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The Business Case For Private Cloud Services

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This Private Cloud Services guide will:

• Define a common vocabulary around Private Cloud Service Providers • Describe how Private Cloud Services can reduce the total cost of ownership (TCO) • Provide a TCO analysis of a traditional vs. private cloud model • Identify ways in which a Private Cloud Service model decreases risk • Identify ways in which a Private Cloud Service model increases productivity

The Business Case For Private Cloud Services

Velocity Technology Solutions / May 2015

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The Business Case For Private Cloud Services 3 The Business Case For Private Cloud Services

2

TABLE OF CONTENTS

Defining Private Cloud Service Providers 3 A Great Time To Move To The Private Cloud 4 How Private Cloud Service Providers Lower TCO 5 A TCO Analysis: Traditional On-Premise vs. 6 Cloud Service Provider

How Private Cloud Service Providers Reduce Risk 8 10 Ways Cloud Service Providers Reduce Risk 9 How Private Cloud Service Providers Increase Productivity 10 Characteristics of a Shared Service Model 10

Defining Private Cloud Service Providers

A Private Cloud Service Provider

offers application hosting and software services available through a private cloud dedicated to a single enterprise.

A Public Cloud Service Provider

uses commoditized components to deliver generic services co-mingled across industry, domain and application.

1 “Private Cloud Customer Research Report,” Technology Business Research, 2014, http://tbri.com/analyst-perspectives/press-releases/pgView.cfm?release=10438. 2 “Private Cloud Customer Research Report,” Technology Business Research, 2014, http://tbri.com/analyst-perspectives/press-releases/pgView.cfm?release=10438.

In 2010 the global private cloud market was worth

$8 billion

The adoption of private

cloud services is

expected to grow

by

over 40% in 2015, more

than 2X as fast as the

growth of public clouds.

2

70%

of private cloud

adopters use third

parties to manage

their environments

1 In 2013 the global private cloud market was worth

$32 billion

By 2018 the global private cloud market is expected to be worth

$69 billion

2010 2011 2012 2013 2014 2015 2016 2017 2018 2015 Private Cloud Growth 2015 Public Cloud Growth

2x

faster growth

than public clouds

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A Great Time To Move To The Private Cloud

The cost savings achieved through a private cloud model has

sparked its rapid adoption. There are a number of factors that

contribute to the lower TCO of private cloud services.

How Private Cloud Service Providers Lower TCO

When your business hits a milestone event…

Acquisitions or divestitures often require building new environments which are expensive and consume large amounts of resources at a time when those resources are already overloaded with acquisition/ divestiture activities.

When you are planning a major upgrade…

When planning a major JD Edwards application upgrade, there is typically a need for additional hardware capacity to perform the upgrade.

When your hardware needs a refresh…

Aging infrastructure requires a refresh of hardware and technology that may justify the move to the cloud. Once in the cloud, your business will not have to worry about spending CapEx on hardware again.

JD EDWARDS

UPGRADE

END OF LIFE

HARDWARE

DIVESTITURES

OR

ACQUISITIONS

Traditional On-Premise

Private Cloud

Large upfront capital expenditure Zero to minimal upfront costs for hardware and migration

Multiple experts across a wide skill Fractionalizes the cost of industry set for solutions - MM, SD, FICO, etc. experts across multiple clients are cost prohibitive

Recurring costs to refresh, fix and Low, predictable monthly costs for maintain systems 5, 7 or 10 years

Long processes for new installations Cuts timeline by 25-40% due to hardware procurements,

provisioning, etc

Limited agility and flexibility in Leverage economies of scope and scale response to changes and demands (pay for only the environmental

on environment, space and resources footprint and staff you need at any given time)

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The Business Case For Private Cloud Services 7 The Business Case For Private Cloud Services

6

A TCO Analysis:

Traditional On-Premise vs. Cloud Service Provider

See how the TCO of JD Edwards applications differs between cloud and

traditional models over a 1 year period.

What business improvements

could you make with an extra

$271,250?

JD Edwards-Specific Expertise.

Expertise across every component. A cloud built for your software.

Simplified Vendor Management.

One invoice, one phone number, one relationship.

Increased Accountability.

No finger pointing between multiple vendors.

* Assumptions: JD Edwards Financials, Distribution, Manufacturing: approx 50 users of each. Velocity Hosting, JD Edwards Infrastructure MS, JD Edwards Applications Admin/MS.

3 Please note that budgetary estimates do not necessarily reflect actual costs for the management of your specific application.

