community association management industry.
The directory may not be reproduced in any manner, in whole or in part, without the express, written consent of AACM. AACM will license to you the contents of this Directory only if you accept all of the terms and conditions contained in this non-exclusive, non-transferable, limited license agreement. Please carefully read this license agreement before opening this Directory. By opening this Directory, you hereby accept and agree to be bound by the following terms and conditions:
1. This Directory shall be used for individual, personal, and confidential reference purposes only, and may be used only pursuant to the terms of this license agreement.
2. This Directory and its contents are proprietary products of AACM. 3. The contents of this Directory may not, in whole or in part, be reproduced, copied, disseminated, entered into a computer database, used in part in connection with a mailing list, or otherwise utilized, in any form or manner or by any means, except for the user’s individual, personal, and confidential reference.
The information reflected in this Directory is based on membership records, as provided by each member. Should there be any information that is incorrect, please accept the apologies of AACM. Contact the AACM offices to provide any updates or corrected information.
Founding Management Companies 7
Founding Affiliate Partners 8
Committee Descriptions and Chairs 10-11
About AACM: Vision & Mission 13
Legislative Online Information 14
Membership & Partnership Opportunities 17 Management Company Member Costs & Voting 18 Affiliate Partner Costs & Benefits 19-20 EDUCATION 21-40
CERTS Website 24
CAAM® Certification Program - Required Courses 26
Continuing Education Units (CEUs) 29-39
CEU Penalty Policy 40
MANAGEMENT COMPANY MEMBERS 41-87
INDIVIDUAL MEMBERS 88-90
AFFILIATE PARTNERS 91-328
Table of Contents per Category 91-94
Affiliate Partner Listings 95-328
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CHAIR Kim Lax, CAAM
Cadden Community Management 1870 W. Prince Rd., Ste. 47 Tucson, AZ 85705
(P) 520-297-0797 (F) 520-742-2618 [email protected]
CHAIR-ELECT
Delores Ferguson, CAAM CCMC
8360 E. Via de Ventura, Ste. L100 Scottsdale, AZ 85253
(P) 480-921-7500 (F) 480-921-7564 [email protected]
VICE CHAIR Tom Emele, CAAM
Associated Property Management 3260 E. Indian School Rd. Phoenix, AZ 85018
(P) 480-941-1077 (F) 602-992-0526 [email protected]
SECRETARY Any Ferrell, CAAM
FirstService Residential Arizona 9000 E Pima Center Pkwy., Ste. 300 Scottsdale, AZ 85258
(P) 480-551-4521 (F) 480-551-44521 [email protected] TREASURER
Andrew Way, CAAM
Y Cross Management Group, LLC 8375 N. Oracle Rd., Ste. 150 Tucson, AZ 85704
(P) 520-219-4520 (F) 520-219-4711 [email protected]
DIRECTOR
Jean-Marie Bellington, CAAM Tri-City Property Management 760 S. Stapley Dr.
Mesa, AZ 85204
(P) 480-844-2224 (F) 480-844-2061 [email protected]
DIRECTOR Brian Lincks, CAAM City Property Management 4645 E. Cotton Gin Loop Phoenix, AZ 85040
(P) 602-437-4777 (F) 602-437-4770 [email protected]
DIRECTOR Robb Lipsey, CAAM
Premier Community Management 3930 S. Alma School Rd., Ste. 10 Chandler, AZ 85248
(P) 480-704-2900 (F) 480-704-2905 [email protected]
DIRECTOR Lori Percival, CAAM Ogden & Company
1901 E. University Dr., Ste. 440 Mesa, AZ 85203
(P) 480-396-4567 (F) 480-396-6966 [email protected]
DIRECTOR
Amanda Shaw, CAAM AAM, LLC
1600 W. Broadway, Ste. 200 Tempe, AZ 85282
(P) 602-957-9191 (F) 602-957-8802 [email protected]
FOUNDING MANAGEMENT COMPANY MEMBERS
A Different Association Management, LLC
AAM, LLC
Associated Property Management, Inc.
Cadden Community Management
CCMC
Cardinal Professional Management, Inc.
City Property Management Company
First Service Residential Arizona
Lighthouse Management, LLC
Premier Community Management, Inc.
Sentry Management of Arizona, Inc.
FOUNDING AFFILIATE PARTNERS
PLATINUM FOUNDING
CareScape
Carpenter Hazlewood Delgado & Bolen, PLC Chaix Law
Clean Cut Landscape Maintenance DLC Resources, Inc. Ekmark & Ekmark, LLC
The Mahoney Group
GOLD FOUNDING
Arizona’s Best Landscape Maintenance CertaPro Painters
COMMITTEE DESCRIPTIONS AND CHAIRS
The AACM committee year runs from January to December. Serving on a committee is a great way to get involved with the special programs that promote the Association and the professionalism of the industry. Each committee gives opportunity to network with Members and Affiliate Partners.EVENTS COMMITTEE
Chair Robb Lipsey, Premier Community Management Co-Chairs Larry Aldrich, Burns Pest Elimination
Responsible for planning networking and other social events with AACM. The committee creates opportunities for managers and Affiliate Partners to build successful business relationships. There are two subcommittees: the Trade Show and HOPE Grant Golf Tournament.
MEMBERSHIP & COMMUNICATIONS COMMITTEE
Chair Delores Ferguson Co-Chairs Marsha Hove, CCMC
Nate Roberts, Roofing Southwest
Works with AACM to promote Management Company Member and Affiliate Partner membership and retention. Assists with items such as the AACM “Community Connection” newsletter, the G.E.M. Awards, and the AACM e-newsletter.
OUTREACH COMMITTEE
Chair Tom Emele, Associated Property Management Co-Chair John Nation, Clean Cut Landscape Management
Administers the HOPE (Homeowner Outreach Program Enterprise) Grant, reviews all HOPE Grant applications, and recommends Grant funding to the AACM Board of Directors. Also responsible for researching “goodwill” community charity projects for AACM.
EDUCATION COMMITTEE - Requires an application process to join committee.
Chair Jean-Marie Bellington, Tri-City Property Management Vice-Chairs Lisa Lundskow, CCMC
Kathryn Battock, Ekmark & Ekmark
Comprised of CAAM® managers and Platinum Affiliate Partners working together on curriculum development for the CAAM® Certification program, including core courses and Continuing Education Units (CEUs).
