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Release Notes

Spring 2012

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This documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the “Documentation”) is for your informational purposes only and is subject to change or withdrawal by CA at any time. This Documentation may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. This Documentation is confidential and proprietary information of CA and may not be disclosed by you or used for any purpose other than as may be permitted in (i) a separate agreement between you and CA governing your use of the CA software to which the Documentation relates; or (ii) a separate confidentiality agreement between you and CA.

Notwithstanding the foregoing, if you are a licensed user of the software product(s) addressed in the Documentation, you may print or otherwise make available a reasonable number of copies of the Documentation for internal use by you and your employees in connection with that software, provided that all CA copyright notices and legends are affixed to each reproduced copy.

The right to print or otherwise make available copies of the Documentation is limited to the period during which the applicable license for such software remains in full force and effect. Should the license terminate for any reason, it is your responsibility to certify in writing to CA that all copies and partial copies of the Documentation have been returned to CA or destroyed. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENTATION “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS DOCUMENTATION, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

The use of any software product referenced in the Documentation is governed by the applicable license agreement and such license agreement is not modified in any way by the terms of this notice.

The manufacturer of this Documentation is CA.

Provided with “Restricted Rights.” Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section 252.227-7014(b)(3), as applicable, or their successors.

Copyright © 2012 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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Contact CA Technologies

Contact CA Support

For your convenience, CA Technologies provides one site where you can access the information you need for your Home Office, Small Business, and Enterprise CA Technologies products. At http://ca.com/support, you can access the following:

■ Online and telephone contact information for technical assistance and customer services

Information about user communities and forums ■ Product and documentation downloads

■ CA Support policies and guidelines

Other helpful resources appropriate for your product

Providing Feedback About Product Documentation

If you have comments or questions about CA Technologies product documentation, you can send a message to [email protected].

If you would like to provide feedback about CA Technologies product documentation, complete our short customer survey, which is available on the CA Support website at

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Contents 5

Contents

Chapter 1: Introduction

7

Spring 2012 Features ... 7 Resolved Customer Issues ... 8

Chapter 2: Documentation

13

Chapter 3: Documentation Changes

15

CA Agile Vision Integration Guides ... 15 Change the URL for Accessing CA Agile Vision or CA Product Vision Sandbox Environment from CA

Clarity PPM ... 15

Chapter 4: Known Issues

17

Appendix A: Compatibilities

21

Appendix B: Third-Party Acknowledgements

23

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Chapter 1: Introduction 7

Chapter 1: Introduction

Welcome to CA Agile Vision™. The information that this document provides can help you get started with this new release.

This section contains the following topics:

Spring 2012 Features (see page 7)

Resolved Customer Issues (see page 8)

Spring 2012 Features

The following features are available in this release:

Impediments

Consistent with Scrum methodology, teams can now track impediments (issues blocking the completion of a task) in Agile Vision. Scrum teams can work more efficiently by logging and tracking multiple impediments for a task. Users can run a report that shows all impediments for a given release, including who owns them and what the status is. Impediments sync with Clarity at the task and project level for visibility by PMO.

Dependencies

Users can now assign dependencies between user stories, providing critical information to scrum teams about how user stories relate to one another. Users can see which stories have dependencies and which do not. Users can also quickly tell which stories are depending on a specific story. CA Agile Vision does not enforce dependencies; team members can work on user stories that depend on other stories.

New Flag Column

The new Flag column in list views provides users quick access to vital information about a backlog item such as impediments and dependencies. By hovering over items in the Flags column, detailed information pops up preventing the need to open the full detail page.

Notifications

User stories and tasks now have a notification area at the top of the detail page that shows important information like dependencies, impediments, and status. This ensures that information critical to the scrum team is noticed and easily accessible. Clicking on the notification area takes the user to the details on the page.

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Resolved Customer Issues

8 Release Notes

Clarity Resource Sync Enhancements

For organizations that manage resources using CA Clarity PPM, there is now a way to keep those resources in sync with Salesforce/Agile Vision user accounts. Resources that are not active in Clarity will be marked inactive in Salesforce, allowing administrators to keep user licenses managed from one place.