VELOCITY

COMPONENT ON-PREMISE PAY TO: PRIVATE CLOUD PAY TO:

JD Edwards Resources (2) - JDE $240,000 Internal Headcount Included Velocity Infra, JDE CNC Admin Budgets

Allocation of DBAs, Server Admin $80,000 Internal FTE, Included Velocity (0.5 at $160k) 3rd Party

9 Virtual Servers and storage $81,000 Internal Spend, Included Velocity ($750 per server and SAN per month) Lease or Co-

Location Partner

Space, power, bandwidth $6,000 Internal Spend Included Velocity or Co-Location

Partner

Server Admin (.25 @ $85k) $21,250 Internal Headcount Included Velocity Backup and Recovery, off site storage $3,000 Internal Spend Included Velocity

or 3rd Party

Third Party DR service $40,000 3rd Party Included Velocity

TOTAL ONE YEAR COSTS $471,250 $200,000 Velocity

3 Advantages of Velocity’s Private Cloud Model

Vs. Multiple Vendors

Cost savings =

$271,250

1 2 3

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10 Ways Cloud Service Providers Reduce Risk

Ensure your ERP system stays current with the most recent releases and up-to-date with industry-specific requirements (e.g. tax updates required for payroll).

Plan for the impacts that updates and patches have on your ERP system configuration, customization and performance.

Test your applications based on your requirements in the development environment and after the updates are applied in production.

Identify customizations and manual processes that can be eliminated as a result of the updates or patches.

Deploy best practices based on how other clients across a wide range of industries and platforms are leveraging the latest updates to improve their processes.

Fully manage the cut-over from the development environment to production.

Provide analytics to monitor segregation of duties and make business process optimizations and manage compliance.

Eliminate HR risks associated with the knowledge transfer and ramp-up time required with any new personnel or turn over within your business’ technical and functional teams.

Ensure compliance with changing and complex requirements for your industry. Provide disaster recovery (DR) services in the event of a natural disaster.

How Private Cloud Service Providers Reduce Risk

According to a leading technology market research firm, enterprise businesses in North America lose as much as $100 million per year

in downtime related to information and communication technology.4

Larger organizations may be apt to manage the infrastructure,

implementation, upgrades, updates, end-user support and functional support required for large ERP applications. But for many businesses, in-house application management places a heavy burden on internal IT resources, especially at the point of major upgrades.

The probability that a natural event,

resource or system could exploit a

vulnerability in the application or ERP

system that causes business loss.

How Private Cloud Service Providers

Ensure Application Compliance

• Control in a virtual private cloud • Focus on ITL

• Software-defined environments • Third-party audit and attestation • Penetration testing

• Advanced logging and monitoring

Disaster Recovery Data Center

Requirements

If you are considering a private cloud service provider for DR services, check to see if their data center locations meet the following criteria: • FEMA region coordination (MDR/EDR) • Network bandwidth

• Capacity planning • Optimization

• Dedication/syndication levels • Storage management

• Each DC connected to 2 other DC

1 2 3 4 5 6 7 8 9 10

4 “ Infonetics:Technology and Network Downtime Costing Businesses $4 Million a Year,” February 2, 2015, Market Wired, http://money.cnn.com/news/newsfeeds/articles/marketwire/11G032065-001.htm.

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The Business Case For Private Cloud Services 11 The Business Case For Private Cloud Services

10

Velocity Technology Solutions, Inc. is a leader in enterprise and business application hosting services which are fully-managed and protected within a virtual private cloud. Velocity lowers operational costs, provides world-class customer experiences, and delivers application access at top levels of performance and availability. Velocity’s expertise managing software 24/7, combined with its proprietary infrastructure design and cloud management platform, guarantee the availability, security, and control over software. Velocity is the trusted partner for rapidly deploying application software into a secure and resilient virtual private cloud.

Velocity is headquartered in Charlotte, North Carolina with facilities in North America, Europe, and Asia. Velocity is a portfolio company of Silver Lake Sumeru, a global leader in private equity investments in growth-oriented technology and technology-enabled companies.

How Private Cloud Service Providers Increase Productivity

Progressive organizations realize that placing resources on the tasks best fit for their skill set increases productivity. Private Cloud Service Providers have resources specifically trained in your application within your industry to manage your applications. Private Cloud Service Providers can:

Free-up talented resources

to focus on strategic initiatives vs. tactical tasks associated with managing software applications and environments.

Manage multiple and simultaneous demands

of various

businesses within your organizations (e.g. HR, Finance & Payroll) through a shared service model.

Provide comparison analytics

for similar-sized organizations in your industry to identify bottlenecks that prevent streamlined processes and monitor compliance and risk.

Characteristics of a Shared Service Model

1. Alignment of subject matter experts (SMEs) 2. Guaranteed service levels

3. Platform agnostic best practices and thought leadership 4. Preparation for business events (e.g. an acquisition) 5. Ticketing system

6. Periodic strategy meetings 7. 24/7/365 call center 8. Service transparency

9. Eliminate risk associated with staff turnover

Operational expertise, scalability and affordability just are some of the reasons more companies are turning to Private Cloud Service Providers. It’s a trend that is likely to continue as IT environments grow more complex and resources become increasingly burdened.

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Velocity and the Velocity logo are registered trademarks of Velocity Technology Solutions, Inc. © 2015 Velocity Technology Solutions, Inc. All rights reserved. All other trademarks are the property of their respective owners.

Velocity Technology Solutions 1901 Roxborough Road, 4th Floor Charlotte, NC 28211

Phone: 888.430.9252 Fax: 612.337.3400

References

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