EdgeGate 482S VoIP Gateway. Installation Guide

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MN100143 Rev B

EdgeGate 482S

VoIP Gateway

(GW-482S)

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ii MN100143 Rev B

CERTIFICATION

Telco Systems certifies that this product met its published specifications at the time of shipment from the factory.

Copyright © Telco Systems, Ltd., 2005. All rights reserved. All trademarks are property of their respective owners. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from Telco Systems, Ltd.

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iii MN100143 Rev B

Revision History

Rev ision Date Description

New October 2005 Created

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SAFETY CONSIDERATIONS

Please read these safety considerations before you begin installation. The instructions in this guide are for use by qualified personnel only. To avoid shock, do not perform any procedures other than those contained in the instructions.

EL ECTRIC SHOCK PREVENTION

Disconnect the product from the power line before removing the cover. Any adjustment and maintenance of the opened device should be done only while the device is disconnected from its source of power and should only be performed by qualified personnel, authorized by Telco.

GROUNDING

Before connecting the product to the power line, make sure that the protective ground terminal of the device is connected to the ground by a standard grounding conductor.

Any interruption of the protective (grounding) conductor or disconnection of the protective ground terminal can make the device unsafe to use. Intentional interruption is prohibited.

FUSES

Make sure that only UL recognized or listed fuses with the specified current rating and model number or equivalent types are used for replacement. The use of repaired fuses and the short-circuiting of fuse holders is prohibited.

For all fuses, use 4A, 5mm x 20mm glass fuses, manufactured by Schurter, model 0034.3123, rated 250 V AC, or equivalent UL approved DC rated fuse.

LINE VOLTAGE

Before connecting the product to the power line, make sure the voltage of the power source matches the requirements of the product, as marked on the label located near the power connector.

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Introduction

This guide provides installation instructions for the GW-482S family of VoIP Gateway systems. The GW-482S is comprised of a VoIP gateway board, a battery backup and an AC/DC adaptor in an outdoor cabinet. Figure 1 shows the main components of the GW-482S system.

After completing the installation, refer to EdgeGate VoIP Gateway H.323, MGCP, SIP User Guide

(MN100112) to configure the EdgeGate VoIP Gateway system.

How to Get Help

Telco Systems ensures that the quality technical support you have come to expect for your T elco products will be maintained.

• Web Access

http://www.telco.com

• E-mail Access

E-mail your inquiry to:

[email protected]

• T elephone Access

Telco Systems Tech Support Hotline

800-227-0937 (U.S. and Canada)

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Before You Install

Before you begin installation:

1. Please review the packing list.

2. Familiarize yourself with the equipment and unit (see pictures below).

Packing List

• GW-482S Cabinet with EdgeGate 482S VoIP Gateway Board.

• 110/220 V AC/DC Adaptor + AC power cable (not included with GW-482S-LV-X-G). • T wo wall mounting bars.

• Cardboard mounting template.

• Set of four NF10-32 nuts, flat washers and spring washers.

• Set of flanges and Neoprene gaskets for attaching various diameter cable conduits. • Set of accessories for attaching and positioning wires.

• Edge Gate console cable.

Figure 1: The GW-482S Main Components VoIP Gateway Board SFP Transceiver Cage LAN and Phone Patch Charger Board Battery Compartment 110/220 AC/DC Adapter and AC Plug DC Power Input for

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3 MN100143 Rev B Figure 2: Mounting Bars and Accessories

Figure 3: Console Cable Mounting

bars

Flanges and Neoprene gaskets

Accessories for attaching and positioning wires Cardboard

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Console Grounding

The RS-232 cable must be connected to a floating PC, i.e. laptop, to prevent the unit from being permanently damaged.

NOTE _{The console cable is provided for use by serv ice personnel for configuring}

the EdgeGate 482S VoIP Gateway, as described in the EdgeGate VoIP Gateway H.323, MGCP, SIP User Guide (Document MN100112).

