SuperNanny PPS Ep 08 - Agates

(1)

TRANSMISSION 02 SCRIPT

JOB ID:

7638

CLOCK INFO:

Ricochet South

Supernanny

39162/008

“The Agates”

UK MASTER

part one of four

part dur: 10’31”

total dur: 48’57”

rx: 16.08.05

audio: stereo 1+2

m&e 3+4

625:50 16:9 fha

Cover Page

Transcripts provided by

Tel 0800 0854418 www.take1scripts.com

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Timecodes & Captions

Dialogue

10:00:01:04 Narrator

This week Supernanny goes head to head with a seven year old girl who holds her family to ransom.

10:00:08:24 Maryanne Agate

[SHOUTING - INAUDIBLE]

10:00:12:15 Narrator

Can mum overcome the fear of her own daughter?

You fat bitch!

10:00:17:15 Wendy Agate

She’s just running rings round me again and I’m, I’m just so confused.

10:00:22:06 Narrator

Or will Maryanne reign supreme?

10:00:26:04 Maryanne Agate Bitch! 10:00:26:23 TITLE SEQUENCE 10:00:45:20 TITLE:

(3)

SUPERNANNY

10:00:49:06 Narrator

Wendy Agate is a single mum and lives in Littlehampton with her three daughters. Marie aged ten, Amie aged nine and Maryanne who’s aged seven and controls the whole house with her ferocious temper.

I want my dinner!

10:01:06:05 Wendy Agate

Maryanne’s like a bomb waiting to explode.

You bitch! Bitch.

Bitch!

Get off!

10:01:14:07 Wendy Agate

Maryanne rules the roost. She’s the boss.

10:01:23:17 Narrator

For the last four years Wendy has been struggling to raise her three children alone.

(4)

10:01:28:05 Wendy Agate

I love them to bits but I just can’t cope with them any more.

Go away!

10:01:33:16 Wendy Agate

And Maryanne’s tantrums are just getting worse.

[CRYING - INAUDIBLE]

10:01:40:08 Marie Agate

Maryanne, with you life is miserable.

Shut up cow poo!

10:01:45:07 Wendy Agate

Marie and Amie do resent Maryanne big time.

10:01:48:20 Marie Agate

She gets her own way, she tells on us, she tells lies. She just does everything and just makes me angry.

10:01:56:02 Amie Agate

Feel lonely and upset and angry and really like I’m not cared about.

(5)

They just do not get their quality time, you know, with me.

It feels really sad because I don’t have a nice family.

10:02:16:22 Narrator

Maryanne makes Wendy’s life even harder by sneaking out of the house several times a day.

10:02:23:06 Wendy Agate

Maryanne! Get indoors. I’m not running darling, I’m not chasing you. Maryanne wait there please!

You don’t even care about me!

10:02:34:09 Wendy Agate

Yes I do.

10:02:40:11 Narrator

Maryanne keeps on behaving badly right through til bedtime. No-one can sleep until she’s finished her marathon tantrums.

It’s not even bed time!

10:02:50:03 Wendy Agate

Yes it is! It’s eight o’clock. Goodnight darling.

(6)

Don’t close the door!

10:02:59:12 Wendy Agate

I just don’t feel like a very good mum at the moment.

10:03:07:05 Narrator

Supernanny Jo Frost is Wendy’s last hope. With 16 years experience she’s turned around the toughest of kids. But how will she handle seven year old Maryanne and her tyrannical grip on the Agate family?

10:03:21:07 Jo Frost

Hello! Pleased to meet you.

10:03:23:06 Wendy Agate

Hello.

10:03:23:09 Jo Frost

How are you?

10:03:24:00 Wendy Agate

Wendy.

10:03:24:11 Jo Frost

Jo. Hi Wendy.

10:03:26:24 Wendy Agate

Come and meet the children.

(7)

Hello! Hi Marie, pleased to meet you, I’m Jo-Jo. And what’s your name?

Maryanne.

10:03:34:09 Jo Frost

Hi Maryanne pleased to meet you. Jo. What’s your name?

10:03:37:18 Amie Agate

Amie.

10:03:38:08 Jo Frost

Hi Amie, pleased to meet you. Fantastic!

10:03:43:24 Narrator

As usual when Supernanny first arrives she’ll observe the family without stepping in to see how the children behave. It doesn’t take long before Maryanne gives her something to think about.

10:03:53:21 Wendy Agate

Maryanne.

I want to sit outside.

10:03:56:15 Wendy Agate

You’re not sitting outside. Can you get away from the door please? Get indoors now! You’re not going out the door.

(8)

Ow!

10:04:08:20 Wendy Agate

Get up.

Ouch! No, you’re not locking that door!

10:04:14:05 Wendy Agate

Who says? It’s my door!

10:04:20:09 Wendy Agate

Don’t pinch me.

10:04:21:21 Narrator

Minutes later Maryanne takes out her frustration on her sister Amie.

10:04:29:18 Wendy Agate

Maryanne, stop it!

10:04:37:12 Wendy Agate

You started that fight so what do you expect?

10:04:41:15 Jo Frost

So is this common, this kind of thing goes on all the time?

10:04:44:15 Wendy Agate

(9)

just so much anger. Marie and Amie think they’re prisoners in their own home.

10:04:56:20 Jo Frost

What about you?

10:04:58:18 Wendy Agate

I think the same.

10:05:01:13 Narrator

Its homework time and Amie and Marie sit down to do their reading with mum.

10:05:05:16 Marie Agate

Then I read all signs are right…

10:05:08:24 Narrator

But Maryanne wants a piece of the action.

10:05:12:11 Wendy Agate

No! Maryanne! Maryanne!

I want to sit with you! I want to sit with you!

10:05:17:19 Wendy Agate

No, no, you always [10:05:19:03 INAUDIBLE - MARYANNE TALKING OVER WENDY] Yes! No!

(10)

[INAUDIBLE - CRYING]

10:05:24:08 Wendy Agate

No. Let me see…

10:05:25:22 Marie Agate

When Maryanne wants attention she gets it by having a paddy. It’s horrible. She ruins everything.

10:05:34:24 Jo Frost

Maryanne hogs all of mum’s time and leaves the other girls with nothing and this is building up resentment between the older girls and Maryanne.

