ThinkPad
USB
Portable
Secure
Note
Beforeinstallingtheproduct,besuretoreadtheinformationinLenovoLimited WarrantyonpageB-1andBeforeyoubegintheinstallationonpage 3.
FirstEdition(November2008)
©CopyrightLenovo2008.Allrightsreserved.
Contents
AbouttheThinkPadUSBPortableSecureHardDrive . . . . . . . 1
Productdescription . . . 1
SecureHardDrivebuttonpanel . . . 2
InstallingtheSecureHardDrive . . . . . . . . . . . . . . 3
Beforeyoubegintheinstallation . . . 3
InstallingtheSecureHardDrive . . . 3
UsingtheSecureHardDrive. . . . . . . . . . . . . . . . 5
EnteringandexitingtheStandbyMode,AdminMode,andUserMode 5
EnteringtheStandbyMode. . . 5
EnteringtheAdminMode . . . 5
ExitingtheAdminMode. . . 6
EnteringtheUserMode . . . 6
ExitingtheUserMode . . . 6
PasswordManagement . . . 6
ChangingtheAdminPassword . . . 6
AddinganewUserPassword . . . 7
DeletingtheUserPasswords . . . 8
ChangingtheUserPassword . . . 8
CompletelyresettingtheSecureHardDrive . . . 9
InitializingandformattingtheSecureHardDriveafteracompletereset 9
UsingtheThinkVantageRescueandRecoveryprogramwiththeSecure HardDrive . . . 10
Hibernating,Suspending,orLoggingofffromtheoperatingsystem . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . 12
AppendixA.ServiceandSupport. . . . . . . . . . . . . . A-1
Registeringyouroption . . . A-1
Onlinetechnicalsupport . . . A-1
Telephonetechnicalsupport . . . A-1
AppendixB.LenovoLimitedWarranty . . . . . . . . . . . . B-1
WarrantyInformation . . . B-5
SuplementodeGarantíaparaMéxico . . . B-7
AppendixC.Notices . . . . . . . . . . . . . . . . . . C-1
Recyclinginformation . . . C-2
Trademarks . . . C-3
AppendixD.Electronicemissionnotices . . . . . . . . . . . D-1
FederalCommunicationsCommission(FCC)DeclarationofConformity D-1
AppendixE.ImportantinformationfortheEuropeanDirective
2002/96/EC . . . . . . . . . . . . . . . . . . . . . E-1
About
the
ThinkPad
USB
Portable
Secure
Hard
Drive
ThismanualprovidesinformationabouttheThinkPad®USBPortableSecure
HardDrive.
Theappendicesofthisguidecontainwarrantyinformationandlegalnotices.
Note: Beforeyouinstallandusetheoption,besuretoreadBeforeyoubegin
theinstallationonpage 3. Thisoptionpackageincludes:
v ThinkPadUSBPortableSecureHardDrivewithaprimaryUSBdatacable
v Auxiliarypowercable
v USBdataextensioncable
v Carryingcase
v ThinkPadUSBPortableSecureHardDriveSetupPoster
Product
description
TheThinkPadUSBPortableSecureHardDrive(hereaftercalledtheSecure HardDrive)isaportable,light-weight,high-speedUSB2.0standardoption thatoffershighleveldatasecurity.InadditiontoalltheregularUSBharddisk drivefunctions,italsoprovidesyouwithaneasy-to-usefulldiskencryption solution.AllthefunctionsareintegratedintotheSecureHardDrive,therefore,
youcanmanagepasswordsandaccesstheSecureHardDrivewithoutusing
othersoftwareapplications.
TheSecureHardDrivehasthreeworkingmodes:
v StandbyMode(Inthismode,theSecureHardDriveislocked.)
v UserMode(Inthismode,theSecureHardDriveisunlocked.)
v AdminMode(Inthismode,theSecureHardDriveislocked.)
Note: PasswordsarerequiredfortheAdminModeandUserMode.
Accordingly,theyarecalledAdminPasswordandUserPassword.
Secure
Hard
Drive
button
panel
TheSecureHardDrivebuttonpanelisshownasfollows:
OK 1 button 2 button 3Indicatorlight The
buttoncanbeusedto: v Cancelcurrentoperation
v Returntothepreviousstepwhenyouknowinglyenteredawrongpassword
v ExittheAdminMode
The
buttoncanbeusedtoaccesstheSecureHardDriveanditcanalsobe usedasanOKacknowledgementinthefollowingoperations:
v Enteringapassword
v Confirminganewpassword
Theindicatorlightdisplaysthefollowingcolorstoindicatethevariousmodes ofoperation:
v Red:StandbyMode
v Blue:AdminMode
v Green:UserMode
Installing
the
Secure
Hard
Drive
ThischapterprovidesinformationaboutinstallingtheSecureHardDrive.
