2015 Flowserve Educational Services Course Catalog

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2015 Flowserve Educational Services

Course Catalog

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Welcome to Flowserve Educational Services

Flowserve Educational Services provides companies around the world with a wide range of innovative programs focused on helping plant operators, reliability engineers and maintenance personnel deepen their understanding of pumping systems. Training programs from Flowserve are ideal for organizations aiming to achieve:

•Maximized plant asset availability and equipment reliability •Increased mean time between repair (MTBR)

•Workforce development for increasing proficiency in the installation, maintenance, and repair of pumping equipment and systems

Flexible Programs to Meet Any Need

Whether customers require basic training or customized programs, Flowserve offers an unparalleled global network of training experts and facilities to accommodate any request. Customers can choose the location, course content, and program formats that optimize the use of human and financial resources and deliver the most effective results.

Learning Resource Centers (LRC)

Flowserve has committed to the construction and support of the pumping industry’s largest and most sophisticated network of Learning Resource Centers. These state-of-the-art facilities ensure participants receive a balanced combination of hands-on training and operating theory.

On-site Customer Training

Flowserve Educational Services provides the design, development, and delivery of training tailored specifically around the people, equipment and processes at a customer’s location. Unlike off-the-shelf solutions, trainers and instructional designers deliver individualized instruction on the concepts, processes and equipment needed to maximize employee performance in the customer’s environment. To optimize the learning experience, on-site training is supported by use of remote hydraulic lab technology and portable acrylic pump systems.

Our Instructors

Some of the most respected experts in pumps, valves, and seals are on our instructional team, with more than 100 years of combined experience in all aspects of flow control, in every industry from water treatment to aerospace. Because of this breadth of experience, our trainers have dealt with many of the specific engineering, operational or mechanical problems you’ve experienced, and in most cases are able to recreate and then solve those problems in our unique, hands-on power labs. Whether it’s at the Flowserve Learning Resource Center in Irving, Texas, at Flowserve locations around the world or on-site at your location, our instructors are dedicated to sharing their knowledge with you.

Proficiency

Flowserve proficiency recognizes that you have completed a specific training course and have attained a level of competence with the material. It also allows for a progression to higher proficiency levels as your expertise grows. Flowserve proficiency is offered in pumps, mechanical seals and pumping system analysis. The closed-book proficiency exams are given on the morning following the last class day. They contain about 60 questions and can take up to four hours. You must attain a grade of 80 percent to achieve proficiency at each level. Flowserve proficiency documents are presented to and remain with you. The documentation states the level of proficiency you have attained and the number of formal training hours dedicated to each class.

Educational Credits

For classes offered at Flowserve Learning Resource Centers, their successful completion and an 80% and above score on the exams will earn the participant Continuous Educational Units (CEU) or Professional Development Hours (PDH), respectively.

The educational credit certificate will be issued by McNeese State University.

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Please read the following information before

registering for any classes!

Available Course Offerings

Depending upon the role of the student, Flowserve offers courses ranging from those for the generalist to those who have obtained engineering degrees. A comprehensive catalog of technical and maintenance courses provides plant engineers, operators, reliability experts and maintenance technicians with the training they need on the equipment they use every day — on location or at Flowserve Learning Resource Centers.

Track One — Basics Level For Operations Personnel (OP)

This track is for persons involved in day-to-day operations and for those who do not have an engineering or related technical degree. Persons who want to understand more about pump and seal basics should sign up for these classes. For example, those involved in purchasing, training, human resources and safety or similar occupations would want to consider this track.

Track Two — Intermediate Level For Maintenance Personnel (MP)

This track is for maintenance personnel. These persons would have experience in maintaining and servicing pumps and seals used in the processing systems of the plant. It would be helpful for enrollees to have a few years of hands-on involvement as well. Track Three — Advanced Level

For Reliability Personnel (RP) and Engineering Personnel (EP)

This track is for those who have an engineering degree or similar education and background. These offerings are advanced courses that do NOT cover pump and seal basics and assume the student already has an engineering foundation. Beginners should not sign up for these classes and are encouraged to look at the basics classes offered in Track One.

Course Registration Process

1. Get Organized

Carefully review the course descriptions, which can also be obtained on our website in a more detailed format. If you review courses on the website, note that some are specifically designed for engineering, operations and

3. Enroll in a Classroom Course or Purchase Online

Training

Simply follow the instructions below:

To register and purchase classroom courses and online training: 1. Go to www.Flowserve.com.

2. Click on the “Services and Solutions” tab at the top of the page and then “Education and Training.”

3. Click on the “Register” button. Classroom Courses:

1. You can view classroom course availability in different regions by clicking on “Classroom Courses” and selecting your preferred region.

2. To register, select “Register” in the “Welcome” area or log in as a “Guest” in the box located on the top right side. 3. Note: If you are not the attendee, please register with

the attendee’s name.

To Enroll in a Classroom Course:

1. Click on “Classroom Course” to view all classes. 2. Click on your preferred region — North America,

Europe, etc.

3. To view course description, click on subject title. 4. Click on down arrow to view available site locations

and dates.

5. Enter number of attendees.

6. To purchase, click on the “Buy” button.

Note: For Flowserve distributors and alliance customers,

please send an email to esg@flowserve.com for registrations or call 1-800-446-0401 and a customer care representative will assist you. Online Training Courses:

1. Click on “Online Courses” to view all courses. 2. To view course description, click on subject title. 3. Enter number of purchases/attendees.

4. To purchase, click on the “Buy” button.

4. Make Travel Arrangements

Once your registration is processed, you will receive an email notification of your class enrollment and location, along with pertinent travel details to and from that location.

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FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (AMERICAS & EUROPE) Available On-Site

at Customer Location

Flowserve Facilities

Course Description Duration Dallas McNeese Desio _AmericaSouth Mexico _AttendeeTypical

Centrifugal Pump Fundamentals 4 x x x x TBD TBD RP/EP

Mechanical Seal Fundamentals 4 x x x x RP/EP

Pump and Mechanical Seal Principles 4 x x x ALL

Pump and Mechanical Seal Reliability 4 x x x RP/EP

Pump System Analysis 4 x x x x RP/EP

Root Cause Analysis 4 x x x x ALL

Single-Stage Pump Repair 3 x (B) x x MP/RP

Multi-Stage Pump Repair 4 x (B) x x MP/RP

Pump and Seal Operator Training 1 x x OP

Pump and Mechanical Seal Basics 2 x x OP/MP

Entry-level Vibration Training ISO Cat 1 Cert. 5 x x MP/RP

Vibration, Alignment and Balancing Basics 3 x x OP/MP

Vibration — Category 2 Training 4 x MP/RP

Vibration — Category 3 Training 4 x MP/RP

Pump and Seal Specialist 2 4 x OP/MP

Troubleshooting and Operation for

Maintenance Staff Custom (A) x MP/RP

Product Training Custom (A) x Custom

Hydraulic Decoking Custom (A) x Custom

Ebullators Custom (A) x Custom

A. Customized depending on available customer equipment B. Requires customer equipment for hands-on training

FLOWSERVE EDUCATIONAL SERVICES COURSE OFFERINGS AND LOCATIONS (ASIA PACIFIC)