LEGISLATIVE COMMITTEE – Appointed by AACM Board of Directors
Chair Brian Lincks, City Property Management Company Vice-Chair Amanda Shaw, AAM, LLC
Advises AACM and works with the Association Lobbyist on homeowner association issues at the Capitol. Serves as the “Voice of Reason” and resource on behalf of AACM to the Arizona state legislators.
PROFESSIONAL STANDARDS COMMITTEE (PSC) - Committee appointed by a supermajority of the AACM Board of Directors (appointed members must be Management Company Designated Member or Committee Representative).
Chair Elaine Anghel, Tri-City Property Management Vice-Chair Nick Ferre, CCMC
Responsible for the development and enforcement of disciplinary procedures for violations of the AACM Code of Ethics (signed by all Members and CAAM® program participants). The PSC oversees all curriculum and instructor approval for the CAAM® (Certified Arizona Association Manager) Certification Program.
If you would like to serve on a committee, please email Jennifer Francis at:
The Arizona Association of Community Managers (AACM) is a statewide professional Association created by Management Company Members to provide professional standards for the community management industry. The AACM Code of Ethics and Certified Arizona Association Manager (CAAM®) Certification Program has set the standards of practice for professionals. Additional programs include the Homeowners Outreach Program Enterprise (HOPE) Grant, which aids homeowners in need, and the Affiliate Partner program, which creates a partnership with professional vendors in the community management industry.
MISSION STATEMENT
The Arizona Association of Community Managers promotes a positive perception of professional community association management firms and raises the standard of care in Arizona’s managed communities. It does this through its professional certifications of community managers (CAAM®) and other industry professionals, proactive outreach to Arizona homeowners and by being the “voice of reason” to the state’s legislature.
VISION STATEMENT
To achieve the highest level of professionalism in the care of Arizona’s managed communities.
HOW IS AACM THE HOA RESOURCE?
AACM, as an organization, is dedicated to proactively sharing its membership’s expertise at the state legislative level.
Go to AACM’s website at www.aacm.com and click on the Legislation tab or follow these instructions:
1. Access the website www.azleg.gov.
2. Under the heading “FAQ” on the left side of the page, click on “How Do I find My Legislators”.
3. On this screen, you will go to number “2” if you do not know your legislators/district. Choose “Click here to find the legislative district you live in by entering your address and zip code located at the lower left corner”. You will be taken to the Arizona Independent Redistricting Commission’s website.
4. On this screen, in the lower left hand corner, enter your address and zip code and then click “Find”. The next screen will show your district number.
5. Now that you have your legislative district number, you can back out of the two screens and click on the “x” in the right upper corner to close. You will be taken back to www.azleg.gov and its “How Do I Find My Legislators” screen.
6. Now you can choose number “1” to choose “If you know your Legislators, click here”.
7. In order to sort by district, simply click on the down arrow next to the “District” heading and find your legislators and their
contact information.
MEMBERSHIP AND PARTNERSHIP OPPORTUNITIES
MANAGEMENT COMPANY MEMBERSHIP
The strength of our association is in our membership. AACM Members ensure the standards of practice and professionalism of firms managing Arizona community associations. Members that participate in our education programs continue the AACM mission to be recognized as Arizona’s leading professional resource in the community association management industry. AACM provides opportunities that promote efficient, effective
representation through education and legislation for the benefit of our Members and industry. As a Member of AACM, your firm upholds our Code of Ethics and Membership Standards, which sends a strong message to the consumer that your company and its employees adhere to the highest state-specific industry standards.
INDIVIDUAL MEMBERSHIP
AACM created a category of membership for individuals that are employed as a(n): • On-site Manager (Association Employee)
• HOA Coordinator (Developer Employee) • Non-member Management Company employee
• Individual who earned CAAM® certification as a Community Manager, but is no longer practicing community association management.
Individual Members also uphold our Code of Ethics and Membership Standards. They are allowed individual access to all AACM programs and events. This is a non-voting membership.
AFFILIATE PARTNERSHIP
The program consists of three separate levels of marketing opportunities. The Affiliate Partnership allows for networking and educational involvement with the management company members and their managers.
MEMBER COSTS AND VOTING
Support for all participating companies includes a financial contribution and, for some, an additional donation of their time and energy. Membership in AACM and the related membership fee is structured on five different sizes of companies.
All fees are based on the number of units currently managed and billed as of the beginning of the AACM membership year. The sizes are:
• Level 1 Greater than 30,000 units • Level 2 20,000 through 29,999 units • Level 3 10,000 through 19,999 units • Level 4 5,000 through 9,999 units • Level 5 1 through 4,999 units
• Individual Varies based on category of individual membership Each year, payment and voting participation will be based on shares that are derived by the size of the category.
• Level 1 20 Votes $10,000 • Level 2 10 Votes $5,000 • Level 3 6 Votes $3,000 • Level 4 4 Votes $2,000 • Level 5 2 Votes $1,500 • Individual 0 Votes $500
AFFILIATE PARTNER COSTS AND BENEFITS
...dedicated to supporting your business
Affiliate Partnership introduces you and your business to leading community managers, providing exclusive opportunities to promote your services and products to key decision makers within AACM Membership.
PLATINUM PARTNER ANNUAL INVESTMENT $5,000
Special Events
• Bi-Annual Platinum Partner Council Meeting
• Invited to AACM Annual Membership Meeting - Bring your table top displays
to be placed around the room
• Invited to all VIP receptions
• Opportunity to make five minute presentation prior to AACM Board Meeting
(schedule in advance - one per year)
• Opportunity to make five minute presentation to Management Member
Executives prior to new Executive Speaker Series (schedule in advance)
• Annual Private Event with Board and Management Member Executives
Luncheons
• Up to six attendees (cost per person applies)
• Reserved Platinum Partner Tables in the center of the room
(limit one person per company)
• Opportunity to sit with AACM Board of Directors
(must be scheduled in advance)
• Table top marketing in lobby during networking time before luncheons • Logo on AACM PowerPoint Presentation played during luncheons • Place marketing materials/goodies on tables/chairs in dining room • Bring a door prize
• Assist at the registration table or as a door greeter
Promotional Benefits
• AACM will promote your awards and/or “tips of the trade” on our website and social networking sites (you must send us the links to the material to be posted)
• Framed posters/material in the training room (promote your company to managers)
• Roll-up Banners at all luncheons in the dining room (you must setup and teardown)
AFFILIATE PARTNER COSTS AND BENEFITS
Education and Other Benefits
• PowerPoint slide listing Platinum Partners at the start of all CAAM and CEU classes
• Schedule 10 minute presentation or ice breaker at the beginning of CAAM and CEU classes (bring donuts or cookies) – Check scheduling opportunities with Jen beginning January 1, 2014! With 46 classes per year in Phoenix alone, there are plenty of opportunities for everyone to present!
