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Systems
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Achieve fail-safe control of your IBM i core
applications, processes and systems and reduce
the costs of IT through automation
LEVEL 2
Monitor
Automate
Operations
Center
Advanced
Automation
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Systems
Operations
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3.0 3.0 3.0 3.0 3.0Powerful Technology. Proven Expertise.
Systems Operations Suite offers powerful and highly
functional automation features for even tighter
control of mission-critical business applications and
processes. This solution provides total peace of mind
that your IBM i is running at its full potential and
maximizing system uptime for your business.
Systems Operations Suite not only notifies you of potential problems, it also automates the correction process and logs its actions. So should a server, job, subsystem, critical line, device or other resource become unavailable, the software can automatically initiate the required response. This eliminates repetitions of the same issues, avoiding late night support calls, significantly reducing manual tasks and troubleshooting without the need for extra staff.
Be in control of your
IBM i environment with
Systems Operations Suite
‘Teach’ Systems Operations Suite how to respond
to situations, even complex ones and it will
automatically and precisely emulate the actions
of a very experienced IT operator or systems
administrator.
Business Application Monitoring
Automatic monitoring, using specialist templates, allows critical business applications to be effectively managed and controlled. Clients who use applications like Lawson M3 (Movex), SAP, JD Edwards, Misys Equation, Midas Plus, Infor and well-known High Availability solutions can all benefit from Halcyon’s software. Further integration with other Halcyon specialist tools allow the monitoring of any web browser-based applications.
Performance Monitoring
Ensure critical subsystems remain active and interactive response times are maintained. Use Systems Operations Suite to alert you to any performance issues based upon customizable system thresholds. Monitor memory and CPU activity both overall and on an individual job basis.
Real-time Security Alerting and Auditing
Security event management can be costly if you only perform manual checks. Systems Operations Suite enables you to proactively monitor the i5/OS system audit journal, QAUDJRN, for security related events.
Demonstrate to auditors, the ability to be alerted in real-time (by email, SMS, visible or audible alert), whenever an entry is written to the journal.
Open Source and Help Desk Systems
Halcyon’s solutions interface with recognized open source systems such as Security Information Event Managers (SIEM), Log Amalgamators, IBM Tivoli, HP Openview, CA Unicenter, BMC Patrol and any Syslog or SNMP compliant system.
The software also interfaces with both in-house and proprietary Help Desk systems.
Enterprise Management & Mobility
Halcyon Enterprise Console, included with the software, gives full visibility of messages and alerts generated by IBM i®, AIX®, Windows® and Linux® servers providing a centralized dashboard view of your entire enterprise.
A ‘smart App’, free to Halcyon customers, means you can view the status of your managed servers applications and SNMP devices by having a portable view of your Enterprise on your iPhone/iPad/iPod Touch or Android device.
EVRY
We would estimate an improvement
between 60 and 80% in efficiency and
a clear improvement in service delivery
quality. Halcyon are one of the best
suppliers we have dealt with.
How Systems Operations Suite can
solve your business challenges
In addition to handling IBM i messages, job queues, output queues and devices for issues or threshold breaches, Systems Operations Suite also monitors for, and notifies you of, scheduled events that have not run as planned. Proactively monitor key business applications, FTP activity, the security audit journal and system events. It also supports the regular scheduling of essential house-keeping tasks and system saves. Systems Operations Suite can overcome your business and operational challenges by:
• Alerting systems operators to an impending business affecting issue, such as suspension of disk mirroring or imminent disk failure
• Notifying, in real-time, that a time-critical job has not yet finished
• Monitoring multiple systems, on multiple platforms without the need for additional staff
• Ensuring maximum availability and continuous operation of critical IT systems
• Effectively managing and controlling critical business applications such as Lawson M3 (Movex), SAP, JD Edwards, Misys Equation, Midas Plus and Infor as well as High Availability solutions
• Interfacing with integral calendars so that scheduled events and Restricted Tasks can run in an unattended environment
• Providing real-time auditing and security alerts
• Scheduling event monitors and alert notification so that incomplete or failed processes replicate your current working patterns and escalation policies
• Improving business process visibility
• Reducing costs caused by late night support calls because of incomplete or failed processes
What our customers say:
“The iSeries and M3 systems are our most critical, which
is precisely why when it came to selecting a systems
monitoring solution, Halcyon’s Systems Operations Suite
was the logical, and only, choice.”
iSeries System Administrator, Quiksilver
“Aside from being vastly better technology, it beat the
others hands down when it came to price.”
IT Manager, Bras n Things
“As to the company, Halcyon have been very reactive and
helpful. Their Technical Support team are knowledgeable
and responsive, quickly resolving any issues. Halcyon have
shown themselves to be a flexible organization, having
enhanced their products to interface with the leading
edge Enterprise Management Tools that we use.”
