for Service Experts, Representatives and Local Business Partners
Complete Service. One Source.
Rosemount Analytical is offering a structured certification program for all field service and training experts who work with Rosemount Analytical products.
The certification process features a multi-level training program to allow field service experts employed by Emerson and our representative partners to develop skills and apply them in on-the- job situations at a Basic, Advanced, and Master level. To become certified, service experts must complete the appropriate training requirements for the desired experience level within the Rosemount Analytical product groups: Gas Chromatographs, Process Analytical, and Liquid Analytical. Approval requirements for each certification level include:
Proof that your specific job description requires technical training for Rosemount Analytical products
Attendance at the designated training seminar for the duration of the class
At this level... you will be able to...
Basic
Startup, commission, and troubleshoot basic problems on standard products with some assistance from a higher certified service representative
Train customers on basic operation and maintenance
Advanced
Integrate, startup, commission, and troubleshoot problems on standard and non-standard products with little or no assistance from higher certified service representatives
Troubleshoot application-related issues
Present technical training programs for customers and other technical personnel on the operation, maintenance, and troubleshooting fo products
Master
Supervise field installation projects, perform site surveys and technical work ups for commercial proposals, and perform the integration of thirdparty products
Design and implement best-practice service procedures for standard product configurations provide application-engineering support to customers and other technical departments within Emerson
Design and present technical training programs to customers and other technical personnel on product theory, application, operation, maintenance, and troubleshooting
Basic Certification
To achieve basic certification for any Rosemount
Analytical division, the service expert will:
Demonstrate a working knowledge of the hardware, software, and basic principles of operation.
Perform the basics of startup/commissioning, prescribed maintenance, minor troubleshooting, and operator training.
Perform a minimum of one startup/commission assignment while working under the direct supervision of any person who is currently certified by Rosemount Analytical in the same field. (To obtain basic certification in two or more product groups, you must complete the individual course for that particular product).
Work a minimum of two months in a training position where the job description calls or technical field support of RAI product lines within the certification area
Service experts can choose to become certified with one, two, or all three product groups, as is necessary for their job requirements.
Basic Certification for
Gas Chromatographs
Complete Introduction to Gas Chromatographs and
Operation and Maintenance of GCs courses
Upon completion of the training course, you will:
Understand the function, advantages, and benefits of a GC
Recognize basic system elements, including carrier gas, calibration gas, controllers, ovens, columns, and sample handling systems
Understand the concept and application of component separation
Determine component concentration levels
Define chromatogram, retention time, response factor, peak width, and gains, etc
Describe all major components of a gas chromatograph
Describe how to startup, stop an analysis, run in manual, and force calibration in the MON2000 software
Configure streams, component data tables, 24 hours averages, and serial ports
Basic Certification for
Process Analytics
Complete basic service training performed by
a certified trainer
Upon completion of basic service training, you will:
Understand zirconium oxide sensor technologies
Install, calibrate, and troubleshoot all hardware associated with IN-SITU oxygen analyzers, including World Class 3000, Oxymitter 4000 and 5000, X-STREAM O2, and OCX 8800
Understand all associated software functions
Integrate and operate SPS and IMPS 4000 auto calibration systems
Understand the combustion oxygen measurement and its different applications in various types of processes
Understand paramagnetic and electrichemical oxygen measurement principles
Understand sample handling techniques and issues
Understand IR/UV, thermal conductivity, flame ionization, and chemiluminescence measuring principles and application challenges
Basic Certification for
Liquid
Complete level one training on Process University and
attend basic service training performed by a certified
trainer
Upon completion of level one training and basic service training, you will:
Troubleshoot pH and conductivity loops to an item level (analyzer, sensor, cable, etc.)
Know where to get helpful tools on the web.
Recognize application problems such as ground loops
Simulate an input into any analyzer for any measurement
Understand features and benefits of analyzer and sensor products
Once service experts have completed all requirements for certification, they must
apply for certification as a Service Representative Level 1 and provide hard copies
of diplomas, tests, and field evaluation forms.
Once certified, the service experts will receive periodic product notifications,
training updates, and other relevant information to help them hone their skills.
Advanced Certification
To achieve advanced certification for any Rosemount
Analytical division, the service expert will:
Demonstrates a working knowledge of the hardware, software, and principles of operation
Efficiently install, startup, commission, and calibrate the equipment with little or no assistance form a master-level service engineer
Present professional-caliber operator and technical writing
Identify application problems (e.g., ground loops, stray voltage, back pressure, timed events, register assignments, user-defined calculations, etc.) in an efficient manner and report details to RAI Technical Service
Perform basic remote diagnostics and advise of required maintenance
Perform a minimum of one startup/commission assignment while working under the direct supervision of any person who is currently certified by Rosemount Analytical in the field. (To achieve basic certification with more than one Rosemount Analytical division, the service expert must complete one startup for each division certification area
Work a minimum of two months in a training position where the job description calls for technical field support of Rosemount Analytical product lines within the certification area. (Successfully complete ten startup and commissioning projects, five repair assignments, and five training seminars) To achieve advanced certification, individuals must have successfully completed basic certification.
