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Installation Guide V1.0
COPYRIGHT This document may not be reproduced in any form, in whole or in part, without the prior permission of Teracue eyevis GmbH.
Copyright © 2014 by Teracue eyevis GmbH, all rights reserved.
DISCLAIMER This publication supersedes all previous publications.
Information and specification in this documentation is subject to change without notice. Please make sure you have the latest document version. User guides are located at: www.teracue.com/support
If you find some points in this user guide unclear then please let us know, so we can improve this documentation.
Thank you! Mail to: [email protected]
All information within this document is confidential to Teracue eyevis GmbH costumers and should not be copied or distributed to non Teracue eyevis
GmbH customers.
TRADEMARKS MultiCoder™ and all of its components are registered trademarks licensed to Teracue eyevis GmbH.
I.
Information about the manual
This documentation is designed to help administrators and users to install the MultiCoder™ MC-TRANS on their computer.
If you received this publication as a PDF, then it's a good idea to print it out for future reference. It is best to use this user guide directly in front of your computer, by doing so you try out everything at once.
II. Content
1. MICROSOFT .NET FRAMEWORK ... 5
2. INSTALL MULTICODER™ MC-TRANS ... 6
2.1 REGISTERING MULTICODER™ ... 11
2.2 SERVER MANAGER OF MC-TRANS ... 13
2.2.1 ‘Server settings’ Tab ... 14
2.2.2 ‘Advanced settings’ Tab ... 15
2.2.3 ‘Watchdog settings’ Tab ... 16
2.2.3.1 ‘Task scheduler settings’ Tab ... 16
2.2.3.2 ‘Application monitor settings’ Tab ... 17
2.2.3.3 ‘Udp listener settings’ Tab ... 18
2.2.4 ‘Web settings’ Tab ... 19
1. Microsoft .Net Framework
Before you install the MultiCoder™ MC-TRANS make sure that ‘.Net Framework 4.0’ is installed on your system. You can check this by opening the ‘control panel’ and clicking to ‘Add or Remove
Programs’. If ‘.Net Framework 4.0’ is installed, you will find the program in the list of the ‘Add or
Remove Programs’ window. If ‘.Net Framework 4.0’ is not installed on your system, please download the ‘.Net Framework’ (dotnetfx.exe) from the Microsoft web page. After you have installed the ‘.Net
2. Install MultiCoder™ MC-TRANS
The following section describes the MultiCoder™ MC-TRANS installation. Please execute the
‚Multicoder.MC-TRANS.Install.exe’ of the MultiCoder™ MC-TRANS. It opens the install assistant
for the MultiCoder™ MC-TRANS application, see Figure 1. Click there on ‘Next>’.
Figure 1: Install assistant for the MultiCoder™ MC-TRANS application
Now will be defined where the MultiCoder™ MC-TRANS files should be stored, see Figure 2.
In the shown field the storage path of the MultiCoder™ MC-TRANS binaries files is indicated, which are needed for the MultiCoder™ MC-TRANS. These binary files are elementary components of the MultiCoder™ MC-TRANS. The default value of the storage path is ‘C:\Program Files\Teracue\MultiCoder\MC-TRANS’. We do not recommend changing the path.
Click ‘Next >’ to continue the MultiCoder™ MC-TRANS installation.
As next, please select the installation volume. We recommend selecting the ‘Full installation’ and enabling the ‘Web page control’ check-box. See Figure 3. If you enable the ‘Web page control’ check-box, you can control MC-TRANS via webpage. If you disable the ‘Web page control’ check-box, you need a client application to control MC-TRANS.
Click ‘Next >’ to continue the MultiCoder™ MC-TRANS installation.
Figure 3: Installing volume of MC-TRANS installation
Please enter in the ‘Username’ and ‘Password’ fields of the login information section the administrator login data of the system on which you install the TRANS. See Figure 4. The MC-TRANS uses the internet information service (IIS) and needs therefor administrator access.
Click ‘Next >’ to continue the MultiCoder™ MC-TRANS installation.
Now, please enable the ‘Install Multicoder Service’ check-box and press the ‘Next >’ button. We recommend not disabling this check-box, because the MultiCoder Services are needed, therewith the MC-TRANS can work. See Figure 5.
Figure 5: 'Service settings' section of the MC-TRANS installer
The ‘Select Start Menu Folder’ section specifies the folders of the start menu about which you can launch the MC-TRANS. The default folder structure is: Teracue/Multicoder/MC-TRANS. We recommend not changing this path. See Figure 6.
Click ‘Next >’ to continue the MultiCoder™ MC-TRANS installation.
