EMC NetWorker Module for Microsoft

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EMC

NetWorker

Module for

Microsoft

Version 8.2 Service Pack 1

Administration Guide

302-001-230

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EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license.

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EMC Corporation

Hopkinton, Massachusetts 01748-9103

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7 9 11 Overview of Product Features 15

Overview of NetWorker Module for Microsoft features...16

Supported types of backup and recovery...16

Requirements for NMM operations... 17

Access privileges for backup and recovery... 17

Setting AES data encryption... 18

Removing directives after migrating to NMM...19

Syncing NMM client and NetWorker server clocks...19

Adding Microsoft Windows groups and NetWorker administrative privileges... 19

Identifying and back-translating computer names through name resolution... 20

Cloning and recovering from NMM backups that are no longer present in the media database... 20

Support for pre and post commands... 20

Creating a precmd.bat script... 20

Creating a postcmd.bat script... 21

Creating a nsrsnapvsssavepnpc file... 21

Volume Shadow Copy Service (VSS) Technology 23 VSS overview... 24

Components in the VSS snapshot creation process...24

The VSS process... 24

Snapshot rollover process...25

VSS backup models... 25

Conventional backup... 26

Rollover Only backup... 26

Nonpersistent rollover backup... 26

Instant backup with or without rollover... 27

VSS recovery models...27

Conventional recovery...27

Instant recovery... 27

Performing Granular Level Recovery... 27

Managing GLR-compatible backups... 28

Information, warning, and error messages for GLR...29

Directed recovery... 29

Performing directed recoveries with NMM... 30

Virtual Device Interface (VDI) Technology 33 VDI overview... 34 Figures Tables Preface Chapter 1 Chapter 2 Chapter 3

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VDI backup models... 35

VDI recovery models...36

Specifying database recovery models... 37

Changing the recovery model for a database... 38

NMM Client Graphical User Interfaces (GUI) 41 Overview of NMM graphical user interfaces... 42

NetWorker User for Microsoft GUI... 42

User interface views... 42

Display conventions...44

NetWorker User for SQL Server GUI... 49

NetWorker User for SQL Server GUI views... 49

Fake objects...51

Display conventions for SQL data types...51

Marking semantics and restrictions...52

NetWorker Client Management 55 Connecting to a NetWorker server...56

Specifying a recovery browse time...56

Specifying ranges for service and connection ports... 57

Reducing the range of available ports...57

Specifying a password... 57

Changing the PW1 password...58

Configuring NetWorker administrator privileges...58

Restricted Data Zone 61 NMM support for NetWorker Restricted Data Zone... 62

Recommendations... 63

Providing required privileges for RDZ support in NMM... 63

Scheduled VSS-based Backups 65 Configuration tasks... 66

Configuring a backup pool...66

Configuring a device...67

Creating a label template... 67

Creating a backup pool... 68

Creating the device label...68

Configuring a snapshot policy... 68

Using preconfigured snapshot policies... 69

Creating a snapshot policy... 69

Examples of snapshot policies for conventional backup settings... 71

Configuring a backup schedule... 71

Configuring a backup group... 72

Configuring a client resource... 74

Viewing a valid application data save set... 74

URL encoding for save sets...75

Using the NetWorker Administration GUI to create a client resource ... 76

Additional considerations when backing up a clustered NMM client...78

Best practices and recommendations...79

Chapter 4

Chapter 5

Chapter 6

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Data Deduplication with Avamar 83

Overview of Avamar deduplication support... 84

Software requirements...84

Supported operating systems... 84

Supported Microsoft applications... 84

Overview of Product Features

This chapter includes the following sections:

l Overview of NetWorker Module for Microsoft features...16

l Supported types of backup and recovery...16

l Requirements for NMM operations... 17

l Support for pre and post commands... 20

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Overview of NetWorker Module for Microsoft features

EMC®_NetWorker®_{Module for Microsoft (NMM) backup and recovery includes the} following basic features:

1. The NMM client is installed on the computer that will be backed up.

2. The NMM client is configured to work with a specific NetWorker server on another computer.

3. Backups are configured on and performed by the NetWorker server.

4. Recovery is performed through the graphical user interface (GUI) on the NMM client, and backups are recovered to the same client.

NMM supports backup and recovery using the following technologies:

l Microsoft Volume Shadow Copy Service (VSS) technology—NMM uses VSS

technology to provide snapshot backup and recovery services for Microsoft applications. The NMM client allows the creation of point-in-time snapshot data. A snapshot can be retained on storage volumes for quick access.

You can also perform a rollover of a snapshot to a traditional backup medium, such as tape, file type device, advanced file type device, EMC Avamar®_{device, and EMC} Data Domain®_{device. You can recover the data from a snapshot or backup media.} You can perform backup and recovery of the following applications by using the VSS technology: n Active Directory n Exchange Server n SharePoint Server n Hyper-V Server n SQL Server

l Microsoft Virtual Device Interface (VDI) technology—NMM uses VDI technology to

back up and recover the SQL Server data.

The NetWorker Module for Microsoft for SQL VDI User Guide provides specific backup and recovery information for a SQL Server using VDI.

Supported types of backup and recovery

NMM supports the following types of backups:

l Scheduled backup—Scheduled backups are available for all Microsoft applications.

The NetWorker server backs up client data regularly by using scheduled backups. You scheduled a backup to start at any time.

l Manual backup—Manual backups are only available for Microsoft SQL Server when

using the VDI technology. Manual backups are also known as adhoc backups. You can start a manual backup at any time. Manual backups are always full backups.

l Federated backup—Federated backups are available for Hyper-V Server VSS,

Exchange Server VSS, and SQL Server VDI.

l Granular backup—Granular backups are available for Active Directory and Active

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individual objects and object attributes. A granular ADAM backup enables you to recover individual application partitions.

