determinants of Federal Job Advancement," Policy Studies Review 13(3/4): 249-269. *Awarded the best article to appear in PSR in 1994.
Katherine C. Naff. "Through the Glass Ceiling: Prospects for the Advancement of Women in the Federal Civil Service" 1994. Public Administration Review 54(6): 507-514. Reprinted in Classics of Public Personnel Policy, 3rd edition. 2003. Wadsworth. pp. 328-345.
Katherine C. Naff. 1993. "Toward the Year 2000: Issues and Strategies for Federal Labor-Management Relations. 1993. International Journal of Public Administration 16(6): 813-389
Katherine C. Naff and Raymond Pomerleau. 1988. Labor Relations and
Privatization: A Federal Perspective," Public Administration Review 51 (1): 23-30 "Productivity Gainsharing: A Federal Sector Case Study," Public Personnel Management 17(4): 403-420
Technical Reports
Katherine C. Naff. 2009-2010. Evaluation of the Student Support Services (SSS) Program Academic Year 2009-2010. Completed under contract with the Student Support Services Program, San Francisco State University (November 2010) Katherine C. Naff. Academic Year 2008-2009 Evaluation of the Students Services (SSS-TRIO) Program at San Francisco State University. Completed under contract
between SFSU Public Research Institute and SSS-TRIO Program (November 2009).
Katherine C. Naff Academic Year 2007-2008 Evaluation of the Students Services (SSS-TRIO) Program at San Francisco State University. Completed under contract between SFSU Public Research Institute and SSS-TRIO Program (November 2008).
Katherine C. Naff Academic Year 2006-2007 Evaluation of the Students Services (SSS-TRIO) Program at San Francisco State University. Completed under contract between SFSU Public Research Institute and SSS-TRIO Program (December 2007).
Katherine C. Naff .Academic Year 2004-2005 Evaluation of the Students Services (SSS-TRIO) Program at San Francisco State University. Completed under contract between SFSU Public Research Institute and SSS-TRIO Program (November 2005).
Katherine C. Naff. ,Academic Year 2003-2004 Evaluation of the Students Services (SSS-TRIO) Program First time Freshmen at San Francisco State University. Evaluation completed under contract between SFSU Public Research Institute and SSS-TRIO Program (November 2004).
Katherine C. Naff. "Evaluation: SSS-TRIO Program, San Francisco State University, First-Time Freshmen, Academic Year 2002-2003." Evaluation
completed under contract between SFSU Public Research Institute and SSS-TRIO Program (October 2003).
Katherine C. Naff. "Program Evaluation, First-time Freshmen, SSS-TRIO Program, Academic Year 2001-2002. San Francisco State University." Evaluation completed under contract between SFSU Public Research Institute and SSS-TRIO Program (October 2002).
Katherine C. Naff. 2003.Reprisals in the U.S. Customs Service. 2003. Consulting study funded by a contract with the U.S. Customs Service, Washington, DC (July) Katherine C. Naff "Program Evaluation: SSS-TRIO Program, San Francisco State University, First-Time Freshmen, Academic Year 2001-2002." Evaluation
completed under contract between SFSU Public Research Institute and SSS-TRIO Program (October 2002).
Katherine C. Naff and J. Edward Kellough. 2001. A Changing Workforce:
Understanding Diversity Programs in the Federal Government. .Report funded by grant from PricewaterhouseCoopers Endowment for the Business of Government,
Arlington, VA. (December). Reprinted in Human Capital. 2002., edited by Mark A. Abramson and Nicele Willemz Gardner. Rowan and Littlefield Publishers. pp. 355-410
Katherine C. Naff and Richard C. Thompson. 2000. The Impact of Teams on the Climate for Diversity in the Government: The FAA Experience. 2000. Federal Aviation Administration, Office of Aviation Medicine, Washington, DC (August). Katherine C. Naff. Diversity in Higher Education. 1998. Study for the Speaker of the California State Assembly and funded by the Center for California Studies, California State University, Sacramento, CA. (November).
Katherine C. Naff. Disciplining Federal Employees: Does Race Matter?
(unpublished manuscript). U.S. Merit Systems Protection Board, Washington, DC. Charles Friedman, John Crum and Katherine C. Naff. 1996. Fair and Equitable Treatment: A Progress Report on Minority Employment in the Federal
Government
U.S. Merit Systems Protection Board, Washington, DC (August).
Katherine C. Naff. 1992. A Question of Equity: Women and the Glass Ceiling in the Federal Government. U.S. Merit Systems Protection Board, Washington, DC (October).
