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GroupWise to Exchange Migration

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Exchange 2010

When is this Happening?

The weekend of

November 2

nd

- 4

th

all

KUMC entities will be switching to Microsoft

Exchange as our new collaboration &

communication platform.

On Monday morning,

November 5

th

when

you come to work you will be using Outlook

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Exchange 2010

• Microsoft Outlook = the desktop client that

will access the email system.

• Microsoft Exchange = name of the entire

email system.

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Exchange 2010

• 5GB mailboxes for all Faculty & Staff.

2.5GB mailboxes for all Students.

No archive – All email will be “live”.

– Total Live GroupWise Mailbox + GroupWise Archive

– Average mailbox size for Wichita users is 319 MB.

Current GroupWise stats

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Before November 2nd

• Clean up live and archive mailboxes.

– Evaluate the business need of keeping very old email. • Use the “Mailbox Size” feature of GroupWise to

sort by largest mail items for review.

• Review “sent items” for multiple versions of attachments.

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Before November 2nd

• Review “Tips and Tricks” handout regarding cleaning up your mailbox.

• Review on-line video training. QuickHelp from Brainstorm http://quickhelp.brainstorminc.com

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Before November 2nd

• You need to document

– Rules

– Proxy rights

– Shared folders

– Shared address books

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What will Migrate?

Feature/Item Migrate? Comments

E-Mail Inbox Yes

Calendar Items Yes

Tasks Yes

Work in Progress Yes “Drafts” in Outlook

GroupWise Rules No You will need to document your rules before migration

GroupWise Cabinet

Folders and Items Inside

Yes

Items in Trash No

Sent Items Yes

Status Tracking No

Shared Folders Limited The folders will migrate but permissions will need to be granted inside Outlook.

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What will Migrate? (cont.)

Feature/Item Migrate? Comments RSS Feeds No

Personal Address-books Yes Personal E-Mail Groups Yes Frequent Contacts No

Shared Address Books Limited Address Book will transfer but permissions will need to be set-up. Document shared address books before migration.

“Proxy” Rights to Inbox and Calendar

Limited Document proxy access before migration

“Proxy” Rights to shared mailboxes and calendars (i.e. Conference rooms etc.)

Limited Document proxy access before migration

GroupWise Archive contents and folder structure

Yes Will be placed in a new folder called

“Archive” and all folders and items will be placed there.

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What about my mobile device?

• Exchange will support:

– Devices that have native “Exchange Email” support built-in. This includes: iOS, Android, Windows Mobile.

• All devices will need to be reconfigured to communicate with the new servers.

• IT will not setup devices to use GroupWise mobility after October 18.

• Devices currently syncying with GroupWise will stop syncing on Friday, November 2nd at 5:00 p.m.

• IT staff will work with you to reconfigure your device beginning on Monday, November 5th. We can provide the instructions or assist with the configuration.

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What about my mobile device?

• Existing Blackberry devices will still be supported and will need to be completely reset to connect to the new email system. (KC policy is that they will no longer be adding new Blackberry devices. We strongly encourage existing BlackBerry users to upgrade to an iPhone or Android phone.)

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Auto forwarding email

• Due to a policy change you will no longer

be able to auto forward your email to a

non KUMC email account.

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How will I access my email from home?

• You will access your Outlook email from

home or off campus using the Outlook

Web Application (OWA).

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I have used Outlook before, can I create an

off-line PST file?

• The ability to generate PST files will not be

enabled for end users in the Exchange

system.

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The Migration Process

• Friday Novemer 2nd after 5:00 p.m. all Exchange mailboxes will be

made “live”. From this point forward, all new email will flow into Exchange and GroupWise mailboxes will not receive new email. • Migrate all calendar items from GroupWise

• Migrate last 30 days of email from GroupWise. • Migrate remaining email from GroupWise

• Over the weekend of 11/2 5:00 p.m. – Sunday 11/4 we are asking that you stay out of email. If there is an urgent need to access your email during this time you will be able to use GroupWise webmail for old email and OWA for new email. BE AWARE THAT CHANGES MADE IN GROUPWISE DURING THIS TIME WILL NOT BE

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Monday, November 5th

• Monday morning you will begin using Outlook.

• Use GroupWise Webaccess to view non migrated email until it migrates over to Exchange only if absolutely necessary.

• Email will “trickle” in to your Exchange Mailbox as the migration process continues.

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Monday, November 5th

What if I don’t see Outlook on my computer?

Don’t Panic – you can still use email. Use (OWA) the Outlook Web App.

https://mail.kusmw.kumc.edu/owa

Open a ticket with the Helpdesk.

UKSM-W (3-2605) or [email protected]

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Monday, November 5th

What if I don’t see all of my email in Outlook?

It’s possible that your mailbox has not completed being migrated or there were issues with some corrupt messages.

Wait 24 hours as your mail may still be in the process of migrating.

Open a ticket with the Helpdesk.

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