Available On-Site at Customer

Location

Flowserve Facilities

Course Description Duration Singapore CPTC Suzhou, _China Kawasaki, _Japan Coimbatore, _India Castlemaine, _Australia _AttendeeTypical

Centrifugal Pump Fundamentals 5 x x x x x RP/EP

Mechanical Seal Fundamentals 5 x x x x x RP/EP

Pump and Mechanical Seal Reliability* 5 x x x x OP/MP

Pump System Analysis 5 x x x x RP/EP

Root Cause Analysis 5 x x x x x ALL

Single-Stage Pump Repair 4 x x MP/RP

Multi-Stage Pump Repair 5 x x

*Formerly Pump and Seal Specialist 2 (PSS2)

iStore — Course Schedules and Locations

Our courses are offered at various times throughout the year. For our most current schedule, please visit: www.flowserve.com/ Services-and-Solutions/Education-and-Training.

Under Education and Training, click on the “Register” button to view classroom sites, online training and create your account to register. For additional training information, please call 1-800-446-0401 or email esg@flowserve.com. For technical support related to iStore, please email esg@flowserve.com.

Payment and Cancellation Policy

Course payments should be made at the time of registration by credit card, company check or purchase order (purchase order number required). No fees will be charged for cancellation made 15 business days prior to the start of the class. There is a 100% cancellation charge for cancellations less than 15 business days prior to the start of the class. Additionally, there are no refunds once the course begins.

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AA Services Group A Course B Date C Location D Facility Type

Legend

AA A B C D ESG CPF 12412 IRV LRC Educational

Services Group Course Acronym (2–4 characters)

Date

(MMDDYY) Location Facility Type

Sample Course Code

Element Description

AA Services Group

ESG Educational

A Course Page

CPF Centrifugal Pump Fundamentals 6

ELVT Vibration Training 19

MSF Mechanical Seal Fundamentals 8 MSPR Multistage Pump Repair 10 PMSB Pump and Mechanical Seal Basics 11 PMSP Pump and Mechanical Seal Principles 12 PMSR Pump and Mechanical Seal Reliability 13 POT Pump and Seal Operator Training 14

PSA Pump System Analysis 15

RCA Root Cause Analysis 16

SSPR Single-stage Pump Repair 17 VABB Vibration/Alignment/Balancing Basics 18

D Facility Type

FMF Flowserve Manufacturing Facility LRC Learning Resource Center QRC Quick Response Center SAT Satellite Location

C Location

BNG Bangalore, India CBT Coimbatore, India CHN Chennai, India

CPTC Chemical Process Technology Center CSM Castlemaine, Australia

DESIO Desio, Italy IRV Irving, Texas, USA KSW Kashiwazaki, Japan KWS Kawasaki, Japan

LOU McNeese University, Louisiana, USA OSK Osaka, Japan

SNG Singapore SZH Suzhou, China

B Date

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CENTRIFUGAL PUMP FUNDAMENTALS (CPF) — INTERMEDIATE LEVEL

Course Description

An Intermediate Level course for engineers and experienced reliability staff. This course provides an in-depth understanding of centrifugal pump fundamentals. The course is designed to provide a detailed explanation of how a centrifugal pump is constructed and operated to achieve maximum reliability. Selecting the right pump for a specific application and identification of problems associated with pump operation are determined through the use of pump curves and hydraulic calculations.

Specific topics include:

•Introduction to Pump Terms and Definitions •Basic Hydraulics

•Net Positive Suction Head (NPSH), Recirculation, Cavitation and Suction Conditions

•Specific Speed, Suction Specific Speed •Performance Curves and Variable Operation •Viscosity

•Centrifugal Pump Classification and Types •Bearings and Lubrication

Audience

This course is intended for individuals in the following fields: applications engineering, reliability engineering and rotating equipment engineering. Other experienced personnel requiring knowledge of the design and operation of centrifugal pumps will find this course helpful.

Course Objectives

Upon completion of this course, the participants will be able to: •Understand how a centrifugal pump works

•Understand the term “head” and how to calculate total system head •Be able to identify various pump types and components

•Understand pump curves and generate a pump curve from data collected at the pump

•Understand the hydraulic loads created by a pump

•Become familiar with affinity laws and how to apply them correctly •Become familiar with NPSH calculations and the effect suction

conditions have on pump performance •Be able to conduct the following calculations:

– Total system head and Affinity Laws

– NPSH available (NPSHA) for the system

– Brake horsepower requirement

– Viscosity corrections

– Suction speed and suction specific speed

•Become familiar with viscosity, specific gravity, and temperature and their effect on pump performance and selection

•Become familiar with basic vibration and how it relates to pump performance

Prerequisites

It is recommended that participants have a bachelor’s or associate’s degree and a basic math background. PMSB and PMSP are the recommended prerequisites for other personnel.

Course Length

3 to 5 days. Varies by location.

Continued on next page 6

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North America Course Code — Dallas LRC

Location Code Name Actual Dates Duration

Dallas ESG_CPF_012715_IRV_LRC_RES_ILT 01/27/2015 to 01/30/2015 4 Dallas ESG_CPF_031015_IRV_LRC_RES_ILT 03/10/2015 to 03/13/2015 4 Dallas ESG_CPF_042115_IRV_LRC_RES_ILT 04/21/2015 to 04/24/2015 4 Dallas ESG_CPF_060215_IRV_LRC_RES_ILT 06/02/2015 to 06/05/2015 4 Dallas ESG_CPF_071415_IRV_LRC_RES_ILT 07/14/2015 to 07/17/2015 4 Dallas ESG_CPF_082515_IRV_LRC_RES_ILT 08/25/2015 to 08/28/2015 4 Dallas ESG_CPF_092915_IRV_LRC_RES_ILT 09/29/2015 to 10/02/2015 4 Dallas ESG_CPF_110315_IRV_LRC_RES_ILT 11/03/2015 to 11/06/2015 4 Dallas ESG_CPF_120815_IRV_LRC_RES_ILT 12/08/2015 to 12/11/2015 4

