Welcome to Ambur! We offer a revolutionary and easy-to-learn restaurant
management solution that’s not only adaptable, but also robust enough to operate in even the most demanding environments.
This training guide will help you learn the ins and outs of Ambur. You’ll complete a number of tasks with whatever database you currently have in the system. A database is the file in which everything you do in Ambur is saved. This includes menu items, orders, settings, permissions, etc. These tasks will get you acclimated to the App and make setting up Ambur a breeze. After these tasks are complete, load the blank database into your iPad/iPod Touch/iPhone (Which you can download from the Resellers’ Page), and you’ll set up a database from scratch for “Sample Restaurant.” If you already have a database set up in your device that you want to keep, you can email a copy of that to yourself (Managementàsettingsàaction key (arrow in top right corner)àE-mail Database). This feature requires that you have a mail account set up on your iPad. By the time you’ve completed the tasks, you’ll know how to put it back. From the point that you sign the reseller agreement, you will have two weeks to complete the tasks and send us the database file. Once we’ve checked the database given you feedback, you’ll be added to our Reseller’s list on our website.
We do recommend you purchase at least the TSP100 (Receipt) printer from our website. As a signed reseller, you will receive an additional discount directly from our online store for this first printer. Please call 888.770.2205 soon after you and Ambur have signed the agreement, and we will provide you the discount code.
As stated in our initial email to you, Ambur will allow you to determine your own setup and support fees. If you choose not to provide these, we at Ambur will still provide your customers will free 30-day phone support and e-mail support for life.
To begin, download the manual from the support page located on our website or from the Resellers link provided to you in the email
(https://sites.google.com/a/amburapp.com/resellers/). It’s very important that you read through the entire manual; a lot of what you’ll be doing is outlined exactly. Now please complete the following tasks:
• Download Ambur (If you haven’t already) • Open Hub (If you haven’t already)
• Stop using as Hub; Open hub again. (Button at top of home screen)
• At this point, you may find it useful to go to ManagementàSettingsàLogin Timeoutànever. Leave everything else as is.
• Go back to the “Home” screen of Ambur. • Create a new order
• Hit the “Action Key (Top right corner)” and take note of the options there. • Delete that order (swipe your finger across the selection.)
• Create a new menu item, name it Hamburger, and leave it alone for now. • Go to Management, select options groups, and create two new option groups.
o Name one “Meat Temp,” set the number to choose to 1, no custom entry, and add the options of Rare, Medium, and Well.
o Name the second option group “Toppings.” Allow as many choices as the customer wants, and allow for custom entries. Add to this option group the options “Lettuce,” “Tomatoes,” and “Onions” for free. Also add “Bacon” at the price of a dollar.
• Create a category named Burgers • Create an order type of “Dine In”
• Create a printer group called “Kitchen – Hot.”
• Go back to your menu item setup, and select Hamburger. o Price it at 8.50
o Leave the kitchen name, it will default print the name o Allow the burger to be discountable
o No description o No prompt for name o No prompt for price o Leave inventory at zero o Put cost to business as 3.50
o Assign printer group “Kitchen Hot” to the Hamburger item o Select the option groups “Meat Temp” and “Toppings” for the
Hamburger.
o Leave the tax rate alone—a menu item with this section left blank will take the default tax rate as inputted in Settings.
o Add Hamburger to the “Burgers” category. (This category will not show up. Categories must have at least 2 items in them before appearing.) • Remember this process when you are creating menu items later. Take into
consideration how everything is connected, so you can determine which things to set up first and how you want to arrange everything.
• Create a new user. Name this user to your liking and give them the password “555.” Set their default order type to “Dine in.”
• Create a new user group. Name this group “Servers.” Change “prompt to clock in” to “yes,” and add the user you just created to this group.
o Apply Employee Default permissions to this user group. This can be achieved by going to the user group screen, hitting the action key, selecting change permissions, then hitting the action key again and selecting “Apply Employee Defaults.”
• Create a new payment type. Name this payment type “American Express.” Make sure “credit card” is set to “Yes” and “cash” is set to “No.” Having your payment types set correctly is important for the Employee summary report. • Create a new charge type. A charge type is a discount or service charge that
can be added to an order. Name it “$5.00 Discount.” o Select “Yes” for discount.
o Select “Yes” for exclusive. (Exclusivity will ensure that this discount cannot be applied to orders with other discounts attached)
o Select “No” for percentage based. o Select “No” for counts as tip. o Enter “5” for amount.
o Leave maximum value at “0.” (This is mainly for open amounts. For example, if you enter a maximum total of $20 dollars, and somebody enters a 50% discount on a $100 order, Ambur will auto-adjust the amount down to $20.)
o Enter “10” for minimum total. (Discount cannot apply to order where total is less than XX.XX)
o Select “No” for “prompt for name.” o Select “No” for “prompt for amount.”
• Now select Settings. Take note of these settings, and find their descriptions in the manual (p. 60). Leave these for now.
• Under the list of settings there is a “+tax rates” button. These are for specialized tax rates that differ from the “default tax rate.”