10:05:46:09 Narrator

And Maryanne knows this all too well.

They hurt my feelings. And every time they hurt my feelings I always say “Sticks and stones will break my bones but words will never hurt me”!

10:06:03:17 Narrator

While Amie and Marie try to lie low Maryanne does a runner.

10:06:10:04 Wendy Agate

Here we go on a search for Maryanne. Maryanne! That road! Maryanne you move.

(11)

Well Maryanne’s not taking no for an answer, she’s gone straight out of the house and she’s walking off, well I don’t even know where she’s walking off. But there’s no keeping Maryanne in the house that’s for sure.

10:06:27:17 Wendy Agate

Get here! Maryanne! You’re not funny!

10:06:35:10 Wendy Agate

Right, that’s it. She just doesn’t listen to me. I’ve just got to the point now I just half the time I just… don’t pinch me! I’ve got to a point now I just don’t even follow her any more because… I’m so fed up of chasing her all the time.

10:06:58:01 Narrator

Mum’s at the end of her tether and it’s not long before she snaps.

10:07:03:13 Wendy Agate

Do what you like Maryanne because I think you’re an absolute arsehole!

10:07:07:21 Narrator

Supernanny is not impressed.

10:07:10:09 Jo Frost

Well there you have it, a parent who has totally lost control. You do not call your child an arsehole.

10:07:20:09 Jo Frost

(12)

10:07:23:01 Wendy Agate

Don’t want to be here any more.

10:07:25:02 Jo Frost

What do you mean when you say that?

10:07:27:11 Wendy Agate

Don’t want to be here any more. I just don’t like it here any more. It’s not my idea of fun, it’s not my idea of family life any more.

10:07:35:24 Jo Frost

Wendy, how long has this been going on?

10:07:39:06 Wendy Agate

Seems like forever. I think problems started I think about four years ago. But over the last two years they’ve got really bad. Half the time I never know where Maryanne is.

10:08:03:20 Wendy Agate

I never treated my mum like that. Didn’t dare!

10:08:10:06 Jo Frost

You’re depleted aren’t you?

10:08:11:10 Wendy Agate

Mmm.

10:08:12:14 Jo Frost

(13)

10:08:15:05 Wendy Agate

I have had enough. I had enough a long time ago and I just kept plodding on.

10:08:21:19 Narrator

It’s bedtime. Marie and Amie are ready for sleep but Maryanne fancies a late night movie.

I want my video!

10:08:37:01 Wendy Agate

Can you get in bed please?

I want my video!

10:08:41:02 Wendy Agate

Well, you’re not having it! Don’t be stupid and get into bed!

Shut up. I want my video!

10:08:49:03 Wendy Agate

No, you’re not!

(14)

10:08:58:16 Wendy Agate

You’re not having it. You’re not!

Yes! Yes!

10:09:02:22 Wendy Agate

You’re not having them!

No, you bitch! You bitch! [10:09:07:21 INAUDIBLE - MARYANNE CRYING] you’re a fat bitch!

10:09:16:13 Narrator

Maryanne’s tantrums make it impossible for her sisters to sleep. They’re tired and emotional.

10:09:22:20 Jo Frost

What’s got you so upset?

10:09:24:20 Marie Agate

Maryanne.

10:09:26:14 Jo Frost

Maryanne?

10:09:28:18 Marie Agate

She gets on my nerves so much and just can’t take it any more.

(15)

Come here. Hey.

I want my video!

10:09:39:16 Jo Frost

What do you think that mum could do that would make it better?

10:09:42:10 Marie Agate

I don’t know. I think she needs to be harder on Maryanne than us two.

Oh, I am having a video!

10:09:51:12 Jo Frost

Maryanne’s screaming, she’s lost control, mum’s screaming at her, they’re fighting over the plugs. What kind of a bedtime routine is this?

I’m not going to bed! No way!

10:10:07:10 Narrator

Supernanny has seen enough. Tomorrow Wendy faces a few home truths.

10:10:13:04 Jo Frost

Maryanne calls you “a bitch” and you call her an “arsehole”. It’s abuse.

(16)

10:10:19:16 Narrator

And hits rock bottom.

10:10:21:24 Wendy Agate

She’s just running rings around me again.

10:10:24:20 Narrator

Can mum find the strength to stand up to Maryanne?

10:10:28:19

TITLE:

SUPERNANNY

(17)

CLOCK INFO:

Ricochet South

Supernanny

39162/008

“The Agates”

UK MASTER

part two of four

part dur: 12’56”

total dur: 48’57”

rx: 16.08.05

audio: stereo 1+2

m&e 3+4

625:50 16:9 fha

(18)

10:12:00:00 PART TWO 10:12:00:14 TITLE: SUPERNANNY 10:12:02:19 Maryanne Agate I want my video! 10:12:06:07 Narrator

Supernanny Jo Frost is on a mission to put full time mum Wendy back in charge of her family.

10:12:11:20 Wendy Agate

You’re not going out the door!

10:12:15:10 Wendy Agate

Do what you like Maryanne because I think you’re an absolute arsehole!

10:12:23:03 Narrator

Having come face to face with how bad things have got in the family Supernanny spells out how she sees the situation.

10:12:29:21 Jo Frost

Three beautiful girls. But Wendy, where’s the mum in the house? Where’s the authoritative figure? You’ve lost control and Maryanne’s behaviour towards you and her sisters is out of control. What’s it going to be like in three years time? ASBO

(19)

child Wendy. The Government are going to be knocking on your door and giving you fines. I’m appalled at the children’s language towards you. Yet you take it.

10:13:10:22 Wendy Agate

I’ve tried putting my foot down.

10:13:15:15 Jo Frost

But they learn to communicate by the woman who sets them the example. And that’s you.

10:13:24:19 Jo Frost

Just because you are their mother what gave you the right to think that you could actually turn round and call your children the names that you did?

10:13:36:23 Wendy Agate

I just get so angry because they call me names.

10:13:40:07 Jo Frost

So you call them names back?

10:13:42:14 Wendy Agate

Yes.

10:13:43:24 Jo Frost

Maryanne calls you “a bitch” and you call her an “arsehole”. It’s abuse.

