Computer and Information Systems Managers
(O*NET Occupation 11-3021.00)
Computer and Information Systems Managers “plan, direct, or coordinate activities in such fields as
electronic data processing, information systems, systems analysis, and computer programming.” Most
have at least a bachelor’s degree and are paid well. There are about 43,000 people in these jobs today
in California, and these jobs are expected to grow about 3% over the next 2 years. There is roughly one
person in this job for every 5 in all Primary ICT occupations. When these jobs are posted online, about 1
in 3 have completely unique job titles, and even jobs with the same titles have different descriptions.
Generally, look for the word manager in combination with some ICT related technical or operational
term. Wanted reported more than 11,000 online postings for these jobs in California in Q1 2011.
Community colleges don’t develop credentials specifically for
this job. However, many students with bachelor’s or master’s
degrees take ICT related courses at community colleges to
develop technical knowledge and skills and keep up with
rapidly changing technologies, so they can be successful in
these roles. All community college ICT students can expect to
work with and for people in these roles and should
understand them. These are positions to grow into with
experience, and community colleges can help prepare students for pathways that lead to these jobs.
EMSI Data
Online Education and Experience Levels in Q1 2011 via Monster.com
Following are the education and experience levels sought for these positions across all Monster.com
online job postings in the first quarter of 2011 for California.
Online Job Postings via Wanted.com
Following are the total number of job postings, the different number of job titles and top 10 job titles
within this occupation for all online job postings at all online job posting boards, recruiter websites and
corporate websites accessible to Wanted.com in the first quarter of 2011 for California.
Knowledge
Knowledge refers to organized sets of principles and facts applying in general domains (e.g., knowledge
of principles and methods for moving people or goods by air). Source:
O*NET Resource Center
Q1 2011/SOC Title Data 1. State of California 2. Sacramento-Arden-Arcade-Roseville CA MSA
3. San Francisco-Oakland-Fremont CA MSA
4. Los Angeles-Long Beach-Santa Ana, CA
MSA
5. San Diego-Carlsbad-San Marcos CA MSA
6. San Jose-Sunnyvale-Santa Clara CA MSA
7. “Rest of California” (State minus the 5
named MSAs) Total Job Postings 11,440 394 3,700 3,378 1,035 1,719 1,214
# of Different Job Titles 4,227 165 1,690 1,371 311 892 486
Top Job Title #1 Name IT Manager Service Program Manager Program Manager IT Manager NGEN Senior Program Manager
Program Manager Manager of Broadcast IT Services
Top Job Title #1 Count 172 16 44 38 53 40 83
Top Job Title #2 Name Program Manager IT Manager Director of Information Technology
IT Program Manager Vice President: Information Services
Sr Manager Buyer Engagement Quality
IT Manager
Top Job Title #2 Count 169 16 27 37 29 21 68
Top Job Title #3 Name IT Program Manager Program Manager Service Program Manager SAP Service Delivery Manager
SVP, Information Technology
Service Program Manager IT Program Manager
Top Job Title #3 Count 118 10 27 30 25 19 37
Top Job Title #4 Name Service Program Manager
Mgr Programs 3 IT Program Manager Technical Program Manager
Mgr Field Engineering JICO Svcs 3
IT Manager Program Manager
Top Job Title #4 Count 93 10 27 27 24 19 30
Top Job Title #5 Name Manager of Broadcast IT Services
Director Of Technology AT&T Sr Network Integration Manager
Program Manager Mgr Programs 3 Web OS / Connected Devices Manager - Desktop Organization
Technical Delivery Manager
Top Job Title #5 Count 83 9 25 27 20 18 25
Top Job Title #6 Name Senior Program Manager IT Manager - Batch Operations
Vice President of Software Engineering SaaS, Finance Product Information Integration Manager Manager, Technical Services Information Systems
Sr Program Manager, Airborne ISR
Director, Compliance Office
Top Job Title #6 Count 65 8 24 23 19 13 21
Top Job Title #7 Name Director Of Technology IT Manager Batch Operations
Financial Systems Manager
Director Of IT Program Manager VICE PRESIDENT OF TECHNOLOGY
Sr Mgr Information Systems
Top Job Title #7 Count 58 8 24 22 18 13 19
Top Job Title #8 Name NGEN Senior Program Manager
IT Program Manager Senior Program Manager Systems Validation Senior Consultant - Health Sciences
Mgr Field Engineering Svcs 3
Senior Program Manager Business Performance Sr Mgr
