Press Facilities and
Services Guide
London Organising Committee of the
Olympic Games and Paralympic Games Limited October 2011
D ay -2 D ay -1 D ay 0 D ay 1 D ay 2 D ay 3 D ay 4 D ay 5 D ay 6 D ay 7 D ay 8 D ay 9 D ay 1 0 D ay 11 D ay 12 D ay 13 D ay 14 D ay 15 D ay 16 Ve nu e W ed 25 J ul y Th u 26 J ul y Fr i 2 7 J ul y Sa t 28 J ul y Su n 29 J ul y M on 30 J ul y Tu e 31 J ul y W ed 1 A ug Th u 2 A ug Fr i 3 A ug Sa t 4 A ug Su n 5 A ug M on 6 A ug Tu e 7 A ug W ed 8 A ug Th u 9 A ug Fr i 1 0 A ug Sa t 1 1 A ug Su n 1 2 A ug iv in g O ly m pi c P ar k – A qu at ic s C en tre 1 1 1 1 1 1 1 1 w im m in g O ly m pi c P ar k – A qu at ic s C en tre 4 4 4 4 4 4 4 4 H yd e P ar k 1 1 is ed S w im m in g O ly m pi c P ar k – A qu at ic s C en tre 1 1 at er P ol o O ly m pi c P ar k – W at er P ol o A re na 1 1 Lo rd ’s C ric ke t G ro un d 1 1 1 1 O ly m pi c P ar k – O ly m pi c S ta di um 2 5 5 5 4 4 5 6 6 Th e M al l 1 1 2 1 n W em bl ey A re na 1 2 2 ll O ly m pi c P ar k – B as ke tb al l A re na N or th G re en w ic h A re na 1 1 le yb al l H or se G ua rd s P ar ad e 1 1 Ex C eL 3 5 5 lo m Le e V al le y W hi te W at er C en tre , H er tfo rd sh ire 1 1 2 in t Et on D or ne y, B uc ki ng ha m sh ire 4 4 4 M X O ly m pi c P ar k – B M X T ra ck 2 ou nt ai n B ik e H ad le ig h F ar m , E ss ex 1 1 ad Th e M al l 1 1 H am pt on C ou rt P al ac e 2 ra ck O ly m pi c P ar k – V el od ro m e 2 2 1 1 1 3 re ss ag e G re en w ic h P ar k 1 1 ve nt in g G re en w ic h P ar k 2 um pi ng G re en w ic h P ar k 1 1 Ex C eL 1 1 1 1 2 1 1 1 1 C ity o f C ov en tr y S ta di um , C ov en tr y H am pd en P ar k, G la sg ow M ill en ni um S ta di um , C ar di ff O ld T ra ffo rd , M an ch es te r St J am es ’ P ar k, N ew ca st le W em bl ey S ta di um 1 1 ic s – A rt is tic N or th G re en w ic h A re na 1 1 1 1 3 3 4 ic s – R hy th m ic W em bl ey A re na 1 1 ic s – T ra m po lin e N or th G re en w ic h A re na 1 1 l O ly m pi c P ar k – H an db al l A re na O ly m pi c P ar k – B as ke tb al l A re na 1 1 O ly m pi c P ar k – H oc ke y C en tre 1 1 Ex C eL 2 2 2 2 2 2 2 en ta th lo n O ly m pi c P ar k a nd G re en w ic h P ar k 1 1 Et on D or ne y, B uc ki ng ha m sh ire 3 3 4 4 W ey m ou th a nd P or tla nd , D or se t 2 2 2 1 1 1 1 Th e R oy al A rti lle ry B ar ra ck s 2 2 1 1 1 1 2 2 1 2 ni s Ex C eL 1 1 1 1 do Ex C eL 2 2 2 2 W im bl ed on 2 3 H yd e P ar k 1 1 l Ea rls C ou rt 1 1 ng Ex C eL 1 2 2 2 2 2 1 1 1 1 re es ty le Ex C eL 2 2 2 3 2 re co -Ro m an Ex C eL 2 3 2
C om pe tit io n 1 G ol d m ed al s a w ar de dContents
Olympic Games 27 July-12 Aug 2012
Introduction
8
Greeting from Head of Press Operations
8
1 Press Operations
9
1.1 Press Operations staff
9
1.2 Publications
10
2 Press accreditation
11
2.1 Press accreditation timeline
11
2.2 Categories and quotas
12
2.3 Olympic Identity and Accreditation Card
13
2.4 UK Border Agency biometric requirement
13
2.5 Accreditation validation
15
2.6 Media Accreditation Centre
15
2.7 Accreditation
15
2.8 Access privileges
16
2.9 Press zones
16
2.10 Accreditation for high-demand events
16
2.11 Lost, stolen or damaged accreditation
16
2.12 Guest passes
16
2.13 Accreditation for the IOC Session
19
3 Press accommodation
20
3.1 Accommodation timelines
20
3.2 Press accommodation – list of hotels
22
4 Press Rate Card
24
4.1 Internet
24
4.2 Telecommunications
24
4.3 Radio frequency coordination
24
4.4 Vehicle hire
25
4.5 Vehicle Access and Parking Permits
25
4.6 Press Rate Card timeline
26
4.7 Deposits
26
4.8 Deposit refunds
26
4.9 Press Rate Card updates
26
5 Main Press Centre
27
5.1 High Street services
28
5.2 Hours of operation
28
5.3 Service Centre
28
5.4 Press and photo workrooms
28
5.6 Private offices in the MPC
29
5.7 IOC Ticketing office
29
5.8 IOC Communications office
30
5.9 Research library
30
5.10 Technology store
30
5.11 Pro Photo store
30
5.12 Camera loan and repair service
30
5.13 Guest passes
30
5.14 Parking
30
5.15 Catering Village
30
5.16 MPC and High Street food and beverage services
30
5.17 Food and beverage services hours of operations
31
5.18 Late-night food ordering service
31
6 Customs and freight forwarding
32
6.1 Designated customs broker and freight forwarder
32
6.2 Unaccompanied shipments, customs formalities
32
7 Venue Press Operations
33
7.1 Venue Media Centres
33
7.2 Press tribunes
33
7.3 Mixed zones
33
7.4 Venue media conference rooms
34
7.5 Venue photo operations
34
7.6 Venue media lounges and catering
34
7.7 Non-competition venues
34
7.7.1 Olympic Family hotels
34
7.7.2 Olympic Village
35
8 Venues review
36
Aquatics Centre – Olympic Park
36
Basketball Arena – Olympic Park
36
Earls Court
36
Eton Dorney
37
ExCeL
37
Football stadia
38
– City of Coventry Stadium, Coventry
38
– Hampden Park, Glasgow
38
– Millennium Stadium, Cardiff
38
– Old Trafford, Manchester
38
– St. James’ Park, Newcastle
39
– Wembley Stadium, London
39
Greenwich Park
39
Hadleigh Farm
39
Handball Arena – Olympic Park
40
Hockey Centre – Olympic Park
40
Horse Guards Parade
40
Hyde Park
40
Lee Valley White Water Centre
41
Lord’s Cricket Ground
41
The Mall
41
North Greenwich Arena
41
Olympic Stadium
42
The Royal Artillery Barracks
42
Velodrome and BMX Track – Olympic Park
43
Water Polo Arena – Olympic Park
43
Wembley Arena
43
Weymouth and Portland
44
Wimbledon
44
Olympic Village
44
9 Games-Time Training Venues
45
10 Photo Operations
47
10.1 Photo positions
47
10.2 The Pool
47
10.3 Spectator seats
47
10.4 Photographers‘ Undertaking
47
10.5 Photo vests
47
10.6 High-demand events
48
10.7 Policies and procedures
48
10.8 Media conferences
48
10.9 Victory Ceremonies
48
10.10 Venue lighting
49
10.11 Main Press Centre photo workroom
49
10.12 Internet access
49
10.13 Wireless internet
49
10.14 Spectrum
50
10.15 Remote cameras
50
10.16 Photo vehicles
50
11 Olympic News Service
51
11.1 Info
+and myInfo
+51
11.2 SMS and email alerts
51
11.3 Information distribution
51
12 Radio and television coverage;
social media
53
12.1 Rights Holding Broadcasters
