Checking Application Status Online
In this session we will discuss:
• Signing up for BlueAccess.
• Logging on to the Individual Application Status Pages.
• Viewing application status.
• Viewing attachments.
Sign up for BlueAccess
Before using BlueAccess, you must complete the
registration process. First log on to
www.bcbst.com and click on the Register Now link. Before using BlueAccess,
you must complete the registration process. First log on to
BlueAccess Initial Registration Page
Click on Register as a Broker
BlueAccess Registration – Step 1
Please enter your Tax ID and Email Address.
The tax id can either be the agency’s tax id or the
broker’s SSN.
The email address needs to be an address you can
readily access for authentication purposes.
Please enter your Tax ID and Email Address. The tax id can either be the
agency’s tax id or the broker’s SSN.
The email address needs to be an address you can
BlueAccess Registration – Step 2
This screen confirms the information entered from Step 1.
Continue by creating your User Name, Password and Security Question for BlueAccess.
User ID: You must create a user ID. It must be 3-15
characters long and may only contain letters, numbers, and the underscore ( _ ) character.
Password: You must choose a password for your
account. It must be at least 6 characters long, contain only letters and numbers, and must contain at least 1 letter and 1 number.
The password is case-sensitive, so please note your use of upper case and lower case characters.
Retype password: You must retype your password for
verification.
When complete please click the Continue Button at the bottom of the form.
This screen confirms the information entered from Step 1.
Continue by creating your User Name, Password and Security Question for BlueAccess.
User ID: You must create a user ID. It must be 3-15 characters long and may only contain letters, numbers, and the underscore ( _ ) character.
Password: You must choose a password for your account. It must be at least 6 characters long, contain only letters and numbers, and must contain at least 1 letter and 1 number.
The password is case-sensitive, so please note your use of upper case and lower case characters.
Retype password: You must retype your password for verification.
BlueAccess Registration – Step 3
This screen is displayed for you to verify your information.
Your BlueAccess account is created and the next step is for you to authenticate your account. You will receive an email to
activate your new account.
This screen is displayed for you to verify your information.
Your BlueAccess account is created and the next step is for you to authenticate your account. You will receive an email to
Authentication Email
This is a sample of the email you will receive. Click on the link to activate your BlueAccess Account.
Broker Registration Confirmation
The link within the email navigates to this screen. Enter your License
Number on your
Tennessee Insurance License.
If the tax id you used is for an agency, any
license number
associated with a broker within the agency will suffice.
After reading the Usage Agreement check the checkbox and click the Activate my Account Button.
The link within the email navigates to this screen. Enter your License
Number on your
Tennessee Insurance License.
If the tax id you used is for an agency, any
license number
associated with a broker within the agency will suffice.
BlueAccess Registration Complete
Once Registration is complete you will see this screen. You are now able to log into BlueAccess.
Log In to the Broker Secure Area
BCBST Broker Secure Area
The first screen you will see after you log in will be the Broker Secure Area -- Main Menu.
To check application status click on the more button under Individual Application Status.
The first screen you will see after you log in will be the Broker Secure Area -- Main Menu.
You should receive a configuration message. Email Angela Lanier
([email protected]) to configure your user ID.
Please include your Broker # and User ID for BlueAccess in your email.
You should receive a configuration message. Email Angela Lanier
([email protected]) to configure your user ID.
Please include your Broker # and User ID for BlueAccess in your email.
Log In to the Broker Secure Area
After you receive a confirmation email that your user ID has been configured, log back in to BlueAccess from our
home page --www.bcbst.com After you receive a confirmation email that your user ID has been configured, log back in to BlueAccess from our
home page
BCBST Broker Secure Area
On the Main Menu, click on the more button under Individual Application Status.
You are now in the Individual Application Status Portal. This screen will allow you to search for applications and see the most recent
applications and their status. You are now in the Individual Application Status Portal. This screen will allow you to search for applications and see the most recent
applications and their status.
Broker Contact Documents
Click on the document hyperlink to view the document.
Forgot Your Password?
Forget Your Password? Reset it on our home page.
Click on the Forgot/Reset Password Link
Forget Your Password? Reset it on our home page.
Individual Product Map
Questions? - For additional information please contact the coordinator for your region.
Technical Question?
Angela Lanier
Marketing Consultant – Marketing Technology Individual Products Systems Administration
BlueCross BlueShield of Tennessee One Cameron Hill Circle – CH 2.5 Chattanooga, TN 37402-2555
Toll Free: (888) 318-6820 Option 3 Direct: (423) 535-3215
Fax: (423) 591-9053
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