NMM supports the following types of recovery:

l Conventional recovery—The entire volume or database is recovered as a whole. l Granular level recovery—Granular level recovery (GLR) lets you recover specific items,

such as files and folders, from a single full backup without having to recover the full backup. This type of recovery reduces the recovery time and the space requirements on local system storage.

l Windows BMR—NetWorker provides an automated BMR solution by using the

Windows ASR writer and other Microsoft VSS writers to identify critical volumes that are needed to perform a recovery on a disabled computer.

The NetWorker Module for Microsoft for Windows Bare Metal Recovery Solution User Guide provides details.

The following table details the types of backups and restores supported for the different Microsoft applications.

Table 2 Support for backup and recovery

Types of backup

and recovery ActiveDirectory SQLServer (VSS)

Exchange

Server (VSS) Share-Point Server (VSS) Hyper-V (VSS) SQLServer (VDI) Scheduled backup X X X X X X Manual backup X Federated backup X X X Granular backup Conventional recovery X X X X X X GLR X X X X BMR X X X X X NOTICE

NMM does not support the following operations:

l _{Rollback recovery}

l Backup and recovery of Windows Server 2012 deduplication volumes

Requirements for NMM operations

The following section provides information about the requirements for NMM operations.

Access privileges for backup and recovery

When you configure or run NMM backups and recoveries, ensure that you have the appropriate level of privileges for all resources that must be accessed.

The following table describes the required privilege levels.

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Table 3 Access privileges needed for backup and recovery

Resource Required privileges

NetWorker server NetWorker Administrator or

NetWorker Backup Operator NMM client computer Windows Administrator

or

Windows Backup Operator All applications protected by

NMM for VSS based backups. For example: l Exchange Server l _{Hyper-V Server} l SharePoint Server l _{SQL Server} Windows Administrator

Network domain Windows Domain Administrator Storage node servers Windows Administrator Exchange Server l _{Administrator Local Group}

l Backup Operators l _{Domain Users} l Exchange Servers l _{Log on as Service} l Remote Desktop Users

l _{(Exchange Server 2013 and 2010 only) Organization}

Management

l (Exchange Server 2007 only) Exchange Organization

Administrators

The user used with the Replication Manager Interface for Exchange service must be a member of the Organization Management Exchange security group.

Setting AES data encryption

To start using data encryption, you must first set the data zone pass phrase for the NetWorker server by using the NetWorker Administration GUI. After the pass phrase is assigned, you can configure directives within NetWorker to use Advanced Encryption Standard (AES) encryption.

l For VSS backups—Select the Encryption directive from the Directive menu on the

General tab when configuring the client resource. Complete this task for all applications for which AES encryption must be implemented.

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Figure 1 Encryption directive for SQL VSS client resource configuration

l For VDI backups—The NetWorker Module for Microsoft for SQL VDI User Guide provides

information on how to implement AES encryption for a SQL VDI client resource.

Removing directives after migrating to NMM

After you migrate to NMM from other modules such as NME and NMSQL, you should remove any directives on the application servers that skip database files during a file system backup. NME and NMSQL do not process directives to skip database files. However, after the migration, NMM recognizes these migrated directives, skips both database and log files, and reports a successful backup even though no data is backed up.

Syncing NMM client and NetWorker server clocks

The clock times for the NMM client and NetWorker server must match for backups to work without any issues. If the clock times are not in sync and differ by more than five minutes, problems occur when recovering full and incremental backups.

Adding Microsoft Windows groups and NetWorker administrative privileges

The NetWorker server recognizes domain names and Microsoft Windows groups, both local and global.

For example:

l Administrators group l Domain Admins group

If you are logged in to a domain, only the global group is recognized. You can find out the name of your group by running the Windows utility findgrp.exe, which is available with the Windows Resource Kit.

If you are logged in to an individual Windows computer, only the local group is recognized, because there is no global group.

In cases where a user belongs to a domain that cannot be contacted by the server and therefore the username cannot be verified, you can use a more specific user description

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to guarantee that the appropriate user will have administrative rights to the server. The syntax for this user description is as follows:

l Single user:

user=user_name, domain=domain_name

l Group:

group=group_name, domainsid=domain_id

Identifying and back-translating computer names through name resolution

The NetWorker server and the NMM client need proper name resolution to identify and back-translate computer names.

For example:

l name-to-IP address l IP address-to-name

Also, the NMM client uses the host machine NETBIOS or “short” name when connecting to the NetWorker server to browse backups. If the NETBIOS name is not found, NMM will not be able to display backups.

Complete the required steps to ensure clear communication of computer names. Procedure

1. Add the NetWorker server name to either of the following:

l The local hosts file, which is located in the following location:

%SystemRoot%\system32\drivers\etc

l The Domain Name System that contains the names of all servers on your network.

2. When configuring a client resource for solutions like Exchange, SharePoint, and so on, specify the NETBIOS name for the client in the Aliases attribute.

Cloning and recovering from NMM backups that are no longer present in the media

database

Because NMM creates multiple save sets during a run of a NetWorker backup group, ensure that all save sets created during an NMM backup are included in the cloning process. Failure to clone all of these save sets can result in an inability to perform a restore operation from the clone copy.

Support for pre and post commands

The precmd.bat script and postcmd.bat script enable you to include customized actions before and after a client backup operation. To run the pre and post command scripts, you must create the nsrsnapvsssavepnpc file, which lets the NetWorker software know that a pre and post action is required. When the NetWorker server starts the backup, the contents of the nsrsnap_vss_savepnpc.exe file is run on the client to perform the required actions.