Senior Manager, CapGemini
“Halcyon is a good company to work with. They worked
closely with us to make sure that the technology works
correctly and they been very responsive to our needs.
Choosing the Halcyon product was an easy decision for
us. We knew that it would provide us with the flexibility
we needed to roll out new technologies and service our
customers.”
Services Director, Meridian IT Inc.
“Would I recommend Halcyon Systems Operations Suite
to any other iSeries system administrator? Without
reservation!”
iSeries System Administrator, Quiksilver
Centralized Dashboard view
The Halcyon Enterprise Console is a centralized GUI, providing a real-time focal point for all your cross-platform monitoring, allowing you to view and respond directly to, messages and alerts generated by IBM i®, AIX®, Windows® and Linux® servers. It can also manage alerts from other key agent-less hardware such as hubs, routers and switches.
Replies can be given to messages and alerts closed from the central console while color-coded options help identify different servers and/or different types of alerts. Comprehensive filters can escalate actions, change severity and forward alerts.
Operations
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Advanced
Automation
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SUITEMessage
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3.0
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Requirements
Business Benefits
Graphical User Interface (GUI)
Provides a high level management view and business process visibility can be used to define and assign an action or number of actions when a logged event produces a message.Business application monitoring templates
Automatic monitoring of critical business applications using specialist templates to improve process visibility, give you greater operational efficiencies and responsiveness. Integrate into other Halcyon specialist tools to monitor any web-based applications.Business continuity
Create and replicate your unique master environment andautomatically highlight events that occur during the back-up process.
Consolidate existing tools
Integrate Systems Operations Suite into your own internal systemsand have a dashboard view of your entire infrastructure - anytime, anywhere, anyplace.
Cost reduction
Significantly reduce costs by:• Significantly reducing late night support calls caused by incomplete or failed processes
• Scheduling events and resources to run in a completely unattended environment
Powerful monitoring and automation techniques
Automate the monitoring of virtually any component, job, subsystem or device on your IBM i by automating key repetitive tasks and assigning ‘message rules ’ to execute an action or procedure.Virtualization management
Install more than one version of Systems Operations Suite on a single platform. You can even install the software and test the configuration and PTFs without affecting your live environment.More efficient scheduling of events
Avoid unplanned outages by removing points of failure and scheduling essential system backups and housekeeping tasks, to reflect your business processes and escalation policies, in a completely unattended environment.Easy to install
Systems Operations Suite comes with remote installation and intelligent templates making installation possible within minutes.Flexibility
Use of calendars allows increased flexibility in scheduling event monitoring to reflect your organization’s working patternsIntelligent templates enable you to respond to a specific event or alert to reflect your organization’s processes. For example, call a particular program or email a particular person.
Security compliance
Enhanced Audit trail, security journaling and access control. Systems Operations Suite enables you to restrict options to particular user(s) or organization(s).Smart automation using command scripts
Automate and replicate how your organization responds to a given situation.Reporting tool
Access comprehensive reporting capabilities including the audit journal.Customer Requirements
& Business Benefits
Remote management of your
servers and messages
Halcyon’s Enterprise Console, included free of charge with Systems Operations Suite, can also be used remotely on your Apple® or Android® smartphone or tablet device.
Free ‘Apps, developed by Halcyon, allow you the freedom of being able to remotely monitor and respond to messages and alerts received from your servers and devices across your organization’s network.
Use the Enterprise Console ‘App’ to view the current status of your entire network, even when you are not at your desk. Follow up any messages received on the Console by sending an email, SMS text or forwarding into an integrated helpdesk application.
Use the Archive Viewer option to see what has happened with any messages or alerts received while you were off-line or unavailable, so you can keep fully informed at any time and from any location.
Halcyon doesn’t just monitor for
failure in your IT environment -
we actively prevent it
Systems Operations Suite
Features Checklist
✔
Enterprise Console - dashboard
view of entire enterprise,
regardless of platform
✔
IBM i, i5/OS Monitoring
✔
Intelligent Business Templates
✔
Message Monitor
✔
FTP Monitor
✔
TCP/IP Monitor
✔
Output Queue Monitor
✔
Device Monitor
✔
Job Queue Monitor
✔
Object Monitor
✔
Distribution Queue Monitor
✔
User Profile Monitor
✔
Inactivity Monitor
✔
Audit Journal Monitor
✔
Performance Monitoring
✔
Restricted Tasks Management
✔
SLA Reporting
✔
Business Application Templates
✔
Help Desk Integration
✔
PCI, SOX,JSOX, ISO Compliance
Business Application
Templates
Use Halcyon’s templates to monitor all of your critical business applications running across a multi-platform environment. Halcyon templates are designed to provide the same level of monitoring across a number of similar devices by applying a set of user-defined filters with a single click. This greatly reduces set-up time and ensures all systems are covered by at least a basic level of monitoring. Should you need to make a system-wide change at a later date, a single update covers all systems using the template.