Before
you
begin
the
installation
Besuretoreviewthefollowinginformationbeforeyoubegintoinstallanduse theSecureHardDrive.
Attention: Useonlythecablesthatcomewiththisoption.Youmightdamage
thedriveifyouuseacablenotincludedwiththeoptionpackage.Theoption isdesignedforportableusewithoutanACpoweradapter.Donotattachan ACpoweradaptertothisdrive.
v ToavoiddamagingyourSecureHardDrive,handlewithcare.When
transportingthedriveorwhenitisnotinuse,placeitinthecarryingcase thatcomeswiththeoption.
v ForreliableperformanceoftheSecureHardDrive,makesurethatbothUSB
cablesareattacheddirectlyfromthedrivetothecomputerUSBconnectors
ortoanAC-poweredUSBhub.DonotconnecttheUSBcablestoa
non-poweredUSBhub.
Installing
the
Secure
Hard
Drive
ToinstalltheSecureHardDrive,dothefollowing:
1. AttachoneendoftheauxiliarypowercabletotheSecureHardDrive,and
thenattachtheotherendtoanavailableUSBportonyourcomputer,as shown:
OK
]
2. DependingonthedistancebetweentheSecureHardDriveandyour
computer,attacheithertheprimaryUSBdatacableortheUSBdata extensioncabletoanavailableUSBport.Theindicatorlightturnsred,as shown:
OK
Using
the
Secure
Hard
Drive
ThischapterprovidesinformationaboutusingtheSecureHardDrive.
Entering
and
exiting
the
Standby
Mode,
Admin
Mode,
and
User
Mode
ThissectionprovidesinformationabouthowtoenterandexittheStandby
Mode,AdminMode,andUserModeofyourSecureHardDrive.
Entering
the
Standby
Mode
TheStandbyModeisthedefaultworkingmodeoftheSecureHardDriveand
isthegatewaytootherworkingmodes.
ToentertheStandbyMode,attachtheSecureHardDrivetoyourcomputer. ThedriveautomaticallygoesintoStandbyModeandtheindicatorlightturns red.Inthismode,theSecureHardDriveislocked.Itcannotberecognizedby theoperatingsystemanditdoesnotprovideeithertheregularfunctionsorthe encryptionfunction.However,itenablesyoutoenterandswitchbetweenthe
AdminModeandtheUserMode.
Note: ToswitchbetweentheAdminModeandtheUserMode,youare
requiredtoswitchtotheStandbyModefirst,andthenyoucanenterthe modeofyourchoice.
Entering
the
Admin
Mode
Note: TheSecureHardDrivecannotberecognizedbytheoperatingsystemin
theAdminMode.
ToentertheAdminMode,dothefollowing:
1. AttachtheUSBcabletoanavailableUSBportonyourcomputer.The
SecureHardDrivegoesintotheStandbyMode,andtheindicatorlight turnsred.
2. Pressandhold
+0forfivesecondsuntiltheindicatorlightflashesred. ThisindicatesthatyoucanentertheAdminPassword.
3. EntertheAdminPasswordandpress
.ThedefaultAdminPasswordis 123456.TheSecureHardDriveisinAdminModewhentheindicatorlight haschangedtoblue.
Note: Iftheindicatorlightflashesredforafewseconds,indicatingtheSecure
HardDrivehasreturnedtotheStandbyMode,gobacktoStep2.Thisis duetooneofthefollowingconditions:
v YouenteredanincorrectAdminPasswordinStep3.
v NoactivitywasdetectedwithintwominutesintheAdminMode.
Exiting
the
Admin
Mode
ToexittheAdminMode,pressthe
buttonintheAdminModeuntilthe indicatorlightturnsred.ThisindicatesthatyouareintheStandbyMode.
Entering
the
User
Mode
ToentertheUserMode,dothefollowing:
1. AttachtheSecureHardDrivetoyourcomputer.ItenterstheStandby
Mode.
2. EntertheUserPasswordortheAdminPasswordandpress
.The indicatorlightturnsgreenindicatingthatthedriveisintheUserMode.If theindicatorlightflashesred,youneedtore-enterthecorrectpassword.
