Process secure transactions and turn online browsers into buyers Accept payments anywhere you
are with our mobile terminals Accept secure debit and credit card
payments with fast processing
PAYMENTS IN-STORE PAYMENTS ON-THE-GO PAYMENTS ONLINE
eCommerce I Mobile I Wireless I Integrated I Countertop Solutions eCommerce I Mobile I Wireless I Integrated I Countertop Solutions
ABOUT US
With its headquarters in
Toronto, MONEXgroup is the
leading independent provider
of payment processing
services in Canada.
OUR SOLUTIONS
Our solutions simplify the acceptance of Debit card and Credit card payment processing through various platforms including eCommerce, Integrated Solutions, Countertop Terminals, Wireless Solutions, Virtual Terminals and Mobile Checkout.
OUR EXPERIENCE
Our industry leading customer service, proven expertise, innovative and secure technology are several of the instrumental reasons why MONEXgroup was awarded and ranked as the #1 Payment Processor in Canada (by TopCreditCardProcessors.ca).
ABOUT US
PRODUCTS
SECURITY
INDUSTRY
25,000+
BUSINESSESPROVEN
EXPERIENCELARGEST
INDEPENDENT PROCESSORI would recommend
MONEXgroup’s services to any
business that is looking for
reliable, outstanding service and
a partner they can count on.
”
~ Director of Operations,
Hero Certified Burgers.
OUR MISSION
Our mission is to provide innovative, cost-effective and stress-free payment processing solutions to our customers.
OUR OFFER
SOME OF OUR CLIENTS
together with you to understand and meet
your unique business needs.
OUR VISION
To be the leading customer-focused payment provider – offering exceptional service and innovative payment solutions throughout Canada.
SERVICE TRANSPARENCY PAYMENT
TECHNOLOGIES SECURITY & RELIABILITY PARTNERSHIP
CONTACT US:
1.866.830.4579
PRODUCTS
SECURITY
INDUSTRY
VX 810 Duet
CountertopFast, Flexible and Reliable
Unmatched security and reliability
Ideal for high traffic and high volume environments Dial back-up feature: to continue processing in the event your IP connectivity is unavailable
iWL250
Wireless - GPRSPocket Sized Mobile Payment Solution
Pay anywhere your customers are with clear reception Built-in printer, fastest in the market
Stay connected, no more dropped transactions
Gateway Solutions
eCommerce OrbitaleMarketplace that is Open 24/7
Process payments from anyone, anywhere
Fully customizable for services that best meet your needs Customize your payment flow through a Hosted or
Non-Hosted Checkout solution
Solutions
IntegratedReduce Errors, Maximize Efficiency
Integrated and semi-integrated solutions
Gain visibility into your finances Eliminate double entry errors at both the POS and PIN Pad Compatible with almost any Integrated Retail Management (IRM) software
IN-STORE
PAYMENTS
ON-THE-GO
PAYMENTSE-COMMERCE
PAYMENTSINTEGRATED
PAYMENTS*Also available with Bluetooth
Tap & Go Tap & Go
PRODUCTS
Our solutions have been specifically
designed to help our clients provide their
customers with a seamless experience,
letting you focus on your business –
rather than your payment solution.
~ Business Owner, Mr. Sub
Since switching to
MONEXgroup, I save
between 25-30% on
my monthly payment
processing costs.