(20)

It’s got to stop right now.

10:13:56:15 Jo Frost

Because it’s disgusting.

10:14:01:03 Jo Frost

There’s no equal attention between the girls. Maryanne hogs all of your time and the other two are pushed to the side.

10:14:12:04 Jo Frost

What is it with Maryanne?

10:14:15:03 Wendy Agate

She just walks all over me.

10:14:19:07 Jo Frost

Wendy, why do you allow Maryanne to walk all over you? What is it about Maryanne?

10:14:25:01 Wendy Agate

Frightened of her.

10:14:30:06 Wendy Agate

She, she can be so nasty.

10:14:34:22 Jo Frost

And you’re scared of your own daughter?

10:14:38:23 Wendy Agate

(21)

10:14:40:03 Jo Frost

And you know what?

10:14:41:01 Wendy Agate

What?

10:14:42:00 Jo Frost

She knows it Wendy. You’re depressed and you want to throw the towel in.

10:14:48:14 Wendy Agate

You’re right.

10:14:56:09 Jo Frost

But you know what the sad thing is Wendy, is that those girls know that.

10:15:02:12 Jo Frost

And that’s why they’re trying to get your attention. All of them. Because in front of their eyes they are seeing you crumble. They need you!

10:15:19:12 Jo Frost

You’re their mother.

10:15:23:03 Wendy Agate

I want to be mum. I just don’t know how to do it any more.

(22)

I can say to you now that I can teach you the techniques and give you the advice that will turn that around for you. Okay? I believe that you actually can turn things around pretty darn quickly!

10:15:47:16 Jo Frost

So let’s get cracking!

10:15:48:21 Wendy Agate

Yes.

10:15:52:24 Wendy Agate

I want to be that person that Supernanny thinks I can be so, that’s the person I want to be. I want to be mum!

10:16:07:16 Narrator

Over the next four days Supernanny will help Wendy get her family back on track.

10:16:12:01 Jo Frost

Hello!

10:16:12:24 Narrator

The first thing she wants to focus on is the lack of discipline in the house.

10:16:16:15 Jo Frost

And this is going to be your reflection area.

(23)

She’s giving each girl her own bean bag in a special reflection area where they must go when they misbehave.

10:16:26:03 Jo Frost

Reflection, you’ll be sent here by your mum to sit and think about why you have been placed on one of these bean bags.

10:16:38:06 Narrator

It doesn’t take long before Maryanne rebels against the Nanny State.

10:16:41:23 Jo Frost

So if you could just [10:16:42:10 INAUDIBLE MARYANNE CRYING]

10:16:43:11 Wendy Agate

Maryanne, leave the kitchen.

No!

10:16:48:20 Jo Frost

Which is to come down to her level, giver her eye contact, use a low toned voice without shouting, and say “I’d like you to please leave the kitchen”.

10:16:59:04 Wendy Agate

Maryanne.

(24)

Voice! Low. Firm.

10:17:01:06 Wendy Agate

Maryanne. I would like you to leave the kitchen.

When, you won’t even let me!

10:17:08:21 Jo Frost

Step back. She’s going to have to make a decision. She’s either going to leave the kitchen or she’s not.

10:17:13:17 Narrator

Supernanny believes children should be given a warning and a chance to change their behaviour.

No mummy! Mummy I want to say something to you!

10:17:22:22 Jo Frost

Stand up.

10:17:23:06 Narrator

If they choose to ignore the warning, they must be taken straight to the reflection area.

10:17:30:11 Wendy Agate

You are going to say there.. .

(25)

No!

10:17:33:07 Wendy Agate

… for seven minutes.

No! No!

10:17:38:11 Narrator

Maryanne must spend seven minutes, one minute for each year of her age reflecting on her bad behaviour.

No!

10:17:47:05 Narrator

But that’s the last thing she wants to do.

No!

10:17:49:20 Wendy Agate

She’s kicking and screaming out there and then she makes me feel like I’ve done something wrong.

No!

10:17:57:07 Jo Frost

(26)

10:17:59:05 Wendy Agate

Yes.

10:17:59:23 Jo Frost

You’ve given her a consequence.

10:18:01:18 Wendy Agate

Yes.

10:18:02:09 Jo Frost

You’ve followed through.

10:18:03:22 Wendy Agate

Yes.

10:18:04:00 Jo Frost

You’ve been consistent, you’ve made her lose control.

Mummy!

10:18:12:05 Jo Frost

Seven years old.

10:18:13:15 Wendy Agate

Yes.

10:18:15:08 Jo Frost

(27)

No!

10:18:19:07 Narrator

After seven minutes mum must go back and get a sincere apology before Maryanne can be let out of the reflection area.

10:18:26:18 Wendy Agate I want an apology. 10:18:29:10 Maryanne Agate Sorry! 10:18:31:06 Jo Frost Excuse me. 10:18:32:06 Wendy Agate Excuse me? 10:18:33:23 Maryanne Agate Sorry. 10:18:36:11 Jo Frost

That still seems like anger to me.

10:18:38:06 Wendy Agate

It, it is anger.

(28)

Yes it is, I think you come back because she obviously needs to chill out in that area a little bit longer.

Sorry. Sorry.

10:18:47:09 Narrator

This the first time that mum has ever followed through with a discipline. It takes a long time for the message to sink in.

Please could I say sorry to my mum!

10:18:58:24 Narrator

But finally Maryanne is ready to apologise.

10:19:03:00 Jo Frost

Has she calmed down? Ask her “Have you calmed down?”

10:19:04:14 Wendy Agate

Have you calmed down Maryanne?

Yes.

10:19:07:03 Jo Frost

Okay.

10:19:07:19 Wendy Agate

(29)

as you were told. 10:19:15:23 Maryanne Agate Sorry. 10:19:17:24 Wendy Agate Pardon? 10:19:18:22 Maryanne Agate Sorry. 10:19:20:05 Jo Frost Okay. 10:19:20:18 Wendy Agate

Right okay. Kiss. Cuddle. Can I kiss and cuddle.

10:19:28:23 Jo Frost

As much as mum felt really frightened of the behaviour of Maryanne she felt liberated at the fact that she’d been able to follow through with the reflection area.