53
12.2 Non-Rights Holding broadcasters/ENR accreditation
53
12.3 News Access Rules
53
12.4 Social media, blogging and internet guidelines
54
13 Security
55
Arrival at the Olympic Park
55
14 Paralympic Games
55
15 Media transport
56
15.1 Airport arrivals
56
15.2 Train arrivals
56
15.3 Public transport
56
15.4 Games-time media transport – the TM system
57
15.5 Media Transport Hub in Bloomsbury
58
– TM Service: Media Transport Hub in
Bloomsbury to/from press accommodation
58
– TM Service: Media Transport Hub in
Bloomsbury to/from the Main Press Centre
59
– TM Service: Media Transport Hub in
Bloomsbury to/from competition venues
59
15.6 Media Transport Mall adjacent to the Main Press Centre 59
– TM Service: Media Transport Mall adjacent to the
Main Press Centre to/from the Media Transport Hub in
Bloomsbury
59
– TM Service: Media Transport Mall adjacent to the
Main Press Centre to/from London competition
venues outside the Olympic Park
59
– TM Service: Media Transport Mall adjacent to the
Main Press Centre to/from competition venues inside
the Olympic Park – the loop road
60
15.7 Upon arrival at the Media Transport Mall adjacent to
the Main Press Centre
60
15.8 Walking distances in the Olympic Park
61
15.9 Getting to venues – transport options for the media
62
15.10 Media transport to co-Host Cities
74
15.11 Media transport within co-Host Cities
75
16 Miscellaneous
76
16.1 Airports
76
16.2 Banks and credit cards
76
16.3 Currency
76
16.4 Driving in London and parking regulations
76
– Red routes
77
– Parking bays with white lines
77
– Loading bays with red lines
77
– Yellow box junctions
77
– Roundabouts
77
– Bus lanes
78
16.5 Electricity
78
16.6 Emergencies
78
16.7 Gratuities/tipping
78
16.8 London Media Centre
78
16.9 Olympic Torch Relay
79
16.10 Smoking
79
16.11 Sustainability
79
16.12 Taxes (See also VAT)
79
16.13 Telephone service
80
16.14 Time zones
80
16.15 Value Added Tax
80
16.16 Visitor information services
80
16.17 Weather
80
16.18 Welcome
80
UK-wide venues
81
Introduction
Welcome to the London 2012 Press Facilities and Services Guide.With just months to go before the London 2012 Olympic Games, we are pleased to share with you this comprehensive guide to the press facilities and services available to accredited press at Games time.
Inside, you will find all the
information you need to plan your Games-time operation, including details of accommodation, rate card, transport, accreditation, freight and the Info+ system. You
will also find sections dedicated to photo services, the Main Press Centre and the facilities available at each competition venue.
Please read the guide carefully and don’t hesitate to contact the team here in London with any questions. You can find contact details and introductions to each of us on our extranet site, The Exchange, at www.london2012. com/PressOperationsExchange. We look forward to welcoming you to London next year.
Jayne Pearce
Head of Press Operations LOCOG
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Press Facilities and Services Guide
1 Press Operations
LOCOG Press Operations isresponsible for the planning, delivery and management of all Games-time press facilities and services, including:
Press services Main Press Centre Venue press operations Photo Operations Olympic News Service
1.1 Press Operations staff (at time of publication)
Jayne Pearce
Head of Press Operations Amy Field
Press Operations Coordinator
Press Services
Jill Porter
Manager, Press Services Rosemary Leach
Project Manager, Staffing Delphine Chéroux
Deputy Manager, Accreditation and Accommodation
Brenda Gorman
Deputy Manager, Publications Pritpal Virdee
Deputy Manager, Press Rate Card Emma Lawrence
Coordinator, Staffing Shira Bick
Coordinator, Accreditation and Accommodation
Main Press Centre
Mandy Keegan
Main Press Centre Manager Mary Fitzhenry
Deputy Manager, Main Press Centre Sarah Funnelle
Deputy Manager, Main Press Centre Julie Parker
Coordinator, Main Press Centre
Venue Press Operations
Nicole Reynolds
Manager, Venue Press Operations Vanessa Bellamy
Deputy Manager, Venue Press Operations
Anna Greenway
Deputy Manager, Venue Press Operations
Sarah Hames
Deputy Manager, Venue Press Operations
Hayley Roach
Deputy Manager, Venue Press Operations
Rebecca Hallifax
Coordinator, Venue Press Operations
Photo Operations
Bob Martin Photo Manager Dillon Bryden
Deputy Photo Manager Peter Llewellyn
Deputy Photo Manager Matt Stevens
Deputy Photo Manager Trisha Webbe
Coordinator, Photo Operations
Olympic News Service Tim Barnett
Manager, Olympic News Service Giuliana Grillo
Deputy Manager, Olympic News Service
Adam Petrie
Deputy Manager, Olympic News Service
Russell Swannack
Coordinator and University Liaison, Olympic News Service
London 2012 Press Office
For media enquiries about the hosting and staging of the Olympic Games or for interview requests, please call the LOCOG Press Office on +44 (0) 203 2012 100 or email
1.2 Publications
The Press Operations extranet site, The Exchange, provides useful information to assist press in preparing for the Games. Press can register at https:// www.london2012.com/
PressOperationsExchange. Once registered, users will receive two emails, one with a user name and the other with a password (that can be changed). If you cannot find these emails in your inbox, please check that they have not been directed to a junk mail folder. Log in to read the latest
news from Press Operations and to download important planning documents such as the:
– Press Accommodation Guide – Press Rate Card
– Customs and Freight Forwarding Guide
At Games time, comprehensive media handbooks and practical photo handbooks with key
information, including contacts for each venue, will be available to media at the Main Press Centre (MPC) main help desk upon presentation of valid accreditation. Full results will be available in electronic form at the end of the Games. Please contact the MPC main help desk to request this service.
