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Universal Management Gateway 2000 Appliance

Release Notes

Version 1.0.3.5

March 5, 2012

This document outlines: 1 Update Instructions

2 Appliance Firmware Version Information 3 Features and Enhancements

4 Known Issues / Restrictions 5 Service Processor Support

===================================================================================

1 Update Instructions

=================================================================================== Please refer to your installer/user guide for detailed instructions on updating the Universal Management Gateway 2000 appliance.

In order to have features listed in this release available through DSView™ 4 management software, DSView™ 4 software version 4.0.0.76 or later and the Universal Management Gateway appliance plug-in version 1.0.3.5 are required.

Support for Trellis™ management software is not included in this version and will be provided in a future update.

===================================================================================

2 Appliance Firmware Version Information

=================================================================================== Product Version Universal Management Gateway 2000 appliance 1.0.3.5

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===================================================================================

3 Features and Enhancements

=================================================================================== Firmware Version 1.0.3.5 is an update to the initial release of the Universal Management Gateway 2000 appliance software.

Please refer to your installer/user guide for a detailed list of features supported by the Universal Management Gateway appliance.

Issue

 

Description

 

7415  

 

Inconsistent  display  of  Target  Status  in  the  DSView™  software  and  the  web  user  interface  

 

8108  

 

With  LDAP  pointing  at  root  AD  server,  unable  to  login  into  Universal  Management  Gateway  appliance  as  a  user  on  child  AD  server  

8133  

 

Target  Access  Rights  are  not  implemented  

8184   Appliance  authentication  leveraging  DSView™  software  credentials  is  not  supported   8192  

 

Targets  rights  are  not  applied  for  Outlets  and  Power  Distribution  Unit  (PDU)  targets  

8275  

 

Service  Processor  (SP)  Session:  Target  Sessions  Table  does  not  display  any  session  information  

 

8294  

 

Target  Groups  do  not  appear  in  the  Target  Access  List  for  Users  &  User  Groups  

8557  

 

There  is  an  occasional  user  interface  (UI)  hang-­‐up  with  an  endless  spinning  cursor  at  the  VGA  console.   8558  

 

PDU-­‐level  operations  should  not  be  presented  for  metered-­‐only  PDUs  

 

8562  

 

Factory  Default  caused  Service  Processor  service  issue  

 

8612  

 

Cannot  Create  User  After  Web  UI  Firmware  Upgrade  

 

8694  

 

SP  M1000E  Sensor  information  not  updated  after  Refresh  button  is  selected   8728  

 

Monitor  authentication  services  and  restart  if  stopped  

 

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===================================================================================

4 Known Issues / Restrictions

=================================================================================== This release contains the following known issues.

1. Only temperature sensors connected to Power Distribution Units (PDUs) are supported. Other sensor types such as Dry-Contact, airflow and humidity are not supported.

2. VGA Console:

a. The VGA console does not support the Universal Management Gateway appliance firmware upgrade feature. You can, however, use the firmware upgrade feature via the Universal Management Gateway Command Line Interface (CLI) console by logging in as an admin user and selecting Update Firmware from the menu.

3. DirectCommand:

a. Service Processor (SP) browser session functionality is achieved through TCP port forwarding to client systems through an SSH tunnel. Web interfaces of some SPs may behave abnormally through the DirectCommand framework due to the client interacting with non-native SP ports and IP addresses.

b. If the same client PC is used to simultaneously launch DirectCommand from the Universal Management Gateway web UI and the DSView™ 4 software, there will be a conflict between the two DirectCommand applets for the two sessions. This will cause an error message to be displayed when the DirectCommand session is started. To avoid this issue, always exit the DirectCommand applet when switching between the Universal Management Gateway web UI and the DSView™ software.

c. AutoLogin fails on Internet Explorer® 9 and Firefox® 10.

d. AutoLogin may fail to login to blades discovered through a chassis such as HP BladeSystem. 4. The Clear Log operation will clear the logs and prevent future data collection and is not suggested for

use at this time.

Issue   Area  

Description  

Work-­‐Around  

2932  

Service  Processor  

Target  

Excessive  time  to  load  the  system  

page  

None.  May  be  seen  with  large  

numbers  of  SP  Targets  (70+)  

4011  

Architecture  

Still  able  to  access  the  serial  port  

even  when  it's  already  been  

disabled  

Target  Access  permissions  can  be  

used  to  restrict  access  

5016  

Architecture  

Get  Selected  button  displayed  in  

Target  Access  tab  in  User  Groups  

page  

None  at  this  time  

7070  

Service  Processor  

Target  

SPM  text  boxes  on  the  UI  need  to  

be  bigger  and  consistent  

None  at  this  time  

7164  

Web  UI  

Logging  as  admin/admin  found  that  

Administration  field  is  lost  after  the  

Universal  Management  Gateway  

appliance  is  rebooted  

This  issue  is  seen  when  logging  

into  the  web  UI  immediately  after  

booting  the  appliance.  

