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Why Upgrade to RightFax 10.5?

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RightFax 10.5?

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any industry application while maximizing our customer’s

productivity and cost-savings.

Platform

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RightFax 10.5 § Microsoft SQL Versions § Dialogic SDK 6.5.2 RightFax 10.5 FP1 § Windows 8 Support § IE 10 Support for

RightFax Web Client

§ Microsoft Windows Server

2008 Failover Clustering Support

§ Microsoft Windows

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Microsoft SQL Version

§ Supports Microsoft SQL Server 2012 Standard and

Enterprise Editions

§ RightFax 10.5 ships with Microsoft SQL Server 2012

Express Edition

§  During Setup, you may connect to an existing SQL Server, or

install a new RightFax database which installs SQL Server 2012 Express directly on the RightFax server

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Dialogic SDK 6.5.2

§ Updated Dialogic software to support the new Dialogic

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RightFax 10.5 § Microsoft SQL Versions § Dialogic SDK 6.5.2 RightFax 10.5 FP1 § Windows 8 Support § IE 10 Support for

RightFax Web Client

§ Microsoft Windows Server

2008 Failover Clustering Support

§ Microsoft Windows

Hyper-V Live Migration Support

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Windows 8 and IE 10.0

§  RightFax FaxUtil can be installed on client computers

running Microsoft Windows 8 Operating System (x86 and x64)

§ RightFax Web Client supports the use of Internet

Explorer 10.0

Ø Advantages

ü When you are ready to upgrade your systems to run Windows 8 or

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Clustering

§ RightFax is supported for deployment in Windows Server

2008 and 2008 R2 Failover Clustering environments •  Helps keep your RightFax application online when an

expected or unexpected disruption occurs

•  Provides availability for RightFax to operate in during

server downtime

Ø Advantages

ü Confidence that RightFax will transfer, or failover, to another

server and pick up operations without a long disruption of service

ü Maintains mission-critical faxing when you need it

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Live Migration

§ RightFax now supports Microsoft Windows Hyper-V Live

Migration in a virtual environment

§ With Hyper-V Live Migration, administrators can move

running VMs from one Hyper-V physical host to another without any disruption of service or perceived downtime

Ø Advantages

ü Confidence that RightFax will transfer, or failover, to another

server and pick up operations without a long disruption of service

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Services

§ FaxUtil and Print-to-Fax are available to users of

Windows 2008 R2 Remote Desktop Services

§ Allows administrators to host applications or full desktop

sessions and provide terminal access to FaxUtil and Print-to-Fax applications

Ø Advantages

ü Provides RightFax functionality to users of remote desktop

terminals

ü Increases productivity of remote desktop terminal users

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RightFax 10.5

§ Hierarchical Image File

Storage

§ Microsoft Message

Queuing Outbound Fax Queuing

§ Web Services API

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§  10.0 and prior Image Directory

§  10.5 New Image Directory Structure

§  10.5 Image Directory

All fax image files were stored in one directory The image directory structure is now hashed.

Hierarchical Image File Storage

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§ The image directory structure is now hashed, and each

fax stored in its own unique subfolder within the RightFax directory

§  Image file searches and scans are fast

§  File I/O times are faster

§  Fax images open quickly

§  Increased server environment scalability

Ø Advantages

ü Increased productivity

ü Faster server response time

ü Consistent fax server performance over time

ü Sustained performance regardless of number of faxes or image

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Microsoft Message Queuing (MSMQ)

§ Re-architecture of interactions between FaxServer and

DocTransport

§ Outbound fax queues are now stored in MSMQ instead of

the SQL database

Ø Advantages

ü Improved document processing capabilities

ü Efficiently process high volumes of documents allowing full

scalability and utilization of RightFax licensed channels

ü Optimized fax and document delivery in all environments

ü Greater economies of scale for full utilization of RightFax licensed

channels

ü Increased outbound fax volume in less time

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Web Services API

§ Web Services API is now available for custom web

applications independent of vendor, platform, and language

§  Includes functions for sending, receiving and checking status of

faxes

§  Uses XML and HTTP for a common platform

Ø Advantages

ü Easy integration of custom applications with RightFax

ü Enabling customers and partners to create custom integration with

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RightFax Internet Connector

§ RightFax Internet Connector is a new way to fax by

providing a connection between two RightFax fax servers that bypasses the telephony network.

§ This technology is a service which extends the existing

capabilities of RightFax and is the first-ever, tangible

improvement to the way faxes are transmitted

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ü A cheaper way to send faxes

via RightFax, while maintaining the strong attributes of

non-repudiation for faxed documents.

ü A faster way to send faxes via

the RightFax server.

ü A solution to send large files,

without the worry of

transmission failure or long transmission times.

ü A solution that provides

confidence that the entity receiving faxed document is who the sender believes them to be.

ü A solution that safely sends

documents which are safe from interception and tampering.

ü A solution that addresses all of

these without any change to the way customers use

RightFax today.

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RightFax 10.5

§ Hierarchical Image File

Storage

§ Microsoft Message

Queuing Outbound Fax Queuing

§ Web Services API

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OEM Channel Flexibility

§ Channels can be moved from one DocTransport to

another server’s DocTransport when necessary

§  Channel sharing and flexibility means that customer’s do

not need to license additional channels for redundant or failover environments

§  Separate DocTransports can share the same channels

without the need for redundant channels

Ø Advantages

ü Greater flexibility in channel usage

ü Share channels across DocTransports for increased availability

and higher uptime

ü Eliminate the need for redundant channels for DocTransport usage

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RightFax Connect

Secure fax communications via the cloud

A hybrid fax solution that sends and receives faxes via the cloud.