North America Course Code — McNeese University

McNeese ESG_CPF_072115_LOU_SAT_RES_ILT 07/21/2015 to 07/23/2015 3

Asia Pacific Course Code

CPTC ESG_CPF_010515_SNG_LRC_RES_ILT 01/05/2015 to 01/09/2015 5 Castlemaine ESG_CPF_022315_CSM_LRC_RES_ILT 02/23/2015 to 02/27/2015 5 Suzhou ESG_CPF_030215_SZH_LRC_RES_ILT 03/02/2015 to 03/06/2015 5 CPTC ESG_CPF_030915_SNG_LRC_RES_ILT 03/09/2015 to 03/13/2015 5 Coimbatore ESG_CPF_030915_CBT_LRC_RES_ILT 03/09/2015 to 03/13/2015 5 Suzhou ESG_CPF_042015_SZH_LRC_RES_ILT 04/20/2015 to 04/24/2015 5 CPTC ESG_CPF_051115_SNG_LRC_RES_ILT 05/11/2015 to 05/15/2015 5 Coimbatore ESG_CPF_060815_CBT_LRC_RES_ILT 06/08/2015 to 06/13/2015 5 CPTC ESG_CPF_081715_SNG_LRC_RES_ILT 08/17/2015 to 08/21/2015 5 Suzhou ESG_CPF_081715_SZH_LRC_RES_ILT 08/17/2015 to 08/21/2015 5 CPTC ESG_CPF_100515_SNG_LRC_RES_ILT 10/05/2015 to 10/09/2105 5 Suzhou ESG_CPF_111615_SZH_LRC_RES_ILT 11/16/2015 to 11/20/2015 5 CPTC ESG_CPF_113015_SNG_LRC_RES_ILT 11/30/2015 to 12/04/2015 5

South America Course Code

TBD* TBD* TBD*

Mexico Course Code

TBD* TBD* TBD*

Desio Course Code

Desio ESG_CPF_012015_DESIO_LRC_RES_ILT 01/20/2015 to 01/23/2015 4 Desio ESG_CPF_041415_DESIO_LRC_RES_ILT 04/14/2015 to 04/17/2015 4 Desio ESG_CPF_050515_DESIO_LRC_RES_ILT 05/05/2015 to 05/08/2015 4 Desio ESG_CPF_070715_DESIO_LRC_RES_ILT 07/07/2015 to 07/10/2015 4 Desio ESG_CPF_091515_DESIO_LRC_RES_ILT 09/15/2015 to 09/18/2015 4 Desio ESG_CPF_110315_DESIO_LRC_RES_ILT 11/03/2015 to 11/06/2015 4

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Course Description

An Intermediate Level course for engineers, technicians,

and experienced operators and maintenance staff. This

course explains the basic need for mechanical seal systems and the theory behind how they work. Emphasis is placed not only on the operation of mechanical seals, but also on the environment where they operate (pump or other equipment) and the support systems that help them survive. Additional topics include materials of construction, fluid properties that affect seal selection, seal specifications and reading seal drawings.

This course includes class time and laboratory exercises. Students will assemble and disassemble pumps and seals as well as operate pumps and monitor performance. Both team and individual hands-on exercises are included.

Audience

This course is intended for maintenance and engineering personnel that require a detailed explanation of mechanical seal design, operation and maintenance. Engineers and other reliability staff will find this to be a foundational class for understanding complex problems relating to mechanical seals and sealing systems.

Course Objectives

Upon completion of this course, the participants will be able to: •Describe basic construction of a pump and its purpose •Describe the function of a seal within a pump

•Discuss construction and design of various mechanical seals and outline performance factors

•Describe fluid principles and concepts relating to seal operations •Differentiate among various seal designs and configurations and

describe operations and appropriate applications

•Understand various API/ANSI Piping Plans and select appropriate plans based upon application and seal design

•Discuss benefits and limitations of seal construction materials according to application

•Utilize a seal assembly drawing to locate key components and measurements

•Perform equipment condition checks and install a mechanical seal

Prerequisites

There are no prerequisites for this course, but it is recommended students have a basic understanding of centrifugal pumps. PMSB is helpful for those new to centrifugal pumps.

Course Length

MECHANICAL SEAL FUNDAMENTALS (MSF) — INTERMEDIATE LEVEL

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North America Course Code — Dallas LRC

Dallas ESG_MSF_030315_IRV_LRC_RES_ILT 03/03/2015 to 03/06/2015 4 Dallas ESG_MSF_041415_IRV_LRC_RES_ILT 04/14/2015 to 04/17/2015 4 Dallas ESG_MSF_060915_IRV_LRC_RES_ILT 06/09/2015 to 06/12/2015 4 Dallas ESG_MSF_072115_IRV_LRC_RES_ILT 07/21/2015 to 07/24/2015 4 Dallas ESG_MSF_090115_IRV_LRC_RES_ILT 09/01/2015 to 09/04/2015 4 Dallas ESG_MSF_102015_IRV_LRC_RES_ILT 10/20/2015 to 10/23/2015 4 Dallas ESG_MSF_121515_IRV_LRC_RES_ILT 12/15/2015 to 12/18/2015 4

McNeese ESG_MSF_091515_LOU_SAT_RES_ILT 09/15/2015 to 09/17/2015 3

CPTC ESG_MSF_011215_SNG_LRC_RES_ILT 01/12/2015 to 01/16/2015 5 Suzhou ESG_MSF_030215_SZH_LRC_RES_ILT 03/02/2015 to 03/06/2015 5 Coimbatore ESG_MSF_031615_CBT_LRC_RES_ILT 03/16/2015 to 03/20/2015 5 CPTC ESG_MSF_042015_SNG_LRC_RES_ILT 04/20/2015 to 04/24/2015 4 Suzhou ESG_MSF_051815_SZH_LRC_RES_ILT 05/18/2015 to 05/22/2015 5 CPTC ESG_MSF_082415_SNG_LRC_RES_ILT 08/24/2015 to 08/28/2015 5 Suzhou ESG_MSF_082415_SZH_LRC_RES_ILT 08/24/2015 to 08/28/2015 5 CPTC ESG_MSF_101215_SNG_LRC_RES_ILT 10/12/2015 to 10/16/2015 5 Castlemaine ESG_MSF_110915_CSM_LRC_RES_ILT 11/09/2015 to 11/12/2015 5 Suzhou ESG_MSF_112315_SZH_LRC_RES_ILT 11/23/2015 to 11/27/2015 5 CPTC ESG_MSF_120715_SNG_LRC_RES_ILT 12/07/2015 to 12/11/2015 5

South America Course Code

TBD* TBD* TBD*

Desio ESG_MSF_012715_DESIO_LRC_RES_ILT 01/27/2015 to 01/30/2015 4 Desio ESG_MSF_033115_DESIO_LRC_RES_ILT 03/31/2015 to 04/03/2015 4 Desio ESG_MSF_051215_DESIO_LRC_RES_ILT 05/12/2015 to 05/15/2015 4 Desio ESG_MSF_063015_DESIO_LRC_RES_ILT 06/30/2015 to 07/03/2015 4 Desio ESG_MSF_090815_DESIO_LRC_RES_ILT 09/08/2015 to 09/11/2015 4 Desio ESG_MSF_111015_DESIO_LRC_RES_ILT 11/10/2015 to 11/13/2015 4

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North America Course Code — Dallas LRC

Dallas ESG_MSPR_022415_IRV_LRC_ESG_ILT 02/24/2015 to 02/27/2015 4

Desio Course Code

Desio ESG_MSPR_042715_DESIO_LRC_RES_ILT 04/27/2015 to 04/30/2015 4

Desio ESG_MSPR_092915_DESIO_LRC_RES_ILT 09/29/2015 to 10/02/2015 4

Suzhou ESG_MSPR_071315_SNG_LRC_RES_ILT 07/13/2015 to 07/17/2015 5

Course Description

An Intermediate Level course for maintenance staff.

