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Product Content Services

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(1)

STRATEGIZE

FOR SUCCESS

DESIGN

FOR QUALITY

INTERACT

FOR RESULTS

INTEGRATE

FOR EFFICIENCY

SUSTAIN

FOR THE FUTURE

Product Content Services

CODIF YD PROVIDES ITS CLIENTS

WITH COMPREHENSIVE, END-TO-END

PRODUC T CONTENT SERVICES.

(2)

Codifyd is the leading provider of product content solutions. Our technology-enabled

consulting services and cloud-based solutions enable distributors, manufacturers, and

retailers to design, deliver, integrate and sustain high-quality product content. This

allows your organization to increase revenue, speed up time to market, gain competitive

advantage, and reduce costs.

PRODUCT CONTENT SERVICES

Product Content Strategy Data Governance Merchandising Strategy

STRATEGIZE

INTERACT

Site Search Web Analytics SEO/SEM

SUSTAIN

Content Design Training Customer Team Enablement Software Training

DESIGN

SKU Build MDM Taxonomy & Attribute Design Product Content Sourcing

INTEGRATE

PIM/MDM Data Quality Site Search Engine

(3)

Codifyd helps you develop and implement strategies that optimize

the end-to-end lifecycle of your product content to dramatically

convert shoppers to buyers. Our approach is to intimately

understand your business objectives and form a solid foundation

for product content that meets current and future business needs.

DATA GOVERNANCE

Content, specifically product content, has become one of the most important assets in today’s digital economy. Product content must be accurate, consistent, reliable, and accessible, and it must remain that way for years to come. Codifyd’s strategic data governance services ensure that you can sustain your gold product content long after the engagement is complete.

MERCHANDISING STRATEGY

A fundamental challenge all retailers face is to develop and deploy the most effective merchandising strategy. This includes selecting which goods and services to sell and pricing them appropriately for the intended market. Questions critical for success are “Which products are leaders that will increase traffic?” and “How should I lay out my website for each product category?” Codifyd’s merchandising strategy services answer these questions to ensure merchandising achieves your business objectives.

ORGANIZATIONAL CHANGE MANAGEMENT

Today’s business environment constantly changes and evolves, which means your people, processes, and product content also change and evolve. In order to stay competitive and survive, changes within your organization must be effectively and efficiently managed. Codifyd offers organizational change management services that enable you to achieve and maintain product content excellence in the face of dramatic change.

PRODUCT CONTENT STRATEGY

Organizations discover that when their product content is unique and rich (referred to as gold product content), they have higher rates of conversion, return, and customer satisfaction. Codifyd’s product content strategy services eliminate inconsistencies in product content and achieve a “single version of the truth” for each product. This allows your organization to deliver an intuitive and outstanding omni-channel customer experience.

TECHNOLOGY STRATEGY & EVALUATION

New technologies appear at an unprecedented rate. They provide a competitive edge for organizations that harness and capitalize on them and pose a threat to those that don’t. Codifyd’s technology strategy and evaluation services align current and emerging technologies with your business objectives, which help you create value and achieve competitive advantage.

STRATEGIZE

DESIGN

INTERACT

INTEGRATE

SUSTAIN

(4)

Product content is one of the most important aspects of increasing

customer satisfaction and, ultimately, driving web revenue. Product

content that is disorganized, confusing, poorly displayed, or

outdated has a negative impact on sales and the efficiency of your

organization. Codifyd’s product content design services create

high-quality models that make it easy for your customers to find

and understand your products.

DATA QUALITY DESIGN

Product data that can be quickly imported, organized, classified, and deployed in nearly any format saves your organization money and increases efficiency. Because product data is highly variable and often unwieldy, you need an efficient technological solution

that establishes and enforces data standards. Codifyd’s data quality design services offer software consulting and implementation from start to finish plus training and support that ensure your data is seamlessly integrated with current systems.

FACETED NAVIGATION DESIGN

Every business seeks ways to make it easy for customers to find desired products and browse for new ones. Faceted navigation presents an organized, easy-to-understand guide that allows customers to

filter through large groups of products. Codifyd’s faceted navigation design services ensure your customers can quickly and easily narrow down and isolate the exact products they need.

PRODUCT DATA SOURCING

Obtaining the most up-to-date product data directly from manufacturers is essential for high-quality product content and, ultimately, a good e-commerce website. Without it, you run the risk of selling products with outdated, incomplete, or inaccurate data. Codifyd’s product data sourcing services focus

on creating trusted relationships with your vendors to identify and collect the most recent manufacturer manuals, data sheets, and technical materials. This saves your organization time, increases efficiency, and ensures your data is current and accurate—key to driving sales.

RICH CONTENT DESIGN

Rich content has a big impact on conversion rates and sales. Faceted navigation optimized with clear, informative images and copy deliver a faster product findability experience—one filled with accuracy,

trust, and discovery. Codifyd’s rich content design services position you as a trusted authority by answering your customers’ key questions: what is it and what does it do?

SKU BUILD

Customers are hesitant to buy products when product data is vague, inaccurate, or incomplete. Properly classified and attributed SKUs filled with robust, accurate data means those SKUs are likelier to be

purchased. Codifyd’s SKU build services include a rigorous process of sourcing, building, QA’ing, and normalizing SKUs using the most up-to-date and accurate manufacturer source material.