Creating a precmd.bat script

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Procedure

1. Create a new file on the Windows client by using Notepad.

2. Specify a command to run before the backup. For example, add the following lines to the file:

echo "Start pre backup action" >> Pre-postBackup.log time /t >> Pre-postBackup.log

date /t >> Pre-postBackup.log <Add commands to run here>

echo "Complete Pre backup action" >> Pre-postBackup.log time /t >> Pre-postBackup.log

date /t >> Pre-postBackup.log

3. Save this file as precmd.bat in a new directory that does not contain spaces. For example: C:\Scripts

Creating a postcmd.bat script

You can create a postcmd.bat script file to enable actions to be performed after a backup operation.

Procedure

1. Create a new file on the Windows client by using Notepad.

2. Specify a command to run after the NetWorker software has backed up the data. 3. Save this file as postcmd.bat in a new directory that does not contain spaces.

For example: C:\Scripts

Creating a nsrsnapvsssavepnpc file

Create a nsrsnapvsssavepnpc file to run pre and post actions. Procedure

1. Create a new file on the Windows client by using Notepad. 2. Add the following lines to the file:

type: nsrsnapvsssavepnpc;

precmd: "C:\\Scripts\\precmd.bat"; pstcmd: "C:\\Scripts\\postcmd.bat";

3. Save and name the file as groupname.res in the following location:

C:\Program Files\Legato\nsr\res\groupname.res

Where groupname is the name of the NetWorker backup group to which this client belongs.

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Volume Shadow Copy Service (VSS) Technology

l VSS overview... 24 l VSS backup models... 25 l VSS recovery models...27 l Directed recovery... 29

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VSS overview

The following sections provide information about the Volume Shadow Copy Service (VSS) snapshot creation process.

Components in the VSS snapshot creation process

VSS acts as a coordinator among the three components that create, modify, back up, and recover data.

l Requestor—A requestor is the application that initiates the request to create a

shadow copy. Typically the requestor is a backup application. Here, NMM is the requestor.

l Provider—The provider is used to capture snapshots. The Microsoft Software Shadow

Copy provider is a host-based provider that works with any type of storage hardware and is included in all Windows versions.

l Writer—The writer is an application-specific software that acts to ensure that

application data is ready for shadow copy creation. Writers provide information about the data to back up, and specific methods for handling components and applications during backup and recovery. Writers also identify the type of application or service that is being backed up. If a service or application is present on a system but is not active, information from its writer is not available. Consequently, a writer can appear or disappear from backup to backup.

The VSS process

This topic describes the process of a VSS backup and recovery. How a backup and recovery works:

l The requestor asks for information about the available writers and their metadata

from VSS.

l VSS reviews the request for validity.

l VSS sends writer data from multiple application and system writers to the requestor. l The requestor tells VSS which writers and volumes to include in the snapshot.

Each application and service that supports VSS has its own writer, which understands how the application or service works.

After the writer signals that it has prepared the data, the following steps occur. 1. The VSS software completes the following tasks:

l Directs the writer to freeze I/O to the selected volumes. l Queues transactions for later processing.

l Calls a provider to capture or take a shadow copy of the requested data.

2. The provider completes the following tasks:

l Captures the prepared data.

l Creates a snapshot that exists side-by-side with the live volume. l Signals VSS. This signal tells the writer to resume activity.

l I/O is released to the selected volumes and any queued writes that arrived during

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The following figure illustrates the VSS backup process.

Figure 2 VSS backup process

Snapshot rollover process

A rollover is the process of creating a conventional backup from a snapshot. Rollover policies are automatically controlled through snapshot policy settings on the NetWorker server.

If necessary, perform a rollover manually by using the NetWorker User for Microsoft GUI. Perform the following tasks before recovering data that currently exists only as a persistent snapshot:

l Roll over the snapshot to tape to protect the data if the snapshot becomes corrupted

during the recovery process.

l Create a convention backup copy of the snapshot data. This conventional copy will

reside on the device even if the retention deletes the snapshot.

VSS backup models

The NMM client supports the following four types of VSS backups.

l Conventional backup l Rollover Only backup

l Nonpersistent rollover backup

l Instant backup with or without a rollover

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Conventional backup

A conventional backup includes a snapshot rollover backup to a tape, Data Domain device, or advanced file type device.

Rollover Only backup

A Rollover Only backup is a method of offloading backup procedures from an application server so that the time ordinarily devoted to backup functions can be used to carry out other server tasks. A Rollover Only backup uses an NMM proxy client to move the data from the proxy client to the backup media for a snapshot created on an application server host.

This type of backup includes the following steps:

1. The snapshot is created on the application server and immediately mounted on the proxy client.

2. After the snapshot is created, the application server is not involved in the backup operation.

3. A rollover is used to back up the snapshot, during which the application server is free and all of its resources are available for use.

The following scenarios provide examples of Rollover Only backups:

l When an Exchange Server is backed up by using a Rollover Only backup, Outlook

users can continue to use the application server.

l Performing a Rollover Only backup is useful when a snapshot backup requires

additional processing and is CPU intensive.

For example, to help determine whether a snapshot of an Exchange database is consistent, the Exchange utility eseutil is run against the snapshot. Running eseutil can be disk and processor intensive.

l Performing Rollover Only backups help free resources on the Exchange Server

because the backup operation workload from the Exchange Server is offloaded to a proxy client.

To enable Rollover Only or proxy backups, ensure that the following items are the same on both the application server host and the proxy host:

l Operating system version l Service pack

l Update level

For example, do not use a Windows Server 2008 R2 system as the proxy mount host for a Windows Server 2008 SP2 production host; otherwise a Rollover Only backup does not work.

Nonpersistent rollover backup

A nonpersistent rollover backup does not retain the snapshot when the backup is rolled over to a conventional backup medium, such as tape, file, advanced file type device, or Data Domain device. The snapshot is automatically deleted from the NMM client. The snapshot created is also called a temporary snapshot.