• Under that is a list of devices, including the Hub itself, that have been
connected. If you select the device, you can set default customer copy, kitchen copy, and closed checks printers.
• Last on the page is a default order type that you can set for all orders. This order type is overridden if the person has a default order type attached to their user.
• In the “Action key (top right hand corner), you’ll find a number of additional functions, which are also detailed in the manual (p.64).
• Once you’re familiar with the settings page action key, go back to the home screen. Select the top button, and you’ll see where you can clock in/clock out, log out, open the cash drawer, and stop using as hub/unlink from hub.
Now that you’re familiar with the functionality of Ambur, you should be able to set up the following menu. This “menu” was designed for the purpose of giving you a
background in setting up a range of menus for different establishments, and to give you a database that you can show prospective customers, no matter their type of
restaurant. How you create the menu is at your discretion, but please do read through the entire setup before you begin.
For this Menu, we’re going to start from a completely blank database, which you should have received via e-mail. If you have not or cannot locate it, please contact an Ambur representative (888.770.2205 or [email protected]) and you will be sent another one. If you need to save a database that you’ve already created, from the main Hub, go to ManagementàSettingsàAction Key (Top right corner)à Email Database. Make sure you receive it in your inbox before continuing.
The database can be loaded onto your device from your computer via iTunes or from the device directly.
Using iTunes:
o Plug your device into a computer with iTunes. o Select the device listed on the left column o Select Apps on the top bar
o Scroll down and select Ambur from the list of “File Sharing” Apps
o Drag the Ambur_database.adb1 file from your computer into the “Ambur Documents” area.
o Replace previous document. From the device:
o Link your iPad to the mailbox that the database was sent to. o Open the email with the database attachment.
o Select the attachment, and “Open in Ambur”
Below are the details of the menu, how they’re grouped, and additional details. Again, you may want to change the login timeout to “never.”
Coffee Shop (Have these items send to “Printer Group” called “Coffee Shop” • Coffee (S: $1.25, M: $1.75, L: $2.00)
o Options: Reg/decaf, cream, sugar
o Set the coffees up so the reports will show how many smalls, how many mediums, and how many large coffees were sold.
• Latte (S: $1.75, M: $2.25, L: $2.50)
o Options: Soy Milk ($0.50), How much sugar o Keep track of total Lattes sold only. s
• Orange Juice ($1.75) • Muffin ($2.00)
o Options: Blueberry, Chocolate Chip, Banana Nut
o Set the Muffins up only to tally the total number of muffins sold. Pizzeria (Have these items send to “Printer Group” called “Pizzeria”
• Slice
o Cheese: $1.00, Other: $1.50 o Keep track of total slices sold • Small Pizza ($9)
o Options ($1.00 each): Pepperoni, Sausage, Peppers, Onions, Mushrooms, Olives
• Large Pizza ($14)
o Options (First one free, $1.50 each after that): Pepperoni, Sausage, Peppers, Onions, Mushrooms, Olives
o Options ($0.75 for each half): Pepperoni, Sausage, Peppers, Onions, Mushrooms, Olives
• Fountain Drink (S: $1.50, M: $2.00, L: $2.25)
o Options: Cola, Diet Cola, Lemonade, Iced Tea o Track total drinks sold only.
Quick Service: (Have these items send to “Printer Group” called “Kitchen – hot”) • Hamburger ($3.50) o Options: § Small Combo ($2.00) § Medium Combo ($3.00) § Large Combo ($3.75) § Type of Soda
§ No Lettuce, tomato, onion • Cheeseburger ($4.00)
o Options
§ Small Combo ($2.00) § Medium Combo ($3.00) § Large Combo ($3.75)
§ Type of Soda (cola, diet cola, lemonade, iced tea) § No Lettuce, tomato, onion
Full Service (Have these items all send to “Printer Group” called “Full Service Restaurant”) • Appetizer: o Mozzarella Sticks ($6.50) o Fried Calamari ($7.50) o Stuffed Mushrooms ($6.50) o Shrimp Cocktail ($10.95) o Soup ($4.50)
§ Minestrone, Clam Chowder, Cream of Broccoli • Entrees:
o Strip Steak ($25) § Options:
• Meat Temp (Rare, Medium Rare, Medium, Medium Well, Well),
• Soup (Minestrone, Clam Chowder, Cream of Broccoli – OR – Salad (Caesar, Balsamic Vinaigrette, Ranch) • Side (Baked Potato, Mashed Potatoes, Rice Pilaf,
Macaroni Salad) o Rib Eye ($28)
§ Options: Same as Strip Steak o Grilled Salmon ($22)
§ Options: Same as above, minus Meat Temp • Sides:
o Mashed Potatoes ($3.50) o Rice Pilaf ($3.50)
o Macaroni Salad ($3.50) • Dessert:
o Sundae ($7.00)
§ Choose flavor for each scoop (3 total) • Vanilla, Chocolate, Strawberry
§ No Chocolate Syrup, No Caramel, No Peanuts, No Pecans, o Apple Pie ($3.00) o Pecan Pie ($3.00) Bar • Domestic Beers o Pint ($4) o Pitcher ($12)
o Budweiser, Bud Light, Miller lite • Imported Beer
o Pint ($5) o Pitcher ($15)
o Heineken, Stella Artois
• Liquor (To keep this one simple, the selection is more general. In a real setup, you may categorize by types of liquor, and create menu items based on the actual brand of liquor)
o Option Groups
§ Shot (Base price)
§ On the rocks (Base + $1) § Neat (Base + $1)
§ Mixer (Base)
• Soda, Tonic, Cola, Diet cola o Vodka ($4) w/ options
o Scotch ($4) w/ options o Rum ($4) w/ options
Create the menu items in a way that flows nicely.