CA Branded Log-in

CA Agile Vision now uses CA-branding rather than Salesforce.com branding to help orient users within the product. Users can now log in on a page for CA Agile Vision:

cavision.cloudforce.com

Additionally, other communications now have CA Technologies brands on them, such as system generated emails and password resetting.

Resolved Customer Issues

The following problems have been resolved.

Resolved in the Spring 2012 release:

When syncing with Clarity, all characters in the user story name successfully sync to the task name, whether or not the name exceeds the task name limit of 150 characters.

Workarounds:

■ Keep the User story name less than 150 characters.

■ Edit the task name in Clarity to be less than 150 characters.

On the Sprint Backlog & Chart page, if a sprint has 100 user stories and each user story has 15 tasks, Expand All fails.

When there are too many user stories and tasks, you receive an error: "There are too many tasks to expand all. Please select a smaller number of items to show."

Workarounds:

■ Reduce the pagination to be 50 or less

■ Expand only the necessary stories

Clarity sync job fails

When more users are added to the Clarity project than the Agile Vision license allows, an error message was received.

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Resolved Customer Issues

Chapter 1: Introduction 9 The Clarity sync job fails with an error.

The sync job fails with the following error: "Updating existing AV User

DUPLICATE_VALUE : duplicate value found: External_ID__c duplicates value on record with id."

The specified charge code value fails to populate the Timesheet, by default.

If a task has a task type in CA Agile Vision, and it has been mapped with a Clarity charge code, the sync job fails to populate the timesheet with the assigned charge code. The user must manually update the timesheet with the correct charge code.

Created Date and Updated Date on Search result shows incorrectly.

When using Search, the result for Created and Updated Date is always 1/1/1970, or 12/31/1969, depending on your locale setting.

Bulk Update does not work on the Backlog page

A javascript error icon is shown in the status bar for IE 8.x when trying to use Bulk Update on the Backlog page.

Using double quotes for a user name prevents auto suggest from finding the user in the Assignee field.

The value for the user name cannot have double quotes. If you enter a blank in the Assignee field on the User Story edit page, user names that have double quotes do not display in the list.

The page size of Tasks and Dependencies on a user story is not saved in server side.

There is no custom settings for page sizes of Tasks and Dependencies on this User Story in Backlog page.

Configuring views on the Backlog for different products, columns widths have unpredictable behavior.

When you add custom attributes to the Backlog view for different products, columns sometimes shrink and the values look left-justified.

When creating a sprint received an error reporting a non-selective query against large object type (more than 100000 rows).

This error appears when Agile Vision is integrated with CA Clarity PPM V13 and causes the sprint creation to fail.

After a Salesforce.com platform upgrade to Spring 2012, the User detail page will not open and shows and error.

When trying to open the User detail page, the following error message appears:

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Resolved Customer Issues

10 Release Notes

Resolved in the Winter 2012, SP2 release:

Dragging a backlog item onto the Sprint Stories pane and back without releasing the mouse, makes the page hang.

The Backlog page hangs when using drag-and-drop to the Sprint Stories pane. If you drag an item to the Sprint Stories pane and back to the Backlog pane, without dropping the item, the page hangs with the Working icon.

When trying to access an <CA SCM> (SCM) package detail page, you receive an error.

If a CA Agile Vision super user or user tries to open an SCM package detail page, they receive the following error:

SCM: Insufficient Privileges

As a SaaS Clarity customer, changing the URL for an Agile Vision Sandbox or Production environment in a .jar file impacted all users.

Formerly, the URL for the Production or Sandbox environment was specified in a .jar file. You now change the URL in the CA Clarity PPM Administration Tool, on the Vision Admin Settings page.

Resolved in the Winter 2012 release:

Permission groups do not always get set up properly.

After you create a user group and search on the group name, the group does not exist.

Fix Fusion Charts to display Japanese and Chinese.

Charts are not translated.

Timesheet entries are deleted after syncing with a Clarity project when the task assignee does not create the worklog.

A timesheet entry does not sync properly when CA Agile Vision is integrated with CA Clarity PPM.