• Priority opportunity to instruct courses (requires approval) • Apply to serve on Education Committee
• Work with Education Committee to help develop CAAM/CEU material
GOLD PARTNER ANNUAL INVESTMENT $2,500
Luncheons
• Up to three attendees (cost per person applies)
• Shared table in lobby to place your marketing materials/goodies • Company name on AACM PowerPoint Presentation played during luncheons Promotional Benefits
• Website listing with link to your website
• Directory listing including 150 character description • Company name on printed AACM materials
• Advertising/Sponsorship opportunities (CAAM Binder, Directory Ads, Golf Tournament, Trade Show and other events)
Education and Other Benefits
• Opportunity to instruct courses (requires approval)
• Work with Education Committee to help develop CAAM/CEU material
Certified Arizona Association Manager (CAAM®)
Certified Arizona Association Support Professional (CAASP™) Professionalism, accountability, and education are of utmost importance to credibly and capably represent the tens of millions of dollars of real estate throughout Arizona. To that end, AACM developed its Certified Arizona
Association Manager (CAAM®) Certification Program.
CAAM® and CAASP™ are Arizona-specific designations signifying that a manager or community management industry professional is trained to address maintenance issues specific to our climate and laws particular to our state. Additional course completion and testing requirements in the areas of essential management principles and ethical business practices round out the CAAM® Certification Program curriculum, ensuring that community management professionals are comprehensively prepared to represent the values of Arizona’s communities and homes.
Continuing Education Units, or CEUs, support the CAAM® and CAASP™ designations by enhancing the professional education of those
professionals who have completed a designation under the CAAM® Certification Program through elective courses developed by AACM and approved by our Professional Standards Committee.
CAAM® CERTIFICATION AND DESIGNATION
In order to obtain the prestigious CAAM® designation, an individual must meet at least one of the following qualifications:
• Member company employees who are community managers actively engaged in community management.
CERTIFIED ARIZONA ASSOCIATION MANAGER
• Community managers who are AACM Individual Members and are employed directly by a community association.
• Employees of a developer or builder who are AACM Individual Members and are employed as the HOA Coordinator for that company.
A person who has earned CAAM® certification may continue to use the CAAM® or CAASP™ designation as long as they maintain their required Continuing Education Unit requirements and remain in good standing with AACM as a Management Company Member employee or an Individual Member, regardless of a career change after earning their CAAM® certification. A person who has earned CAAM® certification but is temporarily unemployed may continue to use the CAAM®/
CAASP™ designation and take continuing education courses under their former Membership affiliation for up to six months from their last day of employment in the community association industry, after which time they must apply for Individual Membership with AACM in order to maintain their CAAM®/CAASP™ designation.
CAAM® certification requirements include:
• An application and 3 CAAM® Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members.
• All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM® certification and subsequent renewal.
• Six months of direct experience performing all daily functions of a community manager (CAAM® designation only).
• Completion of the CAAM® core course curriculum within three years from the date of initial CAAM® Program Application, and
• CAAM® Continuing Education Units (CEUs):
°
First three-year certification period: 27 CEUs beginning the January 1 after initial certification date, including:The courses required to receive CAAM® certification may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass.
CAASP™ DESIGNATION
The CAASP™ designation is available to those community management industry professionals who are employed by a Management Company Member and are employed in a support role such as community management administrative assistants, community management accountants, compliance managers, and others who perform roles vital to the support of community managers but do not directly perform community management duties in their day-to-day activities or meet the CAAM® designation requirements as stated above. A person who has earned the CAASP™ designation may apply to AACM to convert their designation to a CAAM® designation after directly performing the duties of a community manager for at least six (6) months.
A person who has earned the CAASP™ designation but is temporarily
unemployed may continue to use the CAASP™ designation and take continuing education courses under their former Membership affiliation for
up to six months from their last day of employment in the community association industry.
CAASP™ designation requirements include:
• An application and 3 CAAM® Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members.
• All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM® certification and
°
Subsequent three-year re-certification periods: 27 CEUs consisting of at least 18 Education CEUs including 3 CEUs each year of mandatory Annual Law Update credits, and up to 9 Participation CEUs (PCEUs)for participation in AACM committees, activities and events. *Exception: CAAM®-certified individuals with a certification date prior to January 1, 2007 may
take their 3 required CEUs of Effective Communication Tools for Community Managers within their second three-year CAAM® certification period.
CAAM® Certification Program courses taken for the CAASP™ designation may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass.
CERTS (Certification, Education, Registration and Tracking System) Website AACM has developed proprietary custom web software specifically for CAAM® Certification Program participants. Through CERTS, CAAM® participants can easily:
• Apply for CAAM® Program Certification • Review CAAM® course descriptions • Register for upcoming classes • View certification progress
• Track Continuing Education requirements
To visit the CERTS website, go to www.aacmonline.org and click on the link that says, “Click Here to enter the CERTS website.” From there, a person may complete the online CAAM® Program application. Once approved, a CERTS user ID and password will be sent to the new CAAM® participant, who may then log in to the CERTS website to take advantage of all that CERTS has to offer.
CAAM® CERTIFICATION PROGRAM - REQUIRED COURSES Basics of Association Management (BAM)*
BAM is a 2-day course covering a comprehensive spectrum of topics vital to effective community management. This course is taught by seasoned community managers as well as legal and financial professionals. Legal aspects of HOAs, understanding association insurance, budgets, financial statements, reserves, industry terminology, annual board meetings, and member communication are all topics included in BAM.
AACM Ethics
This is a full-day course written by members of the AACM Board of Directors and Professional Standards Committee. It is designed to help community management professionals and associates understand the high ethical standards held by AACM Members and their associates, and employ said standards in their daily business. AACM’s organizational structure is explained, along with the Code of Ethics and Professional Standards that all AACM Members and CAAM®-certified individuals have committed to uphold. A Code of Ethics is to be signed by all class attendees at the end of this course, indicating the individual’s agreement to also commit to the ethics detailed in class.
Arizona Association Law
Navigating and understanding community association law and the legal issues that affect HOAs and community managers can be quite a challenge. Some of AACM’s Affiliate Partners who are legal professionals specializing in the HOA industry instruct this full-day course. Topics include community association documents, condominiums vs. planned communities, roles of the Board and the Manager, developer transitions, reserves, collections, restriction enforcement, board meetings, and insurance.
