SuiteCRM Magento Integration

Table of Contents

1. Benefits of Integration ... 3

2. Biztech Solution ... 3

3. Biztech Integration Gateway ... 5

4. Packages ... 9

5. Installation and Cost ... 11

S U I T E C R M - M A G E N TO I N T E G R A T I O N

Our solution for Integration between Magento and SuiteCRM allows your accounting and sales teams to have a complete overview of your business, customer and orders from your Magento system in your SuiteCRM system.

1. Benefits of Integration

 No more duplicate entries of orders and customers

 Improves functional efficiencies through SuiteCRM/Magento  Displays instant positive impact to bottom line functioning

 Processes customer orders and its status within SuiteCRM due to integration with Magento

2. Biztech Solution

- SuiteCRM-Magento Integration is two way process. We can integrate data from SuiteCRM to Magento and vice versa.

- Our Integration covers 3 modules. We can further customize the Integration service to add up more Modules.

 Customer  Product  Order

- Our Integration includes:

 We have developed Custom Magento Plugin, which needs to be installed in your Magento copy to use in integration process. We have used all default modules of Magento.

integration starts, we first transfer Data from Magento to SuiteCRM & then from SuiteCRM to Magento.

 Our Gateway uses central DB that stores all the data temporarily so in case if other system is down, all data is synced well once the destination system is up.

- The below table shows the linkage of modules, that can be considered.

No.

Magento Module

SuiteCRM Module

Communication

Protocol

1 Customer Contacts Two way

2 Product AOS_Products One way (Magento to

SuiteCRM)

3 Order AOS_Quotes One way (Only Order Status

Two way)

 The above mentioned modules can be synced two ways, if required by client.  Also SuiteCRM provides more features to integrate extra modules with Magento

3. Biztech Integration Gateway

- Our Integration Gateway also provides a GUI, which gives up-to-date information on what data has synced between both the systems. Following are some of the Sections:

3.1.

Dashboard

3.2.

Customer Module

 Complete portfolio of your customer with their specific accounts details is integrated in SuiteCRM.

 User can view customer profile with synced details.

3.3.

Product Module

 It offers a complete overview of the accounting/sales and inventory details of any product of specific customer.

3.4.

Order Module

 A complete picture of sales and order status details. It reflects customer name, product details, addresses, payment method, order amount etc.

 If product of Order Line exists in CRM, then Order Line will be synced. For Order Module, we have used basic details like Order No. Customer, Customer Address, Shipping

4. Packages

Features Basic Advanced

Customers

Sync newly created customer between SuiteCRM and Magento

Sync updated customer info between SuiteCRM and Magento

Sync shipping &billing address between SuiteCRM and Magento

Sync support for 5 custom fields from Magento to SuiteCRM

Product

Sync newly created product from Magento to SuiteCRM   Sync updated product from Magento to SuiteCRM   Sync support for 5 custom fields from Magento to SuiteCRM X 

Order

Sync new Order with line item from Magento to SuiteCRM   Sync updated order with new & modify lines from Magento to SuiteCRM   Sync updated Order status from SuiteCRM to Magento   Sync support for 5 custom fields from Magento to SuiteCRM

X 

General

One Time remote setup, configuration & training



Integration gateway access



One Time sync timing configuration (Every 10 minutes, 1 hour or once in

day)

One time customer mapping base on Email Address

One time

mapping base on

*

Support

Quick Email support 10:00 to 18:30 UTC+05:30 X 

5. Installation and Cost

- We charge for installation and set-up cost of the Biztech Integration Gateway, which includes installing our SuiteCRM Plugin & Magento Plugin.

- We also create account for you in our Integration Gateway, which handles all communication between two systems. There is recurring charge to use the Integration Gateway that covers Support & Updates in the Gateway.

- We are committed to this integration and will be releasing new version with more enhancements in timely manner.

Details Cost(Basic Version) Cost(Advance Version)

Installation & Setup Cost $499 $699

+ Recurring Fees As per Following Table As per Following Table

+ Customization Charge If any If any

Integration Gateway Maintenance and Support

Time Period Recurring Charges(Basic Version) Recurring Charges(Advance Version)

Monthly (1 Month) $15 $25

Yearly (12 Months) $150 $250

* It will start getting billed over after 1 month of implementation.

6.

To Get Started