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Introduction

Supplementary training and education is often overlooked by medical device professionals until it is triggered by an upcoming FDA or Notified Body and/or ISO 13485 certification audit. The requirement for training is, nevertheless, an essential element of all Quality Management Systems, and should not be confined to only those occasions.

The Qserve is able to offer training which is tailored to meet your needs. This can vary from a day training course on specialist subjects to multiple-day courses, specifically targeted at management or production staff, as required. These courses also offer an opportunity to meet fellow professionals and to exchange valuable information. They are conducted in small groups with a specified maximum number of participants.

Qserve delivers courses and training in English, German, France and in Dutch, at Qserve offices, external locations and on-site at your own organization both in the EU and the US. These can be concluded, if required, with an examination and/or certificate.

Our expert trainers all have many years of “real” experience in their own particular areas of the Medical Device Industry, ensuring your company a high quality training session. The Qserve offers a wide range of training courses which encompass every aspect of Quality Management and Regulatory Affairs and emphasize the

“Practical Approach” for more than 15 years.

In the following table you’ll find our ‘standard’ training overview.Please be advised that extensions of the individual training programs over multiple days are always possible to cover additional and specific requirements of the customer or additional and specific country/region requirements.

All trainings can be tailored to satisfy your specific needs and expectations, including the use of your own Quality Management System, your own product Technical Documentation and your own product range for inclusion in the cases and exercises.

Any combination of trainings can be chosen to provide for an efficient and effective training planning.

We are able to provide all these trainings at your location worldwide, from our office in The Netherlands or in the USA and will support you in providing the training efficiently, to minimize travel and lodging expenses.

The Qserve Team

Medical Device Training Program 2015

Program 2015

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Overview of all training subjects 2015

Title Duration

(days) Page

Introduction to ISO 13485 – a Global overview - 1 4

Comprehensive study of ISO 13485 and relation with ISO 14971 - 2 5

Internal auditor ISO 13485 - A Practical Guide 2 6

Internal auditor FDA 21 CFR 820 Quality System Regulations - A Practical Guide 2 7 Internal auditor ISO 13485 & 21 CFR 820 Quality System Regulations -

A Practical Guide 2 8

Supplier auditing – Instrument to control your suppliers and subcontractors 1 9

Risk management for Medical Devices ISO 14971 using FMEA 1 10

Introduction to the European Medical Device Directives - a better understanding 1 11 Medical Device Regulations in the European Union: CE marking in detail 2 12 Medical Device Classification & Conformity Assessment Routes with a focus on

Europe, Australia, USA and Canada 1 13

Post Market Surveillance & Vigilance with a focus on Europe, USA, Canada, Australia

and Japan 1 14

How to construct a Technical File for Worldwide use - STED model of the GHTF 1 15 Pre-clinical testing, Clinical (Study) evaluation using ISO 14155 & MEDDEV 2.7 1 16 Introduction to Biocompatibility ISO 10993 series - a better understanding 1 17

Medical Devices Process validation - IQ/OQ/PQ 1 18

Introduction to FDA 21 CFR 820 Quality System Regulations 1 19

Introduction to FDA 21 CFR 11: Electronic Records; Electronic Signatures 1 20

FDA’s 510(k) & PMA submissions - explained in detail 2 21

FDA’s Pre-Ide process - explained in detail 1 22

Introduction to SOR/98-282 Canadian Medical Device Regulations -

a better understanding 1 23

Design control for a Medical Device Manufacturer – A comprehensive model 2 24

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Title Duration

(days) Page Electrical basic safety according to IEC 60601-1 3rdedition explained in detail

1

25

Radiation (Incl. EMC) basic safety according to IEC 60601-1 3rd edition and IEC

60601-1-2 explained in detail

1

26

Mechanical- and basic safety according to IEC 60601-1 3rd edition explained in detail

1

27 Software requirements according to IEC 60601-1 clause 14 3rd edition and IEC

62304 explained in detail

1

28

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Introduction to ISO 13485 - A Global overview

Course Description

The one day course Introduction to ISO 13485, Medical Devices - Quality Management Systems -Requirements for Regulatory Purposes, provides an insight in the use of the Standard as basis for a Quality Management System for Medical Device manufacturers. During the course requirements of ISO 13485 are reviewed and comparisons to business processes are made. Participants will gain an awareness of the contents and context of the Standard.