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NOTICE

NMM does not support Group Properties specifications for group browse and retention policies that override the client specifications.

Instant backup with or without rollover

An instant backup creates a snapshot on a locally mounted storage volume. During the period that the snapshot resides on a mounted storage disk volume, it is referred to as a persistent snapshot.

Retention of persistent snapshots on a mounted storage disk volume enables the user to perform an instant recovery. The number of persistent snapshots that can be retained locally depends on the snapshot policy and the available disk storage.

Depending on how the backups are configured, a snapshot that is created during an instant backup may be configured to roll over to a backup medium.

For a persistent backup with or without a rollover, the Retain Snapshots is set to any non-zero value in the Snapshot Policy during the client resource configuration process.

VSS recovery models

By default, recoveries are performed from a conventional backup. If a conventional backup is not available for the selected browse time, an instant recovery is performed. The default recovery method can be specified in the NetWorker Recovery Options dialog box. Instant recoveries are performed with persistent snapshots.

Conventional recovery

A conventional recovery recovers data that has already been rolled over to a backup medium. Conventional recoveries support the same level of item selection as instant recoveries.

Instant recovery

Instant recoveries are performed with persistent snapshots. An instant recovery takes less time to complete than a conventional recovery because the snapshot is available on a mounted disk storage volume rather than on a conventional backup medium.

Instant recoveries support the selection of individual components at any level of granularity supported by the application writer.

NOTICE

When performing an instant recovery, the snapshot may become invalidated if the snapshot is based on copy-on-write technology. If a large amount of data is recovered to the original volume, the cache may overflow.

Performing Granular Level Recovery

You can perform Granular Level Recovery (GLR) for backups of Exchange, Hyper-V, and SharePoint applications created with NMM. GLR enables you to recover specific items, such as files and folders, from a single full backup without having to recover the full

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backup. This feature reduces the recovery time and the space requirements on local system storage.

To perform GLR, use the GLR option in the NetWorker User for Microsoft GUI. The GLR plug-in uses NetWorker Virtual File System (NWFS). This plug-in exposes files from a list of save sets within a single full backup as a virtual file system on an NMM client. The virtual file system appears to applications as a normal file system, but the

application reads the save set directories and files directly from the backup device. Using NWFS, the GLR plug-in can create, rename, move, or delete directories and files. NWFS copies blocks of data from save set files requested by an application. NWFS stores changes to these files locally without changing the files within the save set.

If the GLR option is selected during the NMM installation, NMM installs NWFS and the Eldos CBFS filer driver, which requires a system reboot.

The NWFS virtual file system manages initialization through the GLR plug-in or plug-in service, which creates the NWFS COM server. Only one NWFS virtual file system can be active at any given time. If you mount another backup to restore, NWFS releases the current save set, and you lose access to its contents until you remount the save set. You can back up to any NetWorker device type. However, recovery is only possible with an adv_file (AFTD) or Data Domain device on a NetWorker server or storage node. If the device type is ineligible for GLR restores, the backup must be cloned to an AFTD or Data Domain device before a GLR restore can be performed.

Once a GLR session is complete, the plug-in shuts down the NWFS virtual file system. The client closes the NWFS, removes the virtual file system from the system, and deletes the temporary locally stored data.

Note

The NetWorker Module for Microsoft for Hyper-V VSS User Guide and the NetWorker Module for Microsoft for Exchange VSS User Guide provide details about Hyper-V and Exchange GLR, respectively.

The NetWorker Module for Microsoft for SQL and SharePoint VSS User Guide provides details about SharePoint GLR.

Managing GLR-compatible backups

Only VSS-based full backups are GLR-compatible. In order to restore all object

information using GLR, perform an authoritative restore and recover the entire AD. Refer to the NetWorker Administrator Guide for additional information on how to perform an authoritative restore.

You can disable GLR-compatible backups by using the parameter setting

NSR_ENABLE_GLR = no in the Application Information attribute. When this parameter is used during client resource configuration, NMM does not create the GLR offset map during the backup. All other backup configurations remain the same.

To check that the backup performed is GLR-compatible, run the mminfo command with the -r attrs attribute.

For example:

mminfo -v -ot -q group=nmmspglr -r ssid/ssflags/level/savetime/ totalsize/name/client/attrs

where -r attrs displays the GLR-compatible backups.

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Table 4 NWFS attributes

Attribute name Type Value

GLR_OFFSET_MAP Boolean Yes

GLR_Hint String A set of least common paths for the backup

Information, warning, and error messages for GLR

NWFS logs information, warning, and error messages to the nwfs.raw log file and stores this log file in the C:\Program Files\Legato\nsr\applogs directory.

Directed recovery

There are two types of directed recovery:

l In a pull directed recovery, the control role and destination role are run on the same

computer. The control role running on the destination computer pulls the recovery data to itself. Backup data from the source client is restored to the destination client.

l In a push directed recovery, the control role can run on the source client or a different

client. Backup data from the source client is restored to the destination client. The control client computer pushes the data out to another computer, the destination client. The destination client is a different computer than the source client and control client.

The following table lists the pull and push directed recovery support provided by NMM.

Table 5 Pull and push directed recovery support

Application Pull directed recovery Push directed recovery

Exchange Server 2007 X

Exchange Server 2010 Exchange Server 2013

X Only for DAG-based recovery X Hyper-V SharePoint Server 2007 SharePoint Server 2010 SharePoint Server 2013 X X SQL Server VSS X SQL Server VDI X

For pull directed recovery for the supported applications listed in the preceding table, you can perform the following tasks:

l Run NMM recovery on the same server that the data is being backed up to but to a

different location.

l Specify the alternate server to recover to.

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NOTICE

In NMM, you can perform a SQL Server VSS directed recovery to either of the following destinations:

l A different computer

l The original computer but a different location.