Arizona Association Finance*
AACM - NBC-CAM RECIPROCITY POLICIES
CMCA-Designated Individual Receiving CAAM® Certification:
A community manager with a current CMCA designation and current AACM Membership status through either a Management Company Member or an Individual Membership may apply for the CAAM® Certification Program. Upon providing proof of current CMCA designation, the following course requirements for CAAM® Certification may be waived:
• Basics of Association Management • Arizona Association Finance
The following requirements must be met to receive CAAM® Certification with a CMCA designation:
• Attend and pass AACM Ethics course
(in-class test and Code of Ethics Agreement)
• Attend and pass Arizona Association Law (in-class test) • Current CAAM® Program Registration Fee
Once CAAM® Certification has been awarded, all CAAM® graduates will be required to earn CEU credits per current AACM policy.
Effective January 1, 2011, these policies must be followed or CAAM® certification may be subject to suspension or revocation.
Maintaining CAAM® Designation While Working Out-of-State as a Community Manager:
CAAM®-certified managers who have relocated out of state may maintain active CAAM® certification with the following requirements:
Once the above requirements have been met, the CAAM®-CMCA certified individual may maintain certification “hold” status as long as they continue to provide proof of active or renewed CMCA designation while out of state. The individual’s current CAAM® certification period will be placed on “hold” status beginning the first January 1 after notification of out-of-state move. Mandatory CEU requirements will be immediately placed on “hold” status. Resuming Active CAAM® Status upon Return to Arizona as a
Community Manager:
If a CAAM®-CMCA certified individual relocates back to Arizona, the following requirements must be met to maintain CAAM® certification: • Notify AACM of the individual’s return to Arizona within 30 days of return • Provide AACM all updated contact information including
management company (if applicable), office address, email addresses, home address, and phone numbers
• Maintain membership in AACM either through employment with an AACM Member company or as an Individual Member in good standing After AACM has been notified of the CAAM®-CMCA certified individual’s return to Arizona:
• The individual’s certification period and CEU requirements will resume beginning the January 1 after notification of their return to Arizona. • Individuals may continue to earn CEU credits after notification of return to Arizona and prior to resuming their certification period on the following January 1.
CAAM® CERTIFICATION CHANGES AND EXPIRATION/RENEWAL
AACM will maintain records for each individual in the CAAM® Certification Program. The AACM Member of record associated with the certified
www.aacmonline.org and click on the link that says “Click here to enter the CERTS website”).
The AACM Member of record as described above must notify the AACM office of any name changes or employment changes by completing a CAAM® Records Change Form as soon as possible after a change (either termination or hire) occurs. Please contact the Education Manager or the AACM Office at 602-685-1111 to obtain a CAAM® Records Change Form. There may be a re-certification fee charged at the time of re-certification (amount to be determined).
CONTINUING EDUCATION UNITS (CEUs) - FOR THE CAAM® AND
CAASP™ DESIGNATIONS UNDER THE CAAM® CERTIFICATION PROGRAM The role of a community manager is constantly evolving. In order to remain proficient, a CAAM®-certified individual, whether CAAM®- or CAASP™-designated, must continue his or her education by participating in elective courses presented as the continuing education arm of the CAAM® Certification Program. CEU course requirements are based on a calendar year beginning the January 1 following a person’s initial certification date. For example, if CAAM® certification was received in May, the three-year CEU requirements would begin the following January 1.
CONTINUING EDUCATION UNIT POLICIES
• A set number of Continuing Education Units (CEUs) must be earned during each three-year certification period – see details below under CEU Requirements.
• Only AACM courses and activities will be accepted toward CAAM® continuing education requirements.
• CEUs may be earned after the initial certification date and prior to the January 1 beginning of the first certification period, but are not required during this period. This is considered a “bonus period”.
• CEU courses may be re-taken for no Education credit, with priority registration given to those individuals taking the course for credit. For example, a CAAM® may take the Annual Meetings class for 3 Education credits, but that CAAM® may not receive 3 additional Education credits if he or she takes the Annual Meetings class again, or instructs the class after previously taking or instructing the course for credit.
• An individual must complete either the CAAM® Certification
Program with a CAAM® or CAASP™ designation in order to attend
any CAAM® Continuing Education course, as our core certification
classes are the foundation upon which our continuing education is built. An individual must be an AACM Member to hold either designation; therefore, CEUs are only available to AACM Members.
CEU REQUIREMENTS
First certification period:27 CEUs must be completed within three (3) years from the January 1 following a person’s original CAAM® certification date, including:
• 3 CEUs each year of mandatory Annual Law Update course
• 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time during the first three-year
certification period)
• AACM strongly recommends that each CAAM®-certified individual in their first certification period obtain 6 units of elective courses for a total of 9 CEUs per year.
Subsequent certification periods: 27 CEUs must be completed within three (3) years from the person’s certification renewal date. These CEUs must consist of at least 18 Education CEUs and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities, and events. • 3 CEUs each year of mandatory Annual Law Update course
AACM-APPROVED CEU COURSES
Please note that not all classes are offered each year.
Advanced Condos: High Rises, Conversions and Special Issues, Elective 3 credits
This is an in-depth course on special issues concerning multi-family housing communities, including condominiums, high-rises and
conversions. Topics include issues specific to high-rises and conversions, special insurance issues, and construction defects. AACM strongly recommends taking Condominium Basics and Condo maintenance and planning prior to this class. Condo Series: Part 3 of 3.
Advanced Legal Issues, Elective 3 credits
This advanced course is recommended for community managers with at least three years of community management experience. Records requests, Alternative Dispute Resolution, the Nonprofit Corporation Act, Restatement of the Law of Servitudes, amendment procedures and developer issues in a stressed economy are all components of this course. Several interactive case studies are used throughout the course to help attendees apply the curriculum as it is learned.
Annual Law Update and Ethics Review, Mandatory 3 credits per year
New legislation passed that will affect community management and homeowner associations. The legislative updates in this course are instructed by legal professionals in the HOA industry, and the ethics review is taught by current and former members of AACM’s professional standards committee.
** This course is mandatory for all CAAM®-certified individuals (CAAM® and
CAASP™ designations) to attend annually. Failure to attend any
year will result in suspension of CAAM® certification along with all rights
and privileges. It is the certified individual’s obligation to register for this class in order to maintain active certification.**
Arizona Environmental Safety & Awareness, Elective 3 credits Appropriate for any level of experience, this course educates managers and others venturing outdoors in their career duties (especially those new to Arizona) about the environmental dangers and concerns specific to Arizona to be aware of when managing a community and walking onsite, including weather, terrain, wildlife and invasive/dangerous plant species. Live animal exhibits may be included.