This course instructs participants on the proper procedures for the preparation, rigging, disassembly, inspection and reassembly of multistage centrifugal pumps equivalent to those used in most industries. The pumps addressed include both horizontally split and radially split pumps. Participants will be introduced to maintenance and troubleshooting techniques that will enable them to diagnose, predict and prevent common problems associated with these pumps. They also will be instructed in the proper installation of mechanical seal assemblies and the mechanical seal piping plans that apply to multistage pumps. Additional topics covered include: design, installation and effective operation of multistage centrifu-gal pumps, as well as the use of associated tools and measuring equipment. Class time is divided into 40% classroom-based lecture and 60% hands-on lab activities where students take part in the disassembly and reassembly of actual pumps.

Audience

Service, maintenance, machine repair, or engineering staff of an industrial plant, institution or public utility which use multistage pumps and related equipment. Individuals should have direct involvement or responsibility for multistage pump installation, performance and maintenance.

Course Objectives

Upon completion of this course, the participants will be able to: •Identify typical multistage pump designs and associated

applications

•Demonstrate in logical order the major tasks for the disassembly/ assembly of a multistage centrifugal pump

•Demonstrate routine maintenance and overhaul procedures •Inspect and determine when to replace and/or repair pump

components

•Describe various troubleshooting procedures

Prerequisites

It is recommended that participants complete the SSPR course or have equivalent field experience before attending this class.

Personal Protective Equipment

Safety toe shoes are required for this class.

Course Length

MULTISTAGE PUMP REPAIR (MSPR) — INTERMEDIATE LEVEL

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Course Description

A Basics Level course for operators, craftsmen, and entry-level engineers and technicians. This course provides participants with the knowledge and skills needed to understand the basics of pumps and mechanical seals. The course curriculum is designed to provide a basic explanation of the parts of the pump and mechanical seal and how they function together to achieve maximum reliability.

Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises using portable laboratories. Specific topics include:

•Introduction to Pump Terms and Definitions

•Construction of the Pump and the Function of Each Part •Basic Hydraulics, Head and Flow

•Performance Curves

•Net Positive Suction Head and Cavitation •Single Mechanical Seals

•Dual Mechanical Seals •Basic Systems •Basic Troubleshooting

Audience

This course is intended for those individuals starting their careers in the following fields: pump maintenance, applications engineering, reliability engineering and rotating equipment engineering. Other personnel requiring knowledge or a refresher on the basics of pumps and mechanical seals will benefit from this training. Participants should have direct involvement or responsibility for pump and mechanical seal installation, operation, troubleshooting or maintenance.

Course Objectives

Upon completion of this course, the participants will be able to: •Demonstrate a basic understanding of how a centrifugal pump works •Explain pressures within a centrifugal pump and how mechanical

seals are affected by pump operation

•Identify mechanical seal piping plans, their purpose and when each is used

•Review troubleshooting processes for determining causes The class does not cover the disassembly and repair of centrifugal pumps or mechanical seals.

Prerequisites

It is recommended that participants have basic hands-on skills and some experience with rotating equipment.

Course Length

Two days (16 hours) North America Course Code — McNeese University

Location Code Name Actual Dates Duration

McNeese ESG_PMSB_051915_LOU_SAT_ESG_ILT 05/19/2015 to 05/20/2015 2

TBD* TBD* TBD*

*Please call the Flowserve Corporate office in Irving, Texas, for more information at +1 (972) 443-6500.

PUMP AND MECHANICAL SEAL BASICS (PMSB) — BASICS LEVEL

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PUMP AND MECHANICAL SEAL PRINCIPLES (PMSP) — INTERMEDIATE LEVEL

Course Description

An Intermediate Level course for engineers, technicians, and experienced operators and maintenance staff.

This course provides participants with the knowledge and skills needed to understand the basics of pumps, pumping systems and mechanical seals. The course curriculum is centered on pump and mechanical seal design, operation and maintenance, and is made up of approximately 60% classroom and 40% laboratory time. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises in the laboratories. Participants utilize the laboratories (static displays and operational pumps) to perform pump and seal settings through learning experiments. Working in teams, attendees will be involved in interactive discussions while they assemble, disassemble, test, and document a variety of operational pumps and mechanical seals. When combined with PMSR this course forms an excellent curriculum for pump engineers and technicians.

Audience

Facility personnel who require basic understanding of centrifugal pumps, pumping systems hydraulics and mechanical seals are encouraged to attend this course. Specifically, millwrights, mechanics, machinery technicians, engineers and maintenance supervisors, as well as experienced operators, will benefit from this training. Participants

should have direct

involvement or responsibility for pump and mechanical seal installation, operation, troubleshooting or maintenance.

Course Objectives

Upon completion of this course, the participants will be able to: •Identify and describe basic centrifugal pump design

•Identify and describe the basics of pumping system hydraulics •Identify classic cavitation, recirculation and Net Positive Suction

Head (NPSH)

•Describe acceptable and preferred regions of pump operation, including minimum flow, best efficiency point and runout

•Describe impeller design as it relates to specific speed and suction specific speed

•Describe pump and system interaction

•Identify and describe centrifugal pump types and designs •Identify and describe basic seal configurations

•Describe how a mechanical seal operates

•Describe the limitations of single mechanical seals •Identify and describe common mechanical seal piping plans

Prerequisites

PMSB or hands-on skills and some experience with rotating equipment. Basic math skills are helpful.

Course Length

North America Course Code — Dallas LRC

Dallas ESG_PMSP_021015_IRV_LRC_ESG_ILT 02/10/2015 to 02/13/2015 4 Dallas ESG_PMSP_032415_IRV_LRC_ESG_ILT 03/24/2015 to 03/27/2015 4 Dallas ESG_PMSP_051915_IRV_LRC_ESG_ILT 05/19/2015 to 05/22/2015 4 Dallas ESG_PMSP_070715_IRV_LRC_ESG_ILT 07/07/2015 to 07/10/2015 4 Dallas ESG_PMSP_081815_IRV_LRC_ESG_ILT 08/18/2015 to 08/21/2015 4 Dallas ESG_PMSP_100615_IRV_LRC_ESG_ILT 10/06/2015 to 10/09/2015 4 Dallas ESG_PMSP_111715_IRV_LRC_ESG_ILT 11/17/2015 to 11/20/2015 4

McNeese ESG_PMSP_031715_LOU_SAT_ESG_ILT 03/17/2015 to 03/19/2015 3

TBD* TBD* TBD*

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North America Course Code — Dallas LRC