Exiting
the
User
Mode
ToexittheUserMode,double-clicktheSafelyRemoveHardwareiconfrom
theMicrosoft®
Windows®
desktop,andthenremovetheSecureHardDrive
fromyourcomputer.AttachtheSecureHardDrivetoyourcomputeragain andtheindicatorlightturnsred.ThisindicatesthatyouareintheStandby Mode.
Password
Management
Thissectionprovidesinformationaboutmanagingyourpasswordinthe
AdminModeandUserMode.
Changing
the
Admin
Password
YoucanchangetheAdminPasswordbydoingthefollowing:
1. EnterAdminMode.
2. Pressandhold
+9untiltheindicatorlightflashesblue.
3. Enterthenewpassword(aminimumof6digitsandamaximumof16
digits)andpress
.Theindicatorlightflashesgreenthreetimes.
Note: Iftheindicatorlightflashesredthreetimes,thisindicatesthatthe
4. Re-enterthenewAdminPasswordandpress
.Theindicatorlightstays solidgreenforthreesecondsandtheAdminPasswordischanged successfully.
Notes:
a. Iftheindicatorlightflashesredintermittentlyandthenblue
intermittently,gobacktostep3.Thisisduetooneofthefollowing conditions:
v Youwaitedlongerthan10secondsbeforeenteringapassword.
v Thenewpasswordwasenteredincorrectly.
b. IfnoactivityisdetectedwithintwominutesintheAdminMode,the
SecureHardDrivewillreturntotheStandbyMode.
Adding
a
new
User
Password
YoucanaddanewUserPasswordbydoingthefollowing:
1. EntertheAdminMode.
2. Pressandhold
+1untiltheindicatorlightflashesblueintermittently. 3. EnteraUserPassword(aminimumof6digitsandamaximumof16
digits)andpress
.Theindicatorlightflashesgreenthreetimes.
Note: Iftheindicatorlightflashesredthreetimes,thisindicatesthatthe
passwordislessthan6digitsormorethan16digits.Entera passwordthatcontains6–16digitsaftertheindicatorlightflashes blueintermittently.
4. Re-enterthenewUserPasswordandpress
.Iftheindicatorlightstays solidgreenforthreeseconds,theUserPasswordwasaddedsuccessfully.
Note: Iftheindicatorlightflashesredintermittentlyandthenblue
intermittently,gobacktostep3.Thisisduetooneofthefollowing conditions:
v Youwaitedlongerthan10secondsbeforeenteringapassword.
v Thenewpasswordwasenteredincorrectly.
Notes:
1. TheSecureHardDriveenablesyoutohaveupto10UserPasswordsin
AdminMode.Whentheindicatorlightflashesredthreetimesandthen returnstosolidblue,thisindicatesthatthelimithasbeenreached,andno additionalUserPasswordscanbeadded.
2. IfnoactivityisdetectedwithintwominutesintheAdminMode,itwill
returntotheStandbyMode.
Deleting
the
User
Passwords
YoucandeleteallUserPasswordsbydoingthefollowing: 1. EntertheAdminMode.
2. Pressandhold7+8+
forfivesecondsuntiltheindicatorlightflashes blueintermittently.Aftertheindicatorlightflashesgreenthreetimesand thenblueintermittently.
3. Pressandhold7+8+
asecondtimeforfivesecondsuntiltheindicator lightgoesonsolidgreenforthreesecondsandthenbacktosolidblue,this indicatesthattheUserPasswordsweredeletedsuccessfully.
Changing
the
User
Password
YoucanchangetheUserPasswordbydoingthefollowing: 1. EntertheUserMode.
2. Pressandhold
+1forfivesecondsuntiltheindicatorlightflashesred. 3. EnterthecurrentUserPasswordandpress
.Theindicatorlightturns greenforthreeseconds,andthenitwillflashblueintermittently.
Note: Iftheindicatorlightflashesredintermittently,gobacktoStep2.
Thisisduetooneofthefollowingconditions:
v Youwaitedlongerthan10secondsbeforeenteringapassword.
v Thenewpasswordwasenteredincorrectly.
4. Enterthenewpassword(aminimumof6digitsandamaximumof16
digits)andpress
.Theindicatorlightflashesgreenthreetimesandthen blueintermittently.
Note: Iftheindicatorlightflashesredthreetimes,thisindicatesthatthe
passwordislessthan6digitsormorethan16digits.Entera passwordthatcontains6–16digitsaftertheindicatorlightflashes blueintermittently.