Work-­‐around  is  to  log  out  and  

back  in  again.  

(4)

7277  

PDU  Target  

PDU  informational  requests  timing  

out  

None  at  this  time  

7480  

Service  Processor  

Target  

M610  DirectCommand  AutoLogin  

launched  from  web  UI  very  slow  

None  at  this  time  

7912  

Web  UI  

The  Target  Landing  page  shows  SP  

Target  Status  as  'Idle'  even  if  the  

server  is  Off.  

Server  power  status  can  be  viewed  

from  the  System  Tab  after  

selecting  a  Target  in  the  Target  

pane.  

7958  

Other  

We  should  manually  create  

snmptrapd_mss.conf  on  appliance  

in  order  to  receive  SNMP  traps  for  

engine;  it  is  not  convenient  for  

users.  

None  at  this  time  

8009  

CLI  

Add  Emergency  Password  Unlock  

entry  into  Universal  Management  

Gateway  appliance  local  console  

None  at  this  time  

8038  

Serial  Targets  

Serial  Target  Access  Rights  -­‐  Session  

Access,  Kill  Multi  Session,  Multi  

Session  Notification  should  not  be  

configurable.  

None.  This  feature  is  not  fully  

supported  at  present.  

8065  

Service  Processor  

Target  

The  default  name  of  new  detected  

SP  is  different  with  the  IP  of  the  SP.  

None  at  this  time  

8250  

Local  port  UI  

Factory  Defaults  -­‐  Retaining  

Specified  Range  of  Network  SPs  

Settings  must  be  manually  reset  

8296  

Service  Processor  

Target  

On  Administration  Discovery  page  ,  

clicking  

Search  range  start

 or  

Search  range  stop

 will  cause  UI  to  

hang  

This  issue  occurs  if  a  discovery  

range  is  not  selected  when  the  

Start  /  Stop

 button  is  selected.  

Work-­‐around  is  to  select  a  

discovery  range  first  then  select  

the  button.  

8424  

User  Authentication  

Administrator  can  change  the  Role  

of  appliance-­‐admin  and  of  

power-­‐user  groups  

It's  possible  to  lose  Admin  access  if  

the  role  of  the  Appliance-­‐Admin  

group  is  set  to  something  other  

than  Admin.  

8479  

User  Authentication  

Couldn't  get  SID  from  pamh  

This  error  may  be  seen  when  

logging  in  when  the  appliance  is  

still  starting  up.  Work-­‐around  is  to  

retry.  

8513  

Local  port  UI  

Service  Processor  Calling  Function  

Errors  

Error  messages  may  be  displayed  

when  viewing  SP  Alerts  if  the  SP  is  

busy  or  does  not  support  Alert  

(5)

configuration  

8573  

User  Authentication  

LDAP  authentication  server  given  as  

domain  name  instead  of  IP  address  

then  the  functionality  is  found  to  be  

broken  

Numeric  IP  address  should  be  

supplied  

8629  

Service  Processor  

Target  

Web  UI  &  DSView  software  

DirectCommand  AutoLogin  fails  on  

Internet  Explorer  8  running  on  

Win7/Win2008  (64-­‐bit  O/S)  

None  at  this  time  

8666  

Local  port  UI  

Authentication  -­‐  Adding  DSVIEW  

Server  does  not  work  

DSView™ software Authentication requires that the appliance be enrolled from the DSView™ software. It's not currently possible to push the enrollment up from the appliance via the web UI.

 

8729  

CLI  

Emergency  Password  Unlock  Does  

not  work  on  putty  

Use  the  serial  console  via  

Alt+F2

 

on  the  VGA  Console  

8792  

Web  UI  

DirectCommand  Session  failure  for  

IPMI  2.0  

None  at  this  time  

8812  

Local  port  UI  

When  time  zone  setting  is  changed,  

the  screen  size  on  the  local  UI  

changes  

None  at  this  time  

8825  

Web  UI  

Unable  to  launch  Sol,  Telnet  and  

SSH  session  for  IPMI  2.0  

None  at  this  time  

8839  

PDU  Target  

Admin-­‐  Power  Distribution  screen  

crashes  Adobe®  Flash  Player  

None  at  this  time  

8841  

Platform  

Firmware  upload  should  not  allow  

downgrade  

"Downgrade"  should  be  

performed  by  selecting  a  previous  

firmware  image  on  startup  

8877  

Service  Processor  

Target  

Directcommand_Only  SP  cannot  be  

added  thru  web  UI  or  DSView  

software  

None  at  this  time  

8915 Authentication Targets and Target Groups listed in the Target Access page do not match the currently defined Targets and Target Group

This issue occurs once the Target Access page is first displayed when editing either a User or User Group. Changing the user

permissions of a new Target or Target Group subsequently requires the appliance to be rebooted.