As next, you can enable / disable the ‘Create a desktop icon’ check-box in the ‘Select Additional Tasks’ sections. See Figure 7. With this check-box you can create a MC-TRANS short cut icon at the desktop.
Click ‘Next >’ to continue the MultiCoder™ MC-TRANS installation.
Figure 7: 'Additional Tasks' section of the MC-TRANS installer
After you have finished your installation settings, the installer asks you to confirm your settings with
‘Install’, see Figure 8. Please click the ‘Install’ button, to start the MC-TRANS installation.
The installer begins to install the MC-TRANS application, see Figure 9.
Figure 9: Installer installs the MC-TRANS application
If the installer has installed the TRANS, your computer must be restarted. Not till then the MC-TRANS installation is completed successfully. Therefor, please select the radio button ‘Yes, restart
the computer now’ and please click ‘Finish’ to exit the install assistant, see Figure 10.
2.1
Registering MultiCoder™
After you have installed MC-TRANS successfully, you must register your MC-TRANS.
If you have enabled the creation of a desktop icon in the installation process, you find after the successfully MC-TRANS installation on your desktop a shortcut called ‘MC-SERVER’. This shortcut opens the server manager of the MC-TRANS in which you can start the registering process.
If you have disabled the creation of a desktop icon in the installation process, you must go to the start menu and click to Programs > Teracue > Multicoder > MC-TRANS > MC-SERVER to open the server manager of the MC-TRANS.
Please double click on the shortcut ‘MC-SERVER’ or open the server manager via start menu, to start the registering process.
To register your MC-TRANS you must click the ‘License’ button in the server manager. The ‘License’ button is located in the left bottom corner of the server manager. After clicking this button, it opens the ‘Register Teracue product’ window, see Figure 11.
Figure 11: ‘Register Teracue product’ window
Registering a FULL VERSION:
For registering with a FULL VERSION, click on ‘Ask for a Request Code’. It opens the ‘New license request’ window, see Figure 12.
Registering a DEMO VERSION:
For registering a limited trial DEMO VERSION, click on ‘Register Version’ and enter the demo license key and your name in the ‘Registration’ window, see Figure 13. You can get the demo license key form the Teracue AG.
After you pressed ‘Ask for a Request Code’, the ‘New license request’ window will appear, see Figure 12. It displays your request code, which is needed to obtain a full version license key.
Please right-click on the blue marked request code and copy it.
Figure 12: ‘New license request’ window
After you have received your full license key, you can continue with the registration of your
MC-TRANS.
Therefor double click on the shortcut ‘MC-SERVER’ or open the server manager via start menu (Programs > Teracue > Multicoder > MC-TRANS > MC-SERVER), to continuo the registering process. It opens the server manager window, see Figure 14. Please click the ‘License’ button of the server manager again. It opens the ‘Register Teracue product’ window, see Figure 11. Click in this window the ‘Register Version’ button. After that it opens the ‘Registration’ window, see Figure 13.
Figure 13: ‘Registration’ window
Please enter your name in the top entry field. And paste your full license key from the e-mail into the lower field. Simply click ‘OK’. Close the ‘Register Teracue product’ window by clicking the ‘OK’ button of this window. Your product is now fully licensed.
2.2
Server Manager of MC-TRANS
If you have enabled the creation of a desktop icon in the installation process, you find after the successfully MC-TRANS installation on your desktop a shortcut called ‘SERVER’. This shortcut opens the server manager of the TRANS. To use the MC-TRANS, you must configure the server manager at first.
If you have disabled the creation of a desktop icon in the installation process, you must go to the start menu and click to Programs > Teracue > Multicoder > MC-TRANS > MC-SERVER to open the server manager of MC-TRANS.
Please open the server manager of MC-TRANS now.
At first click the ‘Install’ button of the ‘MultiCoder.Server.Manager’ window to install the MultiCoder™ Service. The ‘Service status’ changes from ‘Not Installed’ to ‘Stopped’.
Select in the drop-down field ‘Profile name’ your desired MC-TRANS module, which shall be loaded. If your hardware has several network cards, please select in the ‘Server NIC’ drop-down field your desired network card, which the MC-TRANS should be used.
Please click the ‘Apply’ button when you finished the MultiCoder™ Server configuration and the
‘Start’ button to start the MultiCoder™ Service. The status of the ‘Service status’ field changes to
‘Running’.
The MultiCoder™ Service starts only when you have registered the MC-TRANS.
After the MC-TRANS is successfully installed and the MultiCoder™ Service is started, you can close the server manager and you can use the MC-TRANS now.
2.2.1
‘Server settings’ Tab
This tab contains the main features, e.g. installing/uninstalling and start/stop the services.
