Send all materials to your Dean. p. 1/2
Cover Sheet for Student Learning Outcomes
Directions: For each program (e.g., degree, certificate, major) and level (undergraduate and graduate), please complete a separate cover sheet. Feel free to make copies of this sheet if
needed. Those graduate programs with an integrated master’s and doctoral program may provide one set of cover sheets.
Department / Unit: Business and Technology_________ Title of Academic Program: Office and Business Technology
Faculty contact(s) for the list of student learning outcomes for this academic program: Cindy Chavez, Division Chair
Type of Degree/Certificate (check one):
Bachelor’s Master’s Ph.D. Ed.D.
UG Certificate First Prof’l (JD, DM, PHARMD) Associate’s GR Certificate
Other:
Broad Program Learning Goals for this Degree/Certificate Program
A. Graduates will demonstrate that they are prepared to become certified in Microsoft Office System (MOS) and Office Professional Assessment Certification (OPAC). B. Graduates will demonstrate the ability to obtain and successfully carry out the responsibilities in an entry‐level position as an administrative assistant in an office environment such as: medical, legal, education, government and small or large business.
List of Student Learning Outcomes for this Degree/Certificate Program Upon successful completion of the required courses for the AAOBT, our students will demonstrate that they have developed the ability to:
A. use electronic equipment to compose letters, memos, and emails; send and receive faxes; answer phones and schedule meetings.
Send all materials to your Dean. p. 2/2 B. use a variety of software programs to create spreadsheets, databases, publications and
presentations C. become certified in Microsoft Office System (MOS) and Office Professional Assessment Certification (OPAC). D. obtain and effectively carry out the responsiblities of an entry‐level position as an administrative assistant in an office environment such as: medical, legal, education, government and small or large business.
Faculty for this degree program have met, reviewed, and endorse the list of student learning outcomes being submitted.
Date of Endorsement:
5/27/2008
Department Chair’s Signature Date
University of New Mexico – Assessment
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6/13/20086/8/2008 Academic Program
Plan for Assessment of Student Learning Outcomes The University of New Mexico
DRAFT for Office and Business Technology
A. College, Department and Date 1. College: Valencia Campus 2. Department: Business & Technology 3. Date: 5/24/08
B. Academic Program of Study*
Associate of Applied Science in Office and Business Technology Degree C. Contact Person(s) for the Assessment Plan
Cindy L Chavez: [email protected]
D. Broad Program Goals & Measurable Student Learning Outcomes
a
SLO Cover Sheet attached.1. Broad Program Learning Goals for this Degree/Certificate Program See attached.
2. List of Student Learning Outcomes (SLOs) for this Degree/Certificate Program See attached.
*
Academic Program of Study is defined as an approved course of study leading to a certificate or degree reflected on a UNM transcript. A graduate-level program of study typically includes a capstone experience (e.g. thesis, dissertation, professional paper or project, comprehensive exam, etc.).
E. Assessment of Student Learning Three-Year Plan
All programs are expected to measure some outcomes annually and to measure all priority program outcomes at least once over two consecutive three-year review cycles. Describe below the plan for the next three years of assessment of program-level student learning outcomes. 1. Student Learning Outcomes
Relationship to UNM Student Learning Goals (insert the program SLOs and check all that apply):
University of New Mexico Student Learning Goals
Program SLOs Knowledge Skills Responsibility Program SLO is
conceptually different from university goals.
Upon successful completion of the required courses for the AASOBT our students will demonstrate that they have developed the ability to: A. Understand and possess broad‐based knowledge of information and concepts related to writing & speaking, mathematics, physical & natural sciences, social & behavioral sciences, humanities, foreign language, and fine arts. x x x
Upon successful completion of the required courses for the AASOBT our students will demonstrate that they have developed the ability to: B. Use electronic equipment to compose letters, memos, and emails; send and receive faxes; answer phones and schedule meetings. x x x
Upon successful completion of the required courses for the AASOBT our students will demonstrate that they have developed the ability to: C. Use a variety of software programs to create spreadsheets, databases, publications and presentations. x x x
Upon successful completion of the required courses for the AASOBT our students will demonstrate that they have developed the
University of New Mexico – Assessment Page 3 of 5 6/13/20086/8/2008 ability to: D. Become Certified in Microsoft Office System (MOS) and Office Professional Assessment Certification (OPAC).
