CAPABILITY STATEMENT
2013
8(a) Certified - Consulting/Insurance MBE | DBE | WBE| MDOT | Baltimore City
Information contained in this document is confidential. 2013 Page 2
TABLE OF CONTENTS
President’s Message
Executive Summary
Owner Summary
Corporate Information/Certifications
Services
Strategic Partnerships
Past Performance
Clients
Summary
Intention to Bid
Our goal is to secure business as a minority/non-minority & woman-owned business to offer
high-quality, personalized services and to ensure that our Company is continuously meeting
and exceeding expectations by providing effective business solutions that work. Our team
is ready to supply dedicated business management consulting services and insurance
services with exemplary skill sets to help your organization achieve profitable and
unsurpassed milestones in business.
Confidentiality
Material contained in this document represents data and information that is sensitive to
Boonerang Consulting LLC and Jacqueline K Boone and cannot be shared, distributed,
disclosed and/or otherwise compromised without the expressed prior written consent from
Boonerang Consulting LLC and/or Jacqueline K Boone.
Information contained in this document is confidential. 2013 Page 3
President’s Message
In keeping with the company philosophy of “A Small Company with Large Company
Capabilities”, the mission of Boonerang Consulting LLC is to provide sound business
solutions to its customers and partners in the business arena. Our dynamic model, which
demonstrates total business management, offers unrivaled, integrated results to allow
clients to focus on their core competencies and strategic business initiatives.
Our goal is to present our clients with the practical tools, knowledge and training to help
firms achieve unprecedented success.
Business Management Consulting and Insurance Services is what we do best! Available to
our clients is industry expertise in providing guidance in all aspects of business. This
includes starting and managing a new business in the State of Maryland as well as assisting
established Maryland based businesses in developing critical elements in business
operations to help them grow.
Boonerang Consulting LLC is committed to the small business owner as well. In keeping
with our mission and company goals, we offer services to small business owners to help
them grow their businesses.
A part of our Company’s mission is to develop long-term relationships with our clients by
choosing to operate with a commitment to excellence, integrity and honesty in today’s
marketplace.
We look forward to the opportunity to offer our services to helping your company reach its
organization’s mission and goals.
Thank You!
Jacqueline K Boone
Jacqueline K Boone
President
Information contained in this document is confidential. 2013 Page 4
Executive Summary
Boonerang Consulting LLC is a Maryland based; small business. The Company, started in
2008, is a 100% minority and woman-owned firm. The Company is distinctively positioned
to provide resources to assist clients build, fulfill and sustain their business management
requirements on a national basis. The Company is strategically aligned with sound partners
who comprise a sizable breadth of offerings and experience.
Boonerang Consulting LLC was formed on the assumption that the management of daily
operations for business must be handled with sound advice, accountability and be derived
from specialists with industry-specific knowledge. Intelligent business people who do not
have the necessary time and expertise in various areas of business and industry need
professional service suppliers as trusted allies to provide quality collaboration and support.
Our Company has the capabilities to provide those services and welcome the opportunity to
do so for its clients.
Boonerang Consulting LLC ensures that our clients have what they need to run their
businesses as efficiently as possible, with maximum reliability on our services. We know
that our client’s business procedures and processes are critical to its company’s mission
and goals, so we provide the underlying assurance that we will always be there when you
need us. We welcome the opportunity to be of service.
The Company has the ability to service small to large sized business because of strategic
partnerships in a variety of business services. The Owner has over twenty-five (25+) years
of industry experience in business and insurance services collectively and a vast amount of
firsthand experience as a leader and manager.
To that end, Boonerang Consulting LLC is action-oriented and a master at planning,
organizing and achieving results for its client base with a proven track record of
achievements and success!
Owner Summary
Jacqueline K Boone is the Owner and Operator of Boonerang Consulting LLC. Mrs. Boone has a background in business administration and management and insurance services. Mrs. Boone completed her B.A. at Sojourner-Douglass College in Baltimore, MD and furthered graduate studies at the Johns Hopkins School of Professional Studies in Business and Education. Mrs. Boone
completed the Leadership Development Program for Minority Managers Cohort Program while pursuing a graduate degree at Johns Hopkins.
Mrs. Boone has been licensed as a Health and Life Insurance Agent since 1993 and more recently licensed as an Insurance Advisor since 2009. Mrs. Boone is licensed in Maryland, District of Columbia, Pennsylvania and Virginia as a Life and Health Insurance Agent & Advisor and is a Maryland Notary Public.
