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RELIABILITY | RESILIENCE | SECURITY

Align Train the Trainer

Workshop

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RELIABILITY | RESILIENCE | SECURITY 2

Regional Entity Requesting Access and Pre-Launch Provisioning

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RELIABILITY | RESILIENCE | SECURITY 3

All Align users MUST have an ERO Portal Account

Set up ERO Portal Account:

o Navigate to https://eroportal.nerc.net.

o Select “Register” in the upper left-hand corner. o Complete the registration form and click “Submit.”

Verify ERO Portal Account:

o Navigate to https://eroportal.nerc.net.

o Select “Sign In” in the upper left-hand corner.

o Enter your credentials to confirm access to ERO Portal.

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RELIABILITY | RESILIENCE | SECURITY 4

Pre-Launch Provisioning

Requesting Align Access

 Prior to go-live, NERC will request information from regions via user

signup/import document:

o List of Users

o Access Levels for each User

Account Setup

 NERC will set up accounts and notify Regions.

Account and Access Verification

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RELIABILITY | RESILIENCE | SECURITY 5

Setting up an ERO Portal Account Start a New Registration

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RELIABILITY | RESILIENCE | SECURITY 6

Setting up an ERO Portal Account Provide Email and Username

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RELIABILITY | RESILIENCE | SECURITY 7

Setting up an ERO Portal Account Complete Registration

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RELIABILITY | RESILIENCE | SECURITY 8

Setting up an ERO Portal Account Confirm Email Address

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RELIABILITY | RESILIENCE | SECURITY 9

Setting up an ERO Portal Account Re-directed to Login

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RELIABILITY | RESILIENCE | SECURITY 10

Setting up an ERO Portal Account Setup DUO

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RELIABILITY | RESILIENCE | SECURITY 11

Setting up an ERO Portal Account Add Your Device

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RELIABILITY | RESILIENCE | SECURITY 12

Setting up an ERO Portal Account Specify Device Type

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RELIABILITY | RESILIENCE | SECURITY 13

Setting up an ERO Portal Account Install DUO App

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RELIABILITY | RESILIENCE | SECURITY 14

Setting up an ERO Portal Account Active DUO

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RELIABILITY | RESILIENCE | SECURITY 15

Setting up an ERO Portal Account DUO Setup is Complete

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RELIABILITY | RESILIENCE | SECURITY 16

Setting up an ERO Portal Account Complete ERO Portal Profile

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RELIABILITY | RESILIENCE | SECURITY 17

Setting up an ERO Portal Account Complete Address Section

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RELIABILITY | RESILIENCE | SECURITY 18

Setting up an ERO Portal Account Complete Company Section

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RELIABILITY | RESILIENCE | SECURITY 19

Setting up an ERO Portal Account Setup Security Questions & Answers

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RELIABILITY | RESILIENCE | SECURITY 20

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RELIABILITY | RESILIENCE | SECURITY 21

Verify ERO Portal Account Login

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Verify ERO Portal Account External Stakeholder or NERC Staff?

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RELIABILITY | RESILIENCE | SECURITY 23

Verify ERO Portal Account Sign In

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RELIABILITY | RESILIENCE | SECURITY 24

Verify ERO Portal Account DUO Authentication Prompt

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RELIABILITY | RESILIENCE | SECURITY 25

Verify ERO Portal Account Successfully Logged In

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RELIABILITY | RESILIENCE | SECURITY 26

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RELIABILITY | ACCOUNTABILITY 27

Request Align Access

 User submits an ERO-Enterprise Help Desk Ticket  (https:/erohelpdesk.nerc.net)

Request Access – Regional Entity

Service

Region Align Access

Description

Specify Access Level(s)

o Basic Access o Submitter Access

o Preliminary Screener Access o PNC Reviewer Access

o Enforcement Access o Report Writer Access

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RELIABILITY | ACCOUNTABILITY 28

By default, all users will be given Basic Access, which means they can view and edit regional data.

Here are five additional levels of access that can be granted.

• Submitter - Can Submit a Finding to be Screened

• Screener - Can Perform a Preliminary Screen

• Reviewer - Can send a PNC to Enforcement and Process Mitigations?

• Enforcement - Can Process an Enforcement Action to Closure

• Report Writer - Can create custom Business Objects reports

The additional levels are additive, so you can set up user accounts based on how your company functions.

Align Access Levels

EXAMPLE 1 Submitter Screener Reviewer Enforcement Report Writer

Auditor YES

Junior Compliance Engineer YES

Senior Compliance Engineer YES

Attorney YES

Data Analyst YES

EXAMPLE 2 Submitter Screener Reviewer Enforcement Report Writer

Compliance Professional YES YES YES YES Enforcement Professional YES YES YES YES

EXAMPLE 3 Submitter Screener Reviewer Enforcement Report Writer

Auditor YES

Compliance Professional YES YES YES

RAPA Engineer YES

Enforcement Attorney YES YES General Counsel

Question: Why does the General Counsel have no access? What about the RAPA Engineer?

Answer: Both will also have Basic Access (all users will have Basic Access). This will let them see and edit, but not act on, items in the system. So for example, the General Counsel might want to see status, but not actually act on items in workflow processing. Or the RAPA Engineer might add information about Risk, Root Cause, and Extent of Condition; but not actually finalize those items and move a violation to the Enforcement stage.

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RELIABILITY | ACCOUNTABILITY 29

Access Descriptions

Account Access Levels

Basic Access

o Can log into Align, see all Region items in process, and make changes. o Every Regional User must have this level of access

Additional Access Levels

o Submitter Access (able to create Findings)

o Preliminary Screener Access (able to Pass or Fail a PNC in preliminary screening) o PNC Reviewer Access (able to move from PNC phase to EA phase)

o Enforcement Access (able to process EAs)

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RELIABILITY | ACCOUNTABILITY 30

Access Approval

 Region approves and routes request to NERC Functional Admin (NERC FA).

Account Setup

 NERC FA sets up account and requested access in Align.  NERC FA routes request back to Region.

Access Verification

 Region verifies user has desired access and closes Request.

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RELIABILITY | ACCOUNTABILITY 31

Training Environment Access

Align Training URLs:

o https://nerc-trn.bwise.net/bwisethis url will take you through SSO and you will login with your

Windows credentials.

o https://nerc-trn.bwise.net/bwise/loginthis will take you to the Align login where you can use the

TestI D’s that were created by Functional Administrator.

o Example Test IDs:

o NCR99999 Editor 1 o WECC Editor 2 o ERO Editor 1

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RELIABILITY | ACCOUNTABILITY 32

References

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