New!

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Technical Manual

Section 1

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A

bout This Edition…

The release of the fifth edition of the ADIX Technical Manual contains new features, components,

enhancements, and programming classes and items that were included in Engineering Bulletins

circulated throughout the year. Below is a list of the new items added to the 5

th

Edition ADIX

Technical Manual:

New!-

Features

! Alphanumeric Speed Dial by Name ! Voice Mail Monitor

! Call Logging

! Flexible Call Forward ! Group Monitoring

! Hunt Group Delayed Ringing ! ISDN Calling/Called Party Option ! Package/Version Displayed on Terminal

! Release Loop Operation on Analog E & M Tie Lines ! Station Based Recall, Camp-On, Forward Timer ! E-Response Help Call Feature

! Intercom Group Call Feature

! Relay Control from Single Line Telephones and Voice Mail Ports ! Automatic Relay Control

New!-

Components

! IX-MKT ! IX-HCIF ! IX-CTILINK ! IX-8SUBM-3 ! IX-8ESUBM ! IX-PMMSG

New!-

Enhancements

! Whisper Page Enhancements ! Network Enhancements ! Monitor Improvements

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- Database Programming Guide

Class 04

Class.Item Description Change Function

04.35<RLY1-32> Miscellaneous Function Port New Element Relay or sensor location 04.36 Miscellaneous Relay Timer New Element

04.37<RLY1-32> Miscellaneous Function New Element Relay Control

04.70<NUM36> Call Logging New Element Designates whether Caller ID/ANI/DNIS information is saved for All Calls or Abandoned Calls Only

04.70<NUM37> Network Switch Type New Element Designate the Network Switch Type 04.71<NUM 41> E-Response Help Call Time Out New Element Time in seconds

04.71<NUM 42> Automatic Relay Control Number New Element Relay Number 1-32 04.76<NUM 01> Automatic Relay Activation Time New Element Time of day HH:MM

04.77<NUM23> Voice Mail Packet Code New Element Voice Mail Stop Recording/Delete Message 04.79<NUM 08> E-Response Help Call LCD

Display

New Element ASCII characters.

Class 07

Class.Item <NUM> Description Range Default Note

07.06 43 SLT Relay Feature Access Number

null, 1-4 digits null Relay to control

Class 08

Class.Item <e1> <e2> Description Range Default Note 08.04 01-60 1-64 E-Response Help Call

Group Station/Zone 08.05 01-60 6 E-Response Help Call

Paging Group Setting

0-1 0 0=paging group

1=ICM Call Group

08.05 01-60 7 E-Response Group

Relay Number

0-32 0 Relay Number 1-32

Class 10

10.70 <EXTLxxx-4> Enable/Disable Group Monitoring New Element Designates whether the speaker is available when user presses [SPKR] at off-hook state 10.72<EXTLxxx- 7> Voice Mail Monitor New Element Enables extension to use the Voice Mail

Monitor Function

10.74<EXTLxxx-1> Station Hold Recall Timer New Item Designates the Hold Recall Timer for an individual station

10.74<EXTLxxx-2> Station Camp-On Recall Timer New Item Designates the Camp-On Recall Timer for an individual station

10.74<EXTLxxx-3> E-Response Help Call Extension New Item 0=Disable 1=Enable, Day Only 2=Enable, Day and Night 10.74<EXTLxxx-4> E-Response Help Call Group

Destination

New Item Group Number (1-60)

10.75<EXTLxxx-2> Station No Answer Call Forward Timer

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Class 11

11.70<TRKLxxx-4> Trunk Packet (Centralized Voice Mail)

New Element Enable/Disable Extension Information

11.70<TRKLxxx-5> Extension Information (Centralized SMDR)

New Element Enable/Disable Trunk Packet

11.70<TRKLxxx-6> ISDN Numbering Option New Element ISDN Calling/Called Party Number Coding Option

11.73<TRKLxxx-3> Hunt Group as Delayed Call destination

New Element Set Hunt Group as the delayed call destination

Class 14.01/15.01

14/15.01 <NUM175>

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I

ntroduction

Years of research and development have made the ADIX the most technologically advanced system ever designed by Iwatsu. This edition of the ADIX Technical Manual builds on the ADIX Technical Manual 4th Edition by adding new features and enhancements.

How to Use This Manual

This manual is designed to be the nexus between the technician and the ADIX. What you need to know, from installation to programming to troubleshooting is contained herein. Each of this manual’s six sections and the appendixare listed below followed by a brief description of its subject matter.

Section 1 −−−− Introduction • Overview of the ADIX Technical Manual, Fourth Edition.

Section 2 −−−− System Specifications • Listing of technical specifications.

Section 3 −−−− Features and Operations • A description of each system feature.

Section 4 −−−− Component Description • A description of each piece of system hardware.

Section 5 −−−− Installation Guide • Installation instructions and procedures.

Section 6 −−−− Database Programming Guide • A detailed description of the ADIX programming database.

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Typographical Conventions

The typographical conventions used in this manual are listed below. They will help you quickly locate and identify specific information.

Formatting: Identifies:

!

PC bullet Important programming information. # pointer bullet Step-by-step instructions.

boldface type Important instructions. Programming examples.

A reference to another section in the ADIX Technical Manual

italic type Specialized terms.

Variable information that must be dialed. A reference to a programming class/item [KEY] A specific button on the telephone.

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Technical Manual

Section 2

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Chapter 1

S

ystem Overview

The ADIX is a fully digital communications system that was designed to provide a multitude of voice and data communication features with the reliability that Iwatsu products are famous for. The system architecture of the ADIX is compliant with TAPI (Telephony Application Programming Interface) and TSAPI (Telephony Services Application Programming Interface) standards to allow for computer telephony integration (CTI).

System Architecture

The ADIX series is a stored program, distributed-control multi-microprocessor system that provides a wide variety of features and fast service. The main processor is either a high-speed 16-bit/12.5 MHz or 32-bit/25 MHz chip. Peripheral processing units (PPU) are also used for a number of features. The system supports an open architecture that is expandable to a maximum of 448 non-blocking ports.

The ADIX uses a digital control system based on time-division multiplexing and pulse-code modulation (PCM32) technology. Time-division multiplexing allows several low-speed transmission circuits to share a single high-speed channel by assigning each sub-channel exclusive use of the communications bank for a brief period or time slot. PCM32 is a technique in which an analog signal is converted to digital code. The amplitude of a voice conversation in the ADIX is sampled 8000 times per second, converted to digital code then transmitted and switched digitally. Together with the digital control system that optimizes the advantages of this switching system, the ADIX provides a universal port system that standardizes the unit interface thus simplifying system installation. Figure 2.1-1 illustrates the basic architecture of the ADIX universal port system.

Port

Interface

Modules

Highway

Additional

Power

Supplies

CPU

User

Devices or

Terminals

FIGURE 2.1-1 UNIVERSAL PORT SYSTEM

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Central Processing Unit (CPU)

The central processing unit controls all the system functions through the ADIX operating system software and communicates to the outside world through the universal ports. For example, central office lines, system extensions.

Highway Controller

The highway controller manages all the voice and data switching under control of the CPU.