(6)

===================================================================================

5 Service Processor Support

===================================================================================

Tested Service Processors

SP Firmware Version

Cisco UCS 1.3(2d)

Dell® 10G iDRAC 1.53 (Build 3)

Dell DRAC 4 1.75 (Build 06.03)

Dell DRAC 5 1.20 (07.03.02)

Dell DRAC/MC 1.4

Dell 10G iDRAC 1.53 (Build 3)

Dell iDRAC M600 1. 50 (Build 13)

Dell iDRAC M605 1.52 (Build 2)

Dell iDRAC M610 2.2 (Build 33)

Dell iDRAC M710 2.10 (Build 33)

Dell iDRAC M805 1.52 (Build 2)

Dell iDRAC6 R210 1.30 (Build 24)

Dell iDRAC6 R410 1.13.01

Dell M1000E Chassis 2.11

FSC iRMC 2.20G

FSC iRMC S2 3.95A (Base: V1.01A52)

3.44A

HP BladeSystem OA: 3.00 Mar 19 2010

Device: 1.81 Jan 15 2010

HP iLo 1.91

HP iLo 2 1.22

1.77 1.81

(7)

HP ILO3 1.26

IBM BladeCenter AMM Firmware 54

IBM x3550 M2 (IMM) YUOO73M

IBM x3650 M2 (IMM) YUOO73M

IPMI 1.5 N/A

IPMI 2.0 N/A

SUN® ALOM Unknown

SUN ELOM 3.2

SUN ILOM 2.0.2.6

 

Dell DRAC3, DRAC4 and DRAC5

1. If a Java Applet in the web browser running on a Linux client does not have privileges to listen on port 443 of the local IP address (127.*.*.*), the DRAC3 DirectCommand functions will not be functional. Please ensure that the listen privilege is available for port 443.

2. When the maximum number of sessions in DRAC4 or DRAC5 has been reached, a new AutoLogin or vKVM DirectCommand session will fail. The failure can be recovered by resetting the SP via Telnet or SSH. The command for SP reset is: racadm racreset.

3. If DirectCommand launches for DRAC5 servers are unsuccessful, ensure that the JRE is set to allow temporary file storage and that previous temporary files are deleted through the Java Control Panel. 4. The DRAC5 does not support use of the forward slash in login passwords. Avoid use of the forward slash

in the password definition.

Dell DRAC/MC Chassis and Blades

1. The vKVM/VM operations for the DRAC/MC blades initiated through a DirectCommand browser session will function properly only if the client can directly communicate with the native SP web interface.

2. Sometimes, the AutoLogin DirectCommand operation to DRAC-MC servers does not complete and either displays the Internet Explorer cannot display the webpage message for the Internet Explorer 7 browser, or displays a blank page for the Firefox 3 browser. The AutoLogin DirectCommand operation has been observed to complete if the page is refreshed.

3. FRU information is not available for the Drac MC.

Dell M1000e CMC

1. The M1000e native web interface cannot be opened using the Firefox 3 browser, which also affects the browser link within the Universal Management Gateway appliance when using the Firefox 3 browser. Instead, the AutoLogin DirectCommand option can be used or Internet Explorer 7 can be used as the browser.

2. M1000e AutoLogin DirectCommand sessions are not automatically restarted upon session timeout. Click the AutoLogin DirectCommand link again to restart the session.

3. The M1000e "Single Sign-in" functionality cannot be supported when logged in using the Browser DirectCommand login. Use the AutoLogin DirectCommand for this functionality.

4. When connecting to an iDRAC blade using the M1000e "Single Sign-in" feature, the blade’s vKVM connection is only functional if the default vKVM ports are configured in the blade. If the vKVM ports are redefined, then vKVM is only supported through a DirectCommand session to the blade.

(8)

5. The iDRAC blade can be accessed using the M1000e "Single Sign-in" feature when the blade is selected from the M1000e server status page that shows links to all blades, and not from a link on an individual blade status page.

6. Occasionally, connections to an iDRAC blade using the M1000e "Single Sign-in" feature or to an iDRAC blade managed within the M1000e chassis will not complete. Clear the browser cache and re-launch the session if this situation occurs.