Advanced Certification
for Gas Chromatographs
Complete the Advanced Gas Chromatographs course
and pass a written exam on the topics of the course
Upon completion of the training course, you will:
Understand post-analysis calculations
Describe the operation of different flow configurations, backflush, dual columns, and heartcut
Describe and service all components of a GC, including interconnection terminals, location and function of thermistors, columns, valves, and solenoids
Identify and service different types of sample condition systems
Advanced Certification
for Process Analytics
Attend advanced service training performed by
a certified trainer and pass a written exam on the
topics of the course
Upon completion of the training course, you will:
Understand IR/UV, thermal conductivity, flame ionization, and chemiluminescence measuring principles and application challenges
Install, setup, and troubleshoot hdardware associated with Rosemount Analytical process gas analyzers, including BINOS 100, MLT, X-STREAM, and PGA products
Understand and be able to service the layout of analyzer detector benches and PC boards
Understand calibration requirements and techniques for process gas analyzers
Calculate linearization and cross compensation
Understand software tools for configuration, upload, and download
Advanced Certification
for Liquid
Attend advanced service training performed by
a certified trainer and pass a written exam on the
topics of the course
Upon completion of the training course, you will:
Operate, install, and properly configure RAI products to communicate with wireless communications protocols
Identify installation problems and configure the output and diagnostic variables of a chlorine system and a turbidity system
Explain the makeup of a water system
Evaluate problems for water quality problem using the latest troubleshooting techniques
Once service experts have completed all requirements for certification, they must
apply for certification as a Service Representative Level 2 and provide hard copies
of diplomas, tests, and field evaluation forms. In addition, the assessments,
surveys, and attendance lists for all training seminars must be submitted.
Once certified, the service experts will receive periodic product notifications,
training updates, and other relevant information to help them maintain their
skills and certification level.
Master Certification
To achieve master certification for any Rosemount
Analytical division, the service expert will:
Demonstrate a thorough working knowledge of hardware, software, detailed principles of operation, and sample conditioning systems
Perform installation, startup, commissioning, and calibration of all Rosemount Analytical products and systems without assistance
Understand HART, Foundation fieldbus, wireless, and Profibus communications at a working-knowledge level
Troubleshoot complex field problems and systems and present operator and technical training for engineering and management personnel in a professional manner
Perform advanced remote diagnostics
Complete a minimum of two years in a position where the job description calls for technical support of Rosemount Analytical liquid and gas products, and a minimum of ten years in a position where the job description calls for technical support of Rosemount Analytical gas chromatograph products (Ten customer training seminars must be successfully completed)
To achieve master certification, individuals must have successfully completed advanced certification.
Master Certification for
Gas Chromatographs
To qualify for certification at the master level, you will:
Modify applications pertaining to proper type of columns, detector, valve timing, calibration, and carrier gas
Describe and work on all components of a GC including TCD, FID, and FPD
Identify and work in different types of sample condition systems
Master Certification for
Liquid
Complete the advanced course and pass a written
exam on the topics of the course
Upon completion of the training course, you will:
Understand analyzer communication protocols
Configure and commission control systems like air-blast cleaners, hand-rail-mounting systems, and auto-clean
Configure and commission water quality monitoring system
Troubleshoot systems to an item-level
(analyzer, sensor, cable, etc) to determine problem causation)
Master Certification for
Process Analytics
Complete the advanced course and pass a written
exam on the topics of the course
Upon completion of the training course, you will:
Install, startup, and troubleshoot analyzers and sample handling systems (SHS) for process and CEMS applications
Understand application control strategies and process conditions and how they affect analyzer measurement
Provide customer and service training in principles of operation for analyzers and sample handling systems
Once service experts have completed all requirements for certification, they must
apply for certification as a Service Representative Level 3 and provide hard copies
of diplomas, tests, and field evaluation forms.
In addition, the assessments, surveys, and attendance lists for all training
seminars must be submitted. Once certified, the service experts will receive
periodic product notifications, training updates, and other relevant information
to help hone their skills.
Certification Programs Description & Registration Information
Certification Description
Certification programs are offered in a classroom setting at each of our three Analytical Training Centers in the United States. Customized courses can be arranged off-site in the field or at client’s office locations. Our certified instructors will work with you to determine your unique learning objectives and develop a training program tailored to the specific needs of your engineers, techni-cians, and operting staff.
Our instructors can use your equipment or have our demo equipment shiped to your site to conduct the class. All classroom materials and manuals are provided by the instructor. Classesare performed on site by a highly qualified field service engineer using your equipment.
Our field service engineers will walk your team through installation, startup, and maintenance procedures. This is a great way for plant personnel to learn through experience to configure, commission, and perform calibrations on their online instrumentation under the guidance of a certified field service expert. Class duration is dependent on the analyzer and measurements being covered.