Port Interface Modules

These are the port interface cards which translate information such as voice energy and electric impulses into digital signals which communicate with the CPU and highway cards. Basic interface types are illustrated in figure 2.1-2.

IX-8LGTK

IX-4EMTK

IX-4DITK

D C D C A or D C D C B

ADIX CO Line Connections

C P U P Highway

Loop Start Line Ground Start Line

E&M Tie Line

DID Line

IX-8PSUB

IX-8DSUB

IX-8SUBS-1

ADIX Station Connections

Highway Card

C P U Card

Attendant Consoles, KTs, DSS Units, Versa-Phones, Data Modules

ZT-D, ZT-S KT's

SLTs (on premises)

IX-8SUBM-1

IX-4SUBL

SLTs

(w/ message lamp)

SLTs (off premises)

IX-8CITK

Caller ID Line

FIGURE 2.1-2 BASIC CONNECTIONS

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Chapter 2

S

ystem Specifications

Modular Design

The ADIX can be expanded to a maximum of 448 ports by adding expansion modules. The ADIX-M can be expanded to a maximum of 136 ports. The ADIX-S supports a maximum of 52 ports and easily migrates to an ADIX-M.

ADIX-S System and ADIX-M System Overview

IX-CMM-1 Common Module

! 5 Universal Card Slots

! Dimensions (HxWxD): 15.5"x19"x11.5" ! Weight: 26 lbs.

IX-EXPMM Expansion Module

! 2 Maximum

! Dimensions (HxWxD): 11.5"x19"x11.5" ! Weight: 16 lbs.

IX-PWSS Power Supply

! Dimensions (HxWxD): 9.2"x2.7"x11" ! Weight: 4.3 lbs.

IX-PWSM Power Supply

ADIX-S

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Switch Parameters

Time Division Multiplexed PCM32 Mu-law Speech Compression Time Slots:

IX-CPUP/HW:...512

Stored Program

Distributed Multi-microprocessor

System Memory

Component Flash Memory RAM

IX-CPUP/HW none 4 MB

IX-CPU20 MEM-M 4MB 0 MB

IX-CPU20 MEM-L 4MB 2MB

Heat Dissipation

IX-PWSS (maximum):...130 BTU/hr

IX-PWSM (maximum): ...162 BTU/hr

Environment

Operating Temperature: ...0° to 40°C/32° to 104°F

Storage Temperature:...-10° to 50°C/14° to 122°F

Relative Humidity

(non-condensing): ...10% to 90%

Seismic Withstanding

Applied Force Sweep Cycle/Wave Applied Waves Simulated Installation 0.25g vertical

0.125g horizontal

0.5-10Hz 30 Ground level, floor mount

0.5g vertical 0.25g horizontal

0.5-5Hz 30 2nd_{to 6}th_{floor mount}

Power

Nominal Maximum

IX-PWSS Input: 86 watts 122 watts

IX-PWSM Input: 167 watts 250 watts

AC Input

AC Input Voltage Tolerance:

IX-PWSS:...108V-132V @ 120V

IX-PWSM: ...90V-135V @ 110V

Frequency Tolerance:

IX-PWSS:...54 Hz-66 Hz

IX-PWSM: ...47 Hz-63 Hz

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Ringing Generator

Frequency:...20 Hz

Amplitude: ...90 Vac

Maximum Simultaneous

Ringing (SLT): ...20

Battery Backup

ADIX-M (IX-PWSM) power supplies include a battery interface. Backup time is dependent upon battery array, system size and system usage. ADIX-S (IX-PWSS) power supplies do not include a battery interface.

FCC Registration Numbers for ADIX-S and ADIX-M

KF: ...BD6MLA-21247-KF-E MF:...BD6MLA-21244-MF-E PF: ...D6MLA-21246-PF-E

IC Registration Number

577 3326 A

Facility Interface Codes

Loop Start Trunks: ... 02LS2 Ground Start Trunks:... 02GS2 DID Trunks:... 02RV2-T E&M Tie Lines: ... TL31M/TL32M OPS Lines: ... 0L13C T1-SF: ... 04DU9-BN T1-ESF:... 04DU9-1KN ISDN BRI: ... 02IS5 ISDN PRI: ... 04DU9-1KN

Software Capacities

Outgoing Trunk Groups: ...60

Incoming Trunk Groups: ...60

Incoming Call Ringing Assignment: 16 Stations/Line, 32 Stations/Line if delayed ringing assignment is not programmed. Incoming Call Delayed Ringing Assignment: ...16 Stations/Line Doorphone Ringing Assignment:...16 Stations/Doorphones Call Pick-up Groups:...60

CO/ICM Hunt Groups: ...60

Maximum Stations per Hunt Group:...32

Paging Groups Internal: ...30

Maximum Stations per Paging Group:...64

External Paging Zones: ...30

Station Speed Dial: ...10

System Speed Dial:...900

Maximum Digits per Speed Dial Number:...32

Speed Dial Alphanumeric ID: ...10 characters

CO/Station Alphanumeric ID:...8 characters

DID Alphanumeric ID: ...16 characters

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Software Capacities (Cont.)

Forced Verified Account Codes: ...800

Park Orbits Attendant/System:...60

Station: ...1

Call Forwarding:...10 steps No Answer: ...no limit Programmable System Announcement Time: ...120 seconds (IX-CMSG) or 320 seconds (IX-CMSG-1) Flexible Numbering Plan: ...1-4 digits Station Text Messages: ...10

System Text Messages:...90

Text Message Groups:...60

Maximum Stations per Text Message Group: ...16

Circuits Per Card

Digital Station Card (IX-8PSUB):...8 Circuits Digital Station/Caller ID Trunk Card (IX-408): ...4 Caller ID Trunks and 8 Digital Station Circuits Digital Station/On-premise SLT Card (IX-044):...4 On-premise SLT and 4 Digital Station Circuits ZT-D Station Card (IX-8DSUB): ...8 circuits On-premise SLT Card (IX-8SUBS): ...8 circuits Off-premise SLT Card (IX-4SUBL): ...4 circuits MSG Lamp SLT Card (IX-8SUBM):...8 circuits Ground/Loop Start Trunk Card (IX-8LGTK): ...8 circuits Caller ID Trunk Card (IX-8CITK):...8 circuits Caller ID Trunk Module (IX-400):...4 circuits E & M Tie Line Trunk Card (IX-4EMTK): ...4 circuits DID Trunk Card (IX-4DITK): ...4 circuits T1 Trunk Card (IX-T1DTI):...1 circuit ISDN BRI Trunk Card (IX-2ICOTB) ...2 circuits ISDN PRI Trunk Card (IX-ICOTP): ...1 circuit

Attendant Console (ADIX-M Only)

Maximum Attendant Positions: ...8

Loop Keys (Incoming Lines):...8

Programmable Function Keys: ...16

Programmable DSS Keys:...30

Menu Driven Software Function Keys: ...8

Call Waiting Indications: ...12

Alphanumeric LCD:...4 rows, 40 characters

BLF Indications:...200 x 2

Telephone Requirements

Digital Telephones

Wiring:...1 pair

Total End-to-end Distance

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Single Line Telephones

Wiring w/Message Lamp: ...1 or 2 pair

Maximum Loop Resistance (Includes SLT)

