File Server / SQL Server Requirements:
Component
Minimum
Recommended
Notes
Remote Connection Unattended access to the server Remote Desktop Protocol (RDP), Logmein, or Teamviewer.
Unattended access must be configured with administrative rights for Dolphin Support two weeks prior to the 1st training. Remote Desktop Protocol (RDP) is free and can be configured to allow access to the server to all PC’s on the LAN running Dolphin. Hi-Speed Internet access is required (DSL equivalent).
Operating System
Server 2008 R2 or Windows 7 SP1 (Stand alone, for 5 concurrent users or less)
Windows Server 2012 or Windows Server 2014
Premium Add-On is available which includes an additional license for Windows Server 2008 R2 Standard, allowing you to deploy a second server on your network; Microsoft SQL Server 2008 R2 Standard Edition: SQL Server 2008 R2 Standard (purchase of CALS required.
Workgroup /
Domain Workgroup (non-server OS with 5 concurrent users or less)
Active Directory Domain When a Server operating system is used, a Domain is required. Microsoft CALs client access licenses are required for each station accessing your server. Contact your local IT professional for more information, or see:
http://download.microsoft.com/download/3/D/4/3D42BDC2-6725-4B29-B75A-A5B04179958B/Licensing_Core_CAL_and_Enterprise_Suite.pdf Remote Desktop Services (if needed) Windows Server 2008 R2 Standard Edition 32 bit Windows Server 2012 or Windows Server 2014 Standard
If Remote Desktop Services is needed for remote locations or thin clients, in a SBS network, a separate server is recommended. Windows Server 2008 Standard R2 or Windows Server 2012 Standard is supported.
Database Microsoft SQL Server 2008/Express (for offices with 5 concurrent users or less)
Microsoft SQL Server
2014. MS SQL Server 2008 Standard Edition is included in MS-Small Business Server 2011 Premium Edition. Microsoft SQL Server 2014 Express is acceptable for up to 10 concurrent users or less. All appropriate Service Packs should be loaded.
The performance of Dolphin software may be impacted if SQL Server Express is installed due to the SQL Server limitations of only dedicating 1GB of RAM and 1 processor to SQL Server processing.
SQL 2008 Feature Express Workgroup Standard
Number of CPUs 1 2 4
RAM 1GB 4GB OS Maximum
Database Size 4GB 524TB 524PB
SQL 2008 R2/
SQL 2012 Feature Express Workgroup Standard
Number of CPUs 1 2 4
RAM 1GB 4GB OS Maximum
Database Size 10GB 524TB 524PB
Processor (CPU) Intel i3 or equivalent Intel i7 or higher
Memory (RAM) Minimum of 4 GB RAM 16 GB RAM or higher Memory requirements depend on operating system configuration, database size and user load. Windows 64bit Small Business Server 2011 Premium Edition.
Hard Drive 40 GB free space on partition with Image files and SQL database
RAID controller disk
highly recommended Actual requirements will vary based on your system configuration and the applications and features you choose to install.
Video/Graphics XGA (1024x768) XGA (1024x768)
Monitor 15” monitor XGA
(1024x768) or higher resolution required
15” monitor XGA (1024x768) or higher resolution required
Archive/Backup Required Required You are responsible for making proper backups of your Dolphin data, which includes database, image files, documents, letter templates, etc. Dolphin recommends implementing a proper backup protocol including offsite data backups. Dolphin recommends OakTree Storage for offsite backup. See Dolphin Network Setup and Configuration Guide for more information.
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www.dolphinimaging.com • info@dolphinimaging.com • 800.548.7241 • +1.818.435.1368
Minimum Management Requirements
The minimum hardware and software requirements for running Dolphin Management are listed in the following tables. We highly recommend that you consult your local Information Technology (IT) specialist for more information. We want to assist in taking your practice to the latest and best in management software. For more information,
please contact one of our sales consultants at sales@dolphinimaging.com or visit us on-line at www.dolphinimaging.com These specifications are for reference only. Your specific configuration may vary depending on your practice. This information may be subject to change.
Rev.12/15
Component
Minimum
Recommended
Notes
DVD-ROM Drive Required Required
Antivirus Required Required We recommend that you have an anti-virus software installed, and maintaining the current update to your subscription is extremely important.