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Press Facilities and Services Guide
2 Press accreditation
2.1 Press accreditation timelineMay 2010 IOC determined the number of E-category quotas for each National Olympic Committee (NOC)
27 July 2010 IOC communicated quotas to each NOC 27 February 2011 Electronic Press by Number forms were made
available to each NOC
15 March 2011 IOC began accepting ENR applications
27 May 2011 Deadline for NOCs to return completed Press by Number forms to LOCOG
31 May 2011 Deadline for ENR candidates to apply to IOC 25 August 2011 IOC confirmed accreditation to ENR candidates 27 October 2011 LOCOG to send Press by Name forms
electronically to NOCs, Directly Accredited Press Organisations and ENRs
27 January 2012 Deadline for NOCs, Directly Accredited Press Organisations and ENRs to return completed Press by Name forms to LOCOG
27 April 2012 LOCOG to send Olympic Identity and Accreditation Cards to NOCs, Directly Accredited Press Organisations and ENRs From 30 March
2.2 Categories and quotas
The International Olympic Committee (IOC) sets the quota of E-category accreditations for the Olympic Games. The quota of E-category accreditations for London 2012 is 5,800. To comply with IOC policy, requests for E-category accreditation must be coordinated through a National Olympic Committee (NOC). Each NOC is responsible for managing the application and allocation process for press within its territory.
The IOC directly accredits the Directly Accredited Press
Organisations: the
IOC-recognised world news agencies Agence France-Presse (AFP), The Associated Press (AP) and Reuters Limited; the official photographic agency of the IOC and LOCOG, Getty Images; and London 2012’s host national news agency, Press Association.
The IOC allocates a limited number of ENR accreditations to non-rights holding broadcast organisations. Please refer to the ‘Radio and television coverage’ section of this guide for more details.
Category Function Access entitlements
E Journalist, Editor, Photo Editor All competition venues, MPC Es Sport Specific Journalist Own sport venues,
MPC
EP Photographer All competition venues, MPC EPs Sport Specific Photographer Own sport venues,
MPC
ET Technician All competition venues (no seating privileges), MPC EC Support Staff MPC only ENR Non-rights holding broadcast
organisation All competition venues (without audio/video equipment), MPC with audio/video equipment
Ex Local press covering Sailing or
Football Sailing or Football venues as applicable EPx Local photographer covering
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Press Facilities and Services Guide
2.3 Olympic Identity and Accreditation Card
The Olympic Identity and Accreditation Card (OIAC) will facilitate entry into the UK for the London 2012 Olympic Games from March 2012 (upon receipt) to 8 November 2012, provided the holder’s passport is valid until 8 November 2012. The OIAC will facilitate entry into the UK only. Accredited members of the press coming to the UK via another country that might require a visa are responsible for obtaining anything necessary for entry into that country.
Press will complete a Press by Name accreditation application which the ‘responsible
organisation’ will submit to LOCOG. In some cases the ‘responsible organisation’ may be an individual (eg: ENR) but in most cases it will be the NOC that will collect all the applications and submit them to LOCOG on behalf of the press organisations within its territory. Where the ‘responsible organisation’ is not an NOC, individuals will receive a letter from LOCOG with the Press by Name Accreditation Manual with instructions on how to apply. The Press by Name application must be submitted to LOCOG on or before 27 January 2012. For all Press by Name applications received before 27 January 2012, LOCOG will send the corresponding OIAC to the individual or to the NOC beginning in April 2012. It will then be the NOC’s responsibility to forward the OIAC to the accredited organisations or named individual.
For Press by Name applications received after 27 January 2012, LOCOG will issue the OIAC to the individual at the Media Accreditation Centre (MAC), which is located adjacent to
the Media Transport Mall at the Olympic Park. Press can take a media transport bus from Russell Square to the MAC from 9 July 2012. Please see below for MAC opening dates and times. Accreditation facilities are also available at the Football venues from 10 July 2012 and the Sailing venue from 16 July 2012.
Any press who have not received the OIAC due to late submission of the application will have to assume responsibility, if a visa is required, for obtaining an entry visa into the UK through the normal process.
For more information, go to www.ukba.homeoffice.gov.uk
2.4 UK Border Agency Biometric Requirements
EU/EEA nationals or non-visa nationals (that is, those who do not normally require a visa to enter the UK) will not be required to provide biometric data and will follow the normal border process. Visa nationals are nationals of non-EU/EEA countries who ordinarily require visas to enter the UK. To find out if you would ordinarily require a visa, go to: http://www.ukvisas.gov.uk/en/ doineedvisa
Olympic Family member visa nationals arriving in the UK for the Games (except for those in certain exempt categories, see website above for details) will be required to enrol their biometrics (10-finger scan and a digital photo) on arrival unless they have enrolled their biometrics in advance (see below). If they have enrolled their biometrics in advance they will undergo a quick 2-finger biometric scan to confirm their identity. UK Border Agency (UKBA) is keen to collect as many biometrics as possible before the London 2012 Games and plans to do so in the following ways:
1. The Olympic Family Visa
UKBA has introduced an Olympic Family Visa for members of the Olympic Family wishing to travel to the UK on Olympic business prior to the validity of their Olympic Identity and Accreditation Card (30 March 2012). This multiple-entry visit visa is valid from the date of issue until 8 November 2012 and permits stays in the UK of up to six months. The visa is available with a supporting letter issued by LOCOG and the visa is priced at the reduced price of £76 (the price of a six-month visit visa). Press applying for this visa will be required to give their biometrics as part of the visa application process. Olympic Family Visa holders will be fast-tracked on arrival in the UK and will merely have to undergo a quick 2-finger biometric verification scan. Olympic Family members must bring the passport with this visa in it when they travel to the UK.
2. Olympic Family members who have been issued with UK visas since 2008 or have been issued with biometric residence permits
Members of the Olympic Family who hold a valid or expired biometric UK visa or a Biometric Residence Permit (previously known as the UK Identity Card for Foreign Nationals) will only be required to verify their biometric data by undergoing a quick 2-finger scan upon arrival to the UK. Press with this visa must bring the passport (even if expired) containing such visas and bring their valid or expired Biometric Residence Permit when travelling to the UK to the Games to demonstrate that they have previously enrolled their biometrics.
3. Voluntary Olympic biometrics collection prior to travelling to the Games – not linked to visa applications
UKBA is identifying opportunities for potential Olympic Family Members to voluntarily provide their biometric data in advance of travel to the UK in order to make their arrival in the UK for the Games quicker and easier. Press will be notified by the relevant National Olympic Committee if these opportunities are being scheduled in your country. UKBA will not charge for this service. Press who volunteer to provide their biometric information will be given an Olympic Biometric Collection Card. This card will act as proof that the holder has enrolled the biometric data voluntarily to UKBA and along with the Olympic Identity and Accreditation Card will permit fast-track arrival in the UK (only a 2-finger scan will be required). Olympic Family members who have given their biometrics
voluntarily must bring the passport presented at the time of biometric capture with them when they travel to the UK.
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Press Facilities and Services Guide
2.5 Accreditation validation
The OAIC will only permit access to London 2012 venues once it has been validated. Press arriving in the UK via London Heathrow Airport will be able to have their OIAC validated from 27 June 2012 at the accreditation validation desks in terminals 1, 3, 4 and 5. (Terminal 2 is closed and will not reopen prior to July 2012.)
Press must present a valid passport or European identity card as proof of identity in order to have their OAIC validated.