Timeout Error when running AVEE upgrade

When upgrading from 2.5.3 to Spring 2011 (2.8), running the avee upgrade URL fails with a Timeout Error.

Unable To Get To Backlog

After upgrading to the Spring 2011 version of CA Agile Vision - some Agile Vision Super-Users are unable to get to a backlog. Add support for deleted attributes in customized view in backlog planning page

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Resolved Customer Issues

Chapter 1: Introduction 11 Deleting a filter on backlog will cause "Attempt to dereference a null object" error page

An unexpected error has occurred. Your solution provider has been notified. (agile1106011750).

Receive SFDC error when ranking user stories after upgrading to 2.8

User stories that were cloned and the record type was not properly added to the story during cloning were not upgraded properly. When ranking user stories, received the following error: "Update failed. First exception on row 1 with id a0LA0000003Lu67MAC; first error:

FIELD_CUSTOM_VALIDATION_EXCEPTION, Record Type is required: record type."

Receive SFDC error when ranking the backlog due to inactive team members or team members no longer on the product

When ranking users from the backlog, using drag and drop, received the following SFDC error: "Update failed. First exception on row 1 with id

a0LA000000022wcMAA; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, User is not a member on product: product name."

Some users in Assigned User column is displayed as SFDC ID rather than name

From the Home page, when filtering the task table to view a team, user names did not display correctly when there were more than 1000 names.

Agile: When syncing with CA Clarity, if the email address of users do not match in capitalization, a chatter update will occur advising the email address of a user changed.

When synchronizing between CA Agile Vision and CA Clarity PPM, there is a chatter feed regarding email address changes.

Production: sorting the assignee will get an incorrect order

When sorting on assignee, the sorting order is incorrect.

Backlog: Create a filter with a blank value in the points attribute may cause the Backlog to fail with an error

When creating a filter with a blank value in the points attribute, an error is returned: "Attempt to de-reference a null object. An unexpected error has occurred."

Previous fix causing an issue with Remaining Hours. Have to add full day to Sprint get correct values.

Sprint Finish dates appear to use something like 12:01am on the finish date, which is dropping a full day of work from remaining hours. If you add an extra day to the Sprint, you get the expected last day of work.

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Resolved Customer Issues

12 Release Notes

Agile: Too much data can cause error 'ca_agile: Too Many Script Statements: 200001' when accessing the user story & chart page

When the amount of data of user stories and tasks in a sprint is too large, an error is issued. When user accesses the User Story & Charts page, the application loads all of the data in the hierarchy editor list, execute statement reaches the governor limits.

The language setting for Agile Vision user becomes English from Japanese after running Agile Vision Project Sync Job.

The Agile Vision Project Sync Job causes the language setting to change from Japanese to English. (Clarity PPM OnDemand 12.1.0.6 and Agile Vision 2011 Spring Patch release).

Setting or Clearing the Active Field

Clearing the Active field for a project, release, sprint, or team does not make it inactive.

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Chapter 2: Documentation 13

Chapter 2: Documentation

The following documentation is available for this release of CA Agile Vision:

CA Agile Vision Getting Started Guide

This guide can help you get started with CA Agile Vision as a new user. The guide takes you through setting up and managing your products in CA Agile Vision. A link to the guide is provided in two places in CA Agile Vision so that it is always available to you:

– Agile Vision Home page

– About page for CA Agile Vision.

■ Context-sensitive Online Help

For this release, the context sensitive help for pages that are common between CA Agile Vision and CA Product Vision comes from the CA Agile Vision help. The information that appears in the common topics is appropriate for both products. However, the navigation presented in the procedures pertains only to CA Agile Vision.

Context-sensitive Online Help is provided with CA Agile Vision. Localized versions of the CA Agile Vision Online Help and guides are available within 90 days of product general availability

The entire set of CA Agile Vision guides is available from CA Support and can be accessed from the CA Agile Vision bookshelf. Using this bookshelf, you can view a specific guide or search the entire bookshelf for related information. You can view an HTML version of these guides, download a PDF, or download a .zip of the entire bookshelf.

