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Risk & Procurement Analytics: A Promising Future. July 2013

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(1)

Risk & Procurement Analytics: A Promising

Future

(2)

Presentation Plan

Key Takeaways

Module 1: Risk Analytics

Module 2: Procurement Analytics

(3)

Presentation Plan

Key Takeaways

Module 1: Risk Analytics

Module 2: Procurement Analytics

(4)

Key Takeaways

The Global Risk & Procurement Analytics market offers immense potential for service providers

worldwide

– By 2020, Risk Analytics is expected to be a USD 50-51 billion market globally, while Procurement Analytics is expected to be a USD 16-17 billion market

India to be the preferred location for outsourcing of Risk & Procurement Analytics services,

outpacing global growth and retaining its #1 position through 2020

– The Indian Risk Analytics industry is expected to quadruple to USD 2.5 billion by 2020

– The Procurement Analytics industry in India, although at an embryonic stage at present, is expected to reach USD 780-800 million in revenues by 2020

– The IT services segment is likely to be the major contributor, accounting for more than 75% of revenues, with analytics accounting for the remaining 25%

Risk & Procurement Analytics is increasingly being adopted by several sectors

– While financial service firms have already been using Risk Analytics, driven by regulatory requirements, other sectors are increasingly adopting Risk Analytics to grow their return on investments

– The widespread cost savings realised by manufacturing and retail industries using Procurement Analytics has prompted non-traditional sectors such as travel and tourism, media and financial services to adopt the same

Both the spaces are becoming more predictive and prescriptive, given the play of unstructured and

real-time data

The global shortage of analytics professionals presents a big opportunity for India

– Given its large pool of PhDs, actuaries and statisticians, India is well placed to capture the USD 2.8 billion offshoring opportunity risk and procurement analytics from the US alone

– India currently employs 5,200-5,300 Risk & Procurement Analytics professionals, which is expected to rise to ~15,000 by 2020

Concerted efforts from all arenas – service providers, academia and facilitators – to make India an

(5)

Presentation Plan

Key Takeaways

Module 1: Risk Analytics

Module 2: Procurement Analytics

(6)

Risk Analytics: Defines, understands & manages risk; well integrated

into business functions and is future-focused as a practice

Risk Analytics

is an effective tool to:

Make

systemic risks, credit risk and market risk to operational, reputational and cyber risk

visible

Use

risk assumption

,

risk avoidance, risk retention and risk transfer

for managing uncertain events

Risk Analytics – Value Chain

Action Reporting & Presentation

Risk Analytics Integration,

Validation & Storage Data Collection  Internal proprietary data  External data  Data verification  Data warehousing

 Re-calibration and re-development of models

 Statistical clustering

 Information Normalisation

Simple Analytics such as:  Alerts

 Pattern recognition

 Data mining

Advanced Analytics such as:  Predictive modelling

 Credit risk scoring

 Fraud detection  Stress testing  Structured reports  Customised Dashboards  Scorecards  Visualisation Tools

 Analysing and interpreting results

 Decision-making

 Policy changes

 Mitigation and optimisation strategies DSS ERP/SAP Network Systems Security Systems CRM Systems Surveys Social Media Information from Competition, Partners and third Parties MIS

Data Management

Technology Enablers

Storage Devices High Computing Devices User Interface Risk Calculation Engines/Modelling

Applications/Analytical Tools Reporting Tools Extract

Transform Load

IT-BPM (Project management, System Integration, Consulting)

Software

(7)

Risk Analytics is evolving to identify risk exposures from

social media, cyber security and real-time trading systems

Lev

el

of

Complexit

y

and

M

aturity

Risk Reports Loss Events Risk Recogni-tion Risk Alerts Catastrophic Risk Modeling Regulatory Risk Analytics

Credit Risk Scoring

Complex Event processing

Causal Predictive Extreme Event Modelling Loss Forecasting Data Mining

Multi-variable Stress Testing

Loss Reserving & Valuation Systemic Risk

Analytics

Visualisation

1995 2009-10 onwards

Basel I & II Risk Analytics Delinquency Modelling Catastrophe Risk Modelling Forensics & Fraud Detection Evaluative Scenario Testing Social Media Risk Analytics On-demand Risk Analytics

Brand Risk Analytics Real Time Updates

Risk-based Customer Segmentation

Visual Risk Analytics

Customer Behavioural Analytics Value-at-Risk Sensitivity Analysis Operational Risk Analytics Risk-based Pricing Cyber Security Risk Analytics

Market/Credit Stress Testing

Static Stress Testing Group/LoB Stress Testing

Risk Scoring

Supply Chain Risk Analytics

Portfolio Risk Analytics 2003-04 Audit Analytics

Risk Identification & Scoring Risk Modelling

Integrated Risk Management for Meeting Growth Objectives

Phase

Time

Why did it happen? When will it happen

again?