Top Job Title #8 Count 54 7 24 22 17 11 18
Top Job Title #9 Name Director of Information Technology
IV&V Manager Global Support Manager Data Warehouse Manager
IT Manager CTO Chief Technology Officer
Senior Program Manager
Top Job Title #9 Count 53 7 22 21 16 10 15
Top Job Title #10 Name Mgr Programs 3 Logistics Program Manager
VP of Engineering Software Java CTO Manager Media 2.0 Beans Flex
IT Director Chief Information Officer Sr Professional Services Mgr
Disaster Recovery Project Manager
Top Job Title #10 Count 42 6 22 21 13 10 14
WANTED.COM AGGREGATION OF ONLINE JOB LISTINGS - 1st QUARTER 2011
11-3021.00 Computer and Information Systems Managers
Knowledge Importance Imp (0-100) Level
Lvl (0-100)
Computers and Electronics Very Important 88 Expert 81 Customer and Personal Service Important 72 Advanced 73 Administration and Management Very Important 76 Advanced 69 Mathematics Somewhat Important 47 Advanced 62 English Language Important 60 Advanced 62 Clerical Somewhat Important 39 Advanced 59 Telecommunications Important 54 Advanced 59 Production and Processing Important 61 Advanced 58 Personnel and Human Resources Important 57 Advanced 58 Education and Training Somewhat Important 34 Advanced 55 Economics and Accounting Important 52 Advanced 51 Sales and Marketing Somewhat Important 25 Intermediate 44 Communications and Media Somewhat Important 36 Intermediate 41 Design Somewhat Important 33 Intermediate 36 Engineering and Technology Somewhat Important 42 Intermediate 35 Public Safety and Security Somewhat Important 29 Intermediate 35 Psychology Somewhat Important 28 Intermediate 29 Mechanical Not Important 20 Intermediate 25 Law and Government Not Important 21 Basic 20 Transportation Not Important 21 Basic 20 Sociology and Anthropology Not Important 12 Basic 14 Therapy and Counseling Not Important 12 Basic 14 Building and Construction Not Important 9 Basic 13 Medicine and Dentistry Not Important 12 Basic 12 Geography Not Important 10 Basic 11
Knowledge Importance Imp (0-100) Level
Lvl (0-100)
Physics Not Important 8 Basic 9 Chemistry Not Important 7 Basic 8 Biology Not Important 6 Basic 7 Foreign Language Not Important 6 Basic 6 Philosophy and Theology Not Important 5 Basic 6 Fine Arts Not Important 1 Basic 4 History and Archeology Not Important 1 Basic 1 Food Production Not Important 0 Basic 0
Source: U.S. Department of Labor / Employment and Training Administration, O*NET database version 13.
Skills
Skills refer to developed capacities that facilitate the more rapid acquisition of knowledge or the
performance of activities (e.g., determining what is causing an operating error and deciding what to do
about it). Source:
O*NET Resource Center
Skill Importance Imp (0-100) Level Lvl (0-100)
Monitoring Important 69 Advanced 66 Systems Analysis Very Important 75 Advanced 63 Speaking Important 72 Advanced 63 Systems Evaluation Important 66 Advanced 63 Time Management Important 66 Advanced 63 Active Learning Important 66 Advanced 61 Active Listening Very Important 75 Advanced 61
Skill Importance Imp (0-100) Level Lvl (0-100)
Critical Thinking Very Important 78 Advanced 61 Judgment and Decision Making Very Important 75 Advanced 61 Management of Personnel Resources Very Important 75 Advanced 61 Reading Comprehension Important 72 Advanced 61 Management of Financial Resources Important 50 Advanced 59 Writing Important 69 Advanced 59 Coordination Important 72 Advanced 57 Management of Material Resources Important 50 Advanced 55 Social Perceptiveness Important 69 Advanced 55 Persuasion Important 56 Advanced 55 Complex Problem Solving Important 66 Advanced 55 Instructing Important 56 Advanced 54 Learning Strategies Important 60 Advanced 52 Programming Important 50 Advanced 50 Service Orientation Important 56 Advanced 50 Mathematics Important 60 Advanced 50
Operation Monitoring Somewhat
Important 44 Advanced 50
Equipment Selection Somewhat
Important 44
Intermedia
te 48
Quality Control Analysis Important 50 Intermedia
te 48
Negotiation Important 53 Intermedia
te 48
Troubleshooting Somewhat
Important 38
Intermedia
te 45
Operation and Control Somewhat
Important 38
Intermedia
te 45
Operations Analysis Somewhat
Important 35
Intermedia
te 41
Technology Design Somewhat
Important 35
Intermedia
te 36
Repairing Somewhat
Important 28
Intermedia
te 30
Equipment Maintenance Somewhat
Important 25
Intermedia
te 30
Installation Not Important 10 Basic 13 Science Not Important 3 Basic 2
Source: U.S. Department of Labor / Employment and Training Administration, O*NET database version 13.
