Top New Features in
Microsoft Lync
Connecting people in new ways, anytime, anywhere
Ease deployment through interoperability and extensibility Reduces cost through converged communications
Redesigned Client – Lync 2010
Key Features
• Contact Cards
• Unified Contact Store • Activity Feeds • Fast Search • Skill Search • Frequent Contacts • Conversation View • Social Connector • Location Features
• Office & SharePoint Integration
Unified Conferencing
Key Features
• Single client • Join reliability
• PSTN conferencing features • Rich collaboration experience
• Panoramic HD video
• Reach client
• Infrastructure consolidation
Enhanced audio, video and web conferencing experience for simple collaboration
Enterprise Voice – Client Improvements
Key Features
• Enhanced phone experience • Voicemail access
• Private line • Call delegation
• Call quality notification • Call park
• Device transfer
Enterprise Voice – Server Improvements
Key Features
• Survivable branch appliance • Data center resiliency
• Call admission control • Announcement service • Media bypass
• E-911 for North America • Malicious call tracing
• Response group improvements
Enterprise Voice - PBX Deployment & Interop Scenarios
Lync Server 2010 offers customers multiple options to experience voice •Replace the PBX with a complete UC solution, like Sprint, Colombian National Police & Lionbridge
•CS “14” meets enterprise telephony requirements.
•Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase
Replace
•Enhance the PBX with Full UC
•PBX phone left in place for transition, often with Simultaneous ringing used to have both Communicator and PBX phone ring.
•Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with feature loss including Mobile access.
Enhance
•Add conferencing, presence & IM to the PBX, like Intel
•Audio, video, and web conferencing using Lync or audio and web conferencing using their existing PBX phone. New “Join From” feature rings the user’s PBX phone automatically.
•Gives organization the option to easily enable the voice capability in the future, but does not provide full UC capabilities such as mobile voice.
Rich Tool Set Across Manageability Life Cycle
DatasheetsProduct overview
CS “14” Planning tool Planning Guides
Central Management Store Topology Builder*
Setup (Local)*
Migration tools (PowerShell)* Lync Server Control Panel*
PowerShell* Role Based Access Control Server Draining
SCOM 2007 R2 pack+ Monitoring Server+
Synthetic Transactions*
* new in Lync Server 2010
Manageability - Deployment
Key Features
• Standard and Enterprise Editions • Reduced # of server roles
• Server colocation enhancements • Central Management Store
• Planning Tool + Topology Builder • DNS Load Balancing
Manageability - Administration
Key Features
• Lync Server Control Panel • PowerShell
• Role Based Access Control • Server Draining
• Virtualization Support
• Enhanced monitoring & archiving
Devices Partner Ecosystem
Provide customers a wide range of price points and end point form factors that meet their communication needs anywhere, whether at home, in the
office or on the road.
•
Larger device partner ecosystem
•
Optimized for Lync 2010
•
Wide range of devices for multiple
needs
•
Expanded IP Phone portfolio
• Information Workers
• Common Area
•
Key voice RFP features support
$ High Mid Polycom CX700 IW desk (Low) IW desk (High)
Common Area Conference Room
Polycom CX500 Aastra 6721 iP
Polycom CX600 Aastra 6725 iP
Polycom CX3000
Lync Server 2010 IP Phone Portfolio
Devices – IP Phones
Key Features
• Multi language support • Contact Card • Search • Call Transfer • Calendar Integration • Meeting Join • Device management • Improved monitoring • Improved troubleshooting
Lync Server Interoperability
Investments & Partnerships
Open Interoperability Program
Direct SIP: Gateways and IP PBXs
Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services
Open Interoperability Program
SIP Trunking Services
Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services
Extensibility – Lync 2010 Managed API (client)
Key Features
• Fully managed .NET API
• Integrate Lync experience with LoB apps • Enrich conversations with context
• Extend Lync capabilities
• Customize the Lync client UI
• Drag and Drop feature integration • Supports WPF and Silverlight
Extensibility – UCMA 3.0 (server)
Key Features
• .NET 3.5 SP1 based multi-layered managed API • Communicate more effectively with context
• Reduce human latency • Enable Anywhere Access
• Zero royalty redistribution licensing model • Trusted conferencing user model
• Support supervisor scenarios
• Back to Back User Agent support • Web click to call/chat
Next Steps
• Download Lync Server 2010
• Learn more about Lync at www.microsoft.com/lync • Go deeper on Lync in the Microsoft TechNet library • Get Trained Lync Partner
• Purchase Standard Server, Enterprise Server and Licenses from Techsoup
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