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Installing the GW-482S

This section contains instructions for the installer. Precede according to the following installation steps:

1. Mount the cabinet on a wall. 2. Connect the cabinet to ground.

3. Connect the fiber optic and power cables. 4. Connect the AC power cable.

5. Install the battery.

Mounting the Cabinet

The following items are provided for mounting the GW-482S cabinet on a wall: • T wo mounting bars with affixed screws.

Figure 5: Cabinet Mounting Bars

• A cardboard mounting template (PK000195) with drill-position marks.

Depressed drill-position marks

Figure 6: Cardboard Mounting Template

To mount the cabinet on a wall:

Important –The mounting wall must be at 90 degree angle to the ground. The cabinet must be situated with all openings facing the ground.

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6 MN100143 Rev B 1. Attach the mounting bars to the wall as follows:

• Place the cardboard template on the wall at the position that you want the cabinet to be. Make sure the depressed position marks are level. Use a pencil to mark the four drill-positions on the wall.

• Drill holes in the wall in the marked places and fix the two mounting bars firmly in place with suitable wall anchors and screws.

2. Hang the cabinet by its mounting bracket onto the screws on the mounting bars, and fasten using the four NF10-32 nuts, flat washers and spring washers. T hese accessories are supplied in the small plastic bag inside the battery compartment. Avoid using excessive torque (twist).

Figure 7: Attaching the Cabinet to the Upper Mounting Bar

Connecting the Cabinet to the Ground

Before making electrical connections to the GW-482S, you must connect the cabinet to a sound and secure ground.

The grounding shall be performed in accordance w ith Article 810 of NEC or Section 54 of CEC.

To connect the cabinet to the ground:

• Connect the ground terminal, located underneath the cabinet, to a reliable ground using a standard grounding cable.

• You may also connect a grounding wire to the other side of this terminal, inside the cabinet.

• Use a flat washer, a spring washer and a 7/16” nut, in that sequence, to fasten the ground lead on the grounding terminal. Do not apply excessive force.

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Fiber Optic Cable Connection

The fiber optic transmitter is a Class 1 Laser product that may endanger your eyes. Do not look directly into the fiber optic cables or transmitter.

NOTE Fiber optic connectors, especially fiber edge (Ferula), must be professionally furbished and clean.

To insert the Optic Cable into the Cabinet:

1. Unscrew the cable gland at the bottom of the cabinet.

2. Push the fiber optic cable through the cable feed-thru. T ighten the feed-thru carefully by hand.

Figure 8: Fiber Optic Ingress - Insertion into Cabinet 3. Roll and fit the cable slack into the fiber optic cable holders.

Figure 9: Storing the Slack and Connecting the Fiber Optic Cable To insert the SFP transceiver into the SFO cage:

1. Insert the Fast Ethernet SFP transceiver into the SFP cage. 2. Firmly push the fiber in the SPF optic transceiver.

Fiber optic cable SPF Cage and Transceiver Cable Slack Holders

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Power Cable Connection

To insert the Power Cable into the Cabinet:

1. The power cable is enclosed in a conduit. Use the supplied flange and a Neoprene gasket with the appropriate hole size (according to the conduit’s diameter), as follows:

• Fit the Neoprene gasket over the hole beneath the grounding terminal inside the cabinet.

• Place the flange over the gasket and secure firmly with four screws. Use the supplied screws, washers, spring-washers and nuts.

Figure 10: Flange and Gasket for Power Cable Conduit

2. Push the end of the power-cable’s conduit firmly through the gasket’s aperture.

Figure 11: Flange and Gasket, Outer View 3. Roll and fit the cable slack into the cable holders on the cabinet walls.

4. For GW-482S-LV-X connect the BNC connector to the Con 5 connector on the Main Board. Skip sections on “ Connecting the AC Power Cable” and “ Installing the Battery” and go directly to Connecting Ethernet and Phone Cables.