The following applications can be monitored using templates:
• Oracle JD Edwards®
• SAP®
• Lawson M3® (Movex®)
• Misys® Equation & Midas Plus
• High Availability
• Infor®
Monitor and manage your environment on-the-go
LEVEL 2
About Halcyon Software
Halcyon Software is a global leader in multi-platform systems management software. With more than 20 years of delivering proven solutions and first class customer support, Halcyon’s products proactively monitor, manage and automate IT operations. Large multi-nationals, corporate and public sector data centers as well as small to medium sized organizations throughout the world rely on Halcyon Software to ensure their mission-critical systems, core applications and services are available 24/7.
Halcyon solutions support IBM enterprise class systems, including the IBM i®, AIX® as well as Windows® and Linux® platforms.
Halcyon Software reduces the complexity of systems monitoring and automation. Solutions deliver real ROI by automating 100 percent of the routine tasks to free up valuable resources, reduce operating costs and minimize the risk of human error.
Operations
Center
Advanced
Automation
SUITESystems
Operations
SUITEMessage
Management
SUITENetwork
Server
SUITE
3.0
3.0
3.0
3.0
3.0
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
We faced a choice in growing our business - either increase our
personnel or use a specialist tool. We decided to find a tool. Halcyon
was the best solution for automation of the operations, our team
found it easy to use and we received excellent support during the
implementation phase. We would estimate an improvement of between
60 and 80% in efficiency and a clear improvement in service delivery
quality. In addition to the product itself, which is brilliant, we have a very
good working relationship with Halcyon. They are actually one of the
best suppliers we have dealt with.
Operations Manager, EVRY
There are 4 levels of monitoring and automation solutions for your IBM i environment. Systems Operations Suite is Level 2. Compare other products in the Halcyon range below:
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
IBM i Monitoring & Automation Features
Message
Management
Suite
Systems
Operations
Suite
Advanced
Automation
Suite
Operations
Center
Suite
Enterprise Console - dashboard view of entire
enterprise regardless of platform
Templates
Message Monitoring
FTP Monitoring
TCP/IP Monitoring
Output Queue Monitoring
Device Monitoring
Job Queue Monitoring
SLA Reporting
Object Monitoring
Distribution Queue Monitoring
User Profile Monitoring
Inactivity Monitoring
Audit Journal Monitoring
Restricted Tasks Management
Performance Monitoring
Performance Management
Performance Analyzer GUI
Disk Space Management
Disk Explorer GUI
Spool File Management
Advanced Job Scheduling
JD Edwards (EnterpriseOne, World) Monitoring
SAP Monitoring
JBA Monitoring
Lawson M3 (Movex) Monitoring
Misys Equation and Midas Plus Monitoring
High Availability Monitoring
Help Desk Integration
PCI, SOX, JSOX, ISO Compliance
For more information regarding our other product suites as shown above, or for a one-to-one pre-evaluation webinar, please see; www.halcyonsoftware.com/learnmore
Compare Products
IBM I, i5/OS Monitoring and Automation Software
LEVEL 2
1.
Watch Halcyon’s Guided Technical Tours at
www.halcyonsoftware.com/tv
2.
Download a free 30-day software trial
www.halcyonsoftware.com/downloads
3.
Book a one-to-one, pre-evaluation webinar with our technical experts. We’ll focus on areas relevant to your
organization, making the whole process as productive as possible for you.
Subscribe to product updates:
www.halcyonsoftware.com/halcyonnews
For case studies:
www.halcyonsoftware.com/casestudies
For white papers, online product tours, datasheets, Technical Tips, FAQs and manuals:
www.halcyonsoftware.com/technical
No Gimmicks. No Gotchas. Just premium software at a fair price.
Our policy is simple:
• No CPW hikes
If you are an IBM customer and upgrade your CPW but your machine remains in the same IBM processor group,
there will be no additional costs to pay.
• No maintenance hikes
We never impose significant maintenance increases on our customers. If you want total peace of mind and fixed
prices, ask about our long-term contract options.
• No tricks or gimmicks (or nasty surprises)
What Next?
Learn More
Fair Pricing Policy
IBM®, iSeries®, Power System i®, IBM I®, AIX® and i5/OS® are registered trademarks of International Business Machines in the United States and in other countries.
Windows® is a registered trademark of Microsoft Corporation Linux® is a registered trademark of Linus Torvalds
Contact
Halcyon Software (Europe) Sean Gallaghert: +44 (0) 1733 234995 e: [email protected] w: www.halcyonsoftware.com
Halcyon Software Inc (US) John Dominic
t: 215-240-8838
e: [email protected] w: www.halcyonsoftware.com
Halcyon Software (Australia) Pty Ltd Jeff Cornock
t: 613 9495 6600
e: [email protected] w: www.halcyonsoftware.com
