Introducing KVH mini-vsat Broadband 2.0 The only end-to-end solution for connectivity and content delivery at sea

Introducing

KVH mini-VSAT Broadband 2.0

The only end-to-end solution

for connectivity and content delivery at sea

Presented by:

Robert Hopkins, Jr.

Director, IP-MobileCast Services KVH Industries, Inc.

Management and Operations Challenges

• Recruit and retain the best officers and crew

– Digital natives value connections to family, and digital entertainment – Training and professional development is valued by personnel,

protects your investment and improves efficiency

– Machinery is increasingly sophisticated to run and maintain – Regulations are complex and change frequently

• Ensure access to critical operational content – Electronic chart updating for safety and ECDIS compliance

– Frequent, high resolution weather updates for safety and as input to routing software, leading to greater fuel efficiency

Welcome to mini-VSAT Broadband 2.0

The most complete global maritime

communications solution,

offering the greatest business value and

the connectivity maritime operators need.

The Power of One

• Global onboard connectivity

• Hardware & network management • Great content

• Affordable content delivery

• All backed by a comprehensive

The Power of One

KVH’s Global Broadband Network

• 25 transponders on 17 satellites • Covering entire maritime market

– Speeds up to 4 Mbps

• Enterprise-grade infrastructure

Network Capacity Expansion

• Leverage readily available commercial satellites • Adding capacity only where needed

– Heavily travelled areas covered with multiple transponders • New commercial satellites coming online

– Intelsat Epic: 60 Gbps/satellite – ViaSat 2: 280 Gbps

ArcLight Technologies

• Spread Spectrum Modulation for much smaller antennas with same

coverage

• Code Re-use Multiple Access (CRMA) for consistent, low latency service

and high quality voice

Time Division (TDMA) -Users wait their turn

Code Reuse (CRMA) -Users transmit simultaneously

New - Airtime Plans

• Connecting ships faster and more affordably

• Open & Metered plans deliver data at the network’s highest speeds

– Up to 4 Mbps / 1 Mbps

– 40% less expensive to get the same amount of data at 50% higher speeds* – In some cases, 15 times faster speed at one-third the cost

• Fixed Rate plans

– Speed-based plans with clear monthly data allotments

New - myKVH

• Secure, personalized management portal

• See vessel status, location, and data use

• Allocate operational and crew data use

• Receive alerts by email and/or SMS

Enterprise Connectivity Web-based

Management Tools

• Usage reports, alerts, support tickets, and more • Fleet monitoring application for fleet IT managers

myKVH Usage Views

FX Plan

myKVH Managed Alerts

• Usage Alerts at 50, 80 & 100% • Overage Alerts by GB & MB • Notification by Email & Text/SMS

The Power of One

ArcLight Technology Enables Use of Small,

Powerful Antennas

• Spread spectrum modulation

– Mitigates adjacent satellite interference from small antennas • TracPhone VIP-series onboard terminals

85% smaller than comparable TDMA antennas

• Antenna size does not impact coverage area – Only the transmission speeds

• Fully licensed by FCC and approved

for use in more than 125 countries

Standard TDMA VSAT dome

Multiple Hardware Options Using

Common Platform

World’s Smallest Maritime VSAT

Enterprise-grade, Feature- packed VSAT

Global C/Ku-band Maritime VSAT 37 cm (14.5 in) Ku-band Antenna 60 cm (24 in) Ku-band Antenna 1.1 m (42.5 in) C/Ku-band Antenna

Integrated Onboard Hardware

and Software

• Manufacturing the hardware ensures everything works together • Smaller, simpler, and more reliable

– Over-the-air software update capability

– Stabilized tracking antennas for any size vessel • Common belowdecks unit

– Modem

– Bandwidth and Network Manager – Voice over IP (VoIP) phone lines – Ethernet switch, Wi-Fi

Which Installation Looks More Reliable?

Typical Solution

Complete Suite of Email, Internet Café

& Network Management Solutions

Benefit

Manage bandwidth and connectivity onboard

The Power of One

Unmatched Entertainment

• Great programming in every category • Updated around the clock

• Stored onboard for immediate access • Play something different on every device • For your TV, tablet, smartphone and laptop • Flexible subscriptions from just $49/ship per

News from Home – Digital Newspapers

• 67 national newspapers in 22 languages • 14 special interest papers in English

• Created daily by KVH Media Group editorial

staff located around the globe

• Delivered digitally, can be viewed on

reader’s tablet, smartphone, or laptop

• NEWSlink Print service used by 10,000+

1 China NTD (New Tang Dynasty)

Global News 简体中文 (Mandarin)