Learning Objectives

Who should attend

• Senior Management

• Quality Managers

• Regulatory Affairs Managers

• Internal and external Auditors

• Anyone involved with the implementation of the Standard ISO 13485

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the quality management systems, e.g. ISO 9001 or ISO 13485 Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

On completion of the training, participants will be able to:

• Understand the scope and use of ISO 13485 as basis of Medical Device Regulations Worldwide

• Interpret the clauses of ISO 13485

• Recognize the role and responsibilities of management

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Environment of ISO 13485 in the Medical Device Industry

• Introduction of ISO 13485 and comparison with ISO 9001

• Process approach

• Documentation of a Quality Management System

• Responsibilities of Management

• Management of resources

• Product realization

• Measurement, Analysis and Improvement

• Questions & Answers

• Evaluation of the course and Closing

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Comprehensive study of ISO 13485 And relation with ISO 14971

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and use of ISO 13485 as basis of Medical Device Regulations Worldwide

• Interpret the clauses of ISO 13485 in detail

• Role of and relation with risk management according ISO 14971

• How to set up, implement and maintain a Quality Management System

Examination or testing

During the course cases are used to verify the gained knowledge. A quiz is used to test the knowledge of ISO 13485 at the closing of the course. An examination with multiple choice and open questions can be provided for upon request.

Program overview

• Environment of ISO 13485 in the Medical Device Industry

• Introduction of ISO 13485 and comparison with ISO 9001

• Process approach

• Documentation of a Quality Management System

• Product realization

• Management of resources

• Risk management

• Evening program: case on risk analysis

• Documentation of a Quality Management System

• Responsibilities of Management

• Measurement, Analysis and Improvement

Who should attend

• Senior Management

• Quality Managers and Regulatory Affairs Managers

• Internal and external Auditors

• Anyone involved with the implementation of the Standard ISO 13485

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the quality management systems, ISO 9001 or ISO 13485.

Duration

2 days, including refreshments, lunches, diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

The two day course Introduction to ISO13485, Medical Devices – Quality Management Systems

- Requirements for Regulatory Purposes, together with ISO 14971, Medical Devices - Application

of Risk Management to medical devices, provides the insight and tooling to set up and maintain a

Quality Management System on a risk based approach.

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Internal auditor ISO 13485 - A Practical Guide

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and use of ISO 13485 as basis for internal auditing

• Interpret the clauses of ISO 13485 in detail from an internal auditors perspective

• Understand and explain the basics of auditing

• Different types of auditing

• Use the techniques for interviewing and assessing processes

• Prepare and perform an internal audit

• Communicate the results to the auditee and report the results of an internal audit

Examination or testing

During the course cases and exercises are used to verify the gained knowledge and skills.

It is also possible to combine the exercises in your own internal audit program.

Program overview

• Environment of ISO 13485 in the Medical Device Industry

• Introduction of ISO 13485 and comparison with ISO 9001

• Process approach

• Comprehensive contents of ISO 13485 (including focus of internal auditor)

• Internal audit process

• Define an audit program

• Auditor skills and behaviour

• Preparing, performing and reporting an audit

• Auditing in practice

• Questions & Answers

Who should attend

• Internal and external Auditors

• Quality Managers and Regulatory Affairs Managers

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the quality management systems, ISO 9001, ISO 13485 or 21 CFR 820 QSR.

Duration

2 days, including refreshments, lunches, diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

An effective internal audit system is a powerful management tool to monitor compliance to the

Standard and implement improvement. Auditor skills and behaviour for an effective auditor are

discussed and exercised.

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Internal auditor FDA 21 CFR 820 Quality System Regulations - A Practical Guide

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and use of FDA QSR as basis for internal auditing

• Interpret the clauses of FDA QSR in detail from an internal auditors perspective

• Understand and explain the basics of auditing

• Different types of auditing

• Use the techniques for interviewing and assessing processes

• The QSIT approach

• Prepare and perform an internal audit

• Communicate the results to the auditee and report the results of an internal audit

Examination or testing

During the course cases are used to verify the gained knowledge and skills. It is also possible to combine the exercises in your own internal audit program.

Program overview

• Environment of FDA QSR in the Medical Device Industry

• Introduction of FDA QSR comparing and contrasting

• Process approach

• Comprehensive contents FDA QSR (including focus of internal auditor)

• Internal audit process

• Define an audit program

• Auditor skills and behaviour

• The QSIT approach

• Preparing, performing and reporting an audit

• Auditing in practice

• Questions & Answers

• Evaluation of the course and Closing Who should attend

• Internal and external Auditors

• Quality Managers and Regulatory Affairs Managers

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the 21 CFR 820 Quality System Regulations

Duration

2 days, including refreshments, lunches, diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

An effective internal audit system is a powerful management tool to monitor compliance to the

Standard and Regulations and implement improvement. Auditor skills and behaviour for an

effective auditor are discussed and exercised.

