Mobile Security Mobile Device Management Mobile Application Management

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Mobile Security

Mobile Device Management


Corporate Overview

Largest MDM provider with over




focused on


Provide mobility solutions to


global customers

Leaders in




device management




across multiple platforms

Experienced management team previously built

Manhattan Associates



employees and


in revenue with no

outside capital


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Industry Recognition


– Positioned as A Leader in 2011 Magic

Quadrant for Mobile Device Management Software

Info-Tech Research Group

– Identified as a Champion

in 2011 Mobile Device Management Vendor Landscape

Forrester Research Inc.

– Named innovative MDM

and mobile security vendor in Market Overview: Mobile

Security, Q4, 2011


– Recognized as a company to watch in AirWatch

Private Vendor Watchlist Profile

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

IDC, Vendor Profile: AirWatch Private Vendor Watchlist Profile: Addressing Key Enterprise Mobility Challenges Through Mobile Device Management and WLAN Management Software, IDC #226046, December 2010 Market Overview: Mobile Security, Q4, 2011, Forrester Research, Inc., October 21, 2011


Complete Mobility Management




Apps &


Monitor &





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AirWatch Advantages

▶ Strong track record with deployments exceeding 50,000+ devices, growing to 100,000+ ▶ Highly scalable architecture that can be deployed on-premise, as an appliance or SaaS and

meets strict requirements for high availability and redundancy

▶ Software built on industry standard .NET, MS SQL and HTML 5 development platforms

▶ Feature-rich solution that incorporates an enterprise app catalog, robust compliance module,

secure content delivery and Secure Email Gateway for managing access to email infrastructure

▶ Integration to enterprise infrastructure such as LDAP / AD, certificate authorities, VPN,

Exchange, Office365, Gmail, help desk systems, etc.

▶ Advanced reporting, alerting and workflow with a complete DataMart for easy export of data

out to third party business intelligence solutions

SDK framework that incorporates additional device management capabilities into internal

applications for advanced security, authentication and data loss protection

▶ Easy transition from 30-day trials and proof of concepts (POCs) to production environments ▶ Competitive pricing with flexible commercial terms for $3/month SaaS model and $40

perpetual licenses


Deployment Options

Software as a Service (SaaS) On-premise Appliance

▶ Multiple redundant data


▶ Best of class hardware -

Cisco, F5, EMC and Dell

▶ 24 / 7 / 365 Atlanta

support center

▶ High availability (HA) ▶ Standard SLA > 99.9%

▶ Physical or virtual


▶ Single server to highly

available, redundant environment

▶ .NET, SQL architecture ▶ Streamlined installation

▶ Tiered solutions to

optimize appliance size

▶ Industry standard hardware ▶ Redundant hardware components ▶ AirWatch perpetual licenses


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Support and Services

Implementation Services and Training

▶ Successful combination of technical knowledge, industry experience and resources ▶ Streamlined implementation process regardless of deployment method or scale

Professional Services

▶ Prepared to assess technology needs,

provide on-site deployment, integration services, mobility best practices and technical solutions

Technical Support

▶ 24/7/365 support ▶ Atlanta-based NOC ▶ Fast response times

▶ Online support and training portal ▶ Dedicated enterprise contacts


The Most Secure Mobile Management

▶ Enterprise directory-based authentication ▶ SCEP/Certificate Authority integration ▶ Configurable device password policies ▶ Device data encryption

▶ Compromised device detection

▶ Secure email gateway with device level access

control and policies for securing attachments

▶ Secure mobile web browser ▶ Application lock down

▶ Security audits, events logs and compliance engine ▶ Remote lock, corporate/selective or full wipe

▶ Configurable privacy policies for

employee-liable versus corporate-owned devices

▶ Role-based console access with enterprise


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Advanced Scalable Architecture

▶ Broadest platform support—Android, Apple,

BlackBerry, Symbian, Windows Mobile and Windows Phone 7—scalable and multi-tenant

▶ Web-based, intuitive user interface built on the

latest HTML 5 standards

▶ Interactive dashboards and views, advanced filters

and searches to automate repetitive tasks

▶ Exception management views and automated

workflows for proactive issue resolution

▶ Role-based access control (RBAC engine)

▶ Enterprise infrastructure integration (Microsoft

Exchange, Office 365, Lotus Notes, Gmail for Business, LDAP, SAML, PKI (Certificate Authority)

▶ Complete DataMart for easy export of data out to

third party business intelligence solutions

▶ SaaS or on-premise (appliance, dedicated


Business Intelligence, Workflow and Reporting

▶ Automated workflow for exception management

▶ Isolate or wipe “at-risk” devices

▶ Remote help desk and troubleshooting

capabilities with an integrated case management system

▶ Self-service portals to locate devices, reset

passcodes and remotely lock or wipe lost devices

▶ Alerts via console, Email or SMS triggered by

specific device or user actions

▶ Reporting portal with over 100+ customizable

reports and automatic report distribution ▶ Multiple export formats: PDF, EXL, EML or CSV

▶ Central knowledge management

system for storing documents, manuals etc.


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Configuration Management and Policy Enforcement

▶ Fast deployments with a secure and streamlined

device activation process

▶ Password, Email, Calendar, Contacts, VPN, Wi-Fi

configuration and app distribution

▶ Shift-based re-configuration by user (e.g. shared

devices for nurses)

▶ Over-the-air software and OS updates with

push/pull delivery

▶ Device grouping and bulk management for large


▶ Configuration libraries with profiles, templates and

Golden Images

▶ Automated process for assigning and deploying

configuration profiles

▶ Reduce IT time and effort to configure and

re-configure devices

▶ Full lifecycle support with minimal IT involvement


Secure Email Gateway

▶ Allow or block devices using white lists and black

lists or manually based on exceptions

▶ Validate devices based on:

▷ Mobile user’s email username

▷ Mobile user’s email address

▷ Device serial number and OS version

▷ Unique device certificate

▶ Monitor interactions with the email server:

▷ Date and time of sync attempt

▷ ActiveSync command (SYNC, PROVISION, etc.)

