Cloud Technologies for SMBs

How to Cut Costs, Improve Productivity,

Provide Automated Disaster Recovery,

and Be Free to Work Anywhere

Presented by

Cloud Technologies for SMBs

1

2

3

4

About Dave Monk

ArcSource CEO

● Started ArcSource in 1998 ● 20+ years of IT leadership

● Three degrees from UC Berkeley ● Loves technology, business, and

serving clients

● Expert at solving business and technology problems

About ArcSource

History

● 15 years of delivering IT services to Bay Area businesses ● Now serving over 200 companies and nonprofits

● Constantly monitoring business and tech trends

● Advising clients on getting the most out of technology

Mission

● Partner with our clients towards their success

● Share expert knowledge to solve our clients' problems ● Deliver excellent technical services

About ArcSource

Serious IT for Business

● We design, build, and manage rock solid IT networks ● ProActive care and management of systems & users ● Focus on best practices: always improving and refining ● Cross platform experts: managing 700 PCs & Macs

● Managed Care Services: flat fee IT

Cloud Solutions Provider

● Implementing The Cloud before it was named as such ● 12+ years developing Internet-based solutions

● Google Apps since 2007; Google Reseller since 2009 ● Deployment, consulting, training, support services

ArcSource Cloud Seminars

Upcoming Seminars

● Backup and Disaster Recovery ● CRM Sales Tools

● Cloud Voice Solutions

Context: SMB IT Trends for 2013

● Personal mobile devices in business ● Mobile workforce, work anywhere

● Demand for collaboration tools and data sync ● Consumerization of IT

● Reduced cost of storage ● 17 years of email

● Cloud, Cloud, Cloud

Context: SMB IT Trends for 2013

● Personal mobile devices in business ● Cloud, Cloud, Cloud

● Mobile workforce, work anywhere ● Cloud, Cloud, Cloud

● Demand for collaboration tools and data sync ● Cloud, Cloud, Cloud

● Consumerization of IT ● Cloud, Cloud, Cloud

● Reduced cost of storage ● Cloud, Cloud, Cloud

● 17 years of email ● Cloud, Cloud, Cloud

What is The Cloud?

The Cloud is computing technology

delivered over the Internet as a service.

The Cloud is a more convenient, more

reliable and less expensive way to access

the “computing power” you need to power

the tools you use and get your work done.

The Cloud is "services not servers".

Cloud Examples: You are already using it

Gmail

Facebook, Google+

Netflix

LinkedIn

Online Banking

TurboTax Online

Survey Monkey

Mail Chimp

What is The Cloud?

Big Clouds

Little Clouds

Public Clouds

Private Clouds

Cloud Examples: Business

Web Hosting

Email Communication

Meetings and Video Conferencing

Collaboration

File Transfer

Online Backup

Sales and Marketing Tools

Cloud Storage

Cloud Servers

Cloud Desktops

Cloud Benefits: Business

1

2

3

4

Cloud Benefits: Real Life

1

2

3

4

Cloud Computing FAQ

1

2

3

4

Cloud Design Principles

Any-Team

Any-Time Any-Device

The Cloud Wave

96% of the US population has a mobile

phone, 40% now own a smartphone.

Source: Google, 2012

1 in 3 young professionals prioritize choice

of devices, apps and social tools above

salary.

Source: CISCO, 2011

By 2016, 50% of global 1,000

companies will have stored customer

sensitive data in the public cloud.

Source: Gartner, 2012

Cloud

Mobile

What Drives The Cloud Wave?

● The application users spend the majority of their

time in is the web browser.

● Internet connectivity is exploding and is largely

being driven by mobile data demand.

● Devices are multiplying – and getting cheaper. ● Practically all new software applications are now

delivered exclusively or largely as a SaaS model.

● The big tech drivers (Google, Microsoft and

Apple) are investing BILLIONS of dollars to deliver cloud services and applications, which will drive quality, innovation and speed.

ArcSource Keys to Cloud Success

1

2

3

4

ArcSource Cloud Success Bundle

Cloud Success for Any Business

● Google Apps for Business ● Hosted Voice Solutions ● Managed Online Backups ● CRM Sales Tools

● Online Accounting

● Web and FTP Hosting ● Cloud Infrastructure

● ArcSource picks best-in-class solutions ● Affordable deployment and training

ArcSource Cloud Deployment Process

1

2

3

4

How Do I Know if Cloud is Right for Me?

Free Cloud Readiness Assessment

$595 value

● 6-point assessment of your office network

● Internal and external security probe

● Internet speed testing

● Validation of your backup system and disaster plan

● Cost analysis of of your current IT spend

● Review of your network documentation

ArcSource Cloud Homerun

Go Google With ArcSource in 2013

● Basic Deployment - Get $100 Gift Card

Google Apps for Business: Case Study

The Problem: Old Email Server and MS Office

● Bi-coastal client in SF and Miami, 80 users ● Maintains two MS Exchange 2003 servers ● Replacement cost estimated at $28,000

● MS Office upgrade cost estimated at $17,600 ● Major workflow and collaboration problems

● Managing mail servers, security, spam $11,000 per year

The ArcSource Solution

● Google Apps for Business

● Email and calendar problems solved completely

● Users love collaboration tools, cloud storage, mobile ● Costs $8000 per year including unlimited support

Hosted Voice: Case Study

The Problem: No Phone System

● Engineering firm client in San Francisco, 45 users

● Needs to move to a new office, get new phone system ● High end VOIP system proposal for $41,000

● Phone circuit and management costs of $12,000/year ● $101,000 5-year cost; $161,000 10-year cost

The ArcSource Solution

● Cloud Voice Solution with 45 unlimited min. extensions ● New SIP desk phones pre-configured for $4500

● Costs $1300 per month w/ ArcSource unlimited support ● $78,000 5-year cost; $156,000 10-year cost

Cloud Infrastructure

Cloud Infrastructure: Case Study

The Problem: Old Application Server

● Architecture firm client in San Francisco, 30 users ● Needs to upgrade firm management application

● Application requires $9000 Windows server project ● Software developer going SaaS in mid-2014

The ArcSource Solution

● A new Amazon EC2 Windows Server - Medium ● Provision in minutes, configure in less time

● Configure server for 10 hours a day, 5 days a week ● Costs $39.58 per month or $475 per year