Dallas ESG_PMSR_022415_IRV_LRC_ESG_ILT 02/24/2015 to 02/27/2015 4

North America Course Code — McNeese University

McNeese ESG_PMSR_111715_LOU_SAT_ESG_ILT 11/17/2015 to 11/19/2015 3

TBD* TBD* TBD*

Coimbatore ESG_PMSR_020915_CBT_LRC_RES_ILT 02/09/2015 to 02/13/2015 5 CPTC ESG_PMSR_032315_SNG_LRC_RES_ILT 03/23/2015 to 03/27/2015 5 Suzhou ESG_PMSR_040615_SZH_LRC_RES_ILT 04/06/2015 to 04/10/2015 5 Coimbatore ESG_PMSR_050415_CBT_LRC_RES_ILT 05/04/2015 to 05/08/2015 5 CPTC ESG_PMSR_052515_SNG_LRC_RES_ILT 05/25/2015 to 05/29/2015 5 Suzhou ESG_PMSR_062915_SZH_LRC_RES_ILT 06/29/2015 to 07/03/2015 5 CPTC ESG_PMSR_072715_SNG_LRC_RES_ILT 07/27/2015 to 07/31/2015 5 CPTC ESG_PMSR_091415_SNG_LRC_RES_ILT 09/14/2015 to 09/18/2015 5 Suzhou ESG_PMSR_092115_SZH_LRC_RES_ILT 09/21/2015 to 09/25/2015 5 Coimbatore ESG_PMSR_101915_CBT_LRC_RES_ILT 10/19/2015 to 10/23/2015 5 CPTC ESG_PMSR_110215_SNG_LRC_RES_ILT 11/02/2015 to 11/06/2015 5 CPTC ESG_PMSR_121415_SNG_LRC_RES_ILT 12/14/2015 to 12/18/2015 5

Course Description

An Intermediate Level course for engineers, technicians,

and experienced operators and maintenance staff. This

course gives participants a better understanding of the interrelated functions of the centrifugal pump, mechanical seal and complete pumping system. Participants learn how to find and address causes of poor pump and seal reliability. Course curriculum centers on pump and seal troubleshooting and solutions. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises in laboratories. This course is 60% classroom and 40% laboratory time. Participants use our laboratories’ pumps to perform exercises that demonstrate

The target audiences are experienced operations and maintenance personnel and entry-level engineering staff with one to three years of plant experience.

Course Objectives

Upon completion of this course, the participants will be able to: •Explain how the interrelationship of centrifugal pumps, mechanical

seals and process systems affect equipment reliability

•Evaluate symptoms to determine causes of failures associated with centrifugal pumps and mechanical seals

•Identify practical corrective procedures that can improve centrifugal pump and mechanical seal reliability

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PUMP AND SEAL OPERATOR TRAINING (POT) — BASICS LEVEL

Course Description

A Basics Level course for operators, craftsmen, and entry-level engineers and technicians. The purpose of this program is to teach principles and procedures that will optimize pump and seal life through proper operation. Participants will identify causes of rotating equipment failure through operation and discuss methods to make corrections.

Participants will interpret the sights and sounds of potential failure and identify corrective actions. They will review proper start-up and shutdown procedures and identify the purposes and functions of critical pump and seal components.

Audience

All people or supervisors involved with the routine operation of mechanically sealed equipment. Others who would benefit include engineers responsible for the reliability of mechanical seals and pumps.

North America Course Code — McNeese University

McNeese ESG_POT_052015_LOU_SAT_ESG_ILT 05/20/2015 1

Course Objectives

Upon completion of this course, the participants will be able to: •Explain how centrifugal pumps and mechanical seals operate •Identify causes of rotating equipment failure through improper

operation

•Describe the function and operation of auxiliary equipment •Describe proper start-up and shutdown of equipment

•Describe troubleshooting procedures which identify and correct potential rotating equipment damage or failure

Prerequisites

It is recommended that participants have some experience with rotating equipment.

Course Length

One day (8 hours)

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PUMP SYSTEM ANALYSIS (PSA) — ADVANCED LEVEL

Course Description

An Advanced Level course for engineers and

experienced maintenance and reliability staff. This course provides an in-depth understanding of pump system analysis. The course is designed to provide a detailed comprehension of how to perform system evaluation and calculation to achieve optimum system reliability.

•Total Energy in an Incompressible Liquid •Pump Total Head

•Energy and Hydraulic Gradient •System Head Curves

•System Head Curves for Branch-line Systems •Friction Head Losses Through Valves and Fittings •Pump Selection Criteria

•Controlling Centrifugal Pumps

•Measurements Using Controlling Systems •Machine Protection

•Seal Flushing and Cooling

Audience

This course is intended for senior maintenance personnel, reliability engineers, rotating equipment engineers/specialists and management personnel requiring knowledge of how to analyze centrifugal pumping systems.

Course Objectives

Upon completion of this course, the participants will be able to: •Understand system curves

•Calculate Total System Head

•Be able to select the right pump for an application

•Understand how the pump is controlled by flow control systems •Understand the influence of nozzle loads on system reliability •Assess suction conditions and be able to calculate the NPSHA

of a system

•Define and understand the power requirement for a system •Understand critical speeds of pumps

•Evaluate and analyze suction and discharge piping issues

Prerequisites

North America Course Code — Dallas LRC

Dallas ESG_PSA_020315_IRV_LRC_RES_ILT 02/03/2015 to 02/06/2015 4

Asia Pacific Course Code

CPTC ESG_PSA_041315_SNG_LRC_RES_ILT 04/13/2015 to 04/17/2015 5

Suzhou ESG_PSA_070615_SZH_LRC_RES_ILT 07/06/2015 to 07/10/2015 5

Coimbatore ESG_PSA_071315_CBT_LRC_RES_ILT 07/13/2015 to 07/17/2015 5

Desio Course Code

Desio ESG_PSA_021015_DESIO_LRC_RES_ILT 02/10/2015 to 02/13/2015 4

Desio ESG_PSA_060915_DESIO_LRC_RES_ILT 06/09/2015 to 06/12/2015 4

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North America Course Code — Dallas LRC

Dallas ESG_RCA_021015_IRV_LRC_RES_ILT 02/10/2015 to 02/13/2015 4 Dallas ESG_RCA_041415_IRV_LRC_RES_ILT 04/14/2015 to 04/17/2015 4 Dallas ESG_RCA_061615_IRV_LRC_RES_ILT 06/16/2015 to 06/19/2015 4 Dallas ESG_RCA_081815_IRV_LRC_RES_ILT 08/18/2015 to 08/21/2015 4 Dallas ESG_RCA_102015_IRV_LRC_RES_ILT 10/20/2015 to 10/23/2015 4 Dallas ESG_RCA_121515_IRV_LRC_RES_ILT 12/15/2015 to 12/18/2015 4

North America Course Code — McNeese University

McNeese ESG_RCA_011315_LOU_SAT_ESG_ILT 01/13/2015 to 01/15/2015 3

Kawasaki ESG_RCA_030215_KWS_LRC_RES_ILT 03/02/2015 to 03/06/2015 5

Singapore ESG_RCA_051815_SNG_LRC_RES_ILT 05/18/2015 to 05/22/2015 5

Suzhou ESG_RCA_061515_SZH_LRC_RES_ILT 06/15/2015 to 06/19/2015 5

Singapore ESG_RCA_090715_SNG_LRC_RES_ILT 09/07/2015 to 09/11/2015 5

Coimbatore ESG_RCA_111615_CBT_LRC_RES_ILT 11/16/2015 to 11/20/2015 5

Desio Course Code

Desio ESG_RCA_021715_DESIO_LRC_RES_ILT 02/17/2015 to 02/20/2015 4

Course Description

An Intermediate Level course for engineers, technicians and reliability staff. This course provides an in-depth understanding of Root Cause-mapping techniques. The course is designed to provide detailed comprehension of how to perform RCA to achieve the maximum bottom-line results, the resolution of identified causes.