Press entering the UK via other ports of entry, locally based press, or press arriving via London
Heathrow prior to the opening date of the validation facility must go to the Media Accreditation Centre (MAC) adjacent to the Media Transport Mall at the Olympic Park to have their OIACs validated. Locally based media in the Football and Sailing co-Host Cities can also go to the venue accreditation help office to be accredited, from 10 July 2012 for Football venues and from 16 July 2012 at the Sailing venue. From 9 July 2012, Press can use a not yet validated OIAC to board Media Transport at Russell Square in the Bloomsbury area of London (where many of the press hotels are situated) to travel to the MAC.
2.6 Media Accreditation Centre opening hours
Opening hours
27 June 2012 – 13 July 2012 09:00 – 18:00 14 – 27 July 2012 07:00 – 22:00 28 July 2012 – 11 August 2012 07:00 – 20:00 12 August 2012 07:00 – 18:00
Locally-based media are encouraged to visit the MAC as early as possible to have accreditation validated. The accredited individual must be present and must show a valid passport, UK driving licence or European identity card to have their accreditation validated.
2.7 Accreditation
Accreditation must be visible at all times. Please do not attach any items to the accreditation as this may invalidate the accreditation or cause delays at the security check points.
An example of the information featured on accreditation is shown on the right.
2.8 Access privileges
Zone access privileges are assigned to each accredited category in accordance with IOC rules on the basis of the minimum requirements needed to perform that role.
2.9 Press zones
Within the competition venues, Zone 4 includes access to the following areas for accredited Press:
– Venue Media Centre – Press tribune
– Mixed zone
– Media conference room
– Photo positions (with photo vest only)
– Media lounge
2.10 Accreditation for high-demand events
For certain events, including the Opening and Closing
Ceremonies, the number of press and photographers wanting access to the venue may exceed the number of spaces available in the press tribune and the number of photo positions available. For these ‘high-demand events’, a ticket will be required to access the venue, in addition to a valid accreditation. The IOC Media Operations team will allocate high-demand event tickets to the NOC press attachés or, if there is no press attaché, nominated representative, from its office on the first floor in the MPC. The press attaché for each NOC will then distribute the tickets to its accredited national press.
Only press with an E, EP, Es, EPs or ET accreditation will be eligible to receive tickets for high-demand events.
The expected high-demand events for the London 2012 Olympic Games are:
– Opening Ceremonies – Closing Ceremonies – Swimming finals
Additional sessions may be added in due course.
2.11 Lost, stolen or damaged accreditation
All lost or stolen accreditations must be reported as soon as possible to the nearest accreditation centre. Lost or stolen cards will be cancelled immediately. A replacement accreditation will be issued no sooner than 24 hours after the individual completes and signs a declaration form. Accredited press may request a day pass or guest pass for immediate work requirements.
2.12 Guest passes
Guest passes for both the MPC and the Olympic Village Plaza will provide approved visitors short-term access to those venues. Guest passes will be valid for one day only, until midnight on the day of issue. All guest passes are non-transferable.
Individuals accredited for the MPC can request guest passes for visitors who do not have accreditation for the MPC, provided they can demonstrate a valid reason for the guest’s entry. Application forms will be available online and also from the main help desk at the MPC. Application forms must be submitted online or in person at one of the guest pass offices no later than 18:00 the day before requested entry. The exact procedure for requesting MPC guest passes will be posted on The Exchange in due course.
17
Press Facilities and Services Guide Guests will be subject to
background checks. Repeat applications for the same guest will be subject to scrutiny and likely to be rejected. All guest pass requests for the MPC will be subject to approval by and granted at the sole discretion of Press Operations.
Guest passes to the MPC will only provide access to the MPC, High Street and Catering Village. There will be three MPC guest pass offices, one located near the Media Transport Mall, one in the common domain near the bridge access into the MPC (between the Hockey Centre and Handball Arena), and one located in the venue accreditation help office adjacent to the eastern plaza entrance near Stratford International train station.
To obtain a guest pass for the Olympic Village Plaza go to the Olympic Village media guest pass desk. Please see the ‘Venue Press Operations’ section of this guide for details.
There will not be any guest passes available for the Olympic Rowing and Canoe Sprint Village in Egham or the Olympic Sailing Village in Weymouth and Portland.
Hertford Union Canal Hackney Cut River River Lea Lea A11 A11 A12 A12 A12 A12 Central London
North Greenwich Arena; ExCeL; Greenwich Park
Central London
Guest Pass Office
International Broadcast Centre Main Press Centre Hockey Centre Velodrome BMX Track Eton Manor Basketball Arena Victoria Park Athletes’ Village Stratford International Stratford City Sponsors’ Hospitality Zone Olympic Stadium Aquatics Centre The Orbit Handball Arena Water Polo Arena Stratford Abbey Road Media Transport Mall Olympic Stadium Warm-up Area
Step-free. Staff assistance not guaranteed.
Step-free. Staff assistance not guaranteed. Victoria Park Hackney Marsh 0 250 metres N
Guest Pass Office
Guest Pass Office
Competition venue
Docklands Light Railway National Rail London Underground London Overground Training/warm-up venue Broadcast/press Secure perimeter
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Press Facilities and Services Guide
2.13 Accreditation for the IOC Session
The IOC Executive Board will meet at the Hilton Park Lane Hotel on 21 and 22 July 2012 and the IOC Session at the Grosvenor House from 24 to 26 July. All media briefings during these meetings will take place at the Grosvenor House where a media centre will be in operation.
Media accreditation for the London 2012 Olympic Games
will automatically allow access to the media briefings and the media centre at the Grosvenor House. However, to access the Hilton Park Lane Hotel for photo opportunities during the EB meeting special passes will be issued by the IOC upon request.
Please contact pressoffice@ olympic.org for additional information on the IOC Executive Board and IOC Session meetings.
Hertford Union Canal
Hackney Cut River River Lea Lea A11 A11 A12 A12 A12 A12 Central London
North Greenwich Arena; ExCeL; Greenwich Park
Central London
Guest Pass Office
International Broadcast Centre Main Press Centre Hockey Centre Velodrome BMX Track Eton Manor Basketball Arena Victoria Park Athletes’ Village Stratford International Stratford City Sponsors’ Hospitality Zone Olympic Stadium Aquatics Centre The Orbit Handball Arena Water Polo Arena Stratford Abbey Road Media Transport Mall Olympic Stadium Warm-up Area
Step-free. Staff assistance not guaranteed.
Step-free. Staff assistance not guaranteed. Victoria Park Hackney Marsh 0 250 metres N
© Crown copyright and database right 2011. Ordnance Survey 100046062. You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form.
Guest Pass Office
Guest Pass Office
Competition venue
Docklands Light Railway National Rail London Underground London Overground Training/warm-up venue Broadcast/press Secure perimeter
3 Press accommodation
LOCOG has agreements with hotels and university accommodation in the Bloomsbury area of London, where Russell Square (the Media Transport Hub at Games time) is located. Most hotels are within 15 to 20 minutes walking distance of Russell Square.3.1 Accommodation reservation timeline
27 February 2011 NOCs began to allocate accreditation to press organisations, which gave them access to LOCOG press accommodation.
