Capability Statement

Capability Statement

PRINCIPAL

16508 Elmcrest Terrace Suite B

Bowie, MD 20716

CORPORATE OFFICE SITE

1802 Brightseat Road 555 13th _{Street, NW}

Suite 603 C Level

Executive Summary

Civility Management Solutions (CMS) provides professional services, staffing

augmentation, investigations, and training while offering years of Subject Matter

Expertise. CMS represents collective knowledge of highly esteemed trainers, project and

program managers, and professional employees who hold degrees up to PhD, with

quality certifications, excellent communication, and interpersonal skills. The President

and CEO of CMS is a Service Disabled United States Marine Corps Woman Veteran.

CMS prides itself on its inclusive culture which involves full sucessful intergration and

advancement of people with disabilites including Veterans. We offer reliable, talented,

disciplined, flexible, mission-oriented, goal-minded individuals for your organization. Our

mission is to uniquely optimize the performance and productivity levels of staff by

coaching and mentoring through careful analysis, training and implementation. We strive

to surpass our competitors in quality, innovation, and value; our staff will create productive

work environments, and elevate the growth of your company.

NAICS CODES

561311

Employment Placement Agencies

561312

Executive Search Services

541611

Administrative Management & General Management

Consulting Services

541612

Human Resources Consulting Services

541618

Other Management Consulting Services

561110

Office Administrative Services

561320

Temporary Help Services

561410

Document Preparation Services

561421

Telephone Answering Services

561499

All Other Business Support Services

561611

Investigation Services

611430

Professional and Management Development Training

Corporate Profile

Laurie S. Artis - President & CEO

The President and CEO of Civility Management Solutions (CMS), Ms. Laurie S. Artis, is a United States Marine Corps Veteran that has worked in the private sector in several leadership positions over the past 20+ years. She established CMS in August 2012 in order to promote civility in the workplace, along with mentoring and developing both Veterans and the underserved. Her desire to serve this country as an entrepreneur is deeply rooted.

Laurie is active in Diversity and Inclusion matters and seeks to make a difference. She serves as an Officer on the Veteran Entrepreneurship Task Force Executive Committee, which is a nonprofit organization whose primary mission is to advocate for the implementation of legislation, programs, and regulations to increase

contracting opportunities for Veteran and Service Disabled Veteran Business Owners. She is a member of the Women’s Committee and serves as the Program Manager on the Veterans Committee, for the City Club of Washington DC, which has a diverse and dynamic membership of business owners and government staff who engage in social and community activities. She is an active member of the WVI (Women Veteran Interactive) group that seeks to support Women Veterans through advocacy, empowerment, interaction, outreach

and unification. She was a winner of the 1st _{Count Me In Women Veteran Entrepreneur Corps}

Pitch Contest, and was the 1st _{and only Woman Marine to receive this award. Laurie graduated}

from the highly esteemed comprehensive certification program with the Veteran Institute for Procurement in Rockville, MD and lastly, CMS is a recipient of the Washington, DC - SCORE “Client of the Year” award.

CMS has broad and in-depth experience in providing professional services. The leadership, employees, and consultants have been established through purposeful outreach to Veterans. Our employees are professionals that operate in Civility, Integrity, and Respect and our consultants

Civility Management Solutions

Value

 Department of Veteran Affairs verified Service Disabled Veteran Owned Small Business

 Purposeful Veteran Employment Outreach

 Mission Goal Focused Team

 CMS is “Supplier Diversity” as a Woman,

Capabilities

CMS delivers quality Training, Program and Project Management, Human Resources,

Investigations and Administrative Operations. We provide consultants and employees

based on staffing needs of our clients, and engage in searches for Right to Hire or

Permanent Placements. Additionally, CMS can work on confidential projects, as we

have a Top Secret facility clearance. Please consider CMS as part of your Supplier

Diversity team!

What We Can Do!



Training

o Leadership Development

o Coaching / Mentoring

o Civil Rights

o Equal Employment Opportunity

o Diversity and Inclusion



Staffing

Program Management

Project Management

Investigations

o Conflict Consulting

o Sexual Misconduct

Operations

o Administrative Support

o Human Resources

o Finance

o

Grants and Contract Management

Process and Procedures

Professional Services

CMS provides flexible staffing solutions to meet our clients’ requirements. We are

employee-based and seek to employ individuals, who are looking for a long-term

career and whose values embrace learning and personal growth. Our recruiting

process utilizes extensive screening procedures, personal interviews, and

background checks.

We have top-notch consultants that bring maturity, expertise and recognition that

will support both short and long-term assignments and volume commitments from

our clients. This enables us to achieve efficiencies through reusability and stability,

which translates into lower marketing, staffing, and downtime costs, which

ultimately promotes attractive rates to our clients.

CMS offers smart benefits and incentives including insurance coverage, paid

vacation and holidays, 401(k), life insurance, etc.

Candidate Recruiting and Screening

CMS recruits and screens through the following method:

1. Pre-qualification by a CMS recruiter

2. Comprehensive interview to assess background, skills and qualifications

(list below)

3. Background check (list below)

4. Drug Test (if applicable)

5. Reference Checks

Background

 References (minimum of 3)

 Security Clearances

 Academic Credentials

 Criminal History

 Drug Screening

Personal Assessment

 Attitude and Professional

Presence

 Motivation

 Communication Skills

 Flexibility

Certifications and Memberships

Small Business Administration

Economic Disadvantage Woman Owned Small Business (EDWOSB)

Small Business Administration Women Owned Small Business (WOSB)

Small Business Administration Small Disadvantaged Business (SDB)

Department of Veteran Affairs Verified Service-Disabled Veteran

Owned Small Business

Veterans Entrepreneurship Task Force (Vet-Force)

Officer - Secretary Veterans Committee – Program Manager City Club of Washington DC and Women’s Committee

National Marine Corps Business Network

Member Elite Service Disabled Veteran Owned Business Member

Women Impacting Public Policy

Member Women Veteran Interactive Member

MEMBERSHIPS CERTIFICATIONS

Clients

The list of recent customers below will share our successes thus far, and building

long-term relationships through consistent delivery is the goal of CMS leadership.

CMS managed the development of three (3) acquisitions for the Department of Veteran

Affairs (VA), Office of Acquisitions and

Logistics. The solicitation was developed to acquire a contracting firm that can help the VA establish an agency enterprise - wide Project Management process and procedure.

CMS consultants developed and

administered training for the Department of

Education, Office of Civil Rights on “How to

Interview a Witness” for twelve (12) regional offices both onsite and via

video-teleconference.

CMS provides administrative and grant management support to the Department of

Transportation, Federal Motor Carrier Safety

Administration, Office of Finance. We are supporting their efforts to manage and close-out completed and aged grants.

CMS leadership assessed, advised, re-develooped and administered a 9 month mentoring program for NASA Headquarters with mid-level to upper-level management. The goal was to revitalize the existing program for the future leadership of NASA.

CMS is a Preferred Supplier to the United States Peace Corps for Sexual Misconduct Investigation until 2019.

Cowtan and Tout

CMS provided training and mentoring to Women Veterans on entrepreneurship and socio-economic advantages.

CMS provided insight on the training provided to small businesses within the District of Columbia for working within the Government at the 2014 Small Business Summit for the District of Columbia, Procurement Technical Assistance Center.