If you can't beat them
- secure them
v1.0 – October 2012
Copyright © 2011 Accenture All Rights Reserved. Accenture, its logo, and High Performance delivered are trademarks of Accenture.
Preface: Mobile adoption
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New apps deployed
in the cloud
Allow access to
their networks
Employees use two
or more devices
• Smart phone sales roughly doubled in the last financial year.
• Approx. 80 of the Fortune 100 companies are deploying or evaluating
the Apple iPad® for enterprise .
• By 2014, 90% of organizations will support corporate applications on
personal devices
• Smartphone vendors shipped 153.9 million handsets in Q2 2012,
compared to 108.3 units in the Q2 2011 (Source – IDC)
Preface: Mobile adoption
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Mobile technologies are a standard part of
work life…
• Mobile banking users exceeded 150 million
globally in 2011
• Value of mobile payments to reach $110
billion in 2013, CAGR of 105%
• Sales of Smartphones were up by 42.7%,with
Apple and Samsung together accounting for
83% market share
(Source – Gartner 2012)
• Global Hits from Mobile Devices (Jan 2012)
• 3G Mobile Network Coverage
• Total Mobile Apps Downloaded in 2011
• Expenditure on Mobile Advertising Worldwide in 2011
• Mobile Payments Users in 2011
8.5%
45% of world population 29 Billion Apps
USD 3.3 Billion 14.1 Million
Source: StatCounter Source: ITU
Source: ABI Research
Source: Gartner Source: Gartner.
Preface: Bring Your Own Device context
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Bring your own device (BYOD) is termed as a business policy of employees bringing
personally owned mobile devices to their workplace and using those devices to access
privileged company resources such as email, file servers and databases as well as their
personal applications and data.
2010 177M corp PCs 2015 246M corp PCs
2010 173 M personal PCs 2015 293M personal PCs
2010 300M smartphones 2015 1017M smartphones
2010 15M tablets 2015 326M tablets
Mobile Device Explosion paves way for BYOD
Recent survey
39% 69% 340% 2,170%
Contents
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Your worst BYOD Nightmare
Controlling BYOD: From woe to go
Final Notes
Waking up from my BYOD nightmare…where am I?
Safeguard controls for mobile devices
Your worst BYOD Nightmare
The ways in which these technologies interweave work life and personal life raise a major
security challenge for most organizations.
Meanwhile, Cybercrime organisations aggregate and mine user data for new attacks
In this new world, old-fashioned Information Risk Assessment methodology still apply
…is to not realise that the cord has already been cut:
From smart phones to tablets to laptops, mobile technologies have become a standard
part of work life, offering productivity and efficiency gains as well as enhanced
services for customers.
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Topics to be discussed over the next few minutes:
o
Risk Assessment in a Mobile world
o
Mobile Reference Architecture on commonly used components of mobile in a
corporate landscape
o
Mobile profile to understand the scope of your clients mobile environment and
related vulnerabilities
o
Threat, Vulnerabilities and Controls database to help identify threats that apply to
your clients situation and which controls would be suitable to mitigate the risks
BYOD is a reality, requiring executive action
Mobility comes with risks that are different from the standard enterprise IT environment.
• Mobile technologies require a different response from the executives, charged with
defending their enterprise from cyber attacks and enabling the enterprise to improve
operations and expand their markets more effectively
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• Few devices know more personal details about people than the smart phones in their
pockets: phone numbers, current location, passwords, personal details etc – and
vulnerabilities abound. They are prone to being lost or stolen, yet very few are encrypted.
• Unlike desktop or laptop computers, smart phones have customized hardware
architectures, and even open source operating systems like Android which comes in
many versions. Often, it’s up to users to accept and install the patches, resulting in an
inconsistent mobile device security posture
• Business needs demanding rapid Mobility enablement: CIO involvement is key
• Mobile malware can enter a device at many points: An end-to-end approach is necessary
Contents
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Your worst BYOD Nightmare
Waking up from my BYOD nightmare…where am I?
Controlling BYOD: From woe to go
Final Notes
Safeguard controls for mobile devices
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Waking up from my BYOD nightmare…
where am I?