10:19:38:18 Wendy Agate

I feel like I’m getting there because I actually followed through on something so I feel like it’s one to me and none to Maryanne!

10:19:51:14 Narrator

Next Supernanny wants to tackle another huge problem. Maryanne’s persistent escapes from the house.

(30)

10:19:57:20 Jo Frost

Stop! Stop, look and ask. Okay? What I’m going to do is I’m going to put one of these on the front door here, okay? And one of them is going to go on the back, and when you read that sign it says “Stop!” I want you to think, look at it, and go “I need to ask mum”, if you can go out.

10:20:26:16 Narrator

Wendy doesn’t let the girls out alone because they never come home when she asks them to, but Supernanny’s convinced the girls will start doing as they’re told if mum shows she trusts them.

10:20:36:05 Jo Frost

Watches! Well I think it would be a nice idea if the girls had the freedom to go across the road and have some play time over at the Park. Is that good?

Yes!

10:20:51:13 Jo Frost

This is what we’re going to do. You’re going to tell the girls that they can stay out for 15 minutes. And when they come back they will then be allowed out for some more. Okay?

10:21:09:16 Wendy Agate

Okay.

10:21:11:01 Jo Frost

(31)

trust them in return and let them out for some more time.

10:21:21:24 Narrator

The Park is only a few yards from the house. It should be the perfect place for the girls to play.

10:21:27:08 Jo Frost

I hope the girls are up for the idea of trust, so I hope it’s something that we can develop here because it is a strong family value that I would like to instil in this household.

10:21:36:12 Narrator

True to their word all three girls return on time.

10:21:39:14 Jo Frost

Well done! Well done.

10:21:43:01 Wendy Agate

Well then you can go out to play again, would you like that?

10:21:49:08 [GIRLS TALKING TOGETHER]

Yes!

When? When, now?

10:21:52:02 Wendy Agate

Now!

(32)

Yeah, we’re free again!

10:22:03:21 Wendy Agate

It’s just amazing! Like you’ve given them a new lease of life, a new toy! 10:22:10:12 Jo Frost Trust. 10:22:11:07 Wendy Agate Yes. 10:22:15:04 Narrator

Bedtimes in the Agate house have been a nightmare for years with Maryanne’s tantrums keeping the whole house up for hours. Tonight Supernanny is introducing a stay in bed technique to break the cycle of Maryanne’s attention seeking behaviour.

10:22:28:24 Jo Frost

When she first comes out I want you to say to her “It’s bedtime darling”.

10:22:34:07 Wendy Agate

Right.

10:22:34:18 Jo Frost

Okay? The second time she comes out I want you to say “Bedtime”.

(33)

Right.

10:22:39:00 Jo Frost

And the third time she comes out I want you to say nothing okay?

10:22:42:18 Wendy Agate

Right, okay.

10:22:43:09 Jo Frost

I don’t want you to reward her with communication.

10:22:46:16 Narrator

As Wendy gets Amie and Marie ready for bed, Maryanne gets up to remind them who’s boss.

10:22:52:16 Wendy Agate

Maryanne, its bedtime darling.

10:22:55:24 Narrator

Mum starts well but is drawn into conversation.

10:22:58:17 Wendy Agate

I’ll have a look in a minute.

10:23:00:23 Narrator

It’s not what Supernanny wants to see.

(34)

10:23:10:08 Narrator

Having successfully got her mum’s attention Maryanne comes back for a second helping.

Where’s mine and Amie’s watch?

10:23:17:02 Wendy Agate

Bed! You don’t need to lamp on... Bed!

Make sure you find Amie’s watch.

10:23:23:12 Wendy Agate

I will find it and give it to her in the morning.

One, two, three!

10:23:28:14 Wendy Agate In! 10:23:29:03 Maryanne Agate One.. 10:23:29:14 Wendy Agate No! 10:23:30:08 Maryanne Agate … two, three.

(35)

10:23:32:06 Wendy Agate

It’s all gone to pot.

10:23:33:09 Jo Frost

Why, why has it? Do you remember the three steps?

10:23:36:23 Wendy Agate

Yes.

10:23:37:23 Jo Frost

Get her into bed, just turn the lights off.

10:23:41:06 Wendy Agate

Goodnight.

10:23:45:17 Jo Frost

What you did was “Bedtime darling” Bed. And then “In you get, in you get, in you get, can’t find it, can’t find it”.

Mum!

10:23:55:14 Narrator

Mum has to learn to ignore Maryanne’s cries for attention for the technique to work.

(36)

10:24:02:01 Jo Frost

Leave it alone. Leave it alone.

Mum! Mum!

10:24:11:07 Narrator

This time mum stays strong. Maryanne soon gets bored and gives in to sleep. It’s a victory!

10:24:21:19 Jo Frost

Good job! Good job! Look at you!

10:24:27:06 Wendy Agate

I know! I didn’t shout!

10:24:30:08 Jo Frost

Exactly. You should be proud of yourself.

10:24:31:20 Wendy Agate

I am, very proud of myself.

10:24:35:07 Narrator

Things are looking up for the Agate family as Maryanne’s iron grip on the house begins to loosen.

Sorry.

(37)

But mum’s still to face her toughest challenge yet.

10:24:54:02

TITLE:

SUPERNANNY

(38)

CLOCK INFO:

Ricochet South

Supernanny

39162/008

“The Agates”

UK MASTER

part three of four

part dur: 13’52”

total dur: 48’57”

rx: 16.08.05

audio: stereo 1+2

m&e 3+4

625:50 16:9 fha

(39)

10:26:00:03 PART THREE 10:26:00:14 TITLE: SUPERNANNY 10:26:03:10 Jo Frost Stop! 10:26:03:24 Narrator

Supernanny has been teaching Wendy Agate how to combat her daughter Maryanne’s relentless bad behaviour.

No!

10:26:12:03 Jo Frost

Seven years old.

No!

10:26:16:01 Jo Frost

Needs to be stopped.

10:26:20:06 Narrator

The next stage of the teaching is all about communication.

(40)

This whole household lacks communication skills. The children don’t get a chance to express themselves to mum.

10:26:34:06 Narrator

Supernanny thinks she has a solution.

