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CASE MANAGEMENT
EDUCATION
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12TH ANNUAL
MARYLAND CHAPTER
CASE MANAGEMENT
CONFERENCE
SATURDAY, SEPTEMBER 27, 2014
BALTIMORE CONVENTION CENTER
BALTIMORE, MD
www.acmaweb.org/md
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CASE MANAGEMENT
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7:00 am – 8:00 am Registration & Networking Breakfast with Sponsors & Exhibitors
8:00 am – 8:15 am Welcome Announcements & Chapter Business Meeting
8:15 am – 9:15 am Keynote Address: ACMA and Case Management –
The Future of Your Professional Practice
9:15 am – 10:15 am Networking Break with Sponsors & Exhibitors
10:15 am – 11:15 am Session 2: Current Hot Topics in Case Management
11:15 am – 12:15 pm Networking Lunch with Sponsors & Exhibitors
12:15 pm – 1:15 pm Session 3A: Palliative Care: Why It Is Needed and
Why We Will Need More
Session 3B: Achieving Success Under Maryland’s New
Demonstration Waiver
1:15 pm – 1:45 pm Networking Break with Sponsors & Exhibitors
1:45 pm – 3:15 pm Session 4A: Ethical and Cultural Issues in a Health Care Setting
for Social Workers
Session 4B: Engaging Physicians in Utilization Management
3:15 pm – 3:30 pm Break
3:30 pm – 5:00 pm Session 5: Ethical and Cultural Issues in a Healthcare Setting for
Professionals in the Case Management Field
5:00 pm Closing Remarks
CONFERENCE SCHEDULE
SEPTEMBER 27, 2014
CHAPTER BOARD OF DIRECTORS &
ANNUAL CONFERENCE PLANNING COMMITTEE
President
Janan McElroy, RN, CPUR
Director, Case Management
Nanticoke Memorial Hospital
Seaford, DE
President-Elect
Jackie Dinterman, SW, MA, LSWA
Manager, Care Management
Frederick Memorial Hospital
Frederick, MD
Secretary
Jessica Snoots, LGSW
Case Manager
Frederick Memorial Hospital
Frederick, MD
Treasurer
Doris Greggs-McQuilkin, MA, BSN, RN
Case Management Appeals Specialist,
Case Management
George Washington University Hospital
Washington, DC
Members-at-Large
Celeste Daigre, RN, BSN, CCM
Manager, Case Management
Beebe Medical Center
Lewes, DE
Jacqueline Moore, LCSW-C, RN
Director, Case Management
University of Maryland St. Joseph Medical Center
Towson, MD
Margaret McMorrow, RN, BSN
Director, Case Management
Union Memorial Hospital
Millersville, MD
Membership Chair
Janet Blondo, MSW, LCSW-C, CMAC, ACM, CCM
Manager, Social Work
St. Agnes Hospital
Baltimore, MD
WE MAKE REGISTERING EASY!
S E S S I O N 1 ( K E Y N O T E A D D R E S S ) :
ACMA AND CASE MANAGEMENT -
THE FUTURE OF YOUR PROFESSIONAL PRACTICE
L. Greg Cunningham, MHA • CEO
American Case Management Association • Little Rock, AR
SESSION ABSTRACT: The last ten years have been a time of growth and increasing importance for the role of
nurses and social workers in health care. The case manager’s role will continue to evolve dramatically, and ACMA has become an important and active association both locally and nationally. Establishing ACMA and case management as a crucial partner in health care innovation is both of strategic and outcome orientation. Using the last ten years of ACMA’s national research data and the evident trends (staffing, structure, function and national policy), the CEO of our national association will share his vision concerning the changing health care/case management environment and the importance of ACMA’s strategies to both advocate for and support its members.