What can be done to avoid it? What caused it to happen? What actions should be taken? What happened? When did it happen? What was its impact ?

H

igh

Low

(8)

The global Risk Analytics market is likely to more

than double to reach ~USD 50-51.0 billion by 2020

The global Risk Analytics market, which is expected to generate revenues of USD 20-21.0 billion in 2013,

is projected to become a USD 50-51 billion industry globally by 2020

IT services and analytics represents the

largest share

of the market and is expected to

grow the fastest,

contributing

USD 27-28 billion

to the market by 2020

2013

2020E

20-21.0

50-51.0

Global Risk Analytics Market Size,

2013-20E,

USD billion

Global Risk Analytics Market Size,

by category, 2020E

2020

IT giants such as IBM, HP, Microsoft, SAP, SAS and Oracle are likely to take a sizable share of the Risk Analytics’ hardware and software market

The opportunity for India lies in capturing the slice of IT and Risk analytics services, including data warehousing, data management and consulting 55-56.0% 34-35.0% 10-11.0% Software Services (IT and Analytics)

50-51.0 100% = USD billion

(9)

India’s Risk Analytics outsourcing market is likely to

quadruple over 2013-20

2013 2020E

700-720.0

2,550-2,570.0

India Risk Analytics Outsourcing

(1)

Market,

2013-20E,

USD million

India Risk Analytics Outsourcing

(1)

Market, by

category, 2020E,

Percent

Analytics Services, 21-22.0%

100% = USD 2,550-2,570.0 million

IT Services, 78-79.0%

India, a leader in the Risk Analytics outsourcing market, is likely to continue to retain its position in 2020, with an

increase in its global market share

India’s Risk Analytics market is expected to reach USD 2,550-2,570.0 million by 2020 from USD 700-720.0

million in 2013

IT Services is expected to continue to be the largest segment, contributing 78-79.0% of the total revenues

generated in 2020

Note: (1). Excludes software products and hardware as their share is currently miniscule; IT services in risk analytics refers to services around SI, consulting, data integration and management, etc.; analytics services is a sub-segment of the data analytics market within the Knowledge Services industry

(10)

Risk Analytics is a dynamic market globally, due to ever-changing

regulations, increased adoption and outcome-based SLAs

Increasing

adoption by

corporates and

SMEs

Advent of

on-demand Risk

Analytics

New commercial

models

Establishing

on-shore presence

Service providers need to establish their onshore presence to capture the

market and build customer confidence

– BFSI sector continue to remain skeptical on outsourcing as risk-related modeling gives a competitive advantage to banks

– Onshore presence is also required to help banks meet the high level of scrutiny by regulators

Risk-reward based models to gain traction; service providers’ revenues and SLAs

to be closely linked with business outcomes

Service providers to build dynamically configurable Risk Analytics platforms as

organisations lack the time and capital investments for customised offerings

Risk Analytics is increasingly being adopted by corporates, in addition to the

financial services sector

– Financial services would continue to use Risk Analytics, driven by regulatory requirements, while corporates would increasingly adopt it to grow their return on investments

– Fortune 500 firms are likely to be the primary adopters; mid-tier banks and SMEs are expected to be the fast-growing segments

Real-time and on-demand Risk Analytics are the next big wave of growth in the

market, driven by

– Technology acting as a key enabler, providing live market and trading data

(11)

Presentation Plan

Key Takeaways

Module 1: Risk Analytics

Module 2: Procurement Analytics

(12)

Procurement Analytics provides insight that helps optimize procurement

functions, reduce working capital requirements and cut costs

Procurement Analytics

Encompasses traditional Spend Analytics as well as supplier performance measurement, inventory optimisation, and risk &

market trending

Helps identify areas of low performance, optimise procurement functions and reduce costs

Procurement Analytics – Value Chain

Action Reporting & Presentation

Procurement Analytics Integration,

Validation & Storage Data Collection

 Data Extraction and Transformation  Load (ETL) Processes  Spend Consolidation  Data Mining  Data Cleansing  Data Categorisation  Category Management  Data Warehousing  Spend Analysis  Category Management  Strategic Sourcing  Contract Management  Invoice Management  Compliance Reporting  Performance Dashboards  Scorecard/KPIs  CSAT Reports  Online Portals