Upon successful completion of the required courses for the AASOBT our students will demonstrate that they have developed the ability to: E. Obtain an entry‐level position as an administrative assistant in an office environment such as: medical, legal, education, government and small or large business. x x x
E. Assessment of Student Learning Three-Year Plan (con’t) 2. How will learning outcomes be assessed?
A. What: i.& ii:
Direct Measures: 1. GPAs:
a. GPA in Office and Business Technology courses required for the degree b. GPA in general education courses
2. Use a check sheet to determine student ability to use of the following equipment a. Computer to send email and schedule appointments
b. Fax machine to send a fax
c. Telephone simulation equipment to answer phones 3. Portfolio to include:
a. Sample letter of application b. Sample resume
c. Sample class presentation (e.g., PPT)
4. Use Office Proficiency Assessment & Certification
(OPAC) test to measure student aptitude in using the following software programs a. Word Processing software
b. Spreadsheet software c. Database software
d. Desktop Publishing software e. Presentation software
Indirect Measures
1. Instructor and Course Evaluations (student assessment of learning gains) 2. Graduate Exit Survey (student assessment of learning gains)
3. Alumni Survey (student assessment of learning gains) 4. Practicum evaluation (student assessment of learning gains)
5. Job &/or Continued Ed. Statistics (student assessment of learning gains)
6. Certifications earned; i.e. MOS and/or OPAC, etc. (student assessment of learning gains)
iii. CRITERIA FOR SUCCESS: Direct Measures:
1. GPAs:
a. GPA in Office and Business Technology courses required for the degree: 70% > 3.0
b. GPA in general education courses: 70% > 2.5
2. Check sheet: We expect that 80% of students will be able to use acquired skills to demonstrate the use of electronic equipment such as a computer, facsimile, copier, and telephone.
3. OPAC testing software: We expect that 80% of students will be able to pass the keyboarding, word processing, spreadsheet, and presentation software portion of the OPAC test and receive certification.
3. Obtain Entry Level Position: We expect that many of our students will obtain positions in their field and others will continue their education. (Percentage to be determined)
Indirect Measures
1. Instructor and Course Evaluations (student assessment of learning gains): 60% > 5.0 (based on 1-6)
2. Graduate Exit Survey (student assessment of learning gains): 60% > B (based on A-E) Future option
3. Alumni Survey (student assessment of learning gains): 60% > B (based on A-E) future option
B. Who: Direct measures will be applied to all students in the OBT program. Indirect measures will target all students, but we do not expect to get 100% return. 3. When will learning outcomes be assessed? When and in what forum will the results of
the assessment be discussed? 2008-2009: SLOs A & B 2009-2010: SLOs C & D
2010-2011: SLOs A & B revisited
The faculty will collect and analyze data at the end of each academic year. Faculty will meet to write a report on student achievement of the SLOs and the proposed strategies to enhance student performance, including changes in pedagogy, curriculum, and student resources. The report will be distributed to the Executive Director, Dean of Instruction, faculty and the Director of the Teaching and Learning Center for review. You may want to discuss Perkins grant report info?
University of New Mexico – Assessment
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6/13/20086/8/2008 4. What is the unit’s process to analyze/interpret assessment data and use results to
improve student learning?
1. Office and Business Technology department faculty
2. The faculty will collect and analyze data at the end of each academic year. Faculty will meet to write a report on student achievement of the SLOs and the proposed strategies to enhance student performance, including changes in pedagogy,
curriculum, and student resources. If we determine that the data are not useful we will revise our matrices.
3. Faculty will meet to write a report on student achievement of the SLOs and the proposed strategies to enhance student performance, including changes in pedagogy, curriculum, and student resources. The report will be distributed to the Executive Director, Dean of Instruction, faculty and the Director of the Teaching and Learning Center for feedback.