Waking up: Risk Assessment helps us find as-is, and desired to-be
Security Risk assessment such as ISO 27005:2011 is mapped to the a project delivery
lifecycle. After the assessment, a remediation project is typically started to treat the
risks identified, reaching a desired “to-be” status less nightmarish.
Analyse Design
Plan Build & Test
Treat Identify
Establish Context Analyse Evaluate
Establish Risk Assessment
Context
Determine Residual Risk
Evaluate Residual
Risks
Suggest Controls
Document Assessment
Results Determine
Current Landscape
Determine Threats, Vulnerabilities
& Existing Controls
Determine Inherent Risks
Determine Remediation
Approach
Determine Cost Benefit
Analysis
Implement Controls
Measure Performance Validate & Test Implementation
Determine Control Implementation
Transition to RemediationProject / Risk Management Operations
Risk Assessment Initiation Transition to Deploy and Support Phases
Project Management
Information Risk Assessment Project Scope
Follow on remediation Project scope
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Accenture: Added Risk Extensions to the Risk
Assessment methodology
The Risk Extension components can be used in specific steps of the risk assessment
Experience with Mobility helps accelerating Assessment and Remediation phases
Risk Assessment Extension for Mobile Risk Assessment Extension for Mobile
Establish Context Identify Analyse Evaluate Treat
Reference architecture Reference architecture
Mobile Profile Mobile Profile
TVC database TVC database
“Collection of inputs”
“Collection of inputs”
Analyse Design
Plan Build & Test
Treat Identify
Establish Context Analyse Evaluate
Establish Risk Assessment
Context
Determine Residual Risk
Evaluate Residual Risks
Suggest Controls
Document Assessment
Results Determine
Current Landscape
Determine Threats, Vulnerabilities
& Existing Controls
Determine Inherent
Risks
Determine Remediation
Approach
Determine Cost Benefit Analysis
Implement Controls
Measure Performance Validate & Test Implementation
Determine Control Implementation
Transition to RemediationProject / Risk Management Operations
Risk Assessment Initiation Transition to Deploy and Support Phases
Project Management
Risk Assessment
Process
Risk Extension
Mapping risks to architecture landscape
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1. Data Storage and Transmission
2. Higher Privileges than required and/or authorized 3. Failure to disable or insecure mobile device platform
features
4. Access without strong authentication 5. Malicious/Counterfeit third-party code
6. Insecure or unnecessary interaction between applications and OS components
7. Un-validated or un-authenticated input
8. Data Leakage
9. Client-side injection and overflows 10. Client-side DoS
Contents
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Your worst BYOD Nightmare
Controlling BYOD: From woe to go
Final Notes
Waking up from my BYOD nightmare…where am I?
Safeguard controls for mobile devices
Controlling BYOD: “From woe to go”
Our experience: Core capabilities are required for managing a Mobile solution
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From woe to go: Layered approach
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The Network
•Secure and monitor corporate wireless networks
•Demand better security from wireless
network service providers
The Device
•Use an end-to-end approach, from
manufacturing to disposal
•Assume many mobile devices used by
employees will not be secure.
The Application
•Provide layers of security
• If someone bypasses one security measure additional security protects data.
The Back-end system
•Consider
multi-factor authentication (e.g. biometrics plus
password) and host level security and monitoring.
From woe to go: Standardised approach
• Out-of-the-box, the August 2012 release of the Threat, Vulnerability and Controls (TVC) database contains following information:
• 43 mobile threats
based on various threat reports
• 37 vulnerabilities
based on vulnerability research for the components in the mobile profile and reference architecture
• 40 information assets
based on vulnerability research for the components in the mobile profile and reference architecture
• 70 controls and their attributes
based on analyst reports for functionalities of top-of-class solutions and mobile security controls research
• Elements are cross-referenced in the structure depicted on the right
• Additional elements are added per quarterly release
Accenture developed a solution that takes Assets, threats and
vulnerabilities related to mobile environments, cross-referenced and
mapped to the reference architecture. Likewise, suggested controls are
listed to recommend defense in depth mitigations.