Prior to starting the Company, Mrs. Boone worked as an Independent Consultant for three (3+) years and held various positions with employers in management, administrative and insurance sales support capacities.
Information contained in this document is confidential. 2013 Page 5
Corporate/Certification Information
Legal Name
Boonerang Consulting LLC
Address 5504 Benton Heights Avenue
Baltimore, Maryland 21206
Owner Jacqueline K Boone, President & CEO
Direct Telephone Contact 410-977-4864
Fax Number 410-483-0071
Company Website www.boonerangconsulting.com
Company Email [email protected]
Company Blog www.boonerangconsulting.blog.com
DUNS Number 021233115
CAGE CODE 57FA4
MDOT Certification Expires 12/2013
Baltimore City Certification Expires 10/2015 SBA 8(a) Business Development Program Expires 1/2021 Howard County Gov’t Certification Expires 05/2014 City of Wilmington, Delaware Expiress 7/2015 Prince George’s County Gov’t
Certification Expires 03/2014
Maryland Small Business Reserve Expires 03/2014 City of Wilmington, Delaware Expires 2014 Metropolitan Washington Airports
Authority Expires 10/29/2016
State of Delaware Expires 2014
Washington Suburban Sanitation
Commission Expires 01/2014
SAM.GOV Registered Company
Small Business Dynamic Search SBA Profile
Business Types/Grants 100% Minority-Owned Business, Self-Certified Small Disadvantaged Business, For Profit Organization, Woman-Owned Business, MDOT Certified Disadvantaged Business, 8(a) Certified, Limited Liability Company, Black American owned, Contracts and Grants, S Corporation, Notary Public
Maryland Insurance Producer Firm Expires 09/2013
Virginia Insurance Producer firm No Expiration – Non-Resident License District of Columbia Insurance Producer
Firm Expires 05/2014
NAICS Codes 541611 – Admin., Mgt., General Mgt Consulting Services 524210 - Insurance Agencies and Brokerages
524298 - All Other Insurance Related Activities 541612 - Human Resources Consulting Services 561320 – Temporary Help Services
561499 - All Other Business Support Services 561320 – Facility Support Services
561740 – Carpet and Upholstery Cleaning Services 561612 – Security Guard and Patrol Services
SIC Codes 8748 – Business Management Consulting NEC
Information contained in this document is confidential. 2013 Page 6
Services
Snapshot - Menu of Services
Business Operations Management Consulting Human Resources Development & Management Personnel Recruitment & Placement Assistance Staff Augmentation
Development, Implementation & Management of Commercial Insurance Programs Design, Implementation and Support of Critical Business Service Programs Business
Operations
Employee Benefit Program Placemen, Review & Management Payroll Services Program Placement Assistance
Company Documentation Development Training & Education
Individual Insurance Services
Business Management Consulting Services
Provide assistance with daily operations management for small to large businesses. Provide assistance with completing applications to various local city, state and federal agencies for minority vendor certifications.
Provide assistance in making application to local and state agency programs such as Workforce Solutions and Maryland Office of Employment Development to obtain potential candidates, funding/reimbursement for payroll services by hiring qualified candidates from agencies workforce programs.
Payroll Negotiation Outsourcing Assistance with Placement & Management. Human Resources Management – Recruitment, Pre-screening, Interviewing Assistance and Employee hiring.
Insurance Services
Development/Implementation of Commercial Insurance Programs.
Experience in all 50 states (General Liability, Professional Liability, Workers’ Compensation and various insurance lines)
Group Health Insurance (Employee Benefit Programs) for Employers.
Group Voluntary Benefits for Employers (Life, AD&D, Short/Long-Term Disability, etc.) Individual Insurance Programs in all 50 States
Small Business Owner Insurance Programs, specifically, The Maryland Health Insurance Partnership Program*
Workers’ Compensation
Discuss/Review/Develop/implement a workers’ compensation program.
Review management of workers’ compensation insurance costs to maximize cost savings and implement a claims management program.
Review current Safety/Return to Work Programs in place to improve upon daily operations and employee safety as they relate to company’s workers’ compensation program.
Documentation Development and Implementation/Employee Assessment
Development/Implementation of Employee Manual.
Development/Implementation of Employee Safety Manual.
Development/Implementation of Employee Hiring Documentation.
Development/Implementation of Employee Policy and Procedures Manual. Review/Develop/Implement Personnel Recruitment and Selection Process.