•Introduction to and Purpose of Root Cause Analysis (RCA) •Elements of Root Cause Analysis

•Define the Problem •Investigate Causes •Execute the Solution

•Centrifugal Pump Failure Analysis and Troubleshooting •Mechanical Seal Failure Analysis and Troubleshooting •Case Studies — used to exercise the skill and knowledge of

troubleshooting and RCA

When combined with PMSR this class forms an excellent curriculum for reliability staff.

Audience

This course is intended for senior maintenance personnel,

reliability engineers, rotating equipment engineers/specialists and management personnel requiring knowledge of identifying the causes of centrifugal pump and mechanical seal failures.

Course Objectives

The objective of this course is to teach the participant how to identify, analyze and eliminate a problem. Participants will have the requisite skills and knowledge necessary to correctly select, accurately analyze and obtain resolution to undesirable events. They will understand how to perform all the facets of a complete and accurate Root Cause Analysis using cause-mapping techniques.

Upon completion of this course, the participants will be able to: •Recognize, identify and describe a “problem”

•Gather relevant and discard non-relevant information

•Evaluate and analyze the problem symptoms and information to arrive at the root cause of a problem

•Define solutions to correct the problem

Prerequisites

There are no prerequisites for this class; however, students new to centrifugal pumps will benefit from PMSB or PMSP.

Course Length

ROOT CAUSE ANALYSIS (RCA) — INTERMEDIATE LEVEL

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SINGLE-STAGE PUMP REPAIR (SSPR) — BASICS LEVEL

Course Description

A Basics Level course for maintenance staff. This course will provide participants with the knowledge and skills needed to repair and maintain centrifugal pumps and understand the basics of pumps, pumping systems and mechanical seal design. The course is comprised of approximately 50 percent classroom and 50 percent laboratory time. Concepts and theory are taught in a classroom setting and then reinforced with hands-on exercises. Participants will use static displays and operational pumps to perform pump and seal settings. Working in a team, they will assemble, disassemble, and document a variety of operational pumps and mechanical seals. Seminar texts and demonstrations are generic to all vendors’ hardware.

Audience

This course is for mechanics, millwrights and technicians in facilities with single-stage centrifugal pumps. Attendees should have direct involvement or supervisory responsibilities for pump maintenance.

Course Objectives

Upon completion of this course, the participants will be able to: •Describe centrifugal pump operation and why they fail

•Describe basic hydraulics and its impact on pump performance •Describe pump and system interaction

•Explain basic functions of mechanical seals, how they work and why they fail

•Demonstrate accurate reading of precision measurement tools •Accurately interpret mechanical seal assembly drawings •Properly disassemble and inspect a centrifugal pump •Accurately measure critical pump dimensions using precision

instruments

•Demonstrate proper bearing removal and installation

Prerequisites

It is recommended that participants have basic math skills and have knowledge of safe work practices. The ability to read mechanical drawings and use hand, measurement and power tools are a plus.

Personal Protective Equipment

Safety toe shoes are required for this class.

Course Length

3 to 4 days. Varies by location. North America Course Code — Dallas LRC

Location Code Name Actual Dates Duration

Dallas ESG_SSPR_031015_IRV_LRC_RES_ILT 03/10/2015 to 03/12/2015 3

Singapore ESG_SSPR_042715_SNG_LRC_RES_ILT 04/27/2015 to 04/30/2015 4

Singapore ESG_SSPR_081115_SNG_LRC_RES_ILT 08/11/2015 to 08/14/2015 4

Desio Course Code

Desio ESG_SSPR_042115_DESIO_LRC_RES_ILT 04/21/2015 to 04/23/2015 3

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Course Description

An Intermediate Level course for reliability and

maintenance staff. This course is used to impart knowledge and increase understanding about rotating equipment health and how vibration analysis is used to determine condition of rotating machinery. It will prepare personnel to more effectively interface with customers and consultants who may be confused by industry terms and jargon.

Audience

This course is intended for operating personnel, maintenance personnel, and for those who wish to gain a general understanding of vibration, alignment and balancing.

Course Objectives

Upon completion of this course, participants will have an understanding of:

•Maintenance practices •Vibration fundamentals •Vibration measurement •Spectrum analysis

•Alignment and misalignment •Balancing of machines

Prerequisites

It is recommended that participants have already completed

PMSP and MSF.

Course Length

Four days (32 hours)

VIBRATION, ALIGNMENT AND BALANCING BASICS (VABB) — INTERMEDIATE LEVEL

Location Code Name Actual Dates Duration

Desio ESG_VABB_100615_DESIO_LRC_RES_ILT 10/06/2015 to 10/09/2015 4

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Course Description

A Basics Level course for maintenance and reliability staff. The course focuses on periodic, single-channel data collection and analysis for condition-based maintenance programs. A foundation is established for in-depth understanding of spectrum and waveform relationships.

Audience

This course is intended for personnel who are new to vibration monitoring and analysis, and for personnel who have limited vibration analysis experience.

Course Objectives

Upon completion of this course, participants will have an understanding of: •Maintenance practices •Condition monitoring •Principles of vibration •Data acquisition •Equipment knowledge •Basic vibration analysis •ISO standards

Prerequisites

There are no prerequisites for this course.

Course Length

Four days (32 hours)

VIBRATION TRAINING / ISO CATEGORY 1 CERTIFICATION (ELVT) — BASICS LEVEL

Location Code Name Actual Dates Duration

Desio ESG_ELVT_051915_DESIO_LRC_RES_ILT 05/19/2015 to 05/22/2015 4 Amplitude 1X 1.5X 2.8X 3X 3.8X 2X 1.8X

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Hotel Arrangements

You are responsible for your hotel reservations and expenses. Unless you are planning to stay at the hotel on Friday night, plan on checking out before arriving at the training center Friday morning. For the convenience of our Dallas trainees, we have made arrangements with the Marriott Dallas/Fort Worth Airport to receive a discounted rate. If you decide to book with this hotel, please call 1-800-228-9290 to make a reservation. A minimum of three (3) nights must apply. The main address is:

8440 Freeport Parkway Irving, Texas 75063 USA Phone: +972 929 8800 Fax: +972 929 6501 Toll-Free: +888 489 2647 Reservations: +800 228 9290

Arrival at DFW Airport

Upon arrival at DFW Airport, please proceed to Baggage Claim. The Marriott has a shuttle that departs and arrives on the sidewalk outside of Baggage Claim.