Board Meetings, Elective 3 credits
This basic course is designed to educate community managers regarding how to properly guide a board of directors in calling and holding regular board meetings. Managers will learn the statutory requirements regarding board meetings, and where to look within the community documents to determine the mandatory procedures and policies that must be following in holding and conducting board meetings. Also included are suggestions for dealing with issues commonly faced in association board meetings. This course is instructed by experienced community managers and legal professionals experienced in community association law.
Cash Management, Elective 3 credits
Financial statements, accounting methods, investments, insurance bonds and community association loans are topics included in this in-depth elective course instructed by financial professionals and experienced community managers.
Collection Issues, Elective 3 credits
In the current economy, collections have come to the forefront of managers’ attention. This course addresses collection laws and processes including foreclosure, liens, personal judgments, short sales, bankruptcies, and the Fair Debt Collection Practices Act.
Condominium Basics, Elective 3 credits
The Arizona real estate market has seen a surge in condominiums in recent years. As these types of communities increase, so does the need for community managers to be educated in learning to manage these communities differently from single-family residential communities. Taught by seasoned community managers, as well as professionals from several affiliate partner industries including construction, legal, and insurance professionals, this course covers legal and insurance issues, physical components of condominiums, rules and policies, and other issues specific to condominiums. Condo Series: Part 1 of 3.
Condo Maintenance and Planning, Elective 3 credits
This course explores maintenance and planning issues specific to condominiums within the state of Arizona. Exterior surfaces, parking facilities, HVAC, asbestos, mold, and insurance issues are just a few of the topics discussed in this course. AACM recommends completing the Condominium Basics course before taking this course.
Condo Series: Part 2 of 3.
Construction Defects, Elective 3 credits
Construction defects are an unpleasant but unavoidable part of managing community associations – even the best construction companies make occasional mistakes which need to be rectified. This course educates community managers in how to effectively communicate with boards and developers regarding construction defects, as well as introducing the concept of alternative dispute resolution. Related topics include fiduciary duty, proper procedure for developer turnover of common areas, developer and vendor liability, and warranties.
Data Retention, Technology & Legal Issues, Elective 3 credits
This course is offered in two forms: one exclusively for management company principals and owners, and one for community managers. This course assists management company executives and community managers
Developer Transitions, Elective 3 credits
As new communities become occupied with homeowners, they reach a point where control of the association must transition from developer to homeowner control. This course, instructed by attorneys and community managers experienced in developer transitions, educates community managers regarding the transition process and the balance required between the management, the developer, the controlled Board, and the homeowners. Public reports, community documents, contracts, developer liability, and common area inspections/ transfers, and property taxes are some of the highlighted topics.
Effective Communication Tools for Community Managers, Mandatory (one time during the first three-year certification period) 3 credits Communication is the key to any relationship, business or personal. In this basic course, community managers are provided with tips for effectively communicating with Boards and homeowners both at meetings and in the workplace. Written, verbal, and non-verbal communication skills are all highlighted in this valuable presentation.
Elements of Landscaping, Elective 3 credits
Most community associations are formed for the primary purpose of maintaining the common elements of the community, and landscaping is usually the largest of these. This introductory-level course, instructed by experienced community managers and landscaping professionals, includes information on forming a basic landscape service contract, as well as licensing requirements for the industry, irrigation water
conservation, landscaping budgets, overseeding, information resources regarding plant material, and technical topics such as granite, lighting, erosion control, frost damage, and vandalism. Sustainable Landscape Management practices are an integral part of this course.
Navigating an Insurance Claim, Elective 3 credits
Taught by experienced community managers and HOA insurance
professionals experienced in insurance claims, this course explores various insurance loss scenarios that community managers may encounter, and covers the steps that managers should take when dealing with
these situations.
Mediation & Conflict Resolution, Elective 3 credits Managers learn how to help resolve conflicts between members of the communities they manage, especially with high-density communities and condos on the rise. Topics include an exploration of alternative dispute resolution methods, including mediation and arbitration, as well as ways to diffuse conflicts to avoid getting to Alternative
Dispute Resolution.
Smarter Spending, Elective 3 credits
Taught by experienced community managers and key community association vendors, this course explores avenues of saving in the areas of operations, collections, insurance, reserves, and service providers. Tips for selecting the right vendor for the community are included in this course.
Special Circumstances, Elective 3 credits
This course addresses situations that come up less frequently but need to be understood when they do arise, such as benefited parcels and sub-associations, committees & volunteers, discrimination, self-help, party walls, bulk contracts, media, and a host of other important topics.
Water Use, Maintenance, and Conservation, Elective 3 credits
Water is a precious commodity in the desert climate of Arizona.
This course, taught by experienced community managers and landscape professionals, makes managers aware of how water is measured and used, the water requirements of various plants, and provides an
PENALTY POLICY FOR NOT MEETING CONTINUING EDUCATION AND ACTIVE STATUS REQUIREMENTS
Effective January 1, 2011
Mandatory course missed (i.e., Law Update or Effective Communication):
• CAAM® Certification suspended immediately following the last offering of the mandatory course that year.
• Reinstatement application and $325 reinstatement fee. • Publication of name and suspension date on AACM website and in AACM newsletter.
Total CEU requirements not met:
• CAAM® Certification suspended January 1 of the following year. • Approved reinstatement application and $325 reinstatement fee required in time to complete the equivalent missed credits by June 30 (six months from suspension date).
• Following reinstatement, Participant must complete the equivalent missed credits by June 30; failure to reinstate certification and complete missed credits will result in revocation of CAAM® certification.
• Equivalent missed credits from prior certification period will be required in addition to the three-year certification period CEU credit requirement. • Publication of name and suspension date on AACM website and in AACM newsletter.
Any CAAM® Certification remaining inactive or suspended for more than
6 months will be revoked and required to complete CAAM® certification
requirements again at regular cost to regain active CAAM® status.
A letter explaining extenuating circumstances may be written prior to the end of the current certification period. AACM will make a determination on a case-by-case basis regarding possible exceptions and reinstatement conditions.
During any period of suspension or inactive CAAM® status including revocation, any CAAM® Certification Program designation (CAAM®, CAASP™ , etc.) may not be used in any form of business marketing or correspondence, including but not limited to business cards, signatures, brochures, marketing materials, resumes, etc.