5. Re-enterthenewpasswordandpress
.Whentheindicatorlightstays solidgreen,thisindicatesthattheUserPasswordwaschangedsuccessfully.
Note: Iftheindicatorlightflashesredthreetimesandthenblue
intermittently,gobacktoStep4.Thisisduetooneofthefollowing conditions:
v Youwaitedlongerthan10secondsbeforeenteringapassword.
Completely
resetting
the
Secure
Hard
Drive
IfyouforgetalltheUserPasswordsorAdminPasswords,youcanperforma completeresettoremovealltheUserPasswords,andrestoretheAdmin Passwordtothedefault123456.
Attention: CompletelyresettingtheSecureHardDrivewilleraseallthedata
onthedrive.YouwillneedtopartitionandformattheSecureHardDrivewith diskmanagementapplications.
Toperformacompleteresetofthedrive,dothefollowing: 1. Pressandholdthe
buttonwhileyouattachtheSecureHardDriveto anavailableUSBportonyourcomputer.Theindicatorlightwillflashblue andredalternately.
Note: Ifnoactivityisdetectedfor30secondsinthisstep,theSecureHard
DrivewillgointotheStandbyMode. 2. Pressandhold
+
+2for10secondsuntiltheindicatorlightturns solidgreenforthreeseconds.YouhavesuccessfullyresettheSecureHard Drive.
Initializing
and
formatting
the
Secure
Hard
Drive
after
a
complete
reset
AcompleteresetoftheSecureHardDrivewilleraseallinformationand partitionsettings.YouwillneedtoinitializeandformattheSecureHardDrive. ToinitializeyourSecureHardDrive,dothefollowing:
1. Afteracompletereset,attachtheSecureHardDrivetothecomputer.
2. EnterthedefaultUserPassword123456andpress
toentertheUser Mode.
3. WaituntiltheoperatingsystemsuccessfullyinstallsalltheUSBdevice
driversfortheSecureHardDrive.
4. Right-clickMycomputer,andthenclickManagefromtheWindows
desktop.
5. IntheComputerManagewindow,clickDiskManagement.IntheDisk
Managementwindow,theSecureHardDriveisrecognizedasan
unknowndevicethatisuninitializedandunallocated.
6. Dooneofthefollowingtomakethedriverecognizedasabasicdrive.
v IftheInitializeandConvertDiskWizardwindowopens,clickNext→
Next→Finish.
v IftheInitializeandConvertDiskWizardwindowdoesnotopen:
a. Right-clickUnknownDisk,andthenselectInitializeDisk.
b. IntheInitializeDiskwindow,clickOK.
7. Right-clickintheblankareaundertheUnallocatedsection,andthen
selectNewPartition.TheWelcometotheNewPartitionWizardwindow opens.
8. ClickNext.
9. SelectPrimarypartitionandclickNext.
10. Ifyouneedonlyonepartition,acceptthedefaultpartitionsizeandclick
Next. 11. ClickNext.
12. Createavolumelabel,selectPerformaquickformat,andthenclickNext.
13. ClickFinish.
14. Waituntiltheformatprocessiscomplete.TheSecureHardDrivewillbe
recognizedanditisavailableforuse.
Using
the
ThinkVantage
Rescue
and
Recovery
program
with
the
Secure
Hard
Drive
IftheThinkVantage®
RescueandRecovery®
programisavailableonyour computer,youcanusetheSecureHardDriveasastoragedevice.Tousethe
ThinkVantageRescueandRecoveryprogramwiththeSecureHardDrive,do
thefollowing:
1. AttachtheSecureHardDrivetoanavailableUSBportonyourcomputer.
2. EnteryourUserPasswordorAdminPasswordandpress
toenterthe
Usermode.
3. WaituntiltheoperatingsystemrecognizestheSecureHardDrive.
4. CreatebackupsandstorethemontheSecureHardDriveusingRescue
andRecoveryprogram.
5. Turnoffyourcomputer.
6. RestartyourcomputerwiththeSecureHardDriveattachedtothe
computer.
7. PressF12topausethestartprocess,astheSecureHardDriveneeds
severalsecondstounlockitselfafterenteringtheUserMode.
8. WhentheSecureHardDriveispoweredonandavailable,theindicator
lightturnssolidred.EnteryourUserpasswordandpress
toenterthe
UserMode.
9. IftheSecureHardDriveisnotdisplayedinthebootlist,restartthe
computerbypressingCtrl+Alt+DelwhiletheSecureHardDrive remainsattachedtothecomputer.