Figure 14: The 'Server settings' tab of the 'MultiCoder.Server.Manager' window Table 1 describes the respective text fields and buttons of the ‘Server settings’ tab.
Buttons, Text- / Check-Boxes: Description:
Service name: Specifies the name of the server service. This service is elementary component of the MC-TRANS and it is needed for the operation ability.
Install: Installs the MC-TRANS server service. Uninstall: Uninstalls the MC-TRANS server service.
Service status: Displays the service status. It exist three services statuses ‘Not Installed’, ‘Stopped’ and ‘Running’.
Start: Starts the MC-TRANS server service, but the service must be already installed.
Stop: Stops the MC-TRANS server service.
Use Watchdog: Enables / Disables the watchdog of the MC-TRANS server service.
Profile name: Defines the module which shall be used.
Server name: Specifies the MC-TRANS server name. This is not to be confused with the server service name.
Server NIC: Specifies the used IP-address for the MultiCoder™ Server. Server port: Specifies the used port number for the MC-TRANS Server. This
port is used to send control information by using TCP.
.!. We recommend do not changing this server port number. The default server port number is 9101. .!. If you use a firewall on the system, on which you
2.2.2
‘Advanced settings’ Tab
This tab contains the advanced settings for the TRANS for example when you want use MC-TRANS as client/server model.
Figure 15: The 'Advanced settings' tab of the 'MultiCoder.Server.Manager' window Table 2 describes the respective text fields and buttons of the ‘Advanced settings’ tab.
Buttons, Text- / Check-Boxes: Description:
Communication IP: Specifies a multicast IP-address for the multicast announcement which will be sent into the network. This multicast announcement will be received from the Client, when you use the MC-TRANS as client/server model. The Client lists all received multicast announcements and on the basis of this list the user can select the desired MultiCoder from a list.
.!. We recommend do not changing the communication IP-address. The default IP-address is 229.29.29.29.
Communication Port: Specifies a multicast port for the multicast announcement which will be sent into the network via UDP. This multicast announcement will be received from the Client, when you use the MC-TRANS as client/server model. The Client lists all received multicast announcements and on the basis of this list the user can select the desired MultiCoder from a list.
.!. We recommend do not changing this communication port number. The default communication port number is 9100.
User list: Contains the existing usernames for a login. Therefor the check-box ‘Authentication required’ must be checked.
License: If you do not have registered the MC-TRANS, this button opens the ‘Register Teracue product’ window for the registration of the MC-TRANS.
Apply: Confirms and saves your settings.
Table 2: Description of the 'Advanced settings' tab of the server manager
2.2.3
‘Watchdog settings’ Tab
The following subchapters describes the tabs which are included in the ‘Watchdog settings’ tab. With these settings you can set the watchdog service. The watchdog triggers a MC-TRANS restart if the main program due to some faults condition.
2.2.3.1
‘Task scheduler settings’ Tab
Here you set the task scheduler of the watchdog.
Figure 16: The 'Task scheduler settings' tab in the 'Watchdog settings' tab
Buttons, Text- / Check-Boxes: Description:
Enabled:
Watchdog daily restart Daily task
Weekly task Monthly task
Enables / Disables individual tasks of the watchdog.
‘Watchdog daily restart’ restarts the watchdog server daily. ‘Daily task’ / ‘Weekly task’ / ‘Monthly task’: Every day / week /
month the watchdog restarts the MC-TRANS services or reboots the whole system depending on what is selected on the ‘Action’ area.
Schedule time: Specifies the time at which the task shall be executed.
2.2.3.2
‘Application monitor settings’ Tab
The watchdog offers not only a task scheduler option but also a monitoring option at which the watchdog checks whether the MC-TRANS service is alive.
Figure 17: The 'Application monitor settings' tab in the 'Watchdog settings' tab
Buttons, Text- / Check-Boxes: Description:
Check period (secs): Specifies the period in seconds how often the watchdog shall check whether MC-TRANS service is alive.
Start delay (secs): Specifies the timeout in which the MC-TRANS service can show, that the MC-TRANS service is alive. When this time has elapsed and the MC-TRANS service does not response, the watchdog restarts the service.
Applications: Specifies the application which shall be monitored by the watchdog.
.!. We recommend do not changing the application entry for the MultiCoder server which is the MC-TRANS service.
License: If you do not have registered the MC-TRANS, this button opens the ‘Register Teracue product’ window for the registration of the MC-TRANS.
Apply: Confirms and saves your settings.
2.2.3.3
‘Udp listener settings’ Tab
Concerning of the monitoring option the watchdog listens at a specific port number for responses of the MC-TRANS service. This specific port number can be defined here.