Essentials: Site-Specific Information for Dallas, Texas

Dallas Learning Resource Center

The Dallas Learning Resource Center is located in the heart of the Dallas/Fort Worth Metroplex. This convenient location is within minutes of the Dallas/Fort Worth International Airport.

Address

Dallas Learning Resource Center

4343 West Royal Lane

Suite 106

Irving, Texas 75063 Phone: +800 446 0401 Fax: +972 915 1600

Flight Arrangements

You are responsible for your own airfare and flight arrangements. Since most classes begin at 8 a.m., please consider arriving one day prior to your class. If you’re flying out of the Dallas/Fort Worth area on the last day of class, please make sure your flight reservations are for a departure no earlier than 4 p.m.

Attire

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open- toed shoes. Students will need to bring safety toe shoes for Single- stage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Meals

We provide lunch for full-day classes; you are responsible for all other meals.

Arrival at Love Field Airport

If you choose to fly into Love Field Airport, you must arrange for a taxi or rental car.

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McNeese Learning Resource Center

The McNeese State University is a satellite facility for students local to the Lake Charles, Louisiana, area.

Address

McNeese University

The College of Engineering & Engineering Technology ETL 111

Beauregard Dr.

Lake Charles, Louisiana 70609 Phone: +337 475 5875 Fax: +337 475 5237

Part of the University of Louisiana system, McNeese State University offers best practices and maintenance training programs to Flowserve customers, distributors and employees in the Lake Charles, Louisiana, area. The College of Engineering & Engineering Technology is one of six colleges within the university. It consists of two departments: Engineering and Engineering Technology. Both Engineering and Engineering Technology programs are nationally accredited by the

Accreditation Board for Engineering and Technology (ABET) Inc.

The Institute for Industry Education Collaboration (IIEC)

The Institute for Industry Education Collaboration provides a framework for McNeese State University to organize and expand existing industry-university collaborations to “enhance economic development and cultural growth in this region and beyond.” As the liaison between industry and higher education, the IIEC seeks to establish relationships with a strong emphasis on economic development.

The IIEC in collaboration with Flowserve has brought Flowserve-specific courses to the Gulf Coast Flowserve satellite training site. At this training facility, practicing engineers and technicians will receive specialized hands-on training in pumps, valves and seals.

For registration and course information, please contact Educational Services at the Flowserve Irving, Texas, facility.

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Airports

Milan Malpensa Airport Linate Airport

Orio Al Serio Airport

Hotels

Flowserve recommends:

Hotel Royal Falcone Monza

Special rates have been negotiated. C.so Milano 5, 20900 Monza (MB) Phone: +39 039 2300187

Fax: +39 039 2300129

Website: http://www.royalfalcone.com/english/

Attire

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open-toed shoes. Students will need to bring safety toe shoes for Single- stage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Essentials: Site-Specific Information for Desio

Desio Learning Resource Center

Based on the applied learning principles that drove the design of the Learning Resource Center in Dallas, Texas, the LRC in Desio-Milan, Italy, also offers best practices and maintenance training programs to Flowserve customers, distributors and employees. The LRC specializes in hands-on training in pumps, valves and seals for engineers, operators, craftsmen and other plant professionals.

The Desio LRC is equipped with:

•One classroom which can conveniently host 24 people •One static/power lab

•Test loop and control room

Address

Desio Learning Resource Center

Via Rossini, 90/92 • 20033 Desio (MI), Italy

Telephone Number: +39 0362 612535 Fax: +39 0362 303396

Transportation

The Desio LRC is located just 30 minutes from the Milan Main Station or approximately 40 minutes by car from either Milan Malpensa Airport or Linate Airport.

Taxi

Autonoleggio Viganò

Special fair rates have been negotiated. Email address: autonoleggiovigano@libero.it or

Easy Taxi

Email address: info@easytaxi.it

Link to reservations and special fair rates is: http://www.easytaxi.it/aziende/flow-training

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Transportation

Singapore has a number of transportation services, including airport shuttles, taxis, rental cars, buses and subway trains (MRT).

Grand Park City Hall Hotel to CPTC is approximately 35 minutes by car. Return transfer services will be arranged from Grand Park City Hall Hotel to the CPTC.

Hotels

Singapore offers a wide range of hotels with various ratings. Flowserve recommends:

Grand Park City Hall Hotel (4 stars) 10 Coleman Street

Singapore 179809

Phone: +65 6336 3456, Fax: +65 6339 9311 www.parkhotelgroup.com

A special Flowserve rate is available when registering at this hotel.

Airport

Singapore Changi International Airport

Weather and Attire

Singapore is a tropical country with temperatures ranging from 27°C – 32°C all year long.

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open-toed shoes.

Singapore Learning Resource Center

Located in the heart of Jurong Island, Singapore, the CPTC is the location where most of the Flowserve laboratory exercises are conducted. The lab exercises provide participants an opportunity to work with equipment which they will encounter in similar work environments.

The CPTC is equipped with:

•A classroom that can accommodate 20 participants •Static lab stations

•Power lab stations

•Cutaway pump and mechanical seal models

Address

Singapore Learning Resource Center

Flowserve Pte Ltd 10 Tuas Loop Singapore 637345 Phone: +65 6771 0600, +65 6771 0632 CPTC Flowserve Lab

81 Jurong Island Highway Singapore 627837

Essentials: Site-Specific Information for Singapore

and Chemical Process Technology Center (CPTC)

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Weather and Attire

Suzhou is a historical tourist city famous for its gardens, handicraft embroideries, silks and other traditional delicacies. It offers distinctive seasonal changes. Temperatures vary by season from -2°C in the winter to an average of 32°C in the summer.

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open-toed shoes. Students will need to bring safety toe shoes for Single- stage Pump Repair (SSPR) and Multistage Pump Repair (MSPR).

Hotels

Suzhou offers a wide range of hotels with various ratings. Flowserve recommends:

Grand Metro Park (Suzhou) Hotel (4 stars)

1355 Jijinhu Avenue, Suzhou Industrial Park, 210521 Phone: +86 512 62800666; Fax: +86 512 62920777 www.metroparkhotels.com/suzhou

A special Flowserve rate is available when registering at this hotel.

Airports and Transportation

Suzhou is one of the major cities in the Yangtze River Delta and is located in the heart of many traffic routes. It can be reached conveniently by buses, railways, etc. A subway train is under construction and will be available in 2014. If you are traveling via air, the following airports are suggested for your convenience:

•Shanghai Hongqiao Airport (1.5-hour drive to Suzhou, mostly for domestic trips and overseas trips to Japan and Korea)

•Shanghai Pudong Airport (2.5-hour drive to Suzhou, mostly for overseas trips)

•Wuxi Airport (1-hour drive to Suzhou, for domestic trips only) Airport shuttles to Suzhou are also available. Pickup services at a special Flowserve rate are available to hotel registrants.