The NetWorker Module for Microsoft for SQL and SharePoint VSS User Guide provides details.

Performing directed recoveries with NMM

This topic describes how to create a volume backup. The volume backup is the source for a directed recovery. Procedure

1. Start the NetWorker User for Microsoft GUI on the server to receive the backed-up data.

2. Connect to the NetWorker server that hosts the source NMM client.

3. Add the NMM client that created the volume backup as a locally browsable client. 4. On the Options menu, click Configure Options.

The following figure shows the Configuration Options dialog box.

Figure 3 Configuration Options

5.

Click Refresh ( ).

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Figure 4 Select Viewable Clients

6. Click Add to add the required clients from the Available clients on list box or click Remove to remove clients as needed.

7. Click OK.

The following figure shows the NMM window with the client computer.

Figure 5 NetWorker Module for Microsoft

8. Click the Client list, and select the client that created the volume backup as the browsable client.

9. If the Snapshot Management or Monitor is the active navigation bar item, and you are prompted with the Navigate Away dialog box, click Yes.

10.On the Recover Sessions bar, select Recover Options. The Recover Session Options dialog box appears. 11.Click the NetWorker tab.

12.Specify the destination for the recovery in the Relocate Recovered Data dialog box. 13.Click OK.

14.Recover the remote client's backup to the local destination.

NOTICE

Although SharePoint Server 2007 save sets are browsable in the Snapshot

Management view on a host with SharePoint Server 2010 or SharePoint Server 2013, do not perform any operation for snapshots from a remote computer.

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Virtual Device Interface (VDI) Technology

l VDI overview... 34 l VDI backup models... 35 l VDI recovery models...36

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VDI overview

The SQL Server provides an API called the Virtual Device Interface (VDI) that NMM uses to communicate with the SQL Server and provide support for backup and restore

operations.

NOTICE

The NetWorker Module for Microsoft for SQL Server VDI User Guide provides detailed information about SQL Server backup and recovery using Virtual Device Interface (VDI) technology.

The following figure describes the backup process that takes place between NMM and the SQL Server using VDI:

1. You start the backup process using NMM.

2. The backup command is sent to the SQL Server. This interaction is performed through VDI.

3. NMM reads the data from SQL Server and stores it on the NW Server.

4. NMM sends backup status to the NW Server and notifies the server when the backup is complete.

Figure 6 VDI backup process between NMM and SQL Server

The following figure describes the recovery process that takes place between NMM and the SQL Server using VDI:

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2. The restore command is sent to the SQL Server. This interaction is performed through VDI.

3. NMM reads the data from the NW Server and stores the information on the SQL Server.

4. NMM sends a notification that the backup is complete.

Figure 7 VDI recovery process between NMM and SQL Server

VDI backup models

The SQL VDI Server supports three backup models: full database backup, differential database backup, and incremental or transaction log backup.

The following table provides details.

Table 6 Backup models in SQL Server

Backup models Description

Full database backup As the name implies, a full database backup contains the entire database. This backup contains the data files of a database, and the active portion of the transaction log as at the end of the backup. Differential database

backup

A differential database backup contains the data pages changed since the last full database backup and the active portion of the transaction log as at the end of the backup.

Incremental or transaction log backup

An incremental or transaction log backup backs up the transaction log records that have not yet been backed up, up to the last log record that exists at the time the backup ends. You can only perform a transaction

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Table 6 Backup models in SQL Server (continued)

Backup models Description

log backup if the database is running the full or bulk-logged recovery model. The following table provides details about full and bulk-logged recovery models.

VDI recovery models

There are three recovery models in the SQL Server: Full recovery, Bulk_logged recovery and Simple recovery.

The following table provides details.

Table 7 Recovery models in SQL Server

Recovery models Description

Full recovery The full recovery model imposes the fewest constraints on the backup and recovery process, but the full recovery model requires the most log space of all recovery models. NMM enforces the following constraints based on the version of SQL Server:

l _{All levels of file, filegroup, and database backup are}

supported.

l All backup data is restorable up to the most recent

transaction log.

Point-in-time and named log mark restores are supported. Bulk_logged recovery The bulk_logged recovery model imposes a few backup

constraints and supports reduced log space requirements for bulk operations. NMM enforces the following constraints differently, depending on which version of SQL Server is managing the storage hierarchy:

l All levels of file, filegroup, and database backups are

supported.

l _{Backup data is restorable up to the most recent transaction}

log.

l A point-in-time restore is not supported for the SQL Server if

the following conditions exist:

A bulk log change occurred for the transaction log backup that corresponds to the current browse time.

Bulk changes occurred in the transaction log that contains the time or day marker.

NMM rolls forward all transactions to the end of the transaction log and leaves the database in an operational state.

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Table 7 Recovery models in SQL Server (continued)

Recovery models Description

However, the simple recovery model does not support

transaction log backups. The simple recovery model implements the most constraints on the backup and restore process. It provides significant control over how storage management operations impact system resources. NMM enforces the following constraints depending on the version of SQL Server:

l _{Only level full and differential database backup types are}

supported.

l _{Backup data is restorable up to the last level full or}

differential database backup.

Point-in-time and named log mark restores are not supported.

Specifying database recovery models

SQL Servers allow a different recovery model to be specified for each database and for the legacy database options trunc.log.on.chkpt and select into/bulk copy. Depending on how the legacy options are set in the SQL Server, the options map to the new recovery models. The following table describes the SQL database recovery models and how older database properties map to new properties. The transaction log operations are available only for databases with the full recovery model. All other databases only support full database backup; incremental backups are not supported.

Table 8 Legacy database options

Select into/bulk copy

Database option True False trunc.log.on.chkpt True Simple Simple

False Bulk_logged Full

Whether or not a transaction log and the descendent file groups and files of the database are available for backup or restore, depends on the recovery model specified in the SQL Server. Based on the constraints enforced by the recovery model, NMM modifies how items in the SQL Server storage hierarchy are displayed in the Backup and Restore windows.

