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Now that you have a fleet management system, what should you do with it?

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(1)

Now that you have a fleet

Now that you have a fleet

management system, what

management system, what

should you do with it?

should you do with it?

By Brad Kelley

(2)

Overview

Overview

• Typical fleet system use

• Understanding where your data lives

• Reporting

• Key Performance Indicators (KPI)

• Interfaces

(3)

Typical fleet system use

(4)

Typical Fleet System

Typical Fleet System

Wireless

(5)

Typical Fleet System Environment

Typical Fleet System Environment

• System use limited to fleet operation

• 1 – 3 power users

• Two interfaces (i.e. fuel and finance systems)

• 5 – 10 key reports used routinely

• Batch processing of technician time

• Several manual forms still utilized

• Training and modules limited to what was

rolled out during the initial implementation

(6)

Typical Fleet System Use

Typical Fleet System Use

Modules Used

• Work orders

• Work pending

• Parts management

• Fuel management

• General reports

• PM

Modules Not Used

• Motor pool

• Bar coding

• Part cross referencing

• Technician labor

• Warranty

• Tire tracking

• Accounting

(7)

Common Technical Issues

Common Technical Issues

• No policy and procedure manual to define

system use

• No disaster recovery plan

• Un-tested and validated backup solution

• One key technical resource – central

point of failure

• No testing scripts for upgrades

• No replacement schedule for hardware

and software

(8)

Understanding where your

Understanding where your

data lives

(9)

Database Overview

Database Overview

• Databases are essentially intelligent

spreadsheets with the capacity to store

mass amounts of related data.

• Database intelligent features include:

– Execution of complex queries

– Multiple user access with controls

– Views and stored procedures

(10)

Spreadsheets

Spreadsheets

Tables

Rows

(11)

Databases

Databases

(12)

EHeader

EHeader

Table

Table

Columns

(13)

Data Dictionary

(14)

Reporting

(15)

Reporting

Reporting

Standard FMIS Reports

• 200 < reports

• Un-customizable

• Limited parameters

and filtering

• Easy to utilize

• Limited export

features

Ad Hoc Reports

• $300 - $500 ad hoc

writing software

• Additional setup

• Additional training

• Extensive

customization,

parameters and

filtering

(16)

Typical Ad Hoc Reporting Scenario

Typical Ad Hoc Reporting Scenario

(17)

Ad Hoc Report Writer

(18)

Web Report Menu

(19)

Web Reports

(20)

Key Performance Indicators

Key Performance Indicators

(KPI)

(21)

KPI Dashboard

(22)

KPI Dashboard

(23)

KPI Web Reports

(24)

Interfaces

(25)

Typical Fleet System Interfaces

Typical Fleet System Interfaces

• Fuel card company

• Internal fuel system

• Financial system

• Emergency management system

• Logistics system

(26)

Additional System Interfaces

Additional System Interfaces

• GPS system

• RFID active and passive tags

• Telematics

• Replacement planning modeling software

• Electronic equipment manuals

(27)

Summary

(28)

Summary

Summary

• Continue implementation of system modules

and training

• Mitigate potential technical issues through

testing and planning

• Implement third party tools (e.g ad hoc

reporting and fleet replacement planning) to

enhance the system

• Establish key performance measures to provide

powerful management views

(29)

Questions

Questions

Brad Kelley

Mercury Associates, Inc.

E-mail :

[email protected]

References

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