7. The CMC web interface login selection within the iDRAC blade web interface is not accessible through the Universal Management Gateway appliance. Instead, the M1000e AutoLogin DirectCommand option should be used to access the CMC web interface.

8. The login process for the M1000e may take up to 20 seconds after proper username and credentials are presented and therefore it may take several seconds to access some features in the Universal Management Gateway appliance web interface (e.g., displaying power information may take 15-20 seconds for an M1000e chassis).

9. The Dell M1000e CMC chassis requires that all servers within the chassis must first be turned off successfully before the chassis can be turned off. Please follow this sequence when controlling the CMC power through the Universal Management Gateway appliance to avoid inconsistent behavior in power states and/or error messages.

Dell iDRAC Blades

1. Occasionally, AutoLogin DirectCommand attempts to connect to an iDRAC blade are rejected, and a DirectCommand Applet Error is presented that contains an error string from the blade, such as “Failure_Session_Creation.” Workarounds include retrying the AutoLogin DirectCommand operation after a few minutes, retrying blade login through the chassis Single Sign-in feature, or resetting the blade. 2. Sometimes after a session expires, the iDRAC blade logout selection is not processed. If this occurs,

close the browser window or tab.

3. The login session associated with an iDRAC blade vKVM session is not automatically terminated and must be allowed to time out.

4. Some anomalies have been seen with the Dell M610 and M710 blades when it is either directly managed or managed through the Universal Management Gateway appliance. These anomalies include:

a. The default root/calvin uid/password does not always allow access, yet another user-defined username does seem to work (M610 only).

b. Virtual Media does not connect (M610 only)

c. Virtual Media disconnect when launched under the Internet Explorer browser causes vKVM abort. (M610 and M710).

d. Single Sign-on through the M1000e chassis to the blade fails to complete. (M610 only). Please check the Dell web site for release note updates.

Dell iDRAC6 Monolithics and Blades

1. Errors may occur when attempting to add a Dell iDRAC to a Universal Management Gateway appliance if the SP is already managed by another Universal Management Gateway appliance.

Fujitsu Technology Solutions (FTS) iRMC S2

1. If AutoLogin DirectCommand operations for iRMC2 servers present an additional login prompt or are otherwise unsuccessful, ensure that the JRE is set to disallow temporary file storage and that previous temporary files are deleted through the Java Control Panel.

2. iRMC S2 SPs that use login passwords containing the ampersand character cannot be discovered or managed by the Universal Management Gateway appliance. The SP can be discovered and managed when the login passwords do not contain the ampersand character.

3. The Remote Storage applet provided by iRMC2 servers is only accessible through the Universal Management Gateway appliance using the Native IP feature. If there are problems connecting to the Remote Storage applet, a tech note is available upon request.

(9)

HP iLo, iLo2

1. The iLO2 vKVM runs with ActiveX in an Internet Explorer browser and with a Java applet in other browsers such as Firefox 3. The vKVM with ActiveX integrates Virtual Media, while vKVM with a Java applet does not. Multi-session operation is not supported for vKVM DirectCommand operations in the Internet Explorer browser.

2. The iLO 2 does not support use of the single or double quotation marks in login passwords. Avoid use of quotation marks in password definition.

HP BladeSystem and blades

1. The HP Integrity blade product line is not supported as these blades use a different management interface than the Proliant blades

2. The vKVM/VM operations for the HP blades initiated through a DirectCommand browser or AutoLogin session will function properly only if the client can directly communicate with the native SP web interface. 3. In limited testing with the HP BladeSystem OA version 1.81, it was noted that blade power, sensor and SoL

operations are not functional when the blade is managed through the OA. These operations are functional when the iLO blade is discovered and managed separately from the BladeSystem.

4. The HP BladeSystem "Single Sign-in" functionality cannot be supported when logged in using the Browser DirectCommand login. Use AutoLogin DirectCommand for this functionality.

IBM RSA-II

1. When a vKVM session is connected on an RSA-II server, a second login with the same userid will cause the original vKVM session to be disconnected. This includes a second login through the Universal Management Gateway appliance which will use the same userid. This behavior is by design in the RSA-II servers.

2. Intermittent load failures of the vKVM and VM applets on RSA-II servers are seen when the JRE is allowed to keep temporary files on the computer. When using these vKVM and VM applications on RSA-II servers, Avocent recommends setting the JRE to disallow temporary file storage through the Java Control Panel. 3. vKVM operation to RSA-II servers launched through a DirectCommand browser login session may not be

successful. Avocent recommends using the DirectCommand AutoLogin operation.