Contact Information & Registration
To request a training quote, contact your local Account Manager or speak directly to:
B.J. Freeman
[email protected] T +843 623 6179
To register for a training course, contact:
Ana Morgan
[email protected] T + 713 396 8771
For custom certification program information, contact:
Michael Saiphoo
[email protected] T + 713 396 8794
Certification Programs Schedule
Product Course # - Course Description Service Rates Start Dates (mm/dd)
Gas Chromatographs R4100 - Introduction to Model 500 and Model 700 Gas Chromatographs $1,950/class/student Upon request Gas Chromatographs R4105 - Introduction to 700XA and 1500XA Gas Chromatographs $1,950/class/student Upon request Gas Chromatographs R4210 - Operation and Maintenance of Model 500 Gas Chromatographs $2,600/class/student 4/29, 9/9 Gas Chromatographs R4212 - Operation and Maintenance of Model 700 Gas Chromatographs $2,600/class/student Upon request Gas Chromatographs R4213 - Operation and Maintenance of 700XA Gas Chromatographs $2,600/class/student 1/28, 4/22, 7/8, 11/12 Gas Chromatographs R4214 - Operation and Maintenance of 1500XA Gas Chromatographs $2,600/class/student 1/28, 4/22, 7/8 Gas Chromatographs R4311 - Advanced Process Model 500 and Model 700 Gas Chromatographs $2,900/class/student 5/20, 9/23 Gas Chromatographs R4315 - Advanced 700XA Gas Chromatographs $2,900/class/student 2/4, 4/29, 7/15, 9/16 Gas Chromatographs R4316 - Advanced 1500XA Gas Chromatographs $2,900/class/student 2/4, 4/29, 7/15, 12/3 Gas Chromatographs R4330 - Advanced Model 700 Gas Chromatographs $2,900/class/student 11/12
Gas Analyzers 2102 - 951C Chemiluminescence Analyzers $2,850/day (up to 7 students) Upon request Gas Analyzers 2103 - 400 Hydrocarbon Analyzers $2,850/day (up to 7 students) Upon request Gas Analyzers 2107 - NGA 2000 Process Gas Analyzers $2,850/day (up to 7 students) Upon request Gas Analyzers 2110 - MLT Process Gas Analyzers $2,850/day (up to 7 students) Upon request Gas Analyzers 2113 - BINOS/OXYNOS/HYDROS Analyzers $2,850/day (up to 7 students) Upon request Gas Analyzers 2153 - Oxygen Flue Gas Analyzer Maintenance, Including Oxymitter and
World Class 3000
$2,850/day (up to 7 students) Upon request Gas Analyzers 2157 - Continuous Emissions Monitoring Systems (CEMS) $2,850/day (up to 7 students) Upon request Gas Analyzers 2168 - CCO 5500 CO Analyzer Maintenance $2,850/day (up to 7 students) Upon request Gas Analyzers 2169 - OPM 3000/4000 - Opacity Monitor Maintenance $2,850/day (up to 7 students) Upon request Gas Analyzers 2171 - Online Safety Training for Process Gas Analyzers $2,850/day (up to 7 students) Upon request Liquid Instruments 2200 CEUs:. 7 - General pH, Conductivity, and ORP Theory $600 student per day Upon request Liquid Instruments 2201 CEUs :. 7 - Amperometric Measurement Theory: Chlorine, Dissolved
Oxygen, and Ozone
$600 student per day Upon request Liquid Instruments 2202/2202V CEUs :. 2 - Two-Wire Instrumentation Models Xmt and
Model 5081 Transmitters
$3,000/day (up to 10 students) Upon request Liquid Instruments 2203/2203V CEUs :. 2 - Wireless Instrumentation Models 608P
and 6081C
$3,000/day (up to 10 students) Upon request Liquid Instruments 2204/2204V CEUs :. 2- Four-Wire Instrumentation Models 54e, 1056, or $3,000/day (up to 10 students) Upon request
GAS CHROMATOGRAPH TRAINING CENTER Emerson Process Management
Rosemount Analytical
12041 West Little York, Suite 200 Houston, TX 77040 USA Toll Free 866 422 3683 T +1 713 396 8700 F +1 713 466 8175 [email protected] www.RosemountAnalytical.com
PROCESS & COMBUSTION TRAINING CENTER Emerson Process Management
Rosemount Analytical 6565P Davis Industrial Parkway Solon, OH 44139 USA Toll Free 800 433 6076 T + 440 914 1261 F + 440 914 1262 [email protected] www.RosemountAnalytical.com
LIQUID ANALYTICAL TRAINING CENTER Emerson Process Management
Rosemount Analytical 2400 Barranca Parkway Irvine, CA 92606 USA Toll Free 800 854 8257 T + 949 757 8500 F + 949 474 7250 [email protected] www.RosemountAnalytical.com
©2012 Emerson Process Management. All rights reserved.
The Emerson logo is a trademark and service mark of Emerson Electric Co. Rosemount Analytical is a mark of one of the Emerson Process Management family of companies. All other marks are the property of their respective owners.
The contents of this publication are presented for information purposes only, and while effort has been made to ensure their accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. All sales are governed by our terms and conditions, which are available on request. We reserve the right to modify or improve the designs or specifications of our products at any time without notice.
Analytical Service Certification Program
for Service Experts, Representatives and Local Business Partners
Rosemount Analytical
September 2012
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