2 France France 24 Français (French)

3 Ukraine IHTEP+ Українська (Ukrainian)

4 Greece Euronews Ελληνικά (Greek)

5 Italy Euronews Italiano (Italian)

6 Netherlands BVN Nederlands (Dutch)

7 India TV Asia हिन्दी (Hindi)

8 Germany Deutsche Welle Deutsch (German)

9 Philippines ABS-CBN Tagalog (Filipino)

10 Japan NHK 日本語 (Japanese)

11 Norway TV 2 Norsk (Norwegian)

12 Russia Channel 1 Русский (Russian)

TV News from Home – Sources

International News in English and Premium

News Channels

Popular Sports Entertainment

• Daily sports news and highlights

• Featured events like FIFA World Cup™

New Release Movies – Delivered at Sea

• Approved distributor of the major Hollywood and Bollywood studios • Fully licensed for commercial use

• Movies available before release to DVD

• Movies stored locally with unlimited onboard

Favorite TV Shows & Series

• Approved distributor for major TV studios worldwide • Fully licensed for commercial use

• TV shows & series stored locally with unlimited onboard

Enjoy Commercially Licensed Music

• Thousands of commercially licensed songs available in 19 genres • Each genre contains more than 24 hours of continuous,

advertisement-free music

Live and Virtual Channels with Interactive

Program Guide

• Content organized by channel, time, and genre and presented in a

convenient TV Guide format

Channel swipe – it’s like channel surfing, but faster and smoother

Tap any program for a program info pop-up or to replay it from the beginning

News from home in many languages

TV series, movies, and music channels,

KVH Media Server

• Intel-based microprocessor for flawless, high-speed video streaming • High-reliability 2.5 in. hard drives using RAID technology for data

protection

• Multiple Ethernet LAN ports supporting flexibility in network configuration • Required for all Entertainment Packages and Basic Training Package;

optional for Entertainment Channels and Operations Data Services

Media Server C OM M E R C IA L

IP-MobileCast Set-top Box (STB)

• Brings sports, news, and entertainment to flat screen

TVs in common areas and cabins

• One Media Server can drive multiple STBs • An easy-to-install solution

The Power of One

Shortage of bandwidth at Sea

• Large data files like digital charts and movies are still delivered physically

today

• Other data such as weather is delivered in low resolution

• Maritime satellite service providers can’t support streaming video

• The challenge: how to deliver this content via satellite affordably, without

The Efficiency of Multicasting with an

Onboard Server

0 10 20 30 40 50 60 0:30 1:00 1:30 2:00 2:30 3:00 3:30 4:00 4:30 5:00 5:30 6:00 6:30 7:00 7:30 8:00 N et w ork us age (M bps ) Time (hh:mm) Network IP traffic Ship IP traffic

The IP-MobileCast Layer

• IP-MobileCast doesn’t harm or compete with vessel’s Internet

or VoIP services

– Beam capacity is sized for peak loads, leaving about half the network capacity unused – Multicast data is transmitted in unused bandwidth, at a lower priority than

standard IP traffic

– Multicasting does not use your mini-VSAT Broadband plan’s data allotment

Background multicast layer

Monthly Data Usage at Home

+

Monthly Data Usage at Sea

Monthly IP-MobileCast Content Delivery

at Sea

KVH Content Delivery Strategy

(monthly to scale)

The Power of One

New – KVH OneCare

Application

Engineering _DeploymentSolution

Ongoing Operating

Support

A Lifetime Engagement,

Application Engineering

• KVH supports you every step of the way in

the rollout process

• Help for short-staffed IT groups

• Professional services team provides: – Network design

– Integrated onboard terminal systems – Project management

– Training – Installation

– Vessel monitoring and notification systems

Application Engineering Solution Deployment Ongoing Operating Support

KVH OneCare –

Solution Deployment Services

1. Solution Deployment Planning (joint responsibility)

– Vessel site survey using deck plans or on-site inspection – Installation plan development and documentation

2. Vessel Preparation (typically owner responsibility)

– Hot work for deck and bulkhead penetrations – Pedestal fabrication and attachment

– Run cables from above to below decks equipment

3. Equipment Installation (KVH or CSN partner responsibility)

– Above and below decks installation

– Terminate cables and hook up equipment – Commission service

– Build out any necessary landside IT infrastructure – Perform system level functional test

– Provide initial user training and handover for operation

Application Engineering Solution Deployment Ongoing Operating Support

Operating Support –

Technical Assistance

• Global Technical Assistance Packages – KVH’s technical assistance center is on line 24/7/365

– Tiered response based on the severity of the reported problem

– Staffed with VSAT technicians, backed up by network and design engineers • Preventative Maintenance Checks

– KVH recommends an annual preventative maintenance check

– Small use of vessel operating funds when the cost for the loss of VSAT service is high • Extended Warranty Program

– KVH’s standard and extended warranties are designed to provide operating cost certainty over time for up to five years of operation

– This is important for a vessel or fleet who is focused on achieving its operating budget

– In force standard or extended warranty coverage enables a rapid global service response when a problem occurs

– All necessary arrangements to cover the cost of repair are in place

Application Engineering Solution Deployment Ongoing Operating Support

The Power of One