Ability
Abilities refers to enduring attributes of the individual that influence performance (e.g., the ability to
come up with a number of ideas about a topic). Source:
O*NET Resource Center
Ability Importance Imp (0-100) Level Lvl (0-100)
Oral Comprehension Very Important 75 Advanced 66 Oral Expression Very Important 75 Advanced 64 Written Comprehension Very Important 75 Advanced 64 Problem Sensitivity Important 72 Advanced 63 Deductive Reasoning Important 69 Advanced 63 Written Expression Important 69 Advanced 61 Originality Important 66 Advanced 61 Inductive Reasoning Important 69 Advanced 59 Near Vision Important 66 Advanced 59 Fluency of Ideas Important 66 Advanced 57 Information Ordering Important 66 Advanced 57 Category Flexibility Important 60 Advanced 55 Number Facility Important 53 Advanced 55 Visualization Important 60 Advanced 54 Flexibility of Closure Important 56 Advanced 50 Mathematical Reasoning Important 56 Advanced 50 Speech Clarity Important 72 Advanced 50
Far Vision Somewhat
Important 47 Intermediate 48 Speech Recognition Important 72 Intermediate 48 Selective Attention Important 66 Intermediate 46 Perceptual Speed Important 60 Intermediate 45
Speed of Closure Somewhat
Important 47 Intermediate 45
Memorization Somewhat
Ability Importance Imp (0-100) Level Lvl (0-100)
Finger Dexterity Somewhat
Important 47 Intermediate 43
Visual Color Discrimination Somewhat
Important 38 Intermediate 43
Control Precision Somewhat
Important 41 Intermediate 41
Time Sharing Somewhat
Important 47 Intermediate 39
Arm-Hand Steadiness Somewhat
Important 38 Intermediate 34
Manual Dexterity Somewhat
Important 41 Intermediate 30
Depth Perception Somewhat
Important 38 Intermediate 29
Hearing Sensitivity Somewhat
Important 31 Intermediate 29
Auditory Attention Somewhat
Important 28 Intermediate 27
Wrist-Finger Speed Somewhat
Important 25 Intermediate 27
Response Orientation Somewhat
Important 25 Basic 21
Reaction Time Not Important 22 Basic 20
Multilimb Coordination Somewhat
Important 28 Basic 20
Rate Control Not Important 22 Basic 16 Trunk Strength Not Important 6 Basic 7 Spatial Orientation Not Important 3 Basic 2 Glare Sensitivity Not Important 0 Basic 0 Explosive Strength Not Important 0 Basic 0 Gross Body Equilibrium Not Important 0 Basic 0 Dynamic Strength Not Important 0 Basic 0
Stamina Not Important 0 Basic 0
Speed of Limb Movement Not Important 0 Basic 0 Sound Localization Not Important 0 Basic 0 Peripheral Vision Not Important 0 Basic 0 Dynamic Flexibility Not Important 0 Basic 0 Night Vision Not Important 0 Basic 0 Extent Flexibility Not Important 0 Basic 0 Gross Body Coordination Not Important 0 Basic 0 Static Strength Not Important 0 Basic 0