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360 Property Management Company
4836 E. McDowell Rd., 102 Phoenix, AZ 85008 www.360propertymgt.com
Contact Darrin Maurer
Phone 602-863-3600 Fax 480-393-4361 Email [email protected] Vendor Contacts Darrin Maurer [email protected]
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AAM, LLC
1600 W. Broadway Rd., 200 Tempe, AZ 85282
www.aamaz.com
Contact Amanda Shaw, CAAM
Phone 602-957-9191 Fax 602-957-8802 Email [email protected] Vendor Contacts Susan Platner 602-288-2615 [email protected] Additional Contact Ercell Sherman 602-288-2679 [email protected]
AAM is one of Arizona’s most-respected homeowners’ association management companies. With over 24 years of homeowners’ association management company experience to our credit and over 400 associations under management, we are dedicated to delivering total peace of mind to our clients.
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ADAM, LLC (A Different Association Management)
516 E. Fort Lowell Rd Tucson, AZ 85705 www.adamllc.com
Contact Bill Maguire, CAAM
Phone 520-624-1206 Fax 520-388-4944 Email [email protected] Vendor Contacts Jacklyn Connoy [email protected]
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Advocate Community Management
13615 N. Bittersweet Way Fountain Hills, AZ 85268
www.advocatecommunitymanagement.com
Contact Cydney Holter, CAAM
Phone 480-688-0275
Fax
Email [email protected]
Vendor Contacts Email only please
Notes...
Allison-Shelton Real Estate Services, Inc.
2850 E. Camelback Rd., 300 Phoenix, AZ 85016www.allison-shelton.com
Contact Thomas Shelton, CAPS, CPM
Phone 602-474-3555 Fax 623-321-6490 Email [email protected] Vendor Contacts Mike Harbo [email protected] Additional Contact Rhonda Harding [email protected]
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ALPHA Community Management
19265 N. 83rd Ave., 102 Peoria, AZ 85382
www.alphacommunitymanagement.com
Contact Linda Van Gelder, CAAM
Phone 623-825-7777
Fax 623-561-6408
Email [email protected] Vendor Contacts
Linda Van Gelder 602-696-1303
Additional Contact David Van Gelder 623-825-7777
ALPHA Community Management is dedicated to delivering accessible professional services to our board members, committee members, homeowners and affiliated partners on property. Motivated to serve our Valley residents by our high ethical standards and personal desire to conduct business fairly, ALPHA Community Management embraces flexibility in our management approach with individual communities. Our services do not come pre-packaged, and we will fine tune the needs of your community within our management system.
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Arizona Community Management Services, LLC
17787 N. Perimeter Dr., A-111 Scottsdale, AZ 85255 www.azcms.comContact Karen Kass, CAAM, PCAM
Phone 480-355-1190 Fax 480-355-1191 Email [email protected] Vendor Contacts Taylor Murphy [email protected] Additional Contact
Lindsay Bowden, CAAM, CMCA 480-235-3650
AZCMS has the experience, staff, and progressive management philosophy to provide the highest level of service to its clients. Policies and procedures are designed to generate effective results while offering flexibility to adapt to the individual needs of the association. We are certain that with a cooperative effort and open channels of communication with Boards, we will achieve the goals and objectives set by the association and establish the foundation for a long and lasting relationship.
Arizona’s Vision
16625 S. Desert Foothills Pkwy Phoenix, AZ 85048
www.wearevision.com
Contact Darin Fisher, CAAM, CMCA
Phone 480-759-4945
Fax 480-759-8683
Email [email protected]
Vendor Contacts
Kathy Van Hilsen, CAAM, CMCA, AMS 480-789-3478
Additional Contact
Pam Rottner, CAAM, CMCA, AMS, PCAM
480-440-7208
We are a nationally certified (AAMC), full service community management firm, professionally serving clients throughout Arizona. Along with our affiliated real estate brokerage, residential management and maintenance companies, our goal is to exceed expectations and create satisfied customers who treat us like members of their community. Whether a single-family, condominium, or townhome community, Arizona’s Vision has unique programs tailored for you. Our visionary team of more than 70 certified managers and support professionals offers you a collection of diverse perspectives and life experiences which result in original and innovative ideas for your community. From professional accounting and administrative staff, in-house client collections, event planning and social
Associa/Jomar Association Services, Inc.
1514 W. Todd Dr., B-103 Tempe, AZ 85283www.jomarassociations.com
Contact Paula Randolph
Phone 480-892-5222 Fax 480-892-4333 Email [email protected] Vendor Contacts Amy Dawson [email protected]
Exceptional community management has a name. That name is Associa/ Jomar. Celebrating 35 years in Arizona and proud to provide exceptional management with integrity, reliability and security. From our team local team in Arizona, to Associaís founder, weíve all managed communities, and our clients find that nobody has the expertise that we do when it comes to doing the job right. From our unmatched customer service, to financials and accounting, to facil­ities maintenance, to governance and work­ing with boards of directors, we do it better. We ensure that our clientsí customer service expectations are met and exceeded. Itís understanding what others do as a rule and doing more. After all, at Associa/Jomar, we believe that working hard every day, doing that little bit extra for our customers is just part of being the best in the business. Itís
Associa/Lewis Management Resources, Inc.
180 W. Magee Rd., 134 Tucson, AZ 85704 www.lmri.orgContact Paula Randolph
Phone 520-742-5674 Fax 520-742-1523 Email [email protected] Vendor Contacts Barbara Daoust 520-742-5674 [email protected]
Exceptional community management has a name. That name is Associa/ Lewis. Celebrating 20 years in Arizona and proud to provide exceptional management with integrity, reliability and security. From our team local team in Arizona, to Associaís founder, weíve all managed communities, and our clients find that nobody has the expertise that we do when it comes to doing the job right. From our unmatched customer service, to financials and accounting, to facil¬ities maintenance, to governance and work¬ing with boards of directors, we do it better. We ensure that our clientsí customer service expectations are met and exceeded. Itís understanding what others do as a rule and doing more. After all, at Associa/Lewis, we believe that working hard every day, doing that little bit
Associated Property Management
3260 E. Indian School Rd. Phoenix, AZ 85018
www.apm-management.com
Contact Tom Emele, CAAM, AMS,CMCA
Phone 480-941-1077 Fax 602-992-0526 Email [email protected] Vendor Contacts Melanie Rosenblatt 602-522-0673 [email protected] Additional Contact
Christina Weigman, Vice President 480-298-3653
[email protected] Associated Property Management (A.P.M.) has been managing homeowners’ associations and communities in the Phoenix, Scottsdale, Mesa and surrounding metro area for nearly 30 years. We take pride in professionally managing communities in the areas of administration, maintenance, and community building. We are also proud to be founding members of AACM.Combining the experience of those three decades in business with the training, continuing education, experience and resources of our certified community managers who have made careers in property management makes us well-versed in understanding how local communities function and how to best assist them with their short and long-term goals.
