IER 610. Reader. User Guide N0B902A

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IER 610

Reader

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IER SIEGE - HEADQUARTERS IER S.A.

3, rue Salomon de Rothschild 92156 SURESNES CEDEX FRANCE

Tel. +33 (0)1 41 38 60 00 Fax +33 (0)1 41 38 62 75

IER dans le monde - IER Worldwide CHINA

IER Shanghai

Kuen Yang Plaza #1101 798 Zhao Jia Bang Road SHANGHAI 200030 P.R.C. Phone: +86 (21) 6473 6792 Fax: +86 (21) 6473 6806 GERMANY IER GmbH Praklastr. 1 D-31311 UETZE Phone: +49 (0) 5173/6906 30 Fax: +49 (0) 5173/6906 50 SINGAPORE IER PTE Ltd

120 Lower Delta Road #14-13/16 Cendex Centre SINGAPORE 169208 Phone: +65 6276 6966 Fax: +65 6271 5563

SPAIN

IER Impresoras Especializadas, S.L.

C/ Torre de Don Miguel, 23 E-28031 - MADRID Phone: +34 91 535 89 75 Fax: +34 91 535 89 76

UNITED ARAB EMIRATES IER Dubai PO Box 37585 DUBAI Phone: +971 4 347 67 20 Fax: +971 4 347 67 03 UNITED KINGDOM IER Ltd Unit G4

Middlesex Business Centre Bridge Road

SOUTHALL, MIDDX, UB2 4AB Phone: +44 (0)208 744 7650 Fax: +44 (0)208 744 7670

UNITED STATES IER Inc. Dallas

2015 Midway Road, Suite 118 CARROLLTON TX 75006 Phone: +1 (972) 991 2292 Fax: +1 (972) 991 1044 Toll free: 1-800 624 8538

IER Inc. Belton

815 Kirkley Blvd BELTON TX 76513 Phone: +1 (254) 933 5000 Fax: +1 (254)933 5050

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NOTICE

WARNING

THIS PRODUCT COMES WITH A LITHIUM BATTERY. BATTERY REPLACEMENT MUST IMPERATIVELY BE

PERFORMED BY QUALIFIED MAINTENANCE

PERSONNEL. MOREOVER, ONLY IER APPROVED

MODELS MAY BE USED.

WARNING

DANGER OF EXPLOSION IF BATTERY IS

INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE

MANUFACTURER. DISPOSE OF USED BATTERIES

ACCORDING TO THE MANUFACTURER’S

INSTRUCTIONS.

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

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In accordance with FCC requirements, changes or modifications not expressly approved by IER could void the user's authority to operate this product.

Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules.

NORWAY: This product is also designed for IT power distribution system with phase-to-phase voltage 230V.

NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk.

WARNING

THIS APPLIANCE MUST BE GROUNDED.

THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED TO AN ELECTRICAL CIRCUIT THAT IS

- PROVIDED WITH A GROUND FAULT CIRCUIT

INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND NFC15-100 REGULATIONS, AND

- CONFORMING WITH THE VOLTAGE

CHARACTERISTICS SPECIFIED BY THE NF EN 50160 STANDARD.

The cover(s), door(s) and/or drawer(s) of this product is (are) intended for occasional use and must be normally closed.

The warranty shall be null and void in case of use of any spare part, special tool or consumable not expressly approved in writing by IER and in the event of attempted repair or

servicing of the machines by persons lacking the requisite technical qualifications.

This document contains proprietary information of IER. It may not be reproduced or communicated without prior written authorization of IER. It is intended solely for the

use of the product described herein, to the exclusion of any other usage. It is provided as is, for information purposes only, without any warranty of any kind, including any warranty of fitness or a particular purpose, and may be modified by IER

at any time.

The information and specifications contained in this document are subject to change without prior notice.

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In compliance with the European Directive 2002/96/CE relative to the management of Waste Electrical and Electronic Equipment (WEEE) implemented as of August 13, 2005, this product may not be disposed of with regular household waste. All products concerned by this directive are marked with the above symbol.

The end owner of this product is responsible for either:

Transferring the product to an authorized treatment facility where the product components, recognized to present a hazard to the environment and/or public health, will be recycled and recovered properly, or

Consulting with the manufacturer for appropriate product waste

2.2 O

PENING THE

R

EAR

D

OOR

...

4.1.1 OPENING THESIDEDOOR AND THETOPCOVER... 25

4.2 C

LEARING A

J

AM

C

AUSED BY A

M

AGNETIC

S

TRIPE

D

OCUMENT

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26

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4.3 M

ANUALLY

R

EMOVING A

J

AMMED

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OCUMENT FROM THE

P

APER

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ATH

...