Keep in mind the following tips when creating this menu:
• Option groups will show up alphabetically when you select your items. Name the accordingly.
• A menu item can have unlimited option groups. Sometimes it’s better to attach more than less.
• If an option group is created to with “# to choose” to be set, once that limit is reached, the option selector window will automatically scroll to the next set of options.
• The category or categories that you put the items in can be sorted out from the .CSV file that is generated in Reports.
Course Lines
• Course lines can be created with menu items within Ambur.
• First, create a new item, named “---“ or “---Course---.” Which ever you prefer, this item, since it begins with a dash, will show up first alphabetically within the menu items
• Secondly, create another menu item, name “---Fire---“
• Now create two option groups. Name these options “Course” and “Fire.” For the option group Course, create the options “Appetizer,” “Entree,” and
“Dessert.” For the option group “Fire,” create the options “Entree” and “Dessert,” as the Appetizers should be created at the initial send.
• The menu items of Course and Fire, can both be added to all the categories or none of the categories. Either way, they will be easily accessible.
• You’ll get to experience how to use the course and fire options later. • Talk about merging items on checks from the settings page
Now that the menu’s set up, we’re going to need to add some non-menu features. • Create payment types for Cash, MasterCard, and Visa.
• Create a 15% discount with a maximum value of $10.00. Do not prompt for name or price.
• Create a user named Molly (Password 111). Set a default order type for her as “Dine In.” Make her a server with the employee default permissions and have servers prompted to clock in)
• Log out of the master user.
o *If you want to quickly log out of any user, just double tap the screen from any page with two fingers*
• Log in as Molly, clock in. o Create a new order.
§ Change the name of the order to Ted.
• Add a medium regular coffee, no cream two sugars, and a blueberry muffin.
• Ted pays $5 in cash and wants his change. • Close the order.
o Create another order
§ Name this order Mary
• Mary wants two pizzas. One pepperoni, one half cheese, half mushroom.
• Mary pays MasterCard. After the credit slips are printed, adjust the tip amount of the payment to $5.00.
• Close the order o Create another order
§ Name this order Fred
• Fred orders a medium hamburger combo with no lettuce, and lemonade.
o Create another order
§ Name this order Tony
• Tony orders Fried Calamari, Strip Steak rare with Minestrone soup and a side of mashed potatoes. • Tony’s wife, Maria, orders a shrimp cocktail, grilled
Salmon, Caesar salad, and a side of macaroni salad. • Send those items
• After Tony and Maria have finished their meal, they order a Sundae, two scoops chocolate, one scoop vanilla, and everything on it. When you send this item (via the blue send button), only the newly added items will send to the kitchen.
• It’s Tony’s birthday, so apply the 15% discount to this order.
• Tony pays with a Visa Card. Afterwards, adjust the tip on the payment to $15.00 then close the order.
o Create another order.
§ Leave the order name on this one alone
• Tina orders rum and cola, a pitcher of Heineken, and a pint of Bud Light.
• Gina pays with a $50 bill.
• Give Tina’s change and close the order. o Create one last order.
§ For this order, select “Stuffed Mushrooms,” “Fried Calamari” “Strip Steak,” with a rare with Caesar Salad and rice pilaf, mashed potatoes (to be served with the entrees), and select two apple pies.
§ You can select the courses with their respective option groups before each course is entered
--or--
§ You can now select the courses with the option groups after all the orders are taken, and rearrange them.
• Now, when you send the receipt, the kitchen receipt will print:
Original sent receipt:
Ticket information (Including name, order, unique id, etc.)
--- ---Course--- Appetizer
Stuffed Mushrooms --- ---Course--- Entrée Strip Steak Medium Rice Pilaf --- ---Course--- Dessert Muffin Blueberry ---
When you send the fires to the kitchen as new menu items, the receipt will print:
---
Second send receipt:
Ticket information (Including name, order, unique id, etc.)
---Fire--- Entrée
Clock out with Molly at this point. Log out of Molly’s user, and log back in with the Master User.
Make sure all the orders are closed, that there are no additional items added to the orders that weren’t specified, and also that these are the only closed orders. Delete any extras if you had created them.
Now that you’ve completed the tasks, please email the database to
[email protected] with the subject line being your business name, and also the rest of your contact information in the text of the email. We will take a look at it, check the reports, and if respond to you with any comments that we may have.
After you’ve sent the database to us, feel free to play around with Ambur some more, and make sure you have a full understanding of the application. If you have any
questions whatsoever about its functionality, do not hesitate to call us (888.770.2205) and ask.
