Going Google - A Roadmap to Implementing Google
Apps for the Enterprise
Google Enterprise
2011 & 2012 Global Partner of the Year
Agenda
●
Introductions
●
Cloud Sherpas Overview
●Work the Way You Live
●Use Cases
●
Fairchild Lessons Learned
●Best Practices Review
A NEW BREED OF TECHNOLOGY PARTNER
The Cloud Services Brokerage
ADOPT ●Cloud Strategy ●Aggregation ●Implementation ●Industry Frameworks MANAGE ●Account Mgmt ●Managed Svcs ●Support ●Ongoing Education ENHANCE ●Customization ●Integration
We help enterprises
Adopt, Manage
&
Enhance
technology
solutions from best-in-breed public cloud vendors.
GOOGLE AS A PLATFORM
Go More Google & Build Enterprise Solutions
75 years 1957 2003 2013 500 25 years 10 years (average age of a company joining the S&P500)
Day 1 Day 30 $
8.5
Million $950K Million in hours8
$1
8
hrs million in95%
using cloud services
230k Years
social media per month
40%
53
%
of employees are using their owntechnology for work purposes Source: Forrester, 2012
100 Billion
queries per month on google.com Source: Google, 2012
Work the way you live
Better together, from anywhere,
with tools you can trust
Drive + Docs and Sites @ the office!
Enhance your deployment and Go More Google
Using Calendar, Docs, Sheets, Sites, Slides and Forms, we can help you do more with Google Apps... and Go More Google
● Use Case 1: Proposal Development ● Use Case 2: Agenda & Calendar Invite ● Use Case 3: Embedded Forms
Use Case
1
: Proposal Development
Biz Dev Betty must work with her sales and services teams to develop proposals for new business. Her team members are spread all over the West Coast, and she is on the East Coast.
Solution: Google Docs
● One version of the doc
● Real time collaboration
● Edit or View only access
● Mobile-friendly
● Leave comments or edit
text directly
Use Case 1: Proposal Development
2.
owner shares the document with othereditors
3.
Editors can read and edit content in real time (revision history captures who changed what and when)Biz Dev Betty
West Coast Editors
1.
Doc owner creates or uploads doc in Google Docs4.
Editors can make comments or email other editors from inside the docUse Case 1: Proposal Development
Ally Admin must create a meeting agenda and calendar invite for
an internal conference call. She wants the team to easily access the agenda and also to take notes on it during the call.
Solution: Google Docs & Google Calendar
● Choose agenda template
from department template
library
● Edit or View only access
● Insert doc into calendar
invitation
● Real time collaboration
Use Case
2
:
Effective Meeting on Google
Apps! (part 1)
2.
She then adds theagenda content
Ally Admin
1.
Meeting leader grabsan agenda template from the gallery
3.
And then shares theagenda with attendees for viewing or editing
Use Case 2: Effective Meeting on Google
Apps! (part 2)
4.
And then creates a meeting invite in Google Calendar5.
and attachesthe shared agenda with attendees
6.
and Finally adds aUse Case
3
: Embedded Forms
Manuel Manager needs to organize a 2-day managers training meeting. In order to prepare, he will need to get in touch with 42 managers and ask them a list of questions, like what days they are available and which topics they are most interested in. He wants to avoid making 42 phone calls or sending out a spreadsheet and
receiving 42 spreadsheets in return.
Solution: Send out a Google Form
● send a questionnaire
embedded in an email
● answer the questions
directly in the email,
without opening another
site or spreadsheet
● create charts and tables
● view collected data in a
single Google
spreadsheet
Use Case
3
: Embedded Forms
2.
Create your
questionnaire and
send in an email
3.
View your
spreadsheet to see
the data collected in
one place!
1.
Use
Spreadsheet to
create a form
Manuel ManagerOther Common Form Uses:
● satisfaction surveys
● event surveys
● product surveys
● department-wide survey
● embedded polls in Sites
Solution: One-stop shop with Google Sites
● embed team documents
● link to collections
● embed team calendars
● post latest discussions
● share latest industry news
● store team files
Use Case
4
: Google Sites
Sales Sam was promoted to Sales Team Leader. He wants to create a space where his team can collaborate from anywhere, anytime, as well as have access to all relevant team information, bios, sales documents, calendars, etc. He already has his document libraries and calendars built out in Google Apps.
Use Case
4
: Google Sites
2.
Add pages with gadgets to
display Google calendars,
docs, files, videos, etc.
3.
Share Site with team
and collaborate in one
place!
1.
Use Google Sites to create
a sales team site either from
scratch or from a template
Use Case 4:
Google Sites
Other Common Sites Uses:
● Company Intranets
● Event sites
● Project sites
● Department sites
● Product sites
● Semiconductor industry downturn necessitated cost
reductions
● Communication and collaboration tools were several
generations behind and required a significant upgrade
● Existing email archiving solution was inadequate
● Desired a modern platform with a faster pace of innovation
● 6000+ Lotus Notes® email users worldwide
Data Migration Strategy
●
Office staff: Migrated 1 year of email, all contacts and calendar events(no conference rooms)
●
Factory operators: No data migration●
Notes document databases (1000’s)○
No automated migration, most content was abandoned○
Database owners responsible for moving relevant content○
Documents moved to Google Docs, Google Sites or other repositories●
Notes workflow applications (100’s)○
No automatic migration, most apps were retired○
Some apps transferred to other preferred platforms○
Some moved to Google Docs (forms-based)Lessons Learned
● Working with an experienced partner key to speedy implementation ● Assigning a full-time FSC project manager to keep us on track
● Early, committed senior management support very helpful ● Migration manageable, but could have been made easier by
○ Limiting email migration even more (3 months?)
○ Starting fresh with calendar & contacts (migrations problematic)
● Extensive communication: frequent team meetings and many employee communications
● Training: Web-based, user-initiated training worked very well ● This was a catalyst for other positive changes:
○ Updated policies for electronic communications and social computing ○ Fixed Employee Directory and HR disconnects; standardized email
addresses
Results to Date
● Cost savings: $500K per year
○ Software, hardware, depreciation, staffing
● Simplified Fairchild IT infrastructure
○ Retired over 40 Domino servers
○ Reclaimed over 4 TB of storage
○ Disconnected redundant WAN circuits
● Significant reduction in IT admin support related to
email, archiving, and spam systems
● Ability to access Google Apps from any PC is a big win
● Google Docs & Sites have changed the way people
Best Practices
●
Project Management
○ Use a partner! They have the expertise and experience to ensure
success. Ask Google for a recommendation.
○ Don't skip the change management and give them options...sites,
webinars, links in emails
● Get buy-in from senior leadership.
● Use 3 phased approach -- IT, Early Adopters, then Go Live
Best Practices
●
Technical
●
Bring as little data as possible
●
Calendars are usually pretty painful. Starting over is better.
●
Make the MX switch before you go live and route back, this
allows you to test any issues in this process
●
Coexistence = bad thing.
●
Perform your due diligence on the requirements of your end
users..what do they use and what will they need going forward
(outlook plug ins, integrations, etc.)
●