Removes fax telephony complexity by eliminating telephone lines, fax boards, fax channels, gateways and complex PBX integrations.

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RightFax Connect

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RightFax Connect

§ The strength of RightFax without the

complexity of managing telephony connections

§ Simple to set up

§ Flexible capacity – handles peak

volume when you need it

§ Easy to add or port existing fax

numbers worldwide

§ Maintains RightFax’s Security,

Privacy and Data Sovereignty

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RightFax 10.5

§  Fax Image Enhancements

§  Improved User Interface

§  Improved Web Client

RightFax 10.5 FP1

§  Real-time Updates

within Microsoft Outlook 2010

§  Configure Delegates from

Web Client

§  More Detailed Fax History

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Image Enhancements

§ RightFax processes incoming faxes to:

§  De-skew the image

§  Adjust the image for proper reading orientation

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RF10 and Below

RF10.5

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RF10 and Below RF10.5

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Firefox

Safari

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RightFax 10.5

§  Fax Image Enhancements

§  Improved User Interface

§  Improved Web Client

RightFax 10.5 FP1

§  Real-time Updates

within Microsoft Outlook 2010

§  Configure Delegates from

Web Client

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Outlook 2010

§ Microsoft Outlook 2010 users with the RightFax Outlook

Advanced Fax Extensions are able to view the real-time status of outbound fax documents and to approve faxes requiring approval

Ø Advantages

ü Improved functionality for fax transmissions within Microsoft

Outlook 2010

ü Increased transparency for workflows

ü Increased productivity for users of Microsoft Outlook 2010

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RightFax Web Client

§ Allows users of RightFax Web Client to configure their

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More Detailed Fax History

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RightFax 10.5

§ Manage all Cover Sheets

from EFM

§ Group Filters for Cover

Sheets and Library Documents

§ File Conversion White-list

§ Admin Dashboard

RightFax 10.5 FP1

§ DTMF White-List

§ Group Archive

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Manage all Cover Sheets from EFM

§ Administrators can now manage all cover sheets from

EFM

§ Cover sheets reside in the database

Ø Advantages

ü Administrators no longer need to manage cover sheets from within

the FCS folder

ü Administrators can control cover sheets from a centralized location

ü Increased productivity through intuitive cover sheet management

ü Easy-to-manage cover sheets in all types of RightFax server

environments

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Library Documents

§ A new user interface for administrators within EFM is now

available to select which cover sheets and library documents are available to defined user groups

Ø Advantages

ü Allows administrators to choose which cover sheets and library

documents are available to defined user groups

ü Allows administrators to limit the documents available to certain

groups

ü Greater control over cover sheets and library documents

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File Conversion White-List

§ Administrators can now create a white-list of file types

that they want the RightFax server to covert for transmission

§ RightFax will only convert and transmit those file types

that are on the white-list

Ø Advantages

ü Greater control of the types of files that can be sent via RightFax

ü Prevention of processing time wasted on non-convertible file types

ü Reduction of server overhead consumed by unsupported file types

§ Note: RightFax 10.5 FP1 includes an enhancement

so that users can see the file conversion white-list

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Web Client File Conversion White-List

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RightFax 10.5

§ Manage all Cover Sheets

from EFM

§ Group Filters for Cover

Sheets and Library Documents

§ File Conversion White-list

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DTMF White-List

§ Administrators can create a DTMF White-List of approved

inbound fax numbers

§ RightFax servers using DTMF for routing can now

prevent inbound faxes based on the white-list

Ø Advantages

ü Eliminates spam faxes from fax numbers not on the approved

DTMF White-List

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Group Archive Control

§ RightFax Group Administrators control creation of a fax

archiving request based on: §  RightFax Group membership

§  Fax document actions (Send, Receive, Forward, Route, Delete)

Ø Advantages

ü Utilizes fax archiving to continually update fax documents stored in

an external archival system document status changes on the RightFax Server

ü Archive job XML metadata now includes fax comments

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RightFax 10.5

§ Updated MFP Connector

§ Microsoft Office

SharePoint Server 2010 § Support for eDocs 5.3

§ Support for Lotus Notes

8.5.2 & 8.5.3

RightFax 10.5 FP1

§ Certified Connector

for SAP

§ Certified Connector for

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New and Updated Connectors

§ The Microsoft Office SharePoint Server 2010

connector is now updated to support full functionality between MOSS 2010 and RightFax.

§ The OpenText eDOCS connector is now updated to

support full functionality between eDOCS 5.3 and RightFax.

§ A newly built Lotus Notes Gateway has been written to

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RightFax 10.5

§ Updated MFP Connector

§ Microsoft Office

SharePoint Server 2010 § Support for eDocs 5.3

§ Support for Lotus Notes

8.5.2 & 8.5.3

RightFax 10.5 FP1

§ Certified Connector

for SAP

§ Certified Connector for

Konica Minolta MFPs

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New Connector for SAP

§ RightFax 10.5 includes a newly built SAP Gateway

written to SAP NetWeaver SDK and includes Unicode support and System Landscape Directory (SLD)

registration

§ For RightFax 10.5, Feature Pack 1, experts from SAP

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Konica Minolta MFPs

§ New personalized, fully interactive integration at the MFP

control panel, which is certified for Konica Minolta MFPs

Ø Advantages

ü Allows personal, interactive communication between RightFax

and the device's control panel

ü Allows users to log into their RightFax account at the device

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§  Document Migration Tool –

facilitates staged migration of large data sets across RightFax Servers, consolidation and rearrangement of multiple RightFax environments, and migration to new RightFax versions

§  Database Update Tool – allows

implementers to deploy and test new product versions while

maintaining an existing product system

New tools will make it easier than ever to update a production

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50 Contact Zack Reilly at The Fax Guys!

References

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