Making Your Website Work For You
Best Practices in Content Marketing
Principal
Rick has 15 years of experience designing, optimizing and marketing websites.
Rick Whittington
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing
Inbound Marketing Manager
Winston manages strategy and execution of our roster of inbound marketing clients, including content marketing.
» Your website is more than just a “check-off” item on your
marketing list.
» Websites are often the single most untapped source of leads and
revenue.
» A website is a salesperson that never sleeps.
» Website leads cost your company 61% less than “traditional”
leads.
» Start thinking of your website as a profit center.
Why Use Your Website for Sales
and Marketing?
Best Practices in Content Marketing
Your Website Should
Generate Sales and
Business Opportunities
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•
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RickWhittington.com // 804.335.1477
The practice of online marketing by creating and sharing meaningful content that is
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing // What is Content Marketing?
RickWhittington.com // 804.335.1477
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing // What is Content Marketing?
» The best search engine visibility tactic out there.
» The safest search engine visibility tactic out there.
» People will find your products and services by searching the
web. Over 1 billion searches on Google each month.
Why content marketing?
RickWhittington.com // 804.335.1477
Google Searches
per month polyethylene tanks 6,600 14,800 underwater scanner 73 260 mining communications 320 1,600 biometric scanner 4,400 12,100 spinal implant 3,600 6,600» The best search engine visibility tactic out there.
» The safest search engine visibility tactic out there.
» People will find your products and services by searching the
web. Over 1 billion searches on Google each month.
» Global reach! Reach international prospects.
Why content marketing?
» Your customers appreciate transparency.
» Answers your prospects’ questions.
» Builds your trust and credibility.
» Encourages repeat visits to your website.
» Generates a massive amount of leads and business
opportunities.
Why content marketing?
RickWhittington.com // 804.335.1477
» Can be a competitive
advantage in many industries.
» Creates tools your marketing
and sales staff can use to close the sale.
Why content marketing?
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing
Case Study:
» Not getting customers from their website.
» Website was treated as an afterthought.
» There was no way to easily publish information.
Problems
» Started with a website
redesign last year.
» Committed to content
marketing by starting a blog.
» Met with their sales team
and asked them, “What
questions do your prospects ask you?”
Solution
RickWhittington.com // 804.335.1477
» Interviewed sales manager to get more information about
topics.
» Refined answers by a professional writer.
» Published blog posts on website.
» Promoted through newly-created social media profiles and
newsletter email.
Solution
» Website traffic up 20% since
January (2,700 new visitors per month)
Results
RickWhittington.com // 804.335.1477
» Website traffic up 20% since
January (2,700 new visitors per month)
» Sales leads up 77%
since January
Results
» Shortened sales cycle.
» Sales team use content in conversations and follow-up
emails.
» Distributors are better informed, and sales have improved
because they know more about the product advantages and applications.
Results
RickWhittington.com // 804.335.1477
RickWhittington.com // 804.335.1477
» People WILL read your blog if it’s written properly. » It’s critical that you define who your customers are.
» Write for your target customer. Answer their specific questions.
» Offer blog email subscription. Send blog posts to subscribers by email. » Send a blog digest to customers and prospects by email.
» Promote it on your social media profiles.
The Challenge:
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing // Overcoming Challenges
» Need a point person to write the blog and publish.
» Get everyone involved.
» Establish a schedule.
» Outsource to content marketing firm.
RickWhittington.com // 804.335.1477
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing // Overcoming Challenges
RickWhittington.com // 804.335.1477
Don’t Know What To Write
About.
» STEP 1: Interview your customer-facing staff. What do people ask
about?
» STEP 2: Make a list of topics, identify subject matter experts.
» STEP 3: Interview and outline key points.
» STEP 4: Write blog posts and put them on your website.
RickWhittington.com // 804.335.1477
Best Practices in Content Marketing // Overcoming Challenges
Don’t Know What To Write
About.
RickWhittington.com // 804.335.1477
Don’t Know What To Write
About.
The Challenge:
» Address the price of your product or service.
» Add your perspective to industry events or trends.
» Refute or address criticisms of your products or services.
» Film a product demonstration video.
How to Build a Library of
Great Content
RickWhittington.com // 804.335.1477
» Group 3-5 similar blog posts as a whitepaper.
» Record a video for YouTube summarizing a blog post that you
wrote (or vice versa).
» Turn a sales presentation into a guide or “one-sheeter” for
download.
» Write a webinar and turn it into a series of blog posts. Record the
webinar and make it available “on demand” on your website. Give the slides away on Slideshare.
Repurpose Your Content
Thank you.
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