27 May 2011 Deadline for organisations to complete and return press accommodation request form.
Autumn 2011 Press who returned the form received an email with an electronic link to the LOCOG accommodation reservation portal.
27 October 2011 Deadline to reserve press accommodation. 5 January 2012 Deadline for press organisations to make first 50 per cent payment of accommodation bill. Failure
to do so will result in loss of booking. 5 January 2012 Deadline to release any rooms to LOCOG without penalty.
27 March 2012
Deadline for press organisations to make remaining 50 per cent payment of
accommodation bill. Failure to do so will result in loss of booking and forfeiture of the deposit.
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Press Facilities and Services Guide
U EL QUA R L S E R SS H UN TL EY STR EET TOLPUDDL E STREET COLONN ADE BA RNBY S TREET MID LA ND RO AD CH AL TON ST RE ET BE LL YAR D W HARF ROAD DO V E S YA RD CO LLE GE PL A C E KEAN S TR EE T MAIDE N LAN E RUGBY S TR E E T BR ID LE LA NE TH AN ET STR EET GOWE R PLA CE SU RR EY S TRE ET DORIC WA Y RO DN EY ST RE ET CAM LEY STR E ET CROMER ST REET HA R R ISON STREE T JOC KE Y 'S FIE LD S STEP HENS ON W AY LINCOLN 'S INN FI ELDS LISLE STREET NE W S QU A R E PH O ENIX PL ACE WICKLOW STREE T Q U EE N SQU ARE FLORA L STR EET BAYHA M PL A C E BE DFO RD W AY PERC Y STR EET BOW ST RE ET PO LAN D S TR EET DU KE'S RO A D BE RN ER S STR EE T SHEL TON STRE ET PU RC HE SE ST R EET M AL ET ST RE ET T R E AT Y S T R E E T W HIT FIE LD ST RE ET NE WM AN S TRE ET VINE H ILL CH UR CH W AY LONG ACRE GR EAT QUEE N ST REET C HAN C ERY LAN E BERNAR D STRE ET CALT HOR PE STRE ET BE DFO RD SQ UARE S T M AR TIN 'S LA NE JUD D STR EET CROWN DALE ROA D PENT ON RISE OAKL E Y SQ UAR E GRAY'S INN RO AD EUSTON ROAD SWINTO N STREE T CAM DEN STR EET H AM P S TE A D R O AD SHAF TESB URY A VENU E EV ER SH OLT ST RE ET VICTORIA EMBANKMENT M ORT IMER S TREE T CH AR ING CR OS S RO AD RO SEB ER Y AV EN UE FE TT ER LAN E WHARFDALE ROAD HIGH HOLBO RN THEOBA LD'S R OAD HIGH HOLBORN GOOD GE ST REET STRA ND ACTON S TREET CALE DONI AN R OA D BLOOM SBUR Y WAY TO TT EN HAM CO URT RO AD GOW ER ST RE ET OXFORD STREET ALD WYC H GR AY'S INN RO AD PAN CRA S R OAD YO R K W AY KING SW AY TUN N EL KIN G SW AY K ING S C RO SS RO AD EN DE LL STR EET B LOO M SBU RY S TR EET GU ILFORD STREET EU STON ROAD O SS ULST O N S TR EET FA RR INGTO N R OAD PENTONVILLEROAD
Russell Square
(Media Transport Hub)St Pancras
(Javelin®)Soho
Strand
Holborn
St Giles
Fitzrovia
Bloomsbury
St Pancras
Pentonville
Somers Town
Hotel Russell Thistle Euston Ibis Euston Hilton London Euston Grange Holborn Hotel Travelodge Farringdon Holiday Inn Bloomsbury Travelodge Kings Cross Montague on the Gardens Thistle Bloomsbury Park William Goodenough Club Travelodge Covent Garden Novotel St Pancras Premier Inn London Euston Radisson Edwardian Grafton Jurys Inn Islington Radisson Edwardian Kenilworth Travelodge Islington (Royal Scot)Holiday Inn Kings Cross Bloomsbury
Thistle Kingsley Hotel (Bloomsbury) College Halls
(University of London)
Waverley House Hotel (Aquarius Hotels)
University College London Francis Gardner Premier Inn
Kings Cross St Pancras
University College London James Lighthill
International Halls (University of London)
Press Hotel Locations
University College London Garden Hall / Hughes Parry
University College London SOAS
Dinwiddy House
Bloomsbury Hotel
Press Hotel Locations
0 250
metres N
© Crown copyright and database right 2011. Ordnance Survey 100046062. You are not permitted to copy, sub-license, distribute or sell any of this data to third parties in any form.
3.2 Press accommodation – list of hotels
Hotel Address Parking
Bloomsbury Hotel 16–-22 Great Russell Street, London, WC1B 3NN No Grange Holborn Hotel 50-60 Southampton Row, London, WC1B 4AR No Hilton London Euston 17-18 Upper Woburn Place, London, WC1H 0HT No Holiday Inn Bloomsbury Coram Street, London, WC1N 1HT Yes Holiday Inn King’s Cross Bloomsbury 1 King’s Road, London, WC1X 9HX Yes Hotel Russell 1-8 Russell Square, Bloomsbury, London, WC1B 5BE No Ibis London Euston 3 Cardington Street, London, NW1 2LW Yes Jurys Inn London – Islington 60 Pentonville Road, London, N1 9LA No Mercure London Bloomsbury
(formerly Waverley House Hotel) 130-134 Southampton, London, WC1B 5AF No Montague on the Gardens 15 Montague Street, London, WC1B 5BJ No Novotel London St. Pancras 100-110 Euston Road, London, NW1 2AJ No Premier Inn London Euston 1 Dukes Road, London, WC1H 9PJ Yes Premier Inn London King’s Cross St.