On-premise SLT: ...600 ohm

Off-premise SLT: ...1,200 ohm

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ADIX-S and ADIX-M Hardware Capacities Table

SYSTEM1 _ADIX-S _ADIX-M

Power Supply IX-PWSS IX-PWSM IX-PWSM IX-PWSM

Expansion Modules 0 0 1 2

Universal Card Slots 5 5 11 17

Number of Ports2₅₂₇₂₁₃₆₂₀₀

Trunk Ports3 _{28 32 80 128}

Station Ports 32 32 80 120

Digital Station Ports 24 32 80 120

Attendant Positions 8 8 8 8

Attendant Consoles 0 8 8 8

BLF Units 0 8 8 8

DSS Units 8 8 8 8

On-premise SLTs 16 24 64 96

Off-premise SLTs 4 4 8 12

Doorphones 23 31 79 119

Busy Bypass Units4_{12 16 40 60}

Loop Start Trunks 16 32 80 128

Ground Start Trunks 16 32 80 128

E & M Tie Lines 4 16 40 64

DID Trunks 4 16 40 64

Message Cards (IX-MSGU) 3 3 6 8

IX-EDVIFCards5_{1 1 1 1}

Conference Circuits 8 8 8 8

T1 Cards3 _{1 1 3 5}

ISDN BRI Cards3_{3 3 6 9}

ISDN PRI Cards3_{1 1 3 5}

1. This table lists the maximum quantity supported for each component type. The combined total number of ports for each system is limited to the “Number of Ports” category of this table. The capacities listed are based on the total number of card slots available, software restrictions and the power consumption of each component. It is recommended to use the ADIX Power Calculator Program to determine the exact power supply required.

2. The combined number of Station, Trunk, and Miscellaneous ports may not exceed the number of ports listed in this category.

3. The total number of trunks programmed may not exceed 160 for IX-CPU16M and 200 for IX-CPU32M. Based on configuration and usage, actual numbers may be less.

4. When Busy Bypass Units are used, the total number of Digital Stations may not exceed these numbers.

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ADIX APS System Overview

IX-CML Common Module

! Dimensions (HxWxD): 12.5"x19"x11.5" ! Weight: 17 lbs. Empty; 30.4 lbs. Full Capacity ! Power Supply: IX-PWSL, IX-PWSM, IX-PWSS

IX-EXPML1 Expansion Module

! 3 Maximum (2nd, 3rd, and 5th Shelf) ! 6 Universal Card Slots

! Dimensions (HxWxD): 11.5"x19"x11.5" ! Weight: 16 lbs. Empty; 29.7 Full Capacity ! Power Supply: IX-PWSL or IX-PWSM

IX-EXPML2 Expansion Module

! 1 Maximum (4th Shelf only) ! 6 Universal Card Slots

! Dimensions (HxWxD): 11.5"x19"x11.5" ! Weight: 16 lbs. Empty; 29.7 Full Capacity ! Power Supply: IX-PWSL or IX-PWSM

IX-PWSL Power Supply

! Dimensions (HxWxD): 10.5"x2.75"x11.5" ! Weight: 5 lbs.

IX-PWSM Power Supply

IX-PWSS Power Supply

System Architecture

IX-CPUP/HW:...512

Stored Program

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System Memory

Heat Dissipation

IX-PWSS (maximum):...130 BTU/hr

IX-PWSM (maximum): ...162 BTU/hr

IX-PWSL (maximum):...243 BTU/hr

Environment

Seismic Withstanding

Applied Force Sweep Cycle/Wave Applied Waves Simulated Installation

0.5-10Hz 30 Ground level, floor mount

0.5g vertical

Power

Model Nominal Maximum

IX-PWSS Input: 86 watts 122 watts

IX-PWSM Input: 167 watts 250 watts

IX-PWSL Input: 252 watts 360 watts

AC Input

AC Input Voltage Tolerance:

IX-PWSS:...108V-132V @ 120V

IX-PWSM: ...90V-135V @ 110V

IX-PWSL: ...108V-132V @ 120V

Frequency Tolerance:

IX-PWSS:...54 Hz-66 Hz

IX-PWSM: ...47 Hz-63 Hz

IX-PWSL: ...47 Hz-63 Hz

Maximum Input Current IX-PWSS:...2.0A

IX-PWSM: ...2.0A

IX-PWSL: ...3.0A

Ringing Generator

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Battery Backup

ADIX APS (IX-PWSL) power supplies include a battery interface. Backup time is dependent upon battery array, system size and system usage. See the table below to determine which power supplies allow a Battery Backup connection:

Power Supply

IX-PWSS No connection

IX-PWSM Battery Backup Connection IX-PWSL Battery Backup Connection

FCC Registration Numbers for ADIX APS

Key Telephone Systems:...BD6MLA-21247-KF-E

Multi-Function System(Hybrid): ...BD6MLA-21244-MF-E

PBX:...BD6MLA-21246-PF-E

IC Registration Number

577 3326 A

Facility Interface Codes

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Software Capacities

Abandon Call Storage...500 call records

Account Codes:...12 digits

Call Forwarding:...10 steps

No Answer: ...no limit to steps

Call Pick-up Groups:...60

CO/Station Alphanumeric ID:...8 characters DID Alphanumeric ID: ...16 characters Doorphone Ringing Assignment:...16 stations/doorphones External Paging Zones: ...30

Flexible Numbering Plan: ...1-4 digits Forced Verified Account Codes: ...800

Incoming Call Delayed Ringing Assignment: ...16 stations/line Incoming Call Ringing Assignment: ...16 stations/line, 32 stations/line if delayed ringing assignment is not programmed. Incoming Trunk Groups: ...60

Maximum Stations per Text Message Group: ...16

Park Orbits Attendant/System: ...60

Station:...1

Programmable System Announcement Time: ...120 seconds (IX-CMSG), 320 seconds (IX-CMSG-1) Speed Dial Alphanumeric ID: ...10 characters Station Speed Dial: ...10