Word Processor MS-Word 2003 or higher
MS-Word 2007 or higher
Microsoft Word is needed if you use the Dolphin Letter System (DLS). We are compatible with Office 2003, 2007, 2010, and 2013 32-bit - Home and Business or Professional editions. If you are running a 64-bit edition of the Windows Operating System you may still use Office 32-bit edition. If you are using DLS under Windows 7 or 8, we don’t support Office 2003.
NOTES:
Office 365 subscriptions require desktop versions of MS Word installed. Installation of Office in a Terminal Server configuration may require volume licensing. See Microsoft for details.
Thin Clients
Thin Client/ Remote Desktop Services is an acceptable alternative to using PCs as workstations. You can purchase thin client machines or use older PCs as
terminal server clients.
Remote Office Configuration (connecting to the main office)
• Dolphin Management must be connected via Remote Desktop Services
• Dolphin management is not supported running through a WAN directly.
• If you plan to capture images from the remote office a local PC and a VPN is required.
• For sites with 10 or fewer simultaneous remote connections, one server running Windows Server 2008 Standard R2 and SQL Server 2008 Standard is
acceptable. We recommend 128MB RAM dedicated to each remote connection.
• For sites with more than 10 simultaneous remote connection, we recommend two servers. One Server running Small Business Server 2008 Premium
and one server running Windows Server 2008 Standard R2 or Windows Server 2012 Standard with 128MB RAM allocated for each remote connection.
Please contact Dolphin Technical Support for details on configuring your system to use Thin Client technology or Remote Office Configuration.
Broadband Speeds
Single Office Broadband Speeds (for Dolphin Support)
or faster Multi-Office Broadband Speeds
• We recommend 128KB of dedicated upload speed
per user session at the main office.
• We recommend 128KB of dedicated download
speed per user session at the remote office.
No Dial-up or satellite connections allowed.
IP Address:
We recommend a fixed IP address for support connections. However, third party services like DYNU
www.dyndns.com
or
www.no-ip.com
can be used to
provide a fixed IP address for Dolphin Support.
LAN Connectivity:
Dolphin requires a minimum of Fast Ethernet (100 Mbps) Dolphin recommends 1 Gigabit (1000 Mbps)
Local PC Workstation Requirements:
Component
Minimun
Recommended
Notes
Processor (CPU) Intel or compatible Intel i Series Chip or higher
Hard Drive 5GB available 10GB available Actual requirements will vary based on your system configuration and the applications and features you choose to install.
Memory (RAM) 2GB
(4GB for Dolphin 3D)
4GB Additional memory may be required, depending on operating system requirements.
Monitor XGA (1024x768) 17” Monitor XGA
(1024x768)
Minimum Download/Upload Recommended Download/Upload
Main 1.5MB/768K 1.5MB/1.5MB or faster
Remote (1-5 w/s) 768K/512K 768K/768K or faster
Remote (5-12 w/s) 1.5MB/1.5MB 2.0MB/2.0MB or faster
Minimum Download/Upload Recommended Download/Upload
Main 384/256K 1.5MB/512 or faster K
Component
Minimum
Recommended
Notes
Video/Graphic XGA (1024x768) Resolution: 1280×1024
at 24-bit, 75Hz refresh rate.
For Vista Aero- 128-megabyte (MB) graphics card. DirectX 9 capable GPU with Hardware Pixel Shader v2.0 and WDDM 1.0 driver support
Remote Connection VNC or Remote
Desktop Connection VNC or Remote Desktop Connection Whichever method is chosen between these two, it must be consistently used on all workstations. They should be able to be connected to from the server’s Remote Desktop connection. VNC cannot be used as a way to connect directly from outside the LAN.
DVD-ROM Drive Required Required
Operating System Windows Vista Business, or Windows 7 Professional
Windows 7, Windows 8, or Windows 8.1
The OS must be current on service packs + .NET 2.0 SP1 and .NET 3.5 SP1 are loaded. Microsoft Windows 95, Windows 98, Windows ME, NT Workstation, XP Home, Vista Home editions, Windows 7 Home editions, MacOS and UNIX are not supported. Dolphin Supports 32 and 64 BIT operating systems
Word Processor MS-Word 2003 or higher
MS-Word 2007 or higher
Microsoft Word is needed if you use the Dolphin Letter System (DLS). We are compatible with Office 2003, 2007, 2010, and 2013 32-bit - Home and Business or Professional editions. If you are running a 64-bit edition of the Windows Operating System you may still use Office 32-bit edition. If you are using DLS under Windows 7 or 8, we don’t support Office 2003.