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Internal auditor ISO 13485 & 21 CFR 820 Quality System Regulations - A Practical Guide

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and use of ISO 13485 and FDA QSR as basis for internal auditing

• Interpret the clauses of ISO 13485 and FDA QSR in detail from an internal auditors perspective

• Understand and explain the basics of auditing

• Different types of auditing

• Use the techniques for interviewing and assessing processes

• The QSIT approach

• Prepare and perform an internal audit

• Communicate the results to the auditee and report the results of an internal audit

Examination or testing

During the course cases are used to verify the gained knowledge and skills. It is also possible to combine the exercises in your own internal audit program.

Program overview

• Environment of ISO 13485 and FDA QSR in the Medical Device Industry

• Introduction of ISO 13485 and FDA QSR comparing and contrasting

• Process approach

• Comprehensive contents of ISO 13485 and FDA QSR (including focus of internal auditor)

• Internal audit process

• Define an audit program

• Auditor skills and behaviour

• Preparing, performing and reporting an audit

• Auditing in practice

• Questions & Answers

• Evaluation of the course and Closing Who should attend

• Internal and external Auditors

• Quality Managers and Regulatory Affairs Managers

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the quality management systems, ISO 9001 or ISO 13485.

Duration

2 days, including refreshments, lunches, diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

An effective internal audit system is a powerful management tool to monitor compliance

to the Standard and Regulations and implement improvement. Auditor skills and behaviour for an

effective auditor are discussed and exercised.

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Supplier auditing - Instrument to control your supplier and subcontractors

Learning Objectives

On completion of the training, participants will be able to:

• Explain the purpose and structure of supplier audits

• Detect pitfalls and handle non conforming situations

• Define a supplier audit plan

• Prepare and perform an effective supplier audit

Examination or testing

During the course cases are used to verify the gained knowledge and skills.

Program overview

• Role of supplier auditing in supplier management

• Supplier auditing compared to internal auditing

• Customer – supplier relations and effect on supplier auditing

• Supplier auditor skills and behaviour

• Define an supplier audit program

• Kick off meeting with Supplier’s management

• Perform a supplier audit

• Closing meeting and reporting results

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers and Regulatory Affairs Managers

• Supplier Auditors

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of ISO 13485 and having followed the course on internal auditing.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Relations of customer and suppliers and subcontractors become more complex, more required

by Regulatory requirements and worldwide. Assessment of suppliers and subcontractors; the role

of a supplier audit is underestimated. A well prepared and structured supplier audit program is

a supplier management tool providing additional information besides delivery performance and

complaints.

(10)

Risk management for Medical Devices ISO 14971 - Using FMEA

Learning Objectives

On completion of the training, participants will be able to:

• Understand and explain the basic concepts of Risk Management

• Explain the Risk Management Process in relation to the product Lifecycle

• Understand and use the stages in the Risk Management Process

• Apply Failure Mode and Effect Analysis on a Medical Device

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Relation of Risk Management with ISO 13485

• Concepts and definitions of Risk Management

• Stages of the Risk Management process

• Use of the various annexes of ISO 14971 during the stages in the Risk Management process

• Product Risk Analysis: use of Failure Mode and Effect Analysis

• Risk Management report

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers and Regulatory Affairs Managers

• Product Developers and Product Managers

• Members of Risk management teams

• Anyone involved with the implementation of Medical Devices to the market

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the quality management systems and a basic awareness of Medical Devices.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Risks play an important role in the development, production and use of Medical Devices. This

course provides insight in the process and importance of Risk Management throughout the whole

lifecycle of a medical device. Failure Mode and Effect Analysis is an widely accepted tool and will

be introduced, including a exercise.

(11)

Introduction to the European Medical Device Directives - A better understanding

Learning Objectives

On completion of the training, participants will be able to:

• Understand the Medical Device Regulations approach in Europe

• Understand the structure and purpose of the Medical Device Directives

• Explain the use of Essential Requirements, including the use of standards

• Identify the conformity assessment routes

• Understand the importance and role of Risk Management

• Understand the importance and role of Clinical Data

• Find Guidance Documentation on the Web Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Medical Device Directives and the New Approach

• Legal and operational structure

• Structure and purpose of MDD 93/42/EC

• General contents of MDD 93/42/EC

• Guidance Documentation (MEDDEV, GHFT, NB-MED, etc)

• Article 11: conformity Assessment routes

• Annex I: Essential Requirements

• Annex 10: Clinical Evaluation

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management, Regulatory Affairs Managers and Quality Managers

• Design, Development, Manufacturing and Marketing Managers

• Internal and external Auditors

The number of participants is maximized to sixteen to provide adequate time for discussion and reflection.