28

4.3.1 OPENING THEPRESSER(S) ... 28

5. MAINTENANCE...

31

5.1 P

ERIODIC

M

AINTENANCE

...

31

5.1.1 BARCODESCANNERMODULE... 31

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Authorized voltage ranges 100-120 Vac / 60 Hz / 1.6 A 200-240 Vac / 50 Hz / 0.8 A

1.2 G

ENERAL

The IER 610 Reader is primarily designed for airport applications to control access to boarding gates and check-in areas or can be used for access control to security check areas. The reader can also be integrated into other public space applications where the flow of people needs to be controlled, such as train stations, museums, stadiums, etc.

The documents supported by the IER 610 Reader are the magnetic stripe ATB documents and boarding passes of various sizes provided with a 1D or 2D barcode. In addition, the IER 610 Reader is capable of reading barcodes displayed on cell phone screens as it features a unique internal lighting system and a high quality barcode imager.

The reader module dedicated to magnetic stripe document processing is motorized and includes an essentially straight paper path, ensuring reliability and optimum magnetic stripe processing time.

The IER 610 Reader is available in the following two versions: Countertop model, or

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1 - IER 610 Reader countertop model

2 - IER 610 Reader floor standing model (illustration included for informative purposes only)

Figure 1.1 IER 610 Reader Models

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1.3 D

ESCRIPTION OF THE

IER 610 R

EADER

E

XTERIOR

The IER 610 Reader can be broken down into the following elements: - Insertion slot (3), located at the front, accepting boarding passes provided

with a magnetic stripe

- Top cover (4) with an integrated barcode scanner window (5), a revolving display unit (6) and an output slot (7) through which the processsed boarding passes with magnetic stripe exit the reader

- Side door (2), provided with a latch (1), giving access to the reader mechanisms

- Rear door (8), provided with a latch (9), protecting the connector panel and the AC power switch.

The rear door (8) features a recess (10), allowing the user to easily grasp the reader when handling it and a pushbutton to clear document jams (11), i.e. to eject boarding passes with magnetic stripe in the event a processing error has occurred.

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1 - Latch 2 - Side door

3 - Document insertion slot 4 - Top cover

5 - Scanner window 6 - Revolving display unit

7 - Document output slot 8 - Rear door

9 - Latch

10 - Recess allowing the user to grasp the reader

11 - Pushbutton to clear a document jam

Figure 1.2 IER 610 Reader Views

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1.4 B

ARCODE

S

CANNER

M

ODULE

U

SER

I

NTERFACE

1 - Scanner window 2 - Lighting LED strip 3 - Imager

4 - Revolving display unit 5 - Display screen

6 - Recess permitting display unit to be rotated with a finger

Figure 1.3 User Interface

The user interface of the barcode scanner module includes the following elements:

- Scanner window (1) made of anti-glare mineral glass (anti-glare treatment exclusively on the scanner side).

- Four white lighting LED strips (2), located underneath the scanner window (1), for optimum barcode lighting.

- Imager (3) installed at the bottom of the illumination cone.

- Revolving display unit (4), provided with a backlit display screen (5) and two recesses (6) allowing the user to easily rotate the unit.

The user can, depending on his/her position, rotate the revolving display unit (4) by 90° in each direction, to read the messages on the display (5). Once the imager (3) has scanned the barcode, the display unit (4), lights

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up in one or the other color, depending on whether the boarding pass processed by the system is valid or not, see page 20.

For user comfort, a sensor controls the intensity of the display unit light depending on the ambient light.

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2 INSTALLATION

2.1 C

HOOSING THE

A

PPROPRIATE

S

ITE

IMPORTANT: The IER 610 Reader must be installed on a stable, horizontal work surface allowing the operator to easily access and operate the reader.

Ensure that the site characteristics comply with the reader specifications and requirements listed in the present document, i.e.:

- Environmental requirements - Weight

- Required clearance around the reader permitting opening of the doors

- Line power characteristics and connectivity - etc. (see page 8).

2.1.1 Locating the Reader Connectors

The IER 610 Reader connector panel, protected from the exterior by a door, is located at the rear of the reader. To connect the reader, see page 16.

2.2 O

PENING THE

R

EAR

D

OOR

2.2.1 Procedure

The rear door gives access to power switch and to the connector panel of the IER 610 Reader, see page 16.

Note: The rear door gives also access to the cable passage area (C), cut out in the reader base plate.

a) To open the rear door (B), push latch (A) to the left and pull the door (B).

b) To close and lock the rear door (B) push it firmly until clicks into the locked position.