Station Text Messages: ...10

System Text Messages:...90

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Circuits Per Card

Caller ID Trunk Card (IX-8CITK):...8 circuits

Caller ID Trunk Module (IX-400):...4 circuits

Conference Card (IX-8CNFBOX-1):...8 circuits

DID Trunk Card (IX-4DITK): ...4 circuits

Digital Station Card (IX-16PSUB):...16 circuits

Digital Station Card (IX-8PSUB):...8 circuits

Digital Station/Caller ID Trunk Card (IX-408): ...12 circuits

Digital Station/On-premise SLT Card (IX-044):...8 circuits

E & M Tie Line Trunk Card (IX-4EMTK): ...4 circuits

Ground/Loop Start Trunk Card (IX-8LGTK): ...8 circuits

ISDN BRI Trunk Card (IX-2ICOTB) ...2 circuits

ISDN PRI Trunk Card (IX-ICOTP): ...1 circuit

MSG Lamp SLT Card (IX-8SUBM):...8 circuits

Off-premise SLT Card (IX-4SUBL): ...4 circuits

On-premise SLT Card (IX-8SUBS): ...8 circuits

T1 Trunk Card (IX-T1DTI):...1 circuit

ZT-D Station Card (IX-8DSUB): ...8 circuits

Attendant Console

Telephone Requirements

Digital Telephones

22 AWG Twisted Pair: ...1,000 ft.

1 Star Repeater:...1,500 ft.

2 Star Repeaters:...8,500 ft.

Single Line Telephones

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ADIX APS System Capacity

1

Type

Configuration IX-MEM-M IX-MEM-M IX-MEM-L IX-MEM-L IX-MEM-L

Shelf 5 IX-EXPML1

Shelf 4 IX-EXPML2 IX-EXPML2

Shelf 3 IX-EXPML1 IX-EXPML1 IX-EXPML1

Shelf 2 IX-EXPML1 IX-EXPML1 IX-EXPML1 IX-EXPML1

Shelf 1 1 IX-CML IX-CML IX-CML IX-CML IX-CML

IX-PWSL Power Supplies Required 1 2 3 4 5

Universal Card Slots 5 11 17 23 29

Number of Ports2 _{88 184 280 376 472}

Trunk Ports3_36/52_84/116_132/180_180/200_200/200

Station Ports 72 144 216 288 360

Digital Station Ports4 _{72 144 216 288 360}

Attendant Positions 8 8 8 8 8

Attendant Consoles 8 8 8 8 8

BLF Units 8 8 8 8 8

DSS Units 8 8 8 8 8

On-Premise SLTs 36 84 132 180 228

Off-Premise SLTs 4 8 12 16 20

Doorphones 71 143 215 287 359

Busy Bypass Units5₃₆₇₂₁₀₈₁₄₄₁₈₀

Loop Start Trunks 36 84 132 180 200

Caller ID Trunks 36 84 132 180 200

Ground Start Trunks 32 80 128 176 200

E & M Tie Trunks 16 40 64 88 112

DID Trunks 16 40 64 88 112

IX-MSGU Message Cards 3 7 8 8 8

IX-EDVIF Cards6 _{1 1 1 0 0}

Conference Circuits 32 32 32 32 32

T1 Cards (IX-T1DTI) 2 4 6 8 8

ISDN BRI Cards (IX-2ICOTB) 4 10 16 22 28

ISDN PRI Cards (IX-ICOTP) 2 4 6 8 8

1. This table lists the maximum quantity supported for each component type based on the type of power supply installed on the shelf. The combined total number of ports for each system is limited to the “Number of Ports” category of this table. The capacities listed are based on the total number of card slots available, software restrictions and the power consumption of each component.

The combined number of Station, Trunk, and Misc ports may not exceed the number of ports listed in this category. 2. The maximum number of station ports per shelf may not exceed 72.

3. First number indicates the maximum trunk ports when IX-T1DTI or IX-ICOTP cards are not utilized. The second number indicates the maximum number of trunk ports when IX-T1DTI and IX-ICOTP cards are utilized. Based on configuration and usage, actual numbers may be less.

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ADIX System Overview

IX-CM Common Module

! Dimensions (HxWxD): 29.5"x20"x11.5" ! ADIX

! Weight: 73 lbs.

IX-EXPM Expansion Module

! 6 Maximum

! Dimensions (HxWxD): 12"x20"x11.5" ! Weight: 35 lbs.

IX-100PWS Power Supply

! Dimensions (HxWxD): 6"x20"x11.5" ! Weight: 22 lbs.

IX-200PWS Power Supply

! Dimensions (HxWxD): 12"x20"x11.5" ! Weight: 48.5 lbs.

IX-BATBOX Battery Cabinet

! Dimensions (HxWxD): 17"x21.5"x12" ! Weight: 35 lbs.

IX-20PBOX Power Supply Cabinet

! Dimensions (HxWxD): 17"x21.5"x12" ! Weight: 33 lbs.

Switch Parameters

IX-CPUP/HW:...512

Stored Program

System Memory

Heat Dissipation

IX-100PWS (maximum): ...1330 BTU/hr

(23)

Environment

Seismic Withstanding

Applied Force Sweep Cycle/Wave Applied Waves Simulated Installation 0.25g vertical

0.5-10Hz 30 Ground level, floor mount

Power

Nominal Maximum

IX-100PWS Input: 425 watts 1300 watts

IX-200PWS: 800 watts 1700 watts

AC Input

AC Input Voltage Tolerance: ...90V-135V @ 110V

Frequency Tolerance:...47 Hz-63 Hz

Maximum Input Current

IX-100PWS: ...12A

IX-200PWS: ...16A

Ringing Generator

Amplitude: ...90 Vac

Maximum Simultaneous Ringing (SLT): ...20

Battery Backup

All power supplies include a battery interface. Backup time is dependent upon battery array, system size and system usage.

FCC Registration Numbers

KF: ...BD620Q-60444-KF-E

MF:...BD620Q-60087-MF-E

PF: ...BD6JPN-74017-PF-E

IC Registration Number

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Facility Interface Codes

Loop Start Trunks: ...02LS2

Ground Start Trunks:...02GS2

DID Trunks:...02RV2-T

E&M Tie Lines: ...TL31M/TL32M

OPS Lines: ...0L13C

T1-SF: ...04DU9-BN

T1-ESF:...04DU9-1KN

ISDN BRI: ...02IS5

ISDN PRI: ...04DU9-1KN

Software

Incoming Trunk Groups: ...60

Incoming Call Ringing Assignment: ...16 Stations/Line, 32 Stations/Line if delayed ringing assignment is not programmed.

Incoming Call Delayed Ringing Assignment: ...16 Stations/Line

Doorphone Ringing Assignment:...16 Stations/Doorphones

Call Pick-up Groups:...60

External Paging Zones: ...30

Station Speed Dial: ...10

Speed Dial Alphanumeric ID: ...10 characters

CO/Station Alphanumeric ID:...8 characters

DID Alphanumeric ID: ...16 characters

Account Codes:...12 digits

Forced Verified Account Codes: ...800

Park Orbits

Attendant/System: ...60

Station:...1

Call Forwarding:...10 steps

No Answer: ...no limit

Programmable System Announcement Time: ...120 or 450 seconds

Flexible Station Numbering Plan:...1-4 digits

Station Text Messages: ...10

System Text Messages:...90

Text Message Groups:...60

(25)

Circuits Per Card

Digital Station Card (IX-8PSUB):...8 Circuits

ZT-D Station Card (IX-8DSUB): ...8 circuits

On-premise SLT Card (IX-8SUBS): ...8 circuits

Off-premise SLT Card (IX-4SUBL): ...4 circuits

MSG Lamp SLT Card (IX-8SUBM):...8 circuits

Ground/Loop Start Trunk Card (IX-8LGTK): ...8 circuits

Caller ID Trunk Card (IX-8CITK):...8 circuits

Circuits Per Card (Cont.)