NMM enforces different backup and restore constraints, depending on which version of the SQL Server is being managed. The following table provides an overview of the available backup types that NMM supports for the recovery models available in the SQL Server.

Table 9 Supported backup types for SQL Servers recovery models

Backup type Full Bulk_logged Simple

Database All levels All levels Full and differential Filegroup All levels All levels None

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Table 9 Supported backup types for SQL Servers recovery models (continued)

Backup type Full Bulk_logged Simple

File All levels All levels None Fliestream data All levels All levels None

The following table provides an overview of the various backup and restore functions that NMM supports for the recovery models.

Table 10 Supported backup and restore functions for SQL Server recovery models

Function Full Bulk_logged Simple

Transaction log backup Yes Yes No

Point-in-time restore Yes Maybe

Point-in-time restore is not supported if bulk changes are present in the transaction log that contains the time or day marker.

No

Named log mark restore Yes Maybe No

Microsoft SQL Server documentation provides more information about setting recovery models for SQL Server data.

Changing the recovery model for a database

SQL Server allows the recovery model for a database to be changed. However, NMM does not enforce the constraints of the new recovery model after a change. Therefore, changing the recovery model might impact the current backup and restore strategies for a

database. The following list provides instructions to prepare for the recovery model change, as well as backup strategies for maintaining the consistency of the SQL Server storage hierarchy after the change.

l Change from full or bulk_logged to simple—You must complete the required steps to

change from full or bulk_logged to the simple recovery model:

1. Before changing the recovery model, perform an incremental database backup to maintain the transaction log files.

2. Change the recovery model to simple.

3. After changing the recovery model, modify the backup strategy to halt execution of level incremental database backups.

If the change to simple is only temporary, it is not necessary to modify the backup schedule, because the backup level is automatically promoted to full if the recovery model (or legacy database status bit) does not support the specified level.

l Change from bulk_logged to full—You must complete the required steps to change

from bulk_logged to the full recovery model: 1. Change the recovery model to full.

2. If you plan to perform a point-in-time restore, perform a level incremental database backup to maintain the transaction log files.

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l Change from simple to full or bulk_logged—Because the simple recovery model has

many more constraints than the full and bulk_logged models, NMM might allow certain scenarios to occur. However, under normal conditions these situations would be flagged as warnings or failures by the SQL Server.

The following scenarios highlight the importance of modifying the backup strategy after changing from simple to a full or bulk_logged recovery model:

n Incremental backups can be created if the most recent level full or differential

database backup was created when the database recovery model was simple. SQL Server enables the transaction log backup to occur, but displays a warning.

n Restore of a level incremental database backup cannot be performed if the level

full or differential database backup that is being restored was created when the database recovery model was simple. This is consistent with the SQL Server no recover behavior.

NOTICE

The restore must be initiated again by using the most recent level full database backup. All database transactions performed after the backup is created will be lost.

You must complete the required steps to change from simple to a full or bulk_logged recovery model.

Procedure

1. Change the recovery model to full or bulk_logged. 2. Perform a level full or differential database backup.

3. Modify the backup strategy to include level incremental database backups.

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NMM Client Graphical User Interfaces (GUI)

l Overview of NMM graphical user interfaces... 42 l NetWorker User for Microsoft GUI... 42 l NetWorker User for SQL Server GUI... 49 l Marking semantics and restrictions...52

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Overview of NMM graphical user interfaces

The following user interfaces are available for NMM backup and recovery of Microsoft applications:

l NetWorker User for Microsoft—This GUI can be used to recover all supported versions

of the following Microsoft applications (all supported versions) by using the VSS technology: n SQL Server n Exchange Server n Hyper-V Server n SharePoint Server n Active Directory

l NetWorker User for SQL Server—This GUI can be used to back up and recover the

supported versions of SQL Server by using the VDI technology.

NetWorker User for Microsoft GUI

The NetWorker User for Microsoft GUI has specific user interface views and display conventions, and enables you to perform basic tasks.

Select Start > Program > NetWorker Modules > NetWorker User for Microsoft on the host where NMM is installed to start the GUI.

Microsoft SQL Server Management Studio GUI

You can install the NetWorker SQL Adhoc plugin during the NMM installation. The

NetWorker Module for Microsoft Installation Guide provides details.

The tab named the EMC NetWorker Backup appears in the Microsoft SQL Server Management Studio GUI to enable you to perform full, transaction log, or differential manual backups. When you select the EMC NetWorker Backup tab in the Microsoft SQL Server Management Studio GUI, a second tab named the EMC NetWorker Recovery appears and provides full recovery options. This user interface is useful for SQL database administrators who prefer to use native SQL tools for all activities, including data

protection.

User interface views

The NetWorker User for Microsoft program GUI has three views as described below.

Recover view

All recoveries are performed from the Recover view by selecting the Recover icon on the left of the NetWorker User for Microsoft GUI.

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Figure 8 NetWorker User for Microsoft GUI main page

The summary of selected items can also display exclusions, which are those items that are not selected for recovery. This view can be helpful when many items are selected for recovery.

Snapshot Management view

You can perform the following snapshot operations by using the Snapshot Management view.

In most cases, snapshot rollover and delete operations are performed automatically based on snapshot policies, which are set on the NetWorker server. Select the by the Snapshot Management icon on the left of the NetWorker User for Microsoft GUI main page, to see the Snapshot Management view.

The following operations can be performed on snapshots:

l Delete a snapshot l Mount a snapshot l Roll over a snapshot

Monitor view

Recovery and snapshot management operations can be monitored in the Monitor view by selecting the Monitor icon on the left of the NetWorker User for Microsoft GUI main page.