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Connecting the AC Power Cable

Electric power is supplied to the unit through the AC/DC adaptor. Make sure the power cable is inserted through the opening at the bottom of the unit.

1. After inserting the power cable into the unit, take the AC connector (black plug) from the accessories and open it.

2. Connect all three power cable wires to the connector’s head as shown in picture.

Figure 12: Power Cable Wires Connected in the AC Connector 3. Screw the top of the AC connector back on.

4. Plug the power cable into the power socket. Make sure the cable is properly plugged into the socket.

The pow er source must be installed indoors.

The input pow er mains source is 90 - 264 VAC, 47 – 63 Hz, 0.25 A.

5. Connect cable wires to the connector.

Do NOT plug in the pow er connector at this time.

Power Socket Cable Wires

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Installing the Battery

Use battery w ith ¼ inch connectors. Use only a UL approv ed battery.

Use a 12V, 7.2AH, valve regulated (sealed) lead-acid battery. Keep the battery operating discharge temperature range between -20° to +50° Celsius.

Keep ventilation openings at the rear open.

Figure 13: UL Approved Battery To install the battery:

1. Before inserting the battery into its compartment, connect the BLAC K wire to the MINUS terminal on the battery.

2. Connect the RED wire to the PLUS terminal on the battery.

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11 MN100143 Rev B 3. Place the battery in the battery compartment.

Figure 15: Battery in the Battery Compartment

The charger board contains a reverse-polarity-protection circuit and an over-current protection fuse. Should a fuse blow out due to an improper or rev erse battery connection, make sure the battery is connected properly and replace the fuse w ith a new fuse, manufactured by Schurter, model 0034.3123, 4 A, 5mm x 20mm glass fuse, 250 V AC or an equiv alent DC rated UL approved fuse.

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Connecting Ethernet and Phone Cables

Installation Instructions for a Unit Supplied Without a Patch Panel

The user must connect the data and voice communication cables to the Port and Phone connectors on the gateway board.

Use the following cable types for connecting data and voice communications:

• For 10/100BaseT X ports, use shielded twisted pair 100 Ohm CAT 5 or sUTP CAT 5. • For phones, use standard DT MF telephone cables.

To connect the data and voice communication cables:

1. Insert the cables through the ingress at the bottom of the unit. Push the cables in, one at a time, through the small opening in the center of the rubber seal.

2. Connect the Ethernet RJ-45 connectors to the 10/100BaseT /T X connectors of the customers’ work-stations using a straight-through CAT 5 Ethernet cable.

3. Connect DT MF telephones to the RJ-11 connectors. Up to 5 phones can be connected in parallel to each RJ-11 connector.

4. Plug in the AC connector.

Figure 16: LAN and PHONE Connectors on the Gateway Board

LAN Ports

Voice Connectors

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NOTE If you need to install the Patch Panel Kit, refer to Appendix A.

Client-Side Connectors

Connector Description

LAN Ports Eight (8) 10/100BaseT/TX ports with RJ-45 connectors.

(For GW-482S-x-F, TX port #8 is not active if FO port is selected). Connect computers to these ports using straight-through cables, or any other 10/100BaseT/TX compatible devices using appropriate cables.

FO LAN Port One (1) fiber optic port.

Phone Two RJ-11 connectors. Telephone ports lines 1 and 2 connect to standard analog DTMF telephones and accessories. (For GW-482S-4-x there are 2 additional (piggyback) RJ-11 connectors.)

Pins actually used: the two central pins (No. 2 and 3 in four-pins connectors or 3 and 4 in six-pin connectors).

• Insert user cables directly into the user’s house. Do not run cables beyond 140 feet outdoors!

• Cables may NOT be connected to TNV (Telecommunication Netw ork Voltages).

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Installation Instructions for Unit Supplied With Patch Panel

Required Equipment

• Type-110 insertion tool • Screwdriver

• Recommended cables:

For 10/100BaseT X LAN ports connections, use shielded twisted pair 100 Ohm CAT 5, also called STP CAT 5 with a solid wire.

