MAXIMUM PROTECTION,
MINIMUM DOWNTIME
MANAGED SERVICES
Get peace of mind with proactive IT support
Designed to protect your business, save you money and give you peace of mind, Talon Managed Services is a range of proactive IT support solutions that handle the IT issues every organisation faces.
AN AFFORDABLE WAY OF
SECURING YOUR IT SYSTEMS
MANAGED NETWORKS
Relying on luck when it comes to your IT?
How would your business cope if you lost internet connection? Or if your entire system went down? What if you lost important business documents or client data?
Network and server problems can affect you and your business in a number of ways, including:
• Losing time and customers due to server downtime • Rising costs of trying to fix issues
• Increasing risk of virus attacks and hackers
…all piling more pressure on internal resources that you can’t afford.
We take these worries away from you, giving you peace of mind and leaving you free to grow your business.
The Solution
Managed Networks finds small problems before they become huge calamities – saving your hours of downtime and frustration.
Daily automated scan
Verifies status of back-up & anti-virus Gives you peace of mind
24/7 checks on all connections & systems Delivers information quickly on any issues
Enables fixes to be made fast
Comprehensive inspection of systems Provides detailed picture of your IT Saves hours of downtime and frustration
Fully outsourced service Gives constant support & advice Affordable costs with no surprises
Daily Safety Check
Server & Network Monitoring
Daily Health Check
Server & Network Management
If you feel that Managed Networks would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED NETWORKS
Why is it so effective?
• Affordable per-user monthly pricing, with no start-up costs
• No infrastructure to buy or maintain • Super-fast to set up and very easy to use
• Automated service, freeing up your time • Tailor made for small and medium-size
businesses
What can you expect from each service?
Service What it does Benefits
Daily Safety Check
Automated daily scan of your most critical systems
Checks back-up status Verifies your anti-virus
Provides an added layer of protection to your critical systems
Enhances your security Gives you peace of mind
Daily Health Checks
Automated daily, detailed scan of your networks and servers
Checks a more comprehensive list of applications
Provides a detailed report, delivered to you whenever, wherever you need it
Gives you more comprehensive information about your systems’ performance
Less downtime
Takes away the worry of things going wrong
Server & Network Monitoring
Checks all network and internet connections, 24/7
Delivers information quickly about any errors
Highlights what areas need fixing
Provides faster, more extensive fixes - even the smallest of issues are flagged Sorts a comprehensive range of issues early before any damage is done Truly maximises the performance of your systems
Server & Network Management
Fully outsourced service 24/7 monitoring
Comprehensive help desk and support service
Builds on the first three service areas to give you complete systems management
Predictable monthly costs with no surprises
Frees up internal resources
MANAGED WORKSTATIONS
KEEPING YOUR IT RUNNING
Healthy workstations?
How would your business survive with no access to PCs or laptops? If your system went down, what would the impact be on your business?
Managed Workstations helps look after your IT by providing a continuous service health check through the following:
• Building a clear picture of each workstation
• Producing reports on issues • Highlighting potential risks • Updating and upgrading software
• Enhancing performance • Reducing downtime
• Providing on-going support
This all helps you to concentrate on growing your business and increasing your profits.
The Solution
We monitor, maintain and support your workstations. 24/7.
Managed Workstations consists of three separate services that can be built up over time to give your PCs and laptops complete support.
24/7 health check Identifies issues early on
Keeps your business running
Automatic patches & updates
Improves PC performance Helps you work smarter
Combines monitoring & maintenance Helpdesk support Reduces downtime
Monitoring Maintenance Support
If you feel that Managed Workstations would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED WORKSTATIONS
What does it cover?
• Backup • Anti-virus • Disk Space • Networking • External Websites • Security • Email System • Hardware • PerformanceWhat can you expect from each service?
Service What it does Benefits
Monitoring
Checks status of your workstations 24/7
Builds up a clear picture of each workstation
Provides daily reports Automatic health check Work undertaken remotely
Identifies issues early on
Helps work out where improvements can be made
No drain on in-house resources
Maintenance
Provides updates and upgrades Allows work to be carried out remotely Virtual technician – no need for an extra person in the office
Improves performance
Helps you work smarter and faster Cost effective solution per workstation
Support
Extension to monitoring and maintenance service
Help-desk support
Ideal for companies with no in-house team
Value for money Less downtime
IT issues resolved quickly More efficient use of resources
MANAGED EMAIL
SAVING YOUR BUSINESS
TIME AND MONEY
Common issues with emails?
Email is part of our daily life and an essential communication tool for business. How would you manage without it? What if something went wrong?
There are a number of common email issues that might affect your business, such as:
• Losing time and customers due to server downtime
• Rising costs of trying to fix issues • Increased stress worrying about virus
attacks
• Unable to locate important emails • Server space being filled by junk emails
These issues can not only put a financial strain on your business, they can also take up valuable time to resolve. This time could be spent growing your business, keeping your customers happy and winning more sales.
