Home support providers
in Richmond upon Thames
This is a list of the home support providers either contracted to provide homecare for the Council or providing services in the borough. Inclusion in this directory is not an endorsement and we can take no responsibility for the quality of privately purchased services provided by the organisations listed. The Council does, however, closely monitor the quality of Council-purchased services. We aim to ensure information included in this directory is up-to-date and correct, but we cannot guarantee it has not changed since the last update of this document.
Home support providers are regulated by the Care Quality Commission (CQC). To find the latest CQC report for each agency, go to www.cqc.org.uk, click on ‘search the care directory’ and enter the address and postcode to find the relevant service.
Provider Contact Details Service provided
Absolute Care Services 80 Crown Road St Margarets TW1 3ER
020 8607 9686
www.absolutecareservice.co.uk
Support for people with a sensory impairment, dementia, physical disability, mental illness, a special need, Acquired Brain Injuries, as well as those who need support with moving and handling daily living tasks and to access socially inclusive activities. Also support for carers.
Satisfaction Level: April 2013 – December 2013 – 96%
CRG Homecare Regus House 2 Sheen Road TW9 1AE
0800 321 3457 www.crg.uk.com
Home support, supported living and support services for adults, the elderly, children and young people. This ranges from drop-in services to full 24/7 support packages.
Satisfaction Level: April 2013 – December 2013 – 64%
Mears 114b Power Road
Chiswick London W4 5PY
020 8742 0277
www.mearsgroup.co.uk
For older people, people with a physical or learning disability or mental health needs and for those who are terminally ill or have sensory impairment.
Satisfaction Level: April 2013 – December 2013 - 96%
Medacs 2nd Floor, Surrey House
Scarbrook Road Croydon
CR0 1SQ
020 8677 7080
Home care / support workers for older people, children and families, plus respite, shopping and rehab support work.
Satisfaction Level: April 2013 – December 2013 – 100%
Provider Contact Details Service provided
MiHomecare Ltd Suite 1.6, First Floor 7 St John’s Road Isleworth
TW7 6NH
020 8577 9680
www.mihomecare.com
Homecare / support for older people, children and families, plus respite, shopping and rehab support work.
Satisfaction Level: April 2013 – December 2013 – 100%
Plan Care 30 Putney High Street London
SW15 1SQ
020 8785 1664
www.plancare.org.uk
Personal care, 24-hour live-in or ongoing care, night support, housework,
cleaning, accompanied visits, emergency assistance, comfort checks, respite care, escorting to appointments.
Satisfaction Level: April 2013 – December 2013 – 95%
Provider Contact Details Service provided
Allied Healthcare 35 Lower Richmond Road Mortlake
SW14 7EZ
020 8392 1234
www.alliedhealthcare.com
Home support, medication assistance, general companionship, light household duties, cleaning / laundry, shopping, accompanied visits to appointments and social outings, night sitting / sleepover service, management of complex health needs.
Amber Home Carers 1st Floor Office, 51a Sheen Lane East Sheen SW14 8AB
020 8563 8209
www.amberhomecarers.com
Short term care including respite and recovery after hospital. Practical care and personal care to elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care.
Bluebird Care Electroline House 15 Lion Road Twickenham TW1 4JH
020 8744 9948
www.bluebirdcare.co.uk
Short term care, including respite and recovery after hospital. Practical care and personal care for elderly people and physically disabled adults. Visits can be from 30 minutes up to overnight and live-in care.
Blue Ribbon Community Care
118 London Road Kingston
KT2 6QJ
020 8546 2246
Personal care, personal grooming, domestic care, shopping, pension collection.
Provider Contact Details Service provided
Carewatch Richmond Talbot House
204-226 Imperial Drive Rayners Lane Harrow HA2 7HH 020 8872 4125 www.carewatch.co.uk/office/ hillingdon
Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues. Personal care, bedtime assistance, help with medications,
through-the-night care, hospital aftercare, domestic tasks and shopping, companionship and escorting.
Carewatch Kingston 391 Ewell Road Surbiton Surrey KT6 7DG 020 8330 0070 www.carewatch.co.uk/office/ kingston-upon-thames
Support for people with physical disabilities, neurological conditions, dementia, learning disabilities and mental health issues, including personal care, bedtime assistance and assistance with medications, waking or sleeping night support, re-enablement support after hospital discharge, light domestic tasks, shopping, companionship and escorting to and from activities.
Crossroads Caring for Carers 1 Beverley Court 26 Elmtree Road Teddington TW11 8ST 020 8943 9421 www.crossroads.org.uk
Flexible breaks for people with long term conditions, carers and their dependents, respite and care services, personal care, waking nights / sleepovers, practical / emotional support, assistance with medication, help with paperwork, long term conditions, dementia, stroke, Parkinson’s, palliative care, elderly frail, specialised high dependency care.
Provider Contact Details Service provided
Cura Care Homecare 80a Landor Road Clapham
London SW9 9PE
020 7738 5258
www.curacare.co.uk
Short-term care, from occasional drop-in sessions to round the clock, live-in care, including both domestic and personal care and catering for older people with dementia, people with physical disabilities
and anyone discharged from hospital.
Direct Independent Care Ltd Thames House 7 Mount Mews Hampton TW1 3QS 020 8622 4406 www.directindependentcare.com
Personal care and support for people in their own homes.
Dynasty Care Ltd First Floor, Jubilee House 19-21, High Street Whitton
TW2 7LB
020 8898 6476
www.dynastycare.co.uk
Health and social care, including domestic services.
Eleanor Nursing & Social Care Ltd
157 Uxbridge Road Hanwell
W7 3SR
020 8579 3233
From occasional care or support to 24/7 live-in care, people suffering from dementia or other mental health issues. People with physical / learning
disabilities, sensory loss, or dual sensory loss, children and their families, people who require care after a stay in hospital, palliative care, respite for family carers.
Provider Contact Details Service provided
Home Instead Ltd Suite 9, Crest House 102-104 Church Street Teddington
TW11 8PY
020 8614 1424
www.homeinstead.co.uk
Range of non-medical services. Companionship, home help and personal care, including washing, bathing, meal preparation, medication reminders, light
house-keeping (cleaning, tidying), errands, medication collection, light shopping, accompanying to appointments, outings.
Prestige Nursing 357 West Barnes Lane Motspur Park
New Malden KT3 6JF
020 8213 5170
www.prestige-nursing.co.uk
For people of all ages, including children.
Phlystar Cliveden House
19-22 Victoria Villas Richmond
TW9 2JX
020 8288 7429
www.phlystarcare.co.uk
Personal care, personal grooming, domestic care, shopping, pension collection
Right at Home Wimbledon, Putney, Kingston, Richmond
One Hardwicks Square Hardwicks Way
Wandsworth SW18 4AW
020 3194 4200
Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping.
Provider Contact Details Service provided
Right at Home
Twickenham, Richmond, Weybridge
The Old Stable Yard 123a Station Road Hampton
TW12 2AL
020 3376 3535
www.rightathomeuk.co.uk/ twickenham
Range of non-medical services. Support with personal care, meal preparation, medical reminders, light house-keeping, medication collection, light shopping.
Seva Service Ltd 5 Kew Road Richmond TW9 2PR
07752 320374
www.sevaservice.co.uk
Providing care to adult, requiring help to cope with disability, sensory impairments, illnesses or dementia. We provide light household duties, non-medical services and medication prompts.