Caller ID Trunk Module (IX-400):...4 circuits

E & M Tie Line Trunk Card (IX-4EMTK): ...4 circuits

DID Trunk Card (IX-4DITK): ...4 circuits

T1 Trunk Card (IX-T1DTI):...1 circuit

ISDN BRI Trunk Card (IX-2ICOTB) ...2 circuits

ISDN PRI Trunk Card (IX-ICOTP): ...1 circuit

Attendant Console

Telephone Requirements

1 Star Repeater:...1,500 ft.

2 Star Repeaters:...8,000 ft.

Single Line Telephones

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ADIX Hardware Capacities

POWER SUPPLY1 _IX-100PWS _IX-200PWS

Expansion Modules 0 1 2 6

Universal Card Slots 12 20 28 56

Number of Ports2₉₆₁₆₀₂₂₄₄₄₈

Trunk Ports3₈₈₁₅₂₁₆₀₂₀₀

Station Ports 88 152 200 400

Digital Station Ports 88 152 200 400

Attendant Positions 8 8 8 8

Attendant Consoles 8 8 8 8

BLF Units 8 8 8 8

DSS Units 8 8 8 8

On-premise SLTs 80 144 192 392

Off-premise SLTs 40 72 104 216

Doorphones 87 151 199 399

Busy Bypass Units4₄₄₇₆₁₀₀₂₀₀

Caller ID Trunks 88 152 160 200

Loop Start Trunks 88 152 160 200

Ground Start Trunks 88 152 160 200

E & M Tie Lines 44 76 108 200

DID Trunks 44 76 108 200

Message Cards (IX-MSGU) 7 8 8 8

Misc. Cards (IX-MISC/IX-EDTCU) 2 3 4 7

Serial Cards (IX-SCIF, IX-HCIF) 3 3 3 3

IX-EDVIF Cards 1 1 1 1

Conference Circuits5 _{24 24 24 24}

T1 Cards3 _{3 5 7 9}

ISDN BRI Cards3 _{11 19 27 49}

ISDN PRI Cards3 _{3 5 7 9}

1. This table lists the maximum quantity supported for each component type. The combined total number of ports for each system is limited to the “Number of Ports” category of this table. The capacities listed are based on the total number of card slots available, software restrictions and the power consumption of each component. It is recommended to use the ADIX Power Calculator Program to determine the exact power supply required.

2. The combined number of Station, Trunk, and Miscellaneous ports may not exceed the number of ports listed in this category.

3. The total number of trunks programmed may not exceed 160 for IX-CPU16M and 200 for IX-CPU32-1. Based on configuration and usage, actual numbers may be less.

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Key Telephone Lamp Indications

Status Lamp Indication

In Use (Green) Modulation Steady (On)

CO Incoming/Call Forward 0.1 sec. on, 0.9 sec. off

On Hold (Green) 0.5 sec. on, 0.5 sec. modulated on

System Hold/Non-Privacy 0.1 sec. off, 0.3 sec. modulated on Recall, ICM Incoming, MSG 0.7 sec. off, 0.3 sec. modulated on

DND 0.5 sec. on, 0.5 sec. modulated on

Busy Steady (On)

Station Port Requirements

Model Description Ports Required

IX-ATT Attendant Console 2

IX-BLF Busy Lamp Field 1

IX-DCKT900 Digital Wireless Telephone 1 or shared with

digital telephone

IX-DSS-A 50 DSS & 20 function keys with display 1

IX-DSS-A-2 50 DSS & 20 function keys with display 1

IX-DSS-B 50 DSS keys 1

IX-8KTS 8 line keys 1

IX-8KTD 8 line keys with display 1

IX-12KTS-2 12 line keys (24 line keys with IX-ELK) 1

IX-12KTD-2 12 line keys (24 line keys with IX-ELK) 1

IX-24KTS 24 line keys 1

IX-24KTD 24 line keys with display 1

IX-VT Versa-Phone 1

IX-DMS Data Module 1

IX-DDPH Digital Doorphone 1

Time Parameters

Hold Recall Timer...0 - 255 seconds

Timed Trunk Queuing...1 - 20 minutes

Doorphone Answer Time...5 - 255 seconds

VSS Recording Time...0 - 120 seconds

Hunting Time ...0 - 255 seconds

Night Mode Start Time ...00:00 - 23:59

Auto CO Answer Start Time ...00:00 - 23:59

MISC Relay Timer...10 - 255 ms

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ADIX Signal Characteristics

CO Dial Tone

Condition: ... When making an outgoing call through Optimized Routing

Frequency: ... 352/432 Hz

Duration: ... Continuous

Repetition:... Continuous

Pattern:

ICM Dial Tone

Condition: ... When a station goes off-hook

Frequency: ... 432 Hz

Pattern:

ICM Dial Tone (2nd)

Condition: ... When a CO call is placed on a consultation hold (during transfer operation)

Duration: ... 0.2 second on/0.2 second off

Pattern:

0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s

ICM Ringback Tone

Condition: ... When the called station is tone ringing Frequency: ... 432/480 Hz

Duration: ... 1 second on/3 seconds off

Pattern:

1s 3s 1s

ICM Voice Call Tone

Condition: ... When the called station is voice called Frequency: ... 432 Hz

Duration: ... 1 second on

Repetition:... 1 burst

Pattern:

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ICM Busy Bypass Tone

Condition: ... When the called station is busy but voice calledthrough the busy bypass module

Repetition:... 2 bursts

Pattern:

0.4s 0.2s 0.4s

ICM Busy Tone

Condition: ... When the called station is busy Frequency: ... 480/624 Hz

Pattern:

0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s

ICM Busy Ringback Tone

Condition: ... When station busy override occurs

Frequency: ... 432/480 Hz

Pattern:

0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s

ICM Absence Tone

Condition: ... When the called station has left an absence message

Pattern:

0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s 0.5s

ICM DND Tone

Condition: ... When the called station is in the "DND" mode

Repetition:... 5 bursts, intermittent with 1.1 seconds of silence

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ICM Warning Tone

Condition: ... When a non-existing station number is dialed

Frequency: ... 480/624 Hz

Repetition:... 5 bursts, intermittent with 1.1 seconds of silence

Pattern:

0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s

Confirmation Tone

Condition: ... When feature access is acknowledged

Repetition:... 3 bursts

Pattern:

0.2s 0.2s 0.2s 0.2s 0.2s

ICM Howler Tone

Condition: ... When the receiver remains off-hook over a preprogrammed time without completion of call processing

Pattern:

CO Incoming Call

Condition: ... When an Incoming CO call rings

Pattern:

1s 3s 1s

CO Incoming Call (Caller ID/ANI/DNIS Trunk)

Condition: ... When an incoming CO call from a caller ID/ANI/DNIS trunk is received

Duration: ... 1 second on/3 seconds off (with caller ID/ANI/DNIS data on LCD)

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CO Camp-On Call

Condition: ... When another station camps on a CO line call

Pattern:

1s 3s 1s

CO Callback

Condition: ... When a queue for a CO line access calls back

Pattern:

1s 3s 1s

CO Consultation Hold Recall

Condition: ... When a consultation hold (by hook-flash) times out

Repetition:... 3 rings with 3 seconds of silence

Pattern:

0.2s 0.2s 0.2s 0.2s 0.2s 3s

CO Camp-On Recall/Call Coverage Button

Condition: ... When a consultation hold of a CO call times out. When a call coverage button rings

Pattern:

0.2s 0.2s 0.2s 0.2s 0.2s 3s

ICM Station-to-Station Call

Condition: ... When a station calls another station

Pattern:

0.4s 0.2s 0.4s 3s

ICM Camp-On Call

Condition: ... When an ICM call is camped on

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ICM Callback

Condition: ... When a queued ICM call rings back

Pattern:

(33)

Chapter 3

S

oftware Release & Hardware

Introduction History

July 1989 Version 1.0 Introduction October 1994 ADIX-M Introduced

February 1990 Version 3.0 Released CPU16M and EDVIF Cards Introduced

Multiple Trunk Group Access January 1995 Version 4.50/5.50 Released

Connect Key on KT Enhanced for new NANP compatibility

Headset Connection - KT DID & DISA Ringing to UCD Group

Remote CO FWD - External Control Attendant Paging Override Restriction

Remote CO Forwarding - Activation Attendant Release Key

Incoming CO Access Restriction Busy Camp-On from SLT

Flexible Outgoing Call Restriction Simplified DISA Short-Cut Operation

Busy Override Station Programming Two-Way DID on T1 trunks

Hotel/Motel Indication Control January 1995 ACD Version 2.10 Released

UCD Interval/Disconnect Timer Help Call

Programmable ATT Recall Destination Emergency Recording/Help

DIL Ringing Stations (up to 32) ACD Supervisors

Auto Outgoing CO - Station SPD 99 Dual-Group Log In

Call Pickup, Type of Calls Programming ACD/PBX Trunk-to-Trunk Conference

SMDR Min. Call Duration Unit min./sec. Call Sequence Key

June 1990 Version 4.0 Released Forced Qualification Code

Voice Mail Integration Speed Dial Forward from Call Sequence

Call Coverage Table

Fixed Call Forwarding November 1995 Version 4.61/5.61 Released

UCD Caller ID

True Attendant Position Automatic Number Identification (ANI)

Call Forward - Busy/No Answer Dialed Number Identification Service

IX-CPUL-1, IX-EMEM-1 introduced (DNIS)

April 1991 IX-CPU32, IX-ROMP32 Introduced November 1995 ACD Version 2.21 Released

October 1991 Version 4.2 Released Caller ID

T1 Interface Automatic Number Identification (ANI)

Forced Verified Account Code Dialed Number Identification Service

DID/DNIS Alphanumeric ID (DNIS)

UCD Enhancements June 1996 Version 4.62/5.62 Released

Transfer ability to UCD group Enhanced Caller ID, ANI, DNIS Name

Different 1st/2nd Msg. per UCD Group and Number Display

Voice Mail Integration Enhancements Private and Out-of-Area Routing for

Call-Out Function Caller ID Calls

Packet Table Expansion DID Number External Call Forward

No Double Packet Multiple Ringing Stations for DID, ANI,

AA/VM Combination Mode DNIS, and Caller ID

ZT-D X-Telephone Compatibility IX-PMSLINK Property Management

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Expansion of Network Tables SLT Termination Signal (disconnect) UCD Enhancement (time parameter)

December 1996 Version 4.71/5.71 Released June 1999 Controller Card Modification

Abandoned Call Storage September 1999 IX-HCIF and IX-CTILINK introduced

Voice Mail Integration Enhancements November 1999 ADIX Version 6.20

Improved VM/AA Packet Descriptions Alphanumeric Speed Dial by Name

Text Messaging Voice Mail Monitor

Eight Personal Ringing Tones Call Logging

Flexible Key Assignment for Flexible Call Forward

IX-DCKT900 Group Monitoring

ISDN BRI Interface Hunt Group Delayed Ringing

ISDN PRI Interface ISDN Calling/Called Party Number

Call Recording Coding Option

January 1997 ADIX-S Introduced ISDN Trunk Feature Enhancement

June 1997 4.75/5.73/ACD 2.31 Released Monitor Improvements

Caller ID, ANI, DNIS Name and Number Package/Version Display on

Display Enhancements Programming Terminal

(5.73/ ACD 2.31 only) Release Loop Operation on Analog

ISDN PRI Support (IX-ICOTP) E&M Tie Lines

April 1998 Omega-Voice VMI Card Introduced Station Based Recall, Camp-On

May 1998 IX-CPUP/HW with IX-CPU20/MEM-X Forward Timer

Introduced Whisper Page Enhancements

May 1998 ADIX Version 6.00/ ACD Version 6.00 December 1999 Iwatsu Utility CD Released

Released March 2000 ADIX Software Version 6.30

Enhanced Networking E-Response Help Call Feature

Enhanced ISDN PRI Line Feature Intercom Group Call Feature

Whisper Page Relay Control from SLT and VM Ports

Transfer to Guest Mailbox Automatic Relay Control

One Touch Optimized Key IX-MKT Key Assignment

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Technical Manual

Section 3

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Chapter 1

S

ystem -Wide Features

911 Support

At default, ADIX is programmed to automatically contact your local Public Safety Answering Point (PSAP) when 911 is dialed. In addition, ADIX is one of the only ysytem that supports Enhanced 911 Service. Enhanced 911 Service ensures that when 911 is dialed from a system extension, information that allows the PSAP to identify the caller’s location in a building is sent to the PSAP along with the call. Check with your system installer or Authorized Iwatsu Distributor to make sure your system is programmed for Enhanced 911 Service.

Operation

1. From an outside or inside line:

1. Go off-hook. 2. Dial 911

You will be connected to your local Public Safety Answering Point (PSAP).

Abandon Call Storage

When a call on a Caller ID (IX-8CITK) or ANI (IX-T1DTI) line is disconnected before being answered, during transfer, or while on hold, system memory may retain caller information. This information includes the caller’s telephone number and name, date and time of the call, trunk number, and

destination station. This information can be output as a system event code or to SMDR. A maximum of 500 abandoned call records may be stored in memory.

The following types of incoming calls on Caller ID or ANI lines are considered abandoned calls:

! Caller hangs up or is disconnected before the call is answered.

! Caller hangs up or is disconnected while on hold or during hold recall. ! Caller hangs up or is disconnected during camp-on transfer or camp-on recall.

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Keys Used for Abandoned Call Storage

Three keys, [USATn], [USAT], and [USAS], have been added to provide access for the abandoned call information that has been saved in the system memory. The [USATn], [USAT], and [USAS] keys are programmed in Class 14.01 or 15.01 to the desired key pattern. Use Class 10.12 to assign a key pattern to a specific station. The function of each new key is explained below:

Abandoned Call System Key [USAT].

The [USAT] key (Class 14.01/15.01 d1=166) may be used to check abandoned calls on any trunk group in the system. This key allows the user to select a specific trunk group to check for abandoned call records (the trunk group is based on Class 11.39). This key does not provide a lamp indication.

Abandoned Call Trunk Group Key

[USATn].

The [USATn] key (Class 14.01/15.01 d1=167, d2=trunk group number 01-60 programmed in Class 11.39) is used to check abandoned calls received on a specific trunk group This key lights solid red to indicate abandoned calls were received on the associated trunk group.

Abandoned Call Station Key

[USAS].

The [USAS] key (Class 14.01/15.01 d1=168) is used to check abandoned calls received at an individual station. This key lights solid red to indicate information about a Caller ID/ANI call that was abandoned while ringing at a specific station or group of stations has been saved in system memory. The tables below list the relationship between the type of abandoned call and the stations at which the [USAS] key lamp will light.

