September 19, 2012
Dear Media Representative:
It is my pleasure to provide this introductory PRESS KIT reviewing the benefits of optimizing store
operations. Managing any retail operation requires process and understanding of business metrics.
That is exactly what LOC Software’s Store Management Suite (SMS) is designed to do.
SMS provides retailers the tools necessary to streamline processes, automate activities, and maximize
profitability throughout all aspects of a retail enterprise. This includes single store operators and
multi-store chains. Our system helps retailers manage things like inventory, pricing, replenishment, marketing
to the consumers, even how to better compete with the large chains. Implementing technology is a
core strategy for national retailers of all sorts, making it even more critical for independent operators to
leverage the benefits. Our system is designed to remove the guess work out of retail operations,
allowing retailers to focus on what really counts, the customer.
We encourage you to drop by our booth, #306, in Halls E-G. We would enjoy meeting you and
answering any questions you have. Our tag line is “it’s time you put technology to work,” so in keeping
with that theme, schedule us in your e-calendar today.
Sincerely
Jamie Gray
is a complete set of applications for
independent natural product stores
& cooperatives, from single to
multi-store chain environments
THE SUITE
For over 20 years, LOC Software has delivered
solu-tions designed to integrate retail operasolu-tions from
the point of transaction to the ledger. Thousands
of store owners use Store Management Suite
(SMS) to serve customers, analyze data, and
man-age daily business in an efficient manner.
Utilizing latest technology standards, SMS is an
open solution that protects your investment today
and prepares your business for the future.
THE TECHNOLOGY
The foundation of SMS is rooted in solid, proven
industry standards designed to offer the protection
you require and the flexibility you demand. Our
system is a client to Microsoft’s SQL database
en-gine. This architecture ensures undeniable
reliabil-ity, a robust feature set, and speed. Our concept
of a toolbox allows the system to be personalized
without changing the source code. Customization
has never been easier, nor more stable. Now you
too can have a solid store management system
de-signed around your unique needs
.
EVERYTHING IS INCLUDED
Whether you are looking for advanced
promo-tional capabilities, or tighter integration with your
multiple suppliers, SMS is the complete system
for you. Our suite provides a cost effective,
up-gradeable solution capable of growing as your
needs change.
Natural product retailers no longer need multiple
systems to meet their many business needs. SMS
is tailored to you, in one seamless interface that is
fast and flexible, safe and easy to use.
From powerful merchandising & inventory control,
fully integrated loyalty, multi-store management,
and much more, SMS provides the tools.
It’s time you put technology to work for you. Buy,
manage, and sell better. Save time. Save money.
Grow your business.
NATURAL PRODUCTS
An Integrated Solution for Retailers www.locsoftware.com
NATURAL PRODUCTS
An Integrated Solution for Retailers www.locsoftware.com
SMS FOR NATURAL RETAILERS OFFERS
• Point of Sale: Process transactions quickly & efficiently
through a customizable touch screen interface
• Secure: Fully PCI compliant, certified with both PCI DSS
& Visa PABP
• Back Office Management: Full-featured item
main-tenance including movement analysis & ability to track
profitability by category
• Inventory Control: Reliable inventory control system providing receiving & cost of goods management
• Merchandising & Promotions Management:
Unparal-leled sale & promotional options offering virtually unlim-ited combinations
• Membership Management: Create, track, maintain
member profiles & history from the POS, back office, or
secure web
• Loyalty: Maintain customer profiles via integrated
frequent shopper, manage gift cards, deliver electronic coupons during or after the transaction
• Integrated Payments: Direct interfaces with First Data,
Mercury Payment, WorldPay, with no middleware • Living Naturally Interfaces: Built-in interfaces to both
ScanGenius & LoyaltyGenius
• Digital Signage: Create customizable point-of-purchase marketing messages
• Integrated Sign & Label Printing: Print signs & labels individually or in bulk directly from item maintenance
OPTIONAL MODULES
• Purchasing & Receiving Management: Electronically order, receive & update inventory
• Labor Management: Full-featured time management
module
• Mobile POS & Inventory Management: Perfect for queue busting, inventory management & price changes • Kiosk & Price Checker: Verify price, customer points,
balance & promotions
• Physical Security: Review transactions live or recorded
from the back office
• Renting Feature: Rent DVD’s, tools, cleaning machines
• Centralized Reporting & Price Updates: Create efficien -cies through centralized summaries, reporting, & price book management
Talking with…
Stephan Mercier,
Founder and President, Loc Software
Q: What differentiates your product from other software systems on the market?