Pancras 26-30 York Way, London, N1 9AA No
Radisson Edwardian Grafton 130 Tottenham Court Road, London, W1T 5AY No Radisson Edwardian Kenilworth 94-97 Great Russell Street, London, WC1B 3LB No Thistle Bloomsbury Park 126 Southampton Row, London WC1B 5AD No Thistle Euston 43 Cardington Street, London, NW1 2LP Yes Thistle Kingsley Hotel Bloomsbury Way, London, WC1A 2SD No Travelodge Covent Garden 10 Drury Lane, London, WC2B 5RE No Travelodge Farringdon 10-42 King’s Cross Road, London, WC1X 9LN Yes Travelodge King’s Cross (Royal Scot) 100 King’s Cross Road, London, WC1X 9DT Yes Travelodge King’s Cross Gray’s Inn Road, London, WC1X 8BH No University College London – James
Lighthill House 3 Penton Rise, London, WC1X 9EN No University of London – College Hall Malet Street, London WC1E 7HZ No University of London – Garden Halls and
Hughes Parry Hall 19-26 Cartwright Gardens, London, WC1H 9EF No University of London – International Halls Lansdowne Terrace, WC1N 1AS No University of London School of Oriental
and African Studies (SOAS) – Dinwiddy
House 189-205 Pentonville Road, London, N1 9NF No Waverley House Hotel
(now Mercure London Bloomsbury) 130-134 Southampton, London, WC1B 5AF No William Goodenough College –
23
Press Facilities and Services Guide
Co-Host Cities
Hotel Address Parking
Cardiff - Radisson Blu Hotel Meridian Gate, Bute Terrace CF10 2FL Yes Coventry – Ramada Hotel and Suites The Butts, Earlsdon, Coventry, CV1 3GG Yes Glasgow – Jurys Inn 80 Jamaica Street, Glasgow, G1 4QG Nearby Glasgow – Premier Inn Glasgow City
Centre 187 George Street, Glasgow, G1 1YU Nearby Manchester – Jurys Inn 56 Great Bridgewater Street, Manchester, M1 5LE Nearby Manchester – Ramada Salford Quays 17 Trafford Road, Manchester, M5 3AW Nearby Newcastle – Thistle County Hotel Neville Street, Newcastle, NE1 5DF Yes Weymouth and Portland – Riviera Hotel Bowleaze Cove, Weymouth, DT3 6PR Yes Weymouth and Portland – Russell Hotel 135-138 The Esplanade, Weymouth, DT4 7NG Yes
4 Press Rate Card
The Press Rate Card can be found on the Press Rate Card tab of the Press Operations extranet site, The Exchange. The Press Rate Card offers various items and services needed during the Games, including internet access, information technology, telecommunications, radio frequency coordination and vehicle hire.Accredited press organisations that have ordered private office space in the Main Press Centre can rent furniture, fixtures and equipment and make non-standard requests.
Orders should be placed via the Rate Card website http:// ratecard.london2012.com
Once press have submitted a rate card order, it can be amended, modified and even cancelled without charge until 31 December 2011. No payments will be due until January 2012. We encourage press to place orders early.
4.1 Internet
All work stations in press and photo workrooms in the Main Press Centre and the Venue Media Centres, as well as each tabled position (and some non-tabled positions) in the press tribunes, will be cabled for internet access. In addition, wireless internet (Wi-Fi) will be available in media conference rooms and media lounges.
Internet access must be purchased through the Press Rate Card: – Gold package for £150:
8 Mbps internet access account including myInfo+ (for more
information about myInfo+, see
the ‘Olympic News Service’ section of this guide)
– Silver package for £130: 8 Mbps internet access account – Bronze package for £90:
1 Mbps internet access
account (not recommended for photographers or sending/ receiving large files)
Press that only require internet access can send an email to [email protected] specifying the level of service required. Avoid the queues at Games time and order internet without delay.
LOCOG will provide an internet network of superior quality and low-contention ratio (sharing of bandwidth). Synchronous upload and download means one-way traffic is not prioritised, allowing freedom to use it as required.
4.2 Telecommunications
Telecommunications services can be ordered for press tribunes and press and photo workrooms in competition venues, but the placement will be at the discretion of Press Operations. Any orders for a competition venue do not guarantee a ticket to a high-demand event, nor do they guarantee a seat in the press tribune (timely arrival is imperative).
The phone numbers of ordered mobile and fixed phones will be issued well in advance of the user’s arrival at the Games.
4.3 Radio frequency coordination
Any wireless devices that press intend to bring to the Games, such as walkie-talkies (PMR radios) and wireless internet routers, will need prior written approval and coordination by LOCOG’s Spectrum team. Applications for radio frequency coordination should be submitted through the Press Rate Card ordering website. Go to the ‘Spectrum Requests’
25
Press Facilities and Services Guide tab at the top of the ordering
website. To secure frequencies, we strongly recommend applying for a spectrum licence prior to the deadline of 31 December 2011. Press using radios that are classified as ‘licence free’ or ‘licence exempt’ must still apply for radio frequency coordination for the Games. Radio devices that have not been coordinated by the LOCOG Spectrum team will not be allowed to operate at London 2012 venues. Please note that the frequency coordination process does not apply to mobile phones and smart phones.
Approved and validated wireless devices must carry a validation sticker, which will be issued at the Spectrum desk in the MPC from 27 June 2012.
Radio triggered devices will not need a spectrum licence, but will still need a sticker to be authorised for use in Games venues.
See the 'Photo operations' section of this guide.
4.4 Vehicle hire
There will be a limited supply of vehicles available for hire through the Press Rate Card. LOCOG recommends that press organisations place vehicle orders as soon as possible.
LOCOG will pay the central London congestion charge for any vehicles rented through the Press Rate Card. All Rate Card vehicles will be London emission zone compliant. (See the ‘Driving in London and parking regulations’ section of this guide.)
4.5 Vehicle Access and Parking Permits
A Vehicle Access and Parking Permit (VAPP) will be required to access and to park at Olympic venues. Please note, however, that parking at Olympic venues will be extremely limited and that there will be no parking for the press within the Olympic Park. Press are strongly encouraged to use the LOCOG TM system or public transport (free of charge to accredited media) as these are the most efficient ways to travel to and from venues.
VAPPs can be purchased from the Press Rate Card and will provide access and parking at P6 parking lots that will be outside the secure perimeter but within walking distance of the venue media entry point.
The ACT (All Competition and Training) VAPP provides access and parking at all competition and training venues where parking is available, as well as at the multi-storey car park adjacent to the Main Press Centre. The MPC VAPP provides access and parking at the multi-storey car park adjacent to the Main Press Centre only. There will also be venue-specific VAPPs for competition venues where parking is available. Specific VAPPs will be in force for load-in/load-out periods.
A limited number of VAPPs will be available, so these should be ordered early through the Press Rate Card.
4.6 Press Rate Card timeline
27 February 2011
NOCs began to allocate accreditation to press organisations, which gave them access to order goods and services from the Press Rate Card 1 May 2011 Press Rate Card Normal Ordering Period began 27 July 2011 Deadline for press to return Intent to Rent forms for MPC office space 31 Dec 2011 Deadline for Press Rate Card Normal Ordering Period 1 Jan 2012 Press Rate Card invoicing begins (payment due within 30 days following receipt of invoice)
1 Jan 2012
Late Order Period begins
– Many items (excluding internet) subject to a 25 per cent price increase
– Payment due within 30 days following receipt of invoice
1 May 2012 Games-time Order Period begins– Late Order Period prices
– No invoice provided, immediate payment required
LOCOG will confirm acceptance of orders via email and will fulfil orders once payment has been received. All prices in the Press Rate Card are given in pounds sterling (GBP) and are published exclusive of Value Added Tax (VAT). VAT, which is currently 20 per cent, will be added to the price of items where applicable. All orders submitted during the Normal Order Period and accepted by LOCOG will be invoiced in January 2012. Orders submitted during the Late Order Period will be invoiced following LOCOG’s acceptance of the order and no later than 15 May 2012. In some cases you may be able to claim back VAT. For more information, visit http://www. hmrc.gov.uk/2012games/index. htm
4.7 Deposits
Loss and damage deposits and usage deposits will be applied to certain items and are listed in the Press Rate Card where applicable. Between 1 and 15 May 2012, one invoice covering applicable loss and damage and usage deposits on all orders placed
during the Normal and Late Periods will be issued. During the Games-time Order Period, there must be immediate payment of corresponding deposits.