Other Recent Contributions
Katherine C. Naff. Brief, Arthur P. (ed.) (2008) Diversity at Work. Book review prepared for the Review of Public Personnel Administration. 30(3) Sept. 2010 Katherine C, Naff. "Public Service Motivation: What We Know and What We Need to Learn". A review of Motivation in Public Management: The Call of Public
Service, by James L. Perry and Annie Hondeghem, eds. for Public Administration Review 71(3) (forthcoming May/June 2011)
"Achieving a Representative Public Service in South Africa's Western Cape: Three Case Studies." Funded by a grant from the Office of International Programs, San Francisco State University, and Fall 2006-Winter 2007. Available at
http://bss.sfsu.edu/naff/Research/Western_Cape_Case_Studies/case_studies.ht m.
"Representative Bureaucracy" 2007. In Encyclopedia of Public Administration and Public Policy edited by Jack Rabin. NY: Taylor & Francis. pp. 1698-1701
"Book Review: Rice, Mitchell F. (ed.). (2004). Diversity and Public Administration: Theory, Issues, and Perspectives." 2006. Review of Public Personnel
Administration, (24):
"MAX-HR: When More May Mean Less." 2005. The Public Manager 34(1): 59-60. Katherine C, Naff Meredith Newman (eds), Symposium on Managing People in the 21st Century: The Federal Government Experience for the Review of Public Personnel Administration. 24 (3): 191-201. (Sept. 2004).
Katherine C. Naff and J. Edward Kellough." 2002. Achieving Accountability for Workforce Diversity Programs" 2002.). The Business of Government. (Spring): 59-61.
Katherine C. Naff. 2001 "Civil Service Reform in California? Not in Our Lifetime!" 2001. Periscope 22(1) Available at http://www.spalr.org/SPALR800.htm.
Recent Conference Papers
Katherine C. Naff. 2010. the Gender Equity Dilemma: the decade ahead for female representation in the South Africa Public Service.". Paper presented to the American Political Science Association, Sept. 2010
David H. Rosenbloom and Katherine c. Naff. “The Status of Law in Contemporary Public Administrative Literature, Education, and Practice”. Paper presented at Minnowbrook III, Lake Placid, NY, September 5-7, 2008.
Katherine C. Naff and Ockert Dupper. "Footprints through the Courts: Comparing Judicial Responses to Affirmative Action Litigation in South Africa and the U.S." (Paper presented to the annual meeting of the American Political Science Association, August 28-31, 2008.
Katherine C. Naff. "Elusive Equity: Women's Representation in the South African Civil Service." Paper presented to the annual meeting of the Midwest Political Science Association, April 3-6, 2008.
Katherine C. Naff. "Passive Representation in the South African Bureaucracy: A Lot Has Happened, but it's a Lot More Complicated..." Paper presented to the annual meeting of the American Political Science Association, August 30-September 2, 2007. Chicago, IL.
Katherine C. Naff. "Which Side Can Claim Victory? Judicial Interpretation of Disparate Impact Theory Following the 1991 Civil Rights Act." Paper presented to the annual meeting of the American Political Science Association, August 30-September 3, 2006, Philadelphia, PA.
Katherine C. Naff and Albert C. Hyde/ "Civil Service Modernization in the Post Reform Era: A New Institutional Perspective" Paper presented to the annual meeting of the Midwest Political Science Association, April 20-23, 2006, Chicago, IL
Katherine C. Naff and Frederik Uys. "Representative Bureaucracy in South Africa: Success or Failure". Paper presented to the annual meeting of the Midwest Political Science Association, April 7-10, 2005, Chicago, IL.
"Faultlines in the California Recall Election: Was There a Gender Gap?" (co-authored with Melissa Levitt). Paper presented to the annual meeting of the American Political Science Association, September 2-5, 2004, Chicago, IL Work in Progress
Katherine C. Naff, Norma M Riccucci and Siegrun Fox Freyss. Personnel
Management in Government: Politics and Process, 7th edition. Boca Raton, FL: CRC Press. Expected publication 2013.
Katherine C. Naff. “The Complexity of Descriptive Representation: The Case of South Africa,” Revise and resubmit for International Public Management Journal. Katherine C. Naff. “The Future of Work and the Workforce,” in Richard Kearney and Jerrell Coggburn (eds), Public Human Resource Management: Problems and Prospects, 6th edition. Expected publication: 2013