WIRELESS
SOLUTIONS
WEB-BASED
SOLUTIONSThe Easiest-to-Install PIN Pad on the Market
Standalone
Integrates to your IRM software Accept PIN-entry and contactless payments
Multipurpose
This high-speed terminal is fully bilingual
Accept all types of electronic card payments without requiring an interface with a POS system / IRM software
Add on an optional customer-facing PIN Pad (iPP320) for contactless payments
iCT220
Countertop
iPP320
PIN PadLight Weight, Stylish and Self Contained
A compact device with colour screen and built-in contactless reader
Process all types of debit and credit payments, including Chip & PIN, swipe and contactless Combines an ergonomic keypad with a high-speed thermal printer
iCT250
CountertopFor Businesses on the Move
Transform your mobile device (iOS, Android or iPad) into a secure payment terminal No need for additional phone lines or hardware
Use existing hardware for mobile commerce
Mobile Checkout
SolutionsiWL220
Pay@Table - Bluetooth
Fast and Efficient
Accept payments anywhere inside or within close proximity to your location
Built-in thermal printer and contactless reader
Secure Transaction Processing
Accept online payments Simple integration to your website
Efficient and Cost Effective
Leverage your existing PC and internet connection
No need for additional phone lines or hardware
Supports recurring payments No up-front capital expense
Virtual Terminal
PC Based
Hosted Checkout
Solutions24/7/365 Multilingual Service Next Day Deposits
2-4 Hour/7 Days a week Onsite Swap Service
Online Reporting Transparent Pricing;
No Hidden Fees
Source: PCI Security Standards Council. Visa. MasterCard, Merchants – CA, 2014. For more information, visit: https://www.pcisecuritystandards.org/
SECURITY
MONEXgroup provides you with
the latest PCI complaint
technology where we secure your
success and help you focus on
building and retaining
relationships with your customers.
Implement Strong Access Control Measures
Restrict access to data by business need-to-know Assign a unique ID to each person with computer access Restrict physical access to cardholder dataRegularly Monitor and Test Networks
Track and monitor all access to network resources and cardholder data
Regularly test security systems and processes
Maintain an Information Security Policy
Maintain a policy that addresses information security
PCI SECURITY STANDARDS GOALS
TO MERCHANTS
Build and Maintain a Secure Network
Install and maintain a firewall configuration to protect data Do not use vendor-supplied defaults for system passwords and other security parameters
Protect Cardholder Data
Protect stored dataEncrypt transmission of cardholder data and sensitive information across public networks
Maintain a Vulnerability Management Program
Use and regularly update anti-virus softwareDevelop and maintain secure systems and applications
SECURITY
INDUSTRY
SECURITY MEASURES
Authenticated Use of Card; where the use of pin reduces the possibility of fraud due to lost, stolen or counterfeit cards.
Reduces the Risk of Chargeback; where Chip and Pin technologies verify the signature and eliminates your responsibility for Authentication.
Supports Faster Authentication; with inserting PIN and verifying the user making checkout quicker.
Magnetic Stripe Cards; compatible with other international and regional standards, allowing your customers to use their cards on your terminal.
1. Chip and Pin Technology :
POS Equipment; which comes with Account Verification System. CVV2/CVC2. Duplicate Card Checking. Last Four-Digit Entry. Password Protection of Key Functions.
Online Reporting; with full Accessibility to Transaction Data. Speed of Service. Reliability. Reporting System.
2. POS Fraud Prevention :
MONEXgroup suggests:
Protect your POS Equipment. Safeguard
the Equipment in the POS Area. Teach
your staff how to recognize and prevent
equipment tampering.
Account Security Verification (AVS); which verifies the cardholder’s billing address with the card issuer.
Card Security Verification; by looking at the credit card’s security value (non-embossed 3-4 digits code) and check it against the issuer’s value on file. Payment brand security programs i.e. CVV2 (Visa®), CVC2 (MasterCard®),
CID (American Express®) and CID (Discover® Card).
Payment Brand Data Security; to help you comply with payment brand data security programs.
Source: GE, “Canadian Chain Restaurant Industry Review”, 2014
INDUSTRY
According to Restaurants Canada - an association which represents 91,300 restaurants, bars and caterers - this industry has created employment opportunities for over 1.2 million workers. The industry is categorized into 60% independent restaurants and 40% franchised or national corporate chains (Restaurants Canada’s Food Service Facts, 2014).
RESTAURANT REVENUE
As indicated by the annual consumption rates published by Statistics Canada, Canadians spend a high portion of their food dollars in Restaurants. On average, 28% of household
consumption in the Foodservice industry is spent on “eating-out” in Restaurants. The majority of diners range between the ages of 18-34 years, followed by Boomers between 45-64 years and seniors 65 years+ (NDP Group, 2014).