 Optimise Product and Component Portfolio

 Item and Vendor Rationalisation

Data Management

Technology Enablers

Storage Devices/

Data Warehouse High Computing Devices User Interface Analytical Tools/Modelling Applications

/Spend Analysis Platforms Reporting Tools Extract

Transform Load

IT-BPM (Project management, System Integration, Consulting)

Software Hardware ERP General Ledger MIS Commodity Price Data Inflation Data Supplier Data Material Data Transactional Data

(13)

Procurement Analytics is likely to see a rise in usage

of risk frameworks and behavioural analytics

Lev

el

of

Complexit

y

and

M

aturity

Data Management Standard/ Ad hoc Reports OLAP Sourcing Analytics Contract Management Causal Predictive 1990s 2012-13 onwards Evaluative Behavioral Analytics Supplier Relationship Management Spend Analysis 2000s Time Visualisation Tools PO and Invoice Processing

Supplier Performance Monitoring

Low Cost Country Sourcing Closed Loop Spend

Management

Cost Regression Analysis

RFI/RFP Invoice

Analysis

Contract Design & Administration Contract Compliance

Vendor Coordination and Review

Category Management Payment Processing Procurement Risk

Analytics Commodity Hedging & Trading

Supply & Demand Risk Modelling Project Risk Assessment Supplier Segmentation Sourcing Strategy Negotiation Management Category Analytics

Spend Performance Management Spend Categorisation Should-Cost Analysis Country Performance Analysis Price Point Analytics Price Forecasting Demand Planning Inventory Optimisation Price Forecasting Optimization Workflow Optimisation MIS Reporting Simulations

How many transactions were performed in the procurement cycle?

What percentages of requisitions are declined and why?

What spend category represents my highest bill?

Where are my biggest strategic sourcing opportunities? What are my most significant areas of off-contract spending?

What spend category represents my highest level of supplier risk?

How can I free up my working capital?

How changes in consumer preferences are impacting my use of raw materials?

Monte Carlo Simulation Queuing Theory

H

igh

Low

Source: CRISIL GR&A analysis

Consumer Behaviour Analysis

(14)

Procurement Analytics is expected to become a

~USD 16-17 billion market globally by 2020

The global Procurement Analytics market, which is expected to generate revenues of

USD 7-8.0 billion in 2013

, is

projected to become a

USD 16-17 billion industry globally by

2020, driven by its wide adoption by industries beyond

manufacturing and retail

Services segment (IT and Analytics),

occupies the

largest share

and is

expected to grow the fastest among all the

segments

It is expected to contribute

USD 9-9.5 billion

to the market by 2020

2013

2020E

7-8.0

16-17.0

Global Procurement Analytics Market Size,

2013-20E,

USD billion

Global Procurement Analytics Market Size,

by category, 2020E

2020

Global tech. giants like IBM, HP, SAP, Oracle, SAS and Ariba to play a key role

 The lion’s share of the

market to be constituted by IT and analytics services,

including data warehousing, data management, consulting and procurement modeling and analysis

Indian service providers to get a sizeable share of revenues by offering services across the value chain 58-59.0%

36-37.0% 5-6.0%

Software

Services (IT and Analytics)

16-17.0 100% = USD billion

(15)

India’s growth to outpace global trend in Procurement

Analytics

2013 2020E

300-310.0

780-800.0

India Procurement Analytics

(1)

Outsourcing

Market, 2013-20E,

USD million

India Procurement Analytics

(1)

Outsourcing

Market , by category, 2020E,

Percent

Analytics Services, 17-18.0%

100% = USD 780-800.0 million

IT Services, 82-83.0%

India’s Procurement Analytics market is expected to rise to USD 780-800.0 million by 2020 from USD 300-310.0

million in 2013

IT services is expected to be the largest segment, contributing 82-83.0% of the total revenues generated in

2020

India is currently a leader in the Procurement Analytics outsourcing market, and is likely to continue to retain its

position in 2020

Note: (1) Excludes software products and hardware as their share is currently miniscule; IT services in risk analytics refers to services around SI, consulting, data integration and management, etc.; analytics services is a sub-segment of the data analytics market within the Knowledge Services industry

(16)

Procurement Analytics space to witness play of new-age technologies such

as Cloud and Big Data, moving towards adoption of automated tools

Benefits of Adoption

Procurement Analytics

enables firms to improve

margins by atleast10-15% by

providing visibility into

spending areas

Potential to release 30% of

working capital from

operations by optimising

inventory levels and reducing

working capital requirements

Leads to 80-90% increase in

compliance to contractual

obligation

TRENDS

Adoption across verticals

Initial adopters:

Manufacturing and retail

New adopters:

Tourism, media and financial services

Advent of Big Data

Blogs, emails, web chats, IVRs, M2M, RFID and social

media

leveraged to identify customer preferences,

real-time pricing of raw materials, etc.