10:26:37:00 Jo Frost

This is a technique that Jo-Jo calls “The see me, hear me” technique. Okay? And what it is, it’s a technique that allows you girls to be able to get things off your chest alright?

10:26:51:06 Narrator

Supernanny wants the girls to record their inner thoughts and feelings onto a video camera, so they can start to express themselves in a constructive way.

10:26:59:10 Jo Frost

What I want you to do is to come into this room and use this camera because it’s really going to benefit you okay?

10:27:05:23

SIGN: SEE ME HEAR ME

10:27:06:07 Girl

See me hear me room

10:27:09:02 Narrator

(41)

camera. Later on, Supernanny wants the whole family to review the video footage so that mum can learn to listen to her kids and respond to how they are feeling.

10:27:22:06 Jo Frost

If she can understand where they’re coming from she can start to relate, this will bring them closer.

10:27:28:22 Narrator

The talks are underway but the fighting continues. Mum takes direct action.

This is mine!

10:27:35:13 Wendy Agate

Oi! Maryanne reflection area. You will be here for seven minutes.

10:27:47:07 Narrator

At last mum means business.

Mummy!

10:27:54:11 Jo Frost

How calm are you?

10:27:55:22 Wendy Agate

(42)

10:27:58:11 Jo Frost

How calm is Maryanne?

10:28:00:07 Wendy Agate

She’s not!

10:28:00:24 Jo Frost

Okay. What does that tell you? That behaviour?

10:28:06:02 Wendy Agate

That she’s not the one that’s in control, I am!

Mummy!

10:28:15:23 Narrator

After seven minutes Wendy returns to the reflection area to get her apology. 10:28:18:15 SIGN: REFLECTION AREA 10:28:20:17 Wendy Agate

What do you say Maryanne?

10:28:26:20

(43)

Sorry.

Sorry!

10:28:29:13 Wendy Agate

Right, hug, come on. Hug! Kisses. Come on.

10:28:35:05 Narrator

It’s a major breakthrough for Wendy.

10:28:37:05 Wendy Agate

Give us a kiss!

10:28:39:04 Wendy Agate

I’m really proud of myself and I’ll say it again!

10:28:45:10 Jo Frost

Good for you!

10:28:48:04 Narrator

It’s the end of the day and Supernanny rounds up the whole family to show them the “See me, hear me” video diary.

10:28:54:21 Jo Frost

What I’m going to do is show mummy the video because I think mummy needs to learn, okay, to be able to listen to you girls.

10:29:08:21 Narrator

(44)

10:29:10:15 Marie Agate

[ON VIDEO TAPE]

Since Supernanny’s been here mum hasn’t let Maryanne walk all over her. And we’ve actually got some time with her.

10:29:20:01 Jo Frost

What do you think of that?

10:29:24:11 Wendy Agate

She’s ten years old and she knows that Maryanne’s always walked all over me, which was quite grown up actually! Thank you very much, that was lovely.

10:29:38:15 Amie Agate

[ON VIDEO]

I think everyone’s doing really well in the house, I think. I think that everyone will start getting along.

10:29:47:17 Jo Frost

Amie, yet another lovely….

10:29:50:10 Wendy Agate

Yes.

10:29:51:01 Jo Frost

… talk. We thank you very much for your kind words.

10:29:53:21 Wendy Agate

(45)

10:29:56:13 Narrator

But what Maryanne has to say isn’t so lovely.

[ON VIDEO]

I don’t like my mum. She’s definitely horrible. She’s selfish and horrible. She never lets me do nothing. She just tells me off. Putting her face straight up to me and looking into my eyes and saying “I hate you”.

10:30:36:20 Jo Frost

That statement was as if it had happened, has that happened in the past?

10:30:44:13 Wendy Agate

Yes.

10:30:48:12 Jo Frost

I just want you to digest that.

10:30:51:20 Narrator

It’s important that mum responds to Maryanne.

10:30:55:17 Wendy Agate

Maryanne. Mummy does love you. Mummy loves you all three exactly the same. I want a nice, good girl, give lots and lots of kisses and cuddles to.

(46)

Turn around my love so you can…

10:31:11:14 Wendy Agate

Turn round.

10:31:19:00 Narrator

Later when the girls are asleep Supernanny takes mum to one side.

10:31:23:19 Jo Frost

I hope you’re aware as an adult that the, the damage that is caused when you do turn around and shout names at your children and I think you know what I’m talking about. The “I hate you”. Work on that.

10:31:37:18 Wendy Agate

I only did only say it a few times to her and that was, she got me so angry, she sat there and told me she hated me so I told her I hated her back.

10:31:46:07 Jo Frost

That was enough. Whether you said it once or you said it twice, it was enough to make her wonder “Does mummy really hate?”

10:31:53:04 Wendy Agate

Yes I know. Yes.

10:31:57:10 Narrator

The next day Supernanny wants to further improve the communication in the house with some one to one time.

(47)

10:32:03:09 Jo Frost

It’s important to spend an equal amount of time with your children, getting to know them, doing the things that they’re interested in.

10:32:13:21 Narrator

Mum must take it in turns having special time with the girls individually so they all get equal attention.

10:32:19:13 Jo Frost

This is very crucial. This is something you should be doing as part of your daily routine, mandatory with your three girls.

10:32:29:03 Marie Agate

The one to one does make me feel better. Now Maryanne’s got her time with mum and Amie’s got her time and I’ve got my time, to me it doesn’t feel like Maryanne’s hogging her any more.

10:32:43:20 Wendy Agate

Guess where mummy is taking you three this afternoon? Harbour Park!

10:32:50:01 [GIRLS TALKING TOGETHER]

Yeah!

10:32:52:07 Narrator

Supernanny believes if things are to change for the better the girls need to see mum as someone they can have fun with and not just the person who disciplines them.

(48)

10:33:00:07 Jo Frost

Are we going to see mum have some fun?

10:33:01:23 Marie Agate

Yeah!

10:33:07:13 Jo Frost

This is so important for Wendy to get out with her girls and have some fun!

10:33:16:24 Jo Frost

Its stress free the girls are having fun, mum’s totally chilled out and she should be doing this on a regular basis.