4.8 Deposit refunds
LOCOG will email a confirmation of the total deposits paid, less charges due for lost or damaged items and/or insufficient usage deposits, if any. LOCOG will confirm the amount to be refunded no later than 31 October
2012. LOCOG will make every reasonable effort to pay all refunds or other monies related to Press Rate Card no later than 31 October 2012. Please note that all refunds will be paid in pounds sterling (GBP) and LOCOG will be responsible for payment of all bank charges related to these refunds. For complete details, please refer to the Press Rate Card.
4.9 Press Rate Card updates
Any updates to the Press Rate Card will be posted on the Press Operations extranet site, The Exchange.
27
Press Facilities and Services Guide
5 Main Press Centre
The Main Press Centre islocated in the north-west corner of the Olympic Park adjacent to the Media Transport Mall (incorporating the media transport hub). It comprises a 29,000 square meter building, designed to provide all the necessary facilities and services required for accredited press to undertake their work efficiently and effectively throughout the Olympic Games. The MPC will be co-located with the International Broadcast Centre (IBC), sharing transport, catering and ancillary services.
Both press (all E-category except Ex and EPx) and broadcasters will have access to the MPC, as well as any accredited individuals with ‘MPC’ on their accreditation. The MPC can be easily reached via the Media Transport TM system from the Bloomsbury Media Transport Hub. The travel time between the two will be approximately 35 to 40 minutes on the Olympic Route Network. On arrival at the MPC via the TM Service, media will be dropped off at the ground floor of the Media Transport Mall. From there, media will proceed via the lifts or stairs to the Pedestrian Screening Area (PSA) on the first floor of the Media Transport Mall, where luggage screening, security and accreditation checks will take place. Once through the PSA, media will be able to take lifts, stairs or escalators down into the IBC/MPC.
From inside the Olympic Park, media will be able to follow designated walking routes in the common domain to the MPC and other venues.
The Olympic Park loop road will serve all venues except the Handball Arena and Hockey Centre, which are a short walk from the MPC. Please see the ‘Media transport’ section of this guide for more details.
Facilities and services at the MPC: Ground floor:
Main help desk Private office space
Press workroom (816 positions) Press workroom help desk Results and printing distribution IOC Communications office LOCOG Press Operations office LOCOG News Desk and Communications office Reference library Transport desk Internet lounge TV viewing area
Media lounge (with wireless internet connectivity)
Paralympic Games information office Quiet room Technology store Bar General store First floor:
Main media conference room Four supplementary media conference rooms
Media conference booking office Photo workroom (288 positions) Photo workroom help desk Camera loan and repair centre Interview area
IOC Media Operations and Ticketing offices
Service centre
Press Rate Card office (in the service centre)
Private office space Pro Photo store
Rate Card technology help desk (in the service centre)
Spectrum office (for frequency coordination of wireless devices – also in the service centre)
Second and third floors: Private office space
5.1 High Street services
In addition to the services located in the MPC, the High Street, located in between the MPC and the IBC, will accommodate a number of supplier and retail services, available for use by all accredited media.
These include: Bar
Cafe
Dry cleaning and laundry service Faith room
Gym
Hairdresser and grooming centre
Lloyds TSB bank branch London & Partners tourism, local area and filming location information centre
Massage centre Medical centre Merchandise store Pharmacy
Sustainability information office LOCOG marketing office UPS courier and logistics office Visa cash machines (ATMs) Visa pre-paid card distribution desk
Hours and dates of operation of the above services will be published on the Exchange in due course.
5.2 MPC hours of operation
27 June – 15 July 2012 (bump-in period) 06:00 – 22:00 16 July – 12 August 2012 24 hours a day 13 August – 17 August 2012 (bump-out period) 06:00 – 22:00
The MPC will be open to all accredited press from 06:00 on 27 June 2012 to facilitate the build and fit-out of all private office spaces and for general planning and preparation access.
The Olympic Games MPC bump-out period will be 06:00 to 22:00 each day, from 13 to 17 August 2012.
Please note that all bump-in and bump-out deliveries and collections must adhere to LOCOG’s delivery and collection procedures. These will be published in detail on The Exchange in due course.
5.3 Service centre
The service centre, located on the first floor of the MPC, will manage all private office space check-in and check-out procedures and will also assist with all rate card, spectrum (wireless device)
licensing, rate card technology and finance enquiries and issues.
5.4 Press and photo workrooms
The MPC will have a press
workroom and a photo workroom, each with its own help desk. The press workroom will have a capacity of 816 and the photo workroom will have a capacity of 288, all pre-cabled for power and internet connectivity and available on a first come, first served basis. Internet access can be purchased through the Press Rate Card. Printers for the myPrint service will also be available – see ‘Remote printing’ in the ‘Olympic News Service’ section of this guide for more details. Lockers will also be available, free of charge, in the press and photo workrooms on a first come, first served basis. Photo Handbooks and photo vests can be collected at the photo help
29
Press Facilities and Services Guide desk. For more information, see
the Photo Operations section of this guide.
5.5 Media conference rooms
There will be five media
conference rooms located in the MPC. The main media conference room on the mezzanine level, which will be accessed from the first floor of the MPC, will have a capacity of 700 and will feature dedicated photographer positions. Live broadcasts of media
conferences held in the main conference room will be aired on the CATV system, which will be shown on screens throughout the MPC.
Simultaneous interpretation will be provided in the main media conference room in the following languages: Chinese (Mandarin) French German Italian Japanese Korean Portuguese Russian Spanish
A second media conference room on the first floor of the MPC will have a capacity of 200, and a further three media conference rooms will each accommodate 80 media. Consecutive interpretation will be provided in all
supplementary media conference rooms as and when required. Wireless internet connectivity will be available in all media conference rooms, facilitating direct filing via internet access purchased from the Press Rate Card.
Currently, media conference bookings can be requested by sending an email to conferencebookings@
london2012.com. From 27 June
2012, there will be a media conference room booking team on-site to facilitate bookings. The media conference centre will be open from 08:00 to 20:00 daily.
5.6 Private offices in the MPC
Accredited press organisations and NOCs can rent private office space in the MPC. The deadline for submitting Intent to Rent forms for renting private office space was 27 July 2011, however, space may continue to be
requested as long as it is available via email to mandy.keegan@ london2012.com. Check-in for private office space will begin at the service centre on the first floor. All organisations allocated office space will be issued a scale plan onto which their office layout must be plotted and submitted to [email protected] by 31 January 2012.
Organisations with private office space may bring their own furniture, fittings and equipment (FFE) but will be required to adhere to LOCOG’s delivery, access and health and safety policies. LOCOG can also provide standard and non-standard
FFE via the Press Rate Card. Any organisation undertaking their own technical fit-out will be required to comply with the health and safety regulations (safe working practices) of both LOCOG and the MPC principal contractor, and are subject to the submission of a risk assessment. Details will be provided to individual organisations as appropriate. All technology items (including internet, telephony infrastructure and CATV) are only available via the LOCOG Press Rate Card.
5.7 IOC Ticketing Office
The IOC Media Operations and Ticketing offices will be located on the first floor of the MPC. NOC press attachés and NOC
representatives will be able to collect press tickets for high-demand events at this location.