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Information assets Information assets
Vulnerabilities Vulnerabilities
Reference architecture Reference architecture Threats Threats
Controls Controls
TVC database
TVC database
Contents
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Safeguard controls for mobile devices
Controlling BYOD: From woe to go
Final Notes
Your worst BYOD Nightmare
Waking up from my BYOD nightmare…where am I?
Safeguard controls for mobile devices
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There are 2 approaches to safeguard mobile devices
Mobile Device Management (MDM)
• Secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises.
• MDM functionality typically includes over-the- air distribution of applications, data and
configuration settings for all types of mobile devices,
• Key Aspect – MDM only protects and secures the mobile devices. It does not control the applications ,data or transactions.
Mobile Application Management (MAM)
• App Centric strategy is around for developing, securing, deploying, configuring, updating and removing business applications from mobile devices centrally.
• Application Wrapping: MAM functionality
includes wrapping of the enterprise application as per the business policies.
• Key Aspect – MAM provides application level security to maintain both personal and
corporate data with different security levels .
Devices Apps Data
BYOD Success = Mastering BYOD Control Points
Mobile Device Management (MDM)
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Enable
• Activate enterprise access, apps and data easily and automatically
• iOS, Win Mobile, BB, Symbian
Secure
• Protect enterprise data and infrastructure from attack and theft
• Prevent JB, ensure passcodes.
Manage
• Control inventory and configuration with massive scalability
• Tracking the device
Mobile Device Management (MDM) features
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Authentication and Access Control
• Integration with LDAP
• 2 factor authentication
• Single sign on
• Digital certification for mobile device/smartphone authentication (e.g. Managed PKI solution
Information Protection
• DLP for Mobile devices
• Antivirus /Malware protection
• App Center / Cloud for application data management
Device Control and Management
• Managed Device Inventory
• Remote assistance and wipe out
• Compliance /policy enforcement(e.g.
certificate distribution, password management, camera permission, encryption management)
• Device Security - Anti malware /Live updates , SMS anti-spam, location update of devices , Application control.
App Distribution and Collaboration
• Application provisioning as per the business requirements.
• No Protection of the data.
Mobile Application Management (MAM)
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Corporate Computing in Transition
By 2014, 90% of
organizations will support corporate applications on personal devices
By 2013, 80% of businesses will support a workforce using tablets
Source: Gartner
Developer
• Creates apps either
native or web
• Readies it for publishing
• Notifies Admin via App
center
IT Administrator
• Role based permissions and
reporting
• Enforcement of corporate
policies with respect to apps or
content
• Distributed through App
store/cloud
Employee
• Receives notification that
app or doc is available.
• Downloads and runs the
secured app or accesses
the secured doc
• Has familiar app store
experience
Mobile Application Management (MAM)
features
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21
Policy Management
• User authentication and integration with AD/LDAP
• Encryption
• Access control on Jail broken devices
• Restriction to network connections
• Document sharing
• Offline access
• Additional content policies such as versioning and expiry
Secure Browser
• Web apps are tied to specific set of authorized sites (e.g. intranet sites)
• Inter application data transfer protection
• Restricting copy paste / downloading content
Multiple deployment
options
• Cloud based
• On-premise : Private cloud or Virtual appliance
Reporting
• Standard reporting on application usage
• Downloads
• Data access requests
• Users
• Connectivity
• Real -time metrics
Supports Diverse Content
types
• PDFs
• Videos
• Forums
• ePub documents
Contents
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Introduction
Safeguard controls for mobile devices Controlling BYOD: From woe to go
Final Notes
Relation with Information Risk Assessment Method
Final notes
• Unplugged and Exposed: Rethinking Cyber Security for a Mobile World Accenture
• Best Practices in Securing Endpoint Computing Devices Information Security Forum
• Best Practices for Mobile Device Banking Security ATM Industry Association
• Guidelines on Cell Phone and PDA Security NIST Special Publication
• The CIO’s Guide to Mobile Security Research in Motion Limited
• Gartner’s market overview of Mobile Device Management market.
More details on this topic
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