It was really good to have a day out with mum. It did mean a lot to me.

10:33:32:11 Narrator

As Supernanny’s time with the family draws to an end the change in the house is plain to see. Wendy shows who is the real leader of the house.

10:33:40:12 Wendy Agate

I want an apology.

10:33:42:01

SUBTITLE:

(49)

Sorry.

10:33:43:14 Wendy Agate

Right. Kiss. Give me a kiss and a cuddle.

10:33:48:05 10:33:49:13 SIGN: SEE ME HEAR ME Narrator

The girls are learning how to express themselves.

10:33:50:18 Amie Agate

It was alright.

I have finished stepping over my mum and it was like….

10:33:57:08 Narrator

And although Maryanne still puts up a fight at bedtimes, mum is using Supernanny’s techniques to deal with the situation calmly.

I want a drink!

10:34:07:01 Wendy Agate

Its bedtime darling.

(50)

Mummy…

10:34:09:08 Jo Frost

Mum was doing a really fantastic job tonight.

10:34:12:06 Wendy Agate

Night, night.

10:34:13:18 Jo Frost

Because she’s put the hard work in she’s changed her family and that’s what counts.

10:34:21:13 Narrator

For the changes to really last Wendy needs to use the new techniques without Supernanny’s help. It’s time for her to go it alone.

10:34:29:10 Jo Frost

Has it been a happy house?

10:34:33:19 Jo Frost

Keep strong, alright? Keep strong because you need to, alright? You need to, I want to see optimistic Wendy.

10:34:45:21 Jo Frost

Wendy is definitely taking control of situations in this house and she’s definitely the mum and all those kids know it. But Maryanne will test Wendy, no doubt about that.

(51)

It’s a new day in the Agate house.

Don’t normally put that much on there. You idiot.

10:35:08:13 Narrator

And life after Supernanny gets off to a rocky start with a power struggle over breakfast.

10:35:14:01 Wendy Agate

I asked you not to talk to me like that.

10:35:16:16 Narrator

What starts out as a row over toast spirals out of control. Wendy bundles Maryanne to the reflection area to calm down.

10:35:24:17 Wendy Agate

Do not pinch me!

Get out! [10:35:30:08 INAUDIBLE MARYANNE CRYING] No!

10:35:35:07 Narrator

Maryanne completely loses the plot.

No! No!

10:35:40:21 Narrator

(52)

10:35:43:03 Wendy Agate

Maryanne you’ve been put up here for your unacceptable behaviour. You are staying here now!

10:35:49:01 10:35:52:23

SUBTITLE:

No, you fat cow.

Maryanne Agate

No! No! No, you fat cow.

10:35:56:16 Narrator

Wendy makes an effort to stay calm in the face of extreme provocation.

10:36:03:11 Wendy Agate

Kicked me! Pinched me here.

Fat cow!

10:36:09:17 Wendy Agate

She’s pinched me there and scratched me. And she’s made me bleed again.

10:36:15:08

SUBTITLE:

I don’t want my toast to get cold…

(53)

10:36:15:15 10:36:19:11

SUBTITLE:

…you fat cow!

Maryanne Agate

I don’t want my toast to get cold you fat cow!

10:36:22:18 Narrator

It’s another half an hour before Maryanne calms down.

10:36:32:01 Narrator

Mum should be spending quality time with each child alone but the mood in the camp is tense.

10:36:37:04

SUBTITLE:

Mum, you’re supposed to be spending

one to one time with me.

Maryanne Agate

Mum you’re supposed to spending one to one time with me. On our own.

10:36:41:08 Wendy Agate

Darling, I’m trying to. Two girls would…

10:36:47:12 Amie Agate

Mum, you said you would help me with my homework and you’re not.

10:36:51:11 Marie Agate

I would!

(54)

No!

10:36:56:07 Wendy Agate

Don’t talk to me like that Amie. No, it’s not…

10:36:58:16 Amie Agate

Then help me then.

10:37:00:09 Wendy Agate

Don’t talk to me like that! How dare you.

10:37:08:01 Narrator

When it’s Amie’s turn for one to one time things get no better.

I’m under the table.

10:37:16:23 Wendy Agate

Maryanne go away. And you Marie.

No!

10:37:19:20 Marie Agate

I’m staying here.

10:37:21:01 Wendy Agate

No, you’re not.

(55)

Neither am I cos you two interrupt so what’s the point in doing it.

10:37:28:20 Wendy Agate

They’ve picked and picked and picked at one another all day. So, you know, I think I could do with a bit of extra advice!

10:37:43:09 Wendy Agate

Oh don’t pinch me Maryanne.

10:37:45:04 Narrator

As each evening passes bedtimes get progressively worse as Maryanne fights for mum’s attention.

10:37:51:03 10:37:51:10

SUBTITLE:

Mum stinks like poo-oo!

Maryanne Agate

Mum stinks like poo-oo!

10:37:54:06 Narrator

Sticking to Supernanny’s technique mum ignores Maryanne and carries on getting her sisters ready for bed.

Mum!

10:38:01:15 Wendy Agate

Bedtime.

10:38:10:16 Narrator

(56)

and enters into a debate.

10:38:16:05 10:38:16:08

SUBTITLE:

Amie stinks like poo-oo!

Maryanne Agate

10:38:19:02 10:38:19:03

SUBTITLE:

Mum, she’s starting to really annoy me.

Amie Agate

Mum, she’s starting to really annoy me.

10:38:22:01 Wendy Agate

Right, Maryanne continue to annoy your sister and you will end up in the other room, okay? Goodnight!

10:38:33:13 Narrator

Wendy gives up trying to get Maryanne into her own bed and drags her to the spare room.

10:38:51:05 Narrator

Wendy has totally lost control.

I want to sleep in my bed mummy please. [MARYANNE CRYING]

10:39:00:06 Wendy Agate

(57)

[INAUDIBLE - MARYANNE CRYING]

10:39:02:24 Narrator

And it’s Maryanne who has the final word.

[INAUDIBLE - MARYANNE CRYING] Please mummy! I need to [10:39:09:18 INAUDIBLE - MARYANNE CRYING] you fat bitch! You are a fat bitch, you are a fat bitch!