Incoming Call Abandoned During Ringing

Type of Call Status When Disconnected Station(s) Receiving

Indication on [USAS] Key Lamp

Individual Station Call Station is ringing Ringing station

Incoming Call to a Hunt Group Ringing following hunting sequence programmed for the group

Station ringing when the call was abandoned

Caller ID/ANI call with Multiple Stations Ringing

Ringing at multiple stations All ringing stations

Recall Station is ringing with recall Station receiving recall

Attendant Intercept Attendant station(s) ringing Attendant station with lowest logical

port number

Call Abandoned After Answer by the System or a Station

Type of Call Status When Disconnected Station(s) Receiving

Indication on [USAS] Key Lamp

UCD Station Ringing Ringing station

Auto Attendant or Voice Mail Transfer to a Hunt Group

Ringing following hunting sequence programmed for group

Station ringing when the call was abandoned

Auto Attendant or Voice Mail Transfer (Camp-On)

Camped-on station is ringing Station ringing when the call was abandoned

Forwarding, Camp-on or Recall of a Call in Progress

Ringing at a station Station ringing when the call was

abandoned

Call in Progress on Hold Call on hold Station at which the call was placed on

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Displaying Abandoned Call Information

When the [USATn], [USAT], or [USAS] key is pressed, the following information about the call is displayed on the station LCD:

FIGURE 3.1-1 ABANDONED CALL LCD DISPLAY

Station users can view the next saved abandoned call information by pressing [#] and the previous abandoned call record by pressing [∗].

Returning a Call Using the Stored Abandon Call Information

When a station user is displaying an abandoned call record, an outgoing call to the displayed number may be automatically initiated by pressing [FLT], [FLTn], or [COLn]. If optimized routing is programmed, a callout to the abandoned number can also be made by pressing the [USAT], [USATn], or [USAS] key a second time. Before initiating an outgoing call, up to four digits may be added to the abandoned call number. These additional digits, however, do not appear on the display during input, but do appear during call origination.

Note: In certain areas, local calls are received with ten Caller ID digits that include the area code. If the telephone company does not support local calls dialed with an area code, optimized routing must be used and correctly programmed to automatically remove the three-digit area code from the outgoing number.

Deleting Abandon Call Information

Abandoned call information can be deleted from memory either manually or automatically by the system.

Manual Deletion: Stations that have been assigned a [UAD] key can delete abandoned call information saved in system memory, one call at a time. When an abandoned call message is displayed, pressing the [UAD] key deletes the record from system memory. If an abandoned call record is accessible at more than one station via either the [USAS], [USATn] or [USAT] key, deleting the record from one station in effect deletes the same record at all stations.

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Automatic Deletion: Class 04.71, Element 40 determines the length of time, between 1 and 30 days, that abandoned call information will be retained in memory. The system automatically deletes the affected abandoned call information at 12:00 AM on the day following the retention period programmed. For example, if Class 04.71, Element 40 is programmed to retain abandoned call information for 10 days, messages will be deleted at 12:00 AM on the 11th day. By default, abandoned call information is deleted at 12:00 a.m. of the day following reception.

The ADIX has the capacity to store information on 500 abandoned calls at one time. When the number of abandoned calls in memory exceeds 500, information is deleted on a first in, first out basis.

SMDR Printout of Abandon Call Information

Abandoned call information can be sent to the SMDR port of the ADIX system. All call records for abandoned calls are indicated with “ABDN” in the note column of the printout. The system must be programmed (Class 04.52) to output incoming calls on SMDR in order to print abandoned call information.

Operation:

#

To view abandoned call information:

For station: At ICM dial tone press the [USAS] key once to display information about the first abandoned call that occurred at your station. Press [#] to scroll forward and [∗] to scroll backward in sequence.

For trunk group: At ICM dial tone press the [USATn] key once or the [USAT] key + trunk group

number to display information about the first abandoned call that occurred on a specific trunk

group. Press [#] to scroll forward and [∗] to scroll backward in sequence.

#

To return a call by automatically dialing the abandoned call Caller ID number:

With an abandoned call record displayed, Do one of the following:

For station: Press the [FLT], [OPT], or [COL], or press the [USAS] key a second time.

For trunk group: Press the [FLT], [OPT], or [COL], or press the [USAT] + trunk group number or [USATn] key a second time.

To cancel: Press [UAD] to cancel the outgoing call.

#

To add digits to the displayed number before calling out:

With an abandoned call record displayed,

1. Dial the additional digits to be added to the outgoing number. Note: The added digits do not appear on the display when entered.

2. Do one of the following:

For station: Press the [FLT] or [COL], or press the [USAS] key a second time.

For trunk group: Press the [FLT] or [COL], or press the [USAT] + trunk group number or [USATn] key a second time.

To cancel: Press [UAD] to cancel the outgoing call.

#

To delete abandoned call information for an individual call record:

With an abandoned call record displayed, press the [UAD] key.

#

To delete all abandoned call records from system memory (Attendant Only).

(40)

Conditions:

1. Information on up to 500 calls may be stored in memory. When the number of abandoned calls exceeds 500, each new abandoned call will overwrite the abandoned call that has been saved in memory for the longest time.

2. Incoming trunk groups are programmed in Class 11.39. In order for a [USATn] key to function properly, the desired incoming trunks must belong to the specified incoming group of the key.

3. Class 04.71, Element 40 is used to determine the maximum retention period between 1 and 30 days that abandoned call information will be stored in memory. Abandoned call records scheduled for deletion are purged from memory at 12:00 AM of the day following the programmed duration.

4. Abandoned call information will remain on the station LCD for 20 seconds.

5. An outgoing call to the displayed dial destination may be made while the abandoned call

information is being displayed. Up to four digits may be added to the number stored in memory but will not be displayed during input.

6. Abandoned call information output to SMDR includes the incoming trunk number, ringing or affected extension number, time call was received, duration of the call, Caller ID/ANI number and Caller ID Name. The Note column will indicate “ABDN.”

Database Programming:

01.03 Port Definition; 01.04 Port Configuration; 04.71 Element 40 Abandoned Call Information Retention Period; 11.39 Incoming CO Group; 14.01 Key Assignment; 15.01 Attendant Key Assignment.

Hardware Required:

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Alphanumeric Speed Dial By Name

The Alphanumeric Speed Dial By Name feature allows users to access the speed dial list alphabetically. When a user wants to place a CO outgoing call with the Speed Dial feature, the desired Speed Dial destination can be searched by name alphanumerically.

When a user accesses the Alphanumeric Speed Dial Feature, the system displays the first name in the System Speed Dial or user’s Station Speed Dial. The user can then scroll forward or backward through the Speed Dial list or enter specific characters or numbers using the keypad. As more characters are entered, the system narrows, or focuses the search. When the desired name is found, the number can then be dialed.

Operation:

2. To Access the Alphanumeric Speed Dial By Name Feature

1. Press [SPEED].

2. Press [SPEED].

3. To search for a registered name, press the dial pad until the desired characters are displayed.

4. To focus your search, enter a character, press [HOLD/DND], and then enter another character. 5. To scroll through the registered names, press FORWARD [#] or BACKWARD [*].