LEARNING OBJECTIVES:
1. Understand the history of the case management practice and ACMA
2. Describe national research based trends regarding historical and future case management practice 3. Correlate and compare individual and organizational preparation for future practice issues
S E S S I O N 2 :
CURRENT HOT TOPICS IN CASE MANAGEMENT
Ronald L. Hirsch, MD, FACP, CHCQM • Vice President, Regulations and Education
Accretive PAS • Chicago, IL
SESSION ABSTRACT: This session will occur two weeks before the 2015 IPPS Rule is set to take effect. The 2014 IPPS
Rule marked the introduction of the Two-Midnight Rule, which caused much frustration and confusion for case managers. In this session, the speaker will review the important aspects of the 2015 Rule, the lessons learned from the MAC Two-Midnight probe and explore other current topics that affect the daily work of case management professionals.
LEARNING OBJECTIVES:
1. Understand the 2015 IPPS Rule
2. Discuss key preparations for the resumption of medical necessity audits 3. Identify new developments in case management
S E S S I O N 3 A :
PALLIATIVE CARE: WHY IT IS NEEDED
AND WHY WE WILL NEED MORE
Michael A. Salvatore, MD, FACP • Physician Advisor
Case Management • Beebe Health Care • Lewes, DE
SESSION ABSTRACT:Attendees will discuss the ethics that require physicians to provide palliative care and the
process to establish ethical guidelines that can help families make difficult decisions. Through this, the session will explore the role of palliative care in not only reducing patient suffering, but improving family satisfaction.
LEARNING OBJECTIVES:
1. Explain the use of ethics to guide physician behavior
2. Understand the use of ethics to support acceptance of palliative care by families 3. Explore the use of MOLST form in palliative care
S E S S I O N 3 B :
ACHIEVING SUCCESS UNDER MARYLAND’S NEW
DEMONSTRATION WAIVER
Michael B. Robbins, MBA, FHFMA • Senior Vice President, Financial Policy & Advocacy
Maryland Hospital Association • Elkridge, MD
SESSION ABSTRACT: This session will provide an overview of Maryland’s new Medicare hospital waiver
and the key metrics to be monitored to ensure continuation of the waiver. The program will include an overview of the key quality-based programs that are part of the new demonstration, and how improved care management within the hospital, as well as with community-based providers, will ensure success in meeting the three-part aim requirements of the new waiver.
LEARNING OBJECTIVES:
1. Understand the key performance metrics under Maryland’s new waiver
2. Identify what role case managers can play in achieving their organization’s success under the new waiver
3. Share best practices with peers on programs that are already under way in Maryland’s hospitals to
WE MAKE REGISTERING EASY!
S E S S I O N 4 A :
ETHICAL AND CULTURAL ISSUES IN A HEALTHCARE
SETTING FOR SOCIAL WORKERS
Veronica E. Cruz, MSW, LCSW-C • Forensic Social Worker
Office of the Public Defender • Rockville, MD
SESSION ABSTRACT: This workshop will explore the numerous ethical and cultural issues that can arise
in a health care setting for social workers. The diverse and complex role of social workers within a health care setting will be explored. An emphasis will be placed on professional collaborations and maintaining authenticity when working within a treatment team. There will be an in-depth discussion of the Social Work Code of Ethics and some of the major principles of the Nursing Code of Ethics. Participants will be able to identify issues that can affect treatment delivery. Various issues will be explored including cultural differences, ethical dilemmas and moral dilemmas. An emphasis will be placed on best practice techniques for ethical decision-making, allowing participants to engage in a variety of different intervention techniques. This is an interactive workshop where case vignettes will be presented and participants will work in a group setting.
LEARNING OBJECTIVES:
1. Articulate the Social Work Code of Ethics and how it is used in a health care setting
2. Increase the understanding of various ethical decision making models that can be used
in a health care setting
3. Participants will be able to identify best practice techniques and relate it to one’s own
clinical setting
4. Explore the connection between cultural competency and effective treatment delivery
S E S S I O N 4 B :
ENGAGING PHYSICIANS IN UTILIZATION MANAGEMENT
Kevin Smothers, MD • Chief Medical Officer
Shady Grove Adventist Hospital • Rockville, MD
SESSION ABSTRACT: Case managers and physicians partnering together can help patients and
hospital systems negotiate the tremendous changes occurring in health care today. This session will discuss ways case management staff can engage physicians in the utilization management process, certifying the patient’s admission status, reducing readmissions, and increasing patient, physician and staff satisfaction.