Productised revenues:

Shift from labour-oriented to

automated tools and platforms

Simplified data extraction tools

for one view of data

Visualisation and analytics tools

with embedded

modelling techniques

Play of cloud computing

Increased

volumes of data

,

storage capacities

,

scattered procurement teams and high software costs

(17)

Presentation Plan

Key Takeaways

Module 1: Risk Analytics

Module 2: Procurement Analytics

(18)

Service providers are actively forging partnerships, establishing

onshore presence, hiring analysts and undertaking M&As to further

penetrate the market

Opening analytics centres at both onshore and offshore locations

Adding analytics capability to their global in-house centres

Partnering with service providers across the value-chain to offer end-to-end solutions

Hiring professionals with advanced knowledge of analytics and the industry

New product launches across the analytics value-chain

Introducing dynamically configurable Risk and Procurement Analytics platforms

Undertaking M&A activities to build capability and enter new markets

Integrated IT/BPO

In-house global

centres

Consulting firms

Pure-play analytics providers

Risk/

Procurement

Analytics

Providers*

* Represents an indicative list of service providers for Risk Analytics or Procurement Analytics or both

1

4

3

2

(19)

India is a hot destination for analytics due to gap in

demand-supply of analytics professionals globally

Annual Potential Talent Pool Available for Analytics in India,

Number of people

India’s Risk and Procurement Analytics Talent Requirement,

2013-20,

Number of analysts

Source: CRISIL GR&A analysis

Rank Country Industry Maturity Spectrum of Services Talent Availability 1 India 2 China 3 Poland 3 Romania 5 Philippines 6 Australia 7 Chile 8 South Africa 2013 2020E 2,800,000 700,000 500,000 350,000 300,000 250,000 14,000 8,500 5,000 IT Professionals Graduates in Math/science Engineers Graduates in Economics Post graduates in Math/science MBAs PhDs Actuaries Graduates in statistics ~5,200 – 5,300 ~14,500 – 15,000

 Over the next five years, in the US alone, there is likely to be a talent shortage of 30,000 high-end professionals for Risk & Procurement Analytics

 Given its large pool of PhDs, actuarial graduates as well as statisticians, India is well-placed to capture the USD 2.8 billion offshoring opportunity from the US alone

Nil Low Medium High Very High

While total talent availability is high, ready to hire talent for

Risk & Procurement Analytics would be just ~3%-5% of the

total

Source: CRISIL GR&A analysis

(20)

Procurement Analytics Services Market in India, 2013-20E, USD

Scenario A: Current Momentum Scenario B: Potential Momentum

Risk Analytics Services Market in India, 2013-20E, USD

Proactive industry measures can enable the Indian Risk &

Procurement Analytics industry to capitalise on the global growth

2013 2020 2.5-2.6 billion 2013 2020 700-720 million 500-550 million ~3.0-3.1 billion 260-270 million ~1.0-1.1 billion In an ideal scenario, the Industry can garner additional revenues of half-a-billion dollar from Risk Analytics

In an ideal scenario, the Industry can garner additional revenues of USD 260-270 million from Procurement Analytics 2.5-2.6 billion 2013 2020 700-720 million

Scenario A: Current Momentum Scenario B: Potential Momentum

2013 2020 300-310 million 780-800 million 300-310 million 780-800 million

Steps to enable India to garner a

majority share in the global Risk &

Procurement Analytics space

Talent Development: Focusing on:

 Creating the right blend of knowledge of

industry and advanced analytics

 Developing certifications and professional

courses to make analytics a mainstream in curricula

Establishing on-shore presence:

Expanding in developed markets to capture the market and build customer confidence

Investing in innovation and R&D to develop in-house analytics tools and platforms

Establishing a foothold across the value chain: Building end-to-end capabilities for data management, integration, analytics and consulting

Inorganic growth: Undertaking acquisitions or JVs to expand the geographic footprint and product capability

(21)

References

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