The Solution
Not only is your email system safe and secure, it is always running which means you’ll always be able to keep in touch with your customers.
Managed Email consists of three separate services that can be combined to provide a total solution to these common issues, keeping your email safe, secure and always running. You can either go for a complete solution consisting of all three services - archiving, continuity and security – or take a step at a time and build up your level of service.
Anti-virus protection Spam detection Allows genuine emails
Cloud based system Keeps email working Less risk of data loss
No email ever lost Easy to search Frees up server space
If you feel that Managed Email would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED EMAIL
Why is it effective?
• Affordable per-user monthly pricing, with no start-up costs
• No infrastructure to buy or maintain • Easy to set up and to use
• Tailor made for small and medium size businesses
• One tool which solves multiple issues
What can you expect from each service?
Set up is quick and easy as there is no hardware or software to install. All it takes is a quick phone call to our Managed Email team. They will discuss your requirements and then come and visit your offices to set things up. They can even do this remotely if you prefer.
How do you set up Managed Email?
Service What it does Benefits
Security
Protects against threats from virus Blocks spam
Provides constant, automated security updates
Systems kept safe and secure More efficient working practices No sleepless nights worrying about IT security
Continuity
Uses a cloud based solution Protects against server downtime Integrates with Security to offer full protection to your email
Email keeps working Reduces risk of data loss Improves communication with your customers
Archiving
Automates email retention Offloads email infrastructure Offers a customised solution for your needs
PROTECTING YOUR DATA,
PROTECTING YOUR BUSINESS
MANAGED SECURITY
How safe is your vital information?
What if your data was stolen? Or if confidential information was passed on to your
competitors? Even if you have security measures in place you could still become the victim of a data breach, costing you time and money.
Managed Security helps to protect your systems, minimize data theft and safeguard your business by:
• Monitoring security of your systems • Analysing risks & threats
• Producing regular reports • Running anti-virus software
• Protecting your email
• Offering consultancy support & advice • Developing guidance & policies • Testing your systems against hacking We take away the worry of data theft, leaving you to concentrate on growing your business and increasing your revenue.
The Solution
We will monitor your systems, administer your protection and help plan your strategic approach to data security. 24/7
Managed Security consists of three services:
Systems monitoring takes a comprehensive look at your current systems and spots any threats – fast. Next, administration lets us manage all your security measures and keeps them up to date. And for total protection, our strategic consultancy services work with you in partnership to maximise the protection of your data.
Anti-virus Systems scanning Early warning signs of
threats
Email protection Malware prevention Software security updates
Audits & strategic advice Guidance & policy
Strategic security improvements
If you feel that Managed Security would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED SECURITY
What does it cover?
• IT systems security• PC and laptop protection • Email systems
• Hacking
• Malware prevention • Data confidentiality
• Policies & guidance
What can you expect from each service?
Service What it does Benefits
Systems Monitoring
Checks anti-virus measures Monitors threats & security incidents
Scans systems
Produces regular reports
Highlights issues & threats early on Builds up a picture of systems’ security Step towards making your data more secure Administration Malware protection Email security Security updates Testing
Produces regular reports
Keeps data accessible & safe Provides the latest protection Removes the stress of data attacks Frees up valuable IT resources
Consulting
Strategic advice Hack testing Guidance & policies
Produces regular audits, reports & recommendations
Complete peace of mind about data security
Comprehensive testing of defence systems
Action plan to build up protection Unified company-wide approach to data protection
How does it work?
MANAGED CONTINUITY
PROTECTING YOUR CRITICAL
IT SYSTEMS
Are you prepared for downtime?
How would you cope without your IT systems? What if you couldn’t access important emails or files? You could lose sales, customers, time and money.
Managed Continuity helps you to protect your systems, minimise data loss and keep your business running by:
• Monitoring the status of your IT
• Building a clear picture of your systems • Analysing risks
• Producing regular reports • Highlighting potential issues
• Providing back up services
• Giving you quick, flexible access to data • Minimising downtime
• Providing support to get you up and running
This keeps you connected to your data so you can grow your business and increase your revenue.
The Solution
We will monitor, fix and analyse your IT systems. 24/7.
Managed Continuity consists of three separate services that can be built up over time to give your critical IT systems full protection and support.
Anti-virus, connectivity & back-up Regular reports & health checks Keeps you connected
Data, archive & continuity services
Vulnerability & virus management Gets you up & running
Quarterly risk audit Planning & testing Reduces risk of downtime
You can build up your protection a step at a time - or take all three services for maximum protection, ensuring continuous availability of your critical business functions in the event of major IT issues.
If you feel that Managed Continuity would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED CONTINUITY
What does it cover?
• Archiving • Backup • Data access • Anti-Virus • Security • Anti-spam • Email access • Hardware check • Disk health • Recovery • IT governanceWhat can you expect from each service?