10:39:21:08 Wendy Agate

I really thought I was doing well. Yes, but tonight, no, I lost it. And I do I feel like I’ve just, I’ve gone several steps forward and taken six back tonight.

10:39:38:17 Narrator

Supernanny is due back in the morning and not a moment too soon.

10:39:45:20 Jo Frost

Mum if you’d have nipped this in the bud you wouldn’t have this situation now.

10:39:49:17

TITLE:

SUPERNANNY

(58)

(59)

CLOCK INFO:

Ricochet South

Supernanny

39162/008

“The Agates”

UK MASTER

part four of four

part dur: 11’38”

total dur: 48’57”

rx: 16.08.05

audio: stereo 1+2

m&e 3+4

625:50 16:9 fha

(60)

10:41:00:02 PART FOUR

10:41:00:14

TITLE:

SUPERNANNY

10:41:04:14 Narrator

For the past Wendy’s been struggling to implement Supernanny’s techniques on her own.

10:41:10:01 Wendy Agate

I’ve gone several steps forward and taken six back.

10:41:14:10 Narrator

Now Supernanny’s back to show Wendy where she’s going wrong. First on the agenda is discipline.

Don’t normally put that much on there. You idiot. There! Shut up! Shut up!

10:41:31:09 Jo Frost

You should have gone straight over to her. You should have looked her straight in the eye and give her that low tone voice, “Do not, do not talk to me in that manner”. Nip that behaviour in the bud.

10:41:45:07 Wendy Agate

(61)

10:41:48:10 Wendy Agate

You’ve been put up here because of your unacceptable behaviour. You are staying here now!

10:41:54:02 Jo Frost

That’s, this is what did it for me here. You see your body language there? I think you’ve got one leg on her actually! Leaning right over her, [10:42:03:21 GROWLING SPEECH]. When you’re aggressive and you’re dealing with Maryanne who loses control and becomes aggressive, you, you’ve got fireworks.

10:42:15:03 Wendy Agate

Yes.

Fat bitch! [10:42:19:14 INAUDIBLE MARYANNE SCREAMING] fat cow!

10:42:27:20 Jo Frost

How does that make you feel watching that piece of footage there?

10:42:31:05 Wendy Agate

Really bad actually. I’ve learnt now that if I’m aggressive towards her then she comes back that way.

10:42:40:03 Narrator

(62)

I’m under the table!

10:42:46:13 Wendy Agate

Maryanne go away! And you Marie.

10:42:49:10 Marie Agate

I’m staying here.

10:42:51:06 Amie Agate

Neither am I cos you to interrupt so what’s the point in doing it.

10:42:56:12 Wendy Agate

I have spent time with you Maryanne and still you two can’t leave me alone to spend time with Amie.

10:43:03:24 Jo Frost

Whose time was it?

10:43:05:10 Wendy Agate

It was Amie’s.

10:43:06:10 Jo Frost

And who was getting your time?

10:43:07:20 Wendy Agate

Them two.

10:43:08:22 Jo Frost

(63)

one on one time it’s important that you give the children a choice of what else they can do, because as soon as you start upholding that authority and making it very clear that you are going to share yourself equally the girls will relax.

10:43:31:01 Wendy Agate

No, I’m not having this tonight.

10:43:33:20 10:43:33:16

CAPTION:

Maryanne Agate

10:43:36:09 Amie Agate

Mum, she’s starting to really annoy me!

10:43:39:08 Wendy Agate

Right. Maryanne continue to annoy your sister and you will end up in the other room, okay? Goodnight.

10:43:48:21 Jo Frost

What technique was that?

10:43:49:24 Wendy Agate

Er, the fallen to pieces technique! That day was awful!

Please mummy! [10:44:09:19 INAUDIBLE - MARYANNE CRYING] you fat bitch!

(64)

10:44:15:06 Jo Frost

What part of that footage did we just see that’s made you feel emotional then?

10:44:23:20 Wendy Agate

Dragging Maryanne out. I wouldn’t like to go to bed you know all angry. And that’s how she went to bed.

10:44:34:05 Jo Frost

Okay. So that’s important because it’s touched you, you know. This has touched you in a way emotionally that’s made you recognise what you need to do to change that.

10:44:45:03 Wendy Agate

Yes, yes.

10:44:46:07 Jo Frost

Alright? And it’s not impossible so I think the best thing for us to do is to get cracking as soon as possible and get this sorted.

10:44:58:09 Wendy Agate

What’s happening? Your ears.

10:45:00:14 Narrator

It doesn’t take long for Supernanny to get the chance to remind Wendy how to stop stressful situations spiralling out of control.

10:45:07:17 Wendy Agate

You sat next to mummy this morning at breakfast time didn’t you?

(65)

Well she sits next to you last.

10:45:13:24 Wendy Agate

Excuse me. Excuse me. Look at me! So, somebody else can sit next door to me today and you can sit next to me another day. I won’t have it Maryanne.

I am sitting here.

10:45:28:11 Wendy Agate

Are you going to… Marie!

10:45:30:00 Marie Agate

It’s mine!

10:45:32:11 Wendy Agate

Give it to her, thank you. Give her her [10:45:33:24 SUPERNANNY TALKING OVER WENDY]

10:45:34:08 Jo Frost

And there’s your cue. And there’s your cue. She’s not listening to you..

I am!

(66)

… okay. She’s turned away, you’ve asked her to look around, alright and now she went to kick you. They are your cues. Literally look at Maryanne and talk to her, she’s old enough to know. You know what’s expected of you Maryanne, and you know what behaviour your mummy doesn’t want to see. Behave yourself. Because if you do not you know that you’re going to go in that reflection area. So behave. Why let it escalate, it’s necessary. Nip it in the bud. Don’t let it spiral out of control.

10:46:18:00 Narrator

Next Supernanny turns her attention to one to one time.

10:46:21:06 Jo Frost

Okay, remember set up with the other girls what you want them to do okay? They’ve got the choice it’s up to them but what you’re doing is having one on one time with the first daughter, okay?

10:46:33:07 Wendy Agate

Mummy is just going to spend 20 minutes with Marie on her one to one. Okay? Shall we go in the living room and then you two can build a house. Okay?