NOTES:
Office 365 subscriptions require desktop versions of MS Word installed. Installation of Office in a Terminal Server configuration may require volume licensing. See Microsoft for details.
Presentation
Software MS-PowerPoint 2003 or higher MS PowerPoint 2003 or higher Patient SignIn and Super Questionnaire can be integrated with MS-PowerPoint. The professional version of PowerPoint is required. The PowerPoint Viewer is not supported.
NOTES:
Office 365 subscriptions require desktop versions of MS Word installed. Digital Persona One Touch software must be installed to support fingerprint scanning via terminal services. Installation of Office in a Terminal Server configuration may require volume licensing. See Microsoft for details.
Printers/Accessories
Component
Minimum
Recommended
Notes
Printer/General Windows Supported
Printer Windows Supported Printer Laser Printer Minimum 8MB RAM required for statement, insurance claim and graphic scheduling printer. For satellite locations we require printers to connect to a Print Server, such as the Belkin F8T030 Print Server.
Printer/Appointment Slip Windows Supported Printer
HP 1606dn Okidata 18x or 19x series are not supported. Windows supported dot matrix printers not recommended. For satellite locations we require printers to connect to a Print Server, such as the Belkin F8T030 Print Server.
Printer/Label Printer Windows Supported Printer
DYMO 400 Series For multiple labels, we support the Avery 5160 Label – this can be printed on the “general” printer
Document Scanner Windows Supported Scanner
TWAIN Driver Compatible
Fujitsu, Xerox and Canon all offer TWAIN compatible scanners.
Dolphin cannot guarantee full compatibility with all TWAIN compatible scanners Be aware the resolution of documents scanned greatly affects disk space used. Scan as JPG or PDF rather than BMP or TIFF.
Fingerprint Scanner Digital Persona U. are. U Platinum 4000B (Model Number: 82142-001) and 4500 (Model Number: 88003-001) are the supported finger print scanner.
You can contact Dolphin to purchase fingerprint scanners.
Dolphin Mobile
imaging management aquarium
cloud
domo patient app
3d PMS 188C PMS 1595C PMS 292C PMS 2395C PMS 298C PMS 354U PMS 300
Dolphin Mobile requires Dolphin Management version 4.5 Service Pack. The Dolphin Mobile application is available on the App Store or Google Play store. There is an Ocean activation fee to enable each mobile device on a system. Router and/or firewall forwarded to public internet TCP traffic on port 8085. For more information, please visit www.dolphinimaging.com/dolphinmobile
Stationery Supplier A Wait Business Systems Co 877 Paden Dr
Lawrenceville, GA 30044-3625 Phone: (770) 963-9248
Internet Requirements
Microsoft Internet Explorer 8 (or greater) is required for all installations. A minimal install is sufficient, and Internet Explorer is not required to be the
default browser.
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Dolphin Management Accessories
Dolphin Management integrates with a broad range of technologies so that you may add accessories
to your system as needed. Following is a list of recommended products and their vendors:
Signature pads:
Credit Card Swipe
MagTek HID USB Scanner, model 21040102 or
Magtek Mini USB Card Swiper, model 21040110
Runs credit cards through your POS software or system.
Features include dual and three track ability; LED feedback;
bi-directional read capability. Powered by USB.
For more information visit http://www.magtek.com/index.asp.
For information on EMV compatible
devices, please see following pages
from OpenEdge.
Topaz Systems SignatureGem LCD signature
pad line, Model Family T-L462.
Features wide signing area and rugged tempered glass
for sturdy performance. All models come bundled with
the company’s software tools and support for the capture,
encryption and authentication of electronic signatures.
For more information visit
http://www.topazsystems.com/products/lcdindex.html.
Topaz Systems SignatureGem LCD Signature pad Line, Model
Family T-L462
• For Signature pads connected locally: Model T-LBK-462
• For Signature Pads connected via Terminal Services /
Citrix: Model T-LBK-462-BSB* (includes Dolphin Cloud
customers)
*
Requires specific setup instructions we can provide
www.dolphinimaging.com • info@dolphinimaging.com • 800.548.7241 • +1.818.435.1368