Information contained in this document is confidential. 2013 Page 7 Develop/Implement/Analyze employee benefits program (group and/or individual).
Review/Develop/Implement Employee Orientation, Training and Development Program. Review employee communication materials (e.g., forms and notices).
Review/Develop/Implement HIPAA compliance procedures and make recommendations for improvements to ensure full HIPAA compliance.
*Maryland Health Insurance Partnership Program: Assisting small businesses in obtaining employee health insurance via Subsidy Program which pays up to 50% of employee health insurance.
Family Medical Leave Act (FMLA)
Confirm that proper (bilingual) notices are posted within company as it relates to FMLA to to avoid penalties and fines.
Review and assist with any necessary revisions to the current Policies and Procedures manual(s) concerning FMLA entitlements and employee obligations.
The services listed above, although very extensive; do not cover all aspects of the services offered by Boonerang Consulting LLC. Our partnerships with a variety of service providers in business and industry give us the reach to service all aspects of a company’s needs.
Strategic Partnerships
Boonerang Consulting LLC is an energetic and innovative, emerging small business that conveys a great value through its experiences and vision. Accordingly, we also recognize the merit that other companies bring to the table.
We acknowledge that by standing alone, we cannot be all things to all companies. The core of our success focuses on a unique business model that partners our professional talents and skills with those firms that have that have the capabilities, experience and quality services that make for a great match. Each of our Company partners undergoes a rigorous screening and evaluation process to uphold the moral values and quality standards established by our Company.
Boonerang Consulting LLC strategic partnerships include the following: Insurance Brokerage Firms
Independent Consultants in Sales, Marketing and Administration Non-Profit Agencies
Banking Firms (specifically catering to small business)
Past Performance
Although we are a small company, we function more effectively and more efficiently than a major corporation and provide dedicated personal attention. Boonerang Consulting LLC has gained respect by developing key alliances and providing outstanding services to assist(list not inclusive of all past/current Clients):
Architecture and Engineering Firms Construction Firms
Furniture Installation Firms Janitorial Firms
Daycare Facilities Non-Profit Organizations
Church Organizations Energy Service Firms
Information Technology Firms Food and Beverage Firms
Information contained in this document is confidential. 2013 Page 8
Clients
(list is not inclusive of all past clients)2013 – Present Department of the Army – Fort Belvoir, Virgina Facility Support Services
2013 – Present Stronghold Security LLC – Baltimore, Maryland Consulting Services
2012 – Present The City of Baltimore Small Business Resource Center – Baltimore, MD Local Contractor Development Program (LCDP)
Project/Program Management
2012 – Present Schnabel Engineering Consultants Inc – Baltimore, MD Field Engineering Staff Support
2011 – Present One Call Concepts Locating Services, Inc – Hanover, MD Office Staff Support
2010 – Present Superior Technology Solutions Corp – Baltimore, MD Consulting and Employee Benefits Services
2009 – Present Furniture Installation & Service Technicians LLC – Baltimore, MD Management Operations; Including completion of all documentation for General Services Administration (GSA) Schedule placement
2007 – Present NAES, LLC – Baltimore, MD
Management Operations (Schnabel Engineering Consultants, Inc.);
Including completing all documentation for MBE Certifications in various states 2009 – 2010 Carpet for Pennies Inc & LLC – Baltimore, MD
Minority Certification Application Assistance and Documentation Development 2003 – 2007 The All-Star Group Companies, Inc/HR Strategies & Solutions LLC – Baltimore, MD
All aspects of daily operations management, insurance procurement, new business development and implementation, employee benefits procurement and placement, staff augmentation, pre-employment screening, and documentation development. (Key Clients:
Washington Suburban Sanitation Commission {WSSC}; Lockheed
Martin and Aerotek)
Summary
Thank you for your interest in our Company. We are dedicated to our clients, our professionalism and extremely knowledgeable in our industries served. We are positive that by applying our vision and commitment to excellence that we can help your company achieve its organizational mission and goals and achieve results that are second to none!
We seek sub-contracting opportunities utilizing MBE (minority business entity) certifications to assist in meeting government contracting goals. The Company is certified as a woman-owned, minority, disadvantaged business with a number of local, state and federal government agencies. Boonerang Consulting LLC is a small company with a solid foundation for continued success. We are deeply committed to supplying the highest quality services and innovative programs in a dynamic marketplace. Our continued growth will ensure our success and the success of our clients, our partners, our vendors and our employees.