For phone connections, use standard telephone with solid wires

Connecting the Ethernet and DTMF Phone Cables

• The user must connect the data and v oice communication cables to the LAN and Phone connectors on the Patch Panel using a Type-110 insertion tool).

• For 10/100BaseTX ports, use shielded tw isted pair 100 Ohm CAT 5 or STP CAT 5 w ith solid wire.

• For phones, use standard DTMF telephone cables.

1. Push up to eight (8) 10/100BaseTX wires and the phone wires through the ingress at the bottom of the unit. Push the cables in, one at a time, through the small opening in the center of the rubber seal.

Figure 17: The LAN port and Phone Connectors on the Patch Panel

2. Use the Type-110 insertion tool to connect the Ethernet wires to L1-L8 connectors on the Patch Panel as shown in the following table (notice that the wires and connectors are color coded): LAN Connections Voice Connections Ingress

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Table 1: LAN Wire Connections

Connect the - To the -

Orange/White wire Left of the Orange mark

Orange wire Right of the Orange mark

Blue/White wire Left of the Green mark

Blue wire Right of the Green mark

Figure 18: Type-110 Tool inserting 10/100BaseT/TX

3. Push the DT MF telephone wires through the ingress at the bottom of the unit. 4. Use the Type-110 insertion tool to connect the DT MF wires to either side of the blue

mark on the P1 and P2 connectors on the Patch Panel. Up to 5 phones can be connected in parallel to each connector. (For GW -482S-4-x you may also connect P3 and P4). See picture below.

Figure 19: Type-110 Tool inserting DTMF Telephone Wires 5. Plug in the AC connector.

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16 MN100143 Rev B • Insert user cables directly into user’s house. Do not run cables beyond

140 feet outdoors!

• Cables may NOT be connected to TNV (Telecommunication Netw ork Voltages).

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Diagnostics

Gateway Diagnostics

After completing installation, verify proper operation of the unit by checking the status LEDs (Power, Ready, Voice, Mngt), as shown in figure below. The relative position of each LED is indicated on the EdgeGate cover. The indications of the status LEDs are described in Table 5-1.

Figure 20: Location of Gateway Status LEDs

Table 2: VoIP Gateway Status LED Indicators

LED Mode H.323, MGCP, SIP Status Dow nloader Status

Power Steady glow Power OK Power OK

Ready Blinking Application OK Loader OK

Voice Steady glow Gateway registered with Gatekeeper / Call Agent

Mngt Blinking Management or voice activity Management activity

Besides the four status LEDs, the GW-482S includes nine Link/Activity LEDs, under the RJ-45 connectors.

SFP Link Activity

The SFP Line Activity LED is located on top of the SFP cage. See picture below: • For GW-482S-x-G, the LED indicates the link status of port 9, Giga FO. • For GW-482S-x-F the LED indicates the link status of port 8 (100BaseFX or

10/100BaseT /TX, whichever is selected).

Power Ready

Voice Mngt

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18 MN100143 Rev B Figure 21: SFP Link Activity LED

Battery Charger Diagnostics

NOTE _{Not relevant for GW-482S-LV-X-G units.}

The Battery Charger has three diagnostic LEDs as shown below.

Figure 22: Battery Charger LEDs

Table 3: Battery charger LED Indicators

LED Color Mode Status

Input pow er (LED 1) Green Steady Power is supplied from line.

Off Power is supplied from battery.

Rev ersed Battery Polarity (LED 2)

Red Steady Battery wires are connected in reverse polarity. Fuse was blown.

Off Battery connected properly.