▷ Amount of data traffic to and from the device

▷ ActiveSync version

▷ Device type (e.g., iPhone, iPod, iPad) & IP address

▶ View and filter information for exceptions/threats ▶ Intercept sensitive email attachments and store in

a secure document viewer

Corporate Firewall Corporate Firewall

DMZ Corporate Network AirWatch Secure Email Gateway AirWatch MDM Server Mobile Email Front-End Server

Back-End Email Servers

Public Internet


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Mobile Virtual Private Network (VPN)

▶ Provision settings for various VPN types:

▶ IPsec

▶ Juniper SSL ▶ F5 SSL

▶ Cisco AnyConnect

▶ Deploy VPN authentication certificates ▶ Support split tunneling via native

platform capabilities

▶ Provision on-demand VPN settings for

enterprise apps

▶ VPN should not be used to filter and

monitor all device traffic as VPN settings can be turned off by end users


Application Catalog and Distribution

▶ Distribute and perform silent updates to

enterprise apps

▶ Limit selection, recommend and ease the

distribution of publicly available apps (Apple AppStore or Android Market)

▶ Monitor app lists (installed/not installed/out of

date), app usage and data usage

▶ Manage app white lists/black lists and

compliance policies

▶ Lock down devices (kiosk mode) to an

IT-approved set of programs or apps

▶ Set up a workflow to automatically manage

policy violations:

▶ Notify user and/or IT

▶ Disable app/corporate access (Wi-Fi, VPN, Email) ▶ Selective/corporate or full wipe


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Content Locker Application

▶ Enable secure content management though the

native content locker app

▶ Enforce basic, LDAP and Proxy user authentication to

access content locker

▶ Upload content individually or in bulk and organize

into categories and sub-categories

▶ Document types supported: MS Office, iWork, PDF,

XML, JPG, PNG, Rich text format

▶ Define effective and expiration dates for each


▶ Distribute content based on user role, device group

or ownership

▶ Define distribution method – cellular versus Wi-Fi only


Content Locker Application Cont.

▶ Manage access to content in online and offline modes ▶ Enable users to download content on-demand or push

content automatically

▶ Define download priority as high, medium and low

▶ Enable users to search, filter by favorites and view by

most recent documents

▶ Track content versions and notify users when updates

are available

▶ Detailed content visibility at the device level:

▶ Content status (unknown, installed, uninstalled) ▶ Content priority (high, medium and low)

▶ Deployment method (on demand or automatic) ▶ Content version and size

▶ When the document was downloaded ▶ When it was last viewed

▶ If a device is compromised/MDM is broken, prevent


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SDK/Developer Toolkit

▶ Developer toolkit for iOS enterprise apps ▶ Device check-in and usage monitoring

▶ Device location

▶ App launch frequency ▶ App usage duration ▶ Data usage

▶ Compromised device detection with the ability

to automatically wipe corporate data

▶ Enterprise app single sign-on with certificate or

location-based authentication

▶ Enterprise app passcode and lock capabilities ▶ Data encryption for data stored within an

enterprise app

▶ Remote wipe of corporate data based on # of


AirWatch Differentiators


 Multi OS support  Multi-tenant  Highly scalable  Role-based access  API Integration  HTML 5 UI  Custom branding

Enterprise Integration

 SCEP, PKI (Certificate Authorities)  Directory services (LDAP/AD, Domino)  Smart-card, token, SAML authentication  Email (Exchange, Traveler, BPOS-D, Office

365 and Gmail)

 VPN (IPsec, Juniper SSL, F5 SSL and Cisco


 Wi-Fi (WEP, WPA, WPA Enterprise - TLS,


Flexible Delivery

 SaaS - $3/device/month  Software appliance - $6,500  On-premise - $40/device  Professional services  24/7/365 global support

Mobile Security

 Secure email gateway  Secure content locker  Secure mobile browser

 Compromised device detection  Compliance rules engine  Enterprise or full device wipe  Privacy policies based on ownership

Configuration and Profiles

 Corporate-liable, employee-liable or shared

devices with unique policies

 Automated profile distribution by user roles,

groups and device types

 Certificate integration

 Shift and user-based reconfiguration  Location-based provisioning


 App inventory and distribution  HTML and native app catalog  White lists and black lists  Compliance engine

 Volume Purchase Program

SDK Library

 Single sign-on

 App passcode, lock and wipe  App data encryption

 Compromised device detection  App and data usage monitoring


 Registration and activation  Device locator

 Clear passcode, lock and wipe  Compliance audit

 Optional profiles  App requests  Technical support

Mobile Intelligence

 Alerts via console, Email or SMS

 100+ customizable reports with automated


 Automated business rules to respond to

exceptions or threats

 DataMart export to BI tools


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AirWatch Benefits

Enterprise-grade security from the industry’s most secure mobility platform

Reduce IT involvement through the automation of device enrollment and


Mitigate legal and business risk associated with enterprise mobility

Gain comprehensive, integrated view of all your mobile devices

Streamline the management of all your mobile assets and applications

Reduce the cost and effort of mobile device deployments

Improve the overall support experience for mobile workers

Increase IT and help desk efficiencies and productivity rates

Increase mobile worker productivity

Enable and enforce IT security and compliance policies




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