Figure 18: The 'Udp listener settings' tab in the 'Watchdog settings' tab
Buttons, Text- / Check-Boxes: Description:
Ip Address: Specifies the IP-address at which the watchdog listens for responses of the MC-TRANS service whether the service is alive.
.!. We recommend do not changing this entry.
Port: Specifies the port number at which the watchdog listens for responses of the MC-TRANS service whether the service is alive.
.!. We recommend do not changing this entry.
License: If you do not have registered the MC-TRANS, this button opens the ‘Register Teracue product’ window for the registration of the MC-TRANS.
Apply: Confirms and saves your settings.
2.2.4
‘Web settings’ Tab
You have the possibility to remote control the MC-TRANS via web interface. Therefor the MC-TRANS web pages needs administrator access of the operating system on which the server manager of MC-TRANS runs. Here you can enter for the web pages the username and password of the system administrator.
Figure 19: The 'Web settings' tab of the 'MultiCoder.Server.Manager' window
Buttons, Text- / Check-Boxes: Description:
Log on webpage as: Enable this check-box when you want remote control via web page. When this check-box is not enabled, the remote control via web page does not work.
User name: Enter here the username of the system administrator on which the server manager of MC-TRANS runs.
Password: Enter here the password of the system administrator on which the server manager of MC-TRANS runs.
License: If you do not have registered the MC-TRANS, this button opens the ‘Register Teracue product’ window for the registration of the MC-TRANS.
Apply: Confirms and saves your settings.
3. Change the IP-address of the MC-TRANS™
Appliance
If your want to change the IP-address of your MC-TRANS™ appliance, you must do the following steps to ensure that the TRANS™ runs correctly after changing the IP-address of the MC-TRANS™ appliance.
At first please connect a screen, a keyboard and a mouse to the MC-TRANS™ Appliance. Please change the IP-address under Windows of your MC-TRANS™ Appliance and make
afterwards a reboot.
III. List of figures
FIGURE 1:INSTALL ASSISTANT FOR THE MULTICODER™MC-TRANS APPLICATION ... 6
FIGURE 2:INSTALLATION DIRECTORY OF THE MULTICODER™MC-TRANS INSTALLATION ... 6
FIGURE 3:INSTALLING VOLUME OF MC-TRANS INSTALLATION ... 7
FIGURE 4:'LOGIN INFORMATION' SECTION OF THE MC-TRANS INSTALLER ... 7
FIGURE 5:'SERVICE SETTINGS' SECTION OF THE MC-TRANS INSTALLER ... 8
FIGURE 6:'START MENU FOLDER' SECTION OF THE MC-TRANS INSTALLER ... 8
FIGURE 7:'ADDITIONAL TASKS' SECTION OF THE MC-TRANS INSTALLER ... 9
FIGURE 8:‘READY TO INSTALL’ SECTION OF THE MC-TRANS INSTALLER ... 9
FIGURE 9:INSTALLER INSTALLS THE MC-TRANS APPLICATION ... 10
FIGURE 10:‘INSTALLATION COMPLETE’ WINDOW OF THE MULTICODER™SERVER INSTALLATION ... 10
FIGURE 11:‘REGISTER TERACUE PRODUCT’ WINDOW ... 11
FIGURE 12:‘NEW LICENSE REQUEST’ WINDOW ... 12
FIGURE 13:‘REGISTRATION’ WINDOW ... 12
FIGURE 14:THE 'SERVER SETTINGS' TAB OF THE 'MULTICODER.SERVER.MANAGER' WINDOW ... 14
FIGURE 15:THE 'ADVANCED SETTINGS' TAB OF THE 'MULTICODER.SERVER.MANAGER' WINDOW ... 15
FIGURE 16:THE 'TASK SCHEDULER SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB ... 16
FIGURE 17:THE 'APPLICATION MONITOR SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB ... 17
FIGURE 18:THE 'UDP LISTENER SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB ... 18
IV. List of tables
TABLE 1:DESCRIPTION OF THE 'SERVER SETTINGS' TAB OF THE SERVER MANAGER ... 14 TABLE 2:DESCRIPTION OF THE 'ADVANCED SETTINGS' TAB OF THE SERVER MANAGER ... 16
TABLE 3:DESCRIPTION OF THE 'TASK SCHEDULER SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB OF THE
SERVER MANAGER... 16
TABLE 4:DESCRIPTION OF THE 'APPLICATION MONITOR SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB OF
THE SERVER MANAGER ... 17 TABLE 5:DESCRIPTION OF THE 'UDP LISTENER SETTINGS' TAB IN THE 'WATCHDOG SETTINGS' TAB OF THE