Mercier: Our goal is to deliver a product that provides retailers all the data they need to profitably operate their store, anytime, anywhere. Our Store Management Suite is one of the only products that is an all-in-one solution that does that. Everything is in the same package—POS, merchandising and inventory control, loyalty programs, back office, warehouse and more. All those functions grew organically from one data base system. That means the data is shared seamlessly between modules, so stores don’t need two systems; it is simpler and more efficient. And our POS solution is completely hardware independent— it works with any hardware and supports all industry peripherals. Retailers aren’t locked into any hardware vendor.
Q: Why is a system like SMS so important for retailers today?
Mercier: These segments of the retail industry are operating in a high-volume, low-margin environment so efficiency is critical to success. Streamlining and automating operations as much as possible
is key. It is also typically a high-risk, high-security environment where loss is a big concern. Owners have to keep an eye on pricing, on P&L, and they need to be able to get results as soon as possible. Our system looks at that data and warns
owners if there are any anomalies—that is an important part of the system. It gives them information that enables them to correct errors and distribute pricing changes quickly and reliably. And it helps reduce errors that can occur with manual input. It really benefits the stores—it is a case where technology improves the daily life of the store owner.
Q: What are some specific features of SMS that are particularly helpful to retailers?
Mercier: Integration to the fuel pump is important because data goes right from the fuel pump to the POS. That means stores can cross-market their groceries with the fuel. For example, the retailer can send an offer to the customer at the pump to get them to walk into the store. That has become very popular because of the price of fuel.
Customer loyalty is another. Our f lexible system has a demographics tool that gives retailers the ability to create their own recipe for success. Promotions can be based off virtually any field that the system tracks, including total or cumulative sales, item or department or sub-department sales, points or shopper level. This feature actually grew from field requests.
Mobility is another critical and popular core piece of the system. It enables retailers to utilize mobile technology like smart phones and computers, which delivers operational efficiencies and can increase customer service. Receiving and inventory processes can be optimized with direct database connection via Wi-Fi. Changing prices is faster and updates happen simultaneously with a mobile computer and printer. And finally, the ability for multi-store owners to centralize information from each location is important. Our system has the ability to fully synchronize systems between each store and the head office. From the retailer’s perspective, that gives good control over all their stores—they can analyze pricing and promotions and see how those things have impacted each individual store.
Supplier perSpective
Q
&
A
For over 20 years, LOC Software has delivered solutions designed to
fully integrate retail operations from the point of transaction to the
accounting ledger. The company’s Store Management Suite (SMS) is a
complete set of applications for independent retailers, from single to
multi-store chain environments, with a concentration in supermarkets,
convenience stores and pharmacies. Founder and President Stephan Mercier explains how the
features LOC’s SMS offers can help retailers manage their businesses more efficiently.
Profit is the wholesome product of any store operation. Preserving heartiness requires the right balance and formula. Boost your profitability with the best technology has to offer. Reduce costs with automated purchasing. Identify shrink via inventory controls and reporting tools. Increase sales with advanced merchandising and promotions.
A
LWAYS
N
ATURAL
It’s time you put technology to work. Buy, manage, and sell better. Save time. Save money. Grow your business.
Schedule your checkup today. (514) 316-3452 [email protected]