Level

There is no prerequisite for this course.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

To provide a basic understanding of the landscape of the Medical Device Regulations in Europe.

Participants will gain knowledge of the requirements of the Medical Device Directives and the approach of CE marking. Availability of Guidance documentation is researched. The MDD 93/42/

EC valid per March 21, 2010 is used as basis for this course.

(12)

Medical Device Regulations in the European Union:

CE marking in detail

Learning Objectives

On completion of the training, participants will be able to:

• Understand the Medical Device Regulations approach in Europe

• Understand the structure and purpose of the Medical Device Directives

• Explain the use of Essential requirements, including the use of (harmonized)

Standards

• Apply the Classification Criteria and Implementation rules)

• Identify the conformity assessment routes

• Identify Technical Documentation requirements

• Importance and Role of Clinical Data

• Identify the importance and contents of Post Market Surveillance

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Medical Device Directives and the New Approach

• Legal and operational structure

• Structure and purpose of MDD 93/42/EC

• General contents of MDD 93/42/EC

• Guidance Documentation (MEDDEV, GHFT, NB-MED, etc)

• Article 11: conformity Assessment routes (including Annex II to Annex VII)

• Annex I: Essential Requirements

• Role and importance of Risk Management

• Post Market Surveillance

• Vigilance and reporting to the Competent

• Annex 10: Clinical Evaluation

• Questions & Answers

• Evaluation of the course and Closing Who should attend

• Senior Management, Regulatory Affairs Managers and Quality Managers

• Design, Development, Manufacturing and Marketing Managers

• Internal and external Auditors

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the Medical Device Regulations in Europe.

Duration

2 days, including refreshments, lunch diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

To provide participants with the knowledge to assist their companies in getting products to market

more quickly. Management personnel responsible for all aspects of CE marking medical devices

will benefit from this course. Participants will gain in-depth knowledge of the requirements of the

Medical Device Directive and the CE Marking approach. The Medical Device Directive 93/42/EC

will be discussed in detail as model for the other Medical Device Directives.

(13)

Medical Device Classification & Conformity Assessment Routes - With a focus on Europe, Australia, USA and Canada

Learning Objectives

On completion of the training, participants will be able to:

• Understand the differences and similarities between the Medical Device Regulations in Europe, Australia, USA and Canada

• Understand and apply the different Classifications rules

• Understand the different Conformity Assessment Routes

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Medical Device Regulations in Europe, Australia, USA and Canada; similarities and differences

• Medical Device Classification & Conformity Assessment Routes in Europe

• Mutual recognition of CE marking in Australia

• Medical Device Classification & Conformity Assessment Routes in Canada

• Medical Device Classification & Conformity Assessment Routes in the USA

• How to benefit from simultaneous submissions

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers

• Regulatory Affairs Managers

• Internal and external Auditors

• Anyone involved with the implementation of the Medical Device Directives

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of the various Medical Device Regulations.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Medical devices are regulated differently in Europe, Australia, USA and Canada. This course

explains the differences and similarities between the Medical Device Regulations and how to

benefit from a simultaneous approach.

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Post Market Surveillance & Vigilance with a focus on Europe, USA, Canada, Australia and Japan

Learning Objectives

On completion of the training, participants will be able to:

• Understand the similarities and differences of PMS requirements in the various

Regulatory regions

• Understand the similarities and differences of Vigilance requirements in the various Regulatory regions

• Define both a PMS and Vigilance workflow combining all sources of information Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Concepts of an early warning system worldwide

• Post Market Surveillance requirements:

similarities and differences

• Compose sources of information into a PMS plan

• Include Post Market Clinical Follow up into a PMS plan

• PMS results: what to do with them?

• Vigilance requirements: similarities and differences

• Recognise a complaint to be handled as an incident

• Set up and workflow of a Vigilance SOP

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Regulatory professionals

• Quality Managers

• Clinical Affairs specialists

• Design and Development specialists

• Those who are involved in Sales and Marketing

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

Participants will benefit from a basic knowledge of quality management systems and medical device regulations.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Proactive and reactive sources are a requirement of all Medical Device Regulations worldwide.