6. When the desired name is found, press [SPEED] to dial the number.

Conditions:

1. The Alphanumeric Speed Dial By Name feature allows users to access the speed dial list alphabetically. An outgoing call can then be made with searched Speed Dial number.

2. This feature is applied to both System Speed Dial and Station Speed Dial.

3. The system searches through the registered names in alphabetical order.

4. A registered name (up to 10 characters) can be searched, and the corresponding Speed Dial Code and telephone number are displayed.

5. Search is carried out in the order of characters (A, a, B, b, C, c, …, Z, z), numbers (0, 1, 2, …, 9), and symbols, (SP, !, “, #, …,~).

6. An extension set to System Speed Dial Disabled (Class 10.24) cannot use this feature for dialing out, although the station can use this feature for Station Speed Dial.

7. When a dial digit interval timeout takes place (based on settings in Class 11.06 and Class 11.13) during search, a warning tone is sent and the feature will timeout.

Database Programming:

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Answering Machine Emulation (Voice Mail Monitor)

The Answering Machine Emulation feature allows a user to hear a caller leaving a message. The user can then pick-up the call if desired. The Answering Machine Emulation feature is useful for screening your calls just like a home answering machine.

When a station is set for call forward to voice mail, notification is sent to the station when a call is forwarded to voice mail. The station user may then choose to monitor the voice mail message as it is being recorded. During voice mail message monitoring, the station user may initiate a conversation with the calling party by pressing a [VML Monitor] key. The station user may turn this feature on or off and set the mode from the key telephone.

In order to use this feature at a system extension, the extension must be enabled in

Class 10.72 <EXTLxxx-07> and assigned a [VML Monitor] key in Class 14.01/15.01 (key data=175).

When a call is forwarded to voice mail, the forwarding station, if idle, will hear monitor start tone for 200 milliseconds. The Answering Machine Emulation feature will not operate if the called extension is off-hook or on another call. Monitoring will begin only if the station user presses the [VML Monitor] key. Once monitoring is initiated, the [VML Monitor] key red LED will begin to flash. When

monitoring starts, the [VML Monitor] key LED indication will change from blinking red to solid green. While in the monitor state, the user has three options:

Continue monitoring until the caller hangs up and the disconnect packet is received (Class 04.77 <NUM22>).

Go on-hook to end the monitor.

Press the [VML Monitor] key to initiate a conversation with the calling party.

If the user chooses to terminate the voice mail monitoring without initiating a conversation, the [VML Monitor] key will revert back to a blinking red LED. If the user chooses to initiate a conversation with the caller, the [VML Monitor] key will revert to inactive and the voice mail message will be automatically deleted.

Operation:

3. To Set or Change the Voice Mail Monitor Mode

1. While your station is idle, press [SPKR]

2. Press [FEAT]

3. Press the Voice Mail Monitor key [VML Monitor]

4. Press 1 to deactivate (if previously activated) Press 2 to set the mode as Manual

Press 3 to set the mode as Automatic

4. To initiate Voice Mail Monitoring

1. After the call is answered by voice mail at an idle station

2. You will hear a Monitor Alert Tone

3. The Voice Mail Monitor key [VML Monitor] red LED will begin to flash

4. If set to manual, press the Voice Mail Monitor key [VML Monitor]

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5. When the Voice Mail Monitor key [VML Monitor] green LED lights, you will hear the caller’s message as it is recorded.

5. To cancel Voice Mail Monitoring

1. Hang up or press [SPKR]

2. The Voice Mail Monitor key [VML Monitor] red LED will begin to flash

3. The voice mail message will be saved.

6. To begin a conversation with the caller during monitor

1. While listening to the caller record a message

2. Press the Voice Mail Monitor key [VML Monitor]

3. The Voice Mail Monitor key [VML Monitor] green LED will turn off

4. Begin speaking with the caller.

5. The voice mail message will be automatically deleted.

Conditions

1. Packet 23, (Class 04.77<NUM23>), d1 must be programmed as “2222”.

2. To monitor a call with this feature, the station must be enabled for Call Monitor in Class

10.72<EXTLxxx-07>.

3. In order take a call being monitored with this feature, the station must be enabled for Barge-In in Class 10.40.

Note: Enabling a station for Barge-In allows the user to barge into other stations’ calls.

This could potentially lead to phone abuse. The solution is to make certain stations protected in

Class 10.44. If a station is protected, it cannot be overridden by stations programmed as barge-in

stations. Protected stations deny barge-in and monitoring from occurring.

4. The station must be idle to monitor a call.

5. Monitoring will begin only if the station user presses the [VML Monitor] key if manual monitoring is engaged. Calls will be monitored automatically if automatic monitoring is engaged.

6. If multiple forwards occur, the originating station receives notification when record to voice mail starts.

7. Audible indication of Voice Mail recording is only provided to an idle station.

8. A station may begin to monitor a call being recorded to voice mail at any time by pressing the [VML Monitor] key with a flashing red LED.

9. This feature operates for one call at a time. If a second call is forwarded to voice mail while the Answering Machine Emulation feature is active, the second call is ignored.

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Automatic Answer

An outside line can be programmed for automatic answer using the system database. A line can be programmed for automatic answer on all calls, or only when an [Automatic Answer] key at an attendant position is pressed. When a line is in the automatic answer mode, the caller will hear a recorded message. This feature is only available in systems equipped with an IX-MSGU card. If an IX-CMSG or IX-CMSG-1 daughterboard is mounted on the IX-MSGU card, customized messages can be recorded. If an IX-CMSG or IX-CMSG-1 daughterboard is not installed prerecorded system messages must be used. Lines subject to automatic answer are defined in Class 11.24. Automatic answer mode can be started automatically at a specific time of day as programmed in Class 04.32, or manually by pressing an [Automatic Answer] key at an attendant position. The programming in Class 04.33 determines the days on which automatic answer message 1 and automatic answer message 2 are played to callers. The ADIX is programmable to play automatic answer message 2 on as many as four days.

Operation:

#

To manually switch to automatic answer mode from an attendant position:

At ICM dial tone press [Automatic Answer] once to display, and multiple times to toggle between VOICE MESSAGE 1, VOICE MESSAGE 2, and OFF.

Conditions:

1. System must be equipped with an IX-MSGU card.

2. If custom messages are required, an IX-CMSG or IX-CMSG-1 daughterboard must be mounted on the IX-MSGU.

3. An [Message Record] key is required to record automatic CO answer messages.

4. If the system is equipped with an IX-CMSG-1 card the IX-MSGU card must have a 1.5 processor.

5. If the system is equipped with an IX-CMSG-1 card 450 seconds of recording time is available.

6. If the system is equipped with an IX-CMSG card 120 seconds of recording time is available.

Database Programming:

03.01 Time of Day; 04.14 Automatic CO Answer; 04.20 VSS Recording Time; 04.33 Automatic CO Answer Day; 11.24 Automatic Answer Line; 11.45 Auto Answer Message 1; 11.46 Auto Answer Message 2; 15.01 Attendant Key Assignment.