10:46:46:04 Jo Frost

Okay remember mum it’s matter of fact, it’s what you’re doing, don’t sound apologetic, just [10:46:50:22 INAUDIBLE] “Going to spend some time with Marie. Alright? And I’m going to do and have time with Maryanne and then I’ll have time with you Amie afterwards love. See you in a minute”.

(67)

10:47:00:06 Wendy Agate

Yes, okay.

10:47:01:23 Wendy Agate

[READING]

Watch out, watch out [10:47:02:17 INAUDIBLE] attack.

10:47:04:01 Narrator

And although Amie and Maryanne keep coming into the room to get cushions for their game… They don’t interrupt mum and Marie!

10:47:13:06 Wendy Agate

[READING]

Then they start to inflate.

We need more furniture bits. Sorry!

10:47:21:03 Jo Frost

One to one time is going absolutely fantastic. I think the big difference this time is that she’s actually told the other two girls exactly what’s going to happen, so they know where they’re at and they know when they’re getting their time. All good stuff.

10:47:34:03 Narrator

Wendy is on a roll.

10:47:35:23 Wendy Agate

(68)

10:47:39:12 Amie Agate

The one to one time is really, really good because I never used to have any time with mum. It used to be all Maryanne’s attention and now I get 20 minutes with mum instead of just like one!

10:47:53:03 Narrator

Things are really looking up but bedtime is Wendy’s biggest test.

10:47:57:02 Jo Frost

Right, we’re at the bedtime routine. Winding down time. We want to create that ambience with everything being very calm..

10:48:05:05 Wendy Agate

Yes.

10:48:05:11 Jo Frost

… very peaceful. I want you to stay very calm, nobody raising voices, losing their tempers. Okay? And then we’re going to then follow through with the stay in bed technique which is when they come out the first time…

10:48:21:21 Wendy Agate

Bed time darling!

10:48:23:19 Jo Frost

The second time?

(69)

Bedtime!

10:48:25:18 Jo Frost

And the third time?

10:48:27:03 Wendy Agate

Nothing!

10:48:28:02 Jo Frost

Okay. What was the third time?

10:48:30:11 Wendy Agate Nothing! 10:48:31:03 Jo Frost Okay! 10:48:35:22 Wendy Agate Go on then. 10:48:39:16 Wendy Agate [READING]

She pulled the bell rope but nothing happened.

10:48:46:00 Wendy Agate

Okay, night, night. Night, night.

10:48:48:17 Narrator

The confidence and calmness Wendy is exercising seems to be working.

(70)

10:48:53:21 Wendy Agate

You can’t put mine up.

10:48:55:17 Narrator

A much calmer Maryanne makes a half-hearted attempt to get mum’s attention, but Wendy sticks to the plan and ignores her. It’s the most successful bedtime they have ever had.

10:49:07:18 Jo Frost

Half past eight! All three girls in bed and you have your evening to yourself. Get up, I want to give you a hug! Do you know that! I am so proud of you! You have so moved things drastically, drastically! You are a real inspiration Wendy! These are the results of all that hard work. You know. Absolutely fantastic!

10:49:41:07 Narrator

Things have improved beyond recognition since Supernanny met Wendy and her three girls.

10:49:46:03 Wendy Agate

Take care.

10:49:46:11 Jo Frost

You take care.

10:49:47:23 Narrator

Now she feels confident enough to leave Wendy to carry on without her.

(71)

10:49:54:15 Wendy Agate

It’s not just a maybe now, it’s I can do this!

10:50:01:05 Wendy Agate

I’m mum and I like that title and I’m going to keep it!

10:50:09:16 Narrator

Three weeks later and Wendy has a new image and a fresh outlook on life.

10:50:14:10 Wendy Agate

Being honest, I didn’t think anybody could change my children or change the way things were in this house. But the change has been just enormous and I really didn’t think that was possible.

10:50:30:04 Wendy Agate

Maryanne is a different child now, she is totally different. There is no more violence, she doesn’t hit me, she doesn’t pinch me. There’s no, no more of that any more. She is just a normal seven year old girl now which is lovely.

10:50:47:03 Amie Agate

I feel that Maryanne’s changed quite a bit. I thought she was an enemy more than a sister whereas now I think, I think of her more as a sister than an enemy!

10:50:57:24 Wendy Agate

Marie and Amie aren’t just the ones that are left on the side, you know, to get whatever attention was left. They all equally, all three of them, get equal amount of attention now. I do think

(72)

Supernanny has changed me as a person because before I had no confidence to do anything and now I’ve got so much confidence it’s unbelievable.

10:51:24:21 Marie Agate

Mum’s in charge now, none of us three are. Mum rules the house now!

10:51:28:20 Wendy Agate

I’m mum and once I got hold of that title I was planning on keeping it.

10:51:35:17 Wendy Agate

Night, night.

10:51:37:02 Wendy Agate

And I’m proud to say that I am mum because I think I deserve to be mum now!

What Supernanny has done for me I really enjoyed and that because she’s really made our life better.

10:51:55:11 Narrator

Next week Supernanny is in Essex with a household in chaos.

10:52:00:09 Narrator

She’s up against five boys who won’t stop fighting back.

(73)

This behaviour has got to be curbed and it will be stopped right now!

10:52:07:18 Narrator

And parents who have totally lost control of their families.

10:52:10:15 Man

Get upstairs now! Up! Now!

10:52:13:19 Boy in striped T-shirt

Shut your bloody mouth!

10:52:15:02 END CREDITS Supernanny Jo Frost Narrator Nick Frost Music composed by Moonshine Music Titles Skaramoosh Online Editor Theo Goble Dubbing Mixer Tom Paget

(74)

Camera Steve Vale Sound Mike Williams Assistant Producers Hannah Runham Rebecca Nunn Production Runner Christopher Hyndman Production Co-ordinators Fiona Howard Karen Ellis Production Manager Philippa Farnese Head of Production Charlotte Street Editor Alistair Martin Senior Producer Sam Wilson

(75)

Executive Producers

Nick Emmerson Nick Powell

Series Producer

Tim Quicke

Produced and Directed by

Phoebe Collins

10:52:34:21 END CARD

RICOCHET SOUTH

A Ricochet South Production