This course helps you in defining and understanding the requirements and use of applicable

Guidance documentation and provides your organisation with an early warning system for

continuous compliance with Regulations.

(15)

How to construct a Technical File for Worldwide use - STED model of the GHTF

Learning Objectives

On completion of the training, participants will be able to:

• Define the Regulatory requirements for Technical Documentation

• Structure the documentary evidence according the STED Guidance

• Define key subjects as part of the Technical Documentation

• Prevent serious shortcomings in parts of the Technical Documentation of a Medical Device

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Environment of Medical Device Regulations

• Documentary Evidence Requirements

• Purpose and structure of the GHTF model:

Summary Technical Documentation

• Key subjects in the STED

• How to use STED with medical device groups

• Control of Technical Documentation

• Keeping the Technical Documentation up to date

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Quality Managers

• Regulatory Affairs Managers

• Design and Development specialists

• Anyone involved with product development, including Sales and Marketing

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of various Medical Device Regulations.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Introduction of a Medical Device onto the market always incorporates the completion of Technical

Documentation for demonstrating conformance to applicable Medical Device Regulations. The

GHTF has developed a Summary Technical Documentation (STED) which provides benefits in

establishing, in a consistent way, an economic and effective approach to the control of medical

devices. it enables a manufacturer to prepare a STED and provide different Regulatory Authorities

or Conformity Assessment Bodies with the same body of documentary evidence.

(16)

Pre-clinical testing, Clinical (Study) evaluation - Using ISO 14155 & MEDDEV 2.7.1

Learning Objectives

On completion of the training, participants will be able to:

• Understand and explain the requirements on Clinical Evaluation

• Outline a clinical strategy

• Plan and document the results of a Literature Investigation

• Understand the requirements for a Clinical Trail

• Define procedures on Clinical Evaluation in a Quality Management System

• Understand the rules and approach for Post Market Clinical Follow up

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Clinical evaluation – an Introduction

• ISO 14155 – the standard explained

• Use of the MEDDEV 2.7 – Guidelines on Medical Devices: Clinical Evaluation

• Clinical Strategy outline

• Writing a clinical evaluation report – Literature route

• Introduction of management of Clinical trials

• Preparation and design of Clinical trials

• Integration of the procedures on Clinical Evaluation in your QMS

• Post Market Clinical Follow up

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Clinical Specialists

• Product development Managers and team members

• Product Managers

• Quality Managers and Regulatory Affairs Managers

• Anyone involved in the Clinical Evaluation of Medical Devices

The number of participants is maximized to nine to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of ISO 14155 and Medical Device Regulations.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

The objective of this course is to provide an overview of the preparation, design and management

aspects of clinical trials for medical devices. Upon completion of this course, attendees will have

an understanding of the unique challenges faced in clinical trials for medical devices, which will be

useful in the future development of device technology.

(17)

Introduction to Biocompatibility evaluation - a better understanding

Learning Objectives

On completion of the training, participants will be able to:

• Understand the applicable requirements of the Medical Device Regulations

• Decide when evaluation and testing of biological reactions is applicable

• Define how to evaluate biological safety issues as part of Risk management

• How to use the ISO 10993 series and other relevant information

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Introduction

• ISO 10933 series – the approach explained

• ISO 10933 part 1 – the Standard explained

• Biocompatibility evaluation – Integrated in the Design and development process

• When to start biocompatibility evaluation and how to manage the testing

• Biological safety strategy

• Challenges, roles and responsibilities of sponsors and investigators

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Product development Managers and team members

• Product Managers

• Quality Managers and Regulatory Affairs Managers

• Anyone involved in the design and development of Medical Devices

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Evaluation of biological safety issues is necessary to demonstrate safety of your medical devices

when it comes into contact with the human body. Safety issues during development, production

and use of the medical are to be detected and managed. It is explained how biocompatibility

evaluation can be handled in an effective and efficient way.

(18)

Medical Devices Process validation - IQ/OQ/PQ

Learning Objectives

On completion of the training, participants will be able to:

• Understand and explain the concepts and value of process validation

• Understand and use the concepts of IQ/

OQ/PQ

• Define and make a Validation Master plan Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Process validation – introduction with a focus medical device requirements

• Which processes are to be validated?

• Concepts of IQ / OQ / PQ

• Installation Qualification in detail

• Operational Qualification in detail

• Performance Qualification in detail

• Prospective versus retrospective validation

• Validation Master plan

• When is re-validation needed?