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A - Latch B - Rear door C - Cable passage

Figure 2.1 Opening the Rear Door

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2.3 C

ONNECTING THE

IER 610 R

EADER

WARNING

This appliance must be grounded.

This product must exclusively be connected to an electrical circuit provided with a ground fault circuit interrupter (GFCI) and complying with IEC 364 and NFC15-100 regulations.

Make sure the reader is switched off (power switch set to the 0-position) and that the power cord is disconnected.

It is vital to proceed in the order described.

CAUTION

To comply with class A FCC regulations it is necessary to use a data cable provided with a braided shield.

Use a shielded RS232 cable fitted with metal plated connector hoods. The cable shield must be linked to these hoods and cable length must not exceed 15 m (49.2 ft).

The length of a USB cable must not exceed 5 m (16.4 ft).

2.3.1 Procedure

CAUTION

The IER 610 Reader switches automatically to the available AC line power within the authorized voltage ranges, see page 8.

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1 - AC power connector

2 - AC power switch

3 - Network port

4 - USB port

5 - Main RS232 serial port (COM1)

6 - Auxiliary RS232 serial port (COM 2)

7 - Pushbutton to clear document jams

Figure 2.2 Connector Panel

Open the rear door (see page 14) to connect the reader. Proceed as follows:

a) Connect the power cord to the AC power connector (1)

b) Connect the reader to the data communications system (PC, network). Choose from the following ports:

Main RS232 serial port (5)

USB port (4)

Ethernet network port (3). Auxiliary RS232 serial port (6)

c) Connect the power cord to the power outlet.

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3 OPERATION

3.1 P

OWERING

U

P THE

IER 610 R

EADER

3.1.1 Procedure

a) Open the rear door, see page 14.

b) Switch the AC power switch to the I-position. c) Close the rear door.

On power up, allow for an initialization period (40 sec., approximately), before the IER 610 is operational. During this phase, the revolving display unit blinks red and green alternately. The display shows the percentage of the initialization process carried out.

Figure 3.1 Power Up

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3.2 B

ARCODE

S

CANNING

R

ECOMMENDATIONS

IMPORTANT: When scanning barcodes, it is important to keep the following recommendations in mind:

Present one single document at a time.

Place the barcode face down on and in the center of the scanner window.

Place the document horizontally on the scanner window without moving it.

If thin paper documents, printed on both sides, need to be scanned, strong ambient light might enhance paper translucency and interfere with correct barcode scanning.

Therefore, IER recommends the use of document media not printed on the back side or at least with a blank zone on the back of the barcode area.

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3.3 B

ARCODE

S

CANNING

Preliminary Steps: - Power up the reader.

3.3.1 Procedure

Depending on your position in relation to the reader, rotate the revolving display unit to be able to read the messages.

The barcode on the document can be presented in any direction on the scanner window, however, for correct reader operation, always comply with the IER recommendations (see page 19).

The barcode is scanned by the imager. A short sound signal informs the user that the data has been read and transmitted to the host system for validation.

The immediate response from the host system causes the display unit to light up either in:

Green: barcode accepted

A short sound signal is activated.

Red: barcode rejected

A long, high-pitched sound signal is activated.

A message with the processing report is displayed.

Note: The wording of the messages displayed depends on the

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Figure 3.2 Barcode Scanning

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3.4 P

ROCESSING

M

AGNETIC

S

TRIPE

D

OCUMENTS

Preliminary Steps: - Power up the reader.

3.4.1 Procedure

Note: Lighting up of the display unit and the wording of the messages displayed depend on the reader application and are therefore not described in the present document. For example, it is possible to configure the reader to behave as in the context of barcode scanning, see page 20.

IMPORTANT: The magnetic stripe documents are inserted into the insertion slot at the front of the reader. The magnetic stripe must face down, but can be on the right or the left.

The reader checks the document parameters listed below. If they do not comply, the document is rejected through the insertion slot:

Length Height

Magnetic stripe missing or erroneous.

If the document is accepted, one of the two magnetic heads reads the magnetic stripe and checks the information read. Depending on the result of magnetic stripe reading, the following will occur:

Document is read a second time Document is rejected

Document exits the reader through the output slot at the rear (normal procedure).

IMPORTANT: Before being able to insert a new document, the operator must remove the processed document from the output slot at the rear of the reader.

Note: If, after reading the document, the reader does not receive any host response, or if the host response is delayed, the document is rejected through the insertion slot.

It is possible to eject a document with the pushbutton located at the rear of the reader (see page 10).

