• No results found

Desktop Virtualization

N/A
N/A
Protected

Academic year: 2021

Share "Desktop Virtualization"

Copied!
30
0
0

Loading.... (view fulltext now)

Full text

(1)

Desktop Virtualization

VMware View for the Post‐PC Era

(2)
(3)

OS ACCESS DEVICES APPS

Cloud Computing is changing the Way We Collaborate and Work  

ACCESS:

U.S. Employees Survey  

37% use do‐it‐yourself tech

97% carry > 2 devices

DEVICES:

2010 Shipments 

Tablets + Smartphones > PC

2015 shipments

1.1B cell phones, 300M tablets

APPS:

2015 Mobile App Market  

$38B

(4)

VMware EUC Platform for the Post‐PC Era 

CONNECT

MANAGE

SIMPLIFY

Desktop Service App Catalog Service Data Service Secure  Universal Access Users, Desktops,  Apps, Data  Policies End Users Universal Services  Broker

(5)
(6)

Why Desktop Virtualization in Business Process Outsou

rcing

Computing Apps Data

Simplified Desktop

Improved Apps Access

Enhanced Security

Streamlined Management

Reducing

IT

(7)

The majority of the agent desktops are old Windows XP PCs with access to client

applications and data. Regulating security and data access is complex and expensive.

My IT organization is working in silos with no

integration between desktops,

applications & telephony leading to continuous

increases in OPEX.

My CIO wants to adopt a work-from-home contact center model. The current desktop environment will not scale to support this.

Managing Desktops in Outsourcing Environments Today

(8)

Integrated Desktop for Contact Centers

Outsourced Desktop for Enterprises

ƒ Deliver enterprise business services to remote end users

ƒ Manage & secure confidential business data or intellectual property centrally

ƒ Reduce support cost for diverse business services & development platforms

(9)

A “Business Process Desktop” for Outsourcers

• VMware View provides an integrated, flexible solution to manage all

agent desktops in a more cost-effective way

• Improve business flexibility, continuity, and productivity

• Reduce operating costs while increasing data security and control

(10)

VMWARE VIEW 5

(11)
(12)

VMWARE VIEW 5

(13)

View Directly Leverages the Power of vSphere 5

vSphere 5 delivers industry leading high availability, business continuity, 

fault tolerance, and reliability

Full Virtualized 3D Graphics new in vSphere 5

• View 5 supports both Direct‐X and OpenGL (new in View 5) • Full Virtualized = doesn’t require a physical GPU in the datacenter or at the client • View supports: Windows, Linux, Android, iPad, and Zero clients

Standardize on a common cloud infrastructure platform from the 

desktop

through the 

datacenter

and to the 

cloud

(14)

vSphere is Included with View License

View Enterprise Bundle View Enterprise Add-on View Premier Bundle View Premier Add-on View Premier Upgrade

vSphere for Desktop* vCenter Server

Standard for Desktop View Manager View Composer Local Mode vShield Endpoint ThinApp (Client + Packager) Pricing (per concurrent connection) $150 (no change) $90 $250 (no change) $190 $100 (no change)

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

9

(15)

VMWARE VIEW 5

(16)
(17)
(18)
(19)

Efficient and Scalable Desktop Protection

vShield Endpoint enables efficient

antivirus processes

ƒ

Efficiently offload AV protection

ƒ

Leverage 3

rd

party AV solutions

ƒ

Eliminate AV storms

ƒ

Improve desktop performance and

eliminate agents susceptible to attack

ƒ

Lower cost and complexity of desktop

malware protection

Cloud Infrastructure

agent agent agent agent agent agent agent agent agent

AV

agent agent agent

(20)

VMWARE VIEW 5

(21)
(22)
(23)
(24)
(25)
(26)
(27)
(28)

VMWARE VIEW 5

(29)

Breaking the Spiral – How to Make Things Better

Phase 1

Use the next wave of upgrade  and migration to repackage  and relocate end‐user  computing assets

Phase 2

Extend your enterprise policy to the cloud, begin to

move your applications

Phase 3

Erode the long tail of legacy applications and complete the

escape to your cloud

Exploit increasing 

marginal returns 

to accelerate

(30)

References

Related documents

CC Agent - Contact Center Agent - is a desktop application for agents in an Alcatel-Lucent OmniPCX Enterprise based contact center. It can run either as a toolbar co-existing with

CC Agent — Contact Center Agent — is a desktop application for agents in an Alcatel-Lucent OmniPCX Enterprise based contact center. It can run either as a toolbar co-existing with

The unified agent desktop aggregates information from contact center, billing and back-office applications and brings these elements together in one interface to make it easier

Cisco Unified Contact Center Enterprise offers a variety of desktop options for contact center agents, including Cisco Unified IP Phone Agent, Cisco Agent Desktop, and Cisco CTI

Customer profile routing Cisco Unified Contact Center Enterprise extends the sources of data available for making contact routing decisions and for populating agent

Chapter 9: Installing CTI OS Server, Agent and Supervisor Desktop Software for Cisco Unified Contact Center Enterprise How to Install and Configure Cisco Agent Desktop (CAD).. Figure

This plug-in is an installable extension to View Agent that allows Horizon Client to directly connect to a virtual machine-based desktop, a Remote Desktop Services (RDS) desktop, or

Microsoft System Center Virtual Machine Manager, Windows Server Hyper-V Microsoft Enterprise Desktop Virtualization (MEDV) User State Virtualization Application