Note: FormoreinformationabouttheRescueandRecoveryprogram,goto
http://www.lenovo.com
Hibernating,
Suspending,
or
Logging
off
from
the
operating
system
BesuretosaveandcloseallthefilesonyourSecureHardDrivebefore hibernating,suspending,orloggingofffromtheWindowsoperatingsystem.It isrecommendedthatyoulogofftheSecureHardDrivemanuallybefore hibernating,suspending,orloggingofffromyoursystem.TologofftheSecure
HardDrive,double-clickSafelyRemoveHardwareontheWindowsdesktop
andremovetheSecureHardDrivefromyourcomputer.
Attention: ToensurethedataintegrityofyourSecureHardDrive,besureto
lockorlogoffyourSecureHardDriveifyouare: v awayfromyourcomputer
v usingtheswitchinguserfunctionbysharingacomputerwithothers
Troubleshooting
ThissectioncontainstroubleshootinginformationfortheSecureHardDrive.If
youencounteranyofthefollowingproblemswhenusingtheSecureHard
Drive,refertothecorrespondinganswers.
Q:HowdoIusetheSecureHardDrivethefirsttime?
A:Youcanuseitinoneofthefollowingways:
v EntertheAdminModewith123456(defaultadministratorpassword),and
thenyouareabletochangetheAdminPasswordorcreateaUserPassword v DirectlyentertheSecureUserModewith123456(defaultAdminPassword)
tousetheSecureHardDrive
Q:WhatcanIdoifIforgettheUserPassword?
A:UseyourAdminPasswordtoenterAdminMode,andthencreateanother
UserPasswordinAdminMode.
Q:WhatcanIdoifIforgettheAdminPassword?
A:ThereisnootherwaytoretrievetheAdminPasswordexceptacomplete resetoftheSecureHardDrive.Afteracompletereset,alldatawillbelostand youwillneedtoinitialize,allocateandformattheSecureHardDrive
manually.ThenyouwillbeabletousethedefaultAdminPassword123456.
Q:WhydidtheoperatingsystemnotrecognizetheSecureHardDriveafterI entertheUserModeandcompletelyresetthecomputer?
A:Youneedtoinitialize,allocateandformattheSecureHardDrivemanually. Formoreinformation,refertoInitializingandformattingtheHardDriveafter acompletereset.
Q:CanIinitializeandformattheSecureHardDrivewithWindowsuser account?
A:No,thisisaWindowslimitation,youmustusetheAdminaccountto initializeandformattheSecureHardDrive.
Q:Whatencryptionalgorithmisusedinthisproduct?
A:AES128bitsalgorithm.
Q:WhycouldInotchangemyUserPasswordwhichhasthesamedigitsas
theAdminpassword?
A:YoucanchangeitonlyintheAdminMode.IntheUserMode,theUser PasswordwhichhasthesamedigitsiscreatedintheAdminModecannotbe changedordeleted
Q:WhycouldInotcreaterecoverymediausingtheThinkVantageRescueand
Recoverysoftware?
A:EnsurethatyourSecureHardDrivecouldbeaccessedcorrectly.Ifyoustill cannotcreaterecoverymedia,formattheSecureHardDrivewithNTFSfile systemofyourcomputerandtryagain.
Q:WhycouldInotinitialize,partitionorformattheSecureHardDrive?
A:Ensurethatyouhaveadministratorprivileges.Youcanuseonlythe
administratoraccounttoinitialize,partitionorformattheSecureHardDrivein
theAdminMode.
Q:WhycouldthesystemnotbootfromtheSecureHardDriveafterIentered
theUserPassword?
A:TheSecureHardDriveisafulldiskencryptiondevicethatrequiresseveral secondstounlockafteryouenterthecorrectUserPassword.
1. PressF1orF12topausethebootprocesstoenabletheSecureHardDrive
severalsecondstounlockitself.
2. EnterthecorrectUserPasswordandtheindicatorlightturnsgreen.
3. PressCtrl+Alt+DelandtheSecureHardDrivewillremainintheUser
Modeduringtheresetprocessandyoucanthenbootfromthedrive.
Q:WhycouldthesystemnotbootfromtheSecureHardDrivewhenitis attachedinadock?
A:AsthedockwillshutdownthepowerofUSBportduringwarmboot,the SecureHardDrivecouldnotunlockitselfinlimitedtime.Aneasysolutionis toattachtheSecureHardDrivedirectlytocomputer(notthedock),andthis willenablethecomputertobootfromtheSecureHardDriveduringa recoveryprocess.