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1 - Magnetic stripe facing down and located on the right 2 - Magnetic stripe facing down and located on the left

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3.5 P

OWERING

D

OWN THE

IER 610 R

EADER

3.5.1 Procedure

a) Open the rear door, see page 14. b) Set the power switch to the 0-position. c) Close the rear door.

Figure 3.4

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4 OPERATING FAULTS

4.1 A

CCESSING THE

R

EADER

M

ECHANISMS

4.1.1 Opening the Side Door and the Top Cover

A - Latch B - Side door C - Top cover

Figure 4.1

Opening the Side Door and the Top Cover

Open the side door of the IER 610 Reader to gain access to the mechanical assemblies, especially to the pushbutton and the knob allowing you to clear a document jam (see page 26) and to be able to open the top cover.

a) To open the side door (B), push latch (A) downwards and fully rotate the door.

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- Rotate top cover (C) back to its original position and firmly push the side door (B) until it clicks into the locked position.

4.2 C

LEARING A

J

AM

C

AUSED BY A

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AGNETIC

S

TRIPE

D

OCUMENT

In the event a magnetic stripe document is not ejected normally by the reader, open the side door (see page 25) to have access to the pushbutton and the knob allowing you to clear the jam:

a) Press pushbutton (1) causing the jammed document to be ejected automatically.

b) If you do not succeed with the pushbutton, (1) turn knob (2) in the direction of the arrow to move the coupon to the output slot.

c) If these actions do not solve the problem, actuate the latches (3) and open the pressers to gain access to the paper path (see page 28).

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1 - Pushbutton for automatic document removal 2 - Knob for manual document removal

3 - Presser latches

Figure 4.2

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4.3 M

ANUALLY

R

EMOVING A

J

AMMED

D

OCUMENT FROM THE

P

APER

P

ATH

WARNING

Power down the reader, see page 24.

Preliminary Steps: - Open the reader side door and top cover, see

page 25.

4.3.1 Opening the Presser(s)

To open the presser(s), proceed as follows:

a) Press on the presser latch (C) in the direction shown by the arrow.

b) Lift and rotate front presser (A) and/or rear presser (B). c) Remove the jammed document(s) from the paper path.

d) Close the presser(s) by rotating it (them) back to its (their) horizontal position. Lock it (them) by firmly pressing down the latch(es) (C) until it (they) click into the locked position.

IMPORTANT: Unlocked pressers can cause document jams.

Closing of the top cover and reader side door, ensures that the pressers are correctly locked.

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A - Front presser B - Rear presser C - Presser latch

Figure 4.3 Opening the Pressers

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magnetic stripe document to check for correct reader operation. If the reader jams again, call the help desk.

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5 MAINTENANCE

5.1 P

ERIODIC

M

AINTENANCE

5.1.1 Barcode Scanner Module

To ensure optimum bar code reading, it is important to keep the scanner window clean. The decision on the periodicity of window cleaning is up to the personnel in charge of the reader.

IMPORTANT: To clean the mineral glass of the scanner window, exclusively use a soft, non-abrasive cloth containing cotton.

Only use window cleaning products.

Be careful not to splash or spray any water or cleaning product directly on the scanner window.

Always dampen the cloth with window cleaner BEFORE rubbing the glass.

5.1.2 Magnetic Stripe Reader Mechanisms

IER recommends thorough periodic reader maintenance consisting of the following operations: dust removal and cleaning of the mechanical assemblies.

The periodic maintenance schedule must be adapted to the particular reader environment and operating conditions (presence of dust, quality of the media used, quantity of documents read, etc.).

For optimum reader performance, IER recommends the following periodic maintenance schedule, if the reader is operated under normal conditions: every four months or after processing of

30,000 documents, whichever occurs first.

To carry out these operations, it is essential to use the IER

Cleaning Kit, P/N S32132A and to follow the procedures

described in the Reader Maintenance Manual, IER P/N N0B972A.

IER will not be responsible for any problem consequent

to the customer's failure to adhere to the

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IER 610. Reader. User Guide N0B902A

IER 610

Reader

NOTICE

CONTENTS

1. GENERAL...

1.1

O

C

P

R

...

1.2

G

...

1.3

D

IER 610 R

E

...

1.4

B

S

M

U

I

...

2. INSTALLATION ...

2.1

C

A

S

...

2.2

O

R

D

...

2.3

C

IER 610 R

...

3. OPERATION...

3.1

P

U

IER 610 R

...

3.2

B

S

R

...

3.3

B

S

...

3.4

P

M

S

D

...

3.5

P

D

IER 610 R

...

4. OPERATING FAULTS...

4.1

A

R

M

...

4.2

C

J

C

M

S