4. vKVM operation to RSA-II servers is incompatible with JRE-6u13. Avocent recommends using JRE-6u11 or JRE-6u14 or later for these applications.

5. When managing RSA-II servers through a Universal Management Gateway appliance using the DSView 3 software, DirectCommand sessions sometimes cannot be successfully launched when using JRE versions above 6u7 without disabling “the next-generation Java Plug-in” setting through the Java Control Panel. If these issues continue to occur while disabling “the next-generation Java Plug-in,” Avocent recommends downgrading the JRE to 6u7.

6. The native web interface for the IBM 3950 RSA-II server will not allow login if the password contains special characters unless the SP firmware is upgraded to A3EP40A or later. Please upgrade the SP firmware to use special characters passwords with DirectCommand functionality.

IBM BladeCenter and Blades

1. The IBM BladeCenter native web interface provides access to vKVM and vMedia functions for its blades. DirectCommand operations for blades should be initiated through the BladeCenter interface.

2. AutoLogin and vKVM DirectCommand operations for the IBM BladeCenter fail by presenting a login prompt when the BladeCenter is automatically discovered and/or managed. To establish AutoLogin DirectCommand functionality, please delete the BladeCenter from the Universal Management Gateway appliance web interface and then manually add it back into the appliance.

IBM IMM Monolithics

1. The vKVM DirectCommand sessions for IMM-based monolithic servers do not successfully launch on some IE7 and IE8 installations. To correct this issue from the IE browser menu, select Tools, then Internet Options, then select the Security tab and click the Custom Level button. Scroll down to the Downloads settings group and click the Enable radio button for the “Automatic prompting for file downloads” setting.

(10)

2. IMM-based monolithic servers purchased with the “IMM Standard” option do not support vKVM. The Universal Management Gateway appliance cannot detect the “IMM Standard” configuration prior to web interface login, so the user is not notified until after the vKVM login attempt.

3. Occasionally, AutoLogin and vKVM DirectCommand sessions for IMM-based monolithic servers do not successfully launch when switching the session launch between the DSView 3 software and the Universal Management Gateway appliance web interface. Clear the browser cache and re-launch the session if this situation occurs.

4. The IMM Monolithic servers do not support use of the special characters ':', '&', '\' and '<' in login passwords. Avoid use of these characters in the password definition.

5. If you use the Universal Management Gateway appliance discovery feature to manage any type of IBM IMM server, the IMM needs to be configured so that its 'lockout period 5 login failures' is 1 minute. On the IMM Web UI, this is under System -IMM Control-Login Profiles- Global Login Settings.

IPMI 1.5 / IPMI 2.0

1. IPMI 1.5 or IPMI 2.0 servers have no native management web interface by default, but these servers can be integrated with a web interface. In this case, a user-defined SP profile can be created for the IPMI SP with the appropriate web port and web scheme to enable the DirectCommand “Browser session” option in the Universal Management Gateway appliance web interface.

Sun ALOM, ELOM, ILOM

1. ILOM servers must have their http service running to be properly discovered using the autodiscovery mechanism. If the http server is not running, the server can still be manually added.

2. ALOM servers have no native management web interface by default, but these servers can be integrated with a web interface. In this case, a user-defined SP profile can be created for the ALOM SP with the appropriate web port and web scheme to enable the DirectCommand “Browser session” option in the Universal Management Gateway appliance web interface.

3. The ELOM native web interface vKVM operation may conflict with other network services commonly run on server machines. If conflicts occur, we suggest performing these operations on a workstation computer instead of a server computer.

4. The ILOM KVM/VM applet requires the username and password to be entered manually.

5. ELOM and ALOM SPs that use login passwords containing special characters cannot be discovered or managed by the Universal Management Gateway appliance. These SPs can be discovered and managed when the login passwords do not contain special characters.

Emerson and Emerson Network Power are trademarks or registered trademarks of Emerson Electric Co. Avocent, DSView and Trellis are trademarks or registered trademarks of Avocent Corporation. Internet Explorer is a registered trademark of Microsoft Corporation. Firefox is a registered trademark of The Mozilla Foundation. HP is a trademark of Hewlett-Packard Development Company, L.P., Dell is a registered trademark of Dell Corporation. All other marks are the property of their respective owners. This document may contain confidential and/or proprietary information of Avocent Corporation, and its receipt or possession does not convey any right to reproduce, disclose its contents, or to manufacture or sell anything that it may describe. Reproduction, disclosure, or use without specific authorization from Avocent Corporation is strictly prohibited. ©2012 Avocent Corporation. All rights reserved.

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