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Product development Managers and team members

• Product Managers

• Quality Managers and Regulatory Affairs Managers

• Anyone involved in the design and development of Medical Devices

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of the quality management systems according ISO 13485

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

Process Validation is described as establishing that a process consistently produces a result or

product, meeting its predetermined requirements’. But how to achieve that? The concepts and use

of Installation Qualification and Performance Qualification are discussed and clarified.

(19)

Introduction to FDA 21 CFR 820 Quality System Regulations

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and use of 21 CFRR 820 as basis of Medical Device Regulations Worldwide

• Recognize the role and responsibilities of management, R&D, operations, and sales and support elements in an effective and well-run quality system

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Authority and scope of the FDA

• Introduction to 21 CR 820

• QSIT approach

• Documentation of a Quality Management System

• Responsibilities of Management

• Management of resources

• Product realization

• Measurement, Analysis and Improvement

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers

• Regulatory Affairs Managers

• Internal and external Auditors

• Anyone involved with the implementation of a quality system

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of quality management systems, e.g. ISO 9001 or ISO 13485

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

The one day course Introduction to the FDA Quality System Regulations for Medical Devices,

provides an overview of the purpose of the regulations and how to build and implement a quality

system that meets and exceeds the requirements of the regulation. The goal is to build a quality

system that becomes a business system that provides value beyond compliance with basic

regulations. Participants will gain an understanding of the value of a quality system as a key

element of a successful business model.

(20)

Introduction to FDA 21 CFR 11:

Electronic Records; Electronic Signatures

Learning Objectives

On completion of the training, participants will be able to:

• Understand the scope and meaning of 21 CFR 11 as a requirement for electronic records and signatures

• Recognize the role and responsibilities of management, R&D, operations, and sales and support elements in an effective and well-run 21 CFR 11 compliant system Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Introduction to 21 CR 11

• Explanation of Key Terms

• Closed Systems vs. Open Systems

• Documentation of the System

• Security of Data

• Auditability and Traceability

• Record Retention, Copies of Records

• Validation

• FDA Notification

• Integrating 21 CFR 11 into an overall 21 CFR 11 / ISO 13485 system

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers

• Regulatory Affairs Managers

• IT Personnel responsible for Quality and Operations computer systems

• Internal and external Auditors

• Anyone involved with the implementation of a quality system

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of computer systems and quality management systems, e.g. 21 CFR 820, ISO 9001 or ISO 13485

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

More and more companies are choosing to go to ‘paperless’ systems for recording and preserving critical quality documents. However, many are unaware that FDA has specific requirements for electronic records and signatures. The one day course Introduction to the FDA 21 CFR 11:

Electronic Records; Electronic Signatures, provides an overview of the purpose of the regulations

and how to establish and implement an electronic record system that meets the requirements of

the regulations. Using real world examples, the goal is to explain in layman’s terms the meaning

of this very specific set of regulations to enable participants to better ensure that new or existing

electronic record systems meet the FDA requirements.

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FDA’s 510(k) & PMA submissions - Explained in detail

Learning Objectives

On completion of the training, participants will be able to:

• Understand the US FDA device classification process

• Understand the US FDA submission and approval process

• Understand how FDA uses Guidance Documents and Recognized Consensus Standards

• Determine a device classification

• Identify Submission documentation requirements

• The evolving role of Clinical Data

• Current status of changes to the 510(k) process

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• US Food Drug and Cosmetic Act

• Device classifications

• The difference between a 510(k) and a

• Using FDA Guidance DocumentsPMA

• Role and importance of Risk Management

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management, Regulatory Affairs Managers and Quality Managers

• Design, Development, Manufacturing and Marketing Managers

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course but participants will benefit from a basic knowledge of the Medical Device Regulations in the US.

Duration

2 days, including refreshments, lunch diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

To provide participants with the knowledge to assist their companies in 1) understanding the US

FDA medical device regulatory approval process, 2) developing a regulatory strategy, 3) preparing

a submission to FDA.

(22)

FDA’s Pre-IDE process - Explained in detail

Learning Objectives

On completion of the training, participants will be able to:

• Understand the purpose and intent of the pre-IDE process

• Prepare and submit a pre-IDE package

• Attend a face-to-face pre-IDE meeting with US FDA

• Follow-up with action items to the regulatory pathway following feedback from FDA

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Overview of the pre-IDE process, why is it there, what is its purpose

• The different stages of pre-IDE

• Format of a pre-IDE package, what FDA expects to see

• What questions to ask in a submssion

• Summarizing a clinical protocol

• How to meet with FDA, who should attend, what to say, what not to say

• Follow-up – what to do next

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Regulatory Affairs Managers

• Clinical Managers

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of FDA Regulatory processes.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

This course is intended to provide and overview of the FDA pre-IDE process and how it can be

used by medical device manufacturers to speed up the submission and approval process.