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Figure 9 Monitor view of the NetWorker User for Microsoft GUI main page

Most messages displayed in the Monitor view are also written to log files. The

Troubleshooting topic provides more information about log files. You can also copy and paste text from the Monitor view to another application.

Display conventions

The NetWorker User for Microsoft GUI uses specific icons to identify various tasks and operations.

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Table 11 Icons used in the NetWorker User for Microsoft GUI

Icon Name Description

NetWorker server Displays the NetWorker server that is installed. Recover Displays the Recover view to perform

recoveries.

Snapshot Management Displays the Snapshot Management view to manually delete or roll over a snapshot. Exchange Recover Session Enabled when the Recover icon is selected.

Allows you to continue with recovery. Monitor Displays the Monitor view to monitor recovery

and provide snapshot management options. Log files Displays the log files that contain backup and

recovery details.

Database Displays available databases.

Opening the GUI and connecting to a NetWorker server

This topic provides information on launching the NetWorker User for Microsoft GUI.

Note

You can also select Configure Options from the Options menu to connect to a NetWorker server.

Procedure

1. From the Start menu, open the NetWorker User for Microsoft GUI:

l If you have opened the NetWorker User for Microsoft GUI before, go to the next

step.

l If this is the first time you have opened the NetWorker User for Microsoft GUI, the

Change NetWorker Server dialog box appears. Proceed to step 3 on page 45. 2. From the Main toolbar, click NetWorker Server.

The Change NetWorker Server dialog box appears.

3. Click Update Server List to browse for NetWorker servers. The discovery process may take a few minutes.

4. When the list is updated, perform either of the following tasks:

l Select a server. The selection appears in the Server field. l Type a name in the Server field.

5. Click OK.

Selecting items for recovery

To select items for recovery, select the checkbox beside a node in the navigation tree. A checkmark indicates that the node is selected. By default, all items contained in the node, such as folders and files, are also selected for recovery.

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Procedure

1. Open the NetWorker User for Microsoft GUI. 2. Expand the required node in the navigation tree.

3. To eliminate a node from the recovery process, clear the checkbox beside the item. The following figure depicts one selected item and several partially selected nodes in the navigation tree.

Figure 10 Selected and partially selected items

Searching for items

This procedure describes how to search from the NetWorker User for Microsoft GUI. Procedure

1. Open the NetWorker User for Microsoft GUI. 2. Click Search above the navigation tree. 3. In the Path field, type a directory path.

4. Optionally, in the Name field, type the name of the search item. You can refine your search as follows:

l Literal match (case-insensitive)—Type abc to return abc, ABC, or AbC but not abcd

or ABCD.

l Literal match (case-sensitive)—Type "abc" to return abc but not ABc or abcd. l Name contains (case-insensitive)—Type %abc% to return abc, abcd, ABCD, or

xyzABCde.

l Name starts with (case-insensitive)—Type abc% to return abcd or ABCde but not

xyzABCde.

l Name ends with (case-insensitive)—Type %abc to return xyzAbc but not ABCde. l Single-character match search by using the ? wildcard:

Type ? to return single character entries and drive volumes, such as C or D. Type WMI?Writer to return WMI Writer.

l Multiple-character match search by using the * wildcard:

Type *.txt to return all entries with a .txt extension. Type * to return all items within the selected container. Type *writer* to return all writers.

l Search by using both the * and ? wildcard—Type *???*writer* to return WMI

Writer. 5. Click Search.

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Specifying recovery browse times

The NetWorker User for Microsoft GUI navigation tree displays backup items from the specified date and earlier.

Procedure

1. Open the NetWorker User for Microsoft GUI. 2. On the application toolbar, click Browse.

3. Select the arrows to select the date and time, and then click OK.

Marking items

This topic describes the meaning of marked objects.

l Unmarked—An unmarked item is one that is not selected for backup or restore. An

empty check box appears to the left of an unmarked item.

l Marked—A marked item is one that is selected for backup or restore. A checkmark

appears in the check box to the left of an marked item.

l Partially marked—A partially marked item is one that has marked descendants, but

the item itself is not marked. A partially marked item is not backed up or restored. A checkmark appears in a gray check box to the left of an partially marked item.

Selecting backup versions for recovery

This procedure describes how to select backup versions from the NetWorker User for Microsoft GUI.

Procedure

1. Open the NetWorker User for Microsoft GUI. 2. In the navigation tree, select an item recovery.

3. Right-click the selected item and select Versions from the pop-up menu. 4. Select the backup version to recover.

5. Select the following attribute to change the browse time to the same date as the selected backup version:

Use selected item backup time as new browse time 6. Click OK.

The items for recovery, displayed in the navigation tree, are from the selected browse time.

Viewing the volumes required for a recovery

There are no NetWorker volumes associated with a snapshot backup until the snapshot has been rolled over to backup media. If you select to view the required volumes for an application data snapshot that has not been rolled over, no volumes are displayed. Procedure

1. Open the NetWorker User for Microsoft GUI. 2. In the navigation tree, select an item for recovery. 3. Right-click the selected item.

4. Select Required Volumes from the pop-up menu.

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The Required NetWorker Volumes dialog box appears with a list of the volumes that must be mounted:

l If a volume is already mounted, the device name and device path appear after the

volume name.

l If a required volume is not mounted, only the device name appears.

5. Click OK.

Performing snapshot rollovers

This procedure describes how to perform a snapshot rollover from the NetWorker User for Microsoft GUI.

Note

Ensure that at least one drive letter is available for use to complete the mount and rollover operation.

Procedure

1. Open the NetWorker User for Microsoft GUI.

2. Select the NetWorker server on which the NetWorker client was configured for backup. 3. In the left pane, select Snapshot Management.