LEARNING OBJECTIVES:
1. Describe at least one effective method to engage physicians in the care management process 2. Describe recent changes in health care that affect physician practice and engagement with
care management staff
3. Describe ways care management staff can partner with physicians to reduce readmissions
S E S S I O N 5 :
ETHICAL AND CULTURAL ISSUES IN A HEALTHCARE
SETTING FOR PROFESSIONALS IN THE CASE
MANAGEMENT FIELD
Veronica E. Cruz, MSW, LCSW-C • Forensic Social Worker
Office of the Public Defender • Rockville, MD
SESSION ABSTRACT: This workshop will explore the numerous ethical and cultural issues that can arise
in a health care setting. It will build on the information from Session 4A, but does not require attendance of that session as a pre-requisite. The diverse and complex role of a nurse case manager and social work case manager within a health care setting will be explored. An emphasis will be placed on the importance of professional collaborations. There will be a discussion on the code of ethics for the field of social work and nursing, exploring the similarities and differences among the two professions while encompassing a larger picture of the ethical and cultural issues both professions face and work on together. Participants will be able to identify issues that can affect treatment modalities, services, and client/practitioner differences. Issues explored will be: cultural differences, use of translators, ethical dilemmas , moral dilemmas and various ethical decision making models.
LEARNING OBJECTIVES:
1. Articulate the similarities and difference between the Social Work and Nursing Code of Ethics
2. Demonstrate an understanding of various ethical decision making models that can be used in a
health care setting
3. Explore the connection between cultural competency and effective treatment delivery
WE MAKE REGISTERING EASY!
IMPORTANT DATES
CONTINUING EDUCATION
Participants may earn up to the following continuing education (CE) hours:
7.2
Nursing Contact Hours (based on 50-minute hour)
6.0
Nursing Contact Hours (based on 60-minute hour)
6.0
Social Work Contact Hours
6.0 ACM™
This course meets the qualifications for 6.0 hours of continuing education credit for MFTs, LPCCs, LEPs, and/or LCSWs as required by the California Board of Behavioral Sciences (CEP #4591). ACMA is also a provider approved by the California Board of Registered Nursing (Provider Number CEP #15413) for 6.5 contact hours (7.2 CE in 50 minute states). The ACMA is also a recognized CE provider for nursing and social work in multiple other states including, but not limited to, FL, MN, KY, and TX. Conference attendees are responsible for verifying requirements of the applicable licensing board in their state.
TO REGISTER: Go to
www.acmaweb.org/md and click “Register.”
IMPORTANT: Please use
the attendee’s email address to register, as this is where all communication regarding
the event will be sent.
PAY: Pay online by credit
card or mail a check. If registering but paying
at a later time, select “pay by check” on the payment screen. Checks must include conference
and attendee name.
PLEASE NOTE:
Registration is incomplete until the final confirmation
screen is reached. Confirmation is automatically sent to the email address
used to register. There will be no refunds for canceled registrations; however, fees may be transferred to another
participant for the same event.
EARLY
REGISTRATION
DEADLINE
September 12LATE
REGISTRATION
BEGINS
September 13CHAPTER
CONFERENCE
DATE
September 27HOTEL
DISCOUNT
DEADLINE
September 12FOR MORE INFORMATION AND QUESTIONS, PLEASE CALL 501-907-2262.
ACMA MEMBER ...$60
ACMA MEMBER / GROUP** ...$54
NON-MEMBER ...$75
NON-MEMBER / GROUP** ...$68
STUDENT (ID REQUIRED) ...$65
MEMBERSHIP PACKAGE* ...$195
ACMA MEMBER ...$100
NON-MEMBER ...$125
STUDENT (ID REQUIRED) ...$65
MEMBERSHIP PACKAGE*: ...$235
EARLY REGISTRATION
ACMA must receive
payment and registration
by September 12, 2014.
REGISTRATION PRICING
LATE REGISTRATION
Registration and payment
received on or after
September 13, 2014.
* Includes 1-year ACMA & Chapter Membership. Membership application required. May not be combined with group discount.
** Group discount applies to 3 or more participants from the same organization. Registrations and payments must be submitted together and received by early registration deadline.