5.8 IOC Communications Office
The IOC Communications Office, located on the ground floor, will consider all requests for information and interviews.
5.9 Research library
To assist journalists and photographers in background research for the Games, a library located on the ground floor will house reference and research documents, including publications relating to the UK’s Olympic heritage and Olympic sports. This reference material will complement the information that will be
available on Info+.
The library will be staffed by experienced information specialists who will provide research and referral services.
5.10 Technology store
A store will be located on the ground floor and will provide equipment and parts on a retail basis. Equipment repairs will also be facilitated through this store.
5.11 Pro Photo store – please see
the ‘Photo Operations’ section of this guide
5.12 Camera loan and repair
service– please see the ‘Photo
Operations’ section of this guide
5.13 Guest passes – please see
the ‘Accreditation’ section of this guide
5.14 Parking
The Media Transport Mall adjacent to the MPC will have parking spaces for vehicles with the appropriate Venue Access and Parking Permits (VAPPs). VAPPs are available to purchase via the Press Rate Card (see the ‘Press Rate Card’ section of this guide for more details.)
5.15 Catering Village
The Catering Village, located next to the MPC, will provide the following wide range of food and beverage offerings:
McDonald’s restaurant Delicatessen
Barbeque
International buffet – to include ‘Best of British’, ‘Asian’, ‘Global’, and ‘Mediterranean’ dishes
5.16 MPC and High Street food and beverage services
In addition to the services
provided in the Catering Village, there will be coffee and snack kiosks located on each floor of the MPC and a trolley service for light snacks and drinks will operate across all floors. Vending machines will be located throughout the MPC. There will also be a bar on the ground floor of the MPC as well as a bar and cafe located in the High Street.
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Press Facilities and Services Guide
5.17 Food and beverage services – hours of operation
Dates/venues 27 June – 15 July 16 July – 12 August 13 August – 17 August
Catering Village food
court restaurants 07:00-21:00 24 Hours 06:00-22:00 Catering Village
barbeque 11:00-22:00 11:00-23:00 11:00-2:200 Catering Village deli 07:00-20:00 07:00-20:00 07:00-20:00 High Street cafe 07:00-22:00 07:00-22:00 07:00-22:00 High Street bar 08:00-22:00 08:00-02:00 08:00-22:00 MPC coffee pods 06:00-22:00 24 Hours 06:00-22:00 MPC bar 11:00-22:00 11:00-02:00 11:00-22:00 IBC coffee pods 06.00-22:00 24 Hours 06:00-22:00
5.18 Late night food ordering service
In addition to the Catering Village and other food services at the MPC, there will also be a desk delivery service operating from 23:00 to 04:00 from 16 July to 12 August. Orders for pizza, nachos, soft drinks and a limited range of alcoholic drinks will be available on a pre-order basis to be delivered directly to your desks and private office spaces.
6 Customs and freight
forwarding
6.1 Designated customs broker and freight forwarder
United Parcel Service Inc (UPS) is the Official Customs Brokerage Services Supporter and Official Freight Services Supporter for the London 2012 Games.
Together with the LOCOG Logistics team, UPS will operate the Games Logistics Coordination Centre and provide logistics services to venues, warehousing services and the supporting transport network. During the Games, UPS will work closely with LOCOG to provide integrated customs clearance to press organisations and delivery services to the MPC. UPS will also have a retail outlet based in the High Street.
For press organisations, the advantages of using LOCOG’s designated customs broker and freight forwarder include:
– accredited representatives at the LOCOG Logistics desks;
– drivers accredited to make deliveries to the MPC (including during the lockdown period); – accredited material handling
staff on-site at the MPC (as required);
– expertise in all LOCOG Logistics policies and procedures;
– expertise in the management of duty and tax remission orders; and
– UPS staff available to answer questions and enquiries 24 hours a day, seven days a week by phone on +44 (0)1753 760424 or by email UPS2012@ UPS.com. Alternatively, visit www.UPS.com
UPS agents worldwide are familiar with shipping and regulatory requirements in every country. UPS has extensive experience in handling complex freight and we recommend that organisations contact UPS directly for
information about shipping goods to the UK and specifically into the MPC.
6.2 Unaccompanied shipments, customs formalities
Detailed customs information, temporary admission of goods information, ATA carnet information and much more is contained in the Customs and Freight Guide, which can be found at http://www.london2012.com/ publications/customs-and-freight-guide.php
Further information can be also be obtained by visiting www.hmrc. gov.uk
– A brief guide to import procedures
– A brief guide to export procedures
A summary MPC Logistics Guide providing details on all deliveries and collections at the MPC will be published in due course and made available on The Exchange.
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Press Facilities and Services Guide
7 Venue Press
Operations
Venue Press Operations will be managed centrally at the Main Press Centre. However, in each venue there will be a Venue Media Manager who will be responsible for the smooth running of all the press services in the venues. There will be 32 Venue Media Managers in total, supported by 13 Deputy Venue Media Managers.
There will be a further 100 paid staff running the workrooms, mixed zones and media
conferences, as well as a volunteer workforce of almost 1,400.
7.1 Venue Media Centres
There will be Venue Media Centres (VMCs) in all competition venues, at the Olympic Village and at the Olympic Family Hotel where the IOC Sessions will be held. The VMCs in competition venues will consist of press and photo workrooms, and each position will have a cabled internet connection and power. In addition, the VMC will have a media help desk, lockers, Info+
terminals and printers (including the myPrint service – see ‘Remote printing’ in the 'Olympic News Service' section of this guide for details), pigeonholes for news and results, plus the offices of Press Operations staff.
In general, the VMC will open three days prior to competition starts in each venue. Earlier access (from 16 July) can be arranged for the testing of rate card
equipment and other installations, however, this should be done by appointment with the Venue Media Manager or Venue Photo Manager.
Where athlete training is held in the competition venue, media will have access to the facilities, although the VMC may not yet be fully operational. It will be operational three days prior to competition.
Note that the VMCs at Eton Dorney (for Rowing and Canoe Sprint) and Weymouth and Portland (for Sailing) will be open from 16 July 2012.
On competition days, the VMC will open three hours before the start of the first event or match in that venue, and will remain open for four hours after the last competition has concluded. On non-competition days, the VMC will be open from 09:00 to18:00.
7.2 Press tribunes
The tabled positions in the press tribunes will be fitted out with cabled internet at every desk (internet access must be purchased from the Press Rate Card) and shared TV monitors. The tabled positions will also have UK standard power sockets (BS 1363). Adaptors will be available for loan, free of charge, at the Venue Media Centre help desk. A results delivery service will also be available for those working in the tabled tribunes. In addition, a number of non-tabled press tribune seats will have cabled internet connectivity and power.
7.3 Mixed zones
The IOC determines the order of interviews in the mixed zones. Athletes first pass through the broadcast area before reaching the press area. LOCOG and Olympic Broadcast Services are currently working on an initiative whereby broadcast interviews from selected mixed zones will be transmitted to press tribunes. Press Operations will be
responsible for the press section of the mixed zones, which all E-Accredited journalists will be able to access. The IOC-recognised international agencies (Associated Press, Reuters and Agence France-Presse), the host