(23)

Introduction to SOR/98-282 Canadian Medical Device Regulations - A better understanding

Learning Objectives

On completion of the training, participants will be able to:

• Explain the Canadian Medical Device Regulations and Medical Devices Conformity Assessment System

• Role of Health Canada

• Understand the contents and application of the Canadian Medical Device Regulations

• Classify Medical Devices according Canadian Medical Device Regulations

• Understand and apply Medical Device submissions to Health Canada

• Understand the notification of changes and Mandatory Problem reporting Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Canadian Medical Devices Conformity Assessment System – an introduction

• Application of the Medical Device Regulations

• Medical Device Regulations explained in detail

• Classification of Medical Devices, including similarities and differences with European MD Regulations

• Establishment Licensing

• Medical Device Licensing

• Notification of changes

• Mandatory problem reporting

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Senior Management

• Quality Managers and Regulatory Affairs Managers

• Internal and external Auditors

• Anyone involved with the implementation of the Canadian Medical Devices Regulations The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course.

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided on a USB stick.

Course Description

To provide a basic understanding of the landscape of the Medical Device Regulations in

Canada. Participants will gain knowledge of the requirements of the Canadian Medical

Device Regulations (CMDR) and the approach of Health Canada to the Canadian

Medical Devices Conformity Assessment System (CMDCAS). The current version of the

SOR/98-282 CMDR is used as basis for this course.

(24)

Design control for a Medical Device Manufacturer - A comprehensive model

Learning Objectives

On completion of the training, participants will be able to:

• Determine the requirements of ISO 13485 for the product development process

• Divide the product development process in particle phases, including phase reviews

• Tune input- and output requirements

• Determine requirements for verification and validation

• Determine the required Design and Technical Documentation

Examination or testing

During the course cases are used to verify the gained knowledge.

Program overview

• Medical Device Regulations – Role of Essential Requirements for Design Control

• Design & development requirements of ISO 13485

• Design File and Technical Documentation for assuring compliance to Regulatory Requirements

• Design planning, Design Controls and Phases

• Traceability of requirements

• Verification and Validation

• Clinical evaluation

• Control of Design changes, including Notification to Competent Authorities

• Questions & Answers

• Evaluation of the course and Closing

Who should attend

• Product development Managers and team members

• Product Managers

• Quality Managers and Regulatory Affairs Managers

• Anyone involved in the design and development of Medical Devices

The number of participants is maximized to eight to provide a stimulating and practical working environment.

Level

There is no prerequisite from this course but participants will benefit from a basic knowledge of the quality management systems ISO 13485.

Duration

2 days, including refreshment, lunches, diner and overnight stay.

Training material

Course notes are provided on a USB stick.

Course Description

You are involved in the product development process for medical devices and have to implement the requirements of ISO 13485. Does the Quality Management System support your organisation in designing a safe and functional medical device?

Does your product development process lead to the Design and Technical Documentation to

support your compliance claim with Medical Device Regulations? Answers will be provided.

(25)

Electrical basic safety according to IEC 60601-1 3rd edition explained in detail

Learning Objectives

On completion of the training, participants will be able to:

• Understand the electrical safety terms and techniques

• Understand the requirements of the applicable (collateral) standards for the product development process

• Understand how to prove the electrical safety of a medical device

• Understand the requirements for risk assessment and verification and validation

• Understand the required design and technical documentation

Examination or testing

During the course cases are used to verify the gained knowledge and skills

Program overview

• Introduction to medical electrical systems and - equipment classifications

• Electrical hazards and – safety overview and the applicable standards

• How to proved electrical safety compliance (according to the applicable standards)

• Determine the essential performance

• Determine the applicable analyses and tests

• Cases to perform a risk analysis and electrical safety tests

• Establish the design and technical documentation records

Who should attend

• Quality Managers

• Anyone responsible for the technical design and compliance of medical electrical systems and – equipment The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course; a basic knowledge of basic safety and essential performance of medical electrical equipment is an advantage

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided.

Course Description

To explain in detail the electrical safety and essential performances compliance process. The focus will be on the determination of the applicable product specifications and test requirements.

During the course the requirements of the reference IEC 60601-1 and the role of the related particular

and collateral standards will be discussed and explained. Participants will gain an awareness of the

electrical safety and essential performance compliance process including the extended role of Risk

assessment.