Blue Sky Management Service
PO Box 12560 Glendale, AZ 85318 www.bluesky-az.comContact Julie Grant, CAAM
Phone 623-566-5904 Fax Email [email protected] Vendor Contacts Maria Kasem 623-628-2777 [email protected]
Blue Sky Management Service specializes in the management of planned communities. We strive to ensure each client is provided with the highest level of professionalism, expertise, and attention to detail that one would provide the community in which they reside. Blue Sky Management is known for quality service. Because of this, we are highly regarded by both property owners and tenants. Our friendly and exceptional service sets us apart from other property management companies. Services include: Financial Management, Full Service Portfolio Property Management, and Developer Services.
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Brown Community Management, Inc.
7255 E. Hampton Ave., 101 Mesa, AZ 85209www.brownmanagement.com
Contact Bob Brown, CAAM
Phone 480-539-1396 Fax 480-889-5087 Email [email protected] Vendor Contacts Denise Frazier [email protected] Additional Contact Matt Bertozzi, CAAM
[email protected] Since 1997, Brown Community Management has grown to manage nearly 200 communities throughout Arizona. We provide full-service, intelligent solutions to the myriad of issues facing homeowners associations and have the flexibility to customize our programs to fit any community’s needs. Brown Community Management - Promises Kept, Expectations Exceeded.
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Cadden Community Management
1870 W. Prince Rd., 47 Tucson, AZ 85705 www.cadden.com
Contact Kim Lax, CAAM, AMS, PCAM
Phone 520-297-0797
Fax 520-742-2618
Email [email protected]
Vendor Contacts
Kim Lax, CAAM, AMS, PCAM [email protected]
Additional Contact Mike Cadden
Cadden Management is the recognized leader among association management firms in the Tucson and surrounding areas. We have enjoyed over 25 years of success in the association management industry. Today, the company is responsible for maintaining and increasing the property values of homes in Tucson, Green Valley, Sierra Vista, and Rocky Point, Mexico areas. Our staff is a strong team, dedicated to providing exceptional customer service. We will provide that service with integrity, continued education and unwavering commitment to individual growth as industry practitioners for the ultimate value of our clients.
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Cardinal Professional Management, Inc.
PO Box 27066 Tucson, AZ 85726 www.cardinalpm.comContact Glynda Lowe, CAAM
Phone 520-388-9792 Fax 520-388-9940 Email [email protected] Vendor Contacts Glynda Lowe [email protected]
A full-service Community Association Management company serving Southern Arizona.
CCMC
8360 E. Via de Ventura Blvd., L-100 Scottsdale, AZ 85258
www.CCMCnet.com
Contact Delores Ferguson, CAAM, PCAM
Phone 480-921-7500 Fax 480-921-7564 Email [email protected] Vendor Contacts Karen Angelo 480-624-7040 [email protected]
At CCMC, our unique brand of community management is about human connectivity. Serving people first. Challenging leaders to be their best. And infusing life with fun. For more than 40 years, the CCMC team has been defining what it means to manage community associations the right way, by putting people before process. We operate from a community perspective and strive to discover innovative solutions that will bring financial and social benefits to developers and residents, alike. Today, our company serves 140 of the nation’s most successful master-planned communities including Celebration, Florida; Daybreak, Utah; Craig Ranch, Texas; and Grayhawk, Arizona. To learn more, visit www.CCMCnet.com.
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City Property Management Company
4645 E. Cotton Gin Loop Phoenix, AZ 85040 www.cityproperty.comContact Brian Lincks, CAAM
Phone 602-437-4777 Fax 602-437-4770 Email [email protected] Vendor Contacts Barbara Dummitt [email protected] Additional Contact Sara Saiz [email protected]
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Cornerstone Properties, Inc.
4523 E. Broadway Rd. Phoenix, AZ 85040 www.cpihoa.com
Contact Mike Roberson, CAAM
Phone 602-433-0331 Fax 602-244-9214 Email [email protected] Vendor Contacts Mike Roberson [email protected]
Cornerstone Properties is a full service management firm that offers complete HOA management, accounting, and landscape maintenance and installation. Cornerstone Properties has been in business since 1988 and services associations of all types and sizes.
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Expert HOA Management LLC
8880 E. Speedway Blvd., 302 Tucson, AZ 85710
www.experthoa.com
Contact Carmine Carriero, Jr., CAAM
Phone 520-829-7120 Fax 520-829-7122 Email [email protected] Vendor Contacts Carmine Carriero [email protected] Additional Contact Anita Carriero [email protected]
Expert HOA Management LLC is a small and personal hands on management company that I purchased from Century 21 1st American at the end of March, 2012. Prior to that time, I was the Senior Community Manager for Century 21 after moving here from New York City to be with family. We are a professional management company that manages large or small and the intimate service we give is second to none. Give us a call and see what you have been missing!!
FirstService Residential Arizona
9000 E. Pima Center Parkway, 300 Scottsdale, AZ 85258
www.fsresidential.com
Contact Any Ferrell, CAAM
Phone 480-551-4300 Fax 480-551-6000 Email [email protected] Vendor Contacts Alyce Bergant [email protected]
FirstService Residential Arizona is recognized as the leading HOA and property Management Company in the Greater Phoenix and Tucson areas, as well as throughout the state. We provide expertise and service to communities of all types including Community Associations, Condominiums, High-Rise Buildings, Active Adult Communities, Lifestyle Communities, and Master Planned Communities. We have been recognized as the #1 HOA management company for eight consecutive years by Ranking Arizona. FirstService Residential is the leading Management Company of residential communities in North America, overseeing more than 6,000 properties and over 1.5 million residential units.
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Focus HOA Management
2824 N. Power Rd., 113-122 Mesa, AZ 85215
www.FocusHOA.com
Contact Susan Lovitch, CAAM
Phone 602-635-9777 Fax 602-357-1969 Email [email protected] Vendor Contacts Harman Cadis [email protected]
Focus HOA Management is a full-service homeowner association management company serving the greater metro Phoenix area. We are smaller boutique full service Management Company. We are high automated and offer excellent customer service.