TAXONOMY DESIGN

A taxonomy that is organized, complete, and easy to understand ensures customers can quickly and intuitively find the products they need. Without it, your website is likely to confuse customers and send them searching for products elsewhere.

Codifyd’s taxonomy design services focus on creating thorough, high-quality taxonomies that represent every product, which makes products easier to find, understand, and buy.

STRATEGIZE

DESIGN

INTERACT

INTEGRATE

SUSTAIN

(5)

Great digital interaction and experience is no longer something that

is simply nice to have—it’s a make-or-break point as consumers

increasingly search, source, and buy products online. Codifyd’s

user interaction services deliver invaluable metrics about customer

behaviors and preferences that increase traffic and convert customers.

SEO/SEM

There is clear value in optimizing your website’s content for search engines. Higher rankings in search results pages mean more traffic and, ultimately, more conversions and revenue. Codifyd’s SEO/SEM services focus on increasing your site’s SEO quality, forming link-building strategies, and providing valuable SEO analytics. Our SEM services include conversion tracking, forming keyword bidding strategies, and creating and managing paid search campaigns.

SITE SEARCH

If customers can’t find your products, they can’t buy them. Site search ensures your customers can easily find the most relevant products quickly, which leads to better conversion rates and increased sales. Codifyd’s site search services include creating redirects and synonyms, configuring search logic, using software to test product findability, monitoring results, recommending changes to product content, and consulting on long-term governance practices.

UX DESIGN

When you create, redesign, or re-optimize your website, you’re often met with competing opinions and costly redevelopment cycles. UX Design allows your organization to make strategic, data-driven decisions that focus on the features that matter and benchmark your site’s progress. Codifyd’s UX Design services include A/B testing, interface heat mapping, and scenario testing that give you the power to make informed decisions to improve your site’s overall user experience.

WEB ANALYTICS

Web analytics is a powerful resource for any business that runs an e-commerce website. Web analytics allow you to make strategic, data-driven decisions about your site’s structure, language, layout, and design—based directly off your customers’ specific behaviors and patterns. Codifyd’s web analytics services help you uncover meaningful data that reveals important trends about how customers use your site. This ultimately enables you to make strategic improvements that drive traffic and increase revenue.

STRATEGIZE

DESIGN

INTERACT

INTEGRATE

SUSTAIN

(6)

Downstream systems are dependent on high-quality product

content to deliver on their promise of value and good return on

investment. Codifyd’s integration services ensure there is a seamless

flow of high-quality product content among all systems within your IT

infrastructure.

DATA QUALITY

Product data that can be quickly imported, organized, classified, and deployed in nearly any format saves your organization money and increases efficiency. Using a simple technological solution, Codifyd’s data quality services include software installation, configuration, training, and support where we set up your servers, connect them with external systems, and ensure bad data stays out.

PIM/MDM

Implementing and maintaining PIM (product information management) and MDM (master data management) systems can be a challenge for many organizations. Without organized, clean accessible data that can easily be imported and updated, your company’s master data and product information deteriorates quickly and becomes prone to errors. Codifyd’s PIM/MDM services introduce a technological solution that includes implementing critical PIM/MDM tools.

SITE SEARCH ENGINE

Identifying, building, and implementing a custom, easy-to-use internal site search engine is essential for product findability. If customers can’t find your products, they can’t buy them. Codifyd’s site search engine services include consulting on, selecting, and implementing site search engines plus support and training for long-term use, management, and maintenance.

STRATEGIZE

DESIGN

INTERACT

INTEGRATE

(7)

Accurate and complete product content is undoubtedly a great

benefit to your organization, but in reality it’s only half the battle.

Training your employees on processes, procedures, applications,

and governance allows your organization to achieve product content

excellence and maintain gold product content now and in the future.

CONTENT DESIGN TRAINING

Understanding what makes for successful taxonomies, schemas, and product data is only beneficial if you can implement and enforce these principles for years to come. Whether you want to design and build your own data models or maintain what we’ve created for you, Codifyd’s content design training services deliver in-person, hands-on training that uses real-life examples and guided practice exercises.

CUSTOMER TEAM ENABLEMENT

Identifying, testing, and onboarding your own data management staff is a key component to a successful e-commerce website. If you don’t know where to look for employees, what to ask them, and how to test them, you run the risk of putting unqualified staff in charge of managing your data. Codifyd’s customer team enablement services allow you to quickly and efficiently build your own team and are based on our years of experience hiring a large data management staff.

SOFTWARE TRAINING

For clients using Codifyd’s proprietary software, we offer an introduction to the software’s primary features and functions. Using guided sessions and independent exercises, we teach you how to build and manipulate taxonomy, schema, and data that lead to product content excellence.

STRATEGIZE

DESIGN

INTERACT

INTEGRATE

SUSTAIN

800 W. Huron Suite 200 Chicago, IL 60642

codifyd.com

[email protected]

E T 312.243.1140 F 312.243.1154

For additional information about Codifyd’s Product Content Solutions,

please contact your Codifyd sales consultant.

References

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