(26)

Radiation (Incl. EMC) basic safety according to IEC 60601-1 3rd edition and IEC 60601-1-2 explained in detail

Course Description

To provide insight in the Radiation & EMC safety compliance process, explaining the requirements of the IEC 60601-1 and the IEC 60601-1-2 standards in detail.

The characterization of the radiation aspects of the product, risk assessment, and determination of the applicable product specification and test requirements will be discussed. In addition, it will be explained how to set up the final reporting and the Technical Report Forms.

Learning Objectives

On completion of the training, participants will be able to:

• Understand the Radiation and EMC safety terms and techniques

• Understand the requirements of the applicable (collateral) standards for the product development process

• Understand how to proved the Radiation and EMC safety of a medical device

• Understand the requirements for risk assessment and verification and validation

• Understand the required design and technical documentation

Examination or testing

During the course cases are used to verify the gained knowledge and skills

Program overview

• Introduction to medical electrical systems and - equipment classifications

• Radiation and EMC hazards and – safety overview and the applicable standards

• How to proved Radiation and EMC safety compliance (according to the applicable standards)

• Determine the essential performance

• Determine the applicable analysis and tests

• Cases to perform a risk analysis and electrical safety tests

• Establish the design and technical documentation records

• Questions & Answers

Who should attend

• Quality Managers

• Anyone responsible for the technical design and compliance of medical electrical systems and – equipment The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course; a basic knowledge of basic safety and essential performance of medical electrical equipment is an advantage

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided.

(27)

Mechanical- and basic safety according to IEC 60601-1 3rd edition explained in detail

Course Description

During the course the requirements of the reference IEC 60601-1 and related standards are discussed and explained, to provide a detailed understanding of the mechanical and other basic safety compliance processes.

Insight will be provided in the mechanical and other basic safety aspects of the production, risk assessment, and the applicable product specification and test requirements. In addition, it will be explained how to set up the final reporting and Technical Report Forms.

Learning Objectives

On completion of the training, participants will be able to:

• Understand the mechanical and other basic safety terms and techniques

• Understand the requirements of the applicable (collateral) standards for the product development process

• Understand how to proved the mechanical and other basic safety of a medical device

• Understand the requirements for risk assessment and verification and validation

• Understand the required design and technical documentation

Examination or testing

During the course cases are used to verify the gained knowledge and skills

Program overview

• Introduction to medical electrical systems and - equipment classifications

• mechanical and other basic hazards and – safety overview and the applicable standards

• How to proved mechanical and other basic safety compliance (according to the applicable standards)

• Determine the essential performance

• RoHS and environmental regulations

• Determine the applicable analysis and tests

• Cases to perform a risk analysis and mechanical and other basic safety tests

Who should attend

• Quality Managers

• Anyone responsible for the technical design and compliance of medical electrical systems and – equipment The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course; a basic knowledge of basic safety and essential performance of medical electrical equipment is an advantage

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided.

(28)

Software requirements according to IEC 60601-1 clause 14 3rd edition and IEC 62304 explained in detail

Course Description

During the course the requirements in the IEC 60601-1 and the IEC 62304 will be discussed and explained, to provide a detailed understanding of the software safety compliance process.

Insight will be provided in the characterization of the software requirements aspects of the product, risk assessment regard to software verification and validation aspects, determination of the

applicable product specification and test requirements. In addition, it will be discussed how to set up the final reporting and Technical Report Forms.

Learning Objectives

On completion of the training, participants will be able to:

• Understand the software requirement terms and techniques

• Understand the requirements of the applicable (collateral) standards for the product development process

• Understand how to proved the software verification and validation of a medical device

• Understand the requirements for risk assessment and software safety

• Understand the required design and technical documentation

Examination or testing

During the course cases are used to verify the gained knowledge and skills

Program overview

• Software systems and classifications

• Software requirements overview and the applicable standards

• How to proved software verification and validation compliance (according to the applicable standards)

• Determine the essential performance

• Data privacy and security

• Determine the applicable analysis and tests

• Cases to perform a risk analysis and software safety tests

• Establish the design and technical documentation records

Who should attend

• Quality Managers

• Anyone responsible for the technical design and compliance of medical software systems

The number of participants is maximized to twelve to provide a stimulating and practical working environment.

Level

There is no prerequisite for this course; a basic knowledge of basic safety and essential performance of medical electrical equipment is an advantage

Duration

1 day, including refreshments and lunch.

Training material

Course notes are provided.

References

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