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Golden Valley Property Management
608 E. Missouri Ave., 100 Phoenix, AZ 85012 www.gvpm.comContact Michael Latz, CAAM
Phone 602-294-0999 Fax 602-294-0103 Email [email protected] Vendor Contacts Rick Burman [email protected]
GVPM is a 22 year old community management company with 16 employees. We are large enough to KNOW and small enough to CARE! We love helping owners and communities thrive and prosper. GVPM will assist you in running your association by maximizing your income while also keeping your homeowners happy. We have offices in Central Phoenix and Fountain Hills. Sister companies include a collection agency and a handyman service. Our motto is “We Treat You Like GOLD”.
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Integrity First Property Management
7904 E. Chaparral Rd., A110 #214 Scottsdale, AZ 85250
www.integrityfirstpm.com
Contact Gretchen Rotella, CAAM
Phone 623-748-7595 Fax 623-321-7596 Email [email protected] Vendor Contacts Gretchen Rotella [email protected] Additional Contact Karen Benson [email protected]. Integrity First Property Management recognizes the need for excellence and integrity in the community management industry. Because of this need, IFPM will provide the benchmark in community management services while maintaining a strict adherence to ethical standards. IFPM’s ability to provide customized services, coupled with a commitment to communication and reliability, ensures a healthy future for each association managed.
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Kachina Management, Inc.
21448 N. 75th Ave., 6 Glendale, AZ 85308
www.kachinamanagement.com
Contact R. Mark Rounsaville, CAAM
Phone 623-572-7579 Fax 623-572-0331 Email [email protected] Vendor Contacts Terri Lampi 602-290-4238 [email protected]
Kachina Management is a full service management company that manages all types of community associations across Arizona incuding master planned communities, business parks, condominiums and townhomes. No community is too big or too small. We also offer accounting services only for associations in California and Mexico.
Lighthouse Management, LLC
P.O.Box 6298 Goodyear, AZ 85338 www.LHMAZ.comContact Christopher Mc Guire, CAAM
Phone 623-691-6500 Fax 623-691-6551 Email [email protected] Vendor Contacts Christopher Mc Guire [email protected] Additional Contact Tina Fay [email protected]
THE “LIGHTHOUSE” AT THE END OF THE TUNNEL At one time or another we all lose our way. It doesn’t matter if you’re an HOA, a developer, a board member or just a homeowner - sometimes we find ourselves adrift in a sea of doubt, poor service, unanswered questions, untimely responses, lack of attention and unsolved problems., Look for the Lighthouse beacon of personal service, communication, experience, knowledge, response to problemsx, and a host of other service-oriented beacons that will guide you to a safe harbor. It’s not the size of the light, but the intensity of the beacon. Give us a call if you’re adrift - Lighthouse will be your beacon of safety.
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The Management Trust
1625 E. Northern Ave., 200 Phoenix, AZ 85020
www.managementtrust.com
Contact Cory Wells
Phone 602-277-7070 Fax 602-277-2525 Email [email protected] Vendor Contacts Jennifer Crawford [email protected]
The Management Trust is the sole employee-owned full-service community management company in the industry. Founded in the 1960’s, The Management Trust is a federation of successful management companies located in over 25 markets all over the western U.S.
Montecito Realty, Inc.
5751 N. Kolb Rd. Tucson, AZ 85750
www.montecitorealtyinc.com
Contact Bill Norris, CAAM
Phone 520-232-9145 Fax 520-232-9153 Email [email protected] Vendor Contacts Bill Norris [email protected]
Montecito Realty, Inc. has met the diverse needs of associations of all types and sizes throughout Arizona by providing comprehensive community association management services. Our clients benefit from our depth and breadth of experience. Each property is assigned a highly trained, Property Manager to ensure the attention to detail required by its management needs.By listening to the needs of our residents, we are able to forge a close working relationship with each association. We utilize a team approach to community management, assigning each property a dedicated team of talented professionals to oversee every aspect of its management. This management structure allows us to deliver our trademark boutique service with the resources, expertise and best practices of an established, industry-leading company.
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Oasis Community Management, LLC
668 N. 44th St., 233E Phoenix, AZ 85008www.oasiscommunitymanagement.com
Contact Mary Hernandez, CAAM
Phone 623-241-7373 Fax 602-795-9395 Email [email protected] Vendor Contacts Brett Lang [email protected]
At Oasis Community Management, personal service is not a mirage! With diverse business and industry experience, we bring a unique perspective to community management. While complying with all applicable statutes and covenants, we continue to keep personal service and flexibility a priority. We work with the Board of Directors to adjust our processes to fit the individual needs of each community we manage.
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Ogden & Company
1901 E. University Dr., 440 Mesa, AZ 85203
www.ogdenre.com/arizona
Contact Lori Percival, CAAM, CMCA
Phone 480-396-4567 Fax 480-396-6966 Email [email protected] Vendor Contacts Cheryl Morrow 480-396-4567 [email protected]
A full-service real estate organization serving the Arizona market with comprehensive property management, brokerage, consulting services and maintenance services.Our community management team possesses the expertise to work with developers, homeowners and business owners at every stage of development and management.We are dedicated to successfully meeting the needs and expectations of the clients we serve. With over 20 years of local experience, our commitment to providing unparalleled service is stronger than ever.
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The Osselaer Company
532 E. Maryland Ave., #F Phoenix, AZ 85012
www.hoamgmtbyosselaer.com
Contact John Osselaer
Phone 602-277-4418 Fax 602-265-6137 Email [email protected] Vendor Contacts Liz Miller 602-301-9519 [email protected]
The Osselaer Company is a full service property management company specializing in the management of Homeowner Associations in the Valley since 1965. We believe in building long term relationships by working with the Board of Directors and homeowners to maintain a sense of community while improving and enhancing property values. Please call us for a proposal at 602-277-4418. We look forward to serving you.
Park Management & Realty Services, Inc.
1835 W. Chandler Blvd., 103 Chandler, AZ 85224www.ParkManagementOnline.com
Contact David Kress, CMCA, AMS
Phone 480-726-7300 Fax 480-726-7306 Email [email protected] Vendor Contacts Rhonda Segobiano 480-339-1995 [email protected]
Park Management & Realty Services provides Associations with the innovative services necessary to operate a successful association. We offer personalized service to communities of all sizes from small Condominium Associations to large Master-Planned Communities. The key to building a successful neighborhood is a strong and proactive management team. Your individual Community Association manager will help you reach this goal through smooth and efficient governance. You will have access to the most responsive team in the business! We provide our associations with a personalized website and the ability for the Board to review and/o approve invoices online. Service is our Business! That is what we mean when we say Park Management & Realty Services gives you what you need and