From 2010-2014, there have been an 18% increase in the Foodservice industry's sales figures and a 38% increase in the total revenue generated from Restaurants.
RESTAURANT TRENDS
In 2014, Canadians made 18 million daily restaurant visits, peaking during lunch time. Coffee shops and quick-service restaurants are now considered the top destination for 65% of Canadians. Meanwhile, the “low calorie meal” concept is the growing trend in today’s health-conscious Foodservice market.
INDUSTRY REPORT
RESTAURANTS
The Restaurant industry is one of the most
competitive markets in the country, becoming
more specialized with niche categories, variety
of food, size of menus, atmosphere and
changing consumer cravings.
Restaurants represent 83% of the Foodservice market with a revenue stream estimated to reach $60 billion, contributing 4% to the growth of the nation’s GDP in 2015.
“Spending time with family and friends at restaurants
is the number one preferred activity in Canada”.
Foodservice Sales & Restaurant
Revenue by Year
(Billions) 2010 2011 2012 2013 2014 $71.8 $61.0 $48.6 $50.0 $82.5 $59.6 $54.4 $62.6 $65.5 $68.4 $40 $45 $50 $60 $55 $65 $70 $75Foodservice Sales Restaurant Revenue Trend
Greatest Opportunities for the Canadian Restaurant Industry, 2014
Innovation, selection, ingredients, flavour
Fast/casual, premium, non-traditional
Suburban, regional, international
Leveraging competitor failures
Building loyalty, web & social media
Menu Concept Beverage Location Competition Marketing
Beverage programs, specialty spirits
Millennials, ethnic, business
Receptions, gala dinners, openings
Bulk local purchasing initiatives
Payment procesing, POS
Sales, availability, footprint, interest rates
Target market
Catering and special events Service consistency and quality Procurement
Technology
Financing and cost efficiencies
Offer your customers a Pay-at-Table solution, allowing them to settle payments quickly and conveniently without the back-and-forth of the signature process.
Improve your customer service, staff productivity, table turnover and speed of checkout by using the latest payment processing technology. Offer your customers versatile secure credit card & debit card payment options.
Capitalize on the latest payment processing technology to fit your restaurant’s daily needs. Access to your merchant account with online reporting service.
Gain financial insights by understanding the transparency of pricing in your merchant statement.
Transactions Processed in Canada, 2014
Through MONEXgroup
Director of Operations – Hero Certified Burgers their bottom line. With an Integrated POS Solution, reliable
support and outstanding service delivered to all types of restaurants, MONEXgroup has personalized its services offering restaurateurs with cost-effective payment methods, security and speed.
The use of credit cards in restaurants is expected to
grow as customers are looking for a faster, highly
secure and convenient checkout service offered via
Pay-at-Table Wireless POS Solutions.
In fact, 80% of the Canadian credit cardholders
prefer the security supported by EMV Chip
Technology (Visa.ca, Restaurant Chip Information).
The growing trend of Mobile Wallet applications
encourages customers to pay through Contactless
POS Solutions via their Smartphones.
MONEXgroup Featured POS Solutions:
“I would recommend MONEXgroup Merchant Services to any business that is looking for reliable support, outstanding service and a partner they can count on. MONEXgroup was a true partner throughout the transition process and since switching to their services, we have received a level of personalized support that sets MONEXgroup apart from the industry.”
iWL220 Pay@Table
Bluetooth Short Range Wireless With “Tap & Go”
Integrates seamlessly with the restaurant’s POS Solution. Versatile and Mobile.
VX 810 Duet
Countertop Terminal With "Tap & Go"
Increase your speed of service and flexibility with the most popular in-store POS terminal; designed for high traffic and high volume environments.
Integrated Solutions
Electronic Cash Register Interface (ECRi)
MONEXgroup supports hundreds of software providers in order to integrate payment processing into your existing POS Solution.
