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Principal MDM Components and Capabilities

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(1)

Principal MDM

Components and Capabilities

David Loshin Knowledge Integrity, Inc. www.knowledge-integrity.com

(2)

Agenda

 Introduction to master data management

 The MDM Component Layer Model

 MDM Maturity

 MDM Functional Services

(3)

The MDM Component Layer Model

Identification Management Governance Integration Business Process Management Data Standards Metadata Management Data Quality Data Stewardship Administration/Configuration

Hierarchy Management Identity Management Migration Plan

Record Linkage Merging and Consolidation Identity Search and Resolution

MDM Component Service Layer

Application Integration and Synchronization Service Layer MDM Business Component Layer

Business Rules

(4)

Mixing It Up…

 Order of review:

1. Identification

2. Business Process Management

3. Management

4. Governance

5. Integration 6. Architecture

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Identification

 Every object subject to “mastering” is managed using a

unique representation within the master repository

 Any time data intended to refer to that object is seen by an

application, its unique representation must be found,

verified, and presented back to the application by the MDM platform

Identification

Record Linkage Merging and Consolidation Identity Search and Resolution

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Identity Search and Resolution

David Howard Loshin

Loshin, Howard

Howard David Loshin Howard David LoshinHoward David Loshin

Objective: Provide the services that will seek the matching record in the master index that represents the “queried” object

(7)

Record Linkage – Parsing and Standardization

 Parsing

 Identifying and tagging pieces of each data value within a

semantic context

 Standardization

 Correcting terms based on defined rules

 Assembling components into recognized patterns

 Transformation

 Rule-based modifications into target canonical representations

 Transformation into target format

Loshin, Howard D Howard D Loshin First Howard

Middle D

(8)

Merging and Consolidation

Knowledge Integrity, Inc. 301-754-6350

Loshin 301-754-6350 David

Howard

Knowledge Integrity Incorporated 301 754-6350 Lotion

David 1163 Kersey Rd

David Loshin

Knowledge Integrity 301-754-6350

(9)

Business Process Management

 Business Process Modeling

 Business Process Integration

 Business Rules

 Business Component Layer

Business Process Management MDM Business Component Layer

Business Rules

(10)

Mapping to the Business Processes

Business Objectives Business Policy Business Policy Business Policy Business Policy Terms Facts Business Logic Execution Model Application Application Application Application Application Application

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Business Rules

Business Policy

Business rules contribute to the business process

model, and can be isolated and managed as

(12)

Business Component Layer

 Services reflecting business process needs

 “create new customer”

 “locate matching products”

 “find purchase order”

 “remove supplier”

 “modify vendor status”

 Business layer built on top of business and component

object services

 Business process models document the expected ways in

which the business operates

 The business process model exposes candidate master data

objects and the components that use them

 Business rules traditionally embedded within application

(13)

Management

 Administration/Configuration  Hierarchy Management  Identity Management  Migration Management Administration/Configuration

Hierarchy Management Identity Management Migration Plan

(14)

Management Issues

 Configuration, administration, and ongoing maintenance

 Identity management: For any object, enough identifying

information must be managed to determine that

 A record exists and no more than one record for the object, or

 No record exists and one can be created that can be uniquely

distinguished from all others

 Hierarchy management – both historical and connectivity

 Migration management

(15)

Governance

 Data Standards  Metadata Management  Data Quality  Data Stewardship Governance Data Standards Metadata Management Data Quality Data Stewardship

(16)

Master Object Resolution

 Resolution of candidate master data types requires a

compete view of what composes the information architecture

 This entails cataloging data sets, their attributes, data

domains, definitions, contexts, and semantics

 This view must facilitate the resolution of:

 Format at the element level,

 Structure at the instance level, and  Semantics across all levels

 This introduces three challenges:

 Collecting and analyzing master metadata

 Resolving similarity in structure

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Operationalizing Data Governance

 Actualization of data governance activities enables:

 The identification of explicit and hidden risks associated with

data expectations

 The actualization of the implementation of business policy  Oversight of the definition of critical data elements

 Monitoring and auditing information quality rule compliance

 Managing enterprise data ownership and stewardship

 Coordination and oversight of enterprise data quality

In general, data governance provides management oversight for organizational observance of different kinds of

(18)

Stewardship: Remediation and Manual Intervention

 Issues with addressing data quality events:

 Immediate remediation of flawed data – does this imply data

correction?

 Not all data flaws can be captured via automated processes –

this implies manual reviews

 Accuracy may only be measured by comparing values

directly

 Carefully integrate manual intervention when necessary in

(19)

Integration

 Application integration

 Synchronization

 Component services

Integration MDM Component Service Layer

(20)

Business Application Functional Interface Data Business Application Functional Interface Data Wrapper Facade Business Application Wrapper Facade Service Layer

Phase 1 Phase 2 Phase 3

(21)

Synchronization and Coherence

Master Repository

EAI/EII

Federated Consolidated

Issues to consider:

• Frequency of updates to master object attributes • Performance impacts

• Bottlenecks • Attribute overlap

(22)

Component Service – Object Locate

“Object Locate”

Master Index

(23)

Architecture

 Master data model

 MDM system framework

 Service layer architecture

Architecture Master Data Model MDM System Architecture

(24)

Master Data Model

 Limited universe of common master objects

 Party, customer, product, part, supplier, claim, instrument

 Universal models may be suitable as starting points

 Challenges:

 Resolution of metadata in a consistent manner

 Creating a model that accommodates all applications properly

CUST First VARCHAR(15) Middle VARCHAR(15) Last VARCHAR(21) Address1 VARCHAR(45) Address2 VARCHAR(45) City VARCHAR(30) State CHAR(2) ZIP CHAR(9) Nightingale-Patterson CUSTOMER FirstName VARCHAR(14) MiddleName VARCHAR(14) Nightingale-Patterso Last VARCHAR(21) LastName VARCHAR(20)

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Architecture - Summary

 Architecture decisions rely on the requirements identified

during the analysis of:

 Business processes

 Data requirements

 Operational processing requirements

 Levels of coherence and synchronization

 Governance protocols

(29)

Questions?

 If you have questions, comments, or suggestions, please

contact me David Loshin 301-754-6350

References

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