4. In the navigation tree, select the snapshot. 5. Expand the snapshot to review the save sets.

6. On the Snapshot Management toolbar, click Snapshot to begin the rollover operation. 7. In the left pane, select Monitor to view the progress of the rollover operation.

Deleting snapshots

Snapshot deletion policies are typically controlled automatically through snapshot policy settings on the NetWorker server. However, you can delete a snapshot manually. For instance, if space must be made available immediately on the storage system, you can manually roll over and then delete snapshots.

NOTICE

To prevent the loss of data from a snapshot that is to be deleted, perform a rollover of the snapshot before the deletion operation.

If a snapshot is deleted without the use of the NetWorker User for Microsoft GUI, the snapshot may still appear to be recoverable in the NetWorker User for Microsoft GUI. If such a snapshot is selected for recovery, the recovery operation fails. A snapshot could also be deleted by VSS or the storage subsystem if resources are exhausted due to high I/O rates on the volumes.

Procedure

1. Open the NetWorker User for Microsoft GUI.

2. Select the NetWorker server on which the NetWorker client was configured for backup. 3. In the left pane, select Snapshot Management.

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6. Select Delete Snapshot.

7. In the left pane, select Monitor to view the progress of the delete operation.

NetWorker User for SQL Server GUI

The NetWorker User for SQL Server GUI has specific user interface views, display conventions, and marking semantics and restrictions.

To start the GUI for SQL Server VDI backup and recovery, select Start > Program >

NetWorker Modules > NetWorker User for SQL Server on the host where NMM is installed.

NetWorker User for SQL Server GUI views

The NetWorker User for SQL Server GUI has four views.

l Backup view — All backups are performed from the Backup window.

n Select the database that needs to be backed up, and either right-click or select

Options > Backup Options to view the Backup Options dialog box. The following figure shows the Backup view.

Figure 11 Backup view

l Restore Operation view — Normal, Copy, or Piecemeal restores are performed from

the Restore Operation view.

n

Select the icon to view the Restore Operation window. The Restore Operation dialog is shown in the following figure.

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Figure 12 Restore Operation dialog

l Change Server view — Server choices are available from this view n

Select the icon to view the Change Server window. The Change Server dialog is shown in the following figure.

Figure 13 Change Server dialog

l Select SQL Instance view — This view allows you to select SQL instances that you

want to work with.

n

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Figure 14 Select SQL Instance dialog

Fake objects

NMM enables the browsing of file groups and files contained in a database. However, the software can display data items that are not available for backup or restore operations. These items are referred to as fake objects.

When a file or file group exists in the SQL Server storage hierarchy, but cannot be backed up because of SQL Server settings on the database, the item is displayed in the Backup window by using the fake filegroup or fake file convention. In addition, if you try to mark a fake object, an error dialog box is displayed.

The following figure shows the error message of a fake object.

Figure 15 Marking a fake object

The NetWorker Module for Microsoft for SQL VDI User Guide provides more information about the constraints SQL Servers enforce that determine whether an item is available for backup or restore.

Display conventions for SQL data types

The NetWorker User for SQL Server GUI uses specific data item names, text characteristics, and icons to distinguish the variable qualities of SQL Server data. The following table outlines these conventions.

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Table 12 SQL Server storage hierarchy display conventions

Icon Data item Description

SQL Server l _{Root of the storage hierarchy}

l _{Signifies all SQL Server databases on the}

host

Database l _{Descendant of root} l Signifies a database l _{May contain filegroups}

Filegroup l Descendant of a database

l _{Signifies a database filegroup or filestream}

data

l May contain files

Fake filegroup l _{Signifies that the filegroup cannot be}

selected for backup File l _{Descendant of a filegroup}

l _{Signifies a database file}

Fake file l _{Signifies that the file cannot be selected for}

backup

Marking semantics and restrictions

To support the browsing capabilities, the NetWorker User for SQL Server GUI imposes certain semantics and restrictions on how items can be marked. Whether an item can be marked is based on the mark status of that item’s predecessors and descendants. Depending upon what is marked, message dialog boxes may appear to provide additional information on the current marks and the type of operation.

The NetWorker User for SQL Server GUI enables the following mark and unmark operations:

l Mark a single file, filegroup, or database. l Mark multiple, heterogeneous items.

l Mark an item when any of that item’s surrounding items are already marked.

l Mark or unmark all SQL Server data by right-clicking the root item and selecting Mark

All Databases or Unmark All Databases from the shortcut menu.

l Unmark all databases from the SQL Server root.

The NetWorker User for SQL Server GUI includes the following restrictions:

l You cannot mark an item if any of the predecessors or descendants are already

marked except in the SQL Server root.

l When a database is marked, all of the item’s descendants are not automatically

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l When a filegroup is marked, all of the files are not automatically marked.

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NetWorker Client Management

l Connecting to a NetWorker server...56 l Specifying a recovery browse time...56 l Specifying ranges for service and connection ports... 57 l Specifying a password... 57 l Configuring NetWorker administrator privileges...58

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Connecting to a NetWorker server

This procedure describes how to use the NetWorker User for Microsoft GUI to connect to a NetWorker server.

Procedure

1. Open the NetWorker User for Microsoft GUI. 2. From the Options menu, select Configure Options.

The Configure Options dialog box appears, as shown in the following figure.

Figure 16 Configure Options dialog

3.

To refresh the list of available NetWorker servers, select the icon next to the Backup server name field.

The Change NetWorker Server dialog box appears.

4. Click the Update Server List to obtain the list of all available NetWorker servers, and then select the preferred NetWorker server.

5. Click OK.

The server name appears in the Backup Server Name field.

NOTICE

You can also connect to a NetWorker server by clicking the NetWorker Server icon on the Application toolbar.

Specifying a recovery browse time

Procedure