You can access the bookshelf from the product support page or from the

documentation page. For the latest editions of CA Agile Vision guides, visit CA Support. The CA Agile Vision guides are also available in PDF format from the CA User

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Chapter 3: Documentation Changes 15

Chapter 3: Documentation Changes

This section lists changes made to the CA Product Vision documentation since the last release. The list is organized by publication and each topic is labeled as either New or Changed.

CA Agile Vision Integration Guides

The following topics are to be added or updated in this document for the next release.

Change the URL for Accessing CA Agile Vision or CA Product Vision Sandbox Environment from CA Clarity PPM (see page 15)

Change the URL for Accessing CA Agile Vision or CA Product Vision Sandbox

Environment from CA Clarity PPM

Status: Updated

The process for specifying a URL for the CA Agile Vision or CA Product Vision environment has changed.

Note: Change the URL only if you want to access a CA Vision Sandbox environment. If you have not created a Sandbox environment, you do not need to change the URL.

See the Salesforce.com Help & Training for more information.

To change the URL to access a Sandbox environment

1. Open the Vision Admin Settings in the CA Clarity PPM Administration Tool. 2. Enter the URL for Sandbox environment in the CA Vision Environment URL field. 3. Click Save.

Important! If you are upgrading from the previous version AND using sandbox server URL, you also need to update the sandbox URL from the Vision Admin Settings page.

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Chapter 4: Known Issues 17

Chapter 4: Known Issues

The following are known issues in CA Agile Vision:

Use of Decimals in User Story Points

User story points should be expressed as integers only. CA Agile Vision displays story points containing decimals inconsistently. If you are importing user story data using the Data Loader, be sure your user story points do not contain decimals.

Copy/Paste Edit User Story Page URL

Only Agile Vision team members for a project can create and edit user stories. A user can copy and paste the URL for the page and send it to a non-member, and the non-member can then access the page. However, a non-member cannot save any changes. They get an insufficient privilege error message.

Setting or Clearing the Active Field

Clearing the Active field for a project, release, or team does not make it inactive.

Charge Codes are still Assigned to Tasks Even if they are Inactive Workaround

Update the mapping so that only active charge codes are mapped to CA Agile Vision tasks.

Ranking Issues that are Out of Range on the Backlog Throws an Error

If you try to assign a rank that is out of range to an issue on the backlog, an error message appears. For example if only three issues are listed on the backlog and you try to assign a rank of "4" or greater to one of the issues, it throws an error.

Charts are not Displaying in Localized Languages when a Windows Server Setting is Enabled

Charts do not display when you have the Windows Server setting "Internet Explorer Enhanced Security Configuration" enabled.

Complete the following steps to uninstall the security configuration: 1. From the Windows Start menu, select Run.

2. In the Run dialog, enter "appwiz.cpl".

3. From the Add or Remove Programs window, select the Windows Components program.

4. On the Windows Components wizard, unselect the Internet Explorer Enhanced Security Configuration option to disable it.

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CA Agile Vision Integration Guides

18 Release Notes

Online Help Returns Code Placeholders when you Search on Ampersand ("&")

In the online help when you search on ampersand ("&"), it returns code placeholders.

Globalization Issues with User Interface

For some languages, platform incompatibility caused translation inconsistencies on a few pages, buttons, field labels, and other elements on the user interface. For example, the translated user interface may display English text or truncated text.

Delay in Access to the Product Backlog for New Team Members

After a user is added as a product team member, they may need to wait a few minutes before they can access the product backlog.

User Story Drop-down Displays Custom Values for Issue On Backlog

When editing a user story or issue in-line on the backlog, the drop-down list displays custom values for both. This is because user story and issue are basically the same object in CA Agile Vision.

Chatter Feeds Show User Story Instead of Issue

The chatter feeds show user story even if the update is for an issue. This is because user story and issue are basically the same object in CA Agile Vision.

Searching on AGVN-0, AGVN-T0, or AGVN-E0, displays all results instead of the specified records

When you search on the ID assigned to the first user story, task, or epic that you create (AGVN-0, AGVN-T0, or AGVN-E0), the search results that appear do not return just the specific user story, task, or epic. Instead all user stories, all tasks, or all epics are returned.