Service What it does Benefits
Availability Monitoring
Checks status of your IT systems Anti-virus monitoring
Assesses back up functionality Health check of hardware Regular reporting
Ensures continuous, secure & flexible access to data
Highlights issues early on
Improves the connectivity of your IT systems
Enhances the efficiency of your business
Recovery Management
Virus prevention Multi-tier back up
Email continuity & archive Vulnerability management Reporting
Quick, flexible access to data & email Removes stress of lost IT connectivity Fast response
Minimises risk of losing revenues Value for money solution
Systems Risk Consulting
Quarterly risk audit Continuity planning Continuity testing Polices & IT governance
Less downtime
Safeguards your business
Helps you plan & prepare for business continuity
How does it work?
AN AFFORDABLE WAY OF
MANAGING YOUR DEVICES
MANAGED MOBILE
Want to improve access to your business systems?
How safe is it for employees to access your data via a mobile device? Do you feel that it is out of your control?With the range of available devices growing day by day, why not take advantage of the choice available and offer your employees greater flexibility? Barriers to this include:
• Risk of data getting lost or stolen • Rising costs of different price plans
• No process for managing different devices
We take these worries away from you, giving you peace of mind and enabling you to work in the most efficient way for your business.
The Solution
Managed Mobile offers a comprehensive service whatever the device, whether company or employee-owned.
Enables passcode setting Wipes data if security breach
Gives you better control of your data
Quick, secure set up including policies Provides data on
phone usage Increases both security
& cost savings
You can either go for a taster service or a complete managed solution that gives you total control over all your devices.
If you feel that Managed Mobile would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED MOBILE
Why is it so effective?
• Works on any mobile device• Affordable per-user monthly pricing, with no start-up costs
• No infrastructure to buy or maintain
• Super-fast to set up and very to use • Automated service, freeing up your
time
• Tailor made for small and medium-size businesses
What can you expect from each service?
Service What it does Benefits
Company devices
Gives you a minimum amount of information about your devices Sets up basic tracking of your devices
Helps you build up the management of your devices
Shows how you can benefit from a more comprehensive service
Gives you a bit more control over your devices
Employee devices
Secure company data
Enables you to set passwords on each device
Wipes data if the device is lost or stolen
Works on a complete range of devices
Increases the level of security Protects your business data Enables your employees to have greater flexibility in bringing their own devices to work
Company devices Full managed service
Provides full company policies and processes for using devices Offers maximum security settings on your devices
Gives detailed information on usage and pricing
Delivers consistency in how devices are used
Gives you peace of mind in how your data is accessed
Helps you save money by using devices in the most efficient way
What should I do next?
PROTECTING YOUR BUSINESS
CRITICAL DATA
MANAGED BACKUP
Are you prepared for the unexpected?
How would your business cope with unforeseen disaster - flood, fire, worse even? What if you lost or accidentally deleted important documents and files? Have you thought about how this would affect your business? We have.
Managed Backup protects your critical business data, minimises the possibility of data loss and keeps your business running by:
• Providing a comprehensive, ultra-secure Backup service
• Giving you quick, flexible access to data - when you need it
• Providing support to get you up and running if the worst happens
• Utilising a scalable solution that grows as your business grows • Offering a low-maintenance,
easy-to-use solution
We’ll keep you connected to your data - whatever happens - and more importantly, we’ll give you peace of mind. Priceless.
The Solution
We’ll provide the protection your business needs. One solution for disaster recovery, backup and critical business data protection.
No more worrying about data protection. Managed Backup consists of three separate services that can be built up over time to give your data full protection that’s tailored to your needs.
You can build up your protection a step at a time - or take all three services for maximum data security ensuring continuous availability of critical business data in the event of a major IT problem or disaster.
Critical business machine backup (server, virtual
machines, etc.) Daily reporting Gives you peace of mind
Server & workstations backups Data archiving & continuity
services
Robust protection for all eventualities
If you feel that Managed Backup would benefit your business,
get in touch with us now on
0141 248 5750 or [email protected]
MANAGED BACKUP
What it does cover?
• Backup• Archiving • Data access
• Recover & restore • IT Governance
• Disaster recovery planning & consultancy
What can you expect from each service?
Service What it does Benefits
Basic Backup
Comprehensive backup for
business-critical devices (Exchange, servers, virtual machines etc.) Assesses back up functionality Provides regular reporting
Ensures continuous, secure and flexible access to important data Flexible - works across numerous platforms
Minimises risk of lost revenues
Comprehensive Backup
Backup individual workstations & other devices
Multi-tier back up Archiving facility
No file EVER deleted
You’re in control - multiple backup schedules to suit
Gives you priceless peace of mind
Systems Risk Consulting
Quarterly risk audit Continuity planning Continuity testing Policies & IT governance
Less downtime
Safeguards your business
Helps you plan & prepare for business continuity