The Grand Metro Park Suzhou Hotel is within an approximately 5- to 10-minute walking distance of the Suzhou LRC. Morning transportation services can be arranged from the hotel to the LRC every morning.

China Learning Resource Center

The Suzhou Learning Resource Center is located in the Flowserve Suzhou facility that includes three buildings, with a ground area of 14 000 square meters. This learning environment is supplemented with spacious classrooms and state-of-the-art laboratories where real-world equipment models are utilized to assist in the visualization of situations found in daily work environments through hands-on experience.

The LRC is equipped with:

•Two classrooms that can accommodate 12 and 18 participants, respectively

•Cutaway pump and mechanical seal models

•Innovative power lab stations that provide a wide variety of experiments, including:

– Pumps in series or parallel operation

– Vibrations

– Cavitation

– Submergence

– NPSH considerations

– API piping plan set-ups

Address

Suzhou Learning Resource Center

FSG Suzhou Manufacturing Plant

No. 26 Lisheng Road, Suzhou Industrial Park Suzhou 215021, Jiangsu Province, P.R. China Phone: +86 512 6255 2388

Fax: +86 512 6255 3702

Essentials: Site-Specific Information for China

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Hotels

São Paulo offers a wide range of hotels with various ratings. Flowserve recommends:

Hotel Mercury São Caetano do Sul (4 stars) (10 minutes by taxi to the LRC)

Hotel Mercury Santo Andre (4 stars) (15 minutes by taxi to the LRC) Website: www.mercure.com.br Hotel IBIS Santo Andre (3 stars) (15 minutes by taxi to the LRC) Website: www.ibis.com.br

Attire

The proper dress code for Flowserve students is business casual/ casual. Jeans, Dockers or casual pants and shirts are acceptable for men; slacks or jeans are fine for women. To ensure your safety in the labs, please refrain from wearing shorts, tank tops or open-toed shoes.

Latin America Learning Resource Center

Based on the applied learning principles that drove the design of the Learning Resource Center in Dallas, Texas, the LRC in São Caetano do Sul - São Paulo, Brazil, also offers best practices and maintenance training programs to Flowserve customers, distributors and employees in Latin America.

The LRC specializes in hands-on training in pumps and seals for engineers, operators and other plant professionals. The São Caetano do Sul LRC is equipped with:

•A classroom that can conveniently host 15 people •One static/power lab

Address

Latin America Learning Resource Center

Rua Tocantins, 128

CEP-09580-130 - São Caetano do Sul - São Paulo - Brazil Phone: +55 11 2169-6338

Fax: +55 11 2169-6329

Airports and Transportation

The São Caetano do Sul LRC is located 75 minutes by car from the Andre Franco Montoro International Airport (Old Guarulhos International Airport) and approximately 30 minutes by car from the Congonhas Airport (the Downtown Airport with local

Essentials: Site-Specific Information for

Latin America

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Airport and Transportation

The Flowserve LRC is located in the Flowserve facility in Tlaxcala, Mexico. If you arrive at Mexico City International Airport, you will need to take the Mexico - Puebla highway and then Puebla - Tlaxcala highway to the Tlaxcala LRC, located about two hours from the airport. While at training, Flowserve provides transportation from the LRC to the hotel and back. You will be picked up at the hotel lobby at 7:30 every morning. Please be punctual.

Hotels

Hotel Mision San Francisco (5 stars) (10 minutes from the LRC)

Plaza de la Constitución Num. 17

Col. Centro Tlaxcala, Tlax. (Centro Histórico de la Cd. de Tlaxcala) Phone: +52 246 46 2 60 22

www.hotelesmision.com

Hotel Mision Atlihuetzia (5 stars) (20 minutes from the LRC) Carretera Tlaxcala – Apizaco Km 10 Santa Maria Atlihuetzia, Tlaxcala Phone: +52 246 46 1 0000 www.hotelesmision.com

Schedule

Training is conducted during the week from Monday to Friday. The training starts at 8 a.m. every morning and ends at 5 p.m. Lunch will be served at 1 p.m. every afternoon at the Flowserve facility.

Medical Services

In case of illness, please contact the local human resources or LRC personnel immediately. You will be directed to our on-site medical doctor for a checkup.

Mexico Learning Resource Center

Located in Tlaxcala, Mexico, the Learning Resource Center is the location where training and laboratory exercises are conducted. The Mexico LRC has developed several technical and maintenance courses that enhance participants’ knowledge of fluid management systems and rotational equipment. The lab exercises provide participants an opportunity to work with equipment they will encounter in similar work environments.

Our trainers have several years of experience working in fields relevant to the training and will be a valuable resource to our participants. At the end of the training, the participants will undergo field and written testing in order to be appropriately certified.

Safety

During laboratory exercises, participants must always wear their personal safety equipment (safety glasses, earplugs and shoes). You must not drive any equipment without the trainer’s instructions. In the event of an evacuation, participants must meet at assigned meeting points in each classroom.

Address

Mexico Learning Resource Center

Manzana 3, Lotes 2, 4, 6 y 8 Parque Industrial Xiloxoxtla, Tlaxcala

Santa Isabel Xiloxoxtla, Tlaxcala, México 90180

Contact Information

Noé Altamirano

Human Resources and Official Coordinator Phone: +52 246 46 5 2616

Mobile: +52 246 49 080 19 Email: naltamirano@flowserve.com

Essentials: Site-Specific Information for Mexico

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Dallas Learning Resource Center 4343 West Royal Lane

Suite 106

Irving, TX 75063 USA Toll Free: +1 800 446 0401 Telephone: +1 972 915 1600 Desio Learning Resource Center Via Rossini, 90/92

20033 Desio (MI) Italy Phone: +39 0362 612535 Fax: +39 0362 303396

Singapore Learning Resource Center Flowserve Private Limited

10 Tuas Loop Singapore 637345

Phone: +65 6771 0600, +65 6771 0632 Chemical Processing Technology Center Flowserve Lab

81 Jurong Island Highway Singapore 627837

China Learning Resource Center FSG Suzhou Manufacturing Plant

No. 26 Lisheng Road, Suzhou Industrial Park Suzhou 215021, Jiangsu Province, P.R. China Phone: +86 512 6255 2388

Fax: +86 512 6255 3702

Latin America Learning Resource Center Rua Tocantins, 128

CEP-09580-130 - São Caetano do Sul São Paulo - Brazil

Phone: +55 11 2169-6338 Fax: +55 11 2169-6329

Mexico Learning Resource Center Manzana 3, Lotes 2, 4, 6 y 8

Parque Industrial Xiloxoxtla, Tlaxcala Santa Isabel Xiloxoxtla,

Tlaxcala, México 90180

To find your local Flowserve representative:

For more information about Flowserve Corporation, visit www.flowserve.com or call +1 937 890 5839.