Affected Release Missing from Sprint Detail Configuration

From the sprint detail page when you click Configuration, the Affected Release field is missing from the list of configurable fields.

Sprint Detail page has Layout Issues in Safari

The Sprint Detail page displays layout issues when you view it in Safari. This is due to a known issue in Safari.

Workaround

Configure the Sprint Detail page to reduce the number of columns on the page. Alternatively, resize the columns to line up the data in the User Stories & Charts view.

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CA Agile Vision Integration Guides

Chapter 4: Known Issues 19 Selection of a release for a backlog issue does not update affected or fix release values for the issue

When you select a release for an issue in the backlog, the affected or fix release values for the issue are not updated. The release information is used only when you set both release and sprint for an issue to display the release to which the sprint belongs.

When installing or upgrading to the new version CA Agile Vision, receive a package installation error

If you receive the following message when installing, or upgrading to, the new version of CA Agile Vision, you need to enable the feed tracking for both Product and Requirement objects.

Package install error

There are problems that prevent this package from being installed.

Problems:

Missing Organization Feature: ca_agile_Project_c.FeedTracking Custom Object Records

Missing Organization Feature: ca_agile_Requirement_c.FeedTracking Custom Object Records

Action

Enable feed tracking

Follow these steps:

1. Click Setup.

The Salesforce.com setup page appears.

2. Click App Setup, Customize, Chatter, and Feed Tracking. 3. Select Product as the object on the left side.

4. Select the Enable feed tracking check box. 5. Click Save.

6. Repeat the previous steps for the Requirement object.

Month of Release Burndown is not translated

In the burndown chart, the month is not translated.

Record types not translated on the Backlog page

On the Backlog page, the Record types "User Story" and "Issue" are not translated under localized languages.

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CA Agile Vision Integration Guides

20 Release Notes

For Japanese: Quality Center add-in cannot be launched by TestConnection.exe

After installing and configuring the Quality Center add-in, the Japanese localized version cannot be launched by running TextConnection.exe.

The value for the Type column appears in English for a user story on the Epic Hierarchy page.

When displaying linked user stories on the Epic Hierarchy page, the Type column value appears in English. This problem appears in French, German, and Italian.

In-line editing is sometimes disabled on the Backlog page.

If you group columns by Theme on the backlog, in-line editing becomes disabled. When you clear the grouping, in-line editing is restored.

After upgrading to CA Agile Vision Spring 2012, the Flag column sometimes does not appear.

If you have configured the columns on the Backlog page, you need to manually add the Flags column to the list page. Use the Configure button to add the column to display icons when a user story has a dependency or a task an impediment.

I get the following message when I try to share a comment or upload a file on Chatter: "You don't have permission".

You must upgrade to CA Agile Vision Spring 2012 to resolve this error.

Configuring views on the Backlog for different products, columns widths have unpredictable behavior.

When you add custom attributes to the Backlog view for different products, columns sometimes shrink and the values look left-justified. Fixed in Spring 2012.

Workaround for Winter 2012

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Appendix A: Compatibilities 21

Appendix A: Compatibilities

This section contains general compatibility information about CA Agile Vision Spring 2012.

CA Agile Vision runs on the force.com platform and has the same requirements as force.com.

Client Browser

CA Agile Vision supports the following browsers:

Microsoft Windows Apple Mac OS Desktop Linux

Chrome Chrome Chrome

Firefox 5.x, 6x Firefox 5.x, 6x Firefox 5.x, 6x Internet Explorer 8.x

Safari 5.x Safari 5.x

Applications

CA Agile Vision integrates with the following application versions:

CA Clarity PPM JIRA HP Quality Center

12.0.6 On Premise and On Demand 4.1.2 or higher 10.x

12.1 On Premise and On Demand 13.0 On Premise and On Demand

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Appendix B: Third-Party Acknowledgements 23

Appendix B: Third-Party Acknowledgements

The license information for third-party utilities and software used by CA Agile Vision is available in the \Bookshelf Files\TPSA (../TPSA/AV_ThirdPartyLicensingDoc.txt) folder in the CA Bookshelf.

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