Output Pow er (LED 3) Green Steady Power is supplied to the gateway. Rev ersed Battery

Polarity Output Power Input Power LED Link LED

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Specifications

Power: 90-264VAC, 47-63Hz, 0.25A

Battery: 12VDC, 7.2AH, Lead-Acid, Sealed

Operating Temperature: -40°C - 65°C (-13°F - 131° F)

Humidity: 10-90% non-condensing

Dimensions: [H] 13.4 * [W] 14.17 * [D] 6.1 in. [34 * 36 * 15.5 cm]

Weight: 11.55 lb. [5.25 kg.]

Mounting hole positions: Vertical distance: 14.7 in (373.3 mm)

Horizontal distance between mounting brackets: 6.9 in (175 mm)

Horizontal distance between drilled holes: 5.8 in (245 mm)

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Appendix A

Patch Panel Kit Installation

Required Equipment

• Edge Gate Patch Panel Installation kit • Type-110 insertion tool

• Recommended cables:

For 10/100BaseT X LAN ports connections, use shielded twisted pair 100 Ohm CAT 5, also called STP CAT 5 with a solid wire.

For phone connections, use standard telephone with solid wires

Installation Procedure

To begin installation, proceed as follows: 1. Open the kit box.

2. The kit is shipped with the following accessories: • AS100918 patch card

• 8 x HR000416 RJ45 to RJ45 cables • 4 x HR000415 RJ11 to RJ11 cables • 3 plastic tie strips

• PK000100 pack with screws and washers • Patch Panel Installation Instructions. 3. Open the Edge Gate cabinet door.

4. Disconnect the AC power connector (plug). 5. Disconnect battery.

6. Insert the patch card into the unit

7. Mate the holes on the Patch Panel with the screw standoffs as seen in picture. 8. Use the supplied screws and washers to assemble the panel to the cabinet. Refer to

picture for screw locations.

Figure 23: Inserting the Patch Panel into the Cabinet

Arrows indicate screw positions.

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21 MN100143 Rev B 9. T ake the supplied RJ45 cables from the plastic bag.

10. Connect one end of an RJ45 cable to the Ethernet Port2 on the Gateway board. Connect the other end to the L2 port on the Patch Panel.

Figure 24: LAN Port 2 Connections

11. Connect all the additional RJ45 cables between the Gateway Board LAN ports and the Patch Panel LAN ports as shown in the table below (see Figure 25).

Table 4: LAN Connections between Patch Panel and Gateway Board

Connect RJ45 Cables between the Gateway Board- and the LAN ports on the Patch Panel:

Ethernet Port 1 to L1 Ethernet Port 2 to L2 Ethernet Port 3 to L3 Ethernet Port 4 to L4 Ethernet Port 5 to L5 Ethernet Port 6 to L6 Ethernet Port 7 to L7 Ethernet Port 8 to L8

Figure 25: LAN Connections between the Gateway Board and the Patch Panel 12. Use RJ11 cables to connect port P1 and port P2 on the Patch Panel to Phone 1 and

RJ-45 cable connection between the Patch Panel LAN port 2 and Gateway

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22 MN100143 Rev B Phone 2, respectively, on the Gateway board. In case of GW-482S-4, connect RJ11 cables to P3 and P4 and Phone 3 and Phone 4, respectively.

Figure 26: GW-482S LAN and Phone Connections

13. T ie wires together using the white tie strips for easier access in the future.

Figure 27: Communications Cables tied with Plastic Tie Strips

RJ-45 LAN connections RJ-11 Phone

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Appendix B

Cable Pinouts

Table 5: Telephone Interface Pin-to-Signal Mapping

Pin Signal

1, 2 not in use

3 Ring

4 Tip

5, 6 not in use

Table 6: 10/100BaseT/TX Interface Pin-to-Signal Mapping

Pin Signal 1 Rx + (receive positive) 2 Rx - (receive negative) 3 Tx + (transmit positive) 4 not in use 5 not in use 6 Tx – (transmit negative) 7 not in use 8 not in use

Table 7: EdgeGate Console Serial Cable

VoIP Gatew ay side PC side

RJ-45 Pin DB-9 Female

3 2 6 3 5 5